Robert Watt Secretary General Department of Public Expenditure and Reform Public Service Reform in...
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Robert Watt Secretary General Department of Public Expenditure and Reform Public Service Reform in Ireland Jordanian Government Leaders’ Forum 1 November
Robert Watt Secretary General Department of Public Expenditure
and Reform Public Service Reform in Ireland Jordanian Government
Leaders Forum 1 November 2014
Slide 2
Content of Presentation Introduction to the Irish Public
Service Drivers of Public Service Reform Progress on Public Service
Reform to date Public Service Reform Plan 2014-16 Focus on
implementation Conclusion
Slide 3
Ireland Spending on Public Services Source: Comprehensive
Expenditure Report 2015 -2017; Budget 2015 Economic & Fiscal
Outlook 53.6bn (28% of GDP)
Slide 4
Public Service employees by sector Source: Department of Public
Expenditure & Reform Databank. Number of serving staff as at Q2
2014 288,000 Public Service employees (13% of workforce)
Slide 5
Context: Drivers of reform Expenditure consolidation Public
expectations Reduced headcount Rebuilding public trust Increased
demand for services Maintaining industrial peace
Slide 6
Progress to date Strengthened expenditure controls and public
expenditure reforms Second Comprehensive Review of Expenditure
published Reduced staff numbers (10% approx.) Reduced pay bill (22%
approx.) Major savings under negotiated agreements with public
service trade unions: Croke Park Agreement (2010) Haddington Road
Agreement (2013) Deployment of Shared Services in HR, Pensions,
Payroll, Financial Management etc. External service delivery of
non-core work
Slide 7
Progress to date (continued) Radical new approach to public
procurement underway Development of Property Asset Management Plan
Rationalisation of State Agencies Better use of ICT and data
sharing More online delivery of services Almost 1 million Public
Service Cards issued Reform delivery structures established Civil
Service Renewal and other sectoral reform programmes Complementary
programme of political reform
Slide 8
Public Service employee numbers Source: Department of Public
Expenditure & Reform Databank
Slide 9
Public Service pay bill
Slide 10
Public Service Reform Plan 2014-16 First phase of reform
successfully embedded from 2011 to 2013 New Public Service Reform
Plan 2014-16 published in January Priority focus of this phase will
be on improved service delivery and better outcomes, alongside
ongoing efficiency measures Negotiated agreements with Public
Service trade unions as an enabler of reform and a driver of cost
reduction Reform Plan also sets out key sectoral reform priorities
in Health, Education etc.
Slide 11
Overall Public Service Reform Framework Better Outcomes A Focus
on Service UsersA Focus on Efficiency A Focus on Openness and
Accountability A Focus on Leadership and Capability Local
Government Justice Sector Civil ServiceEducation SectorHealth
Sector
Slide 12
A focus on service users Alternative Delivery Models
Commissioning for outcomes New funding models e.g. Social Impact
Investing External service delivery Digital Government New Public
Service ICT Strategy Digitalisation of Top 20 transactional
services Open Data Data Sharing Bill Public Services Card Improving
Customer Experience Organisation-level service improvements
Customer charters Customer engagement Plain language in
communications
Slide 13
A focus on efficiency Cost of the Public Service and
Productivity Haddington Road Agreement Workforce planning Workplace
reforms: additional hours, new rosters, annual leave, sick leave
etc. Shared Services Human Resources, Pensions, Payroll, Financial
Management, etc. Public Procurement Reform Office of Government
Procurement 500 million savings target Integrated Property Asset
Management Plan Public Expenditure Reforms Comprehensive Review of
Expenditure Multi-annual budgeting Performance budgeting
IrelandStat
Slide 14
A focus on openness and accountability Strengthening
accountability and performance Introduction of lobbying regulation
Enhancement of Freedom of Information legislation Legislation on
Protected Disclosures (Whistleblowing) Strengthening the ethical
framework for office holders and public servants Participation in
the Open Government Partnership Comprehensive programme of Statute
Law revision
Slide 15
A focus on leadership and capability Leadership Senior Public
Service Mobility Contractual framework for senior Civil Servants
Human Resource reforms Workforce planning Capacity building
Performance management Renewal strategy for the Civil Service
Organisational Performance Strategy Statements Agency
rationalisation Business process improvement Risk management
Slide 16
Approach to implementation Clear overall Public Service Reform
Plan with ownership / deadlines Strong governance model for reform
in place Led by Cabinet Committee Dedicated Reform and Delivery
Office in D/PER Change Delivery Teams in all Departments / Offices
Strong focus on governance and programme management in main sectors
Each Department prepares its own Integrated Reform Delivery Plan
each year Integrates sectoral, cross-cutting and Haddington Road
Agreement actions Clear governance, ownership and timelines are set
out Integrated Plans approved by the Cabinet Committee with regular
reporting Haddington Road Agreement as a key enabler of reform
Ongoing focus on developing capacity to deliver reform