QUALITY MANUAL
HIGH RELOCATIONHigh Quality, High Standards, High
Performance
LOCATIONS AND CONTACTS 2015
HEAD OFFICE - SEOUL4F Doowon Bldg, 40, Hangangdaero 52gil,
Yongsan-gu, Seoul (140-827)
Tel : +82-2-795-2604Fax : +82-2-795-2807
CEO : Mr. Bright YOON, [email protected]
PYUNGTAEK OFFICEBUSAN OFFICENORTH KOREA Business
267-14, Shinjang-dong,
Pyungtaek city,
Gyeonggi-do (459-120)
Tel : +82-70-4680-2439
Attn : Mr. James BURKE
[email protected], KaiserVil, 1436, Woo-dong,
Haeundae-gu,
Busan city (612-824)
Tel : +82-51-746-7412
Attn : Ms. Chloe [email protected] Doowon Bldg, 40,
Hangangdaero 52gil,
Yongsan-gu, Seoul (140-827)
Tel : +82-2-795-2604,
Fax : +82-2-795-2807
Attn : Mr. Jim [email protected]
WAREHOUSE 1WAREHOUSE 2WAREHOUSE 3 Documents
San69-2, Jiyoung-dong,
Ilsandong-gu, Goyang city,
Gyeonggi-do (410-540)
Tel : +82-31-977-7143100-2, Moonbong-dong,
Ilsandong-gu, Goyang city,
Gyeonggi-do (410-560)
Tel : +82-31-977-7143Fax : +82-31-977-7142B1, 254-3,
Sam-dong,
Gwangju city,
Gyeonggi-do (464-040)
Tel : +82-70-4680-2783
All enquires : [email protected] , Relocation enquires :
[email protected]
FACILITIES AND CAPACITY 2015
ManpowerFleet of VehicleWarehouseDaily Job Capacity
OfficeFulltime
CrewsTotalSedan,
SUV,
VanTruckTotal Space 2,500m2Up to 482cbm
5ton2.5ton1tonForkliftYard 4,200m28 of 40 container
2327508551225 Parking SpaceUp to 12 clients
Service Scopes
International MoveRelocation
International Move
Supply of necessary packing material
Pre-move survey
Wrapping and packing
Loading into container/truck
Dismantling of furniture
Normal customs clearance
Documentation and shipping
Insurance brokerage
Unloading
Delivery
Assembling of furniture
Disposal of debris and empty c/boxesStorage Service
Permanent storage
Storage in transit (SIT)
Record file storage
Additional Corporate Services
International moving of HHG
Office move
Local moveOrientation / Preview Trip
Welcome package
City orientation guide
Sample properties
School
Medical center
Temporary Accommodation
Suitable serviced residence or hotel
Negotiate terms of the contract based On specific requirement of
assignee
Carry out inspection before check-in Schooling Assistance
School appointments
Specific information based on assignees needs
Accompany to school and cooperate in registration
House Hunting / Lease agreement
Screening through real estate agencies / provide the most
appropriate unit
Accompany to collected properties
Negotiation / Lease agreement
Assist telephone, internet, cable, utility hook-ups
Shopping/Security/Local amenities
Attendance at Inventory inspection
Cross Cultural Training
Provide intercultural awareness
Expect relocation training
Youth cross cultural training
Business etiquette training
On line cultural training
Settling-In Assistance
Opening bank accounts
Drivers license
Transfer of utilities/Home keys/cards
Furniture rental/ Auto lease or purchase
Orientation about waste system / how to use appliances
Explain expat activities / leisure
Use of High Relocation Hot Lines
Property Management
Early termination of lease
Arrange Refund of deposit or rental
On-going tenancy management
Screen and arrange proper sub-subcontractors for maintenance
Attendance at move-in & move-out inspection
Arrange any claim or disbursement or reimbursement of
repairs
Immigration
Necessary discussion with expat and employing company
Advice on the type of visas & permits
Assembly of all required documents
Application for work permit & alien registration &
re-entry permit
Extension of visas
Departure Assistance
Assistance with termination of lease
Closure of utility, telephone, internet
Closure of bank
Mail redirection
Attendance at inventory inspection
Termination of rental lease
Pet Relocation
Pet Transfer
Service for overseas transportation, as well as domestic
transportation, of pet animals is provided and the service such as
long-term storage in hotels, quarantine, and cage sales is also
provided.
Logistics
Logistics
Fine Arts
Exhibition
Project Management
A set of service including package, transportation, customs
clearance, and return after performance is provided in relation to
transportation of equipment such as stage dresses and stage sets
for overseas performance such as opera and drama, and storage
service in the warehouses of the Company is also provided.
2015 Rate Schedule South Korea
Sea Shipment US Dollars per 100 LBS net
Chargeable density 6.5 LBS per cuft(Gross Weight)
POEDest.Min1,000~2,000~3,000~4,000~5,000~FCL
1,9992,9993,9994,9995,9991X201X401X40HQ
BusanSeoul$700.00$68.00$57.50$52.50$42.00$40.00$42.00$35.00$32.00
IncheonSeoul$650.00$62.00$52.00$46.00$41.00$39.00$39.00$33.00$30.00
BusanBusan$550.00$58.00$47.00$44.00$42.00$40.00$39.00$33.00$30.00
Automobile
POEDest.LCLFCLCustoms clearance and delivery from port to
residence within 50 miles radius in delivery city
BusanSeoul$1,300.00 / LCL or RORO$1,250.00 / FCL 20
IncheonSeoul$1,100.00 / LCL or RORO$1,000.00 / FCL 20
Air Shipment US Dollars per chargeable weight
Chargeable density 10.4 LBS per cuft based on chargeable weight
or gross weight whichever is greater.
AOEDest.Min1,000 ~ 1,9992,000 ~ 2,9993,000 ~ 3,9994,000 ~
Over
IncheonSeoul$550.00$53.00$43.00$40.00$37.00
OtherQuoted upon request
Additional Charges
ChargesAirLCL20 FCL40 FCL
Port charges, CFS, THC, etc.$75.00/ Flat$25.00 /
CBM$210.00$230.00
Stevedoring Charges$35.00 / CBM
Customs Clearance$100.00
Customs Bonded warehouse storage charges$30.00 / 100kgs$16.00 /
CBM (100kgs)
Ancillary Services
StorageCharges
Normal Storage$$6.50 / 100 lbs./ month or part thereof
Auto Storage1 $300.00 / monthly
W/house Handling in / out$12.00 / 100 lbs. (one time only)
NoteMonthly storage minimum $100.00
Handling in/ out minimum $100.00
Extra Charges
ChargesCategory
Piano HandlingUprightBaby GrandGrand
$200.00$400.00$500.00
ElevatorLCL1 x 201 x 40
$160.00$170.00$270.00
Car Towing (if required)$300.00+
Pet Transfer US$ 650.00 per animalPlease refer to Customs
Information in Korea at pets column.
For more details, please contact [email protected]
Rate Schedule South Korea
Rates Included
Bonded transport from POE to customs w/house
Return of empty container to inland depot
(Please check at steam ship lines before booking because it
varies from shipping lines to shipping lines: if it is not included
in ocean freight, we charge booking agent or client at USD 450.00/
USD 550.00 per 20 / 40 to port of entry respectively, otherwise not
specified.)
Normal single delivery to residence up to 2nd floor within 50
miles Complete unpacking to flat surface and one-time placement of
furniture
Simple assembly of furniture
Removal of debris at the same delivery day
Additional value added servicesRates Excluded
Import customs duty & tax
Normal Customs clearance($100.00 per HB/L)
Demurrage, Detention charges(if applicable)
Air/Port charges(THC)
Customs bonded warehouse storage charges
Storage & Warehouse in/out handling charges
Long & stair carrying charges
Lifting/elevator fees for normal access
Stevedoring / NVOCC release fees /
Cargo release : $25.00 per cbm) plus (approx. $35.00 per
cbm)
Heavy item
Holiday surcharges
Split delivery if any at destination
Third party services
COD fees ($200.00)
Consignment Information
Consignee :
Clients FULL name (Must be same as on passport)
Full permanent address in Korea
C/O High Relocation Worldwide, Inc. Notify Party :
High Relocation Worldwide, Inc.
4F, Doowon Bldg., Hangangro-daero 52-gil,
Yongsan-gu, Seoul, 140-872, Korea
Tel. 82 2 795 2604 / Fax. 82 2 795 2807
E-mail: [email protected]
The above information is correct at the time of printing.
Changes may occur without notice.
2015 Customs Information
CUSTOMS REGULATIONS
All shipments have possibility of random inspection Consignee
should stay in Korea when shipment arrives
Shipment must arrive within six months of customer's arrival
(three months if coming from Southeast Asia)
Used household goods and personal effects are duty-free for
foreigners, if intending to reside in Korea for over one year with
family or alone (immigrant removal). If estimated length of stay is
less than one year, shipment will be classified as a
quasi-immigrant removal, resulting in possibility of higher
duties
Used household goods and personal effects duty-free for Koreans
if they have lived in a foreign country for over one year alone or
with family
All items (even if used) dutiable if owner does not meet above
duty-free criteria
NOTE: ALL KOREAN CUSTOMS PROCEDURES ARE TIGHTLY CONTROLLED AND
CLEARANCE CAN BE OBTAINED ONLY AT BUSAN, SEOUL OR INCHON BY
SURFACE; SEOUL OR BUSAN BY AIR
DUTIABLE/RESTRICTED ITEMS
New items (less than three months old) or duplicate items are
dutiable/taxed
Any item (new or used) valued over $1,500 is dutiable
All electrical items, cameras (of any type), foodstuff, musical
instruments, pianos, carpet, ski, crystal ware and golf clubs,
luxurious furniture, mink coats and jewelry are all dutiable
Alcohol and tobacco products are dutiable
CD's (five allowed import, any in excess of that must be
approved by the Secretary of Culture and Athleticism with a Letter
ofRecommendation completed by the customer)
PROHIBITED ITEMS
Narcotics and medicines without prescriptions
Firearms, weapons and ammunition (rifles can only be imported
with a special permit from the proper Korean authority)
Pornographic or politically sensitive material
Imitation banking notes or coins of foreign countries
Plants must pass inspection in the quarantine office
Meats and fish
MOTOR VEHICLES
Motor vehicles are generally dutiable regardless of whether new
or used
Foreign made cars may not be sold or transferred for at least
three years
Boats and motorcycles are dutiable Documents required:
Original Registration Certificate
Original Purchase Receipt or Invoice, with certified purchase
amount
Work Permit valid for more than one year
Passport Customs Declaration
Title
Insurance Policy
Vehicle must be listed on the inventory with full technical
specifications (make, model, plate number, year, etc.)PETS
Health and Rabies Inoculation Certificates required (must show
proof that vaccination was administered at least 30 days prior to
flight)
Quarantine of 30 days required unless imported from a rabies
free country, then only a one day quarantine is required Documents
required:
Passport of owner and family Original Certificate of Health and
Rabies Vaccination Certificate (signed by a licensed
veterinarian)Useful Information & Holidays
USEFUL INFORMATION
Korean customs do not allow port-to-door delivery of a loose
load container except embassy move.
It must be unloaded at the customs bonded warehouse and
inspected.
After customs clearance, the goods will be transported to the
residence by van truck. Customs Bonded Warehouse charge will be
calculated based on heavier one between volume and weight.
NOTE - Customs regulations are subject to change at any time.
The proceeding information is a brief summary of customs
regulations applicable to household goods shipments to this
destination and is being provided for general guidance to assist
our Customers. Since such regulations are subject to change without
notice, we cannot be held liable for any costs, damage, delays, or
other detrimental events resulting from non-compliance. Always
check with your local embassy or consulate for the latest
information.
The above information is correct at the time of printing.
Changes may occur without notice.Korean Holiday for 2015
DateHolidaysDateHolidays
1st Jan (Thu)New Year26th ~ 29th Sep (Sat-Tue)Chuseok, Korean
Thanksgiving Day
18th ~ 20th Feb (Wed-Fri)Lunar New Year9th Oct (Fri)Hangul
Proclamation Day
5th May (Tue)Childrens Day25th Dec (Fri)Christmas
25th May (Mon)Buddhas Birthday
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