Revised August 23 , 2016 - uaex.edulearn.uaex.edu/pluginfile.php/2/course/section/1249... · To use the “Search Courses” function, simply go to a page in learn that has the “Search

2 Revised August 23, 2016


TABLE OF CONTENTS FINDING CLASSES AND ONLINE COURSES IN LEARN ............................................................................................... 8

JULY 2016 – JUNE 2017 IN-SERVICE TRAINING COURSES IN LEARN ........................................................................ 9

ONLINE IN-SERVICE COURSES AVAILABLE JULY 1, 2016 – JUNE 30, 2017 ................................................................................ 9 JULY 2016 IN-SERVICE TRAINING AT A GLANCE ................................................................................................................. 10 AUGUST 2016 IN-SERVICE TRAINING AT A GLANCE ............................................................................................................ 11 SEPTEMBER 2016 IN-SERVICE TRAINING AT A GLANCE ........................................................................................................ 13 OCTOBER 2016 IN-SERVICE TRAINING AT A GLANCE ........................................................................................................... 14 NOVEMBER 2016 IN-SERVICE TRAINING AT A GLANCE ........................................................................................................ 15 DECEMBER 2016 IN-SERVICE TRAINING AT A GLANCE ......................................................................................................... 16 JANUARY 2017 IN-SERVICE TRAINING AT A GLANCE ........................................................................................................... 17 FEBRUARY 2017 IN-SERVICE TRAINING AT A GLANCE .......................................................................................................... 18 MARCH 2017 IN-SERVICE TRAINING AT A GLANCE ............................................................................................................. 19 APRIL 2017 IN-SERVICE TRAINING AT A GLANCE ................................................................................................................ 21 MAY 2017 IN-SERVICE TRAINING AT A GLANCE ................................................................................................................. 22 JUNE 2017 IN-SERVICE TRAINING AT A GLANCE ................................................................................................................. 23

IN-SERVICE CLASS LISTINGS BY COMPETENCY CATEGORIES ................................................................................. 24

COMPETENCY CATEGORY: SUBJECT MATTER EXPERTISE ....................................................................................................... 24 AGRICULTURE AND NATURAL RESOURCES ......................................................................................................................... 24

Animal Science/Poultry Science .......................................................................................................................... 25 Forage Training – WREC Fayetteville (FY17) ..................................................................................................................... 25 Forage Training – SWREC Hope (FY17) ............................................................................................................................. 25 Forage Training – LFRS Batesville (FY17) .......................................................................................................................... 25 Back to the Basics: Understanding Small Ruminants (FY17) ............................................................................................ 26 General Equine Production Practices (FY17) .................................................................................................................... 26

Horticultural Plants and Plant Products .............................................................................................................. 27 Agent Horticulture Demonstration: Tips and Techniques for Growing Tomatoes in Arkansas (FY17) ............................. 27

Aquaculture/Fisheries ......................................................................................................................................... 27 Farm Pond Management (FY17) ....................................................................................................................................... 27

Bio & Agricultural Engineering ............................................................................................................................ 28 Fundamentals of Grain Drying and Storage (FY17) .......................................................................................................... 28 Safe Farm Tractor and Machinery Operation (FY17) ........................................................................................................ 28 Agent Irrigation In-Service (FY17) ..................................................................................................................................... 28 Poultry Farm Energy Efficiency (FY17) .............................................................................................................................. 29

Ag Economics & Engineering .............................................................................................................................. 29 Arkansas Farm to School: Tools, Trends and Resources (FY17) ........................................................................................ 29 Annie’s Project (FY17) ...................................................................................................................................................... 30

Crop, Soil and Environmental Science ................................................................................................................. 30 Spray Technology, Section I (FY17) ................................................................................................................................... 30 Soybean College (FY17) .................................................................................................................................................... 31 Irrigation Termination (FY17) ........................................................................................................................................... 31 Irrigation Water Management (FY17) .............................................................................................................................. 31 Spray Technology, Section II (FY17) .................................................................................................................................. 32 Row Crop In-Service Training (FY17) ................................................................................................................................ 32 Multiple Inlet Rice Irrigation (FY17) ................................................................................................................................. 32 Computer Hole Selection, Section I (FY17) ....................................................................................................................... 33 Computer Hole Selection, Section II (FY17) ...................................................................................................................... 33

Entomology ......................................................................................................................................................... 33


Core Entomology, Year I (FY17) ........................................................................................................................................ 33 Core Entomology, Year II (FY17) ....................................................................................................................................... 34

Forest Resources/Wildlife ................................................................................................................................... 34 Developing Programs for Women Woodland Owners (FY17) .......................................................................................... 34

4-H YOUTH DEVELOPMENT ............................................................................................................................................ 35 4-H In-School Program (FY17) .......................................................................................................................................... 35 New 4-H Agent & Program Assistant Training, Section I (FY17) ....................................................................................... 36 L.I.F.E. Leadership Initiatives for Everyone (FY17) ............................................................................................................ 36 4-H Agent and Program Assistant Training (FY17)............................................................................................................ 36 Selection: Understanding the Ins and Outs of Young Show Stock .................................................................................... 37 New 4-H Agent & Program Assistant Training, Section II (FY17) ...................................................................................... 37 TechXcite Engineering Curriculum Training (FY17) .......................................................................................................... 37

FAMILY AND CONSUMER SCIENCES .................................................................................................................................. 38 EFNEP .................................................................................................................................................................. 38

EFNEP Annual Statewide Meeting (FY17) ......................................................................................................................... 38 Family Life ........................................................................................................................................................... 39

Managing Stress (FY17) .................................................................................................................................................... 39 Best Care In-Service (FY17) ............................................................................................................................................... 39

Food Preservation ............................................................................................................................................... 39 Arkansas Preserving the Bounty (FY17) ............................................................................................................................ 39 Arkansas Food Preservation: Introduction to Canning (FY17) .......................................................................................... 40

Health, Nutrition and Finance ............................................................................................................................. 40 Building Financial Stability (FY17) ..................................................................................................................................... 40 Family and Consumer Sciences Statewide Professional Development Conference (FY17) .............................................. 40 CPR AED First Aid Section I (FY17) .................................................................................................................................... 41 CPR AED First Aid Section II (FY17) ................................................................................................................................... 41

SNAP-Ed .............................................................................................................................................................. 41 Writing FY16 SNAP-Ed Impact Reports, Section I (FY17) .................................................................................................. 41 Writing FY16 SNAP-Ed Impact Reports, Section II (FY17) ................................................................................................. 42 AIMS Reporting SNAP-Ed FY17, Section I (FY17) .............................................................................................................. 42 AIMS Reporting SNAP-Ed FY17, Section II (FY17) ............................................................................................................. 42 SNAP-Ed In-Service (FY17) ................................................................................................................................................ 43 Preparing for FY18 SNAP-Ed Plan, Section I (FY17)........................................................................................................... 43 Preparing for FY18 SNAP-Ed Plan, Section II (FY17).......................................................................................................... 43 Developing FY18 SNAP-Ed Plan, Section I (FY17) .............................................................................................................. 43 Developing FY18 SNAP-Ed Plan, Section II (FY17) ............................................................................................................. 44

COMMUNITY & ECONOMIC DEVELOPMENT ....................................................................................................................... 45 Introduction to County Government in Arkansas Part I (FY17) ........................................................................................ 45 Introduction to County Government in Arkansas Part II (FY17) ....................................................................................... 46 Value Chain Coordination: An Overview of Emerging Strategies for Moving Local Foods (FY17) .................................... 46 Small Farm or Food Business Annual Cash Flow Budgeting (FY17) .................................................................................. 47 Local Economic Development Opportunities (FY17) ........................................................................................................ 47 Extension Programs to Support Local Government (FY17) .............................................................................................. 48

Ballot Issue Training ............................................................................................................................................ 48 2016 Arkansas Ballot Issue Education Program Training, Section I (FY17) ....................................................................... 48 2016 Arkansas Ballot Issue Education Program Training, Section II (FY17) ...................................................................... 49 2016 Arkansas Ballot Issue Education Program Training, Section III (FY17) ..................................................................... 49

ORGANIZATIONAL KNOWLEDGE ...................................................................................................................................... 50 Southern Extension History (FY17) ................................................................................................................................... 50 Extension 101 (FY17) ........................................................................................................................................................ 50 Staff Chair and Mentor Onboarding Training (FY17) ........................................................................................................ 51 New Agent Onboarding and Mentoring (FY17) ................................................................................................................ 51 A-21 Effort Certification at UACES (FY17) ......................................................................................................................... 51


AIMS Help Webinar (FY17) ............................................................................................................................................... 52 Mentables (FY17) ............................................................................................................................................................. 52 Promotion Document Planning for County Agents (FY17) ............................................................................................... 52 Active Shooter Preparedness and Response, Section I (FY17) ......................................................................................... 53 Active Shooter Preparedness and Response, Section II (FY17) ........................................................................................ 53 HR 101 for Classified Support Staff, Section I (FY17) ........................................................................................................ 53 HR 101 for Employees in Non-Classified Positions, Section I (FY17) ................................................................................ 54 Check In and Tune Up for New Hires, Section I (FY17) ..................................................................................................... 54 HR 101 for Classified Support Staff, Section II (FY17) ....................................................................................................... 54 HR 101 for Employees in Non-Classified Positions, Section II (FY17) ............................................................................... 55 Check In and Tune Up for New Hires, Section II (FY17) .................................................................................................... 55

Management of Resources ................................................................................................................................. 56 Dollars and Sense, Section I (FY17)................................................................................................................................... 56 County Quicken Training, Section I (FY17) ....................................................................................................................... 56 Navigating Financial Guidelines for 4-H, Master Gardener Groups & County Civil Rights Compliance Strategies, Section I (FY17) ............................................................................................................................................................................... 57 Navigating Financial Guidelines for 4-H, Master Gardener Groups & County Civil Rights Compliance Strategies, Section II (FY17) ............................................................................................................................................................................ 57 Dollars and Sense, Section II (FY17).................................................................................................................................. 57 County Quicken Training, Section II (FY17) ...................................................................................................................... 58

PROGRAM DEVELOPMENT ............................................................................................................................................. 58 Program Development with Logic Models (FY17) ............................................................................................................ 58 Filling Your Extension Toolbox (FY17) .............................................................................................................................. 59

COMMUNICATIONS ....................................................................................................................................................... 59 Presentation Skills for Extension Educators (FY17) .......................................................................................................... 59 Communication College (FY17) ........................................................................................................................................ 60

TECHNOLOGY .............................................................................................................................................................. 60 CES Technology & Information Systems .............................................................................................................. 61

Banner Basics: Requisitions (FY17) ................................................................................................................................... 61 Tech Tuesdays (FY17) ....................................................................................................................................................... 61

Software Programs ............................................................................................................................................. 62 Articulate ............................................................................................................................................................ 62

Introduction to Articulate (FY17) ..................................................................................................................................... 62 Excel .................................................................................................................................................................... 62

Excel I – The Basics, Section I (FY17) ................................................................................................................................ 62 Excel II - Intermediate, Section I (FY17) ............................................................................................................................ 63 Excel III- Advanced, Section I (FY17) ................................................................................................................................. 63 Excel I – The Basics, Section II (FY17) ............................................................................................................................... 63 Excel II - Intermediate, Section II (FY17) ........................................................................................................................... 64 Excel III- Advanced, Section II (FY17) ................................................................................................................................ 64

Moodle ................................................................................................................................................................ 64 Introduction to Moodle (FY17) ......................................................................................................................................... 64

Word ................................................................................................................................................................... 65 Word I – The Basics (FY17) ............................................................................................................................................... 65 Word II – Intermediate (FY17) .......................................................................................................................................... 65

Office 365 ............................................................................................................................................................ 65 Office 365: SharePoint (FY17) .......................................................................................................................................... 65 Office 365: Planner (FY17) ................................................................................................................................................ 66 Office 365: OneNote (FY17) ............................................................................................................................................. 66 Office 365: Introduction to Microsoft Outlook Desktop (FY17) ....................................................................................... 66 Office 365: Introduction to Microsoft Outlook Web Access (FY17) ................................................................................. 66 Office 365: Application Overview (FY17) .......................................................................................................................... 67 Office 365: Office Online Applications (FY17) .................................................................................................................. 67


Office 365: OneDrive (FY17) ............................................................................................................................................. 67 Web Training ....................................................................................................................................................... 68

Beginner Website Online Self-Paced Video Training (FY17) ............................................................................................. 68 Intermediate OMNI Update Training, Section I (FY17) ..................................................................................................... 68 Intermediate OMNI Update Training, Section II (FY17) .................................................................................................... 68 Intermediate OMNI Update Training, Section III (FY17) ................................................................................................... 69 Intermediate OMNI Update Training, Section IV (FY17)................................................................................................... 69 OU Beginner Website Training (FY17) .............................................................................................................................. 69 Intermediate OMNI Update Training, Section V (FY17).................................................................................................... 70 Intermediate OMNI Update Training, Section VI (FY17)................................................................................................... 70

Integrating Technology with Programs .............................................................................................................. 70 Instructional Design 101 (FY17) ........................................................................................................................................ 70 Turning Your Fact Sheets into Videos (FY17) .................................................................................................................... 71 How to Create Screen Share Videos (FY17) ...................................................................................................................... 71

PROFESSIONALISM ........................................................................................................................................................ 72 Stress Management Webinar Series Part I (FY17) ............................................................................................................ 72 Stress Management Webinar Series Part II (FY17) ........................................................................................................... 72 Stress Management Webinar Series Part III (FY17) .......................................................................................................... 73 Stress Management Webinar Series Part IV (FY17) .......................................................................................................... 73 Introduction to Project Management Best Practices, Section I (FY17) ............................................................................. 73 Time Matters- Time Management (FY17) ........................................................................................................................ 74 Navigating Group Dynamics: Change, Conflict and Problem Solving (FY17) .................................................................... 74 Introduction to Project Management Best Practices, Section II (FY17) ............................................................................ 75 Building Stakeholder/Political Support for Extension Programs, Section I (FY17) ............................................................ 75 Building Stakeholder/Political Support for Extension Programs, Section II (FY17) ........................................................... 75 Support Staff Conference (FY17) ...................................................................................................................................... 76

ADDITIONAL ONLINE TRAINING RESOURCES ....................................................................................................... 77

LEARN.UAEX.EDU (HOW TO LOGIN AND REGISTER FOR CLASSES) ............................................................................................ 77 NEW EMPLOYEES WELCOME CENTER ............................................................................................................................... 77

ARKANSAS EXTENSION CORE COMPETENCIES MODEL AND DEFINITIONS ............................................................ 79



Finding Classes and Online Courses in Learn (learn.uaex.edu)

There are two ways to locate specific classes and online courses in the Learn online website at learn.uaex.edu. 1) Use the “Search Courses” function that is found on the Learn home page and on many other pages in Learn. 2) Identify the core competency area under which the course may be catalogued and follow the competency category trail to the course you are trying to locate.

Using the “Search Courses” function in Learn:

To use the “Search Courses” function, simply go to a page in learn that has the “Search courses:” box in the upper section of the webpage (the Learn home page is a good place to start). Enter the title of the course you are seeking or enter some of the keywords in the title or description of the class. For example, if you are looking for the “Banner Basics: Requisitions (FY17) course, you might enter the entire class title or just one word from the title. Be aware that entering words that are commonly found in many of the class titles or descriptions will bring up a larger list of classes than if you enter title of the class or some specific key words unique to the course. If you were to enter “office” as the only key word, the list of classes would include any class that used the word “office” in the title or description. Because “office” is used frequently in course descriptions, this would result in a long list of courses to scroll through to find your specific searched course. Try to be as specific as possible when using key words in searches.

Finding Learn In-Service Training Courses Using Extension Core Competencies:

The in-service training courses are arranged in Learn based upon the six core competency categories that have been identified for Arkansas Extension workers. (See the list of Extension Core Competencies and their definitions below). When trying to locate a course within Learn, first identify or think about what competency category the course may fall under (example: Communication). Select the “Courses” tab at the top of the Learn homepage. Select the appropriate core competency category from the list.

When the page for that competency area opens up, select the name of the course for which you are searching. If there are subcategories under the chosen competency category (e.g., Agricultural and Natural Resources is a subcategory under Subject Matter Expertise and, likewise, Animal Science is a subcategory under Agricultural and Natural Resources), select the appropriate subcategory until you arrive at the list of individual courses under those subcategories. Click on the course name once you find the course you are seeking.


July 2016 – June 2017 In-Service Training Courses in Learn Online In-Service Courses Available July 1, 2016 – June 30, 2017

(Note: For more information on each course, please reference the course in learn.uaex.edu)

Tech Tuesdays – Tech Tuesday sessions are presented on a variety of timely technology topics and are scheduled every other Tuesday throughout the year, based on need for the information and presenter availability.

Subject Matter Expertise > Agriculture and Natural Resources: Core Entomology, Year 1 (FY17) Core Entomology, Year 2 (FY17) Poultry Farm Energy Efficiency (FY17) Subject Matter Expertise > Family and Consumer Sciences: Arkansas Food Preservation: Preserving the Bounty (FY17) Building Financial Stability (FY17) Managing Stress (FY17) Subject Matter Expertise > Community and Economic Development: Introduction to County Government in Arkansas, Part I (FY17) Introduction to County Government in Arkansas, Part II (FY17) Communications: Presentation Skills for Extension Educators (FY17) Organizational Knowledge: Extension 101 (FY17) Staff Chair & Mentor Onboarding Training (FY17) New Agent Onboarding and Mentoring (FY17) A-21 Effort Certification at UACES (FY17) Southern Extension History (FY17)

AIMS Help Webinar (FY17) (Monthly Zoom meeting covering a variety of reporting/ accountability topics)

Mentables (FY17) (Monthly Zoom meetings for new agents covering a variety of topics) Program Development: Program Development with Logic Models (FY17) Technology: Banner Basics: Requisitions (FY17) Instructional Design 101 (FY17) Beginner Website Online Self-Paced Video Training (FY17)


July 2016 In-Service Training at a Glance 7th Fundamentals of Grain Drying and Storage (FY17), RESCHEDULING – TBA, Stuttgart, Time: 9:00am – 4:00pm

13th Stress Management Webinar Series Part I (FY17), Zoom, Time: 11:00am – 12:00pm

21st Intermediate OMNI Update Training, Section I (FY17), Zoom, Time: 9:30am – 10:30am

4-H In-School Program (FY17), Arkansas 4-H Center – Ferndale, Time: 9:00am – 4:30pm

27th Stress Management Webinar Series Part II (FY17), Zoom, Time: 11:00am – 12:00pm

28th Office 365: SharePoint (FY17), Zoom, Time: 1:30pm – 2:30pm


August 2016 In-Service Training at a Glance 4th Introduction to Articulate (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

9th RESCHEDULING - TBA Arkansas Farm to School: Tools, Trends and Resources (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

Promotion Document Planning for County Agents (FY17), Zoom, Time: 10:00am – 12:00pm

Active Shooter Preparedness and Response, Section I (FY17), Little Rock State Office, Time: 9:00am – 10:00am

10th Stress Management Webinar Series Part III (FY17), Zoom, Time: 11:00am – 12:00pm

16th (RESCHEDULING - TBA) Spray Technology, Section I (FY17), Newport, Time: 10:00am – 3:00pm

2016 Arkansas Ballot Issue Education Program Training, Section I (FY17), Zoom, Time: 9:00am – 10:00am

Active Shooter Preparedness and Response, Section II (FY17), Little Rock State Office, Time: 9:00am – 10:00am

17th Soybean College (FY17), Newport, Time: 8:00am – 4:00pm

18th

EFNEP Annual Statewide Meeting (FY17), Little Rock State Office, Time: 10:00am – 3:00pm

23rd Writing FY16 SNAP-Ed Impact Reports, Section I (FY17), Zoom, Time: 10:00am – 11:00am

Excel I, Section I (FY17), Zoom, Time: 2:00pm – 4:00pm

24th

2016 Arkansas Ballot Issue Education Program Training, Section I (FY17), Zoom, Time: 1:30pm – 2:30pm

25th

Forage Training – WREC Fayetteville (FY17), Fayetteville, Time: 9:00am – 4:00pm

Writing FY16 SNAP-Ed Impact Reports, Section II (FY17), Zoom, Time: 10:00am – 11:00am

Office 365: Planner (FY17), Zoom, Time: 1:30pm – 2:30pm

Intermediate OMNI Update Training Section II (FY17), Zoom, Time: 9:30am – 10:30am


29th 2016 Arkansas Ballot Issue Education Program Training, Section I (FY17), Zoom, Time: 3:30pm – 4:30pm

CPR AED First Aid, Section I (FY17), LRSO, Time: 8:30am – 12:30pm

30th

Forage Training – SWREC-Hope (FY17), Hope, Time: 9:00am – 4:00pm

CPR AED First Aid, Section II (FY17), LRSO, Time: 8:30am – 12:30pm

30th – 31st Communications College (FY17) - 2 days, Arkansas 4-H Center, Time: August 30 - 9:30 am – 4:15pm; August 31 – 8:30am – 3:30pm

31st Stress Management Webinar Series Part IV (FY17), Zoom, Time: 11:00am – 12:00pm


September 2016 In-Service Training at a Glance 1st Safe Farm Tractor and Machinery Operation (FY17), Stuttgart, Time: 9:00am – 4:00pm

6th Irrigation Termination (FY17), Trumann, Time: 10:00am – 3:00pm

(CANCELLED) HR 101 for Classified Employees (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

8th (RESCHEDULING - TBA) Value –Chain Coordination: An Overview of Emerging Strategies for Moving Local Foods (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

(CANCELLED) HR 101 for Non-Classified Employees (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

15th Introduction to Project Management – Best Practices, Section I (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

19th

Agent Horticulture Demonstration: Tips and Techniques for Growing Tomatoes in Arkansas (FY17), Malvern, Time: 9:00am – 3:00pm 22nd Intermediate OMNI Update Training Section III (FY17), Zoom, Time: 9:30am – 10:30am

27th

Excel II – Section I (FY17), Little Rock State Office, Time: 9:00am – 3:30pm


October 2016 In-Service Training at a Glance 4th New 4-H Agent and Program Assistant Orientation (FY17), Arkansas 4-H Center, Ferndale, Time: 9:00am – 4:30pm

5th Dollars & Sense Training for Staff Chairs, Section I (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

7th Irrigation Water Management (FY17), Trumann, Time: 9:00am – 4:00pm

12th Spray Technology, Section I (FY17), Newport, Time: 10:00am – 3:00pm 19th Quicken Training for County Staff, Section I (FY17), C.A. Vines 4-H Center, Ferndale, Time: 9:00am – 3:30pm

AIMS Reporting SNAP-Ed FY17, Section I (FY17), Zoom, Time: 10:00am – 11:00am

20th Intermediate OMNI Update Training, Section IV (FY17), Zoom, Time: 9:30am – 10:30am

Introduction to Moodle (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

21st AIMS Reporting SNAP-Ed FY17, Section I (FY17), Zoom, Time: 10:00am – 11:00am

25th

Excel III – Section I (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

27th

OU10 Beginner Website Training (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

Office 365: OneNote (FY17), Zoom, Time: 1:30pm – 2:30pm


November 2016 In-Service Training at a Glance 3rd Turning Your Fact Sheets into Videos (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

9th Check In and Tune Up for New Hires, Section I (FY17), Little Rock State Office, Time: 9:00am – 4:00pm

10th Navigating Financial Guidelines for 4-H, Master Gardener Groups and & County Civil Rights Compliance Strategies (FY17), Little Rock State Office, Time: 9:00am – 4:00pm 15th – 16th SNAP-Ed In-Service Training (FY17), Two Days, Little Rock State Office, Time: 11/15 – 10:00am – 4:00pm, 11/16 – 8:30am – 11:30am

16th – 17th Best Care In-Service Training (FY17), Two Days, Little Rock State Office, Time: 11/16 – 12:00pm – 4:00pm, 11/16 – 9:00am – 3:00pm

17th Intermediate OMNI Update Training, Section V (FY17), Zoom, Time: 9:30am – 10:30am

29th Small Farm or Food Business Annual Cash Flow Budgeting (FY17), Zoom, Time: 9:00am – 11:30am


December 2016 In-Service Training at a Glance 1st – 2nd L.I.F.E – Leadership Initiatives for Everyone (FY17), Two Days, Arkansas 4-H Center, Time: 12/1 - 10:30am – 4:30pm; 12/2 – 8:00am – 1:00pm

6th – 7th Row Crop In-Service (FY17), Two Days, Forrest City, Time: 12/6 - 8:00am – 5:00pm; 12/7 – 8:00am – 5:00pm

12th – 14th 4-H Agent and Program Assistant Training (FY17), Three Days, Arkansas 4-H Center, Ferndale, Time: 12/12 – 9:00am – 5:00pm; 12/13 – 8:00am – 5:00pm; 12/14 – 8:00am – 4:30 pm 15th Intermediate OMNI Update Training, Section VI (FY17), Zoom, Time: 9:30am – 10:30am

Developing Programs for Women Woodland Owners (FY17), Arkansas 4-H Center, Ferndale, Time: 8:00am – 4:30pm


January 2017 In-Service Training at a Glance 18th Forage Training – LRFS Batesville (FY17), Batesville, Time: 9:00am – 4:00pm

24th Time Matters – Time Management (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

25th Preparing for FY18 SNAP-Ed Plan, Section I (FY17), Zoom, Time: 10:00am – 11:00am 27th Preparing for FY18 SNAP-Ed Plan, Section II (FY17), Zoom, Time: 10:00am – 11:00am 31st – February 3 Filling Your Extension Toolbox (FY17), Four Days, Arkansas 4-H Center, Ferndale, Time: 1/31 – 9:00am – 4:30pm, 2/1 – 8:00am – 4:30pm, 2/2 – 8:00am – 4:30pm, 2/3 – 8:00am – 3:30pm


February 2017 In-Service Training at a Glance 7th Local Economic Development Opportunities (FY17), Little Rock State Office, Time: 9:30am – 4:00pm

8th Extension Programs to Support Local Government (FY17), Little Rock State Office, Time: 9:30am – 4:00pm

9th Word I (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

21st Excel I – Section II (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

22nd Annie’s Project (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

23rd Office 365: Introduction to Microsoft Outlook Desktop (FY17), Zoom, Time: 11:00am – 12:00pm


March 2017 In-Service Training at a Glance 1st – 2nd Agent Irrigation Inservice (FY17), Two Days, Stuttgart, Time: 3/1 - 10:00am – 4:00pm; 3/2 – 8:00am – 2:00pm

6th Farm Pond Management (FY17), Hensley, Time: 9:00am – 3:00pm

7th Navigating Group Dynamics: Change, Conflict & Problem Solving (FY17), Little Rock State Office, Time: 9:30am – 4:00pm

8th Developing FY18 SNAP-Ed Plan, Section I (FY17), Zoom, Time: 10:00am – 11:00am

HR 101 for Classified Employees (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

8th – 9th Back to the Basics: Understanding Small Ruminants (FY17), Two Days, Booneville, Time: 3/8 - 10:00am – 4:00pm; 3/9 – 8:00am – 4:00pm

9th

HR 101 for Non-Classified Employees (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

10th

Developing FY18 SNAP-Ed Plan, Section II (FY17), Zoom, Time: 10:00am – 11:00am

Word II (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

14th Introduction to Project Management – Best Practices, Section II (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

15th – 16th

Selection: Understanding the Ins and Outs of Selecting Young Show Stock (FY17), Two Days, Jonesboro, Time: 3/15 - 10:00am – 4:00pm; 3/16 – 8:00am – 3:00pm

21st Excel II – Section II (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

23rd Office 365: Introduction to Microsoft Web Outlook (OWA) (FY17), Zoom, Time: 11:00am – 12:00pm

28th New 4-H Agent and Program Assistant Orientation (FY17), Arkansas 4-H Center, Ferndale, Time: 9:00am – 4:30pm


30th General Equine Production Practices (FY17), Perry, Time: 9:00am – 4:00pm


April 2017 In-Service Training at a Glance 4th – 5th Cattle Management Back to Basics & Core Curriculum (FY17), Two Days, Batesville, Time: 4/4 - 9:00am – 6:00pm; 4/5 – 8:00am – 4:00pm

11th Check In and Tune Up for New Hires, Section I (FY17), Little Rock State Office, Time: 9:00am – 4:00pm

12th Navigating Financial Guidelines for 4-H, Master Gardener Groups and & County Civil Rights Compliance Strategies (FY17), Little Rock State Office, Time: 9:00am – 4:00pm 13th-14th TechX-cite Engineering Curriculum Training (FY17), Two Days, Arkansas 4-H Center, Ferndale, Time: 4/13 - 10:00am – 4:30pm; 4/14 – 8:30am – 2:00pm

18th How to Create Screen Share Videos (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

19th Dollars & Sense Training for Staff Chairs, Section II (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

24th Excel III – Section II (FY17), Little Rock State Office, Time: 9:00am – 3:30pm

25th – 27th Family & Consumer Sciences Statewide Professional Development Conference (FY17), Three Days, Arkansas 4-H Center, Ferndale, Time: 4/25 - 9:00am – 5:00pm; 4/26 – 8:00am – 5:00pm; 4/27 – 8:00am – 2:30pm

27th Office 365: Application Overview (FY17), Zoom, Time: 1:30pm – 2:30pm


May 2017 In-Service Training at a Glance 3rd Quicken Training for County Staff, Section II (FY17), C.A. Vines 4-H Center, Ferndale, Time: 9:00am – 3:30pm

8th Building Stakeholder/Political Support for Extension Programs (FY17), Little Rock State Office, Time: 9:30am – 4:00pm

9th Building Stakeholder/Political Support for Extension Programs (FY17), Little Rock State Office, Time: 9:30am – 4:00pm

11th-12th 2017 Support Staff Conference (FY17), Arkansas 4-H Center, Ferndale, Time: 5/11 – 9:30am – 4:30pm; 5/12 - 8:00am – 3:30pm

17th Multiple Inlet Rice Irrigation (FY17), Newport, Time: 10:00am – 3:00pm

Office 365: Office Online Applications (FY17), Zoom, Time: 11:00am – 12:00pm

23rd Computer Hole Selection (FY17), Jonesboro, Time: 10:00am – 3:00pm


June 2017 In-Service Training at a Glance 14th Computer Hole Selection (FY17), Dumas, Time: 10:00am – 3:00pm

22nd Office 365: OneDrive (FY17), Zoom, Time: 1:30pm – 2:30pm


In-Service Class Listings by Competency Categories Competency Category: Subject Matter Expertise

Subject Matter Expertise Competency Definition – Knowledge and skills in the performance of a given task or subject matter area.

Subcategory: Agriculture and Natural Resources

Agriculture and Natural Resources Competency Definition – An employee with competencies in the Agriculture and Natural Resources (ANR) Subject Matter Expertise category has knowledge and skills to be viewed as an expert in the performance of a given task or subject matter area related to ANR. As needed, the employee has the ability to identify, acquire and utilize research-based information or other experts in the development and delivery of educational programs and activities that address the needs of clientele and stakeholders.

Agriculture and Natural resources competency areas are:

• Agricultural Economics & Agribusiness • Animals & Animal Products • Pest Management • Natural Resources & Environment • Biological & Agricultural Engineering • Row Crop Plants & Plant Products • Forestry • Horticultural Plants & Plant Products


Animal Science/Poultry Science *************************************************************************************************************

Forage Training – WREC Fayetteville (FY17) Target: County Agents Content: Participants will be updated on current forage research in NW Arkansas. Field plots on forage brassica and forage seeding studies will be viewed and discussed. Training emphasis will be placed on establishment and management of winter annual forages and perennial warm-season forages. This will include discussion of necessary ground

work, soil fertility requirements, seeding rates and management. Competency Category(s): Subject Matter Expertise- ANR Format: Blended (Classroom/Field) Date(s): August 25, 2016 (Enrollment closes 8/18/16) Time: 9am- 4pm Location: Fayetteville, AR Contact(s): John Jennings, [email protected], (501) 671-2350 *************************************************************************************************************

Forage Training – SWREC Hope (FY17) Target: County Agents Content: Participants will be updated on current grazing and forage research at SWREC. Grazing studies including winter annuals and forage brassicas will be viewed and discussed. Emphasis and discussion will be placed on system planning, field preparation, seeding techniques, and grazing strategies based on studies at SWREC.

Competency Category(s): Subject Matter Expertise- ANR Format: Blended (Classroom/Field) Date(s): August 30, 2016 (Enrollment closes 8/23/16) Time: 9am- 4pm Location: SWREC, 362 Highway 174 North, Hope, AR 71801 Contact(s): John Jennings, [email protected], (501) 730-0034 ************************************************************************************************************* Forage Training – LFRS Batesville (FY17)

Target: County Agents Content: Participants will be updated on current forage research in Arkansas. Field plots on forage brassica and forage seeding studies will be viewed and discussed. Training emphasis will be placed on establishment and management of winter annual forages and perennial warm-season forages. This will include discussion of necessary ground

work, soil fertility requirements, seeding rates and management. Competency Category(s): Subject Matter Expertise- ANR Format: Blended (Classroom/Field) Date(s): RESCHEDULING Time: 9am- 4pm Location: Livestock & Forestry Research Station - Batesville, AR Contacts: John Jennings, [email protected], (501) 671-2350; Paul Beck, [email protected], (870) 777-9702; Dirk Philipp, [email protected], (479) 575-7914; Kenny Simon, [email protected], (501) 671-2179; Shane Gadberry, [email protected], (501) 671-2169


************************************************************************************************************* Back to the Basics: Understanding Small Ruminants (FY17)

Target: County Agents, County Staff Chairs, Program Associates/Techs Content: This course is focused on going back to the basics and understanding small ruminant animal husbandry from beginning to end. We will cover everything from how to trim hooves, how to flip an animal, vaccine protocols to nutrition, fencing, and herd health. Competency Category(s): Subject Matter Expertise- ANR Format: Blended (Classroom/12Field)

Date(s): March 8-9, 2017 Time: March 8 - 10:00am - 4:00pm; March 9 - 8:00am - 4:00pm Location: Booneville, AR Capacity: 60 Contact(s); Chelsey Ahrens, [email protected], (501) 503-6592; Heidi Ward, [email protected], (501) 671-2162; Linda Coffey, [email protected]; Kenny Simon, [email protected], (501) 671-2179; John Jennings, [email protected], (501) 671-2350 ************************************************************************************************************* General Equine Production Practices (FY17)

Target: County Agents, County Staff Chairs, Program Assistants, Program Associates/Techs Content: This course is designed to teach equine production and management principles in a hands on environment. Topics will include: basic health care, pasture management, safety and horsemanship, tack and equipment usage, as well as 4-H Horse Program Rules. Participants in this course will have a greater knowledge of overall horse care once

complete. Competency Category(s): Subject Matter Expertise - ANR Format: Field Date(s): March 30, 2017 Time: 9:00am - 4:00pm Location: Perry, AR Capacity: 15 Contact(s): Mark Russell, [email protected], (501) 671-2190; John Jennings, [email protected], (501) 671-2350; Kenny Simon, [email protected], (501) 671-2179; Heidi Ward, [email protected], (501) 671-2162 *************************************************************************************************************


Horticultural Plants and Plant Products ************************************************************************************************************* Agent Horticulture Demonstration: Tips and Techniques for Growing Tomatoes in Arkansas (FY17)

Target: County Agents Content: This course will go over basic horticultural practices such as soil sampling, fertility management, integrated pest management, and pruning techniques. There will be both classroom and hands on activities. We will start in the classroom and Dr. Amanda McWhirt, Dr. Jackie Lee, and John Gavin will present material on basic horticulture production of tomatoes including fertility management, weed control, and variety selection. After the

classroom presentations have concluded, we will travel to a demonstration trial set up at the Ouachita River Correctional facility that will showcase different tomato varieties and best practices for tomato production in Arkansas. Competency Category(s): Subject Matter Expertise - ANR Format: Classroom/Field Date(s): September 19, 2016 Time: 9:00am - 3:00pm Location: Malvern, AR Capacity: 50 Contact(s): Jackie Lee, [email protected], 479-530-8163 & Amanda McWhirt, [email protected], 501-400-6374 ************************************************************************************************************* Aquaculture/Fisheries ************************************************************************************************************* Farm Pond Management (FY17)

Target: County Faculty Content: This course will cover agent-identified priority topics including pond construction, assessing and managing the pond environment, fish stocking practices, sampling and managing fish populations, and general pond management practices. Emphasis will be placed on how to respond to common pond problems, such as muddy water, pond leaks, fish kills and poor fishing. This course will not cover aquatic weeds in depth as a

separate course, Aquatic Weed and Ditch Management, is also available. Competency Category(s): Subject Matter Expertise- ANR Format: Blended (Classroom/ Field) Date(s): March 6, 2017 (Enrollment Closes 2/27/17) Time: 9am- 3pm Location: Hensley, AR Capacity: 25 Contact(s): Scott Jones, [email protected], (870) 575- 8185; Anita Kelly, [email protected], (501) 676- 3124 *************************************************************************************************************

mailto:[email protected]



Bio & Agricultural Engineering Fundamentals of Grain Drying and Storage (FY17)

Target: County Agents, County Staff Chairs Content: This in-service training is developed to provide county agents with the basics of grain drying and storage techniques, selection of the optimum grain drying conditions as well as how to conserve energy during the drying process. Competency Category(s): Subject Matter Expertise- ANR

Format: Classroom Date(s): RESCHEDULED - TBA (Enrollment closes TBA) Time: 9:00am - 4:00pm Location: Rice Research and Extension Center - Stuttgart Contact(s): Sammy Sadaka, [email protected], (501) 303-0522 *************************************************************************************************************

Safe Farm Tractor and Machinery Operation (FY17) Target: County Agents, County Staff Chairs Content: This in-Service training is developed to provide county agents with the introductory preparation and presentation of safe farm tractor and machinery operation. The in-service training emphasis the safe operation of farm tractors and equipment. This will help educators and county agents in teaching farmers and youth that will operate such tractors and

equipment safely and efficiently. Competency Category(s): Subject Matter Expertise- ANR Format: Classroom Date(s): September 1, 2016 (Enrollment closes 8/25/16) Time: 9:00am - 4:00pm Capacity: 25 Location: Rice Research and Extension Center - Stuttgart Contact(s): Sammy Sadaka, [email protected], (501) 303-0522 ************************************************************************************************************* Agent Irrigation In-Service (FY17)

Target: County Agents, County Staff Chairs Content: The course will teach irrigation management technology. Utilization of the technology can result in more appropriate water use and distribution. Participants will receive step-by-step instruction on how to use the Arkansas Irrigation Scheduler (AIS), Atmometer, surge valves, soil moisture sensors and Computerized Hole Selection programs, in order to be comfortable using and teaching these concepts to growers.

Competency Category(s): Subject Matter Expertise- ANR Format: Blended (Classroom/Field) Date(s): March 1-2, 2017 (Enrollment closes 2/20/17) Capacity: 35 Time: March 1 10:00 am - 4:00 pm; March 2 8:00 am- 2:00 pm Location: Stuttgart, AR Contact: Chris Henry, [email protected], (870) 673-2661; Mike Hamilton, [email protected], (870) 919-5061 *************************************************************************************************************

callto:870-673-2661


************************************************************************************************************* Poultry Farm Energy Efficiency (FY17)

Target: County Agents, County Staff Chairs, Program Associates/ Techs, Program Assistants Content: Due to increased energy prices, poultry growers have taken measures to retrofit equipment and improve housing configuration to reduce energy consumption on the farm. This course will cover baseline farm energy usage, energy efficient lighting technologies, heating system

technologies, and how each affects energy consumption. Competency Category(s): Subject Matter Expertise- ANR Format: Online Date(s): July 1, 2016- June 30, 2017 (Enrollment closes 6/23/17) Location: Learn.uaex.edu Contact(s): Yi Liang, [email protected], (479) 575- 2846 ************************************************************************************************************ Ag Economics & Engineering

************************************************************************************************************

Arkansas Farm to School: Tools, Trends and Resources (FY17) Target: County Agents, County Staff Chairs, Program Associates/Techs, State Faculty Content: Participants will gain in depth knowledge of the status of Farm to School (F2S) activities and available resources in Arkansas. Interactive discussions will explore the top myths hindering F2S developments along with highlighting some success stories from across the state. Course components include: F2S

networks and stakeholders resources; Arkansas MarketMaker's F2S tools; Arkansas Grow Healthy Study Update of a Pilot Study and research findings; Food Safety Protocols for F2S, and Understanding the Procurement Process. Competency Category(s): ANR-Ag Economics & Engineering Format: Blended (Classroom/Online) Classroom Date(s): RESCHEDULING - TBA Time: 9:00am - 3:00pm Location: Little Rock State Office Capacity: 25 Contact(s): Ron Rainey, [email protected], (501) 671-2175 **********************************************************************************************************


********************************************************************************************************** Annie’s Project (FY17)

Target: County Agents, State Faculty Content: Ag and FCS county agents and state faculty are invited to participate in this multi-disciplinary training. Annie's Project is an educational program that empowers farm and ranch women to be more

successful in their agricultural enterprises. Participants in this training will be trained as facilitators to conduct Annie's Project workshops in local or multi-county areas. Annie's Project covers five areas of risk: financial, human resources, legal, marketing, and production. Competency Category(s): Agriculture & Natural Resources Format: Classroom Date(s): February 22, 2017 Time: 9:00am - 3:30pm Location: Little Rock State Office Capacity: 30 Contact(s): Laura Hendrix, [email protected], (501) 671-2170; Sherry Beaty-Sullivan, [email protected], (870) 845-7517 *************************************************************************************************************

Crop, Soil and Environmental Science ************************************************************************************************************* Spray Technology, Section I (FY17)

Target: County Faculty Content: In-service training on technology that is currently available for specialty crops and forage production for small and mid-scale farmers. Topics will include: matching equipment to grower needs; proper equipment calibration and safety, care and maintenance of equipment, utilizing new and emerging technology, maximizing spray coverage for organic producers. Course will consist of classroom orientation followed by field

demonstrations. Competent Categories: Subject Matter Expertise-ANR Format: Field Date: RESCHEDULED - TBA (Enrollment closes TBA) Time: 10am - 3pm Location: Newport, AR Capacity: 25 Contact: Jason Davis, (870) 523-7450, [email protected]



************************************************************************************************************* Soybean College (FY17)

Target: County Agents, Program Associates/Techs, State Faculty Content: The Soybean College will provide county agents, staff, growers, and consultants the opportunity to see the most current soybean research being conducted by the University of Arkansas System Division of Agriculture. Soybean research from plant pathology, entomology, weed science, and agronomic practice will be shown at this training. There will

also be hands-on training in the form of disease and pest identification and sprayer technology demonstrations. Competency Category(s): ANR-Crop, Soil and Environmental Science Format: Field Date(s): August 17, 2016 Time: 8:00am - 4:00pm Location: Newport Research Station, Newport, AR Capacity: 115 Contact(s): Jeremy Ross, [email protected], (501) 944-0621 ************************************************************************************************************ Irrigation Termination (FY17)

Target: Agents, Specialists, and other UA irrigation partners Content: The purpose of this in-service is to equip agents so that they can assist growers with irrigation termination on row crops. Competency Category(s): Subject Matter Expertise- ANR Format: Field

Date(s): September 6, 2016 (Enrollment Closes 8/29/16) Time: 10:00 am - 3:00 pm Capacity: 50 Location: Judd Hill - Trumann, AR Contact: Mike Hamilton, [email protected], (870) 919-5061 *************************************************************************************************************

Irrigation Water Management (FY17) Target: Agents, Specialists, and other UA irrigation partners Content: The purpose of this in-service is to equip agents so that they can assist growers with Irrigation Water Management (IWM) practices. Competency Category(s): Subject Matter Expertise- ANR Format: Field Date(s): October 7, 2016 (Enrollment Closes 9/30/16)

Time: 9:00 am - 4:00 pm Capacity: 40 Location: Trumann, AR Contact: Mike Hamilton, [email protected], 870-919-5061 *************************************************************************************************************


************************************************************************************************************* Spray Technology, Section II (FY17)

Target: County Faculty Content: In-service training on technology that is currently available for specialty crops and forage production for small and mid-scale farmers. Topics will include: matching equipment to grower needs; proper equipment calibration and safety, care and maintenance of equipment, utilizing new and emerging technology, maximizing spray coverage for

organic producers. Course will consist of classroom orientation followed by field demonstrations. Competent Categories: Subject Matter Expertise-ANR Format: Field Date: October 12, 2016 (Enrollment closes 10/11/16) Time: 10am - 3pm Location: Newport, AR Capacity: 50 Contact: Jason Davis, (870) 523-7450, [email protected] ************************************************************************************************************* Row Crop In-Service Training (FY17)

Target: Program Associates/Techs, County Faculty, State Faculty Content: Training will involve classroom training and round-table discussions with crop specialists and county agents about current row crop recommendations. Discussions will focus on new technology/production methods. In-depth discussion of current problems/issues that county agents are facing within each crop will occur. In addition to crop discussion, sessions on how to be a successful agent are planned.

Competent Categories: Subject Matter Expertise-ANR Format: Classroom Date: December 6, 2016 - December 7, 2016 (Enrollment closes 11/29/16) Time: 8:00am -5:00pm Location: East Arkansas Community College - Forrest City, AR Capacity: 80 Contact: Chad Norton, [email protected], (870) 460-1091 ************************************************************************************************************* Multiple Inlet Rice Irrigation (FY17)

Target: County Agents Content: Attendees will learn tips and techniques associated with Multiple Inlet Rice Irrigation that they can assist their county clientele with to save time, labor, fuel, and groundwater. Competency Category(s): Subject Matter Expertise - ANR Format: Field

Date(s): May 17, 2017 (Enrollment closes 5/15/17) Time: 10:00am - 3:00pm Location: Newport, AR Capacity: 50 Contact(s): Mike Hamilton, [email protected], (870) 919-5061 *************************************************************************************************************



************************************************************************************************************* Computer Hole Selection, Section I (FY17)

Target: County Agents Content: Attendees will learn computerized hole selection for furrow irrigation. Competency Category(s): Subject Matter Expertise - ANR Format: Classroom Date(s): May 23, 2017 (Enrollment closes 5/22/17) Time: 10:00am - 3:00pm Location: Jonesboro, AR

Capacity: 50 Contact(s): Mike Hamilton, [email protected], (870) 919-5061 ************************************************************************************************************* Computer Hole Selection, Section II (FY17)

Target: County Agents Content: Attendees will learn computerized hole selection for furrow irrigation. Competency Category(s): Subject Matter Expertise - ANR Format: Classroom Date(s): June 14, 2017 (Enrollment closes 613/17) Time: 10:00am - 3:00pm Location: Dumas, AR

Capacity: 50 Contact(s): Mike Hamilton, [email protected], (870) 919-5061 ************************************************************************************************************* Entomology ************************************************************************************************************ Core Entomology, Year I (FY17)

Target: County Faculty Content: This is the Year I, core curriculum on entomology that includes lessons on the most common insect orders, household pest information on cockroaches, ants, and flies, key Extension publications, and integrated pest management basics.

Competency Category(s): Subject Matter Expertise- ANR Format: Online Date(s): July 1, 2016- June 30, 2017 (Enrollment closes 6/15/17) Location: Learn.uaex.edu Contact(s): Dr. John Hopkins, [email protected], (501) 671- 2217; Dr. Kelly Loftin, [email protected], (479) 575- 3462; Dr. Glenn Studebaker, [email protected], (870) 526- 2199; Dr. Gus Lorenz, [email protected], (501) 676-3124

*************************************************************************************************************


************************************************************************************************************* Core Entomology, Year II (FY17)

Target: County Faculty Content: This is the Year II, core curriculum on entomology. This course is designed to provide intermediate to advanced entomology training for County Extension Agents and others that require this level of knowledge to adequately address questions from Extension clientele in the areas of turf

and ornamental pest management, fire ant management, insecticide classification and resistance, and alternatives to insecticides. Competency Category(s): Subject Matter Expertise- ANR Format: Online Date(s): July 1, 2016- June 29, 2017 (Enrollment closes 6/15/17) Location: Learn.uaex.edu Contact(s): Dr. John Hopkins, [email protected], (501) 671- 2217; Dr. Kelly Loftin, [email protected], (479) 575- 3462; Dr. Glenn Studebaker, [email protected], (870) 526- 2199; Dr. Gus Lorenz, [email protected], (501) 676-3124

*************************************************************************************************************

Forest Resources/Wildlife ************************************************************************************************************* Developing Programs for Women Woodland Owners (FY17)

Target: County Agents, Program Assistants Content: This course will introduce agents to the best practices of developing a educational program for women woodland owners. Particular emphasis will be placed on the principles of peer-to-peer learning. The curriculum will be based on the National "Growing your WOW Network" curriculum. Participants will also learn some basic forestry principles,

experience hands-on team building exercises, and best practices in developing a peer learning network. Competent Categories: Subject Matter Expertise-ANR Format: Blended (Classroom/Field) Date: December 15, 2016 (Enrollment closes 12/8/16) Time: 8:00am -4:30pm Location: C.A. Vines 4-H Center Ferndale, AR Capacity: 30 Contact: Tamara Walkingstick, [email protected], (501) 671- 2346; Caroll Guffey, [email protected], (501) 671-2147 *************************************************************************************************************


Subcategory: 4-H Youth Development

4-H Youth Development Competency Definition- An employee with competencies in the Subject Matter Expertise – 4-H Youth Development category has knowledge and skills to be viewed as an expert in the performance of a given task or subject matter area related to 4-H Youth Development. As needed, the employee has the ability to identify, acquire and utilize research-based information or other experts in the development and delivery of educational programs and activities that address the needs of clientele and stakeholders.

4-H Youth Development competency areas are:

• How Youth Develop and Learn • Engaging 4-H Volunteers • Planning and Delivering Effective 4-H Programs • Building an Effective 4-H Organization • 4-H Program Partners and Collaborations • Building a Diverse and Inclusive 4-H Program

************************************************************************************************************* 4-H In-School Program (FY17)

Target: County Agents, Program Assistants Content: This training will provide the necessary information and materials to conduct in-school 4-H programs. Competency Category(s): Subject Matter Expertise- 4-H Youth Development Format: Classroom Date(s): July 21, 2016 (Enrollment closes 7/18/16) Time: 9:00am -4:30pm Location: C.A. Vines 4-H Center, Ferndale, AR

Capacity: 30 Contact(s): Noah Washburn, [email protected], (501) 671- 2064 *************************************************************************************************************


************************************************************************************************************* New 4-H Agent & Program Assistant Training, Section I (FY17)

Target: County Faculty, Support Staff Content: 4-H Clubs are the foundation of the 4-H Youth Development program. New agents and program assistants with a 4-H assignment will receive interactive, hands-on training in club management, screening, recruiting, and sustaining volunteers. The three educational initiative areas that provide the "fun" in 4-H will be explored, as well. Competency Category(s): Subject Matter Expertise- 4-H Youth

Development Format: Classroom Date(s): October 4, 2016 (Enrollment closes 9/27/16) Time: 9:00am -4:30pm Location: C.A. Vines 4-H Center, Ferndale, AR Capacity: 25 Contact(s): Noah Washburn, [email protected], (501) 671- 2064; Angie Freel, [email protected], (501) 671- 2096 ************************************************************************************************************* L.I.F.E. Leadership Initiatives for Everyone (FY17)

Target: County Agents, County Staff Chairs, Program Assistants, Program Associates/Techs, State Faculty Content: Utilizing team-building activities and problem-solving initiatives in your programs can encourage participation and learning at entirely new levels! In this training you will receive tools and training for teaching such concepts as trust, courage, teamwork, and creativity. All training will be experiential and applicable for working with groups of all sizes.

Competency Category(s): Subject Matter Expertise- 4HYD Format: Blended (Classroom/Field) Date(s): December 1-2, 2016 (Enrollment closes 11/23/16) Time: December 1 -10:30am- 4:30pm; December 2 - 8:00am - 1:00pm Location: C.A. Vines Arkansas 4-H Center, Little Rock, AR Capacity: 20 Contact(s): Angie Freel, [email protected], (501) 671-2153; Luke Nipper; [email protected]; (501) 821-6884; Taylor Knox, [email protected], (501) 671-6884 ************************************************************************************************************* 4-H Agent and Program Assistant Training (FY17)

Target: County Faculty, Program Assistants, Program Associates/Techs Content: County Extension Agents and Program Assistants will receive interactive, hands-on training in 4-H Youth Development. The training will focus on the three educational initiatives, which are 4-H Science, Healthy Living, and Citizenship/Leadership Competency Category(s): Subject Matter Expertise- 4-H Youth Development

Format: Classroom Date(s): December 12-14, 2016 (Enrollment closes 12/5/16) Time: December 12 - 9:00am - 5:00pm; December 13 - 8:00am - 5:00pm; December 14 - 8:00am - 4:30pm Location: C. A. Vines 4-H Center, Ferndale, AR Capacity: 100 Contact(s): Noah Washburn, [email protected], (501) 671- 2064; Angie Freel, [email protected], (501) 671-2096 *************************************************************************************************************


************************************************************************************************************* Selection: Understanding the Ins and Outs of Young Show Stock

Target: County Agents, County Staff Chairs, Program Assistants Content: This In-service will focus on how to select young animals for show stock (cattle, sheep, goats, and swine). We will combine classroom and field experience in order for participants to get a hands-on experience. We will focus on the major characteristics of what to look for when selecting animals and any requirements you should be aware of when purchasing an animal. Competency Category(s): Subject Matter Expertise - 4HYD

Format: Blended (Classroom/Field) Date(s): March 15-16, 2017 Time: March 15 - 10:00am - 4:00pm; March 16 - 8:00am - 3:00pm Location: Cobb Family Farm - Lake City, AR Capacity: 50 Contact(s): Chelsey Ahrens, [email protected], (501) 671-2067; Allen Davis, [email protected], (870) 236-6921; Bryan Kutz, [email protected], (479) 601-4717; Steve Cobb, (870) 486-5894; Aaron Cobb, (870)486-5894 ************************************************************************************************************* New 4-H Agent & Program Assistant Training, Section II (FY17)

Target: County Faculty, Support Staff Content: 4-H Clubs are the foundation of the 4-H Youth Development program. New agents and program assistants with a 4-H assignment will receive interactive, hands-on training in club management, screening, recruiting, and sustaining volunteers. The three educational initiative areas that provide the "fun" in 4-H will be explored, as well. Competency Category(s): Subject Matter Expertise- 4-H Youth Development

Format: Classroom Date(s): March 28, 2017 (Enrollment closes 3/21/17) Time: 9:00am -4:30pm Location: C.A. Vines 4-H Center, Ferndale, AR Capacity: 25 Contact(s): Noah Washburn, [email protected], (501) 671- 2064; Angie Freel, [email protected], (501) 671- 2096 ************************************************************************************************************* TechXcite Engineering Curriculum Training (FY17)

Target: County Faculty & Program Assistants Content: TechXcite is an engineering curriculum that is being introduced to county 4-H programs. Training must be conducted to teach agents and 4-H program assistants to deliver the curriculum. Competency Category(s): Subject Matter Expertise-4HYD Format: Classroom Date(s): April 13-14, 2017 Time: April 13 - 10:00am - 4:30pm; April 14 - 8:30am - 2:00pm

Location: AR 4-H Center Capacity: 30 Contact(s): Rick Fields, [email protected], (501)671-2066 *************************************************************************************************************


Subcategory:

Family and Consumer Sciences

Family and Consumer Sciences Competency Definition- An employee with competencies in the Family and Consumer Sciences (FCS) Subject Matter Expertise category has knowledge and skills to be viewed as an expert in the performance of a given task or subject matter area related to FCS. As needed, the employee has the ability to identify, acquire and utilize research-based information or other experts in the development and delivery of educational programs and activities that address the needs of clientele and stakeholders.

Family and Consumer Sciences competency areas are:

• Health and Aging • Marriage, Parenting, and Family Life • Nutrition and Food Safety • Family and Consumer Economics • Leadership

EFNEP ************************************************************************************************************* EFNEP Annual Statewide Meeting (FY17)

Target: County Faculty, Program Assistants Content: The annual statewide meeting will provide EFNEP Program Assistants and FCS Agents with EFNEP responsibility content area education focusing on nutrition science, food resource management, food safety, and physical activity. The sessions will include both presentations and hands-on activities. The training also provides

programmatic updates necessary to meet federal and state specifications for EFNEP. In addition EFNEP awards will be distributed. Competency Category(s): Subject Matter Expertise- FCS Format: Classroom Date(s): August 18, 2016 (Enrollment closes 8/11/16) Time: 10:00am- 3:00pm Location: Little Rock State Office Capacity: 60 Contact(s): Teresa Henson, [email protected], (501) 671- 2043; Dr. Serena Fuller [email protected], (501) 671- 2315; Keith Cleek, [email protected], (870) 338- 8027 *************************************************************************************************************


Family Life ************************************************************************************************************* Managing Stress (FY17)

Target: County Faculty Content: This course is designed specifically for county agents. You will: experience the program as an online participant, be introduced to the various tools that are available to you for teaching the program (i.e. Managing stress publication, lesson guides, presentation slides, story bank, and evaluation

instrument), be provided with ideas on how to use Managing Stress in your county, and be able to test your knowledge of what you learned and print your own certificate of completion. Competency Category(s): Subject Matter Expertise- FCS Format: Online Date(s): July 1, 2016- June 30, 2017 (Enrollment closes 6/30/17) Location: Learn.uaex.edu Contact(s): Ashley Henderson, [email protected], (501) 671- 2214; Rebecca Simon, [email protected], (501) 671-2364 ************************************************************************************************************* Best Care In-Service (FY17)

Target: County Faculty Content: The Best Care in-service provides 10 hours of training in the program areas of Child Development, Resource Management, Nutrition, and Health. Competency Category(s): Subject Matter Expertise- FCS

Format: Classroom Date(s): 11/16/16- 11/17/16 (enrollment closes 11/9/2016) Time: 16th 12:00pm - 4:00pm; 17th 9:00am- 3:00pm Location: Little Rock State Office Contact(s): Rebecca Simon, [email protected], (501) 671- 2364; Brittney Schrick; [email protected], (501) 671-2202 *************************************************************************************************************

Food Preservation Arkansas Preserving the Bounty (FY17)

Target: County Faculty, Program Assistants, New and Experienced FCS Agents Content: An introduction to the science of food preservation Competency Category(s): Do you want to answer client questions, teach food preservation classes, and conduct fair judging schools with confidence? Arkansas Food Preservation: Preserving the Bounty is the first step to help you accomplish these goals. The course covers the basics of and science behind food preservation with a focus on canning. The on-line course also features an interactive forum as

well as handouts and presentations to use for conducting your own food preservation and judging classes. Format: Online Date(s): July 1, 2016-June 30, 2017 Location: Learn Contact(s): Serena Fuller, [email protected], 501-671-2315 *************************************************************************************************************


************************************************************************************************************* Arkansas Food Preservation: Introduction to Canning (FY17)

Target: County Faculty, Program Assistants, New and Experienced FCS Agents Content: An introduction to the science of food preservation Competency Category(s): Do you want to answer client questions, teach food preservation classes, and conduct fair judging schools with confidence? Arkansas Food Preservation: Preserving the Bounty is the first step to help you accomplish these goals. The course covers the basics of and science behind food preservation with a focus on canning. The on-line course also features an interactive forum as well as handouts and presentations to use for conducting your own food

preservation and judging classes. Format: Online Date(s): January 6, 2017-June 30, 2017 Location: Learn Contact(s): Serena Fuller, [email protected], 501-671-2315 ************************************************************************************************************* Health, Nutrition and Finance Building Financial Stability (FY17)

Target: Extension Employees Content: Basic financial management skills are critical for both business and personal success. Learn ways to improve financial management. Money management tips can help families increase financial stability and create a more stable home life. Topics covered include: Spending Plan Success, Curb the Urge to Splurge; Increase Credit Scores; Manage Debt Wisely.

Competency Category(s): Personal Finance Format: Online Date(s): July 1, 2016 - June 30, 2017 Contact(s): Laura Hendrix, (501)671-2170 ************************************************************************************************************* Family and Consumer Sciences Statewide Professional Development Conference (FY17)

Target: County Agents, State Faculty Content: This bi-annual statewide conference will provide updates on FCS programming in all subject-matter areas, opportunities for Extension educators to interact with and learn from colleagues, and share strategies and "best practices" for enhancing and expanding FCS programming at the county level.

Competency Category(s): Subject Matter Expertise - FCS Format: Classroom Date(s): April 25-27, 2017 (Enrollment closes 4/11/17) Time: April 25- 9:00am - 5:00pm; April 26 - 8:00am - 5:00pm; April 27 - 8:00am - 2:30pm Location: C.A. Vines 4-H Center, Ferndale, AR Capacity: 100 Contact(s): Lisa Washburn, [email protected], (501) 671-2099 *************************************************************************************************************


************************************************************************************************************* CPR AED First Aid Section I (FY17)

Target: Little Rock State Office Employees and Employees in Surrounding Counties Content:This course will teach basic life saver skills to include CPR (including the latest standards for infants, Children, and Adults), the use of an AED, and choking. Medical emergencies including diabetic, seizures, heart attacks, and strokes will be covered. Trauma emergencies including burns, shock, external and internal bleeding will be discussed including blood borne pathogens. Competency Category(s): Subject Matter Expertise/Family and Consumer

Sciences/Health, Nutrition and Finance Format: Classroom Date(s): August 29, 2016 Time: 8:30am-12:30pm Location: Little Rock State Office Capacity: 24 Contact(s): Scott Rutstein, [email protected], (501) 671-2275 ************************************************************************************************************* CPR AED First Aid Section II (FY17)

Target: Little Rock State Office Employees and Employees in Surrounding Counties Content:This course will teach basic life saver skills to include CPR (including the latest standards for infants, Children, and Adults), the use of an AED, and choking. Medical emergencies including diabetic, seizures, heart attacks, and strokes will be covered. Trauma emergencies including burns, shock, external and internal bleeding will be discussed including blood borne pathogens. Competency Category(s): Subject Matter Expertise/Family and Consumer

Sciences/Health, Nutrition and Finance Format: Classroom Date(s): August 30, 2016 Time: 8:30am-12:30pm Location: Little Rock State Office Capacity: 24 Contact(s): Scott Rutstein, [email protected], (501) 671-2275 *************************************************************************************************************

SNAP-Ed ************************************************************************************************************* Writing FY16 SNAP-Ed Impact Reports, Section I (FY17)

Target: County Staff Content: Participants will learn how to write effective Impact Reports for the FY16 SNAP-Ed program year. Competency Category(s): Subject Matter Expertise- FCS Format: Webinar Date(s): August 23, 2016 (Enrollment closes 8/22/16)

Time: 10am- 11am Location: Zoom Contact(s): Amy McClelland, [email protected], (501) 671- 2333 *************************************************************************************************************


************************************************************************************************************* Writing FY16 SNAP-Ed Impact Reports, Section II (FY17)

Target: County Staff Content: Participants will learn how to write effective Impact Reports for the FY16 SNAP-Ed program year. Competency Category(s): Subject Matter Expertise- FCS Format: Webinar Date(s): August 25, 2016 (Enrollment closes 8/24/16)

Time: 10am- 11am Location: Zoom Contact(s): Amy McClelland, [email protected], (501) 671- 2333 ************************************************************************************************************* AIMS Reporting SNAP-Ed FY17, Section I (FY17)

Target: County Agents, Staff Chairs Content: County FCS Agents will learn how to report FY17 SNAP-Ed events in AIMS. Competency Category(s): Subject Matter Expertise- Family & Consumer Sciences- SNAP-Ed Format: Zoom Meeting Date(s): October 19, 2016 (Enrollment Closes October 18, 2016) Time: 10:00am - 11:00am

Location: Zoom Capacity: 50 Contact(s): Amy McClelland, [email protected], (501) 671-2333, Jon Brown, [email protected], (501) 671-2340 ************************************************************************************************************* AIMS Reporting SNAP-Ed FY17, Section II (FY17) Target: County Agents, Staff Chairs

Content: County FCS Agents will learn how to report FY17 SNAP-Ed events in AIMS. Competency Category(s): Subject Matter Expertise- Family & Consumer Sciences- SNAP-Ed Format: Zoom Meeting Date(s): October 21, 2016 (Enrollment Closes October 20, 2016) Time: 10:00am - 11:00am Location: Zoom Capacity: 50

Contact(s): Amy McClelland, [email protected], (501) 671-2333, Jon Brown, [email protected], (501) 671-2340 *************************************************************************************************************




************************************************************************************************************* SNAP-Ed In-Service (FY17)

Target: County Faculty Content: FCS Agents will learn how to plan and conduct successful FY17 SNAP-Ed Programs. Competency Category(s): Subject Matter Expertise- FCS Format: Classroom Date(s): November 15-16, 2016 (Enrollment closes 11/8/16)

Time: 15th- 10:00am- 4pm; 16th- 8:30am- 11:30am Location: Little Rock State Office Capacity: 85 Contact(s): Amy McClelland, [email protected], (501) 671- 2333 ************************************************************************************************************* Preparing for FY18 SNAP-Ed Plan, Section I (FY17)

Target: County Staff Content: County FCS Agents will learn how to prepare FY18 SNAP-Ed plans. Competency Category(s): Subject Matter Expertise- FCS Format: Webinar Date(s): January 25, 2017 (Enrollment closes 1/24/17) Time: 10am- 11am

Location: Zoom Contact(s): Amy McClelland, [email protected], (501) 671- 2333 ************************************************************************************************************* Preparing for FY18 SNAP-Ed Plan, Section II (FY17)

Target: County Staff Content: County FCS Agents will learn how to prepare FY18 SNAP-Ed plans. Competency Category(s): Subject Matter Expertise- FCS Format: Webinar Date(s): January 27, 2017 (Enrollment closes 1/26/17) Time: 10am- 11am

Location: Zoom Contact(s): Amy McClelland, [email protected], (501) 671- 2333 ************************************************************************************************************* Developing FY18 SNAP-Ed Plan, Section I (FY17)

Target: County Agents Content: County FCS Agents will learn how to develop FY18 SNAP-Ed plans. Competency Category(s): Subject Matter Expertise- FCS Format: Webinar Date(s): March 8, 2017 (Enrollment closes 3/7/17) Time: 10am- 11am

Location: Zoom Contact(s): Amy McClelland, [email protected], (501) 671- 2333 *************************************************************************************************************


************************************************************************************************************* Developing FY18 SNAP-Ed Plan, Section II (FY17)

Target: County Agents Content: County FCS Agents will learn how to develop FY18 SNAP-Ed plans. Competency Category(s): Subject Matter Expertise- FCS Format: Webinar Date(s): March 10, 2017 (Enrollment closes 3/9/17)

Time: 10am- 11am Location: Zoom Contact(s): Amy McClelland, [email protected], (501) 671- 2333 *************************************************************************************************************


Subcategory:

Community & Economic Development

Community and Economic Development Competency Definition-

An employee with competencies in the Community and Economic Development (CED) Subject Matter Expertise category has knowledge and skills to be viewed as an expert in the performance of a given task or subject matter area related to CED. As needed, the employee has the ability to identify, acquire and utilize research-based information or other experts in the development and delivery of educational programs and activities that address the needs of clientele and stakeholders.

Community and Economic Development competency areas are:

• Business • Leadership • Communities • Public Policy

************************************************************************************************************* Introduction to County Government in Arkansas Part I (FY17)

Target: County Agents Content: This purpose of this course is to create a working knowledge of the responsibilities and budgeting process of county governments in Arkansas and become proficient in accessing and interpreting UA-Cooperative Extension Service county government resources. . Competency Category(s): Subject Matter Expertise- CED

Format: Online Date(s): July 1, 2016 – June 30, 2017 Location: learn.uaex.edu Contact(s): Wayne Miller, [email protected], (501) 671-2085 *************************************************************************************************************


************************************************************************************************************* Introduction to County Government in Arkansas Part II (FY17)

Target: County Agents Content: This online course will help county agents understand the fiscal environment of county government, critical issues facing Arkansas counties, and potential solutions to upcoming challenges. Participants will also learn how to to use the county finance resources available through Community & Economic Development and identify potential program areas for sharing this information. .

Competency Category(s): Subject Matter Expertise- CED Format: Online Date(s): July 1, 2016 – June 30, 2017 Location: learn.uaex.edu Contact(s): Wayne Miller, [email protected], (501) 671-2085 ************************************************************************************************************* Value Chain Coordination: An Overview of Emerging Strategies for Moving Local Foods (FY17)

Target: County Agents, Staff Chairs, Program Assistants, Program Associates/Techs, State Faculty Content: There is growing interest in local food systems from both the supply and demand sides. However, little work to date in Arkansas has been done to create systems for supporting local food aggregation and distribution. Participants will learn about emerging local food system strategies for harvesting, aggregating, processing, and distributing locally sourced foods. Topics to be covered include

feasibility assessment, equipment, infrastructure, and case studies of farm, business and nonprofit efforts to create local value chains. The workshop will cover food hub development and other types of approaches to aggregation and distribution. Participants will have a basic understanding of the types of strategies being put in place in Arkansas and other parts of the U.S. to support the growing local foods movement. Competency Category(s): Community and Economic Development Format: Classroom Date(s): RESCHEDULING - TBA Time: 9:30am - 3:30pm Location: Little Rock State Office Capacity: 25 Contact(s): Amanda Philyaw-Perez, [email protected], (501) 671-2228 *************************************************************************************************************


************************************************************************************************************* Small Farm or Food Business Annual Cash Flow Budgeting (FY17)

Target: County Agents, Program Assistants, Program Associates/Techs, State Faculty Content: Beginning farmers, small scale producers, hobby farmers and new food business owners may need assistance or tools for managing finances. When seasons are busy, it may be hard to keep records and make good budget decisions, but this can be easily managed with a few tools and planning. Participants will learn about cash flow budget planning for small scale or

beginning farm or food businesses. This is a train-the-trainer course designed to provide education and tools that agents can share with Extension clientele. Participants will have access to template spreadsheets for farm or food business costs and family living costs budgets. This is an introductory workshop that will cover the basics of annual business and home budget planning. Competency Category(s): Community and Economic Development - Business Format: Webinar Date(s): November 29, 2016 Time: 9:00am - 11:30am Location: Zoom Capacity: 20 Contact(s): Amanda Philyaw Perez, [email protected], (501) 671-2228 ************************************************************************************************************* Local Economic Development Opportunities (FY17)

Target: County Faculty Content: This course will highlight ways Extension can help create jobs in Arkansas. Participants will learn about how our Arkansas Procurement Assistance Center (APAC) can help businesses take advantage of opportunities to sell goods and services to local, state and federal government. Other topics include determining what type of business

development is the best fit for your community based on local resources, strategies and tools for downtown revitalization, and ways to build a local foods program. Competency Category(s): Subject Matter Expertise- CED Format: Field Date(s): February 7, 2017 (Enrollment Closes 1/31/17) Time: 9:30am - 4pm Location: Little Rock State Office Capacity: 20 Contact(s): Mark Peterson, [email protected], (501) 671-2253; Bobby Hall, [email protected], (501) 671-2284, Kim Magee, [email protected], (501) 671-2081; Wayne Miller, [email protected], (501) 671-2085; Ray Blevins, [email protected], (501) 671-2361; Amanda Philyaw-Perez, [email protected], (501) 671-2228 *************************************************************************************************************


************************************************************************************************************* Extension Programs to Support Local Government (FY17)

Target: County Faculty Content: This workshop will provide participants with information and tools to enhance their work with county government officials, community leaders and citizens on public finance and public policy issues. The focus will be on developing collaborative programs of mutual benefit to local governments and CES. Topics covered will include county government structure and responsibilities, financing local public services, local ballot issues education

programs and citizen education. Competency Category(s): Organizational Knowledge, Professionalism, Program Development Format: Classroom Date(s): February 8, 2017 (Enrollment closes 2/1/17) Time: 9:30am - 4pm Capacity: 25 Location: Little Rock State Office Contact(s): Wayne Miller, (501) 671- 2085, [email protected] ************************************************************************************************************* Ballot Issue Training ************************************************************************************************************* 2016 Arkansas Ballot Issue Education Program Training, Section I (FY17)

Target: County Agents, County Staff Chairs, Supervisors Content: It's an election year, which means thousands of Arkansans will be seeking information about the 2016 statewide ballot issues. This one-hour Zoom session will provide a brief recap of the ballot issues and focus more on the program materials and how agents can use them. Competency Category(s): Subject Matter Expertise- CED Format: Webinar

Date(s): August 16, 2016 (Enrollment closes 8/15/16) Time: 9:00am- 10:00am Location: Zoom Capacity: 25 Contact(s): Kristin Higgins, [email protected], (501) 671- 2160 *************************************************************************************************************




************************************************************************************************************* 2016 Arkansas Ballot Issue Education Program Training, Section II (FY17)


Date(s): August 24, 2016 (Enrollment closes 8/23/16) Time: 1:30pm – 2:30pm Location: Zoom Capacity: 25 Contact(s): Kristin Higgins, [email protected], (501) 671- 2160 ************************************************************************************************************* 2016 Arkansas Ballot Issue Education Program Training, Section III (FY17)


Date(s): August 29, 2016 (Enrollment closes 8/28/16) Time: 3:30pm – 4:30pm Location: Zoom Capacity: 25 Contact(s): Kristin Higgins, [email protected], (501) 671- 2160 *************************************************************************************************************




Competency Category: Organizational Knowledge

Organizational Knowledge Competency Definition- Accomplishes the mission of Extension through development and management of resources, providing information to stakeholders about the value of investments in Extension programs, as well as the ability to build relationships. Values diversity and an inclusive program and workplace.

************************************************************************************************************* Southern Extension History (FY17)

Target: State Faculty, County Faculty, Supervisors, Support Staff, Program Associates/Techs, Program Assistants Content: Learn about the history of Extension in the South. Retired professor Randol Waters of the University of Tennessee is your host. This course has five modules, each featuring a narrated video, handouts, and questions to check your knowledge. A cumulative Course Exam is also

included. Competency Category(s): Organizational Knowledge Format: Online Date(s): July 1, 2016- June 30, 2017 (Enrollment closes 6/27/17) Location: Learn.uaex.edu Contact(s): Rich Poling, [email protected], (501) 671-2084; Julie Robinson, [email protected], (501) 671- 2082 ************************************************************************************************************* Extension 101 (FY17)

Target: New County Agents Content: This introductory course for new county agents provides a basic orientation to Extension technical systems, the organization culture, and communication and time management tips. The goal of the course is to assist new agents with time entry, accountability, and completion of basic onboarding steps.

Competency Category(s): Organizational Knowledge Format: Online Date(s): July 1, 201- June 30, 2017 (Enrollment closes 6/27/17) Location: Learn.uaex.edu Contact(s): Julie Robinson, [email protected], (501) 671- 2082 *************************************************************************************************************



************************************************************************************************************* Staff Chair and Mentor Onboarding Training (FY17)

Target: Supervisors/ Mentors of newly hired County Agents Content: The goal of the Onboarding and Mentoring Program in Extension is to provide a professional, educational and personal support system for new agents. This course will provide key training and resources to ensure that staff chairs and mentors understand and have support for their roles in effectively onboarding and retaining new agents. Upon completion of this training, staff chairs and mentors will have the knowledge and tools to

increase the organization's probability of retaining new agents. Competency Category(s): Organizational Knowledge Format: Online Date(s): July 1, 2016- June 30, 2017 (Enrollment closes 6/24/17) Location: Learn.uaex.edu Contact(s): Julie Robinson, [email protected], (501) 671- 2082 ************************************************************************************************************* New Agent Onboarding and Mentoring (FY17)

Target: Newly Hired County Agents Content: The goal of the mentoring program in Extension is to provide a professional, educational, and personal support system for new county agents. This course will provide an overview of the new agent onboarding and mentoring program and will build the agent's knowledge, skills, and abilities to become an integral part of Extension. Agents completing this

course will understand Extension's culture and expectations and be able to identify key resources for professional development and program support. Format: Online Date(s): July 1, 2016- June 30, 2017 (Enrollment closes 6/29/17) Location: Learn.uaex.edu Contact(s): Rich Poling, [email protected], (501) 671- 2084 ************************************************************************************************************* A-21 Effort Certification at UACES (FY17)

Target: Employees funded by federal grants Content: Principal Investigators (PI) and employees that receive a portion of their salary paid from federal grant are required to complete this course in order to utilize the new on-line effort reporting system. Classified & Non-classified staff will self-certify and PIs will certify on behalf of any temporary employees paid from their federal grants. Additionally, PIs will perform a Post-

Review of effort reports certified by employees paid from their federal grants. Competency Category(s): Organizational Knowledge Format: Online Date(s): July 1, 2016 - June 30, 2017 Contact(s): Beverly Christenberry, [email protected], (501) 671-2089; Sandra Williams, [email protected], (501) 671-2273; Sheryl Baker, [email protected], (501) 671-2196 *************************************************************************************************************


************************************************************************************************************* AIMS Help Webinar (FY17)

Target: County Agents, Staff Chairs, Program Assistants, Associates and Techs, State Faculty Content: The course will expand upon the basic reporting skills within AIMS. Topics will assist in more efficient reporting and utilization of AIMS data. Topics will include: End of the year reports, employee supervision, collecting and

reporting indicator data, etc. Competency Category(s): Organizational Knowledge Format: Webinar Date(s): July 1, 2016 - June 30, 2017 (Monthly) Time: TBA Location: Zoom Capacity: 30 Contact(s): Diane Mashburn, [email protected], (501) 671-2351 ************************************************************************************************************* Mentables (FY17)

Target: All first year County Extension Agents Content: Mentable sessions are held on the third Monday of every month at 10:30 - 11:30 A.M via Zoom video conference. In this course you will be able to view recorded Mentables sessions and access additional resources. Competency Category(s): Organizational Knowledge

Format: Online Date(s): July 1, 2016- June 30, 2017 (To enroll in this course please contact the course instructor) Location: Learn.uaex.edu Contact(s): Diane Mashburn, (501) 671-2351; [email protected] ************************************************************************************************************* Promotion Document Planning for County Agents (FY17)

Target: County Extension agents Content: This class is for county Extension agents who are preparing documents for promotion. Participants will learn Extension promotion policies and procedures, what forms to use and recommendations on how to complete the promotion documents properly. Guidance and helpful hints will be

provided to participants from individuals who have successfully gone through the promotion process and individuals who have previously served on promotion committees. Competency Category(s): Organizational Knowledge Format: Zoom Session Date(s): August 9, 2016 Time: 10:00am- 12:00pm Location: Zoom Capacity: 100 Contact(s): Lisa Washburn, [email protected], (501) 671-2099 *************************************************************************************************************



************************************************************************************************************* Active Shooter Preparedness and Response, Section I (FY17) Target: Little Rock State Office Employees Content: This training, conducted by the Pulaski County Sheriff’s Office introduces nationally-recognized techniques for responding to active shooter events. The Avoid, Deny, Defend model will be taught and steps to help prepare for such an event will be discussed. Competency Category(s): Organizational Knowledge Format: Classroom Date(s): August 9, 2016 (Enrollment closes 8/8/16) Time: 9:00am- 10:00am Location: LRSO Auditorium Capacity: 120 Contact(s): Kyleen Prewett, [email protected], (501) 671-2014 ************************************************************************************************************* Active Shooter Preparedness and Response, Section II (FY17) Target: Little Rock State Office Employees Content: This training, conducted by the Pulaski County Sheriff’s Office introduces nationally-recognized techniques for responding to active shooter events. The Avoid, Deny, Defend model will be taught and steps to help prepare for such an event will be discussed. Competency Category(s): Organizational Knowledge Format: Classroom Date(s): August 16, 2016 (Enrollment closes 8/8/16) Time: 9:00am- 10:00am Location: LRSO Auditorium Capacity: 120 Contact(s): Kyleen Prewett, [email protected], (501) 671-2014 ************************************************************************************************************* HR 101 for Classified Support Staff, Section I (FY17)

Target: Support Staff Content: This training is intended to help classified employees understand more clearly those HR areas that impact their daily work and employment. Four main subjects will be explored in this all day training: • Employment Processing & Time Keeping • Updated Extension Policies and Procedures • The Eleven Types of Employee Leave • Workplace Problem-Solving

Scenarios. Competency Category(s): Organizational Knowledge Format: Classroom Date(s): September 6, 2016 (Enrollment closes 8/30/16) CANCELLED Time: 9am- 3:30pm Location: LRSO Capacity: 20 Contact(s): Donna Rothberg, 501-671-2219, [email protected]; Barbara Batiste, [email protected], (501) 671-2015; Del Johnson, [email protected], (501) 671-2219; Jill Williams, [email protected], (501) 671-2219 *************************************************************************************************************

CANCELLED




************************************************************************************************************* HR 101 for Employees in Non-Classified Positions, Section I (FY17)

Target: State Faculty, County Faculty, Supervisors, Program Associates/Technicians Content: This training is intended to give non-classified employees a broad HR education in areas critical to understanding their own employment and to managing employees who may report to them. Five subject areas will be emphasized in this all day training: • Employment, EEO and Diversity • Managing Performance • Problem-Solving Scenarios • Eleven Types of

Employee Leave • Division and Extension Policies Competency Category(s): Organizational Knowledge Format: Classroom Date(s): September 8, 2016 (Enrollment closes 9/1/16) CANCELLED Time: 9am- 3:30pm Location: LRSO - Classroom 1 Capacity: 20 Contact(s): Donna Rothberg, 501-671-2219, [email protected]; Barbara Batiste, [email protected], (501) 671-2015; Del Johnson, [email protected], (501) 671-2219; Jill Williams, [email protected], (501) 671-2219 ************************************************************************************************************* Check In and Tune Up for New Hires, Section I (FY17)

Target: New employees hired in permanent positions since the previous Check In & Tune Up workshop Content: This is a required, one-day workshop for new employees. Topics covered include the Big Picture of Extension and tips and advice on how to be successful in their new jobs. Competency Category(s): Organizational Knowledge

Format: Classroom Date(s): November 9, 2016 (Enrollment closes 11/3/16) Time: 9:00am- 4:00pm Location: Little Rock State Office Capacity: 50 Contact(s): Rich Poling, [email protected], (501) 671- 2084 *************************************************************************************************************

HR 101 for Classified Support Staff, Section II (FY17) Target: Support Staff Content: This training is intended to help classified employees understand more clearly those HR areas that impact their daily work and employment. Four main subjects will be explored in this all day training: • Employment Processing & Time Keeping • Updated Extension Policies and Procedures • The Eleven Types of Employee Leave • Workplace Problem-Solving

Scenarios. Competency Category(s): Organizational Knowledge Format: Classroom Date(s): March 8, 2017 (Enrollment closes 3/1/17) Time: 9am- 3:30pm Location: LRSO - Classroom 1 Capacity: 20 Contact(s): Donna Rothberg, 501-671-2219, [email protected]; Barbara Batiste, [email protected], (501) 671-2015; Del Johnson, [email protected], (501) 671-2219; Jill Williams, [email protected], (501) 671-2219 *************************************************************************************************************

CANCELLED


************************************************************************************************************* HR 101 for Employees in Non-Classified Positions, Section II (FY17)

Target: State Faculty, County Faculty, Supervisors, Program Associates/Technicians Content: This training is intended to give non-classified employees a broad HR education in areas critical to understanding their own employment and to managing employees who may report to them. Five subject areas will be emphasized in this all day training: • Employment, EEO and Diversity •

Managing Performance • Problem-Solving Scenarios • Eleven Types of Employee Leave • Division and Extension Policies Competency Category(s): Organizational Knowledge Format: Classroom Date(s): March 9, 2017 (Enrollment closes 3/2/17) Time: 9am- 3:30pm Location: LRSO - Classroom 1 Capacity: 20 Contact(s): Donna Rothberg, 501-671-2219, [email protected]; Barbara Batiste, [email protected], (501) 671-2015; Del Johnson, [email protected], (501) 671-2219; Jill Williams, [email protected], (501) 671-2219 *************************************************************************************************************

Check In and Tune Up for New Hires, Section II (FY17) Target: New employees hired in permanent positions since the previous Check In & Tune Up workshop Content: This is a required, one-day workshop for new employees. Topics covered include the Big Picture of Extension and tips and advice on how to be successful in their new jobs. Competency Category(s): Organizational Knowledge

Format: Classroom Date(s): April 11, 2017 (Enrollment closes 4/5/17) Time: 9:00am- 4:00pm Location: Little Rock State Office Capacity: 50 Contact(s): Rich Poling, [email protected], (501) 671- 2084 *************************************************************************************************************


Subcategory: Management of Resources

************************************************************************************************************* Dollars and Sense, Section I (FY17)

Target: County Staff Chairs Content: This course is designed to familiarize new county staff chairs (or existing staff chairs who may want a refresher course) with the operating procedures of Financial Services. Various topics, including available funding, E-print, budgets, County Depository Accounts, travel regulations, p-cards, purchasing guidelines, approvals, and fixed assets will be explained

by the managers of the Financial Services Department. Competency Category(s): Organizational Knowledge Format: Classroom Date(s): October 5, 2016 (Enrollment closes 9/26/16) Time: 9am- 3:30pm Location: Little Rock State Office Capacity: 20 Contact(s): Jackie Yarbrough, 501-671-2031, [email protected] ************************************************************************************************************* County Quicken Training, Section I (FY17)

Target: County Staff Chairs, Support Staff Content: This course is designed to provide a hands-on training opportunity for the staff chair and Quicken support person. The course will cover the county depository accounts, the financial management roles of the staff chair and support person, monthly Quicken reporting and

reconciliation, and step-by-step instructions for using the Quicken software for County financial transactions. Competency Category(s): Organizational Knowledge Format: Classroom Date(s): October 19, 2016 (Enrollment closes 10/10/16) Time: 9am- 3:30pm Location: C.A. Vines 4-H Center, Ferndale, AR Capacity: 30 (Staff Chair and Admin should enroll and attend together) Contact(s): Jackie Yarbrough, 501-671-2031, [email protected]; Janice Lewis, [email protected], (501) 671-2050; Sam Austin, [email protected], (501) 671-2061 *************************************************************************************************************



************************************************************************************************************* Navigating Financial Guidelines for 4-H, Master Gardener Groups & County Civil Rights Compliance Strategies, Section I (FY17)

Target: County Agents, Support Staff, Program Assistants Content: NEW agents, 4-H Program Assistants & County Administrative Assistants III will work with financial matters with 4-H leaders & Master Gardeners. There are numerous policies & guidelines that must be followed. This training will assist in navigating the guidelines you must follow in financial transactions with these groups.

Competency Category(s): Organizational Knowledge Format: Classroom Date(s): November 10, 2016 (Enrollment closes 11/3/16) Time: 9:00am - 4:00pm Location: LRSO Contact(s): Martha Ray Sartor, (501) 671-2032, [email protected] ************************************************************************************************************* Navigating Financial Guidelines for 4-H, Master Gardener Groups & County Civil Rights Compliance Strategies, Section II (FY17)

Target: County Agents, Support Staff, Program Assistants Content: NEW agents, 4-H Program Assistants & County Administrative Assistants III will work with financial matters with 4-H leaders & Master Gardeners. There are numerous policies & guidelines that must be followed. This training will assist in navigating the guidelines you must follow in

financial transactions with these groups. Competency Category(s): Organizational Knowledge Format: Classroom Date(s): April 12, 2017 (Enrollment closes 4/5/17) Time: 9:00am - 4:00pm Location: LRSO Contact(s): Martha Ray Sartor, (501) 671-2032, [email protected] ************************************************************************************************************* Dollars and Sense, Section II (FY17)

Target: County Staff Chairs Content: This course is designed to familiarize new county staff chairs (or existing staff chairs who may want a refresher course) with the operating procedures of Financial Services. Various topics, including available funding, E-print, budgets, County Depository Accounts, travel regulations, p-cards, purchasing guidelines, approvals, and fixed assets will be explained

by the managers of the Financial Services Department. Competency Category(s): Organizational Knowledge Format: Classroom Date(s): April 19, 2017 (Enrollment closes 3/25/17) Time: 9am- 3:30pm Location: Little Rock State Office Capacity: 20 Contact(s): Jackie Yarbrough, 501-671-2031, [email protected] *************************************************************************************************************





************************************************************************************************************* County Quicken Training, Section II (FY17)

Target: County Staff Chairs, Support Staff Content: This course is designed to provide a hands-on training opportunity for the staff chair and Quicken support person. The course will cover the county depository accounts, the financial management roles of the staff chair and support person, monthly Quicken reporting and reconciliation, and step-by-step instructions for using the Quicken software

for County financial transactions. Competency Category(s): Organizational Knowledge Format: Classroom Date(s): May 3, 2017 (Enrollment closes 4/3/17) Time: 9am- 3:30pm Location: C.A. Vines 4-H Center, Ferndale, AR Capacity: 30 (Staff Chair and Admin should enroll and attend together) Contact(s): Jackie Yarbrough, 501-671-2031, [email protected]; Janice Lewis, [email protected], (501) 671-2050; Sam Austin, [email protected], (501) 671-2061 *************************************************************************************************************

Competency Category:

Program Development

Program Development Competency Definition- Demonstrates the ability to recognize, understand, and facilitate educational opportunities and coordinate resources that best respond to the needs of individuals and communities. ************************************************************************************************************* Program Development with Logic Models (FY17)

Target: Any Extension employee planning or conducting educational programs Content: This online course covers the development and use of program logic models in the Extension educational program development process. Students will learn the components of program logic models and how to utilize logic models to improve program development, implementation and

evaluation. This course utilizes the "Enhancing Programs through Logic Models" online course developed by the University of Wisconsin Extension. Competency Category(s): Program Development Format: Online Date(s): July 1, 2015- June 30, 2016 (Enrollment closes 6/27/16) Location: Learn.uaex.edu Contact(s): Rich Poling, [email protected], (501) 671- 2084 *************************************************************************************************************


************************************************************************************************************* Filling Your Extension Toolbox (FY17)

Target: Any Extension employee planning and conducting educational programs Content: This in-service workshop will cover basic-level competencies of Extension educators for the following topics: 1) Program Planning, Implementation and Evaluation (Logic Models) 2) Teaching Methods 3) Presentation Skills 4) Time Management 5) Working with Advisory Groups and 6) Professional Image.

Competency Category(s): Program Development Format: Blended (Online/ Classroom) Date(s): Online- July 1, 2016- February 1, 2017; Classroom- January 31 - February 3, 2017 (Enrollment closes 1/25/17) Time: Classroom- Jan. 31 - 9:00am - 4:30pm, Feb. 1 - 8:00am - 4:30pm, Feb. 2 - 8:00am - 4:30pm, Feb. 3 - 8:00am - 3:30pm Location: Online- Learn.uaex.edu, Classroom- C. A. Vines 4-H Center, Ferndale Capacity: 24 Contact(s): Rich Poling, [email protected], (501) 671-2084 *************************************************************************************************************

Competency Category: Communications

Communications Competency Definition- The ability to communicate effectively in interpersonal and group situations, whether through written, electronic or oral means.

************************************************************************************************************* Presentation Skills for Extension Educators (FY17)

Target: State Faculty, County Faculty, Program Associates/Techs, and Program Assistants Content: Learn about the seven keys of effective educational presentations and how to achieve them. This course addresses how to determine needs, design your presentation, use personal attributes to deliver your presentation with confidence, and evaluate your presentation.

Competency Category(s): Communications Format: Online Date(s): July 1 2016- June 30, 2017 (Enrollment closes 6/26/17) Location: Learn.uaex.edu Contact(s): Rich Poling, [email protected], (501) 671- 2084 *************************************************************************************************************


************************************************************************************************************* Communication College (FY17)

Target: County Agents, County Staff Chairs, Support Staff, Program Assistants, Associates/Techs, State Faculty Content: This two-day course covers a broad spectrum of communication channels, including writing, photography, design and social media. Instructors will offer tactics to help students express themselves verbally and visually with clarity and conciseness in print and digital media.

Competency Category(s): Communications Format: Classroom Date(s): August 30-31, 2016 (Enrollment closes 8/22/16) Time: August 30 - 9:30am- 4:15pm, August 31 - 8:30am - 3:00pm Location: C.A. Vines 4-H Center, Ferndale, AR Capacity: 15 Contact(s): Mary Hightower, [email protected], (501) 671- 2126; Chris Meux, [email protected], (501) 671- 2125; Julie Thompson, [email protected], (501) 671- 2106; Lindsey Sexton, [email protected] (501) 671-2398; Julie Robinson, [email protected], (501) 671-2082, Amy Cole, [email protected], (501) 671-2304; Kevin Lawson, [email protected], (501) 671-2071 *************************************************************************************************************

Competency Category: Technology

Technology Competency Definition- Demonstrates a sound understanding of and comfort with information technology tools, systems, and operations; has current technology skills for communicating, conducting business, creating, and delivering educational programming; actively seeks new ways of using technology to enhance Extension work. Effectively uses information technology tools needed for Extension work. Selects and applies appropriate technology to one’s work activity and audience. Learns new ways of using technology to improve quality or efficiency of work. Models technology adoption. Identifies and solves routine problems involving the use of technology. Mentors or teaches others ways to use technology to improve processes or programs.


Subcategory:

CES Technology & Information Systems ************************************************************************************************************* Banner Basics: Requisitions (FY17)

Target: Support Staff Content: Course Level: Basic. Introduction to our Purchasing process, and how to create basic requisitions in Banner. Competency Category(s): Technology Format: Online Date(s): July 1, 2015- June 30, 2016 (Enrollment closes 6/30/16) Location: Learn.uaex.edu

Contact(s): Jo Ann Fish, [email protected], (501) 671- 2296; Jackie Yarbrough, [email protected], (501) 671- 2045; Yolanda Harden, [email protected], (501) 671- 2054, Yvonne McCool,[email protected], (501)671-2206; JaNan Abernathy, [email protected], (501) 671-2057 ************************************************************************************************************* Tech Tuesdays (FY17)

Target: All Employees Content: Technology is ever changing for Extension personnel, and sometimes keeping up with those changes can be a full time job. Several of the support unit personnel have teamed up to offer this bi-weekly Tech Tuesday webinar series in a multi-unit collaborative effort. Topics will range from social media, webpages, software programs, educational technology tools, and other topics as they are identified. Webinars will be

hosted using Zoom, sessions will be 30-45 minutes in length. Competency Category(s): Technology Format: Webinar Date(s): TBA (every other Tuesday) Time: 11:00am - 12:00pm Location: Zoom Contact(s): Julie Robinson, [email protected], (501) 671- 2082; Amy Cole, [email protected], (501) 671-2304, Mary Poling, [email protected], (501) 671-2212 *************************************************************************************************************



Subcategory: Software Programs

Articulate ************************************************************************************************************* Introduction to Articulate (FY17)

Target: All Employees Content: A face-to-face class that provides an overview of the Articulate Storyline program for UA Division of Agriculture faculty and staff. This course utilizes instruction, print materials, videos and tutorials. Participants will learn how to navigate the Storyline program, build components within the program, and publish interactive lessons for online learning. Learners will begin to develop an interactive

lesson of their own throughout this training. Competency Category(s): Technology Format: Classroom Date(s): August 04, 2016 (Enrollment closes 7/28/16) Time: 9am- 3:30pm Location: LRSO, Little Rock, AR Capacity: 10 Contact(s): Julie Robinson, [email protected], (501) 671- 2082 *************************************************************************************************************

Excel ************************************************************************************************************* Excel I – The Basics, Section I (FY17)

Target: All Employees Content: Performance-based training. Training focuses on ability to perform specific objectives by the end of the class. The class emphasized the most productive techniques for learning to use Microsoft Excel and how to use Excel for routine office tasks. Prerequisites: Students should be familiar with a keyboard and the use of a mouse. No previous spreadsheet experience is required, but students should have some basic computer knowledge.

Competency Category(s): Technology Format: Webinar Date(s): August 23, 2016 (Enrollment closes 8/16/16) Time: 2:00pm – 4:00pm Location: Zoom Capacity: 12 Contact(s): Wilma Lewis, [email protected], (501) 671- 2301 *************************************************************************************************************


************************************************************************************************************* Excel II - Intermediate, Section I (FY17)

Target: All Employees Content: Performance-Based Training. Training focuses on ability to perform specific objectives by the end of the class. This class uses the knowledge and skills learned in Excel I to build additional in-depth skills. Students will learn to create reports and present data in a user friendly manner. Prerequisites: Excel I

Competency Category(s): Technology Format: Classroom Date(s): September 27, 2016 (Enrollment closes 9/20/16) Time: 9am- 3:30pm Location: Room 3, Educational Wing, Little Rock State Office Capacity: 12 Contact(s): Wilma Lewis, [email protected], (501) 671- 2301 ************************************************************************************************************* Excel III- Advanced, Section I (FY17)

Target: All Employees Content: Performance-Based Training. Training focuses on ability to perform specific objectives by the end of the class. This class uses knowledge and skills learned in Excel I and II to build additional in-depth skills. Students will learn how to address and handle user demands. How to break down complex problems and transform data into a usable/readable spreadsheet/report. Prerequisites: Excel 1 and 2

Competency Category(s): Technology Format: Classroom Date(s): October 25, 2016 (Enrollment closes 10/18/16) Time: 9am- 3:30pm Location: Room 3, Educational Wing, Little Rock State Office Capacity: 12 Contact(s): Wilma Lewis, [email protected], (501) 671- 2301 ************************************************************************************************************* Excel I – The Basics, Section II (FY17)

Target: All Employees Content: Performance-based training. Training focuses on ability to perform specific objectives by the end of the class. The class emphasized the most productive techniques for learning to use Microsoft Excel and how to use Excel for routine office tasks. Prerequisites: Students should be familiar with a keyboard and the use of a mouse. No previous spreadsheet experience is required, but students should have some basic computer knowledge.

Competency Category(s): Technology Format: Classroom Date(s): February 21, 2017 (Enrollment closes 2/14/17) Time: 9:00am - 3:30pm Location: Little Rock State Office Capacity: 12 Contact(s): Wilma Lewis, [email protected], (501) 671- 2301 *************************************************************************************************************


************************************************************************************************************* Excel II - Intermediate, Section II (FY17)

Target: All Employees Content: Performance-Based Training. Training focuses on ability to perform specific objectives by the end of the class. This class uses the knowledge and skills learned in Excel I to build additional in-depth skills. Students will learn to create reports and present data in a user friendly manner. Prerequisites: Excel I

Competency Category(s): Technology Format: Classroom Date(s): March 21, 2017 (Enrollment closes 3/14/17) Time: 9am- 3:30pm Location: Room 3, Educational Wing, Little Rock State Office Capacity: 12 Contact(s): Wilma Lewis, [email protected], (501) 671- 2301 ************************************************************************************************************* Excel III- Advanced, Section II (FY17)

Target: All Employees Content: Performance-Based Training. Training focuses on ability to perform specific objectives by the end of the class. This class uses knowledge and skills learned in Excel I and II to build additional in-depth skills. Students will learn how to address and handle user demands. How to break down complex problems and transform data into a usable/readable spreadsheet/report.

Prerequisites: Excel 1 and 2 Competency Category(s): Technology Format: Classroom Date(s): April 24, 2017 (Enrollment closes 4/17/17) Time: 9am- 3:30pm Location: Room 3, Educational Wing, Little Rock State Office Capacity: 12 Contact(s): Wilma Lewis, [email protected], (501) 671- 2301 ************************************************************************************************************* Moodle ************************************************************************************************************* Introduction to Moodle (FY17)

Target: All Employees Content: A face-to-face class that provides an overview of Moodle for UA Division of Agriculture faculty and staff. This course utilizes instruction, print materials, videos and tutorials. Participants will learn how to navigate, manage and create an online course

using a Moodle classroom. Learners will develop a course of their own throughout this training. Competency Category(s): Technology Format: Classroom Date(s): October 20, 2016 (Enrollment closes 10/13/16) Time: 9:00am-3:30pm Location: Little Rock, AR Capacity: 15 Contact(s): Julie Robinson, [email protected], (501) 671- 2082 *************************************************************************************************************


Word ************************************************************************************************************* Word I – The Basics (FY17)

Target: All Employees Content: Performance-Based training: Training focuses on ability to perform specific objectives by the end of the class. This class emphasizes the most productive techniques for learning to use Microsoft Word. Prerequisites: No prior experience with Word is required. However, participants are

expected to know the basic keyboard functions. Competency Category(s): Technology Format: Classroom Date(s): February 9, 2017 (Enrollment closes 2/2/17) Time: 9am- 3:30pm Location: Room 3, Educational Wing, Little Rock State Office Capacity: 12 Contact(s): Wilma Lewis, [email protected], (501) 671- 2301 ************************************************************************************************************* Word II – Intermediate (FY17)

Target: All Employees Content: Performance-Based training: Training focuses on ability to perform specific objectives by the end of the class. This class emphasizes the most productive techniques for learning to use Microsoft Word. Prerequisites: Word 1

Competency Category(s): Technology Format: Classroom Date(s): March 10, 2017 (Enrollment closes 3/3/17) Time: 9am- 3:30pm Location: Room 3, Educational Wing, Little Rock State Office Capacity: 12 Contact(s): Wilma Lewis, [email protected], (501) 671- 2301 ************************************************************************************************************* Office 365 ************************************************************************************************************* Office 365: SharePoint (FY17)

Target: All Employees Content: A step‐by‐step session of Office software in SharePoint. Competency Category(s): Technology/Software Programs Format: Webinar- Zoom Date(s): July 28, 2016 Time: 1:30pm - 2:30pm

Location: Zoom Capacity: 500 Contact(s): Sam Boyster, [email protected], (501) 671-2135; Mary Poling; [email protected]; (501) 671-2212 *************************************************************************************************************


Office 365: Planner (FY17) Target: All Employees Content: A step‐by‐step session of Office software in Planner Competency Category(s): Technology/Software Programs Format: Webinar- Zoom Date(s): September 1, 2016 Time: 1:30pm - 2:30pm

Location: Zoom Capacity: 500 Contact(s): Sam Boyster, [email protected], (501) 671-2135; Mary Poling; [email protected]; (501) 671-2212 ************************************************************************************************************* Office 365: OneNote (FY17)

Target: All Employees Content: A step by step session of how to use Office 365 - OneNote. Competency Category(s): Technology/Software Programs Format: Webinar- Zoom Date(s): October 27, 2016 (Enrollment closes 10/26/16) Time: 1:30pm - 2:30pm

Location: Zoom Capacity: 25 Contact(s): Mary Poling; [email protected]; (501) 671-2212 ************************************************************************************************************* Office 365: Introduction to Microsoft Outlook Desktop (FY17)

Target: All Employees Content: A step-by-step session of Outlook desktop version using Mail, Calendar, People and Tasks Competency Category(s): Technology/Software Programs Format: Zoom Meeting Date(s): February 23, 2017

Time: 11:00am - 12:00pm Location: Zoom Capacity: 20 Contact(s): BeVerly Sims; [email protected]; (501) 671-2263; Mary Poling; [email protected]; (501) 671-2212 ************************************************************************************************************* Office 365: Introduction to Microsoft Outlook Web Access (FY17)

Target: All Employees Content: A step‐by‐step session of Outlook Web Access (OWA) using Mail, Calendar, People & Tasks. Competency Category(s): Technology/Software Programs Format: Zoom Meeting Date(s): March 23, 2017

Time: 11:00am - 12:00pm Location: Zoom Capacity: 20 Contact(s): BeVerly Sims; [email protected]; (501) 671-2263; Mary Poling; [email protected]; (501) 671-2212 *************************************************************************************************************


************************************************************************************************************* Office 365: Application Overview (FY17)

Target: All Employees Content: An overview session of the Office 365 Applications Competency Category(s): Technology/Software Programs Format: Webinar - Zoom Date(s): April 27, 2017 Time: 1:30pm - 2:30pm

Location: Zoom Capacity: 500 Contact(s): Sam Boyster; [email protected]; (501) 671-2135; Mary Poling; [email protected]; (501) 671-2212 ************************************************************************************************************* Office 365: Office Online Applications (FY17)

Target: All Employees Content: A step‐by‐step session of Office Software in OWA, Excel and Word. Competency Category(s): Technology/Software Programs Format: Zoom Meeting Date(s): May 17, 2017 Time: 11:00am - 12:00pm

Location: Zoom Capacity: 20 Contact(s): Wilma Lewis; [email protected]; (501) 671-2301; Mary Poling; [email protected]; (501) 671-2212 ************************************************************************************************************* Office 365: OneDrive (FY17)

Target: All Employees Content: A step‐by‐step session of how to use Office 365 - One Drive. Competency Category(s): Technology/Software Programs Format: Webinar- Zoom Date(s): June 22, 2017 Time: 1:30pm - 2:30pm

Location: Zoom Capacity: 500 Contact(s): Mary Poling; [email protected]; (501) 671-2212 *************************************************************************************************************


Subcategory: Web Training

************************************************************************************************************* Beginner Website Online Self-Paced Video Training (FY17)

Target: All Employees Content: This training will allow the participant to view video tutorials on the basics of using the OMNI update content management system. Competency Category(s): Technology Format: Online Date(s): July 1, 2016- June 30, 2017 (Contact the course instructor if you are not

sure that you have an OMNI account) Location: Learn.uaex.edu Contact(s): Amy Cole, (501) 671-2304; [email protected] ************************************************************************************************************* Intermediate OMNI Update Training, Section I (FY17)

Target: Employees that have attended OU10 Beginner Website Training or have other Extension website training or experience Content: This course will provide current guidelines for making files accessible, gadgets, features, version updates, best practices for content, key word search engines, adding/editing snippets and other current topics related to managing

web pages. Competency Category(s): Technology-CES Technology & Information Systems Format: Webinar - Zoom Date(s): July 21, 2016 Time: 9:30am - 10:30am Location: Zoom Capacity: 999 Contact(s): Amy Cole, [email protected], (501)671-2304; Steven Hefner, [email protected], (501) 671-2194 ************************************************************************************************************* Intermediate OMNI Update Training, Section II (FY17)

Target: Employees that have attended OU10 Beginner Website Training or have other Extension website training or experience Content: This course will provide current guidelines for making files accessible, gadgets, features, version updates, best practices for content, key word search engines, adding/editing snippets and other current topics related to managing web pages.

Competency Category(s): Technology-CES Technology & Information Systems Format: Webinar - Zoom Date(s): August 25, 2016 Time: 9:30am - 10:30am Location: Zoom Capacity: 999 Contact(s): Amy Cole, [email protected], (501)671-2304; Steven Hefner, [email protected], (501) 671-2194 *************************************************************************************************************



************************************************************************************************************* Intermediate OMNI Update Training, Section III (FY17)


web pages. Competency Category(s): Technology-CES Technology & Information Systems Format: Webinar - Zoom Date(s): September 22, 2016 Time: 9:30am - 10:30am Location: Zoom Capacity: 999 Contact(s): Amy Cole, [email protected], (501)671-2304; Steven Hefner, [email protected], (501) 671-2194 ************************************************************************************************************* Intermediate OMNI Update Training, Section IV (FY17)


web pages. Competency Category(s): Technology-CES Technology & Information Systems Format: Webinar - Zoom Date(s): October 20, 2016 Time: 9:30am - 10:30am Location: Zoom Capacity: 999 Contact(s): Amy Cole, [email protected], (501)671-2304; Steven Hefner, [email protected], (501) 671-2194 ************************************************************************************************************* OU Beginner Website Training (FY17)

Target: New employees and those who have NEVER attended an OU training before Content: This course will guide new employees and anyone who has NOT been trained using OmniUpdate, to navigate through using the OU system to update their web pages. Competency Category(s): Technology-CES Technology & Information Systems

Format: Classroom Date(s): October 27, 2016 (Enrollment closes on October 21, 2016) Time: 9:00am - 12:00pm Location: Zoom Capacity: 15 Contact(s): Amy Cole, [email protected], (501)671-2304; Steven Hefner, [email protected], (501) 671-2194; BeVerly Sims, [email protected], (501)671-2263; Becky Bridges, (501) 671-2118, [email protected] *************************************************************************************************************



************************************************************************************************************* Intermediate OMNI Update Training, Section V (FY17)

Target: Employees that have attended OU10 Beginner Website Training or have other Extension website training or experience Content: This course will provide current guidelines for making files accessible, gadgets, features, version updates, best practices for content, key word search engines, adding/editing snippets and other current topics related to managing web pages.

Competency Category(s): Technology-CES Technology & Information Systems Format: Webinar - Zoom Date(s): November 17, 2016 Time: 9:30am - 10:30am Location: Zoom Capacity: 999 Contact(s): Amy Cole, [email protected], (501)671-2304; Steven Hefner, [email protected], (501) 671-2194 ************************************************************************************************************* Intermediate OMNI Update Training, Section VI (FY17)


web pages. Competency Category(s): Technology-CES Technology & Information Systems Format: Webinar - Zoom Date(s): December 15, 2016 Time: 9:30am - 10:30am Location: Zoom Capacity: 999 Contact(s): Amy Cole, [email protected], (501)671-2304; Steven Hefner, [email protected], (501) 671-2194 *************************************************************************************************************

Subcategory: Integrating Technology with Programs

************************************************************************************************************* Instructional Design 101 (FY17)

Target: All Employees Content: Learn the highlights of course development, best practices in instructional design, and the UACES online course development process. Competency Category(s): Technology

Format: Online Date(s): July 1, 2016 to June 30, 2017 Contact(s): Julie Robinson, [email protected], (501) 671-2082 ************************************************************************************************************


************************************************************************************************************* Turning Your Fact Sheets into Videos (FY17)

Target: All Employees Content: In this course participants will learn how to take written information and develop videos to be posted on their social media accounts, as well as the UAEX website. Participants will use their iPads and/or laptop computers to complete this in-service. Participants are asked to bring fact sheets, presentations, or other written materials with them to the in-service that they would like to be transferred into video form.

Competency Category(s): Technology Format: Classroom Date(s): November 3, 2016 (Enrollment closes 10/27/16) Time: 9am- 3:30pm Location: LRSO Capacity: 15 Contact(s): Julie Robinson, [email protected], (501) 671-2082 ************************************************************************************************************* How to Create Screen Share Videos (FY17)

Target: All Employees Content: Do you have an online computer process that you would like to record to share with others? You will be guided through the process of creating a screen recording to share how online computer processes are done. Competency Category(s): Technology Format: Classroom

Date(s): April 18, 2017 (Enrollment closes 4/11/17) Time: 9am- 3:30pm Location: LRSO Capacity: 10 Contact(s): Julie Robinson, [email protected], (501) 671-2082 *************************************************************************************************************


Competency Category:

Professionalism

Professionalism Competency Definition- A commitment to the profession as well as the flexibility to balance all aspects of personal and professional life in order to work effectively.

************************************************************************************************************* Stress Management Webinar Series Part I (FY17)

Target: All Employees Content: Are you forever juggling, work, home, kids, self? Are you overwhelmed with too many obligations up in the air at the same time? If so, this webinar will look at how we can spend our time and energy to accomplish what we want with our life. We'll also give you activities to help you set goals and manage your time to achieve them.

Competency Category(s): Professionalism Format: Webinar Date(s): July 13, 2016 Time: 11:00am - 12:00pm Location: Zoom Capacity: 500 Contact(s): Julie Robinson, [email protected]; (501) 671-2082 ************************************************************************************************************* Stress Management Webinar Series Part II (FY17)

Target: All Employees Content: "If you are too busy to laugh, you are too busy" Proverb. The inability to laugh may be a sign of impending burnout. Humor in the workplace can build relationships, provide perspective and reduce stress. We will explore the difference between appropriate and inappropriate humor, as well as provide tips on how to use it in the workplace.

Competency Category(s): Professionalism Format: Webinar Date(s): July 27, 2016 Time: 11:00am - 12:00pm Location: Zoom Capacity: 500 Contact(s): Julie Robinson, [email protected]; (501) 671-2082 *************************************************************************************************************


************************************************************************************************************* Stress Management Webinar Series Part III (FY17)

Target: All Employees Content: Do you have days when it's difficult to focus, maybe because you have a worry or big decision or upcoming vacation on your mind? In such a mood it's too easy to mindlessly fritter away your time and not feel productive at the end of the day. During this webinar we will explore strategies for being

present in the moment, while still working toward your goals and enjoying life. Competency Category(s): Professionalism Format: Webinar Date(s): August 10, 2016 Time: 11:00am - 12:00pm Location: Zoom Capacity: 500 Contact(s): Julie Robinson, [email protected]; (501) 671-2082 ************************************************************************************************************* Stress Management Webinar Series Part IV (FY17)

Target: All Employees Content: While the holidays are often thought of as times of good cheer and gathering of friends and families, many people experience positive and negative aspects of the approaching holidays and develop stress symptoms. This training will help participants to identify main sources of

holiday stress, ways to manage this stress and will end the training by developing their own plan for managing those stressors. Competency Category(s): Professionalism Format: Webinar Date(s): August 31, 2016 Time: 11:00am - 12:00pm Location: Zoom Capacity: 500 Contact(s): Julie Robinson, [email protected]; (501) 671-2082 ************************************************************************************************************* Introduction to Project Management Best Practices, Section I (FY17)

Target: All Employees Content: Do you need to know how to manage a project in a timely, effective and efficient manner without going into overtime and running over budget? This course will show you how to manage a project on time, on budget, and facilitate your project management strategy. This short course will discuss the life cycle of

your project as well as delivery and stakeholder maintenance. We will pay particular attention to the roles of best practices to help deliver your project's outcomes. Competency Category(s): Professionalism Format: Classroom Date(s): September 15, 2016 (Enrollment closes 9/8/16) Time: 9:00am-3:30pm Location: LRSO Capacity: 20 Contact(s): Julie Robinson, [email protected], (501) 671- 2082 *************************************************************************************************************


************************************************************************************************************* Time Matters- Time Management (FY17)

Target: All employees Content: "I never have enough time!" is a frequent complaint from staff chairs. We always seem to have more on our to-do list than there are hours in the day. This Time Management in-service helps staff chairs organize their time and manage their programs, personnel, and administrative duties. We will also hear from some veteran staff chairs who have learned how to manage their time and lived to tell the

tale. Competency Category(s): Professionalism Format: Classroom Date(s): January 24, 2017 (Enrollment closes 1/17/17) Time: 9:00am - 3:30pm Location: Little Rock State Office Capacity: 20 Contact(s): Julie Robinson, [email protected], (501) 671-2082 ************************************************************************************************************* Navigating Group Dynamics: Change, Conflict and Problem Solving (FY17)

Target: All Employees Content: We live and work in a world of people where change is nearly a constant. Participants in this training will learn more about how they and others respond to change, conflict and group dynamics. This is a hands-on training. Participants will complete personal assessments and participate in group activities and scenarios to better understand themselves, recognize common responses from

others, and develop strategies for engaging with others more productively. Competency Category(s): Professionalism Format: Classroom Date(s): March 7, 2017 (Enrollment closes March 1, 2017) Time: 9:30am - 4:00pm Location: Little Rock State Office Capacity: 20 Contact(s): Stacey McCullough, [email protected], (501) 671-2078; Karen Ballard, [email protected], (501) 671-2218 *************************************************************************************************************


************************************************************************************************************* Introduction to Project Management Best Practices, Section II (FY17)

Target: All Employees Content: Do you need to know how to manage a project in a timely, effective and efficient manner without going into overtime and running over budget? This course will show you how to manage a project on time, on budget, and facilitate your project management strategy. This short course will discuss the life cycle of

your project as well as delivery and stakeholder maintenance. We will pay particular attention to the roles of best practices to help deliver your project's outcomes. Competency Category(s): Professionalism Format: Classroom Date(s): March 14, 2017 (Enrollment closes 3/7/17) Time: 9:00am-3:30pm Location: LRSO Capacity: 20 Contact(s): Julie Robinson, [email protected], (501) 671- 2082 ************************************************************************************************************* Building Stakeholder/Political Support for Extension Programs, Section I (FY17)

Target: County Agents, County Staff Chairs Content: Agents will learn skills to form effective "friends groups" and strategies to work with them to move toward action in advocacy for Extension programs. The Division of Agriculture funding process will be explained. Competency Category(s): Professionalism Format: Classroom

Date(s): May 8, 2017 (Enrollment closes May 1, 2017) Time: 9:30am - 4:00pm Location: Little Rock State Office Capacity: 50 Contact(s): Dr. Martha Ray Sartor, [email protected], (501) 671-2385 ************************************************************************************************************* Building Stakeholder/Political Support for Extension Programs,

Section II (FY17) Target: County Agents, County Staff Chairs Content: Agents will learn skills to form effective "friends groups" and strategies to work with them to move toward action in advocacy for Extension programs. The Division of Agriculture funding process will be explained.

Competency Category(s): Professionalism Format: Classroom Date(s): May 9, 2017 (Enrollment closes May 2, 2017) Time: 9:30am - 4:00pm Location: Little Rock State Office Capacity: 50 Contact(s): Dr. Martha Ray Sartor, [email protected], (501) 671-2385 *************************************************************************************************************


************************************************************************************************************* Support Staff Conference (FY17)

Target: Support Staff Content: This in-service conference provides a variety of educational resources, tools, and techniques needed by Extension support staff to be successful in the organization. A planning committee assists with the development of the program structure and content. The conference provides an optimal setting for networking and mentoring for statewide support staff. Competency Category(s): Professionalism

Format: Classroom Date(s): May 11-12, 2017 (Enrollment closes 4/19/17) Time: May 11 - 9:30am - 4:30pm; May 12 - 8:00am - 3:30pm Location: C. A. Vines 4-H Center, Ferndale, AR Capacity: 130 Contact(s): Karen Ballard, [email protected], (501)671-2218; Lynda Wilson, [email protected], (501) 671-2309 *************************************************************************************************************


Additional Online Training Resources Learn.uaex.edu (How to login and register for classes)

New Employees Welcome Center



Arkansas Extension Core Competencies Model and Definitions

Core Competency Model: A major goal for Extension to provide opportunities for employees to enhance their knowledge and skills in areas that can help them be successful in their jobs.

To do this, it is important to help employees understand the competencies that are needed by a successful Extension professional.

The Arkansas Extension Service Competency is Model (Figure 1) has six competency categories, each with a set of related competency sub-categories.

More details about the Extension Core Competency Model can be found at http://develop.uaex.edu. Figure 1. Arkansas Extension Core Competency Model

http://develop.uaex.edu/


Competency Category: ORGANIZATIONAL KNOWLEDGE - Accomplishes the mission of Extension through development and management of resources, providing information to stakeholders about the value of investments in Extension programs, as well as the ability to build relationships. Values diversity and an inclusive program and workplace.

Organizational Knowledge Sub-Categories:

History and Structure - Demonstrates a broad understanding of the history, mission, vision and values of the Land-Grant and Extension organizations as well as the formal and informal Extension culture. Describes the wide variety of Extension programs, outcomes and clientele that Extension serves. Understands basic knowledge about Arkansas, including its agricultural profile, major industries, demographics, etc. and how Extension programs respond to key needs. Is adept at describing the reciprocal relationship between communities, Extension and the Land Grant University.

Policies and Procedures - Understands organization policies, rules, and system protocols and uses that information to leverage the system to meet client needs.

Management of Resources - Manages resources wisely. Practices sound fiscal management responsibilities, prepares realistic goals and a budget to support educational programs and activities.

Formal and Informal Coaching and Mentoring – Uses subject matter expertise and experience to teach and guide individuals one on one so they can complete tasks. Acts as an experienced, trusted, and helpful advisor in understanding and working effectively within the organization. Identifies helpful resources and contacts for others.

Diversity and Multiculturalism - Values diversity and differences in both the workplace and in program and builds on these differences. Engages the community so that they are reflected in the program. Initiates and manages cultural change within the organization to enhance program impact and effectiveness.

Accountability and Evaluation - Assesses program outcomes and processes and is accountable in relation to resources invested. Understands what program results to communicate and how to communicate those results to others who are engaged and invested in the program.


Competency Category: PROGRAM DEVELOPMENT – Demonstrates ability to recognize, understand, and facilitate educational opportunities and coordinate resources that best respond to the needs of individuals and communities.

Program Development Sub-Categories:

Program Planning – Designs, implements, evaluates and accounts for significant Extension education programs that improve the quality of life for clientele. Uses the Extension Program Logic Model or other planning tools in program planning to clearly identify intended program outcomes and impacts, targeted audiences, and specific educational activities planned to achieve outcomes. Actively and systematically seeks and includes input and feedback from stakeholders, advisory groups, program participants, and other sources in conducting situation analyses to identify and prioritize community and target audience issues and needs. Bases programs on identified local, state and national priority issues. Designs educational programs to achieve intended knowledge, attitudinal, skill, and behavior changes among participants that lead to longer-term economic, environmental and/or social impacts.

Program Evaluation - Incorporates evaluation processes into programming that adequately documents impact and determines the value of programming. Uses evaluation information to improve the operation of a project or program or to determine the effectiveness of a program. Utilizes systematic evaluation data collection, analysis and reporting of evidence collected and compares it to appropriate criteria. Reports evaluation results and program impacts in a timely manner to appropriate stakeholders.

Collaborations and Partnerships - Builds slid relationships with others both in the organization and externally in order to develop effective programs and achieve the goals of the organization. Acts with integrity and is trustworthy. Develops networks and builds alliances, collaborates across boundaries and finds common ground with a widening range of stakeholders.

Educational Methods –Uses educational methods appropriate for target audiences, learning styles and the learning environment in which programs are conducted. Selects teaching methods, delivery channels (e.g., classroom, field, online) and educational activities best suited to achieve educational objectives.

Acquiring Resources - Acquires resources necessary for the conduct of effective educational programs. Approaches grantsmanship and fund development cautiously and responsibly to achieve the educational and financial goals of the program.

Recruiting and Managing Volunteers - Develops and manages a successful volunteer program that supports goals of the Extension program. Recognizes the contributions and expertise of unpaid staff. Understands scope of volunteer recruitment, development and management and acts consistently with the trends and specific interests of volunteers.

Group Processes and Meeting Management - Has the ability to guide the group process, and is sensitive to group dynamics, conflict situations, and controversial ideas. Can conduct a meeting using appropriate levels of procedure and unbiased leadership. Balances the need for goal achievement and group development and involvement.


Competency Category: COMMUNICATIONS - The ability to communicate effectively in interpersonal and group situations, whether through written, electronic or oral means.

Communications Sub-Categories:

Speaking Effectively - Makes clear and convincing oral presentations to individuals or groups. Uses appropriate language, grammar, voice tones and inflections when speaking. Listens effectively and clarifies information as needed. Facilitates an open exchange of ideas and fosters an atmosphere of open communication.

Writing Effectively - Expresses facts and ideas in writing in a clear, convincing, and organized manner. Clearly expresses their ideas and point of view in memos, documents, reports, newsletters, etc. and uses appropriate style, level of detail, grammar and organization of thought. Uses appropriate style and protocol for delivery methods.

Delivering Presentations - Prepares and delivers presentations that are well organized, dynamic, and mindful of the accuracy of the content. Anticipates the audience’s needs, uses visual aids effectively and delivers presentations confidently and professionally.

Communicating with Visuals – Uses appropriate media such as video, graphics, photos, diagrams, etc. to effectively communicate, support, or teach concepts and ideas.

Marketing & Public Relations - Builds and maintains relationships in which there is an exchange of value. Knows his or her clientele and stakeholders and then markets Extension programs clearly, effectively, and accurately to the target audiences.

Working with the Media – Uses available media outlets to communicate information about programs, resources and the Extension organization. Develops good working relationships with media personnel. Provides information to media outlets in a timely fashion and in a usable format.


Competency Category: TECHNOLOGY - Demonstrates a sound understanding of and comfort with information technology tools, systems, and operations; has current technology skills for communicating, conducting business, creating, and delivering educational programming; actively seeks new ways of using technology to enhance Extension work. Effectively uses information technology tools needed for Extension work. Selects and applies appropriate technology to one’s work activity and audience. Learns new ways of using technology to improve quality or efficiency of work. Models technology adoption. Identifies and solves routine problems involving the use of technology. Mentors or teaches others ways to use technology to improve processes or programs.

Technology Sub-Categories:

Computer and Peripherals Literacy – Demonstrates basic knowledge of how computers work and communicate with each other through LAN, intranet and internets. Can assemble or disassemble basic computer components, such as plugging in laptops and projectors, headsets, connecting cables, external drives, printers, and monitors. Can turn on/off devices. Demonstrates basic maintenance, care, and security of computer equipment. Can load software and burn CDs and DVDs.

Understands and practices basic computer operation tasks and functions. Updates computer software programs on a regular basis, either through the use of automatic updates or by regular manual updates. Utilizes and updates recommended computer security software programs. Operates assigned computer(s) in a way that prevents access to organizational information or systems by unauthorized users. Regularly backs-up important data and maintains backed-up data in a secure location.

Program Software – Effectively uses the organization’s software programs to create products necessary for the individual’s job duties (e.g., word processing documents, presentations, spreadsheets, databases).

Multimedia and Emerging Technologies - Accesses and uses video for information or educational activities. Can develop short, simple video clips for educational activities. Can create audio-based podcasts or add narration to self-paced tutorials. Can locate, edit, or develop effective graphics (e.g., clipart, art, digital photos) for use in Extension work.

Online Learning Resources – Can easily locate available elearning resources available to Extension personnel and clientele. Can access and utilize elearning and online resources for personal professional development. Can access and utilize appropriate elearning and online resources for use in programs for clientele. Can technically build basic online courses through supplied online course platforms. Uses online meeting tools (e.g., Centra, Adobe Connect, WebEx, Elluminate) to participate in or facilitate virtual meetings, webinars or other educational activities. Knows how to schedule, develop and moderate an online session. Checks and troubleshoots software plugs-in and equipment (such as headsets or microphones) in preparation for meeting participation. Is aware of and utilizes social media and emerging technologies as learning resources.


Competency Category: TECHNOLOGY (Continued) Integrating Technology with Programs - Remains abreast of technological developments, assesses program delivery application, uses technology appropriately, and actively pursues professional development opportunities to gain technology competencies. Disseminates information and delivers educational programs using online and distance education technologies as appropriate.

CES Technology and Information Systems (e.g., Web portal, Email, AIMS, Banner, office equipment) – Effectively uses the organization’s e-mail system to communicate with internal and external audiences. Knows and follows State of Arkansas and Extension policies and guidelines for e-mail use. Can effectively use e-mail as a way to share documents and resources with others. Accesses and utilizes the CES Web portal. Understands how to navigate among the various categories and components found within the CES Web portal. Understands and uses the organizational reporting and management components accessed through the Web portal (e.g., AIMS, Banner, policy manuals). Can use the portal’s collaboration tools for groups, including accessing and sharing files, contributing information, links, and other documents. Can utilize current office equipment systems, including telephone system, faxing equipment and duplication equipment.

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Competency Category: PROFESSIONALISM - A commitment to the profession as well as the flexibility to balance all aspects of personal and professional life in order to work effectively.

Professionalism Sub-Categories:

Personal Learning and Professional Development - Grasps the essence of new information; masters new technical and business knowledge; recognizes own strengths and weaknesses; pursues self-development, seeks feedback from others and opportunities to master new knowledge. Demonstrates a willingness to look for opportunities to learn, to develop himself or herself, to apply lessons learned, and is willing to change and grow according to legitimate feedback.

Working Effectively - Demonstrates sound planning, coordinating, organizing and scheduling. Defines work tasks, arranges people and other resources to best accomplish the tasks. Effectively juggles priorities and efficiently completes large volumes of work without compromising quality. Develops and supports work practices that show a commitment to the profession as well as to the health and well-being of the individual from the personal life perspective. Is highly organized and demonstrates good decision-making skills.

Professionalism and Ethics – Displays enthusiasm, dedication, and interest regarding position responsibilities and duties. Expresses willingness to undertake projects, supports organizational goals and endeavors, and demonstrates flexibility in response to changing circumstances. Maintains a professional image of self, peers, and the organization through appropriate attitude, communications, actions, and appearance. Displays the highest levels of ethical conduct in carrying out the responsibilities and duties of his or her position and in interactions with others.

Leadership - Influences a wide range of diverse individuals and groups positively through formal and/or non-formal leadership roles.

Building Relationships - Acts reflectively in conflict situations with sensitivity to other’s feelings. Has a high emotional IQ and their emotional reactions to different situations are appropriate and admirable. Considers and responds appropriately to the needs, feelings and capabilities of different people in different situations. Is tactful, compassionate and sensitive, and treats others with respect. Listens to people in such a way to demonstrate a true understanding of another’s point of view. Responds appropriately to what is being said to them and is aware of how people are reacting and adjusts accordingly.

Customer Service - Examines everything against whether or not it contributes to meeting the needs of the customer or client. Focus on the customer includes individuals that are external to the organization as well as internal groups. Listens to customers and considers their needs in relation to the goals of the program. Identifies, meets and exceeds the needs of their customers, and anticipates future needs.


Competency Category: SUBJECT MATTER EXPERTISE - Knowledge and skills in the performance of a given task or subject matter area.

Subject Matter Expertise Sub-Categories:

4-H Youth Development - An employee with competencies in the Subject Matter Expertise – 4-H Youth Development category has knowledge and skills to be viewed as an expert in the performance of a given task or subject matter area related to 4-H Youth Development. As needed, the employee has the ability to identify, acquire and utilize research-based information or other experts in the development and delivery of educational programs and activities that address the needs of clientele and stakeholders.

4-H Youth Development competency areas are:

• How Youth Develop and Learn • Engaging 4-H Volunteers • Planning and Delivering Effective 4-H Programs • Building an Effective 4-H Organization • 4-H Program Partners and Collaborations • Building a Diverse and Inclusive 4-H Program

Agriculture and Natural Resources - An employee with competencies in the Agriculture and Natural Resources (ANR) Subject Matter Expertise category has knowledge and skills to be viewed as an expert in the performance of a given task or subject matter area related to ANR. The employee has the ability to identify, acquire and utilize research-based information or other experts in the development and delivery of educational programs and activities that address needs of clientele and stakeholders.

Agriculture and Natural Resources competency areas are:

• Agricultural Economics & Agribusiness • Animals & Animal Products • Pest Management • Natural Resources & Environment • Biological & Agricultural Engineering • Row Crop Plants & Plant Products • Forestry • Horticultural Plants & Plant Products


Community and Economic Development - An employee with competencies in the Community and Economic Development (CED) Subject Matter Expertise category has knowledge and skills to be viewed as an expert in the performance of a given task or subject matter area related to CED. The employee has the ability to identify, acquire and utilize research-based information or other experts in the development and delivery of educational programs and activities that address the needs of clientele and stakeholders.

Community and Economic Development competency areas are:

• Business • Leadership • Communities • Public Policy

Family and Consumer Sciences - An employee with competencies in the Family and Consumer Sciences (FCS) Subject Matter Expertise category has knowledge and skills to be viewed as an expert in the performance of a given task or subject matter area related to FCS. As needed, the employee has the ability to identify, acquire and utilize research-based information or other experts in the development and delivery of educational programs and activities that address the needs of clientele and stakeholders.

Family and Consumer Sciences competency areas are:

• Health and Aging • Marriage, Parenting, and Family Life • Nutrition and Food Safety • Family and Consumer Economics • Leadership

Documents

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