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Risky businesslegal tips for safe selling online
Internet WorldNigel Miller
Partner, Fox Williams LLP1 May 2008
Five Golden Rules
Build in compliance If you don't own it, don't use it Respect personal data Mind your T’s & C’s Keep your distance
Build in compliance
Sector specific regulation Accessibility
Disability Discrimination Act
“About us” information E-Commerce Regulations Companies Act
The other “Golden Rules”
If you don’t own it, don’t use it
Web development Content Software Bespoke work
Meta content AdWords © notices
Respect personal data
Who needs to comply? do you collect “personal data”
Key points notification data protection principles
Why comply? fines enforcement action adverse publicity, loss of goodwill time and costs compensation claims
Top-tips for data protection
Notify Develop privacy policy
information cookies consent position it correctly
Secure the data encryption contract with data processors
International data transfers options for compliance
“Opt in” – for email marketing
Mind your T&C’s
When and how a contract is made How to “incorporate” your T&C’s Play “fair” Be “reasonable” Make sure the price is right
Keep your distance
Cancellation right Refunds Returns Re-sellability Exceptions to cancellation right Delivery obligation
Thank you …
Please visit us on
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Nigel Millercommerce & technology partner
Tel: 020-7614 2504
Build in compliance If you don't own it,
don't use it Respect personal
data Mind your T’s & C’s Keep your distance
