2015 COORDINATOR GUIDE

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THANKS FOR LEADING

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TABLE OF CONTENTS

04 MISSION AND VISION

06 TEAM COMMITMENT

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14 COMMON LANGUAGE

16 PROCESS QUES

22 SCHEDULING

Together we are building a strong

foundation for the years to come to

see God work in ways that we can’t

even imagine. I am excited to do

this with you and want to say thanks!

Thanks for dedicating your time,

making sacrifices and serving those

around you. Thanks for stepping

up and leading the way. Thanks for

making a difference and thanks for

saying “YES” to the next generation.

The best is yet to come!

SAFETY

MATT GEORGE

// CHILDREN’S PASTORmattgeorge@rockcitychurch.tv

26 MAIL MERGES

30 AVAILABILITY FORMS

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34 FAQS

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MISSION AND VISION

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Rock City Kids exists to train up children in the way they should go (Proverbs 22:6), so they will run

to Jesus, form meaningful relationships within their church, and invite those around them into their

experience. We believe that no matter how young you are, you can make a difference in this world - both

locally and globally.

TO REACH THE UNCHURCHED AND AWAKEN THE SPIRITUALLY

RESTLESS TO LOVE GOD AND LOVE PEOPLE BY ENGAGING KIDS

AND EMPOWERING FAMILIES.

ON THEIR LEVEL TO LOVE GOD AND LOVE PEOPLEWHY WE EXIST. . .

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WORSHIP EXPERIENCE

AGE-APPROPRIATE TEACHING THAT INCLUDES INTERACTIVE MUSIC, PRODUCTION, ETC.

AN ENVIRONMENT

THAT SUPPORTS THE

GROWTH OF MEANINGFUL

RELATIONSHIPS

THVROUGH LIFEGROUPS,

ACTIVITIES, GAMES, ETC.

THE OPPORTUNITY

TO SERVE AND GIVE

THROUGH INITIATIVES

SUCH AS THE BACKPACK

GIVE, THE SHOE GIVE,

HOMELESS MINISTRY,

CHILD SPONSORSHIPS,

ETC.

ENGAGING IN COMMUNITYBEYOND OUR WALLS

Through our focus together on combining these 3 areas together into one amazing experience for the kids.

THE ROCK CITY KIDS EXPERIENCE

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TEAM COMMITMENT

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I COMMIT TO BE PHYSICALLY AND MENTALLY PRESENT.

While serving on Sunday morning, giving 100% is crucial to the structure and culture of Rock City Kids. We have high expectations but want to make

it easy for you to serve and work around other life happenings. Try your best to figure out your schedule in advance and submit your availability on a

series basis. If you have committed to be there on a Sunday, you need to be there! If an emergency or unusual circumstance occurs, make every effort

to notify your Kids Campus Coordinator as early as possible to work with them to find a replacement. If you are going to take off on a Sunday, be sure

to use that as an opportunity to raise up the next leader. Prior to that Sunday lets make sure that while you are away things run just as if you were there

and do your best to set them up for success.

LENNOX SUNDAYS - 9:00AM, 10:45AM, AND 12:30PM

REGAL SUNDAYS - 9:00AM, 10:45AM

FAWCETT SUNDAYS - 9:00AM, 10:45AM, 4:30PM, AND 6:15PM

ATTENDANCE

I COMMIT TO BE SPIRITUALLY ACCOUNTABLE TO MY LEADERS, KIDS DIRECTORS, AND PASTOR MATT.

One of the best parts of doing ministry together is that God works through us as a group using the unique gifts and abilities he has given us individually.

Receive feedback gracefully and have a willingness to accept suggestions that come from other leaders. We must be consistently open to ideas for all

areas of Rock City Kids, from the Worship Experience, to Engaging in Community, and Beyond Our Walls in order to develop new leaders and effective-

ly carry out our mission.

ACCOUNTABILITY

I COMMIT TO BE AWARE OF CHANGING PROCESSES AND PROTOCOLS WITHIN ROCK CITY KIDS AND WILL RE-

MAIN COMMITTED TO THE OVERALL WELL-BEING OF MYSELF AND THE KIDS ENTRUSTED TO MY CARE.

Kids are really good at being kids. We must be vigilant and live above reproach to ensure the safety and security of the kids each and every Sunday.

SAFETY KIDS IDENTIFICATION TAGS MUST BE MATCHED WITH THE PARENT DURING CHECK OUT.

COMPANY NEVER BE ALONE WITH A CHILD.

COMMUNICATION THERE SHOULD BE NO EXTERNAL COMMUNICATION BETWEEN LEADERS AND KIDS. VIOLATION OF THIS POLICY IS GROUNDS FOR

IMMEDIATE DISMISSAL FROM ROCK CITY KIDS LEADERSHIP.

AWARENESS

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SAFETY

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Exit theatre door and proceed with all kids to Safe Zone

“A.” After everyone is there proceed together to Safe

Zone “B.” There you will double check with the check in

roster to verify that everyone is accounted for. Do not

let parents take their kids before everyone is accounted

for.

In case of tornado take immediate shelter in

the emergency exit hallway.

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EVACUATION PLAN TORNADO PLAN

NURSERY PRE-K 1ST-5TH

L E N N O X C A M P U S

A R E A K E Y

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SAFETY

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EVACUATION PLAN TORNADO PLAN

NURSERY

Exit theatre door and proceed with all kids to Safe Zone

“A.” After everyone is there proceed together to Safe

Zone “B.” There you will double check with the check in

roster to verify that everyone is accounted for. Do not

let parents take their kids before everyone is accounted

for.

In case of tornado take immediate shelter

in the hallway directly outside of your kids

theatre.

A R E A K E Y

PRE-K 1ST-5TH

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R E G A L C A M P U S

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SAFETY

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Exit out hallway to your right and proceed to exit door. Get

to side of the building with all the kids to Safe Zone “A.”

After everyone is there proceed together to Safe Zone “B.”

There you will double check with the check in roster to veri-

fy that everyone is accounted for. Do not let parents take

their kids before everyone is accounted for.

In case of tornado take immediate shelter

in the hallway directly outside of your kids

rooms.

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EVACUATION PLAN TORNADO PLAN

NURSERY

A R E A K E Y

PRE-K 1ST-5TH

F A W C E T T C E N T E R C A M P U S

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COMMON LANGUAGE

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AS WE CONTINUE TO GROW, CREATING THE SAME CULTURE ACROSS CAMPUSES, SERVICES AND AREAS UNI-

FIES US.

Using common words and phrases builds familiarity as we interact with parents, new volunteers, potential volunteers, and others.

Together we can consistently communicate our mission and vision and how it is being carried out.

NEVER WALK ALONE DON’T EVER BE BY YOURSELF WITH A CHILD (INCLUDING IN THE ROOM AND DURING BATHROOM

BREAKS). THIS IS A NON-NEGOTIABLE STANDARD THAT IS IN PLACE FOR THE SAFETY OF BOTH

YOU AND THE CHILD. DO NOT LET THIS HAPPEN!

DO YOUR BEST TO ENGAGE WITH OTHER VOLUNTEERS WHILE YOU’RE SERVING. USE COMMON TASKS,

SUCH AS SETTING UP, TEARING DOWN, OR PREPARING THE ACTIVITIES TO BUILD RELATIONSHIPS WITH

THOSE AROUND YOU.

BRING IT ARE YOU PREPARED TO GIVE THE KIDS YOUR BEST EACH WEEK? TAKING TIME TO PRAY FOR THE

KIDS, READYING YOUR MATERIALS, AND ENERGIZING YOURSELF FOR THE SUNDAY MORNING

EXPERIENCE COMMUNICATES YOUR DESIRE TO INVEST IN THE LIVES OF THESE KIDS.

WORSHIP EXPERIENCE ONE OF OUR 3 CIRCLES, THIS IS THE TIME WHEN KIDS LEARN ABOUT JESUS ON THEIR LEVEL THROUGH

MUSIC AND PRODUCTION.

ENGAGING IN ONE OF OUR 3 CIRCLES, THIS OCCURS WHEN KIDS BUILD RELATIONSHIPS WITH LEADERS AND OTHER

COMMUNITY KIDS THROUGH LIFEGROUPS, ACTIVITIES, AND GAMES.

LIFEGROUPS A PLACE WHERE KIDS FEEL SAFE TO ENGAGE WITH THOSE AROUND THEM, BUILD COMMUNITY, AND

APPLY GOD’S TRUTHS TO THEIR LIVES.

BEYOND OUR WALLS ONE OF OUR 3 CIRCLES, THIS IS THE OPPORTUNITY KIDS GET TO BE THE CHURCH BY MAKING A

DIFFERENCE BOTH LOCALLY AND GLOBALLY NO MATTER THEIR AGE.

SERVE ONE, THIS IS THE EXPECTATION OF ANYONE WHO IS SERVING WITH ROCK CITY KIDS. WE CANNOT PROPERLY

ATTEND ONE LEAD KIDS IF WE ARE NOT BEING SPIRITUALLY FED OURSELVES. BECAUSE THIS IS SO IMPORTANT, IF

YOU ARE NOT ATTENDING SERVICE AS REGULARLY AS YOU ARE SERVING, YOU MAY BE ASKED TO STOP

SERVING UNTIL WE CAN WORK TOGETHER TO FIND A BALANCE BETWEEN ATTENDING AND SERVING.

CONSISTENCY IS KEY

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PROCESS QUES

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WHY THIS IS IMPORTANT

AS GOD CONTINUES TO BRING PEOPLE TO THE ROCK CITY KIDS TEAM, WE WANT TO BE SURE WE ARE GETTING

THEM CONNECTED AS QUICKLY AS WE CAN TO ALLOW THEM TO CONNECT TO OTHERS AROUND THEM AND ALLOW

GOD WORK THROUGH THEM TO MAKE A DIFFERENCE IN THE LIVES OF THESE KIDS.

THE PROCESS

STEP 1

PEOPLE FILL OUT A CONNECT CARD. THEY ARE PLACED INTO A PROCESS QUE WHERE PASTOR MATT WILL SEND

THEM THE FIRST EMAIL LETTING THEM KNOW ABOUT THE ROCK CITY KIDS TOUR AT 9:45AM AT EACH CAMPUS. HE

WILL INFORM THEM BASED ON THERE RESPONSE THAT THEIR CAMPUS COORDINATOR WILL BE IN TOUCH

WITH THEM. HE WILL THEN PLACE THEM INTO THE “FIRST TEXT MESSAGE” QUE FOR EACH CAMPUS COORDINATOR

TO FOLLOW UP WITH.

STEP 2

EACH CAMPUS COORINATOR WILL THEN FOLLOW THE INSTRUCTIONS BELOW TO PLACE THEM IN THE APPROPIATE

QUE BASED ON THE PERSONS INTEREST.

RECRUITING

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PROCESS QUES

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STEP 1

ONLINE CONNECT

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STEP 3

STEP 2

STEP 4

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STEP 5

ONLINE CONNECT

STEP 7

STEP 6

STEP 8

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STEP 5

ONLINE CONNECT

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STEP 9

ONLINE CONNECT

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SCHEDULING

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ONLINE CONNECT

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STEP 1 STEP 2

STEP 4STEP 3

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ONLINE CONNECT

STEP 5 STEP 6

STEP 8STEP 7

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ONLINE CONNECT

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STEP 9 STEP 10

STEP 11

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MAIL MERGES

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ONLINE CONNECT

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STEP 1 STEP 2

STEP 4STEP 3

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ONLINE CONNECT

STEP 5 STEP 6

STEP 8STEP 7

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ONLINE CONNECT

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STEP 9 STEP 10

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AVAILABILITY FORMS

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ONLINE CONNECT

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STEP 1 STEP 2

STEP 4STEP 3

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ONLINE CONNECT

STEP 5 STEP 6

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Send Matt the number of volunteers confirmed for each service

P R E PA R E F O R S U N DAY

Send Matt the names of scheduled Room Coordinators

Send Matt the names of the Actors and Hosts for each service

Send scripts to Actors and Hosts (also send them a reminder to run through the lines before Sunday)

Remind volunteers of when they are to arrive

Encourage your Sunday team throughout the week. Let them know you are praying for them and ask them to pray for the families that will come through the doors on Sunday. Challenge them to “Bring It” and make this the best hour of kids’ weeks!

Send thank you text to all volunteers

S U N DAY F O L LO W U P

Write and send a “Thank You” card to each new volunteer

Did you meet any new families this week? Let us know and we’ll have a pizza delivered to their house!

Share any stories of a parent or child in which the team is making a difference in their lives

Report any volunteer who stood out and went above and beyond (we’ll be sure to send them a special note)

“It’s the little details that are vital.  Little things make big things happen.”

John WoodenUCLA Coaching Legend and one of the all time best coaches of basketball  

Return area bag with attendance clipboard and offering by Monday morning.

BRING IT CHECK LIST

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FAQS

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DO I HAVE TO SERVE EVERY SUNDAY?

WE WANT TO CREATE A CULTURE THAT FORMS MEANINGFUL RELATIONSHIPS SO IN ORDER FOR THAT

TO HAPPEN IT WILL TAKE TIME AND THE MORE YOU ARE PRESENT THE MORE THOSE RELATIONSHIPS CAN BE

FORMED.

DO I HAVE TO SERVE ALL DAY SUNDAY?

WHAT WE ASK IS THAT YOU MAKE SURE YOU ARE ATTENDING THE ADULT WORSHIP EXPERIENCE AND ARE SERVING

ONE SERVICE ON THE SUNDAYS YOU SERVE. AS THE COORDINATOR WE ASK YOU TO BE THERE FOR ALLTHE SER

VICES THAT YOU OVERSEE. IF FOR SOME REASON YOU CANNOT BE THERE FOR A SUNDAY WE ASK THAT YOU LET

PASTOR MATT KNOW AND LET HIM KNOW WHO WILL BE COVERING THOSE SERVICES YOU ARE UNABLE TO SERVE.

IF YOU ARE AVAILABLE AND WOULD LIKE TO SERVE MORE THAN ONE SERVICE, JUST LET US KNOW AND WE

CAN MAKE THAT HAPPEN!

DO I NEED TO PREPARE ANY LESSONS FOR SUNDAY MORNING?

ALL THE LESSONS ARE PRE-PLANNED FOR YOU AND WHAT WE ASK OF YOU IS THAT YOU RUN THROUGH THE

LIFEGROUP LESSONS OR SCRIPTS IF YOU ARE ACTING BEFORE SUNDAY SO THAT YOU ARE PREPARED TO BRING IT

AND MAKE THIS THE BEST HOUR OF THOSE KIDS WEEK.

IS THERE OPPORTUNITIES TO HELP SERVE THROUGHOUT THE WEEK?

WE WILL ALWAYS HAVE OPPORTUNITIES TO SERVE THROUGHOUT THE WEEK. EMAIL BETHANI SHONKWILER AT

BETHANISHONKWILER@ROCKCITYCHURCH.TV AND SHE WILL GET YOU IN THE RIGHT HANDS TO MAKE A DIFFERENCE

THROUGHOUT THE WEEK.

DO YOU WANT US TO WEAR OUR ROCK CITY KIDS SHIRTS EVERY TIME WE SERVE?

YES! THIS HELPS THE SAFETY TEAM KNOW YOU ARE ON THE ROCK CITY KIDS TEAM, BUT IT ALSO HELPS TO UNIFY

US AS A TEAM, LETS KIDS KNOW OUTSIDE OF THE KIDS AREAS THAT YOU ARE HERE FOR THEM AND BELIEVE IN

THEM AS WELL AS GIVE ROCK CITY KIDS SOME GOOD PR.

WHAT TIME DO I NEED TO SHOW UP TO SERVE?

WE ASK THAT YOU SHOW UP FOR SET UP SO DEPENDING ON THE CAMPUS YOU SERVE IT MAY VERY. PLEASE BE

PROMPT, PRAYED UP, PREPARED AND ON TIME SO YOU ARE READY TO BRING IT EACH AND EVERY TIME YOU SERVE.

FREQUENTILY ASKED QUESTIONS

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