Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson 13c. Making Study Room Reservations /...
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Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson 13c. Making Study Room Reservations / Bringing Learners and Library Skills Together Copyright
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 1/41 Lesson 13c Making Study Room
Reservations
Slide 2
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 2/41 Please go to Full Screen
mode now (Click your right mouse button, select Full Screen from
the menu)
Slide 3
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 3/41 Lets continue learning about
standard operating procedures of Access Services in this third part
of Lesson 13
Slide 4
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 4/41 Sections of Lesson 13c This
sub-lesson has one (1) section: 13.6 Making Study Room reservations
O k, lets begin
Slide 5
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 5/41 13.6 Making study room
reservations
Slide 6
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 6/41 Making study room
reservations We have a number of study rooms in the library, on the
main, ground and second floors, which WVU library users can reserve
in advance for use. The study rooms are to be used for legitimate
university business (e.g., studying, research, group project
meeting, committee meeting, etc.).
Slide 7
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 7/41 Making study room
reservations (2/33) OK, exactly where are these study rooms?
Slide 8
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 8/41 Making study room
reservations (3/33) There are 3 study rooms on the first floor
Slide 9
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 9/41
Slide 10
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 10/41 Making study room
reservations (5/33) There are 8 study rooms on the ground
floor
Slide 11
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 11/41
Slide 12
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 12/41 Making study room
reservations (7/33) And there are 9 study rooms on the second
floor
Slide 13
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 13/41
Slide 14
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 14/41 Making study room
reservations (9/33) The Glasscock Listening Room (Room 220)a
soundproofed environment on the second flooris used for music
classes. It is kept locked and is technically not a study room. Use
is by appointment by a faculty member.
Slide 15
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 15/41 Making study room
reservations (10/33) All rooms have active Ethernet ports for wired
access and can receive wireless signals for access to the
Internet.
Slide 16
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 16/41 Making study room
reservations (11/33) Study room users should keep voices and sounds
to a low level; users in other rooms and at adjacent tables should
be taken into consideration. Too much noise or other unacceptable
behavior can lead to being evicted from the room by a Staff
Supervisor. The room should be left in the condition in which it
was entered. Garbage should be placed in the wastebaskets by the
user before leaving.
Slide 17
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 17/41 Making study room
reservations (12/33) A library user should not leave personal
articles (purses, laptops, etc.) in the room if they intend to
leave the room, even if briefly. Thefts, while rare, can occur.
Study rooms will not be locked for a user. The WVU Libraries are
not responsible for lost or stolen personal valuables. A patron is
responsible for the loss of any library item (books, laptop, etc.)
in their possession.
Slide 18
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 18/41 Making study room
reservations (13/33) A library user can reserve a room for a
maximum of 4 hours. A reservation for a room is held for no more
than 15 minutes from the start of the reservation. For example, if
the reservation is for 12:30 p.m. and the reserver (or members of
her/his group) has not occupied the room by 12:45, they have lost
their reservation and another user can walk in and claim the room
for her/his use.
Slide 19
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 19/41 Making study room
reservations (14/33) Similarly, if a library user leaves a room for
more than 15 minutes, their reservation is voided and subject to
use by another patron.
Slide 20
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 20/41 Making study room
reservations (15/33) A library user cannot reserve a room for the
current day (e.g., if it is Thursday Sept. 29, they cannot reserve
a room for Sept. 29). They must reserve a room at least overnight
in advance (e.g., 11:50 p.m. on the 29 th they can ask for a
reservation at 12 noon on the 30th). A room can be reserved weeks
in advance.
Slide 21
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 21/41 Making study room
reservations (16/33) These rooms will get increased usage as the
semester progresses. It is very important, as a service to our
users, that we make each reservation accurately. We don't want a
library user to come to the library believing that s/he has a room
reserved, only to discover that the wrong information was entered
into the book and they have lost their room.
Slide 22
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 22/41 Making study room
reservations (17/33) OK, thats all wonderful. Now, how are
reservations made by Access Services supervisors?
Slide 23
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 23/41 Making study room
reservations (18/33) If a library user comes to the desk or
telephones for a reservation or submits a request via our online
room reservation system at http://calendar.lib.wvu.edu/e
vansdale/day.php?vansdale/day.php?, an Access Services staff member
will follow these directions I would like to reserve a study
room.
Slide 24
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 24/41 Making study room
reservations (19/33) An Access Services Supervisor will make the
reservation on the online Meeting Room Booking reservation system.
Currently, student employees are not permitted to make online
reservations.
Slide 25
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 25/41 Making study room
reservations (20/33) If the requester has come in person, we give
them a copy of the ROOM RESERVATION NOTICE.
Slide 26
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 26/41 Making study room
reservations (21/33) If there is ever any dispute about a reserved
room, alert the on-desk supervisor, who will resolve the dispute by
consulting the online Room Reservation system
Slide 27
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 27/41 Making study room
reservations (22/33) At the end of each work day, the supervisor
confirms all the information entered into our online Room
Reservation system and prints out the reservations per day per
room
Slide 28
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 28/41 Making study room
reservations (23/33) First thing each morning, the prints are taped
to the room number or door jamb of the respective study rooms, to
mark their reserved status. Occasionally a room slip disappears. In
those cases, a Supervisor will refer to the Room Reservation
website to determine who legitimately should have the room.
Slide 29
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 29/41 Making study room
reservations (24/33) Does the reservation procedure seem clear to
you? Lets look at one example. It is helpful to know the process
even though student employees cannot make reservations.
Slide 30
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 30/41 Making study room
reservations (25/33) Susan Student comes to the desk on Wednesday
night September 29 and wants to reserve a study room on the second
floor for the next day. Lets review the procedure that the
supervisor will take. I would like to reserve 201 on Sept. 30 from
12-2 p.m.
Slide 31
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 31/41 Making study room
reservations (26/33) A staff member accesses the online Room
Reservation System and logs in with the special logon and selects
Evansdale Library (the default is Classroom).
Slide 32
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 32/41 Making study room
reservations (27/33) Staff member selects Thursday September 30 as
the date
Slide 33
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 33/41 Making study room
reservations (28/33) Moving down the column for Room 201, the staff
member selects 12 PM
Slide 34
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 34/41 Making study room
reservations (29/33) An edit window opens and the staff member
types in the users name, selects 2 hours as the Duration, selects
the Type Reserved, then clicks the Save button
Slide 35
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 35/41 Making study room
reservations (30/33) The reservation for Susan Student has now been
entered into the online Room Reservation System
Slide 36
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 36/41 Making study room
reservations (31/33) At the end of each work day, the supervisor
confirms all the information entered into our online Room
Reservation system and prints out the reservations for the next day
per room, including the one for Susan Student
Slide 37
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 37/41 Making study room
reservations (32/33) First thing the next morning, the printout for
Susan Student is taped to the door number of the respective study
room, to mark its reserved status.
Slide 38
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 38/41 Making study room
reservations (33/33) The quality of this service and the degree of
confidence in and satisfaction with the reservation process that
the library user comes away with is very much dependent upon the
care and accuracy with which this task is carried out. The library
staff seeks to provide the excellent level of service that you
yourself would expect, should you be requesting a room reservation
for an important study project.
Slide 39
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 39/41 Do you have any questions
about the reservation process?
Slide 40
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 40/41 Recap and a look ahead You
have now learned many of the basic physical operations (except for
Voyager functions) of working at the Service Desk. In the next
lesson, you will be introduced to additional standard procedures
involving such things as outgoing and incoming materials, cell
phone use, non-WVU-affiliated users, etc.
Slide 41
Revised FR 2013-05-31 14:44 EST Created TU 2006-03-14 Lesson
13c. Making Study Room Reservations / Bringing Learners and Library
Skills Together Copyright 2003-2013 by A. David Roth | Evansdale
Library, West Virginia University 41/41 Response to Lesson 13c
Thank you for your participation in experiencing lesson 13c. Please
access the online response form to report on your learning
experience.online response form Review in your mind the process of
study reservations. Then complete the task performance associated
with this lesson.