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Richard Wang (647)-622-6730 [email protected]
Richard Wang1 Pemberton Ave North York ON M2M 4L9
(647)[email protected]
OBJECTIVE
Pursuing a challenging position in IT Field
SUMMARY OF QUALIFICATION
+10 years Telecommunication field experiences in system/network integration field for Cisco Routing and Switching, Cisco Call Manager and IP Contact Center.
Deploying and Managing Cisco Call Manager platform (+10000 agents), troubleshooting complex environment issue, monitor and improve system performance.
Plentiful experiences for Design and Deployment, system integration, system test and network performance enhancement.
Fluent in Cisco Router and Switch, ASA Firewall, Fortinet and checkpoint Firewalls. Cisco Call Manager Enterprise and Express, F5 load Balancers.
Strong team player, quick learner, dynamic worker and excellent problem-solving Skill.
TECHNICAL SKILLS Cisco Unified Communication Manager, Cisco Call Manager Express, Voice
gateway (38xx, 28xx, 36xx, 26xx, 1750), Gatekeeper, IEX, Work Force Management, 79xx IP Phones, Call Recording.
Cisco Router, Switch and Firewall. Fortinet and checkpoint Firewalls. F5 load Balancers. Tools: Remedy, Maximo, VISIO, MS Office
PROFESSIONAL EXPERIENCE
Senior Network Specialist
Thales Canada, Toronto (May 2013 – Now) • Designed and implemented DCS (Data communication system) system which
included Cisco routers 2800, 3600's, 7200's ,7600’s series)/switching (Cisco Catalyst 2950's, 3500's & 6500's and Cisco Nexus 7000 Series Switches.
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Richard Wang (647)-622-6730 [email protected]
Designed and Configured HP Proliant G8 and G9 Servers(Windows 2008 and 2012) and HP Z420 and Z440 workstations(Windows 7 and Windows 8) which include configuring Active directory, SQL Database, security policies settings, CA (Certificates Authority) Server setup, setting up ODBC connections between SQL servers and clients, NTP settings, Various Housekeeping scripts setting up for servers and workstations, Master clock configuration.
Configured Cisco and Juniper L2/L3 routing (3600's, 7200's ,9000’s series, ASR 9xx, ME3600, ISR 8xx, ISR 19xx)/switching (Cisco Catalyst 2950's, 3500's & 6500's, Cisco Nexus 5000 &7000 series) and Juniper SRX, EX series using OSPF/EIGRP/RIP/BGP, MPLS VPN to complete advanced QoS, Rate limiting.
Designed and configured Site to Site VPN and remote access VPN solution which include Cisco AnyConnect Secure Mobility Client, Cisco Easy VPN, Cisco ASA 5500 Series Adaptive Security Appliances.
Designed and Configured Thales SD (Security Devices) which is based on Open BSD platform (4.8.0.11 and 4.8.0.12) which include shell scripts programming, configuration settings for various projects.
Designed and Configured Thales SDR (Thales radio which is based on 802.11) which include SDR configuration settings (based on VMware platform), shell scripts programming.
Designed and configured Cisco ASA 5505 Adaptive Security Appliance and ASA 5505 Adaptive Security Appliance which include FTP and TFTP Application Inspection, mail server setup, RADIUS, TACACS configuration setup etc.
Designed and implemented Cisco Call Manager configuration which include configuring MGCP, SIP Gateway, Dialling plan, Digit Manipulation, H.323 gatekeeper.
Senior Network Specialist
Bell Canada, Toronto (April 2008 – May 2013) • Designed and Implemented Change Order Request (COR) for Clients which
include Call Manager Network Protocol Adaptation (MGCP, H.323, SIP, SCCP) and ICM Database setting, SQL Database setting as well as Software Version Upgrade.
Upgraded Cisco Call Manager from version 7.0 to version 8.0, 8.5 and 9.0 as well as wrote down the upgrade fallback plan.
Configured Cisco Call Manager Call Types, Codecs, User Features, Presence-enabled speed dials and lists as well as Cisco Unity Voice Mail system.
Defined and Implemented VOIP based QOS which include DSCP and RSVP based Module.
Designed and configured Cisco Video telephony services which include Video calls, Video Codes, Video Network, H.323 Video and Conference calls for video conferencing etc.
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Richard Wang (647)-622-6730 [email protected]
Configured Cisco and Juniper L2/L3 routing (3600's, 7200's ,9000’s series )/switching(Cisco Catalyst 2950's, 3500's & 6500's, Cisco Nexus 5000 &7000 series) using OSPF/EIGRP/RIP/BGP, MPLS VPN to complete advanced QoS, Rate limiting, access control lists, multicast management and high performance IP routing.
Designed and Configured Cisco Contact Center Enterprise and Express (9.0, 8.5 and 7.5) which include routing scripts design, call flow design, trouble shooting for different error situations, such as changing the routing scripts, restart ICM processes and CVP etc.
Configured VLAN, VTP, VRRP, HSRP, GLBP and VSS for switches which include Cisco Catalyst 2950's, 3500's & 6500's, Nexus 7000 and 5000 series.
Designed and Implemented Various Firewalls which include Fortinet, Checkpoint and Cisco ASA Firewalls.
Senior Network Engineer Nokia & Siemens Network Ltd, Beijing, China (July 1999 – Feb. 2008)
Designed and implemented Cisco ASA 5500 series Firewall which include intrusion prevention, VPN, content security and remote access.
Designed and implemented Cisco Call Manager configuration which include configuring MGCP, SIP Gateway, Dialling plan, Digit Manipulation, H.323 gatekeeper.
Designed and Configured Cisco Presence Services which include setting up inter-presence group, SIP trunk, multi-node deployment, High-availability, Chat configuration, LDAP directory integration, etc.
Performed System Integration Test between Siemens SCP and Hua Wei SSP, Checked CAMEL3 Message flow between them
Implemented GSM/GPRS/UMTS Access network optimization/acceptance plan, worked with Motorola access network design teams to solve system deficit and unclear issues
Drafted test specification and executed test cases for OMC Monitoring system which were based on Oracle and SQL database
PROFESSIONAL CERTIFICATE Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate (CCNA) Microsoft Certified Systems Engineer (MCSE) Cisco Certified Voice Professional (CCVP) Sun Solaris Administration
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Richard Wang (647)-622-6730 [email protected]
EDUCATION AND CREDENTIALS
B.Eng., Applied Electronics Beijing University
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