Revised Syllabus for pgdlm - Indian Institute of Port ...iimm.org/pdf/syllabus/pgdlm-revised-syllabus.pdf · Revised Syllabus for pgdlm Indian Institute of Materials Management

Revised Syllabus for pgdlm

Indian Institute of Materials Management NHQ Education Wing ,Plot No.102 & 104,

Sector 15, Institutional Area, CBD Belapur, Navi Mumbai-400 Tel: 022-27571022 Fax: (022) 27565741 Email: [email protected]

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P-1. Management Principles & Basics of Accounting

UNIT I

Chapter 1 Nature of Management

1.1 Introduction

1.2 Nature of Management

1.3 Human Resource Management

1.4 Henry Fayol’s Administrative Theory

1.5 Frederick W Taylor’s Scientific Management Theory

1.6 Purpose of Management

1.7 Functions of Management

1.8 Organizational Hierarchy and Managerial Skills

1.9 Goals of the Management

1.10 Evolution of Management Thought

1.11 Management and Society

1.12 Global the Business & Multinational Corporations

1.13 Summary

1.14 Keywords

1.15 Review Questions

1.16 Further Readings

Chapter 2 Planning and Decision Making

2.1 Introduction

2.2 Planning Process

2.3 Management by Objective (MBO)

2.4 Strategies and Policies

2.5 Premises and Forecasts

2.6 Decision Making

2.7 Summary

2.8 Keywords



Chapter 3 Organizing

3.1 Introduction

3.2 Division of Work (Departmentation)

3.3 Staffing

3.4 Directing

3.5 Coordination

3.6 Authority and Responsibility

3.7 Decentralisation and Delegation

3.8 Empowerment

3.9 Establishing Reporting Relationships (Levels and Spans)

3.10 Line and Staff

3.11 Formal and Informal Organization

3.12 Organizational Culture

3.13 Impact of Technology

3.14 Effective Organizing

3.15 Summary

3.16 Keywords



Chapter 4 Controlling

4.1 Introduction

4.2 Nature of Control

4.3 Scope of Control

4.4 Controlling Process

4.5 Types of Control

4.6 Requirements of an Effective Control System

4.7 Controlling Techniques

4.8 Management by Objectives (MBO)

4.9 Summary

4.10 Keywords



Chapter 5 Motivation

5.1 Introduction

5.2 Human Motivation

5.3 Maslow's Theory of Hierarchy of Needs

5.4 Mc Gregor's Theory 'X' and Theory 'Y'

5.5 Herzberg's Theory of Motivation

5.6 ERG Theory of Alderfer

5.7 Expectancy Model of Victor H. Vroom

5.8 Mc Clelland's Theory of Motivation

5.9 Equity Theory of Motivation

5.10 Motivational Techniques

5.11 Summary

5.12 Keywords



Chapter 6 Working in Groups

6.1 Introduction

6.2 Groups and Teams

6.3 Group Dynamics and Team Management

6.4 Committees

6.5 Successful Operation of Teams/Committees

6.6 Usefulness or Advantages of Group Working

6.7 Disadvantages of Committees

6.8 Summary

6.9 Keywords



Chapter 7 Leadership

7.1 Introduction

7.2 Definitions

7.3 Essentials of Leadership

7.4 Leadership Theories

7.5 Leadership Styles

7.6 Managerial Grid

7.7 Situational or Contingency Approach

7.8 Path-goal Theory of Leadership

7.9 Transactional Leadership

7.10 Transformational Leadership

7.11 Summary

7.12 Keywords



Chapter 8 Effective Communication

8.1 Introduction

8.2 Elements of Communication

8.3 Purpose of Communication

8.4 Importance of Communication

8.5 Written, Oral and Non-verbal Communication

8.6 Communication in Organization

8.7 Effective Communication

8.8 Barriers and Breakdown in Communication

8.9 Listening

8.10 Summary

8.11 Keywords



Chapter 9 Developing Excellence

9.1 Concept of Excellence

9.2 Measure of Overall Performance

9.3 Profit and Loss

9.4 Return on Investment (ROI)

9.5 Principle of Preventive Control

9.6 Developing Excellence through Learning Environment

9.7 Innovative Approach

9.8 Intellectual Leadership

9.9 Summary

9.10 Keywords



Chapter 10 Manpower Planning and Development

10.1 Manpower Planning

10.2 Overview of Staffing

10.3 Organisational Requirement and Job Design

10.4 Skills and Personnel Characteristics

10.5 Selection Process – Tools and Techniques

10.6 Employee Orientation and Socializing

10.7 Increasing Role of Information Technology and Application of IT in HR

10.8 Summary

10.9 Keywords



Chapter 11 Introduction of Accounting

11.1 Introduction

11.2 Meaning of Accounting

11.3 Need of Accounting

11.4 Generally Accepted Accounting Principles

11.5 Objectives of Accounting

11.6 Different Branches of Accounting

11.7 Summary

11.8 Keywords


11.10 Answers

Chapter 12 Recording of Transactions

12.1 Introduction

12.2 Recording of Transactions

12.3 Accounting System

12.4 Journals

12.5 Ledger

12.6 Summary

12.7 Keywords


12.9 Answers

Chapter 13 Subsidiary Books

13.1 Introduction

13.2 Subsidiary Books

13.3 Types of Subsidiary Books

13.4 Trial Balance

13.5 Summary

13.6 Keywords


13.8 Answers

Chapter 14 Final Accounts with Adjustments

14.1 Introduction

14.2 Object of Preparing Final Accounts

14.3 Preparation of Final Accounts

14.4 Classification of Final Accounts

14.5 Summary

14.6 Terminal Questions

14.7 Answers

Chapter 15 Errors and their Rectification & Reconciliation Statement

15.1 Introduction

15.2 Need of Reconciliation

15.3 Reasons of Difference

15.4 Procedure of Preparing the Reconciliation Statement

15.5 Summary


15.7 Answers

Chapter 16 Accounts of Partnership Firm

16.1 Introduction

16.2 Nature of Partnership

16.3 Partnership Deed

16.4 Special Aspects of Partnership

16.5 Guarantee of Profit to a Partner

16.6 Past Adjustments

16.7 Final Accounts

16.8 Summary


16.10 Answers

Chapter 17 Dissolution of Firms

17.1 Introduction

17.2 Dissolution of Partnership

17.3 Dissolution of Firm

17.4 Settlement of Accounts

17.5 Accounting Treatment

17.6 Summary


17.8 Answers

Chapter 18 Depreciation

18.1 Introduction

18.2 Meaning of Depreciation

18.3 Need of Depreciation

18.4 Methods of Depreciation

18.5 Journal Entries and Ledger Accounts

18.6 Depreciation Policy as per AS-6

18.7 Summary


18.10 Answers

P-2. Logistics Fundamentals and Processes

UNIT I

Chapter 1 Introduction to Logistics Management

1.1 Introduction

1.2 Definition

1.3 Evolution of Logistics Concept

1.4 Scope of Logistics

1.5 Objectives of Logistics

1.6 Components of Logistics Management

1.7 Functions of Logistics

1.8 Integrated Logistics Management

1.9 Barriers to Internal Integration

1.10 Role of Logistics in Supply Chain

1.11 Summary

1.12 Lesson End Activity

1.13 Keywords



Chapter 2 Logistics Organisation and Performance Measurement

2.1 Introduction

2.2 Logistics and Customer Service

2.3 Logistics in Competitive Strategy

2.4 Logistics Organisation

2.5 Performance Measurement

2.6 Enterprise Resource Planning (ERP)

2.7 Systems, Applications and Products (SAP)

2.8 ORACLE

2.9 Summary


2.11 Keywords



UNIT II

Chapter 3 Inventory Planning and Warehousing

3.1 Introduction

3.2 Inventory Planning

3.3 Inventory Planning Methods

3.4 Inventory Costs

3.5 Classifying Inventory

3.6 Nature and Importance of Warehousing

3.7 Types of Warehouses

3.8 Warehousing Functions

3.9 Warehousing Layout and Design

3.10 Summary

3.11 Lesson End Activities

3.12 Keywords



Chapter 4 Materials Handling and Packaging

4.1 Introduction

4.2 Materials Handling – Concept, Objectives and Guidelines

4.3 Importance of Materials Handling

4.4 Materials Handling – Principles

4.5 Materials Handling Equipments

4.6 Selection of Materials Handling Equipments

4.7 Packaging

4.8 Role of Packaging

4.9 Requisites of Good Packaging

4.10 Packaging Materials and Forms of Packaging

4.11 Packaging for Export

4.12 Consumer and Industrial Packaging

4.13 Packaging for Material Handling Efficiency

4.14 Summary


4.16 Keywords



UNIT III

Chapter 5 Transportation and Logistics

5.1 Introduction

5.2 Transportation – Functions and Principles

5.3 Transportation Participants

5.4 Role of Transportation in Logistics

5.5 Transportation Cost

5.6 Transportation Selection Decision

5.7 Transport Administration

5.8 Summary


5.10 Keywords



Chapter 6 Modes of Transportation

6.1 Introduction

6.2 Modes of Transportation

6.3 Transport Economics

6.4 Inter-modal Operations

6.5 Summary


6.7 Keywords



UNIT IV

Chapter 7 Containerisation

7.1 Introduction

7.2 Containerisation

7.3 Classification of Containers

7.4 Packing of Cargo in Containers

7.5 Container Leasing

7.6 Benefits of Containerisation

7.7 Constraints in Containerisation

7.8 Containerisation - Global Scenario

7.9 Summary


7.11 Keywords



Chapter 8 Intermediaries

8.1 Introduction

8.2 Shipping - Indian Scenario

8.3 Shipping Agents and Brokers

8.4 Freight Management

8.5 Route Planning

8.6 Role of Ports

8.7 Inland Container Depots (ICDs)

8.8 CONCOR (Container Corporation of India)

8.9 Summary


8.11 Keywords



UNIT V

Chapter 9 Reverse Logistics and Logistics Information System

9.1 Introduction

9.2 Reverse Logistics

9.3 e-Logistics

9.4 Logistics Information System

9.5 Application of Information Technology in Logistics

9.6 Summary


9.8 Keywords



Chapter 10 Automatic Identification Technologies

10.1 Introduction

10.2 Automatic Identification Technologies

10.3 Logistics Outsourcing

10.4 Global Logistics

10.5 Summary


10.7 Keywords



P-3. Strategies and Organizations In Logistics

Chapter 1 Logistics and Supply Chain Strategy

Introduction

Importance of Corporate Strategy

Importance of Corporate Strategy to Logistics and Supply Chain Management

Organisational Planning

Relationship between Logistics Strategy and Corporate Strategy

Logistics Strategic Planning

Supply Chain Management

Managing Supply Chains for Global Challenges

Supply Chain Management in India: Issues and Challenges

Logistics System

Logistical Environment

Communication and IT

Chapter 2 Strategic Planning Process

Introduction

The Organisational Planning Process

The Strategic Logistical Plan

Evaluation and Selection of Channel Members

Logistics Audit

Basics of Logistics and Supply Chain Strategy

Managing Supply Chain for Business Transformation

Integrating Strategic Planning for Logistics and Supply Chain Management Functions

Strategic Planning

Strategy Implementation

Chapter 3 Developing Strategy

Introduction

Developing Logistics/Supply Chain Strategy

Developing Corporate Strategy

Developing Logistics and Supply Chain Planning

Conceptualizing the Logistics and Supply Chain Planning Problem

Guidelines of Strategy Formulation

Reverse Logistics as a Competitive Strategy

Environment and Resource Analysis

Components of External Environment

Internal Analysis

SWOT Analysis

Chapter 4 Selecting and Measuring Strategic Performance

Introduction

Selecting the Proper Channel Strategy

Measuring Strategy Performance

Product Outsourcing

Benchmarking Supply Chain

Measurement and Improvement of LSCM Service Quality and Performance

Evaluation of Managerial Performance

Performance Measures

Programmes to Improve Quality and Productivity in LSCM

Quality of Service

Cost of LSCM

Chapter 5 Management of Relationship and Developing Trust

Introduction

Relationship Management

Developing Collaborative Relationship

Initial Relationships

Multi Determination of Goal

Performance Feedback

Developing Trust

Building Trust in Relationships

Determinants of Service Quality

Chapter 6 Strategic Focus for Supply Chain Management and Logistics

Introduction

Facility Location Strategy

Inventory Decisions

Transport Strategy and Importance in Global Logistics

Supply Chain Cycle: Time Reduction

Logistics Strategy

Demand-driven Supply Network

Future Growth and Related Constraints of Global Supply Chain Management and International Logistics

Future Strategic Focus for Supply Chain Management and Logistics

Evaluation of Supply Chain Strategies

Statistical Analysis

Chapter 7 Logistics/Supply Chain Organisation

Introduction

Logistics and Supply Chain Organisation

Design and Management of SCM

Organising the Logistics/Supply Chain Effort

Need for Organisation Structure

Organisational Development

Organisational Choice

The Informal Organisation

The Semi-informal Organisation

The Formal Organisation

Chapter 8 Organisational Orientation

Introduction

Organisational Orientation

Process Strategy

Market Strategy

Information Strategy

Organisational Positioning

Centralisation vs Decentralisation

Staff vs Line Organisation

Large vs Small Organisation

Inter-functional Management

Inter Organisational Management

The Super Organisation

Managing the Conflict

Alliances and Partnerships

Chapter 9 Logistics/Supply Chain Control

Introduction

Logistics/Supply Chain Control

Control Process Framework of Supply Chain

Logistics/Supply Chain Control Model

Types of Control System

Control System Detail

Control in Practice

Decision Support System

Control Information

Measurement and Interpretation

Corrective Action

Chapter 10 Organising Integrated Logistics

Introduction

Environmental Facts Affecting Logistics Management

Importance of an Effective Logistics Organisation

Stages of Development of Organisational Structure in Integrated Logistics

Generic Logistics Strategies

Components of an Optimal Logistics Organisation

Development of an Optimal Logistics Organisation

SCOR Model

Control Links to Artificial Intelligence

Pattern Recognition

Performance Patterns

Course of Action

P-4. Distribution Management

Chapter 1 Physical Distribution

1.1 Definition and Need of Physical Distribution (PD)

1.2 Market Forces Affecting Distribution

1.3 Relations with Sales and Distribution Centers

1.4 Dispatch and Delivery

1.5 Resource Planning

1.6 Summary

1.7 Keywords



Chapter 2 Channels of Distribution

2.1 Role of Distribution in Marketing

2.2 Channel Functions

2.3 Structure - Design of Distribution Channel Network

2.4 Factors Affecting Choice of Distribution Channels

2.5 Summary

2.6 Keywords



Chapter 3 Channel Management

3.1 Intermediaries in Distribution Channels – Types and Roles

3.2 Selection of Channel Members

3.3 Training, Motivation and Evaluation of Channel Members

3.4 Changing Channel Arrangements

3.5 Summary

3.6 Keywords



Chapter 4 Modes of Transport

4.1 Introduction

4.2 Necessity of Transport in Industries

4.3 Role of Transport in Logistics

4.4 Development of Transport through Ages

4.5 Types of Transport

4.6 Summary



Chapter 5 Transportation in India

5.1 Introduction

5.2 Transportation and Logistics

5.3 Transport and Pollution

5.4 Legal Aspect of Transport in India

5.5 Energy Consumption

5.6 Summary



Chapter 6 Rail Transport in India

6.1 Introduction

6.2 History of Railways in India

6.3 Indian Railways Network

6.4 Types of Wagon

6.5 Summary



Chapter 7 Procurement of Transport Services

7.1 Purchase

7.2 Lease and hire options

7.3 Licensing

7.4 Traffic Regulations

7.5 Transport Laws

7.6 Scheduling

7.7 Load Planning and utilization

7.8 Containerization

7.9 Control and monitoring of costs

7.10 Summary

7.11 Keywords



Chapter 8 Documentation and Freights

8.1 Introduction

8.2 Procedure for Booking of Goods

8.3 Documents Required for Export-import

8.4 Freights

8.5 Determination of Freight Rate

8.6 Contracts of Affreightments

8.7 Sea Freight

8.8 Conference Liner Staff

8.9 Tramp Freights

8.10 Release of Goods

8.11 Summary



Chapter 9 Insurance of Goods in Transit

9.1 Introduction

9.2 Rational for Taking the Policy

9.3 Insurance Premium

9.4 Inspection of Goods

9.5 Transshipment

9.6 Summary



Chapter 10 Supply Chain Management

10.1 Introduction

10.2 Concept and Basic Definition of Supply Chain Management

10.3 Decision Domains in Supply Chain Management

10.4 Supply Chain Management and Logistics

10.5 Role of Logistics in Supply Chain

10.6 Role of Supply Chain Management in Business and Trade

10.7 Scm and Different Departments

10.8 Responsibility of Coordination of all the Departments

10.9 Summary



Chapter 11 Inventory Planning and Warehousing

11.1 Introduction

11.2 Depot Location and Distribution

11.3 Inventory and Warehouse Decisions

11.4 Inventory and Warehousing Strategy

11.5 Supply Chain Warehouse Challenges

11.6 Integration of Warehouse with other Departments

11.7 Inventory Model

11.8 Inventory Management System

11.9 Constraints to Inventory Planning

11.10 Inventory and Customer Service

11.11 Logistics and Customer Service

11.12 Summary



Chapter 12 Order Processing

12.1 Introduction

12.2 Definition and Concept

12.3 Components of Order Processing

12.4 Order Management System

12.5 Length and Variability of the Operating Cycle

12.6 Order Selection Systems

12.7 Asrs Systems

12.8 Order Picking and Inspection

12.9 Packaging

12.10 Importance of Packaging in Supply Chain

12.11 Dispatch of Goods

12.12 Dispatch Documents

12.13 International Documentation

12.14 Record Keeping

12.15 Summary



Chapter 13 Improving Supply Chain Management

13.1 Introduction

13.2 Improving Supply Chain Management

13.3 Advanced Planning Systems

13.4 Outsourcing

13.5 Summary



Chapter 14 Cost Control of Total Distribution System

14.1 Introduction

14.2 Tasks and Approaches in Physical Distribution

14.3 Physical Distribution Cost Analysis

14.4 Elements of Total Cost in Physical Distribution System

14.5 Physical Distribution System Efficiency

14.6 Summary

14.7 Review Qusetions


Chapter 15 Customer Satisfaction in Business Logistics

15.1 Introduction

15.2 Logistics as a Core Strategic

15.3 Life Cycle Planning Framework

15.4 Customer Service Defined

15.5 Increasing Customer Expectations

15.6 After Sales Service

15.7 Summary



P-5 – Logistics Systems Operations

Contents

Chapter 1 Introduction to Logistics Management 1.1 Introduction 1.2 Concept and Scope of Logistics 1.3 Logistics and Supply Chain Management 1.4 Integrated Logistics Management 1.5 Inventory 1.6 Summary 1.7 Keywords 1.8 Review Questions 1.9 Further Readings

Chapter 2 Warehousing Basics 2.1 Introduction 2.2 Concept of Warehousing 2.2.1 Evolution 2.2.2 Warehouse Functionality 2.3 Location of Warehouse 2.3.1 Low Cost Location 2.3.2 Factors Affecting Warehouse Location 2.4 Warehouse Operations 2.4.1 Types of Warehouse Operations 2.4.2 Public vs. Private Warehousing 2.5 Warehouse Productivity 2.6 Summary 2.7 Keywords 2.8 Review Questions 2.9 Further Readings

Chapter 3 Warehouse Layout 3.1 Introduction 3.2 Data Collection and Analysis 3.3 Space Calculation 3.3.1 Aisle Width 3.4 Designing and Layout 3.5 Warehouse Layout Types 3.6 Summary 3.7 Keywords 3.8 Review Questions 3.9 Further Readings

Chapter 4 Equipment Handling 4.1 Introduction 4.2 Storage Equipment 4.3 Warehouse Handling Equipment 4.4 Material Handling 4.5 Summary 4.6 Keywords 4.7 Review Questions 4.8 Further Readings

Chapter 5 Labeling and Packaging

5.1 Introduction 5.2 Labeling 5.2.1 Types of Labeling 5.3 Packaging 5.3.1 Packaging Functions 5.3.2 Types of Packaging 5.3.3 Packaging of Hazardous Materials 5.4 Summary 5.5 Keywords 5.6 Review Questions 5.7 Further Readings

Chapter 6 Inventory Management 6.1 Introduction 6.2 Objectives of Inventory Management 6.3 Need for Inventory Management 6.3.1 Purpose of Inventory 6.4 Inventory Classification 6.4.1 Matrices 6.5 Types of Inventory 6.6 Summary 6.7 Keywords 6.8 Review Questions 6.9 Further Readings

Chapter 7 Forecasting 7.1 Introduction 7.2 Concept of Forecasting 7.3 Types of Forecasting 7.4 Forecasting Methods 7.4.1 Semi Averaging 7.4.2 Exponential Smoothing 7.4.3 Tracking 7.5 Safety Stock 7.6 Summary 7.7 Keywords 7.8 Review Questions 7.9 Further Readings

Chapter 8 Inventory Control Techniques 8.1 Introduction 8.2 ABC Method 8.2.1 Advantages of ABC Method 8.2.2 Limitations of ABC Method 8.3 VED Analysis 8.4 Determining Stock Levels 8.5 Determining Basic Stock 8.6 Summary 8.7 Keywords 8.8 Review Questions 8.9 Further Readings

Chapter 9 Inventory Control Management 9.1 Introduction 9.2 Integrated Inventory Management System 9.3 Inventory Control Framework 9.4 Inventory Cost 9.5 Inventory Models

9.5.1 Single Period Models 9.5.2 Multiple Period Models 9.6 Summary 9.7 Keywords 9.8 Review Questions 9.9 Further Readings

Chapter 10 Inventory Models 10.1 Introduction 10.2 Complex Models 10.2.1 Quantity Discount Model 10.2.2 Variable Demand and Constant Lead Time 10.2.3 Uncertainty in Demand and Lead Time 10.3 Production and Inventory Cost 10.4 Mathematical Models 10.5 Summary 10.6 Keywords 10.7 Review Questions 10.8 Further Readings

P-6-Operations Research Applications in Logistics

Contents

Chapter 1 Introduction to OR&QT 1.1 Introduction 1.2 Nature of operation Research 1.2.1 Glaring Characteristics of Operations Research 1.2.2 Phases of Operations Research 1.2.3 Methodology Used in Operations Research 1.3 Types of OR Models 1.4 Elements of Decision Models 1.5 Summary 1.6 Keywords 1.7 Review Questions 1.8 Further Readings

Chapter 2 Modeling 2.1 Introduction to Decision Analysis, risk, Modeling and simulation 2.2 Principles of Logistics Models 2.3 Concepts and Limitations 2.4 Mapping Logistics Flows 2.5 Use of simulation Techniques in Logistics 2.5.1 Simulation Process 2.5.2 Advantages and Disadvantages Of Simulation 2.5.3 Monte Carlo Simulation 2.6 Summary 2.7 Keywords 2.8 Review Questions 2.9 Further Readings

Chapter 3 Linear Programming 3.1 Linear programming method 3.2 Transportation model 3.3 Transportation problems in Distribution 3.4 Solving Quantitatively Problems relating to Transportation 3.4.1 Factor rating Analysis 3.4.2 Break Even Model 3.4.3 Load Distance Model 3.5 Warehousing 3.5.1 Warehouse Functionality 3.5.2 Warehouse planning 3.5.3 Cost benefits and operational techniques 3.6 Summary 3.7 Keywords 3.8 Review Questions 3.9 Further Readings

Chapter 4 Inventory Model 4.1 Introduction 4.2 Types of Inventory 4.3 Inventory Management Systems 4.3.1 Functions of inventory 4.3.2 Inventory Costs 4.3.3 Inventory Control 4.3.4 Inventory Metrics 4.3.5 Average Inventory Investment

4.3.6 Inventory Turnover Ratio 4.3.7 Days of Inventory 4.4 Fixed-order and Economic Order Quantity Model 4.4.1 EOQ Model 4.5 Summary 4.6 Keywords 4.7 Review Questions 4.8 Further Readings

Chapter 5 Queuing Theory in Logistics 5.1 Introduction 5.2 Basic Structure of Queuing Models 5.3 Characteristics of Queuing Models 5.4 Probability Distributions – Poisson and Exponential Distributions 5.5 Single Server Queuing Model 5.6 Solutions of Problems of Queuing theory in Logistics 5.7 Summary 5.8 Keywords 5.9 Review Questions 5.10 Further Readings

Chapter 6 Investment Decisions and Analysis 6.1 Introduction 6.2 Aims of Capital Budgeting 6.3 Methods of Investment (Capital Budgeting) 6.4 Pay Back Period Method of Investment 6.5 Accounting or Average Rate of Return 6.6 Discounted Cash Flows Method 6.7 Summary 6.8 Keywords 6.9 Review Questions 6.10 Further Readings

Chapter 7 Break Even Analysis 7.1 Introduction 7.2 Basic CVP Model 7.2.1 Assumptions underlying CVP Analysis 7.2.2 Importance of CVP model 7.2.3 Limitations Underlying CVP Analysis 7.3 Concept of Break Even analysis and Break-even Point 7.3.1 Fixed and Variable Costs 7.3.2 Contribution Margin (CM) 7.3.3 Contribution Margin Ratio 7.3.4 Determining the Break Even Point 7.3.5 Graphic presentation 7.4 Summary 7.5 Keywords 7.6 Review Questions 7.7 Further Readings

Chapter 8 Resource Allocation and Matrices 8.1 Introduction 8.2 Allocation of resources using assignment Model 8.2.1 Mathematical structure for assignment model 8.2.2 Types of assignment problem 8.3 Hungarian method for solving assignment problem using Matrices 8.4 Solving unbalanced Assignment problem using Matrices 8.5 Summary

8.6 Keywords 8.7 Review Questions 8.8 Further Readings

Chapter 9 Replacement Theory 9.1 Introduction 9.2 Replacement Models 9.3 Types of Maintenance Cost 9.4 Replacement of Items that Deteriorate Gradually 9.5 Replacement of Items that Fail Suddenly 9.6 Summary 9.7 Keywords 9.8 Review Questions 9.9 Further Readings

Chapter 10 Availability of Software packages in Logistics 10.1 Introduction 10.2 What Is Logistics Management Software? 10.3 Common Features of Logistics Software 10.4 Types of Buyers 10.5 Market Trends to Understand 10.6 Top Most Reviewed Logistics Software Systems 10.7 Summary 10.8 Keywords 10.9 Review Questions 10.10 Further Readings

P-7 Import, Export Procedures

Chapter 1 Introduction to Exports and Imports

1.1 Introduction 1.2 Motivations for Export 1.3 Export Regulation in India: Framework 1.4 Development and Regulation of Foreign Trade 1.5 Foreign Exchange Regulation Act, 1973 (FERA) 1.6 Foreign Exchange Management Act, 1999 (FEMA) 1.7 Customs Act, 1962 1.8 The Export (Quality Control and Inspection) Act, 1963 1.9 Summary 1.10 Keywords 1.11 Review Questions 1.12 Further Readings

Chapter 2 Export Documentation Framework 2.1 Introduction 2.2 Export Documentation Requirements in India 2.3 Commercial Documents 2.4 Regulatory Documents 2.5 Packing List 2.6 Summary 2.7 Keywords 2.8 Review Questions 2.9 Further Readings Chapter 3 Import Management 3.1 Introduction 3.2 Types of Importers 3.3 What to Import 3.4 Selection of Market 3.5 Selection of Supplier 3.6 Import Contract 3.7 Import Licence 3.8 Import Finance 3.9 Import Clearance Procedure 3.10 Import Control 3.11 Out of Customs Charged Order

3.12 Clearance for Bond Warehousing

3.13 Advance Filing of Bill of Entry

3.14 Demurrage

3.15 Summary

3.16 Keywords

3.17 Review Questions 3.18 Further Readings Chapter 4 International Business Contracts

4.1 Introduction

4.2 Export Contracts

4.3 Essentials of an Export Contract

4.4 Dispute Settlements under WTO

4.5 Summary

4.6 Keywords

4.7 Review Questions 4.8 Further Readings Chapter 5 Export Finance

5.1 Introduction

5.2 Export Cycle

5.3 Pre-Shipment Finance

5.4 Advances against Duty Drawback/Incentives

5.5 Post-Shipment Credit

5.6 Advantages to Exporters

5.7 Role of Export-Import Bank of India in Export Finance

5.8 Credit and Collections in Export Financing

5.9 Uniform Customs and Practices for Documentary Credits (UCP 600)

5.10 Summary

5.11 Keywords

5.12 Review Questions 5.13 Further Readings Chapter 6 Pre-shipment Inspection

6.1 Introduction

6.2 Notification of Commodities

6.3 Export Certification Systems

6.4 Relaxations from Compulsory Pre-shipment Inspection

6.5 Recognition to Inspection Agencies

6.6 Pre-shipment Inspection as per Requirements of the Buyer

6.7 Summary

6.8 Keywords

6.9 Review Questions 6.10 Further Readings Chapter 7 Export Shipment Procedure

7.1 Introduction

7.2 Enquiry

7.3 Quotation

7.4 Order Receipt and Acceptance

7.5 Finance, Production and Packing

7.6 Excise Clearance

7.7 Customs Clearance

7.8 Export Incentives

7.9 Functions

7.10 Services Offered

7.11 Imports

7.12 Negotiation of Document with Banks

7.13 Summary

7.14 Keywords

7.15 Review Questions Chapter 8 Export Incentives

8.1 Introduction

8.2 Sales Tax/VAT Exemption

8.3 Excise Exemption

8.4 Procedure for Filing the Rebate Claim and its Sanction

8.5 Duty Drawback

8.6 Income Tax Concessions 8.7 Import Concessions 8.8 Duty Free Import Authorization Scheme 8.9 Special Economic Zones

8.10 Free Trade and Warehousing Zones 8.11 Star Export Houses

8.12 Deemed Exports

8.13 Summary

8.14 Keywords

8.15 Review Questions 8.16 Further Readings Chapter 9 Export Logistics

9.1 Introduction 9.2 Export Supply Chain 9.3 Ocean Transport 9.4 Ports in India 9.5 Air Transport 9.6 Road Transport 9.7 Rail Transport 9.8 Warehousing 9.9 Central Warehousing Corporation 9.10 Containerization 9.11 Container Sizes 9.12 International Logistics 9.13 All Cargo Global Logistics Limited 9.14 Summary 9.15 Keywords 9.16 Review Questions 9.17 Further Readings Chapter 10 World Shipping Structure

10.1 Introduction 10.2 Cargo Types 10.3 Shipping Freight 10.4 Freight Surcharges 10.5 Shipping Stowage 10.6 Containerization

10.7 International Agreements & Conferences on SeaTransport 10.8 Indian Shipping 10.9 Shipping Corporation of India 10.10 The Indian Register of Shipping 10.11 Directorate General of Shipping, Government of India 10.12 Concept of Dry Ports 10.13 Air Transport 10.14 The Indian Air Cargo Market 10.15 Summary 10.16 Keywords 10.17 Review Questions 10.18 Further Readings

P-8- IT-Enabled Logistics Management

Contents

Chapter 1 Introduction of Information Technology in Logistics 1.1 Introduction 1.2 Definition of Information Technology 1.2.1 Use of online Web Portals 1.2.2 Integration Network links 1.3 Definition of Logistics Management 1.4 Importance of logistics 1.5 Concept of e-logistics 1.5.1 e-procurement 1.5.2 e-purchasing 1.5.3 e-sourcing 1.5.4 e-vendor management 1.5.5 e-market fulfillment(B2C) 1.6 Summary 1.7 Keywords 1.8 Review Questions 1.9 Further Readings Chapter-2 Information Systems in Logistics 2.1 Introduction

2.2 Types of Logistics Information System 2.3 Steps in Designing an Information System

2.3.1 Product/Material Flow 2.3.2 Information Flows 2.3.3 Funds Flow

2.4 Steps in implementing an Information System 2.5 Concepts of EDI

2.5.1 Electronic on-line tracking 2.6 Role of Logistics in Web based purchasing and E-commerce. 2.7 ERP Packages and Logistics. 2.8 Summary


Chapter-3 Logistics and Virtual Organization 3.1 Introduction 3.2 Concept of Virtual Organization 3.3 IT integrated Manufacturing Department 3.4 IT integrated Purchase Department 3.5 IT integrated Finance Department 3.5.1 Liaison with Banks 3.6 IT integrated Research and Development or Operations Department 3.7 IT integrated Marketing and Sales Department 3.7.1 Business Process Outsourcing 3.8 Information Technology Department 3.9 Summary 3.10 Keywords 3.11 Review Questions 3.12 Further Readings

Chapter 4 Information Technology and Supply Chains 2.1 Introduction 2.2. Definition of Supply Chain Management 2.2.1 e-supply chain 2.3 The role of supply chain systems in business change 2.4 Transaction systems 2.5 Planning Systems 2.6 Data analysis and reporting 2.7 ASP, outsourcing and security 2.8 Transport management systems 2.9 Supply-coordination and warehousing systems 2.10 Implementation 2.11 IT and process mapping tool 2.12 Summary 2.13 Keywords 2.14 Review Questions 2.15 Further Readings

Chapter-5 Setting up e-Logistics

5.1 Introduction 5.2 Creating New Assortments 5.2.1 Defining Item Release 5.3 Creating properties 5.4 Creating Items 5.5. Creating Item Relation Type 5.6 Creating Catalogs 5.7 Defining e-logistics Settings 5.8 Systems tools 5.9 Summary


Chapter-6 Using e-logistics

6.1 Introduction 6.2 Item Card 6.2.1 Edit 6.2.2 Log 6.2.3 Configuration 6.2.4 Attachments 6.2.5 Statistics 6.2.6 Translation 6.2.7 Action 6.3 Item Configuration 6.3.1 Menu Path 6.3.2 Roles and Rights 6.3.3 Buttons 6.3.3.1 For Child 6.3.3.2 For Parent 6.3.3.3 For Exit

6.4 Item Attachment 6.5 Item Translation 6.6 Item Security 6.7 Item Attributes 6.8 Item Monitor 6.9 Managing Item Price 6.9.1 Maintaining Item Price 6.10 Search and Reports

6.11 Summary 6.12 Keywords 6.13 Review Questions 6.14 Further Readings

Chapter-7 Integrating Inventory Planning, Management and Forecasting

7.1 Introduction 7.2 Problems with traditional approaches to inventory planning

7.3 New inventory requirement 7.3.1 The lead-time gap 7.3.2 Inventory and time 7.4 Inventory planning for manufacturing 7.5 Inventory planning for retailing

7.6 Need for Inventory Management 7.7 Inventory Classification and Inventory types 7.8 Concept of Demand Forecasting 7.9 Methods or Techniques of Demand Forecasting 7.9. Online Survey Methods 7.9.1 Online Consumer Survey Method 7.9.2 Online Collective Opinion method 7.9.3 Delphi Method

7.9.4. Market Experiments Method 7.10 Use of Software Packages in Statistical Methods

7.10.1 StatTools 7.10.1 Oracle Demantra 7.10.2 i2 7.10.3 Manugistics 7.10.4 SAS 7.10.5 SPSS 7.10.6 Forecast Pro 7.10.7 Autobox

7.11 Summary 7.12 Keywors 7.13 Review Questions 7.14 Further Readings

Chapter-8 e- Warehousing, Inventory Financing and Control

8.1 Introduction 8.2. Meaning of e-warehousing 8.3 Types of Warehouses 8.4 e-Warehousing Functionalities 8.4.1 Help and Support

8.4.2 Online Shop-Start Up 8.4.3 Managed Marketplace Listings 8.4.4 Secure Storage Solutions 8.4.5 Products Barcoded 8.4.6 Pick and Pack 8.4.7 Quick Courier Dispatch 8.4.8 Trans-Atlantic Services 8.4.9 24 Hour Online Access 8.5. Inventory Financing 8.5.1 Accounting 8.5.2 Budgeting 8.5.3 Management of Working Capital 8.6 Inventory at Cost Methods 8.6.1 FIFO Method 8.6.2 LIFO Method 8.6.3 Weighted Average Cost Method 8.6.4 Economic Order Quantity 8.7 Inventory Control Techniques 8.7.1 Safety Stock 8.7.2 Service Levels


Chapter-9 Transportation and Commercial Aspects in Distribution

9.1 Introduction 9.1.1 Basics of Route Planning 9.1.2 Route Optimization 9.1.3 Using the Model

9.2 Transportation 9.2.1 Road Transportation 9.2.2 Air Transportation 9.2.3 Sea Transportation 9.2.4 Inland Waterways

9.3 Online Distribution Agreement Specimen 9.4 Logistics Models or Logistics Operations

9.4.1 Export Documentation 9.4.2 Import Documentation 9.4.2.1 Bill of Entry Form 9.4.2.2 Documents to be submitted by Importers 9.4.2.3 Assessment of Duty and Clearance


Chapter-10 Distribution Resource Planning

10.1 Introduction 10.2 New Terms and Definitions 10.2.1 Distribution Resource Planning

10.2.2 Planned Transfer Order 10.2.3 Transfer Order Status 10.3 User Level Functionality 10.3.1 Transfer Order 10.3.2 Issue Stock to Shipping, Ship Shipment and Inventory Receipt 10.3.3 Configure Schedule 10.3.4 Site 10.3.5 Item Site and Update Item Site by Class Code 10.3.6 Item and Item Sites 10.3.7 Planner Code 10.3.8 Scheduling Menu 10.3.9 Run MRP by Planner Code and Run MPS 10.3.10 Planned Order 10.3.11 Planned Orders by Planner Code and Item Displays 10.3.12 Release Planned orders by Planner Code


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