ROC Orlando ….Rev. Doug Kallesen

Mission Affirmations

Mission is the heart of God The Mission of God is necessary

because of sin The Mission of God is centered in Jesus

Christ The Mission of God is empowered by

the Holy Spirit The Mission of God is our mission The Mission of God is my mission The Mission of God is urgent

Tools for The Mission

Power of the Gospel – Rom 1:16 Why & How we are saved – Titus 3:5 Heavenly Food Mat 26:25-27 Parable of the Minas –Luke 19 Grace

upon grace!

Consistent Follow Up Members GUESTS “Not Yets” (pre-members)

Members

Entire Membership List Address the Active

Involvement is Key GROUP GATHERINGS THAT CONNECT AND CROSS CONNECT

Gracious Host PERSONAL CONNECTIONS

Members continued…

Address the Inactive-Delinquent Accurate Attendance records kept- watch for absence patterns more than two in a row (that are unexplained) contact them after 3 in a row and definitely before 6 in a row.

Changing Stewardship and Involvement patterns – “Danger Will Robinson.”

Delinquent

Follow Up – PRAY then CONNECT Phone to set up a visit and prepare for

follow up visit(s)… The Caring Elder book has a list of

several topical bible passages - Study Bibles and Catechism are other

resources BE INTENTIONAL … GO!

Delinquent continued…

Home Visits or offsite meal - “I’ve missed seeing you at church…is everything ok? Or “what’s going on?”

LISTEN, receive what they are saying non-judgmentally.

Encourage them to return/ you keep in touch.

Attending elsewhere – need to transfer or be released from membership. Know what your process is.

Exit Interviews – not done by the pastor.

Exit Interview – starters

While we are saddened by your decision to leave our church family we want to hear from you and what lead you to your decision. We want to be the best church we can be. Your “HONEST,” answers will be valuable to us in our service to Jesus and His Children. Thank You.

Exit Interview continued….

What word would you use to describe our …

Worship SermonsMusicChristian Education

Exit Interview continued….

Were Your / family needs being met?

Church Leader(ship)Problem (describe)

Church Direction or Focus What needs were not

being met?

Exit Interview

What disappointments did you experience?

Moved further away Scheduling issues One thing our leaders should know…

Guest Map

Facility Lay out with key locations clearly identified Sanctuary Restrooms Nursery Welcome CenterSS rooms identified Exit doors and parking areas

MAPS & Signage are Vital

Are you Ready for Company? Directions – how easy is your church to find? Curb Appeal – does it look pretty or pretty

bad? Parking Lot to Sanctuary – what happens? Five Senses are at work – What do your guests

– SEE SMELL TASTE TOUCH HEAR

Are You EXPECTING Guests?

Discipleship Journey…what’s that look like?

Intentional Discipleship !!!

Children’s Church or S.S.

FRUITS of Intentional Discipleship New Disciples / New Members

lhm.org/outreachinitiative

GodConnects – adult instruction & teacher training background, small group.

Outreach Videos 4-5 minutes with study guide for Churches & Schools to

Create a Culture of Outreach

Connect with guests & pre members

Create Community impact

Outreach Training for Individuals wanting to share their faith more intentionally.

Guest Culture Guests come with a Divine Appointment….God is

at work here. Environment

Easy to follow service Uplifting Music Engaging and Empowering Message A Holy Expectation that God is here and at

work in this place Announcements geared to Guests – video best A place of service for everyone in every pew…

including pre-member guests!

Guest Multiple Systems of Noting Attendance

Guest Book Attendance Cards (signed by

everyone) Visitor Name Tags Members welcome all guests during

“sharing of peace” or similar point in worship

Guests

Guest Center-welcomes guest, receives completed card, gives gift and guest pack.

Greeters – Narthex Church Sidewalk/Parking Lot (directing visitors to go to the welcome center)

Guest Card

Guest Card Back

Visitor or Guest ? Guest Welcome Center – Guest Card is

filled out and a gift is given along with packet on church.

Information Pack that outlines an INVOVLEMENT Path

Guest Luncheon to meet with pastor, staff and leaders

Foundations Bible Class on going after church (plug in any week)

Visitor or Guest???

Follow Up Letter handwritten or printed Follow up on Guest Card information Follow Up Visit with Guest Gift Follow Up Phone Call Luther – “a house going pastor makes a

church going people.”

Guests

Nametags anyone …EVERYONE Nametags worn by members and visitors

every Sunday Guest Nametags given with slight

variation Present a Permanent Nametag to the

guest after 2 consectutive/near consecutive visits.

Not Yets… a Pastor’s Story

… what would happen if I were to pursue every possible name that I had and would diligently, consistently follow up on them until they –

Told me to stop Moved away Died Joined

Not Yets Who is in your world of relationships? Make a list.

Neighbors Socially – Gym, Recreational, Clubs,

Organizations Work School Family / Extended Family Acquaintances

What is going on in THEIR WORLD and LIFE…daily life offers connecting points!

Not Yets

Relationship List – Are they believers? What do they need you to pray about? How are you nurturing this/these

relationships? What is God doing in their life now? How

could you join Him in His work? How can you help connect them to Jesus

and His Church? What does your church offer that would be

beneficial to them, their family and faith?

Not Yets – What can I do?

“Walk wide through life with arms outstretched to touch as many lives as you can in the Name of Jesus, TODAY!”

Pray as you go on your daily journeys…ask God for opportunities to connect people to Him!

B.L.E.S.S.“Love God and Love Your Neighbor”

Not Yets…how can the church create a guest friendly culture?

Five Senses -ask what it is that your first time guests … SEE when they drive up or sit in your

sanctuary (take a tour of the entire property)?

SMELL when they enter the front door? TASTE when they get a taste of your

ministry? TOUCH or come in touch with prior to

becoming members? HEAR about you in the community, in

worship, in print or media, from other members?

Guest Friendly Culture at Your Church

Secret Worshipers hired to give feedback Inviting & Inspiring Message/Music and

Worship Knowing your demographics /meeting the

needs “No soul left behind…”What safety nets do we

have?

• Attendance records

• Involvement and giving records

• Bible class/small group-missional communities

• Prayer Systems

Five Functions of the Church

Systems that need to be developed/launched/evaluated….

Worship WitnessWordFellowshipStewardship

CHECKLISTs that leads to discipleshipDiscipleship Map from non believer to

disciple to disciplerSystems of Tracking & Follow up on Individual -

Discipleship/Attendance/Involvement/GivingPre-Member areas of service – where/how can

they serve?Pre-Member ministries to get involved in that

deepen their faith? Pre-Member ministries that meet their needs…

(bible studies, car care for ladies, parenting classes, tax preparation, ESOL, GED, AA, )

Check List….

Announcements/Newsletters/Bulletins – what will they communicate to your guests that will allow them to plug in?

V.I.P. List - Identify unchurched/non-attenders in my world-

Develop a Guest Friendly Culture in all areas of ministry

Exit Interview Template

Contact Info

Rev. Doug Kallesen

407.234.5296 cell

407.857.5556 x 6

dkallesen@flgadistrict.org