RFLIPF Electronic Member Guide 22 March 2016

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    ROAD FREIGHT AND LOGISTICS INDUSTRY

    PROVIDENT FUND

    MEMBER GUIDE

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    INDEX PAGE

    1. Introduction 3

    2. Structure of the Fund 3

    3. Membership Criteria 4

    4. Contributions 4 

    5. Registering for Tax 5

    6. Fund Credit  – Your Retirement Savings 5

    7. Fund Benefits 6

    7.1 Retirement Benefit 6

    7.2 Withdrawal Benefit 8

    7.3 Disability Benefit 9

    7.4 Death Benefit 11

    7.5 Repatriation of Mortal Remains 12

    7.6 Funeral Benefit 12

    8. HOW TO CLAIM 14

    9. PENSION-BACKED HOME LOANS 15

    10. CONTACT DETAILS 16

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    1. INTRODUCTION 

    Thank you for taking the time to read this very important document.

    The information in this booklet applies to all members of the Road Freight and Logistics

    Industry Provident Fund. Every effort has been made to ensure the accuracy of this booklet,however the Fund Rules will always apply in the event of any dispute arising. You may

    obtain an electronic copy of the Rules of the Fund from the registered office of the Fund,

    from the Fund administrator or the Fund’s website.

    The Fund is approved in terms of the Income Tax Act and registered in terms of the Pension

    Fund Act, under the name “Road Freight and Logistics Industry Provident Fund”. This

    legislation governs the rules of the fund, the payment of benefits and the activities of the

    Board of Trustees. What this means is simply that your money is protected by legislation and

    laws to ensure that you have money saved for when you retire.

    The Fund was established in 1992 to provide the members of the road freight and logisticsindustry with adequate retirement and risk benefits and also to pay any withdrawal claims

    when they arise.

    We recommend that you obtain professional advice from a licensed financial adviser before

    you exercise any options with regard to your retirement benefits.

    2. STRUCTURE OF THE FUND 

    Your Fund is a provident fund and provides benefits for when you retire or leave the service

    of your employer before retirement. A separate disability policy provides income

    replacement if you become disabled and the group life scheme provides benefits in the

    event of your death.

    Your Fund is managed by a Board of eight Trustees of which two are independent

    professional Trustees. The Trustees in turn appoint an administrator, actuary, asset

    manager, auditor and investment managers to assist the Fund.

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    Role Players Involved in the Fund

    SANLAM  Front Office - they are responsible to collect contributions from the

    employer, and they assist members with enquiries, and they collect

    claims and make sure they are complete before submitting to SALT

    EB for processing.

    SALT EB  Back Office - they receive the contribution schedules from Sanlam and

    allocate contributions to members accounts. SALT receives complete

    claim forms from Sanlam and process and pay claims. SALT

    responsible for the administration of member records and compiling

    the financial statements of the Fund as well as producing the member

    benefit statements.

    NMG Responsible to pay Funeral Benefits and Disability Benefits

    3. MEMBERSHIP CRITERIA

     All staff members who fall within the eligible categories specified by the Fund are eligible to

     join the Fund.  Membership is compulsory. Membership of the Fund ceases when youretire, die, your employer ceases participation in the Fund or you cease to be employed by

    your employer due to ill health, retrenchment or resignation.

    4. CONTRIBUTIONS

    Every month, active Members contribute 10% of wages or salary towards their retirement

    savings.

    The employer also contributes 10% of member’s  wages (on behalf of the member) to the

    Fund to cover their risk benefits, other Fund expenses as well as additional retirement

    savings.

    NOTE: Audited Benefit Statements are distributed annuallyFrom 1 March member and employer contributions are taxed as fringe benefits 

    Retirement savings are invested by the Fund over the

    term of membership. The interest earned through this

    investment is added to your retirement savings in the

    form of annual bonus declarations.

      Member Contributes 10% (100% of your

    member contribution is invested for you by the

    Fund)

      Employer Contributes 10% (a portion of the

    employer ’s contribution goes towards the

    various costs including risk benefits and the

    remainder is invested for you by the Fund)

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    5. REGISTER FOR TAX

    It is very important that you ensure that you are a registered tax payer before electing to

    withdraw or retire from the Fund. If you are not registered as a tax payer, or if your tax

    affairs are not in order SARS will not provide a tax directive and your benefits from the Fund

    cannot be paid.

    6. FUND CREDIT  – YOUR RETIREMENT SAVINGS

    Your Fund Credit is the value of your accumulated savings in the Fund.

     Accumulated Savings is the sum of:

      your benefit transferred into the fund from any previous fund (if applicable);

      your contributions made to the Fund;  the contributions made by your employer to the Fund on your behalf, less the costs of

    the death and disability benefits and of the administration of the fund; and

      the net investment growth (after investment fees) earned on the abovementioned

    amounts. 

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    BONUS ALLOCATION

     All your contributions (full 100%) as well as a portion of the employer contributions is

    invested on a monthly basis on your behalf so that your Fund value/savings can grow. The

    growth accumulated from these investments is allocated annually to you in the form of an

    annual bonus declaration.

    The Bonus allocation for the past 3 years are:

      13% for 2013

      10% for 2014

      13.4% for 2015

    7. FUND BENEFITS

    7.1 RETIREMENT BENEFITS

    Normal retirement age is 65 years and you may retire early from the age of 55, with your

    employer's consent. 

    Contributions (that are allocated towards retirement savings) are invested by the Fund over

    the term of your membership. The interest earned on the contributions invested (bonus

    allocations) are also added. Retirement fund benefits are paid in a cash lump sum to you.

    Retirement fund benefits taken in cash are taxed if the benefit is greater than R500 000.

    Payment of retirement fund benefit

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    Retirement benefits taken in cash will be taxed according to the table below:

    Lump sum Retirement Tax liability

    R0 to R500 000  Tax free 

    R500 001 to R700 000  18% 

    R700 001 to R1 050 000  R36 000 + 27% of taxable income above R700 000 

    R1 050 001 and above  R 130 500 + 36% of taxable income above R 1 050 000 

    NOTE ON RETRENCHMENT

    If members are retrenched and they are younger than 55 years - the exit is seen as a

    withdrawal from the Fund and is paid as a resignation benefit. Tax free amount is only

    R 25 000.

    If the member is older than 55 years - the exit is seen as a retirement from the Fund and the

    benefit is paid as a retirement benefit. Tax free amount is R 500 000.

    DEDUCTIONS ALLOWED FROM FUND BENEFITS

    When benefits are paid to members certain deductions are allowed in terms of Section 13 D

    of the Pension Funds Act. These deductions are called a Lien. The deductions as specified

    below will be deducted from the member's fund value before the balance is paid tomembers, if applicable. These deductions are valid for claims relating to retirement,

    resignation, retrenchment, dismissal, death or disability benefits.

     A lien is a deduction by the Pensions Funds Act to pay for:

      Maintenance orders (child support);

      Divorce orders;

      Home loans attained through the Provident Fund;

      Refund of damage caused to the employer by theft, fraud or dishonesty.

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    7.2 WITHDRAWAL BENEFITS – (Resignation, Retrenchment, Absconding or

    Dismissal)

    Withdrawing from the Fund

    Your total fund credit/savings will be paid out to you as a lump sum should you exit the Fund

    and leave the Road Freight industry. Exiting the Fund can be due to the following

    reasons:

    •  End of contract with employer

    •  Resignation

    •  Absconding

    •  Dismissal

    •  Other (Section 14 transfer)

    When you exit the Fund you can:

    •  Transfer your benefit to your new employer ’s Fund; 

    •  Transfer your benefit to a preservation or retirement annuity fund of your

    choice; or

    •  Your fund savings can be paid as a cash payment into your bank account.

    Remember that withdrawal benefits taken in cash is taxed according to the following

    table:

    Lump sum withdrawal benefit Tax liability

    R0 to R25 000  Tax free 

    R25 001 to R660 000  18% of the amount above R25 000 

    R660 001 to R990 000  R 114 300 + 27% of the amount above R660 00 

    R990 001 and above  R 203 400 + 36% of the amount above R990 000 

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    7.3 DISABILITY BENEFIT

     All active Members of the Fund are covered for this benefit provided contributions are up to

    date. Part of the money the employer contributes every month pays for this benefit.

    Should you become permanently disabled whilst you are in service and your claim is

    approved by the medical provider you will receive twice your annual wages/salary as a cash

    lump sum.

    The benefit: 2 x Annual Wages/ Salary.

    Example:

    If you earn R5000 per month - your annual wages amount to R 60 000.

    The Disability benefit payable is therefore:

    R60 000 x 2 = R 120 000

    Plus:

    Your full retirement fund savings (Fund Credit)

    If you exit and leave the Fund you will no longer be covered by or be able to claim for the

    disability benefit.

    Disability Benefit Calculation

    PLEASE NOTE: The Disability

    benefit pays out should you

    become disabled due to an

    accident or illness and you are

    unable to perform your current job

    or a similar occupation. All disability

    claims require a medical certificateproving the disability. Claims will

    need to be approved by the Fund

    through its appointed medical

    provider.

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    There are strict timelines in which the member must notify the Fund of his/her disability as

    well as timelines for submitting the claim documents. Please make sure that you understand

    these timelines.

    6 Month waiting period

    The waiting period for disability is 6 months. The waiting period and the process of applying

    for the benefit runs concurrently. This means that the member /employer must

    simultaneously notify the Fund of the potential disability claim (within the first 3 months from

    last day active at work), and submit the relevant claim forms and additional medical report/s

    requested within 6 months.

    The insurer will assess the claim documentation during the waiting period, provide feedback

    on whether the member is able to return to work or not (given the medical evidence and

    claim documentation). If the claim is approved for disability (member not fit to return to work)

    then the insurer will pay the lump sum benefit after the 6 months waiting period has expired.

    During the six month waiting period the employer must continue to pay the disability

    premiums and administration costs, if these premiums are not paid the insurer will not pay

    the disability claim. It is imperative that contributions, especially risk premiums and

    administration fees from the Employer’s side remain intact until such time  that the employer

    can ascertain what the circumstances of the member is.

    7.4. DEATH BENEFIT 

     All active members of the Fund are covered for this benefit provided contributions are up todate. Part of the money your employer contributes every month pays for this benefit.

    The Death benefit pays out to your dependants or beneficiaries should you die while an

    active member of the Fund.

    The following 3 benefits become payable to your dependants:

      2 x annual wages as lump sum

      Total Fund credit/ retirement savings as a lump sum

      Funeral Benefit (paid by NMG within 48 hours after all documentation is received)

    If the member exits the Fund they will no longer be covered by or be able to claim for the

    death benefit.

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    Death benefit calculation

     Although the Trustees will follow wishes as requested on the beneficiary nomination form as

    far as possible, the final decision of who will receive the death benefits rests with theTrustees who must also consider any other dependants not nominated. The Pension Funds

     Act allows trustees up to 12 months to investigate and decide how death benefits will be

    distributed. If you do not have dependants, your benefit will go to your beneficiaries.

    7.5 REPATRIATION OF MORTAL REMAINS

    In the event of the member’s death outside of their home town (at least 150 km away),

    assistance will be given and payment made towards the cost of transporting the deceased to

    a location in their home town within the territory. The transportation extends to the rest of

     Africa.

    Remember to complete the

    Beneficiary Nomination Form

    You must regularly (at least once a

    year) complete or update the

    Nomination of Beneficiary form. The

    purpose of the Beneficiary Nomination

    Form is:

    1. To make it easier to trace

    dependants by contacting family

    members using the contact details

    you have provided; and

    2. To speed up the process of

    assessing who your dependants areand the extent to which they were

    dependant on you.

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    What are the benefits to you?

      The benefit is free to members of the Fund - all costs are paid by the Insurer;

      Telephonic assistance with the arrangement of funeral or cremation, should the event

    occur outside the normal place of residence;

      Transferring of ashes to the normal place of residence after cremation.

      Assistance with obtaining the death certificate should the death have occurred in

    unnatural or unusual circumstances;

    Who should my family call?

    The family of the deceased should contact ER24 services on 084124. Please provide:

      Name of the Fund;

      Name of the Employer of the deceased and pr ovide deceased’s personal details 

    Please note that this benefit is applicable to main members of the Fund only (family

    members not included).

    7.6 FUNERAL BENEFIT

    The funeral benefit pays out if you and/or any of your immediate family members die.

    Who is covered?

     All active members of the Fund and their immediate family members are covered by this

    benefit provided contributions are up to date. Part of the money your employer contributes

    every month pays for this benefit.

    This benefit covers up to 6 registered spouses and up to 6 children.

    If you exit the Fund you will no longer be covered by or be able to claim for funeral benefits.

    NOTE

    Active member:  A member who is currently contributing to the Fund

    Immediate family member:  Your spouse or your child (either biological or adopted)

    Registered spouse:  A husband or wife recognised by South African Law

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    Funeral Benefits Schedule

    The funeral benefit for Members and their immediate family members, with effect from 01

    March 2016 is as follows:

    Current Benefit New benefit from

    1 March 2016

    Member R20 000 R30 000

    Spouse R20 000 R30 000

    Children:

     Age 14-21 R15 000 R20 000

     Age 6-13 R10 000 R10 000

     Age 1-5 R5000 R7000

     Age 0-11 months R2500 R4000

    Stillborn R2000 R3000

    Monthly premium deducted

    from the employer contribution

    R26.50 R26.50

    Funeral Claims

    To avoid any payment delays, you should submit your claim as soon as possible. Funeral

    claim payments are made within 48 hours after all documents have been received.

    The claim form includes a list of supporting documents that must be attached when sending

    in the claim. These include:

      A certified copy of the death certificate;

      Certified copies of the ID of the claimant and deceased (in case of a child

    provide abridged birth certificate);

      BI-1663 form from the hospital or funeral parlour must be attached when

    claiming;

      An affidavit by the member/ dependant/ beneficiary confirming the relationship

    with the deceased, i.e. wife or brother;

      Copy of bank statement of the person claiming the benefit showing claimant's

    name, stamped by the bank OR letter from the bank confirming bank details,

    must have name and ID or passport number on the letter. If no ID and only

    passport, letter from the bank is always required.

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    8. HOW TO CLAIM 

    STEP 1: Fill in the claim form 

    Where to get a claim form:

      www.rflipfund.co.za 

      Call 086 173 5473 toll free or visit the Sanlam RFLIPF walk-in-centres in

    Braamfontein, Durban and Bellville (Cape Town);

      Employer ‘s HR department 

    The claim form includes a list of supporting documents that must be attached when sending

    in the claim.

    STEP 2: Get the employer to sign the claim form. 

    Your employer or HR department will need to sign the claim form so that the claim can beprocessed and payment made.

    Disability claims require a medical certificate to be verified by the Funds appointed medical

    provider.

    Death and Funeral Claims require certified copies of the Death certificate for verification and

    supporting documents as required on the claim form.

    STEP 3: Submit Claim

    Submit the signed and stamped claim form with the required supporting documents to the

    Sanlam RFLIPF walk-in centres in Braamfontein, Durban or Bellville.

    Or submit via fax or e-mail: 

    Fax: 086 593 0006

    Kindly address Road Freight and Logistics Industry Provident Fund related enquiries to:[email protected]

     All new claim forms for Road Freight and Logistics Industry Provident Fund to besubmitted to: [email protected]

    Claim queries can be made via the Call Centre: Tel: 086 173 5473

    The claim process:

    1. All documents are received and verified by Sanlam

    2. Tax directive is applied for via SARS

    3. Bank verification is received

    4. Payment is made

    For more detailed information on claims and supporting documents required please refer to

    the relevant claim form as well as the Fund flyers. Please see www.rflipfund.co.za.

    http://www.rflipfund.co.za/http://www.rflipfund.co.za/mailto:[email protected]:[email protected]://www.rflipfund.co.za/

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    9. PENSION-BACKED HOME LOANS

    The Fund offers loans for housing purposes - these are called pension-backed home loans.

    The pension-backed Loan enables you to use your benefit in the fund as surety on your loan

    (in terms of Section 19(5) of the Pension Funds Act). The loan can be used to purchase a

    home, do renovations on your exiting home or build your dream home, as long as you or one

    of your dependants live in the house and it is your primary residence.

     As with any loan, the loan needs to be repaid. The loan amount actually granted depends on

    the monthly repayments the member can afford and the amount the member has

    accumulated in the provident fund.

    Loan repayments will be done via deduction from your slip by the employer.

    If the employer does not sign the agreement - you cannot access a loan from FNB.

    The process:

      On request an employer payroll agreement is sent and signed by the employer

    (without this FNB cannot assist the members)

      The application is sent to employer to sign off confirming employment

      Application is sent to head office for final approval

      Application is sent back to FNB to finalise

      Once the payroll agreement is signed you then approach FNB to complete

    application form for the home loan.

    Important: Home loans need to be re-paid before you reach normal retirement age. When

    you resign the total outstanding loan is deducted from your withdrawal benefit. In this way

    your loan is settled in full.

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    10. CONTACT DETAILS

    RFLIPF Details

    Phone: 086 173 5473 for member enquiries

    Email: New claims: [email protected] 

    Claims queries: [email protected] 

    Fund No: 12/8/37811

    Fund website: www.rflipfund.co.za 

    SERVICE PROVIDER DETAILS

    Front Office Administrators

    Toll Free line: 086 173 5473

    New claims:

    [email protected]

    Claims queries:[email protected]

    Back Office Administrators

    Tel: (011) 544 8300

    New claims:[email protected]

    Claims queries:[email protected]

    Risk Benefits Administrators

    Tel: 011- 509 3000

    Email:[email protected] 

    Or

    [email protected]

    Contact name: Tebogo Mathebula

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.rflipfund.co.za/http://www.rflipfund.co.za/mailto:[email protected]:[email protected]:[email protected]:[email protected]://www.rflipfund.co.za/mailto:[email protected]:[email protected]