RISK MANAGEMENT FOR MOTOR VEHICLE FLEETS Willis New Zealand Limited www.willis.com Auckland Level 18, 1 Queen Street PO Box 369, Auckland 1140 t: 09 358 3319 Wellington Level 24, 92-94 Boulcott Street PO Box 10446, Wellington 6143 t: 04 472 2677 Christchurch Level 5, 254 Montreal Street PO Box 2220, Christchurch 8140 t: 03 366 5715 IQ FLEET Operating a motor vehicle fleet is a significant expense for any business. Typically costs arising from motor vehicle accidents are a major part of these costs including: • Insurance • Temporary vehicles • Injury to employees • Loss of productive time • Extra administration costs Traditionally many businesses have utilised driver-training programmes as a means of reducing motor vehicle crashes. Whilst this method has merit if targeted correctly, it is only one element of an effective fleet risk management strategy. WILLIS FLEET IQ Utilising the global expertise of the Willis Group, Willis New Zealand has developed a sophisticated model for helping businesses to better manage the risks associated with managing a vehicle fleet. Willis Fleet involves three key elements: 1. Fleet Risk Management Review 2. Claims Analysis 3. Benchmarking FLEET RISK MANAGEMENT REVIEW An analysis of over 150 issues relevant to the risk culture of the organisation and its fleet is undertaken, with an assessment of the effectiveness of the management of those risks. The issues are categorised within the following areas: • Vehicle selection • Safety • Security – at work & home • Maintenance • Carriage of goods • Mobile phone policy • Driver selection • Training & awareness • Vehicle use • Journey management • Accident reporting & analysis • Workplace procedures • Accident accountability • Management control • Allocation of cost of insurance & of retained loss • Policies & Procedures CLAIMS ANALYSIS A key to reducing accident costs is identifying the types of claims that frequently occur. This can include causes of accidents, time of accidents, use of vehicle, types of vehicles having the accidents, or other variables that can only be identified through formal analysis. BENCHMARKING Another integral tool in reducing accident costs is benchmarking. How successfully are you managing your fleet compared to other businesses? OUTPUTS All findings and recommendations are reported in a comprehensive report. Implementation of the recommendations should enable operation of your fleet more effectively, encouraging a risk aware culture within your organisation thereby reducing the incidence and severity of accidents and downtime, thus resulting in reduced costs.

RISK MANAGEMENT FOR MOTOR VEHICLE FLEETS · FLEETIQ Operating a motor vehicle fleet is a significant expense for any business. Typically costs arising from motor vehicle accidents

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RISK MANAGEMENT FOR MOTOR VEHICLE FLEETS

Willis New Zealand Limitedwww.willis.com

AucklandLevel 18, 1 Queen StreetPO Box 369, Auckland 1140t: 09 358 3319

WellingtonLevel 24, 92-94 Boulcott StreetPO Box 10446, Wellington 6143t: 04 472 2677

ChristchurchLevel 5, 254 Montreal StreetPO Box 2220, Christchurch 8140t: 03 366 5715

IQFLEET

Operating a motor vehicle fleet is a significant expense for any business. Typically costs arising from motor vehicle accidents are a major part of these costs including:

• Insurance• Temporary vehicles• Injury to employees• Loss of productive time• Extra administration costs

Traditionally many businesses have utilised driver-training programmes as a means of reducing motor vehicle crashes. Whilst this method has merit if targeted correctly, it is only one element of an effective fleet risk management strategy.

WILLIS FLEET IQUtilising the global expertise of the Willis Group, Willis New Zealand hasdeveloped a sophisticated model for helping businesses to better manage the risks associated with managing a vehicle fleet.

Willis Fleet involves three key elements:

1. Fleet Risk Management Review2. Claims Analysis3. Benchmarking

FLEET RISK MANAGEMENT REVIEWAn analysis of over 150 issues relevant to the risk culture of the organisation and its fleet is undertaken, with an assessment of the effectiveness of the management of those risks.

The issues are categorised within the following areas:

• Vehicle selection

• Safety

• Security – at work & home

• Maintenance

• Carriage of goods

• Mobile phone policy

• Driver selection

• Training & awareness

• Vehicle use

• Journey management

• Accident reporting & analysis

• Workplace procedures

• Accident accountability

• Management control

• Allocation of cost of insurance & of retained loss

• Policies & Procedures

CLAIMS ANALYSISA key to reducing accident costs is identifying the types of claims that frequently occur. This can include causes of accidents, time of accidents, use of vehicle, types of vehicles having the accidents, or other variables that can only be identified through formal analysis.

BENCHMARKINGAnother integral tool in reducing accident costs is benchmarking. How successfully are you managing your fleet compared to other businesses?

OUTPUTSAll findings and recommendations are reported in a comprehensive report. Implementation of the recommendations should enable operation of your fleet more effectively, encouraging a risk aware culture within your organisationthereby reducing the incidence and severity of accidents and downtime, thus resulting in reduced costs.

www.willis.com