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@rohitdadwal
Mobile is the Greatest (Universal)
Transformation in Consumer Behavior
150x
Times we
check our
phone a day
5.3B
Total phone subs
worldwide
(25+%
Smartphone)
59%
U.S. Smartphone
penetration
(2014)
80%
Never leave
home without a
phone
@rohitdadwal
What Other Media Gets This Kind of
Commitment?
10
18-24 year olds check their
phones every 10 minutes
on average
75%
People admit to using phone while
in bathroom
65%
Parents believe their devices make them
better parents
88%
Place their mobile device next to bed while sleeping at
night
@rohitdadwal
But what do you expect from a channel that
has this kind of influence?
@rohitdadwal
There is a role for Mobile,
given that…
Mobile is the Closest You Can
Get to Your Consumer!
@rohitdadwal
SMoX.me = Smart Mobile Cross Marketing Effectiveness Studies
That’s why we built….
@rohitdadwal
Fundamentally, SMoX is about knowing the
value of mobile to your Business?
Can mobile help me meet my marketing goals?
What is the optimal mobile allocation for my campaign?
How can I make my mobile investment work harder?
@rohitdadwal
$2 million,20 companies,
3 Trade Groups, 7 major marketers
Global Viewpoints:6 studies so far
10 more coming
• Real in-market testing• Measures whole mix• Measure mobile
even if it’s 0.1%!
SMOX is revolutionary global research initiative
@rohitdadwal
14 5
Leveraging Mobile ad tech to target DID
Individual Level data for cross media exposure
Experimental Design for media allocation
Track multiple KPIs, perceptual or behavioral
Regression analysis to identify drivers
Budget Optimization Software to operationalize insights
2
36
Integrated Partners target DID of panelists
500K
Mobilepanel of
InsightExpress
checks for cross
over in panel and
sends list of
panelists back to
Networks
Ads, tagged by
InsightExpress,
are targeted to
panelist devices
Assess multiple
scenarios of cross
media exposure
and frequency
Brand KPIs
/attitudinal with
Surveys
Foot traffic
with actual
location data
Actual sales with
panel match
How it works: Thanks to Marketing Evolution &
Millward/Brown’s Insight Express
What is the value of mobile to your Business?
Can mobile help me meet my marketing goals?
What is the optimal mobile allocation for my campaign?
How can I make my mobile investment work harder?
@rohitdadwal
Awareness
Image
Purchase Intent
Foot Traffic
Sales
The campaigns we researched in North America cover the entire purchase funnel
@rohitdadwal
How many people can you convert with mobile?
?
Campaign Average Mobile
@rohitdadwal
Mobile Delivered almost twice the Awareness
/Dollar vs.. other mediaTotal People converted with mobile vs.
campaign on averageDevice Awareness
AT&T Campaign * on average
Mobile
1 1.9
x 1.9
Image
PurchaseIntent
FootTraffic
Sales
Awareness
* Media in mix included TV, Internet, Print
@rohitdadwal
Mobile Delivered almost twice the
Image /Dollar vs.. other media
“Good Card To Carry When Traveling”
MasterCard Campaign * on average
1 1.7
x 1.7
Total People converted with mobile vs. campaign on average
PurchaseIntent
FootTraffic
Sales
Awareness
Image
Mobile
* Media in mix included TV, Internet, Print, Social@rohitdadwal
Mobile Delivered almost twice the
Purchase Intent /Dollar vs...other media
WalmartCampaign on average
x 1.91.91
“Intent to Shop Back to School Grocery”
Total People converted with mobile vs. campaign on average
FootTraffic
Sales
Awareness
Image
PurchaseIntent
Mobile
* Media in mix included TV, Internet@rohitdadwal
4. Coca Cola launched a campaign to
support it’s growth strategy for Gold Peak
FootTraffic
Awareness
Image
PurchaseIntent
TV PRINT
DIGITAL/MEDIA
OOH
Sales
@rohitdadwal
Mobile worked harder than its share
and drove results across the BoardSales
of sales6%
Total People converted with mobile vs. campaign on average
Gold Peak Campaignon average
Mobile
Top of MindAwareness
HomeBrewed Taste
Gold Peak Campaignon average
Mobile
4.81 1.81
FootTraffic
Awareness
Image
PurchaseIntent
Sales
of budget5%
@rohitdadwal
But does Mobile work in Asia too?
?
Campaign Average Mobile
TV OOH
DIGITAL VIDEO/DISPLAY MOBILE VIDEO/DISPLAY
MEASUREMENTPARAMETERS
16-50
TARGET:
Age
DATACOLLECTION
2015
1/27 2/28
*OOH includes Cinema. Mobile includes
Video and Display – no Social
FootTraffic
Awareness
Image
PurchaseIntent
Sales
Coke ran during Chinese New Year
@rohitdadwal
118
21
61
199
TV Overall OOH (incl Cinema) Digital Video Mobile
Ad
ve
rtis
ing
RO
I in
de
xe
d t
o
To
tal
Cam
pa
ign
RO
I
Overall index = 100
Mobile offered nearly double the ROI over TV & was vs. the campaign
Sales
of sales8%
of budget4%
Estimated ROI Index by Medium
January-February
@rohitdadwal
To answer the question…can mobile
help me meet my marketing goals?
Mobile drives results across
the entire purchase funnel
Mostly at nearly 2-to-1 vs. average
@rohitdadwal
But what is the REAL business value of
mobile?
@rohitdadwal
Mobile in the mix improves overall campaign performance!
Proprietary & Confidential
+7%
+15%
+4%
+12%
0%
5%
10%
15%
20%
25%
30% Increased Campaign and Business Performance by Having Mobile in the Marketing Mix
0.9M 1.6M ~3.7M 2.6M
@rohitdadwal
What is value of mobile to Brand’s Business?
Can mobile help me meet my marketing goals?
What is the optimal mobile allocation for my campaign?
How can I make my mobile investment work harder?
@rohitdadwal
Same budget but better results – allocate to mobile at it’s optimized level
Proprietary & Confidential
8%9%
10%
16%
0%
5%
10%
15%
20%Optimized Level of Mobile Spend in
the Overall Campaign Budget
10-15%
@rohitdadwal
So what is the optimal allocation
for mobile in the mix?
DOUBLE DIGITAim for a minimum
Mobile allocation in your total marketing mix (10-15%)
@rohitdadwal
Key Questions
Can mobile help me meet my marketing goals?
What is the optimal mobile allocation for my campaign?
How can I make my mobile investment work harder?
SMoX also highlights mobile best practices
Format Location Time of Day Creative
Mobile Video
TV
40
100 100
450Better ROI!
Effectiveness at
low frequencyPrice
Save video creative would produce stronger results vs.. TV with lower cost
@rohitdadwal
How can I make my mobile investment
work harder?
Optimization area
1. Optimize by Format
2. Leverage Location targeting
3. Leverage Context targeting
4. Build on Creative
Total
ROI Upside
20%-40%
20%+
20%+
40%-60%
+100% to +160%
@rohitdadwal
Apply learnings: Increase in impact would then push the optimized level of mobile spend up
Proprietary & Confidential
8%9%
10%
16%
12% 12%
15%
20%
0%
5%
10%
15%
20%Mobile Optimized Optimized with Best Practices
Mobile optimized in
mix moves to
15% to 20%
10-15%
15-20%
@rohitdadwal
And with BEST PRACTICES for Mobile,it can be really powerful driver
7%
15%
4%
12%
+17%
+29%
+7%
+18%
0%
5%
10%
15%
20%
25%
30%
MasterCard Walmart Coke-Gold Peak AT&T
Mobile Optimized
Optimized with Best Practices
Campaign performance
increases
+50% to +90%
2.6M0.9M 1.6M ~3.7M
3.9M
2.2M
3.1M
~6.5M
@rohitdadwal
Mobile at 15%Assumes no constraints in the optimization process
64%
14%
6%
15%
Optimizing media in China to increase sales is goal 15% into mobile channels
OOH
TV
DIGITAL
MOBILE
@rohitdadwal
Increase in Profit
16%
Mobile at 15%No constraints in the optimization process
Reallocation to mobile could generate double digit increase in PROFIT generated from campaign
@rohitdadwal
Key Questions
Can mobile help me meet my marketing goals?
What is the optimal mobile allocation for my campaign?
How can I make my mobile investment work harder?
Mobile drives results across the ENTIRE purchase funnel
Aim for a double digit mobile allocation in your total marketing mix (15-20% plus)
Optimizing your mobile investment can increase its impact by up to 160%, maybe more
@rohitdadwal
Mobile advertising is highly effective.
We now have proof.
And Brands are missing that opportunity.
What we know now as fact is…..
@rohitdadwal
So does Mobile work in Indonesia too?
?
Campaign Average Mobile
@rohitdadwal
Our suggestion for three things you can do now
@rohitdadwal
1. Bring SMoX in-house to your marketing teams.
Are there others that should see this?
@rohitdadwal
2. Become an MMA Member…
…Join the mobile movement
@rohitdadwal
3. Adopt a Plan for Change.
…… Reallocate NOW
@rohitdadwal
1. Get connected to mobile industry solutions
• MMA’s Resources - education/webinars/events
2. Do your own study(s) or support them
3. Reallocate now - Success is in 1st mover advantage
• Projected to increase Market Capitalization +5%
Jack Welch Once Said…
There are only two sources of competitive advantage:
• “the ability to learn more about our customers faster than the competition and;
• “the ability to turn that learning into action faster than the competition”.
@rohitdadwal
@rohitdadwal