Richard G. Stanley30903 Summer Breeze Dr.Denham Springs, LA 70726Cell: (225) 788-3442Email: Richard.G.Stanley@outlook.comLinked In: https://www.linkedin.com/in/richardgstanley

Summary of Experience:

Successful retail professional with a solid record of accomplishments emphasizing a broad range of retail industry experiences through problem solving and organizational skills resulting in creative and timely attainment of business goals and objectives while providing excellent customer service.

Professional Work Experience:

Hobby Lobby – March 2014 to Present

Store Manager / Co-Manager Promoted to store manager ranked after 9 months as a co-manager to a store in the top 20 volume stores in the

company Increased gross margin by .91% Reduced turnover by 22% Directly responsible for all HR functions including, hiring, training, scheduling, and timekeeping

ServiceMaster – May 2011 to 2014

Branch Manager Performed in-home sales presentations to perspective customers with a 85% close rate Managed team including sales rep, office administrator, and team of cleaners Directly responsible for all aspects of HR including recruiting, hiring, training, scheduling, and timekeeping Total P&L responsibilities including analysis and budgeting Analysis and interpretation of complex financial data Interact with customers to sell services, resolve concerns, and build lasting business relationships Completed in-home quality assurance inspections Utilized PeopleSoft, and Kronos software Considered the “go-to” by peers for all technology issues

WALMART STORES, INC. -- May 1985 to May 2011

Market Electronics Merchandiser Multi-unit management experience with full P&L responsibility for Connection Center, Photo Lab, and

Electronics dept. Utilized Retail Link software to monitor and adjust merchandise and categories in stores and market to

enhance sales in key categories Increased Sales by 12% and reduced shrinkage by .1% Analyzed scorecards for the market and implemented programs and training necessary to bring

underperforming areas in line with company expectations Created Excel spreadsheets for our Market Team to assist with utilization and understanding of key metrics

and scorecards Worked with peers within the Market Team to improve overall merchandise selection and implementation

within the 8 stores in the Metro Baton Rouge Market Worked with Market Manager during Hurricane Gustav to coordinate the reopening of stores within our

market and ensure that the correct merchandise needs for the community. Directly involved in getting four stores opened within 24 hours after the passing of the hurricane.

Worked with Human Resources to attract, retrain, and promote qualified applicants to fill positions within the market

Facilitated training classes for hourly and management associates Organized and conducted interviews and selections of co-managers in absence of the Market HR Manager Assisted and organized the calibration of evaluation ratings for facility management within the market

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Store Manager, Co-Manager, Assistant Manager, Dept Manager Mentored diverse groups of associates at various positions within the company to assist them in development

of their skills and abilities in order to reach their goals within the company Total accountability for merchandising and operations in a store exceeding $87 million in sales and over $3.4

million in profit. Responsibilities included inventory management (receiving, returns, transfers, invoicing, and vendor relations), human resource management (staffing, scheduling, payroll, performance coaching, evaluation, conflict resolution, and termination), office management, cash management, setting financial and operational goals, and risk control (trend analysis, OSHA, worker’s compensation).

Total P&L responsibilities including analysis and budgeting Prepared Annual Business Plan for the store to communicate the goals and vision for the upcoming year to the

Regional and District Manager as well as the store associates Supervised of up to 15 salaried member of management, including selection, performance evaluation, and

accountability Supervised up to 500 hourly associates Analysis and interpretation of complex financial data

Facilitated store and district training sessions for hourly supervisors on various topics Cut turnover in the store by 25% Promoted four hourly associates to assistant managers and one assistant to co-manager

Designed floor plan layouts for departments within the store for modular implementation utilizing Excel. Worked as a Co-Manager in a store generating over $100 million in annual sales Prepared reports and merchandising plans and gave a monthly presentation at district meetings for store

managers and co-managers Mentored peers in technology and software applications Trained and developed department managers and assistant managers Participated in 18 store set-ups and remodels, including being responsible for setting two floors.

Traveled for periods of 6 weeks each time in various states.

Selected Accomplishments:

Selected as the Market Champion to train and initiate the Backroom IMS program Chosen as the Market Champion for Front End operations to ensure processes were executed to improve

customer service levels Market Representative to the American Heart Association, raised over $50,000 as a market Selected to run a challenging store for 2 months to get it prepared for inventory and bring it up to meet Wal-

Mart expectations Chosen to help open the first Supercenter located in Louisiana 23 years of retail management experience

Personal Strengths:

Skills inherit to solving issues and opportunities in daily operation of business Interacting with customers to sell products, resolve concerns, and build lasting business relationships Implementing effective business practices to enhance bottom-line productivity Outstanding people skills Interfacing with corporate management, peers, and subordinates to establish, implement, and execute corporate

objectives Working with government agencies to ensure compliance issues at store level Natural technical skills that allow easy adjustment to new systems

Education and Special Training:

Fred Pryor Seminars -- Microsoft Excel & Advanced Microsoft Excel -- January 2009 Diversity Training – June 2004 Certified Professional Food Manager – September 2002 Walton Institute of Retailing 2 – March 2001 Quality Awareness Certification – May 1997 Wal-Mart Food School – October 2003 Leadership Foundation – June 1995

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Northwestern State University – Natchitoches, LA, 1985 – 1987 Proficient in use of Microsoft Excel, Word, Power Point, and Outlook