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ROBERT KUOK: FAMILY, DIALECT, AND STATE IN THE MAKING OF A MALAYSIAN MAGNATE BY LEE KAM HING,CHEONG KEE CHEOK AND LEE POH PING University of Malaya Chinese overseas family businesses generally lack longevity. In addi- tion to difficulties in transiting towards professional management they are susceptible to state pressures. However, Robert Kuok, the richest man in Southeast Asia who heads a vast business empire, has been able to surmount both challenges. This study shows how Kuok successfully turned three important sources of identity into strengths: family, dialect, and the state. These three sources are set against his Johor Bahru background, the changing domestic political landscape, and shifting regional economic influence. JEL categories: D10, L26, M13, N85 Keywords: China, Chinese overseas, dialect, family, Malaysia, state INTRODUCTION Many successful firms in Southeast Asia today are family businesses and amongst them is the firm headed by Robert Kuok. Robert Kuok is Southeast Asia’s wealthiest businessman. His business empire provides a study of how a family business emerged and dealt with the challenges of expansion, succession and longevity. There is considerable scholarly interest in the longevity of family business but most studies focus on the West. There is thus a need for studies of East Asian family firms, particularly of the ethnic Chinese in Southeast Asia who value the continuation of family control after the passing of the founder. Such is this desire for longevity that Colli and Rose write that the failure of the firm even if the family no longer has any formal stake can feel like death! 1 Sharma, in a survey of 217 peer-reviewed articles on family business firms, states that a majority of family firm leaders are ‘desirous of retaining family control past their 1 Colli and Rose, Family business, pp. 196–7. Australian Economic History Review, Vol. 53, No. 3 November 2013 ISSN 0004-8992 doi: 10.1111/aehr.12014 268 © 2013 The Authors Australian Economic History Review © 2013 Wiley Publishing Asia Pty Ltd and the Economic History Society of Australia and New Zealand

ROBERT KUOK: FAMILY, DIALECT, AND STATE IN … KUOK: FAMILY, DIALECT, AND STATE IN THE MAKING OF A MALAYSIAN MAGNATE B Y L EE K AM H ING,C HEONG K EE C HEOK AND L EE P OH P ING University

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ROBERT KUOK: FAMILY, DIALECT, AND STATE INTHE MAKING OF A MALAYSIAN MAGNATE

BY LEE KAM HING, CHEONG KEE CHEOK AND LEE POH PING

University of Malaya

Chinese overseas family businesses generally lack longevity. In addi-tion to difficulties in transiting towards professional managementthey are susceptible to state pressures. However, Robert Kuok, therichest man in Southeast Asia who heads a vast business empire,has been able to surmount both challenges. This study shows howKuok successfully turned three important sources of identity intostrengths: family, dialect, and the state. These three sources are setagainst his Johor Bahru background, the changing domestic politicallandscape, and shifting regional economic influence.

JEL categories: D10, L26, M13, N85

Keywords: China, Chinese overseas, dialect, family, Malaysia, state

INTRODUCTION

Many successful firms in Southeast Asia today are family businesses and amongstthem is the firm headed by Robert Kuok. Robert Kuok is Southeast Asia’swealthiest businessman. His business empire provides a study of how a familybusiness emerged and dealt with the challenges of expansion, succession andlongevity. There is considerable scholarly interest in the longevity of familybusiness but most studies focus on the West. There is thus a need for studies ofEast Asian family firms, particularly of the ethnic Chinese in Southeast Asia whovalue the continuation of family control after the passing of the founder.

Such is this desire for longevity that Colli and Rose write that the failure of thefirm even if the family no longer has any formal stake can feel like death!1 Sharma,in a survey of 217 peer-reviewed articles on family business firms, states that amajority of family firm leaders are ‘desirous of retaining family control past their

1 Colli and Rose, Family business, pp. 196–7.

Australian Economic History Review, Vol. 53, No. 3 November 2013ISSN 0004-8992 doi: 10.1111/aehr.12014

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268 © 2013 The AuthorsAustralian Economic History Review © 2013 Wiley Publishing Asia Pty Ltd and the Economic History

Society of Australia and New Zealand

tenure”2. The need to fulfil family values, preservation of the family name, andexploitation of the advantages of family business are important reasons for retain-ing family control. Howorth, Rose, and Hamilton further noted the desire inBritain and in Mediterranean societies to nurture and pass on the business as afamily estate.3 In India, the family is at the core of culture and business, andrepresents a source of social identity. Among overseas Chinese Confucian valuesexplain the central role of family business. As the status of Chinese in many partsof Southeast Asia is that of resented minorities they cling to the family as a meansof survival.

Nevertheless, the record of family firms surviving the first generation is notimpressive. One half of family business start-ups fail during the first five years.Only one third of all family businesses survive into the second generation and onlyone third of those carry over to the third generation4. Chinese family businessesin Southeast Asia probably fare no better. There is a saying that ethnic Chinesebusinesses do not last for more than three generations. A few scholars havepointed to this phenomenon.5 One reason advanced is that the successors oftenprove to be wastrels and squander the family fortune. Others may take upprofessions like medicine, law, and accountancy, leaving the family businessuntended. And yet others, in their attempt to run the family business, show noneof their father’s ability.6

Other countries or communities have similar problems, yet have their busi-nesses survive for three generations or more.7 Hence there must be other reasonsfor Chinese failure. Howorth, Rose and Hamilton drew attention to the need tounderstand the institutional and legal environment.8 This environment reflects a‘complex historical process, underpinned by cultural forces at both the regionaland national level’ and affects the choices and development of family firms. Thegrowth and survival of family business is dependent on changes in this environ-ment. Chinese overseas businesses often struggle to adapt to this environment.Several scholars have pointed to the failure of family business to modernize andtake on professional management.9 This is often due to the desire of the foundersto keep ownership and control in the family.

In Malaysia there is an added dimension where traditional Chinese businessesfunction along dialect group lines.10 Those speaking the same dialect come fromthe same region in China, reinforcing group solidarity. Furthermore, dialect

2 Sharma, An overview, p. 19.3 Howorth, Rose, and Hamilton Definitions.4 Loy, Dynasting across cultures.5 Yoshihara, Problem of continuity, pp. 412–29; Mackie, Changing patterns, pp. 161–90; Gomez,

Family firms, pp. 153–75.6 Chung, Changes and continuities, pp. 259–68.7 Ford in America and Mitsui and Sumitomo in Japan have families dating back many generations.8 Howorth, Rose and Hamilton, pp. 225–47.9 Yoshihara, Problem of continuity, pp. 412–29; Mackie, Changing patterns, pp. 161–90; Gomez,

Family firms, pp. 153–75.10 Tan, Socio-cultural diversities, pp. 37–70.

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groups have been identified with economic activity.11 In many industries, thedialect group that dominates excludes ‘outsiders’ from other dialect groups. Thisis all the more so when the founder has built his business empire with the supportof his dialect group, and feels obliged to hire from within that group. Whilst thefounder may have a larger recruiting pool in his dialect group than his immediatefamily, recruitment is still based on ascriptive rather than achievement criteria,hindering the adoption of professional management.12

Chinese overseas businesses also are susceptible to state pressures. Except instates where the Chinese are in the majority (Singapore) or are assimilated (Thai-land), their businesses are vulnerable to outright seizure with little or no compen-sation. Also, they could be pressured to surrender, through sale at unfavourableprices, their business to the state or state-favoured personalities from the dominantindigenous racial group, through political restrictions on expansion of their busi-nesses. Such actions encourage owners to keep their business small and within thecontrol of the family to lessen the temptation of state takeover. This then is onemotive not to let go of family control or management. Where Chinese overseasbusinesses have expanded and prospered in Southeast Asian countries other thanThailand and Singapore, they have done so through cooperating with the stateand dominant indigenous community. But they have no illusion that their busi-nesses are safe.13

There are exceptions and some ethnic Chinese, and indeed non-ethnicChinese, family businesses survive to the third generation in Malaysia, oneexample being the German firm of Behn Meyer.14 Of Chinese overseas busi-nesses, an outstanding example is the business empire of Robert Kuok, whichbegan with the business of his father and is now well into the third generation. Ina recent interview, Kuok, approaching ninety years of age, expressed confidencethat his business empire can survive into the fourth generation and beyond.15

Kuok has aroused much interest because of his huge, diversified business empireand his ability to cultivate good relations with political leaders in countries such asMalaysia and China. Although Chinese overseas family business in general andRobert Kuok in particular have attracted scholarly interest little attention is givento their sources of strength and continuity. Heng Pek Koon writes of the Kuokbusiness as an example of Sino capitalism while Irene Sia offers a good descriptivestudy of his business.16 Other academic writings on Kuok have depicted him asan example of crony capitalism.17 This study, drawing upon a wide corpus ofprimary and secondary literature, shows that while Kuok has relied on politicalinfluence for business advantage, he has transcended rent seeking by drawing on

11 Yen Social History, pp. 35–72; Chung and Hamilton, Getting rich, 47–67.12 Brown, Chinese Big Business.13 Searle, Riddle of Malaysian Capitalism, pp. 189–221; Heng and Sieh, Chinese business community,

pp. 123–68; Gomez and Benton, Transnationalism, pp. 3–28.14 Yacob, Trans-generational renewal, pp. 1166–1185.15 Chanjaroen and Mellor, Kuok says with right heir.16 Heng, New Economic Policy; Sia, Robert Kuok.17 Brown, Chinese Big Business, pp. 91–101; Gomez and Benton, Transnationalism, pp. 3–28.

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other sources of strength to become the world’s largest producer of palm oil, theeighth largest sugar producer, and the operator of the luxurious Shangri-La hotelchain.

Kuok is remarkable because after the Second World War he showed thecapacity to take in professional management when his contemporaries were notwilling to move beyond family and dialect group recruitment. Kuok also devel-oped relationships with politically influential Malays, thus transcending thestereotypical Kapitan-China to sultan relationship that suggests Chinese subor-dination to the dominant Malay in the political arena. In achieving these twoobjectives, Kuok has become the richest man in Malaysia and Southeast Asia, andranks 38th in the world according to the 2012 Forbes list.18 The Kuok Groupheaded by Robert Kuok has three holding companies: Kuok Brothers in Malay-sia, Kuok Brothers Singapore, and Kerry Holdings in Hong Kong.19 Kuok devel-ops properties in Hong Kong and China, operates plantations in Southeast Asia,and has investments in finance, transportation and the media in Malaysia andother parts of the world.

This paper addresses three major questions:

1 What is the critical relationship between the choice of business and Kuok’sidentity in terms of family, dialect and the State?

2 How significant has the social, economic and political environment been tothe Kuok Group?

3 Is the Kuok Group managing a transition to a third generation leadership?

We argue that while the Kuok Group was launched with and relied on familyresources, its growth and diversification differs from most Chinese family businessin its ability to negotiate through three important sources of identity: family,dialect, and the state. For all three, Kuok’s origins in Johor Bahru is crucial, whilethe opening of China and its subsequent transformation proved to be extremelyfortuitous in helping the Kuok empire develop.

JOHOR ORIGINS AND EARLY YEARS

The environment in Johor is important in explaining the nature and early devel-opment of Kuok’s business. Unique circumstances in Johor encouraged the main-tenance of multiracialism and enabled Kuok to establish good links with eliteMalays and the state. Johor came under British influence earlier than other statesbut maintained a more autonomous status. It had its own military force, customs,police and civil service. With Singapore just across the straits, its rulers were morecosmopolitan, having close links not only with British administrators and

18 Another Forbes’ list ranked Robert Kuok with US$12.4 billion as 33rd richest in the world. SeeLoh, Forbes Asia’s richest man. Forbes, The world’s billionaires.

19 Kuok Brothers Sdn Bhd, Directors’s Report; Tanzer, The amazing Mr. Kuok.

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merchants but also with foreign rulers like King Chulalongkorn of Thailand andthe Marquis of Tokugawa of Japan. Johor’s rulers invited Chinese in the latenineteenth century to develop the state, particularly for gambier cultivation, andgranted them titles under the kangchu system.20

Kuok’s parents came from China to Johor in 1908 and Kuok was born in JohorBahru in 1923. Kuok Keng Kang, Kuok senior, started a trading company calledTong Seng and Company which dealt in rice and sugar. He was assisted by twobrothers and later three of his nephews: Kuok Hock Chin, Kuok Hock Seng, andKuok Hock Ming.21 It was a successful business.

Unlike most first generation Malaysian Chinese, Kuok senior became close tothe Johor royal family and Malay elites. He struck up a friendship with SultanIbrahim who reigned between 1895 and 1959. Keng Kang’s relationship with theroyal family enabled him to gain trading contracts with the state. More important,links with the palace gave him and his children social standing and access to theMalay elite. Indeed, it was this background that enabled Kuok and his brotherPhilip to build friendships with Malays who later became powerful and importantto their business. Philip served as Malaysia’s ambassador to Bonn while Kuok inhis early business ventures partnered state corporations with leading Malays.22

Their close friends among Malaysia’s ruling elite included Hussein Onn, the thirdPrime Minister and Dr Ismail Abdul Rahman, Deputy Prime Minister as well asintellectuals such as James Puthucheary.23

Johor Bahru was more multi-ethnic than other towns in Peninsular Malaysia.As late as 1947 half the population was Malay unlike other major towns whichwere predominantly Chinese (Table 1). Equally significant, the English College inJohor Bahru where Kuok studied had almost equal numbers of Malays andnon-Malays, a policy laid down by the Johore Sultan himself.24

20 Trocki, Prince of Pirates.21 Kuok, Malaysia Incorporated.22 Another brother William fought in the Johor jungles with the Malayan Communist Party against

British colonialism and was killed. Kuok, 1991.23 Puthucheary, No Cowardly Past; Ooi, Reluctant Politician.24 Kuok, Malaysia Incorporated, pp. 459–63; Yen, pp. 1–10.

Table 1. The population of Johor Bahru, by ethnic composition, 1931 and 1947

Ethnic group 1931 1947 Growth rate %

Number (%) Number (%) 1931–1947

Malays 8,357 (38.9) 16,544 (42.6) 4.36Chinese 8,902 (41.5) 15,951 (41.1) 3.71Indians 3,209 (15.0) 5,026 (12.9) 2.84Others 995 (4.6) 1,305 (3.4) 1.71Total 21,463 (100.0) 38,826 (100.0) 3.77

Source: Malaya, The 1947 Census.

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Kuok therefore grew up in an environment that was more multi-ethnic thanthat experienced by Chinese business elsewhere in Malaysia. Kuok’s classmatesincluded Hussein Onn, Ungku Abdul Aziz, University of Malaya’s first Malaysianvice chancellor, Ismail Ibrahim, the Armed Forces Chief of Staff, and SujakRahiman, Director of the Institute of Literature and Language.

Kuok’s growing up was also shaped by political events in Johor Bahru whereinchoate Malay nationalism gained full expression following strong protestsagainst the Malayan Union, a post-World War Two plan to unify all the states inPeninsular Malaya and extend citizenship and rights to all races. It was in JohorBahru on 11 May 1946 that the groups opposed to the Malayan Union formedthe United Malays National Organisation (UMNO) and Dato Onn Jaafar, aformer Chief Minister of Johor became its founding president.25 Led by DatoOnn, UMNO subsequently negotiated with the British and the Malay rulers toreplace the Malayan Union with the Federation of Malaya Agreement. Dato Onnafterwards left UMNO to form a multi-ethnic Independence of Malaya Party.These events made a deep impression on Robert Kuok, as a young man, whocame to appreciate Malay political power and multi-ethnic efforts towardsindependence.26

This was also a critical period of political transition. Kuok grew up underBritish colonial rule but in 1941 while he was studying at Raffles College, Singa-pore, the Japanese invaded. With studies interrupted, Kuok, then eighteen,returned to Johor Bahru and found a job at the local office of Mitsubishi, theJapanese trading company granted a monopoly of rice imports into Johor.27 Hecame to head Mitsubishi’s rice department which gave him invaluable experienceworking with Japanese. This was useful in the post-war years when Japanre-entered to Southeast Asia as a major economic power.

When the British returned in 1945, Tong Seng Company won the contract tosupply fresh provisions to 50,000 Japanese prisoners of war, and later wasappointed distributor of essential foodstuffs for south Johor. Kuok not only livedthrough two different regimes but gained business experience and connections.When the British began withdrawing from the region, the Kuoks were able toseize the business opportunities generated in a changing political and economicenvironment.28

In 1948 Kuok senior died intestate. Thereupon, Kuok and his brother, Philip,supported by their mother started a new company, Kuok Brothers Ltd, to takeover the business of Tong Seng. Since the rice trade was very competitive anddominated by the majority Teochews, Kuok decided to focus on the sugar trade,a sector where there was no established Chinese network. The distribution ofsugar in Malaya was then controlled by Guthries, a British trading house, whichacted for Tate and Lyle, the largest British sugar combine. Command of English

25 Lim, Johor, pp. 214–31.26 Ramlah, Dato’ Onn Jaafar.27 Kuok, Malaysia Incorporated.28 Sia, Robert Kuok; Forbes, Robert Kuok.

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was necessary in an industry where most transactions were in the internationalmarket, and this gave Kuok an advantage over other Chinese businessmen whoknew little English.29

It was in the sugar trade that the Kuoks flourished, assisted by major politicaldevelopments. In 1957 Malaya gained independence. The British agency housesnow declined in influence. To get around Guthrie-Tate and Lyle’s control ofsugar imports, the Kuoks sourced cheaper sugar from India and later from Cuba.Gradually, Kuok overtook and eventually replaced Guthrie as the main importerand distributor of sugar in Malaya.

Meanwhile, Japanese business returned to Southeast Asia for investment andmarket opportunities. In 1958 Mitsui Bussan Kaisha and the Nissin Sugar Refin-ery approached Kuok and suggested a joint venture to establish a sugar refineryat Prai. This successful partnership provided Kuok with resources, technology,and access to the Japanese sugar market.30

Southeast Asian Chinese businessmen did not allow war memories to come inthe way of doing business. As Brown points out, the Japanese were needed fortheir capital, marketing expertise and production technology.31 Brown providedthe examples of Wing On, a Hong Kong Department store getting involved withSeiyu, a Japanese retailing group, and the Indonesian group, P.T. Astra withToyota and Honda, Japanese car companies. By the end of the twentieth century,a Japanese business think tank reported that throughout East Asia, many Japaneseand overseas Chinese companies were engaged in locally based production, jointparticipation in large scale projects, and collaborative overseas investment.32

SOURCES OF BUSINESS IDENTITY: THE MAKING OFTHE KUOK EMPIRE

Family and business

Kuok Brothers Ltd continued the first generation business of Tong Seng. It wasformed by Kuok’s immediate family members and their cousins, the sons of KengKang’s brothers. This offered a wider source of family strength.

This feature distinguishes Kuok Brothers from many Chinese businesses whichin the generational change tended to exclude members of the extended family. Inmost Chinese family business, the transition was limited to the nuclear family ofthe founder.33 In the case of Kuok, the inclusion of extended family reflectedrelational solidarity. It also underlined the fact that the Fuzhou community inJohor Bahru was small and demonstrated the influence upon which Kuok could

29 This was stated in Kuok (Singapore)’s website.30 Heng, Robert Kuok, pp. 155–85.31 Brown. Chinese Big Business, pp. 37–8.32 Yan, New expansion.33 Wang, Culture, pp. 181–97.

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draw. The cohesion and character of the Kuok family business was provided byKuok’s mother, Tang Moh Lan who also held shares in the new company. Tangwas educated and exchanged regular letters with her father in Fuzhou, a practiceopen to few Chinese women in Malaya. She ensured that those cousins with longassociation in Tong Seng were brought into Kuok Brothers and given shares.Kuok acknowledged that his mother inculcated him in values which were impor-tant in his life and business and he consulted her on major decisions.34 His parentswere influential in his education, sending him to the premier English-languageschool, the English College, and making sure that he did a stint of Chineselanguage studies before proceeding to Raffles College.35

As Kuok Brothers expanded, members of the Kuok family took on majorpositions. Philip was for a while chairman of the company, and when he acceptedpositions in government brother-in-law Leslie Cheah took over. A nephew-in-law,Richard Liu Tai Fung was Robert Kuok’s closest and most trusted staff memberwho helped build up Malaysian Sugar Manufacturing Ltd (MSM) and FederalFlour Mills Berhad (FFM).

While Kuok, now 89, continues to be active, third generation members havealready moved into senior positions.36 Kuok has eight children from his twomarriages. Kuok’s eldest son Khoon Chen is chairman of Kerry Properties andoversees hotels, real estate and the China Coca Cola franchise. Another son,Khoon Ean, is chairman, and a daughter, Hui Kwong, is CEO of the Hong Kongnewspaper South China Morning Post. Khoon Ean also manages Kuok’s Singapore/Malaysia operations particularly the edible oils business. One daughter, Ruth, isin charge of the group’s charity foundations. Brought into the business after theycompleted their university studies, Kuok’s children have consolidated their posi-tion and gained wide experience.37

This transition to the third generation involves not only direct family members.Kuok has seen to it that children of his brother Philip and his cousins are involved.Philip had four children and his eldest son Khoon Loong is Managing Director ofShangri-La Hotel (Kowloon) Ltd and Shangri-La International Hotels (PacificPlace) Ltd. He has also served as chairman of Kerry Properties. The second son,Khoon Ho has served as a non-executive director in Transmile Group Berhad, acargo airline of which the Kuok Group held 18 per cent shares.38 He was alsoinvolved in Shangri-La Hotels Malaysia Bhd, Perlis Plantation Oil Palms Bhd andWilmar International Limited. One of Philip’s daughters Oon Kwong is involvedin Kuok’s Shangri-La hotels.

Several nephews are heading Kuok’s companies, underlining the role of theextended family. Koon Kuan is managing director of Pacific Carriers Ltd (PCL)

34 Chua, Kuok Brother.35 Chua, In Kuok’s company.36 See Annex 1 for the corporate structure of the group and Annex 2 for the Kuok family tree.37 The Straits Times, Robert Kuok hands over reigns, 1 June 1993.38 Francis, Corporate: Transmile not out of turbulence yet.

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and Chief Executive Officer of Malaysian Bulk Carriers Bhd.39 Another nephewKhoon Hong co-founded and now heads Wilmar International, the world’slargest trader in palm oil and flour. Khoon Hong recently was ranked as Singa-pore’s third wealthiest man.40

Dialect groupings and business

Early Malaysian Chinese business, structured on a dialect group basis, particu-larly before independence, had been crucial in Kuok’s identity formation andbusiness expansion. Kuok is a Fuzhou, a very small dialect group among Malay-sian Chinese. The major dialect groups are the Hokkien (from Fujian), the Hakka,the Teochew, the Cantonese and the Hainanese who together constitute well over90 per cent of Malaysian Chinese (Table 2). The Fuzhous, mainly in the smalltown of Sitiawan in peninsular Malaysia, and in the East Malaysian state ofSarawak particularly Sibu are mostly Christians, Methodists in particular, havingbeen brought in as colonists. Thus Kuok, who grew up in Johor Bahru, wherethere are very few Fuzhous, is not only a member of a minority dialect group, butbeing a non-Christian, a minority of a minority.

The major dialect groups intermix their dialect group organizations with theparticular business they specialize in. The main Chinese commercial body, theChinese Chambers of Commerce, was also structured along dialect group lines.The Chambers is often seen as the ‘voice’ of Malaysian Chinese and its leaders arefrom the majority dialect groups.41

Kuok could not break into those Chinese businesses dominated by the bigdialect groups. So he geared his primary business outside the dialect group system.His sugar business – he was once called the sugar king of Malaysia – fits this mold.

39 Lim, Maybulk. Kerry Properties Limited (2012) [2].40 Haziq, PPB: Wilmar tie-up.41 Heng, Robert Kuok. Heng, 1992.

Table 2. The ethnic Chinese population of Johor, 1931 and 1947

Dialect group 1931 1947

Number (%) Number (%)

Hokkien (Fujian) 73,270 (35.4) 117,304 (33.9)Cantonese (Guangdong) 29,585 (14.3) 49,060 (14.2)Hakka (Kejia) 33,588 (16.2) 77,109 (22.3)Tiechiu (Chaozhou) 35,935 (17.4) 54,530 (15.8)Hainanese (Hainan) 23,539 (11.4) 28,327 (8.2)Kwongsai (Guangxi) 7,519 (3.6) 14,197 (4.1)Hokchiu (Fuzhou) 346010 3,540 (1.7) 5,483 (1.5)

Source: Malaya, The 1947 Census.

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He recalled that when he started his trading business he could not go into the ricetrade as it was dominated by the Teochews. He had to settle for sugar tradingwhich led him to develop contacts in India and Cuba, places not normally withinthe Chinese overseas network.42

Not constrained by dialect group loyalties, Kuok recruited management on aprofessional basis. That he started his company, Kuok Brothers Ltd, with twonon-Chinese workers out of five reflected his readiness to go outside the dialectgroup system. The two non-Chinese were a Malay, Othman Samad, and anIndian who Kuok referred to as Joachim.43 It was almost inconceivable for anyChinese business to have founding workers outside their dialect group. Kuok wasalso earlier than most Chinese businessmen to recruit Malays. As a result, hecould get involved in state ventures and was not seen as representing Chinesebusiness.

Kuok has nevertheless been accepted as a Malaysian Chinese businessman.This is because Kuok speaks of his Chinese roots and takes great pride in hisfamily and the values instilled in him by his parents.44 Furthermore he takes aninterest in the local Chinese community. In 1987 following the collapse of theMulti-purpose Holdings Berhad (MPHB) set up by the Malaysian Chinese Asso-ciation, Kuok agreed to take over as chairman and steered MPHB out of financialtrouble.45 He helped stabilize the company in which thousands of Chinese hadshares. At a time when Malaysian Chinese businesses were largely discreditedbecause of wide-spread company failures from the 1980s recession and poorgovernance, only Kuok had the reputation and respect to be accepted by thewider Chinese community. When Tan Koon Swan who headed MPHB wascharged in Singapore in the Pan El affair, Kuok posted bail for him.46 Kuokcontributed to social and educational programmes through the Kuok Foundationwhich gave out scholarships to students. More recently, he donated RM70 millionto the new private Tunku Abdul Rahman University and helped set up themedical faculty.47

For these reasons, Kuok remains a respected figure in Malaysian businesscircles. Ranked regularly as Malaysia’s richest man, he is admired for his businessachievements and held up as someone to be emulated. Kuok’s success offers someencouragement to Chinese in Malaysia at a time when business space is restrictedby state policies. Furthermore, in the public’s mind Kuok belongs to that genera-tion which emphasizes thrift and hard work in contrast to newer business groupsreliant on state patronage, opaque corporate deals, and ostentatious lifestyle.There is collective pride in Kuok because more than any Chinese overseasbusinessman, he is also regarded very highly in Western media.

42 Chua, Kuok Brothers. Peng, 2000.43 Kuok, Speech.44 Yow, Weakening ties, pp. 559–97.45 Soh, ‘Invisible’ tycoon.46 Tan Koon Swan was President of the Malaysian Chinese Association at the time he was charged.47 This was stated in the website of Kuok Foundation Berhad.

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State and business

The state provided an early boost to Kuok’s business. The Malayan, later Malay-sian, government introduced investment policies soon after independence underthe First Malaya Plan 1955–1960 to encourage industrial development as a meansof economic diversification away from excessive reliance on primary commodi-ties.48 World tin and rubber prices had begun to dip.49 There was also concernthat after independence long-established British businesses were leaving theregion. Hence, the Pioneer Industries Ordinance 1958, the first official initiativeto promote investment in Malaya, gave attractive incentives to local and foreigninvestors.50 Industries granted ‘pioneer status’ were entitled to tax relief includingtax allowance for capital investment. This status was granted for five years afterwhich a review was made and renewal possible.51 In a further move to encourageinvestment the government introduced the Investment Incentives Act 1968. Thegovernment created Free Trade Zones where foreign or local firms manufactur-ing for export could import machinery and raw materials free of duty. Exportsfrom these Free Trade Zones were also exempted from duties.

Kuok seized the incentives offered. He obtained pioneer status for bothMalayan Sugar Manufacturing (MSM), set up jointly with the Japanese in Prai,and Federal Flour Mill.52 Kuok’s two companies further benefitted when underthe First Malaysia Plan (1966–1970) the government designated the sugar andflour industries for promotion in efforts at import-substitution. Kuok’s companiesenjoyed tax holidays such as investment abatement allowances, investment taxcredit, and accelerated depreciation.53

Yet to say that Kuok benefitted by being a crony of the state is an over-simplification, especially in relation to the use of this term for those who relied ongovernment patronage in the 1980s and after.54 In Kuok’s case, although therelationships he and his family cultivated with the Malay leadership helped, hewas operating in a critical period of transition when the state depended on localinvestors to create jobs and stimulate the economy.55 The state encouragedreliable local entrepreneurs to embark on economic projects deemed of criticalvalue. While Kuok was favoured, he brought with him business experience fromsuccessful sugar and shipping ventures. Two other factors helped in the state’sacceptance of Kuok. Firstly, Kuok was not linked to powerful dialect-based

48 Cho, Malaysian Economy, p. 44.49 White, Crony capitalism, pp. 389–417.50 Because it was founded upon an import substitution strategy, the Ordinance proved less than

successful, given Malaya’s small domestic market size. Rasiah and Shahrin, Development, p. 9.51 Gomez, The rise and fall of capital, pp. 345–81.52 Soh, Perlis Plantation; Lim, Sugar king proposes merger.53 The Investment Incentives Act of 1968 represented a departure from the Pioneer Industries

Ordinance a decade earlier in that it promoted export promotion rather than import substitution.Gomez, Chinese business.

54 Searle, Riddle of Malaysian capitalism; White, British Business.55 Gomez and Jomo, Malaysia’s Political Economy.

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Chinese merchant groups.56 Secondly he was close to senior Malays in JohorBahru, many of whom had become important in national politics and business.

One of those Kuok was particularly close to was Dr Ismail Abdul Rahman.Ismail was Malaysia’s first ambassador to the US and also had held the positionsof Foreign Minister, Home Minister, and Deputy Prime Minister. So close wereKuok and Ismail, having grown up together in Johor Bahru, that Ismail consultedKuok on matters affecting the nation. When racial riots broke out in 1969, Ismailcalled Kuok to come back from Singapore to advise on the text of a radio addresscalling for calm. Kuok also knew Razak as they were both in the Raffles Collegeat the same time, and in 1971 Razak became Prime Minister. Kuok thus movedeasily within the ruling elite and was comfortable with royalty, Malay and non-Malay elites.

When the government decided to create a national shipping line, the help ofthe Kuok Brothers was called upon. Kuok’s new acquisition, Rickwood andCompany, held agencies that included package handling and the shipping ofmachinery from Singapore to Port Dickson. Furthermore, Kuok had been char-tering vessels to transport bulk raw sugar from overseas. Kuok Brothers had theexperience and connections in international shipping.57 In 1968 the MalaysianInternational Shipping Corporation (MISC) was formed with Kuok Brothers asone of the major shareholders. Kuok was appointed the first chairman of thecompany.58

Kuok entered into major business collaborations with state agencies at bothfederal and state level. For example, the MISC’s other partners were the LembagaUrusan dan Tabung Haji (LUTH) (the Pilgrims’ Trust Board) and Hong Kong’sFrank Tsao who owned International Maritime Carriers Ltd. LUTH was also amajor shareholder in Federal Flour Mills Berhad. In 1968 Kuok formed PerlisPlantation Bhd (PPB) with the Perlis state government to undertake sugarcaneplanting. PPB became Kuok’s flagship business in Malaysia and it partneredFederal Land Development Authority (FELDA) to set up a sugar refinery.59

The state took an even more interventionist role in the economy following the1969 inter-ethnic riots. An affirmative action programme to help the Malaysknown as the New Economic Policy (NEP) was launched in 1971. Quotas wereset for Malay employment and equity participation in major businesses in thecountry. The Industrial Coordination Act (ICA) was passed in 1975 requiringbusiness with paid-up capital of RM2 million to have 30 per cent Malay orBumiputra share. Political leaders argued that Malay frustration at economicneglect had contributed to the riots, and the disparity had to be addressed.

The early NEP directives had little effect on Kuok. Even before quotas Kuok’sbusinesses included significant Bumiputera60 participation. He had drawn in the

56 Gale, Politics and Business.57 Malaysian Business, Taipan of Perlis. Kerry Properties Limited (2012) [1].58 The Straits Times, MISC.59 As detailed in the Annual Report of Perlis Plantation Berhad for 2000. Also, Lim 1987.60 The term ‘Bumiputera’ refers to the local Malays and other races indigenous to Malaysia.

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largely Malay FELDA and Tabung Haji as equity partners in MSM, PerlisPlantations, and FFM. This was more than just tokenism. As a result of his closerelations with the Malay elite, Kuok was sensitive to the ruling party’s concern toencourage more Malay economic participation. Malay participation was drawninitially from his old Johor connection particularly the royal family. He appointedTengku Suleiman ibni Tengku Abu Bakar as General Manager and Director ofPPB and Tunku Osman Ahmad as Chairman of Pelangi Bhd. Tengku Suleimanis a grandson of Sultan Ibrahim of Johor and is the cousin of the late Sultan ofJohor. Thus the close links between the Johor royalty and Kuok’s Tong Seng wasmaintained. His school mate Taib Andak, who became chairman of the FELDAand Malayan Banking, was made a director of Federal Flour Mills while HusseinOnn and Norashikin binti Dato M Seth, wife of Dr Ismail, were shareholders ofMSM.61

Kuok continued to do new business with state agencies under NEP. KuokBrothers and Peremba, the investment arm of the Urban Development Authority,built the Shangri-La Hotel in Kuala Lumpur. Such collaboration with stateagencies facilitated entry into strategic business sectors and access to land.62 Whenthe state set up the trading company, Perbadanan Nasional Berhad(Pernas) andBank Bumiputra, a bank for Malays, Kuok was invited to sit on the foundingboards. He was made chairman of Malaysian Airlines after the split of Malaysian-Singapore Airlines, and of the Malaysian Tourism Board. More than any localMalaysian businessmen, Kuok was a key player in state-backed companies.

Nevertheless, the gradual passing of his generation of power elite and the risingstridence of the NEP’s implementation must have raised doubts in Kuok’s mindas to the sustainability of the system he had carefully nurtured. Tunku AbdulRahman, under whose premiership MISC and MSM were established, hadstepped down in 1971. Tun Ismail, who was deputy Prime Minister, passed awayin 1973, and Tun Razak was already a sick man. Hussein Onn who later suc-ceeded Tun Razak as Prime Minister had heart problems. Tan Siew Sin who hadbeen Finance Minister since 1959 and who had resisted the ICA was replaced asFinance Minister by Tengku Razaleigh. Tengku Razaleigh pursued a more pro-state and pro-Malay approach to business. As it turned out, external develop-ments would spur major changes to Kuok’s vast business empire.

FAMILY CONTROL AND PROFESSIONAL MANAGEMENT

The Kuok family business was so diversified and spread-out that to run thevarious companies successfully it had to turn to senior professionals. Indeed, Kuokacknowledged how several non-family members were with him from the start. In

61 Ooi, Reluctant politician.62 Lim, Sugar King; Friedland, Kuok the kingpin.

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his speech marking the sixtieth year of Kuok Brothers he paid tribute to several.63

Elsewhere Kuok explained that he needed management skills and experience thatextended beyond what was available among family members or even among theChinese.64 He leveraged on the strengths and weaknesses of different groups. Herecognized that the best hotel managers were Europeans trained in hospitalityschools and appointed them to manage his Shangri-La Hotels. Kuok found veryfew Chinese trained in hotel management and those with the necessary expertiseoften left to set up their own hotels.65

More than other Chinese business groups, Kuok has been able to retain theloyalty of his professionals. One of these, Lim Chee Wah, joined MSM in 1965and rose to become a senior director. In 1980 Lim was appointed to headMalaysian Bulk Carriers, and became chairman of Jerneh Insurance, another ofKuok’s companies. He is now also a trustee of Kuok Foundation. Kuok, signifi-cantly, allows more than 30 per cent of shares in the three main family holdingcompanies to be held by non-relatives and outsiders.

As the Kuok family acquired companies or went into partnership in new ones,non-family members gained important roles within subsidiaries or associate com-panies. One of the most prominent of the non-Kuok family members is MartuaSitorus, who with Kuok Khoon Hong founded Wilmar International. Martuatakes charge of Wilmar’s 48 companies in Indonesia and is himself the fourthwealthiest man in Indonesia.

Bringing in professionals and outsiders, nevertheless, has risks. TransmileGroup Bhd, a cargo airline company listed on the Kuala Lumpur Stock Exchangesuffered heavy losses. Kuok’s nephew Khoon Ho sat on the board of Transmilebut running of the company was left to outside professionals. In 2007 twomembers of Transmile’s senior management were charged with accounting fraud.Transmile shares fell and the company was eventually delisted.66

OVERSEAS DIVERSIFICATION: SINGAPORE,HONG KONG AND CHINA

The Kuok Brothers diversified to Singapore in the 1950s and Hong Kong in the1970s. In 1955 Kuok Brothers acquired Rickwood, a trading company, and in1965 renamed it Kuok Brothers Singapore.67 In Hong Kong, Kuok bought KerryHoldings in 1977. Kerry Holdings was restructured as Kerry Properties andbecame Kuok’s Hong Kong property flagship. The company developed property

63 Kuok, Speech.64 Television Corporation of Singapore, In conversation.65 Economist, Room service. Straits Times, 1976, Straits Times, 1994.66 Kok, Bumpy road.67 See the website of Kuok (Singapore) Limited: http://www.pclsg.com/kuokgroup.com.sg/about

-background.html.

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in Hong Kong and later in China.68 Kuok also took over the influential South ChinaMorning Post (SCMP) from Rupert Murdoch in 1983.69 While Kuok retained hisMalaysian businesses, he continued to broaden his interests to China, Indonesia,the Philippines, and elsewhere. His investments in China are very diversified andmore recently, he acquired the Coca-Cola franchise for China.70 Kuok has alsogained half of China’s cooking oil market.

Questions have been raised as to why Kuok moved first to Singapore and thento Hong Kong.71 Some of these touch on Kuok’s relations with the state, but thereason for his move was simply a business decision. Kuok likened his business inMalaysia to a small fish in shallow waters with very few opportunities for expan-sion. His sugar business in Malaysia where the state controlled the retail price wasgrowing at only 2 per cent per year. Kuok was looking at economies whereopportunities were much greater.

In the case of Singapore, it was less a re-location than the exploitation of abusiness opportunity. As already mentioned, Kuok purchased Rickwood andCompany in 1955 at below its book value from the owner who wanted to retirefrom Southeast Asia.72 This company gave Kuok access to markets in Japan andthe UK through its sales agencies. Further, this foray into Singapore occurredeven as Kuok’s business interests in Malaya were expanding. Businessmen fromJohor had traditionally strong links with Singapore, sometimes stronger than withthe rest of Malaya.

In the case of Hong Kong, however, there were other considerations. The firstreason was the NEP which Kuok foresaw would constrain Chinese business inMalaysia.73 Secondly, the chaos that enveloped China during the Cultural Revo-lution had just about run its course. With Mao’s death in 1976, Deng Xiaopinggained ascendancy. In 1978, just a year after Kuok bought Kerry Holdings, thereform process commenced. One of the most successful experiments was thesetting up in 1984 of four special economic zones – in Shantou, Shenzhen,Xiamen and Zhuhai, all close to Hong Kong – where foreign investments andindustries were encouraged. This initiative marked a major reversal of Chinesegovernment policy towards the Chinese overseas businessmen. The Chinese lead-ership realized that businessmen like Robert Kuok with their experience, connec-tions and resources could be useful. Malaysian Chinese themselves saw greatopportunities in China particular in property development, education, and manu-facturing. The opportunities offered by a liberalizing China were not lost onKuok.74

68 This was revealed in Kerry Holdings website under ‘History’.69 Chan, English-language media, pp. 323–35; Kwang, Sugar King.70 The Straits Times, Coke and Kuok; Witcher and Ubels, Malaysia’s Kuok.71 The Straits Times, Robert Kuok declares himself a Hong Kong Resident.72 Sia, Robert Kuok, p. 59.73 Hara, Malaysia’s New Economic Policy, pp. 262–92; Jesudason, Ethnicity and the economy.74 Economist, Empires without umpires; Gomez, Chinese networks, pp. 350–63; Wang, Greater

China, pp. 926–48.

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Kuok recalled how in 1973 two Chinese officials met him in secret in HongKong and told him about the dire shortage of sugar in China.75 Kuok obliged andthrough this developed good relations with the leadership in China. Well-versedin the Chinese language, Kuok could engage directly with the Chinese. WhenKuok met Chinese leaders, he came with a high reputation as a successfulbusinessman and someone close to Malaysian leaders.

One could argue that the opening of China was more important than the NEPin taking Kuok to Hong Kong. In Malaysia, his business position was secure andhe had strategic Malay partnership. He had benefitted from the government’sincentive policies. He had made gains by shrewdly locating new sources andpartners. He had the reputation, experience, resources, and connection to investin a wider region where Indonesia and the Philippines, as members of ASEAN,also offered opportunities.76 But Kuok found it necessary to relocate himself andhis business to Hong Kong because travel for Malaysian citizens between Malay-sia and China was still officially discouraged.

Two questions remain to be addressed in explaining Kuok’s move to HongKong. First, could he not have accomplished his objectives from his acquired basein Singapore? If he was interested in China, the answer would clearly have beennegative – Hong Kong is, after all the gateway to China. It could also well havebeen the fact that Hong Kong’s economy was much more laissez faire thanSingapore’s. Second, it might also be argued that internationalization was partand parcel of a growing business, and that Kuok’s was no different. Althoughextant research shows a general reluctance to internationalize by family firmsrelative to non-family firms,77 the evidence suggests that Kuok’s move to HongKong was carefully calculated.

His move to Hong Kong turned out to be also fortuitous in another way. Whenthe Asian Financial Crisis hit Malaysia in 1997, his investments in China, HongKong and Europe helped mitigate the impact on his total business.78 China, withits currency not fully convertible and capital markets not liberalized, was largelyspared the Crisis.79 Hong Kong, though affected somewhat by the crisis, beat backcurrency speculators and maintained the dollar peg.80

Despite his move to Hong Kong and China, Kuok retains major businessinterests in Malaysia. His flagship business is PPB while MSM dominates Malay-sia’s sugar trade. Even though the government controlled the sugar price, PPB stillbrought in steady revenue for the Kuok Group. Kuok managed to enter intolong-term contracts for sugar supply at competitive prices with various countriesincluding Australia, Cuba, and India, and this enabled PPB and MSMB to earn

75 Kuok, CCTV Interview; The Star, Down to earth tycoon.76 Tanzer, Bamboo network; Yeap, Kuok’s PPB; Economist, Empires without umpires.77 Gupta, Graves and Thomas, Understanding.78 Heng and Sieh, Chinese business, pp. 123–68. Lee, Lee 2003.79 Fernald and Babson, Why has China survived?80 Carse, Impact.

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good profits.81 Furthermore, Kuok has his five-star Shangri-La hotels in Penangand Kuala Lumpur, the latter being one of the premier hotels in the Malaysiancapital. Besides the hotels, Kuok Brothers in Singapore had started Pacific Car-riers, a regional shipping company, in 1973. In partnership with MSM PacificCarriers set up the Malaysian Bulk Carriers Bhd in 1980 which carried much ofthe sugar trade of the Kuok business. He entered the finance sector when hebought a substantial controlling interest in Jerneh Insurance Company, a success-ful composite insurer.82 Kuok, together with Pos Malaysia, also took a controllingshare in Transmile Group Bhd.

This account of Kuok cannot end without reference to his divestiture of allhis holdings in MSM to FELDA in 2009. In October that year, Kuok’s PPBannounced the sale of its wholly owned subsidiary MSM, its sugarcane farm inChuping, its 50 per cent equity stake in sugarcane miller and raw sugar refinerKilang Gula FELDA, and its 20 per cent equity in Tradewinds which controlledCentral Sugar Refinery.83 Thus ended Kuok’s entire sugar business in Malaysia,a business that spanned 45 years and controlled 60 per cent of the country’s sugarsupply. Speculation was rife that like other Malaysian Chinese businesses, Kuokwas the victim of the government’s acquisition drive. However, it was well-knownthat with sugar a price-controlled item, profitability was limited. Efforts to main-tain profitability through international sugar purchases came to nought whensugar prices rose.84 The reasons for Kuok’s exit may never be known. On the onehand, Kuok had long seen the writing on the wall of the increasingly constrainingenvironment brought about by the NEP. But he would also have seen the advan-tage of exiting on good financial terms. The resources thus freed could be rede-ployed.85 Though Kuok had been successful in relocating overseas, he did notmove out entirely. He still retained substantial interests in Malaysia such as thosein hotels, palm oil, flour manufacturing and services.

It is instructive to compare the experience of Kuok with British and Europeanfirms in Malaysia, particularly those that sold out and those that retained control.The reason for the different outcomes lies primarily in their compliance, or lackof compliance, with nationalist pressures. Though Malaysia gained its independ-ence in 1957, the pressure on foreign interests to ‘Malaysianize’ really began withthe NEP. Then ‘Malaysianization’ meant foreign firms giving up control primar-ily to state interests (not by nationalization but through the market) acting onbehalf of Bumiputras, or allowing effective Bumiputra participation in the higherexecutive and technical echelons. The plantation interests, which then held thecommanding heights of the economy, were targeted. The implementation of thispolicy however could be flexible if the foreign firms went along with the spiritof NEP.

81 Cheah, PPB in final lap.82 Chua, Kuok Brothers.83 Fong and Barrock, Cover story; Fong, 2010 deal.84 Fong and Barrock, Cover story.85 The Star, Wilmar aims; Lin, Overseas Chinese, pp. 985–1009.

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Large British plantations such as Harrisons and Crosfield Ltd, Guthrie Group,and Barlow Group had been most at home running plantations when Malaya wasa colony. Sir John Hay, the Managing Director of Guthrie in the early 1960s,explained that it was difficult to move to another country or diversify into manu-facturing.86 Nor could planters used to colonial ways comply easily with thedemands of the NEP, and viewed shared British Malaysian ownership withdismay.87 Guthrie, before its takeover by Malaysian state interests, divested onlythe most unprofitable parts of its business.88 With farsighted leadership capable ofdeveloping genuine friendship with key Malay leaders, the agency houses mighthave retained control.89 The third largest plantation company in terms of acreage,Barlows, could not accept change and sold their controlling interests in Highlandsand Lowlands, their crown jewel, in 1976. Finding being a minority shareholderuntenable, Barlows disposed of their remaining interests in 1983.

United Plantations and Behn-Meyer, by contrast, managed to retain control,essentially by accommodating to key demands of the NEP. UP, incorporated in1917, was first taken over by a state agency, FIMA (Food Industries of Malaysia),in 1982 but its Danish shareholder Borge Bek-Nielsen remained as a director.Nielsen did not have the complicated feelings then held by most Britons aboutpeople who were once their subjects, and got along with the new chairman, TanSri Basir bin Ismail who himself was close to Dr Mahathir Mohamad, the PrimeMinister.90 Nielsen went further than compliance with the NEP. He spoke out forMalaysian palm oil when it was subjected to attacks by American soybean inter-ests. So well regarded was he by the Malaysians that together with another Danishgroup he was allowed to buy back controlling interest in UP when FIMA wasprivatized in 1991.

Behn-Meyer, founded in 1840 by two Germans, began as an exporter oftropical produce and importer of manufactured products from Europe. By the1950s and 1960s, it had turned to the servicing of products like chemicals,polymers, paper and board and fertilizers. Being a German company it was seizedby the British colonial authorities during the world wars, but survived and pros-pered. With long experience of adapting to local conditions it was quick toaccommodate one of the key demands of the NEP, that of training and placingBumiputras in high executive and technical levels.91

CONCLUSION

The Kuok Group is the largest and most diversified, and one of the oldest, familybusinesses in Malaysia. Its history is instructive to students of family business. We

86 Yacob and White, ‘Unfinished business’; Martin, European plantation.87 Martin, European Plantation, p. 6.88 Yacob and White, ‘Unfinished business’, p. 930.89 Yacob and Khalid, Adapt or divest?90 Martin, European plantation, p. 12.91 Yacob, Trans-generational.

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can now answer the questions posed earlier. The answers will help to determinewhether the Kuok Group is typical or unique among Chinese overseas familybusinesses.92

First, the expansion and diversification of this family business must be creditedto the dynamism, ideas and skill of an individual, Robert Kuok, a second gen-eration Malaysian Chinese. Kuok’s talent and business acumen were nurturedwithin a family environment that stressed education, both English and Chinese,and traditional values. He grew up in the business culture of his father’s TongSeng and Company. Thrift and hard-work were stressed. His mother was influ-ential in shaping his outlook and attitude. And, like other family businesses, Kuokfamily members took key positions in group companies, although other relativeswere involved directly from the beginning.

However, Kuok lived in exceptional times and thus differs from many foundersof family businesses in Malaysia today. He had to contend with an environmentthat offered both challenges and opportunities. He overcame those challenges,turning them into opportunities while capitalizing on the favourable circum-stances he encountered. He overcame the disadvantage of being a member of aminority dialect group by searching for other business possibilities not defined bydialect ties. He appreciated the political shifts taking place and worked with statesand their institutions. It may be argued that Kuok was lucky to be present at atime of political and economic transition. But Kuok anticipated and leveraged onthe opportunities offered by British decolonization, expanding Japanese economicpresence and the rise of China to steadily grow and diversify his business empire.Entrepreneurial skills, capital and connections were needed and Kuok mediatedand managed these resources.

It may also be argued that the success of Kuok’s family business was built upontrading essential commodities that were largely protected by government restric-tions, and that his partnership with state institutions allowed him to move toplantations and other businesses. The sugar and flour business, facing little localcompetition, enabled the creation of immense wealth and reputation that allowedhim subsequently to enter into more competitive service sectors like hotels. Nev-ertheless, unlike the typical cronies who are mere rent-seekers after obtaining statecontracts, Kuok turned his connections into successful business ventures throughhard work and risk taking. Some of the new businesses he entered into comple-mented those he was engaged in and provided added synergy. Indeed, Kuokhimself had to be sensitive and alert to an evolving social and political environ-ment. Earlier than most, he relied on non-family members and professionalmanagement to expand and diversify. His ability to anticipate the NEP by incor-porating Malays at the highest level should be seen through this lens ratherthan as the tokenism which characterized many subsequent appointments ofBumiputeras by Malaysian Chinese businesses.

92 Economist, End of tycoons.

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The final question posed is whether the Kuok Group will survive beyond Kuokhimself. Some idea of the Kuok group’s future can be seen in the transition to thethird generation of the Kuok family business already taking place. What is strikingis that as third generation members are taking their positions, the Kuok businessis growing and expanding. Equally significant is the fact that, besides the directand active involvement of Kuok’s immediate family members, his nephews areheading major enterprises. The co-option of members outside of the immediatefamily that began with Tong Seng and Company has continued. This contrastssharply with other Chinese family businesses which have often revolved aroundnuclear families and even then encountered internal strife.

Whether the family business remains a single business empire under the KuokBrothers banner or breaks into several entities remains an open question. But ifsurvival is defined simply as the ability of successive generations to preserve if notgrow the family business, the prospects of the Kuok group are positive.

These answers must lead us to conclude that Kuok’s business empire is differentfrom most Malaysian Chinese enterprises. While the Kuok Group shares withmost Chinese firms the emphasis on education and traditional values it is notbounded by dialect identification. Very early on, Kuok involved non-family aswell as non-dialect based members in his team. Moreover few Chinese firms havethe close ties with the state and its leaders that Kuok developed. It was businessarrangements where his knowledge, experience and connections were tapped bythe state that generated resources and permits.

Few Chinese firms have the geographical coverage successfully established bythe Kuok group or the brand names. Based now in Hong Kong, Kuok hasexpanded his business extensively into China while retaining strong and growinginterest in Southeast Asia where he has oil palm and sugar as well as hotels.Elsewhere his 71 Shangri-la Hotels are making a presence in the UK and Europe.He has developed comfortable relations with national leaders in the regionbecause of his reputation as someone reliable. A phase of spectacular growthoccurred at a time of China’s rise. This distinguished Kuok from many otherChinese overseas businesses.

Yet the dominance of Kuok could also be a weakness. Kuok’s qualities and hisstrong connection to leaders of state and major corporations are intangible assets.The challenge is to pass them on to successors or family members. Joseph Fanargues that the inability of founders to do so explains why there is wealth destruc-tion in family businesses when succession takes place.93

Kuok belongs to a long list of Chinese businessmen in the region, children ofimmigrant parents, who have successfully created wealth. In the past such indi-viduals rooted their businesses in the new country but Kuok represents a growingnumber who are diversifying overseas and back to the parents’ homeland. Kuoktherefore embodies both the old and new in the trajectory of Chinese business inMalaysia’s business history.

93 Fan, Family firm.

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