Global Hospitality Management

MASTER OF

with a Certificate in Sustainable Hospitality Management

GLOBAL GROWTH DEMANDS AN INTERNATIONAL PERSPECTIVE

globalhospitality.robinson.gsu.edu

ROBINSONARE YOU ONE OF US?

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WE LEARN IN THE CLASSROOM, AND WE APPLY OUR EXPERTISE TO SPECIAL EVENTS, TOURISM, HOTELS, RESTAURANTS AND MORE. We learn and grow continually. We collaborate with our peers. We have the tools we need to change with the demands of the industry. We make sustainability the standard.

Hospitality management is one of the fastest growing industries in the world, and the J. Mack Robinson College of Business offers the only hospitality master’s program in Georgia. We create authentic local connections that fit into a global backdrop.

We are the connection makers.

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OVERVIEW

The J. Mack Robinson College of Business master of global hospitality management program was designed with the guidance of hospitality leaders and executives to prepare students for the challenges of the growing hospitality industry.

As the industry becomes more global, competition and po-litical issues continue to affect how hospitality management decisions are made. In our program, students connect with hospitality leaders worldwide and gain a comprehensive view of the industry while benefitting from top-manage-ment perspectives.

The master of global hospitality management program is designed for : • Established hospitality professionals seeking to expand their knowledge and gain additional skills. • Managers who oversee hospitality operations, but may lack formal training in the discipline. • Career changers ready to transition into the hospitality industry.

The Program

Number of Cecil B. Day School of Hospitality graduates

1,673

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The master of global hospitality management is a year-long cohort program—a structure that encourages peer learn-ing and collaboration. The sequenced curriculum begins each August. Courses meet at Georgia State’s Buckhead Center on Tuesday and Thursdays from 5:30 - 9:45 p.m.

The rigorous 10-course curriculum provides students with an in-depth knowledge of the global impact of the hospitality industry. Students also benefit from exten-sive contact with industry executives, guest speakers and networking events. Each of the following courses is three credit hours. An additional certificate in sustainable hos-pitality management comprises four courses within the overall curriculum.

Course Curriculum

Survey of Hospitality & TourismThis course provides a global overview of the concepts, principles, problems and practices of hospitality and tour-ism enterprises. Managerial, operational and organiza-tional issues pertaining to the management of convention venues, hotels, commercial and institutional foodservice and private clubs are covered.

Financial Management Applications in Hospitality EnterprisesThis is an overview of financial issues pertaining to the planning and development of hospitality properties. Stu-dents learn about forms of ownership, tax considerations, financing procedures and costs of capital, capital sources, leases, franchising, valuation of hospitality properties, fi-nancial statement analysis, pricing methods, sales analysis and cash management strategies.

Global Trends in the Foodservice IndustryThis course examines the various trends and issues facing domestic and international foodservice enterprises. Stu-dents discuss the process of managing existing foodservice concepts in a global economy with the emerging issues of food safety and security of employees and guests.

Global Trends in the Lodging IndustryFaculty and industry experts provide an overview of the trends and issues in the domestic and international lodging industry and examine the process for managing existing lodging concepts in a global marketplace. An overview of the historical evolution and development of the hotel in-dustry and the management issues pertaining to modern lodging properties is covered.

Fall Semester

THE STRUCTURE

Sustainable Operations in HospitalityStudents examine sustainable practices in hotels, restaurants, and other hos-pitality facilities and operations. Topics covered include material use, waste reduction and recycling, water conservation, energy management, site selec-tion, green building design and indoor environmental quality issues.

Hospitality & Tourism Research MethodologyThis course provides an orientation to the scope, meaning and basic concepts of scientific research in the field of hospitality and tourism. The foundations of research, research design, data collection techniques, sampling and statistical techniques are covered.

International Special Events ManagementThis course offers an analysis of the major components in managing events of various sizes, including corporate, social, education and sporting events on an international scale. Topics include event leadership, financial management, models of global planned events, human resource planning and development, safety and security, risk management, event marketing and technology used for international events.

Spring Semester

Applied Industry-Based Research ProjectThis course involves a research project with emphasis on applied research in a facet of the hospitality industry. Topics focus on sustainable hospitality operations, best practices and corporate social responsibility.

Economic & Cultural Impact of Travel & TourismStudents receive an overview of the economic and cultural impact of travel and tourism on state, regional and national economies. The benefits and costs of tourism development, components of tourism and tourism man-agement, the planning and development of tourism destinations and under-standing of tourism policy are also covered.

Hotel Asset ManagementThis course focuses on the real estate property and physical assets of hotels. Management contract terms are analyzed as well as current and future issues in hotel management contracts. The negotiation process is explored, includ-ing the pre-selection process, selection of brand/manager and actual rounds of negotiation. The resulting owner-manager relationship is evaluated, includ-ing franchise and chain affiliation programs. The course discusses acquisition due diligence, including evaluation and investment decision components of buy, hold and sell.

Summer Semester

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BENEFITS

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JENNA SMITH Class of ‘14

“I knew I wanted to go back to school, but needed a program that allowed me to continue working full-time. I also wanted a program that would allow me to learn concepts in the classroom and apply them the very next day. I chose Robinson’s master of global hospitality management program because I love the hospitality industry and the program allows me to continue to work and learn applicable, practical skills.”

Students will gain the functional skills necessary to deal with managerial issues in the global workplace and to do business in various hospitality segments around the world while learning state-of-the-art knowledge about the industry. In addition to the networking and connection opportunities with hospitality executives worldwide, graduates will join Robinson’s network of more than 80,000 alumni.

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8th largest tourism economy in the country

visit Atlanta annually

in the nation in hotel rooms with more than 92,000 rooms in the metro area

Atlanta

40M+

3rd

It’s all about location.

Just off Georgia 400 on Peachtree Street and accessible by MARTA, the Buckhead Center is surrounded by hotels, restaurants and countless industry offices. The center features several lecture and breakout rooms with projec-tors, wireless Internet and advanced technical capabilities and support.

Georgia State’s Buckhead Center

THE DETAILS

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Applications for the master of global hospitality management degree program are accepted for fall semester entry. Each year, the application deadline is May 1. Interna-tional applications are due by March 15.

Admission into the master of global hospitality management degree program is based on a careful review of the applicant’s scholastic record, admission test score(s), profes-sional letter of recommendation, essays and any other information submitted in support of the application.

Required Application Documents: • Online application • Transcripts for all post-secondary education • Professional letter of recommendation • GMAT or GRE scores • Essays • Resume • Interview (by invitation)

Application and Admission Criteria

TEST SCORE CODES

GMAT QCK-ZW-67GRE 5251TOEFL 5251

Candidates must hold a four-year undergraduate degree from an accredited college, or university equiva-lent to a four-year undergraduate degree in the U.S. Professional experience is preferred but not required.

Candidate Profile

By the Numbers

Average age31

610Average GMAT score

155Average GRE score (in verbal and math sections)

24%International students

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InternationalApplicants

International applicants who have not received a degree from a regionally accredited U.S. institution must submit official scores on the Test of English as a Foreign Language (TOEFL or IELTS). The minimum online TOEFL score is 101 and the IELTS is 7.

After obtaining academic admission, international students must provide documents that show adequate finances to fund educational and living expenses in Atlanta for one year. Students will be asked by Georgia State’s International Student and Scholar Services to submit the necessary financial documentation required to process the I-20. Email rcbintgradadmissions@gsu.edu for more information.

FinancingYour Education

Faculty

Need-based scholarships and financial aid are available for U.S. citizens and permanent residents enrolled in the master of global hospitality management program. Merit-based scholarships are awarded based on academic history, GMAT or GRE scores.

Financial assistance in the form of graduate research assistantships or non-resident tuition waivers are available from Georgia State. Please speak to an admissions coordi-nator for more details.

Our faculty works tirelessly to expand students’ capability, hone skills and ensure the future success of our students and the industries they serve. All faculty members are committed to achieving global excellence in hospitality and tourism education, and possess vast industry experi-ence. The faculty are connected to various professional organizations representing all aspects of the hospitality in-dustry, ensuring our curricula mirror the realities and fulfill the needs of industry today and in the future.Average GRE score

(in verbal and math sections)

SOON-HO KIM, Ph.D. Graduate Program Director, Cecil B. Day School of Hospitality Administration

“This one-year degree program proposes a new model of interactive, experiential learning, as well as enhances leadership in an enjoyable and inspiring learning atmosphere. Global perspectives and global best practice sharing from professors and internationally recognized industry speakers are balanced with strategic management principles to ensure valued learn-ing experiences for all accepted applicants.”

THE DETAILS

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How do I apply?Visit globalhospitality.robinson.gsu.edu and click Apply Online.

What is the duration of the program?The master of global hospitality management degree is completed in three consecutive semesters.

What is the cost of tuition?Tuition is $37,500 (paid in three installments based on course load, subject to change), which covers all course materials, textbooks, iPad, parking, meals and profes-sional development services offered by Robinson’s Career Management Center. A non-refundable orientation and program fee of $250 is due upon enrollment.

Do I need an undergraduate degree in business? No, but a business foundation is helpful. Students accept-ed with non-business undergraduate degrees are required to take online preparatory courses prior to starting the program.

Can I work and attend class at the same time?Our master of global hospitality management degree pro-gram meets on Tuesday and Thursday evenings so you’re able to balance the demands of classes and work.

Are scholarships available?Merit-based scholarships are available to deserving stu-dents. Scholarships are awarded based on academic history, GMAT or GRE scores.

What standardized tests are required?A GRE or GMAT score is required as a standardized test for admission. The TOEFL or IELTS is required for all international applicants.

Who can I contact with additional admission questions?Contact the Office of Graduate Recruiting & Student Ser-vices at rcbgradadmissions@gsu.edu or at 404-413-7167.

FAQs

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ARE YOU ONE OF US?

We’re in the epicenter of hospitality. We use our connection to Atlanta to fuel the pursuit of our professional goals. We learn from industry leaders and then take our knowledge to the workforce. We’re expanding our hospitality knowledge and influence on a global level.

globalhospitality.robinson.gsu.edu

404-413-7615

hospitality@gsu.edu

Robinson College of BusinessGeorgia State University35 Broad Street, Suite 220Atlanta, Georgia 30303

14-0356

Cecil B. Day School of Hospitality Administration