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Riding the WaveRiding the WaveDiane Parr WalkerDiane Parr WalkerUniversity of VirginiaUniversity of Virginia
Visions of Change: Academic Visions of Change: Academic Libraries in TransitionLibraries in TransitionUniversity Library at Sacramento StateUniversity Library at Sacramento State
January 26, 2007January 26, 2007
Future for Higher Future for Higher EducationEducation ““a perfect storm, born from the a perfect storm, born from the
convergence of numerous disruptive convergence of numerous disruptive forces” forces”
oror ““the dawn of a new day, a sunrise rife the dawn of a new day, a sunrise rife
with opportunities arising from these with opportunities arising from these same disruptive forces”same disruptive forces”
~James Hilton~James Hilton
“… “… dawn of a new day, a dawn of a new day, a sunrise rife with sunrise rife with opportunities arising from opportunities arising from … disruptive forces”… disruptive forces”
Imminent Changes on Imminent Changes on the Horizonthe Horizon
Higher educationHigher education GenerationsGenerations Media-rich informationMedia-rich information OPACOPAC
““I am not afraid of new inventions or I am not afraid of new inventions or improvements … Where a new improvements … Where a new invention is supported by well-known invention is supported by well-known principles, and promises to be useful, principles, and promises to be useful, it ought to be tried.”it ought to be tried.”
~ Thomas Jefferson~ Thomas Jefferson
Leadership and VisionLeadership and Vision
As the university librarian I may be a As the university librarian I may be a catalyst for change, but it is the catalyst for change, but it is the leadership at various levels of the leadership at various levels of the organization that makes change happen organization that makes change happen
Good ideas come from everywhere, and Good ideas come from everywhere, and one of our most important roles is to one of our most important roles is to facilitate implementation of the ones facilitate implementation of the ones that will have the most positive impactthat will have the most positive impact
~ Karin Wittenborg~ Karin Wittenborg
Leadership and visionLeadership and vision
Core commitment to customer Core commitment to customer serviceservice
Focus on change that improves Focus on change that improves library serviceslibrary services
Aim for resultsAim for results
Faculty praise for LEOFaculty praise for LEO
““This quick note is an attempt to This quick note is an attempt to express my gratitude and express my gratitude and admiration for the superb admiration for the superb services Alderman Library has services Alderman Library has provided me … I’m a newcomer provided me … I’m a newcomer to Virginia … I had no idea that to Virginia … I had no idea that life could be this good.” life could be this good.”
~ Professor of Economics~ Professor of Economics
Faculty praise for LEOFaculty praise for LEO
““I’m enclosing a page from the preface I’m enclosing a page from the preface to my forthcoming book…. It to my forthcoming book…. It mentions particularly LEO… I just mentions particularly LEO… I just want to say how enormously valuable want to say how enormously valuable that has been to me, not simply in the that has been to me, not simply in the research of the book but in all my research of the book but in all my teaching and research since I came to teaching and research since I came to UVa in 1996.”UVa in 1996.”
~ Professor of Sociology~ Professor of Sociology
CollaborationCollaboration
No Food No Food Responsible Food (avoid messy, Responsible Food (avoid messy,
smelly, or noisy food)smelly, or noisy food) Library Orientation Library Orientation
Alderman café Alderman café
““My favorite example of informal My favorite example of informal teaching space is the Alderman Café teaching space is the Alderman Café in what used to be the catalogue hall, in what used to be the catalogue hall, where students and faculty share where students and faculty share yuppie coffees while working yuppie coffees while working together over books, laptops, and together over books, laptops, and notebooks.”notebooks.”
~ John Casteen, President of the ~ John Casteen, President of the
University of VirginiaUniversity of Virginia
Transformation of Transformation of spacespace ““This is the scariest building on This is the scariest building on
Grounds”Grounds” ““The best coffee … I’m in there The best coffee … I’m in there
almost every day.”almost every day.”
How?How?
Staff Development:Staff Development:– Recruitment & retention Recruitment & retention – Staff training programStaff training program– Staff sharesStaff shares
““I’ve been here 18 years and this was my I’ve been here 18 years and this was my first chance to meet the public. I not first chance to meet the public. I not only got great training and new skills, I only got great training and new skills, I have new respect for the people who have new respect for the people who staff the desk!"staff the desk!" ~ Staff member, Library ~ Staff member, Library AcquisitionsAcquisitions
– Winter CarnivalWinter Carnival
ChallengesChallenges
CommunicationCommunication Clarity of purposeClarity of purpose
– Library of Tomorrow (LofT)Library of Tomorrow (LofT) Sustainability Sustainability Catching the next waveCatching the next wave
OPAC OPAC ? ?
Strategies for Strategies for TransformationTransformation
The role of leadership is to catalyze The role of leadership is to catalyze changechange
Launch change to improve servicesLaunch change to improve services Focus on usersFocus on users Resources matterResources matter
– resourcefulness matters moreresourcefulness matters more– results matter mostresults matter most
Saying “yes” is more fun than saying “no”Saying “yes” is more fun than saying “no” Success breeds successSuccess breeds success Enjoy and celebrate the successesEnjoy and celebrate the successes