Role of Business Development Service of Office of Small and Medium Enterprise Promotion and Venture Capital for SMEsChamaiporn VisedmongkolAdvisor to SMEs

Office of Small and Medium Enterprise Promotion (OSMEP)

What is Business Development Service (BDS)Business Development Services (BDS) are services that improve the performance of the enterprise, its access to markets, and its ability to compete.

Scope of BDS include training, consultancy and advisory services, marketing assistance, information technology development and transfer, and business linkage promotion.Committee of Donor Agencies for Small Enterprise Development : World Bank Group

Why Business Development Service (BDS) for SMEsSMEs play an important role in : - Poverty reduction and economic growth by generating employment and incomes- Empowerment of low-income workers- Development of entrepreneurship & skills

BDS can raise SMEs productivity by addrsssing key constraints :- Low skill levels- Weak management, financial accounts, marketing- Low level of technology- Weak linkages and support systems

Notes : There were 0.3% of the enterprises whose information on size was unavailable. GDP of agricultural sector was not included. There were 2.2% of the export transactions whose information on the exporters size was unavailable. Refer to 1 USD 35 Baht*Thai SMEs Profile (2008f)

*STRENGTHESHigh flexibility and adaptabilityHigh utilization of local/ domestic resources & knowledgeWell performed in skill-based, craftsmanship and hospitality sectors : food; handicrafts; fashion products; tourism and related products & servicesEasy business access and quick consumer approachTHREATSOPPORTUNITIESTrends of new business approaches favor SMEsAllow for business alliance with LEs and MNCsPotential for the creation of new genre of entrepreneursSMEs promotion is national agenda with high level of significantWEAKNESSESLosing competitiveness in labour - intensive & resource-based sectorsWeak production structure; Poor management; Incapable in marketing; Lack of product development; Employing low quality workforces; Using out of date technologyLimitation in applying good governance: accounting system; consumer & environmental responsibility

Pressure from Globalization: - Economic integration between countries - FTA on Goods/Services/ Investment - New form of NTBs - Entering of emerging economies in world market systemHigh competition results in Nutcracker situationObstacles from public administration4

Main Agencies to SMEs PromotionPolicyImplySupportOSMEP

To create SME Promotion Strategies To create target sector & definition for SME To Cooperate with other concerned agencies SME Information Center & enabling factor supports Regional

VCIEATSupport credit to SMECredit GuaranteeOSMEP SME BANKONE-ASSET To create investment Policy for SMEBenefit forSME To support & promote environment& communityMOCMOTSMOCMOACMOSTMOFMOL DIPTISIISODIW FTI , TCCSMEs Entrepreneur AssociationMOI

Standard to SME & International StandardMOPH To develop resources to SMEISMEDFTPIOPDCBOISPECIALIZED INSTITUETo establish Industrial Estate Authority for SME To promote industries & entrepreneur To develop technology & employeesTraining & develop labor force Private sector to promote SMEMain Agencies to SME Promotion

OSMEP Mission Mandated By SMEs Act B.E. 2543 1. Act as the mechanism of the SMEs Promotion Board to coordinate relevant agencies in public and private sectors and SMEs entrepreneurs to contribute in the harmonized direction

2. Analyze and formulate SMEs promotion criteria as well as recommend policies and plan of SMEs promotion

3. Coordinate and formulate the operational plan for SMEs promotions

4. Coordinate, encourage, monitor and evaluate the work of relevant agencies in public and private sectors

5. Study and prepare reports on SMEs situation

OSMEP Mission Mandated By SMEs Act B.E. 2543 Recommend the amendment of laws and regulations obstructing the promotion and development of SMEs

Administer the SMEs promotion fundReinforce, expand and cooperate in international issues and act as the representative of Thai SMEs on global arenaRecommend measures on monetary, finance, tax issues so as to support all SMEs relevant parties

Vision To be the countrys central organization in formulating SMEs promotional policies and strategies as well as coordinating governmental and private working systems in achieving the strong and sustainable growth of SMEs as the main driving force of the countrys economy

Role and Responsibilities of OSMEPOSMEPAction body-MOI -MOC -MOAC -MOST ETC.SMEsMasterplanActionplanThe Board of SMEs Promotion Rights &RegulationsMentor, Consultant ProjectsVenture Capital FundIncubation ProjectThe Executive Board

OSMEP Formulate Master & Action Plan Create Mechanism in implementingAllocate Budget Monitor and Evaluate CentralSectoral StrategiesPolicy / Action PlanProjects under SMEs Promotion Action PlanOtherPublicSectorAgenciesState EnterprisePublic Org.MinistryChamber of Comm./FedOf ThaiIndustries/BankersAssoc.Board of SMEs PromotionExecutive Board of the Office of SMEs PromotionInternational Governmental & Private UnitsRegionalSMEs UniversityGovernorProvincialChamber of Comm.LocalAdmin.AgencyLocalMinisterialOfficeProvincialIndustrialFederationAcademicsCommunity/ Local Product- Implement Report Operational Result Identify Problem/DemandAcademic/ExpertiseInstitution

- Implement Report Operational Result Identify Problem/DemandOSMEP Regional offices

SME University / e-SMEs UniversityIncubation CenterAdvisory ServicesProduct & ServiceDevelopmentBusinessDevelopmentTechnologyDevelopment(Competitiveness)Export MarketDevelopment

Financial SupportSeedFundConsultancyFundIntellectual Property, Internationalization F.Strengthen SMEMonitoringSystemVenture CapitalFundLater StagesExpansionSMEEarly StageGrowth StageImplementation ToolsMachineFund

What is Business Development Service (BDS)Business Development Services (BDS) are services that improve the performance of the enterprise, its access to markets, and its ability to compete.

Scope of BDS include training, consultancy and advisory services, marketing assistance, information technology development and transfer, and business linkage promotion.Committee of Donor Agencies for Small Enterprise Development : World Bank Group

SMEs UniversityE-SMEs UniversityIncubationTraining

SMEs University

Objective:Helping the SMEs entrepreneurs to establish themselves and grow with sustainabilityUpgrading their knowledge so as to be capable of managing business with efficiency and to be eligible for accessing wide range of support

Mission :Producing of SMEs University Curriculum : the pilot project for entrepreneurs to run their businesses with sustainabilityDevelopment of Service Providers : train-the trainer programme- Level of providing general information- Level of general training/basic consulting service- Level of advances workshop- Level of in-depth consulting service with specific focus for each industry/cluster

Concerned Agencies :Educational institutes : Bangkok University, Rajamagala University of Technology located in Bangkok and rural area, Prince of Songkla University, Thammasat University, Assumption University, etc.Other organizations : Institute for Small and Medium Enterprises Development (ISMED), Department o Industrial Promotion, SMEs Bank, Office of Vocational Education Commission, Technology Promotion Association (Thailand-Japan)

e-SMEs University

Objective:Developing the cooperation for creating good business knowledge for SMEsIncreasing the potential of entrepreneurs in various aspects through academic knowledge and learning from experiencesEnhancing the knowledge-based society As sources of SMEs managerial knowledge

Concerned Agencies :Assumption University (ABAC) Academic responsibility Develop curriculum and modules Lecturing and knowledge transfer Evaluate and provide certificate or declaration for achievementOSMEP Support Budget Co-develop curriculum and modules Provide the students

Curriculum and Modules :12 Modules :SME101Start-up the BusinessSME102Marketing Management for SMEsSME103Financial Management for SMEsSME104Accounting & Budgeting for SMEsSME105Production & Service Management for SMEsSME106Sustainable Business DevelopmentSME107Analysis of Trend, Business Opportunity, Business Strategies for SMEsSME108Innovative Creation for SMEsSME109ICT & E-commerce for SMEsSME110SMEs & Marketing in DepthSME111Risk Management & Internal Auditfor SMEsSME112Business Plan for SMEs

Business Potential Development6 Modules :SME201Role & Responsibilities of OSMEPSME202BrandingSME203Knowledge ManagementSME204Cost ManagementSME205Export & ImportSME206Supply Chain & Logistics Business Management

Achievement :

Number of Student (Jan 08-May 09) = 23,690Number of accomplishment = 596 (2.5%) 62.2% are men with high educatedMostly (>90%) are small size which less than 5 years of establisment50% are in Bangkok and metropolitan area

Incubation

Productivity & Competitiveness Tool Incubation ProgramHelp SME Grow with Sustainability on Knowledge-and-Skill BaseHelp SME Successfully Access Financial Institution Support on MarketingProvide SME with Facilities at Affordable Cost

Productivity & Competitiveness Tool Incubation ProgramGive Consultancy Service to SMEVisit SME at Their Sites Once a Month Monitor Operation of SMEHelp SME in Dealing with Relevant Agencies

CORE ORGANIZATIONS IN BUSINESS INCUBATION AREAOSMEP Office of SMEs Promotion, Ministry of Industry

CHECommission of Higher Education , Ministry of Education

NASTDA National Science and Technology Development Agency, Ministry of Science and Technology

BY OSMEP BY CHE BY NSTDABusiness Incubators in Thailand

Type of Business IncubatorTrade sectorBusiness IncubatorTechnology Business IncubatorEmphasis onBusiness development on Innovation process and Ideas/designEmphasis onBusiness development on Technology InnovationService sector Bio-Tech, Nano-TechIncubationManufacturing sector

Business Training and Coaching

Industrial Training and Coaching

The OSMEP as the central planning office in developing INCUBATION in Thailand

1. Setting up qualifications 2. Announcing for candidates 3. Recruiting potential incubators4. Coconceptualizing of operation5. Funding 6. Monitoring & evaluation

The Study of incubation system suitable for the NationROLES OF OSMEPThe support of establishing incubators1. Establishing the pilot incubators(2001 Kasetsart University 2003 - Chulalongkorn University/King Mongkuts University of Technology Thonburi)

2. Creating the study of master planfor developing business incubationsystem (Chulalongkorn University)

Incubatee Admission CriteriaCorrespondingWith OSMEPsStrategicIndustryPersonal&Self supportFinancialPracticalBusinessPlanBusiness senseandEntrepreneurshipOpportunityofCommercializedMarket

Incubation Process InterviewSWOT & Needs AssessBusinessMgt. Training BusinessPlan DevelopmentStart-upCompanyExecuteInitial Business act

ObjectiveTo select suitable incubatees who match with incubators missionInput Candidated incubatees with initial business planProcessInterviewEvaluate Business sense and EntrepreneurshipMarketing potential of products or servicesOrganization and financial readinessOutput Accepted incubateesSWOT &NeedsAssessBusinessMgt.Training BusinessPlanDevelopmentStart-upCompanyInterviewExecuteInitialBusiness act

InterviewBusinessMgt.Training BusinessPlan DevelopmentStart-upCompany SWOT & Need AssessmentObjectiveTo prepare and evaluate the SWOT of each incubatee and assess the business development needed. Input Initial business plan, Status of each incubateeProcess Prepare SWOT analysisEvaluate the business development needed Output Incubation plan of each incubateeAssign mentor to each incubateeExecuteInitial Business act

InterviewSWOT &NeedAssessmentBusinessMgt. Training ExecuteInitial Business actStart-upCompanyBusinessPlan DevelopmentObjectiveTo refine incubatees business plan after training and having business plan discussion with advisors, mentors.Input Initial business plan and revised business objectiveProcess (Incubatee/Mentor/Advisor)Business development plan SWOT analysis after receiving initial incubationOutput Refined Business planSWOT analysis

InterviewSWOT &Need AssessmentBusinessPlan DevelopmentStart-upCompany BusinessMgt. Training ObjectiveTo provide training on business management principles that essential to incabatees needsInput Incubation plan of each incubateeProcessMatching training courses, instructors, coaches for each incubatees development planOutput Progress report and test of the knowledge of each incubatee Execute Initial Business act

InterviewSWOT &Need AssessmentBusinessMgt. Training BusinessPlan DevelopmentStart-upCompanyExecuteInitial Business act.ObjectiveStart testing the business plan by executing all necessary business activitiesInput Refined Business planProcess (Incubatee/Mentor/Advisor)Execute Business activities with real transaction Output Evaluation report from the business results

InterviewSWOT &Need AssessmentBusinessMgt. Training BusinessPlan DevelopmentExecuteInitial Business actStart-up CompanyObjectiveTo prepare all the necessary step to start up the companyInput Refined Business planProcess (Incubatee/Mentor/Advisor)Organize the staff, funding, establish network, start up the companyOutput Company registration

Funding Structure60 % by OSMEP (e.g. fee of mentors, advisors)30% by Incubator (In-kind, In-cash)10% by Incubatee

Monitoring & Evaluation ReportsIncubation CentersOSMEP Quarterly progressive report Quarterly report for budget subsidy Incubation Plan Personal incubation report Recruitment form Consulting service report & evaluation form Training course evaluation form Satisfaction evaluation form Performance evaluation report form

Key Performance IndicatorsNumber of attended entrepreneurs must not be less than 10 and 80% or more must be satisfied with the incubation

80% or more of the completed ones must be able to establish business (register with MOC) within 3 years

Number of employment must be not less than 2 employees per the completed one

Significant better business performance and continuing on their businesses within 5 years

Output of OSMEP Incubation Program

Output2005200620072008TotalNumber of Attended 10213417510421Number of Completed4135117120313Number of Attending--551065

Number of the Completed SME from Incubation Center (by Type of Industry)

Chart2

78

45

14

50

108

15

3

Industry

Spa Product, 14, 4%

47-48

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TypesNumber

1 51 . 91 10700.02-433-6534, 081-8243407 Tearapy.48ProductsFood47

2.. 482 .8 . 10 10140.02-428-3895, 085-0701655Volcano Volcano.48Software21

3 121/4 .11 . . .084-7152071 Banana Village Syrup .48Cosmetic & spa3

4 .02-375-2117, 089-4443730Inno2U .48Gems & Jewelry0

1 602 .2 . . . 10280.02-323-2800-6 () 48Others5

2 19 . 21 10900.0-2930-3196 48Services0

3 59/259 .3 . . . 11120081-6484755.. () 48Trading0

4 376/112 . 3 10120.081-3107520 (Fruit Bar) 4876

5. 35/4 .1 . . . 83000087-6252799 48

6 24/943 .16 . 10210.081-8336212 () 48

7 . 4 . 10120.081-8992849 48

8 167/427 .8 10160.02-802-6811, 081-7777055 R & D INTER LABORATORIES 48

9 308/2 .- .1 . . 02-941-9741, 081-8567670 (Dried Fruit) 48

10 86/56 3 . 25 . .0-1268-5902, 081-6675223 48

11 731 PM Tower . 10400.02-982-0339, 081-7330363 software 48

1 71/4 .18 . . . .081-6563552. 47

2 99/681 .12/2 . . . 10240.02-729-0577, 081-6492403MoMo Bake'n Cakebakery 47

3 19 .4 . . . 71190034-633036, 034-633026, 089-7441242. - ( , ) . 47

4 100 .1 . . . 10150.089-1266590. 47

5 430/4-5 . . . 10600.02-891-2324, 081-8150706. 47

6 229/310 .1 . . 1211002-905-7220, 081-9349515. - 47

7 77/9 1 . . 10900.081-8157890 47

8 24 .10 . . . 57000086-5385776. 47

9 7/8 .4 . . 12150081-4541061 47

10 171/64 80 . . . . 10150.02-935-5425, 089-1060183 47

11 11 . . . 10800.02-587-3657, 089-088-0235 47

12 189 . . . 10250.02-721-5890, 081-9237922. 47

13 350 .18 . . 22160081-2447749, 039-317137. 47

14 98/119 .2 . . . 10530.02-688-7007, 089-7880104 47

15 02-589-4887, 081-8501155. () (/) 47

16 7/552-3 . . . . 1027002-759-5104-5, 089-0184677 47

17 02-947-8004, 089-9678356. 47

18 086-6459077 , , 47

19 35/144 .3 . . . 10230.081-8198331. () 47

20 30/278 .6 . 2/1 . . 10210.02-954-5905, 081-336-6818() 47

21 164/858 .1 . 52 . . 11110089-8161869( ) 47

22 55-56 .2 . . . 71110034-611-446, 081-3758186 47

23 .17 . . . 90110081-5425178 () 47

24 38 .3 . . . 10230.02-518-1338, 02-919-2937, 086-0281913 47

25 48/145 .5 .12 . 10150.086-6667851, 089-6642260 .. () 47

26 51/1 .4 . . . 65000055-299-229 089-9598742 () 47

27 043-511-816, 089-7705323. 47

28 18/169 .4 . 38 . . . . 10220.02-522-2760, 081-9024493.ISO 47

29 107 . 1 . . 18190081-9044431 ( ) 47

30 955 .4 . . . 77120081-9426673. 47

31 256/1 . . . 70000032-318-876, 089-5149711 47

32 280 . 6(28) . 6 . . 10400.02-278-3378, 089-4871188 47

33 74/3 . . . 13000035-211-186, 081-2077508. / " " 47

34 15 .120 . . . 10310.02-534-2736, 089-8954437 47

35 221 94 . . 10310.02-559-2711, 089-8886705, 089-9213799 47

36 850 84 26 . . . 10240.02-733-3445, 089-6995741. 47

37 46/1 .1 .- . . 86000077-576511, 081-5979020 47

38 549/456 . 37 . . . 10700.02-864-4153-4, 089-7778641 47

39 2/4 . . . 85000077-812286, 089-7285859 47

40 128/101 .6 . 12 . . . 24000081-5779539. 47

41 24/33 .10 . . . 10230.02-510-0730, 081-8455288/ 47

1 315/4 . 94 . 10310.02-559-0691-7WebsiteSWPark48

2.. 4/63 . 1112002-963-1925 SWPark48

3 14 . . . 10400.02-274-9080-9 1404 (.) Outsourcing&MobileSWPark48

4.. 82/238 3 . 119 . 10510.02-906-3761 Business DevelopmentSWPark48

5 92 . ( 20) . 71 . 10100.02-392-3705 DreamDigitalsSWPark48

6 54/105 13 . 70 . . 10240.02-944-8201 Game and Computer VisionSWPark48

7 357/72 9 . . . . 10230.02-946-7523Integrated Learning Support SystemSWPark48

8.. 57/58 2 .- . 1200002-581-1036 SWPark48

9 503 7 ..02- 809-5312#1, 02-643-9375-6 GPSSWPark48

10 30 . . 6 . 10400.081-8599608Mobile ContentSWPark48

11 14/127 . 95/1 . . 10700.02-435-4191, 02-435-4186, 02- 424-6556 # 127 .SWPark48

12 9/380 4 . . 10220.02-522-1329 ../ SWPark48

13 12/697 4 .- 1 . 1213102-957-9538, 02-957-7927 /SWPark48

14 51/42 . 3 . . 10600.02-472-3907 SWPark48

15 4/127 1 . 23 . .10900.02-939-5395 ... () Smart CardSWPark48

16 723 4 4 C 05 . . 10600.02-424-6754 SMS ExpressSWPark48

17 91/10 11 . 3 . 1100002-525-1757, 02-911-7433 SWPark48

18 22/236 4 68 T7 . . 1112002-983-4708, 02-642-2781Web ApplicationSWPark48

19 144/48 1 . 2 . 1112002-584-47392006 Mobile Game Motion Company LimitedMobile GamesSWPark48

20 140/3 9 . 2 .10160.02-448-2381./ CRMSWPark48

76

49

- (1)(2)/

TypesNumber

1 99/292 . 2 .02-727-0361-2Brilliance Jewelry10. 18kI.G.S.49ProductsFood30

2 50 3 10500.02-234-0606, 089-1350162Angelini Jewelry10. Gold Jewelry+Color StoneI.G.S.49Software4

3 27 .3 . . / .02-889-0797, 081-9363359C.G.S. Gems10. I.G.S.49Cosmetic & spa6

4 53 18 10600.02-860-3910Theoris Jewelry10. , 14k/18kI.G.S.49Gems & Jewelry17

5 216 . 4 .02-860-6304-5Sparkle Shop10. 19k, I.G.S.49Others45

6 5 .02-237-8551-4Jeuness Jewels10. I.G.S.49Services12

7 2380/11-12 10120.02-291-8793-4Lacarose10. I.G.S.49Trading3

8 363 .1 . 10310.02-274-2593J.J.10. I.G.S.49117

9 377/8 . 9 13 10310.02-318-6821S.E.M.A.10. costume jewelry, accessories I.G.S.49

10 157 (27/30) 19 . 10600.02-860-6781J.Y. Factory10. I.G.S.49

11 50/70 .- . . ..01-628-48794 Cs Jewelry10. I.G.S.49

12 1/326 10 .02-964-3036-7Discovery Gemstone10. () RubyI.G.S.49

13 73/44-45 .9 . 10160.02-887-2225Kamolporn Jewelry10. I.G.S.49

14 83/59 . 10330.081-9005045Natura Collection10. 925 I.G.S.49

1 108/1 .9 83000089-8711417 ABAC49

2 101/24 9 5 . 73210081-5596097 ABAC49

3 14/41 42 115 / 10240.02-729-4166-7 ()ABAC49

4 3/43 .7 . 55 6 .- 10260.02-398-5596 ABAC49

5 37/1 2 .081-6442083 .. ABAC49

6 101/63 3 : 086-021810016. ( ) ABAC49

7 62/176 .4 .-17 . . 11120081-6436460 32. ABAC49

822 . 55 4-1 .- 10260.02-398-3083 ABAC49

9 254/18 . . 10900.086-3123941 18. ABAC49

10 254 7 089-6093489 11. ABAC49

11 6/90 .5 . . . . 10270086-3355972 12. ABAC49

12 42-43 29 10160.086-6640909 9. ABAC49

13 86 73000081-8305520 Green Living Camp ABAC49

1 313/16 10140.02-938-4255,081-4886300Kandara Gem & Stone Art40. 49

2 12-15 3 50220.053-212516,081-498688935. 38. 49

3 80/32 53 10250.02-321-7508,081-4894469 43. 49

4 114/70 10 10400.02-279-2681,085-9901118 Business information on demand49

5 8/71 .- ( 4) . 1213002-957-8710,084-6663263,089-4864895,085 8335999 10 49

6 7/57 . 10120.084-6807955,02-286-2359Prohands Jewelry Co.,Ltd.49

7 2/31 4 64 10140.02-415-4620,089-1777334 49

8 258/25 . 64 10310.089-1310008Zenzame33. +49

9 59/70 10510.081-8334277,02-915-6331 49

10 111/193 4 . 10210.02-565-5588,087-1570448 "NIFTA"44.2 49

1 4/95 69 . 10160.081-8413055 .49

2 1011/1 2 56 . 10220.089-0275263 , .49

3 49 17 12 . 10250.089-1213522 .49

4 . 55 13000081-3721143 .49

5 1 41/53 36 . 10140.081-7004290Nine Silk line9. .49

6 22/636 - 56 . 10260.081-6524709 .49

7 17/997 - . 10150.081-9288289 .49

8 264/81 13 . 10140.081-9391474 .49

9 51/7 . 10100.081-9311812 .49

10 2 96/129 10540089-5132276 Skin Care Products.49

11 37/19 ... 85110089-9659198 21. .49

1 2/12 .- 10600.02-890-1630, 081-252-1812 49

2 436/44 . 47 10310.0-2933-2877PLANT IN LOVE17. PLANT IN LOVE 49

3 333 1 27 . . 10900.02618-8580 13. 49

4 16/12 . 56 10250.02-617-6789, 081-3336112Baby Watch42. Baby Watch 49

5... 140/10 .2 . . 3014002-617-2556, 081-8412460 49

6 1134 . 10250.02-719-5827-9 .. 5555 21. 49

7831 . 1 10330.02-675-6955, 081-7028023 38. 49

8 109 . 32/1 . 10600.02-438-0174, 089-459188810. 49

9 125/126 . . 10150.081-9159935 49

10 61/6-7 .6 . 13 . 10160.081-5802999 49

11 100/5 .3 . . . 081-64279006. 49

12 28 .20 . . 24000 . 1749 . 94 10310.02-559-1020, 089-4536998 () 49

1 18/151 .3 .6 10170.086-3422950 "" 49

2 123 . 95/1 . .10260.089-1375581 "" 49

3 867/95 . 49 . 101 . 10260.086-3978000 "" 49

4 15/7 .1 . . 12120086-5131925 "" 49

5 5 .081-7306066 49

6 248/10 .3 . . . 20170081-8166392 49

7 . 67/60 .6 . . . 11140081-4074720, 02-9030081 Supplier Today 49

8 214/3 .1 . . . . 77120081-8577455, 032-544666 .. (2004) (, ) 49

9 5 .085-8111779 49

1 94000081-5417003 49

2 125/502 . . 90110086-6974902 49

3 32 5 94000081-542327143. 49

4 20 2 27 90114074-360068 - Animation event49

5 147 1 90110074-365316 Dilivery 49

6 13/2 2 90180074-430122, 081-738246820. 49

7 131/11 8 . 90000084-6298312/49

8. 199 10 . . . 90180084-853899349

9 8/1 .5 . . . 90140086-6921930 49

10 139/14 .27 . . . . . 90110089-46557999. 49

11 191 . . . . 90000074-321553 .3. 49

1 1627/4 . . . . 47000081-7342544, 042-712649 44.1 49

2 1678 . . . . 47000081-9743823, 042-7115311 38. 49

3 1604/47 . . . . 47000081-6611386, 042-712643 35. 38. 49

4 39 4 - . . 46000043-884088, 081-3206780. 49

5 95 1 . . . . 48170042-579164, 089-279365139. 49

6 479 . . . . 47000042-743722, 081-6614248 35. 49

7 10 13 . . . . 47280081-8712989, 042-766598 16. ( ) 49

8 238 6 . . . . 47130042-779088, 086-6029971 21. 49

9 672 . . . . 47000083-1479247, 042-522356 49

10 159 5 . . . 47000081-9541218, 042-796075 49

11 8 4 . . . 47000081-7998919, 042-2988111 49

12 58/3 14 . .- . . . 47000042-744214, 085-740251730. 49

13 129/8 . . . . 47000042-716928, 081-5445766 9. 49

1 19/68 4 .- . . . 51000053 - 534264, 081-9607359 -33. FAR49

2 338 9 . . . 51150053-558349, 081-7832128 4. FAR49

3 118/32 10 .- . . . 50210053-398312, 081-8849329 35. FAR49

4 35/2 . . . 50100053-232152, 081-951376818. FAR49

5 053-993121, 087-1888123FAR49

6 41/2 11 . . .089-8543986FAR49

7 32 13 5 . . . 50130053-993121, 087-1888123.21. FAR49

8 32/2 . . . 50100053-232125, 081-9513769 12. FAR49

9 3/114 . . . . 50200053-412130, 081-3868314 42. FAR49

10 122/49 4 . . . 51000053-232125, 081-9513768 1. FAR49

1 224 . . 10100.02-2235530, 081-8677885. ,BIHAP49

2 920/1 . 10100.02-2334297, 081-9299313 BIHAP49

3 73 .7 . . . 10140081-8191112Pranee Spa Products Co., LTD37. BIHAP49

4 234/286 . . . 1023002-3940106, 081-8224744 ,BIHAP49

5 2817 22 10600.086-9747416 6. (Food Model)BIHAP49

6 798 10250.02-2111013, 081-7160940-16. ( )BIHAP49

7 77 . . . . 70110032-2119094, 081-8669995 BIHAP49

8 87/2 . 3 . 50 10230.02-5149243, 089-4917686 -BIHAP49

9 23 . 29 10900.089-1091691, 02-6157267 14. (Packaging)BIHAP49

10 47/35 9 10160.02-80158846 () (, )BIHAP49

1 114/165 . 8 . . . . 110000-2952-7823-5 49

2 466 .1 . . . 302400-4439-1168, 08-1876-5401 42. 49

3 210/15 26/1 . 10400.081-6551846 SMS 49

4 55/136 6 13210.02-5150051. 42. - 49

5 35/404 .4 .02-9440708-9, 081-3279220 49

6 181 10120.02-6788659,02-6786320. 43. 49

7 159/94 .13 17 . 10510.02-7913771-2 16. ( ) back support49

8 33/206 2 084-6524288-49

9 47/32 8 10150.02-8493850-49

10 43 16 089-178401349

1 326 . .02-513-2906, 089-108579310. GBIT49

2 342-49 9 . ..081-5954455 10. GBIT49

3 70 Regent Court(833) . . 4 ..02-658-0969, 081-8645492Young & Rubicam Co.,Ltd.10. GBIT49

4 33 3 ..02-365-6714, 086-523144310. GBIT49

5 95/228 2 . . 02-991-0388, 086-027633610. GBIT49

6 689/26 . . ..02-882-4063-4, 081-9173727 10. GBIT49

7 302/70 -71 . . - ..02-641-0234, 086-5228444Forever Star Jewelry (Thailand) Co.,Ltd.10. GBIT49

8 106/16 6 . . ..02-429-5051, 081-987321710. GBIT49

9 28 6 035-56-1969, 081-6689067 10. GBIT49

10 11 . . ..02-644-8211, 081-499821110. GBIT49

1 105 8 - 053-261231 "".49

2 6 7 053- 828090, 081-9610525 .49

3 440 5 - 30000044-222180, 089-8464729.49

4 276 3200002-8835616, 081-7260397 " " "" .49

5 135/4 - . . 50220053-496148, 053-495858. "".49

6 79 3 . 57260089- 8385874 "".49

7 124/3-4 . . 50100053-272729 " ".49

8 6 3 . . . 80000081-8941056 .49

9 26/138 65000052-212749 .49

10 19 02-2868185 ... .49

143

134

50

- /

TypesNumber

1 5/1 16 . 121500-2563-1256 0-2995-2108 08-6789-9678,,.2550ProductsFood1

2 141/52 27 . 101400-2428-5221 08-9132-6191N.D.travel Service.2550Software20

3 88/20 5 48 . 101600-2426-3436 0-2869-4277 08-1627-0200 .2550Cosmetic & spa5

4 326/18 87 . 101400-2426-1230 08-1255-0329.2550Gems & Jewelry132

5 101/328 11B/2 . 110000-2922-6765 08-1857-8166 .2550Others256

6 2/13 . 102000-2732-6894 08-1842-9830 - ().2550Services3

7 91/1346-7 11 44 . 102300-2948-8680 08-1930-3854 ... .2550Trading

8 89/131 6 129 . 101300-2817-7531 08-3980-7353 ,.25503288120

9 234/18 3 3 . 101200-2286-8808 08-1899-8045,Cracker.2550

1 9 .43 17 . 101200-2673-0044 08-1648-6638 snackABAC2550

2 5 7 . 2211003-9442-666 ABAC2550

3 73/29-31 .11 . . 106000-2890-1818 08-1812-4655 PVCABAC2550

4 11/6 2 . . . 2412003-8554-046 ,ABAC2550

5 4236/64 .1 . 101200-2291-2150 0-2689-9043 08-1731-5869 2ABAC2550

6 20/57-58 4 . 121500-2926-7718 0-2994-5712 08-1625-5188 ABAC2550

7 992 .14 7 . . 102400-2734-7814 0-2946-9280 08-9922-2443 ABAC2550

8 39 1 . . . 102300-2940-3188 0-2940-3288 08-1488-1888 ABAC2550

9 5/68(323) C3 .5 . . . 111200-2981-5004 08-1456-2925 ABAC2550

10 77 3 .- . 111300-2443-2417 08-6806-8383 ABAC2550

11.ABAC2550

1 870 . . 10320.0-2274-4605 08-1810-0098 IGS2550

2 1 . ..0-2255-6506 08-3828-7778 /IGS2550

3 24/12 . .10700.0-2434-5184 08-1802-4179 / IGS2550

4 .3 ..0-2233-9388 08-1553-5355 IGS2550

5 42/1 . . 10160.0-2803-3421 08-1699-6690 IGS2550

6 286 . . 10200.0-2622-2072 08-9447-4553 IGS2550

7 126/108 9 ..0-2865-4407 08-1810-3114 costume jewelry IGS2550

8 102/51 .2 . 10150.0-2877-0916 08-1833-3470 IGS2550

9 310/61-63 ..0-2566-3960 08-1625-8208 IGS2550

10 98-100 .6 . . 10310.0-2314-5815 08-1710-5815 2IGS2550

11 53/71-53/72 11 . . 10510.0-2916-6053 08-9870-8782 IGS2550

12 198/28 5 . . 10520.0-2737-8672 08-9686-3354 ()Trader IGS2550

13 374 . . 10100.0-2222-9221 08-1834-4617 platinumIGS2550

1 299/3 .4 . 10510.086 306 47342550

2 90/77 .4 10230.081 813 9691Bella PizzaPizza2550

3 18/99 .3 .14 .19 . . 20110086 314 3055 fax 038 3130182550

4 9 .- 5 . . . 12130086 556 7730. DR.P2550

5. 602 6 . . . 10900.081 944 4422.2550

6 529/36 . 126 10310.081 828 8205. Bio-WomenBio-woman2550

7 505 5 . . . 10900.086 983 1407Findout Solution Co.,Ltd.Software 2550

8 97/126 . 12 . 1 . . . 10540081 819 2718 , 086 342 8925.2550

9 . () 98 . . . 10900.081 816 55542550

10.. . 2/664 .1 . . . 12120086 308 7651 / 02 904 8529. 2550

1 99/162 5 .02-672-0378, 02-635-3131 2550

2 581 89 10700.02-885-4332, 2550

3 804/40 .02-676-3510, 02-222-2529 2550

4 11/51 1100002-968-7117 ()2550

5 60/196 8 4 7322002-427-2300, 02-429-2300 AUN AUN Chalee, 2550

6 66/105 24 10120.02-943-8090 'Afsa'2550

7 94 26 10400.081-682-7676 Borwn Sugar caf Borwn Sugar caf-2550

8 343/2 4 52 10140.02-4278634 2550

9 119 6 71 10230.02-932-5732, 02-932-5432 M.group , 2550

10 40/227 5 7312002-812-5854 , 2550

11 1/29 1 1213002-987-4578NUREKA NUREKA2550

12 24/1 8 - 1114002-920-0672() 2550

1 460 9 27 10140.02-428-5229, 02-427-2104 ()2550

2 55/5 7 . . . 081-836-8934 ()2550

3 55/95 12 10510.02-989-4441 - ()2550

4 120/9 7 . . . 74000034-840333, 081-8571156 ()2550

5 56/21-22 21 . . . 02 - 993 - 4916-9 101 ()2550

6 205 10140.02 - 872 -6445 ()2550

7 44/35 4 10150.02 - 892 - 5426 - 9, 081-766-1355 ()2550

8 42 8/3 10310.02 -716-7055 1213 ()2550

9 103/126 10150.02 - 898 -2350-9,02-892-3931-4 .. ()2550

10 68/41 8 30 2 10150.081 -329-5648 ()2550

11 212/14 6 93 10310.02 -935-0395, 081-921-5519 Event ()2550

12 73/32 2 10150.081-840-1057Euro Galary ()2550

1 2186/452 . 30/1 . .10240.086-902-1932. (Web Application)SWPark2550

2 51/599 7 . . . 12000081-422-0617. KSoft ConsultingSWPark2550

3 55/104 .5 . 38 . 1 .10240.083-781-3027. MatchingbizSWPark2550

4 555/131 . 9 . .10400.086-542-3461 SWPark2550

5 153 .3 . . . 20110081-344-3788. Team work solutionSWPark2550

6 32/522 .10 . 135 . . 10230.081-850-3286.E-Work PermitSWPark2550

7 69 . . . . 50200081-716-4955. SCG NetworkSWPark2550

8 (.) 231 . 3 . . .089-249-6050. SWPark2550

9 6/40 .4 .2 . .10150.081-494-7572. Solunar Interactive (ERP Software)SWPark2550

10 59/145 .23 .2 . 10150.086-900-0333. SWPark2550

11 369 . 112 . .10310.081-634-8868. MRPSWPark2550

12 99 . 94 . .10310.081-509-4534.AdaSoftSWPark2550

13 13/187 .11 . . .10700.081-314-7268. source codeSWPark2550

14 100/22 . 67 . .10230.081-441-2384.Kdoc : (web base application)SWPark2550

15 122/59 . 37 . .10900.081-860-8021. Industrial Maintenance Management System (IMMS)SWPark2550

16 137/137 .6 . . . 74000081-754-4663. Java OutsourceSWPark2550

17 72/55 .11 . . .10250.085-843-8800. SWPark2550

18 431/8 . .10600.084-088-4638. ERPTh@iSWPark2550

19 237/206 . . . . 74000081-207-1701.- SWPark2550

20 5/26 .9 . ..089-968-6344. Add on Module for Imported Application SoftwareSWPark2550

87

ERPTh@i

51

- /

1 4 . . . 40002086-630-0360. 2551

2 4 . . . 40002089-709-00092551

3 4 . . . 40002084-264-7290Abacus Team2551

4 4 . . . 40002084-684-9267ISANPRESENT2551

5 4 . . . 40002089-422-3324. 2551

6 123/2463 16 . . . 44000089-418-6227BINARY SOFT2551

7 4 . . . 40002086-857-7595 3D 2551

8 475 . 14 . . 30000081-718-3976.2551

9 495 10 . . 30000083-711-8188ICT MAKER 2551

10 105/106 .6 . . . 30000089-717-3980.. 2551

Food78

Software45

Spa Product14

Gems and Jewelry50

Other108

Service15

Trading3

313

Industry

Spa Product, 14, 4%

Outcomes of OSMEP Incubation ProgramRegistration with the Ministry of Commerce :Employment :

Amount of Capital Registered : BeforeAmount of Capital Registered : AfterThe Completed Incubatee278,250,000379,360,000 (36.33% Increase)

Number of Employment : BeforeNumber of Employment : AfterThe Completed Incubatee1,0331,891(83.05% Increase)

Thai Business Consultant System Development for SMEsFull-Circle Consulting Service

Advisory Services

Thai Business Consultant System Development for SMEsObjectives : Thailand will have a brain bank of Thai consultants who are knowledgeable, proficient, and have professional ethics with the quality acceptable among the public and private entities, and SMEs entrepreneurs. There will be a consultant supervising system and a high standard database of consultant directory that could be responsive to the needs of SMEs

MechanismResponsibilitiesThe Executive BoardThe Sub-committeeThai Business Consultant Development CenterOSMEP Identify the policies and measures Identify the rules, qualifications, criteria, selecting, certifying Thai Business Consultant Development Center Supervise the request for budget of Thai Business Consultant Development Center

Training, developing, supervising, and certifying the quality of consultant AppointThe external evaluation unit Evaluate the project performance Issuing the notifications, rules, regulations for registration, renewal, withdrawal of the registration of the consultant Request for approval of budgetary allocation for Consultant center Center of registration & Consultant center

Full-Circle Consulting Services Free of charge consultation and advising services for SMEs, students, and people who acquire the recommendation regarding the business The topics are covered as how to start the businesses, finance, domestic and international marketing, franchise, business law, taxation, branding, design, etc. There were about 5,000 persons acquiring the services a year with the satisfaction rate is about 95% SMEs can access through many channels such as walk-in, booth exhibition, web board, speakers in seminar an workshop, Call Center (40,000 Calls a year)

Business MatchingSME Shop ChannelG to G Network

Marketing and Business linkage Promotion

Business Matching Recruiting alliances, business matching, creating network for SMEs by surveying the markets, studying the market conditions, and the needs of new markets in foreign countries Analyze the group of Thai products that shall be popular in the new market, and creating the good relationship in order to be the basis for connection for SMEs entrepreneurs in Thailand Targeted countries are Africa, China, Italy, Malaysia,etc. There are about 690 entrepreneurs participating in the events

SMEs Shop Channel Promoting SMEs entrepreneurs and OTOP entrepreneurs to obtain the market incubation via home shopping channel in order to increase the marketing channeld and expand the customer base It is operated by renting one TV channel for SMEs Shop Channel for 24-hour TV show and manufcturing TV and electronis media for TV program about the recommendation of SMEs or OTOP products and about stories, news and information Opening the call center via telephone number in order to order the proucts via e-commerce and by preparing the advertising and public relations

SMEs Shop Channel (Continued) 47 chapters of short stories were produced 296 chapters of short stories were disseminated 113 new chapters of SMEs/OTOP products and disseminated 660 chapters The channel produced 270 chapters of marketing channel promotion program for SMEs/OTOP products and disseminated news, information, and several activities for 500 times Promoted the innovative knowledge via arranging the seminar for 7 times There were 40,908 visitors into the website The sales volume was over 30 million baht

G to G network Thai representative in SMEs international cooperation at all levels such as International Small Business Congress, APEC SMEs, Bilateral framework, Thai-France, Italian desk, ASEAN SMEs, the Japan-Thailand Economic Partnership Agreement in SMEs (JTEPA-SMEs), etc.

SME@Click

Information Technology Development and Transfer

OSMEP e-Projects/ SME@ClickSME PortalBusiness StartupBusiness ImprovementBusiness ExpansionBusiness Maturity

SME University / e-SMEs UniversityIncubation CenterAdvisory ServicesProduct & ServiceDevelopmentBusinessDevelopmentTechnologyDevelopment(Competitiveness)Export MarketDevelopment

Financial SupportSeedFundConsultancyFundIntellectual Property, Internationalization F.Strengthen SMEMonitoringSystemVenture CapitalFundLater StagesExpansionSMEEarly StageGrowth StageImplementation ToolsMachineFund

Machine FundCapacity Building FundVenture Capital Fund

Financial Support

up to

Machine FundMAIN CONDITIONSOSMEP subsidizes 3% loan interest/yr. for 5 yrs.Thai German Institute (TGI) is a major agency in technicalanalysis and evaluation (fee = 10,000 Baht) Financial Institution will consider loan approval.Supporting IndustrialDevelopmentModification/ReplacementSystemInstallationICTApplication

Machine Fund

Machine Fund

Loan ApprovalProcess

TechnicalAnalysisByFGI team

3% Subsidyfor5 yearsApplyApplyApplyApply

up toBaht

Capacity Building FundMAIN OBJECTIVESTo support SMEs in developing business in such areas as management, IP, and marketingTo enhance SMEs capabilities and standards to increase opportunities in the international market. To add value to SMEs businesses, products and services. MAIN CONDITIONSIs a financial support given in form of a grant.The maximum subsidy is 50 % of the related expenses and not exceeding 500,000 THB. per enterprise.

Consultancy FundIntellectual Property Fund Internationalization FundCapacity Building Fund

Consultancy Fund

OBJECTIVESIt is a financial support for SMEs consultancy on business system development, product/service development. Moreover, it supports SMEs that face entrepreneurial problems in management, accounting, financing and so on. CONDITIONSStage 1 Business Diagnosis Process Maximum 25,000 THB. within Bangkok and vinicity. Maximum 35,000 THB. in other provinces.

Stage 2 Consulting Process The subsidy is 50% of the related consulting expenses and not exceeding 250,000 THB.Capacity Building FundConsultancy FundReimbursementSubsidy Process

Intellectual Property Fund

Capacity Building FundThe Maximum Subsidy 50 %The Maximum Amount 500,000 THB.ReimbursementIntellectual Property FundIt is a financial support for SMEs in intellectual property registration both domestically and internationally as well as in acquiring licenses and buying from local IP owners.OBJECTIVESCONDITIONSSubsidy ProcessIP FundIP RegistrationDomesticAcquiring LicensesBuying IPInternationalDomesticDomestic

Internationalization Fund

Capacity Building FundInternationalization FundThe Maximum Subsidy 50 %The Maximum Amount 250,000 THB.ReimbursementIt is a financial support for SMEs in the internationalization process, which involves participation in international level both domestic and foreign trade fairs, business matching, market research and survey.OBJECTIVESCONDITIONSSubsidy ProcessInternationalization FundBusiness MatchingInternational Trade FairsMarket Researchand Survey

Venture Capital Fund

Unit HoldersInvestment CommitteeSET committeecapitalcapitalCapital gainDividend & Capital gain tax exemptionSMEsVCFFundManagerCapital gaindividenddividendFinancialinstituteVCF conceptual frameworkCorporateinvestorsGeneralinvestors

Jul 22, 03 : CabinetVCF conceptual frameworkInvestment committee(Chair by Dr. Somkid)approvedOSMEP VCF BackgroundappointedAug 14, 03 : ICappointedSub-investment committeeDec 23, 03 : CabinetapprovedAllocated Bht. 2,000 mil.(USD 57.1 mil.)Fiscal 04 : CabinetapprovedAllocated Bht. 500 mil.(USD 14.3 mil.)

Venture Capital Fund (VCF) Provide equity financing to targeted SMEs- In charge of a shareholders Support for enhancing SMEs strengthen

- Raise capital for potential SMEs- Reduce debt to equity ratio of SMEs - Develop a better working system To promote good corporate governance / transparency - Encourage creativity in private sectorsObjectives of OSMED VCF- Enhance / strengthen capital market

Equity / Debt FinancingVenture Capital No interest payment Feasibility study based approach Partnership Mentorship system/consultantLoans Interest payment Collateral based Approach Creditor No mentorship system

Stage of development of entrepreneurial firmsSeedStart upEarly growthGrowthLevel of investment riskLowMediumHighFounder&FamilyPrivate VCFCommercial BankCapital MarketNon-financial CorporationOSMEP VC fund fills an important gap in start up & early growth process

Investment Strategic MapStage of development of entrepreneurial firmsExpansionMezzanineLevel of strengthenLowMediumHighPortfolio 40%- Creativity- Properly Potential- Listed within 5 years- Skill based- SMEs strategic- SMEs strategic group- Differentiation / Value addedPortfolio 40%- Differentiation / Value addedPortfolio 20%- SMEs strategic- High financial return- Listed within 3 years- Creativity / innovation- Differentiation- Skill based- Potential- Buy backStart up- High potential- Fair financial return

Characteristic of prospectCreativity/ Innovation/ DifferentiationKnowledge BasedSkill basedImport SubstitutionExport OrientedFashion& designFood & herbsAutomotiveTourism & SpaEnergy / Nano TechEnergy SavingGov. policySoftware & ITManufacturing + Commercial + ServicesSMEsSMEs

Management MechanismInvestment committeeBanksAllianceSMEsMentorshipShindan-shiOSMEPBuy backOSMEP executive committeemai / SETNew investors

Investment conditions

Investment Approval PrecedureBusiness plan preparationSite visitFeasibility studyDue diligenceApproval by ICLegal / paid upOSMEPInvestment committee4 weekResponsibilityPeriodOSMEP5 week2 weeks

Conditions Exit strategies : listed / buy back / new investors Mentorship system : consultant / coordinator / monitor etc.

- Lack of venture capital knowledge and understanding - Negative attitude due to external partners - No business plan Inadequate good corporate governance & transparencyProblemsSMEs area :- limited accessibility to IT and low technology- limited source of funds

Problems SMEs scale does not attractive venture capitalist to invest in the firms The VC regulation (judged by gov.) do inadequate motivate new comers in venture capital marketVenture capitalist area :

MentorshipEvaluation systemVenture Capital FundShindanConsultingMonitoring

- Seminar / Work shopHow to approach SMEs - Focus GroupLinkage to the both of gov. and private SMEs organization for integrated supporting due to SMEs

Benefits to SMEs

Thank You for Your Attention

www.sme.go.th

*In Thailand, there are many concerned agencies for SMEs development. OSMEP is the only agency whose main responsibility on developing SMEs promotion plan and policy according to SMEs Promotion Act in the year of 2000 Recently, we developed the first five year SMEs promotion plan covering the year of 2002-2006 to be used as framework of integrated implementation for the concerned agencies.And now we are on the way of developing the new plan covering the year of 2007-2011.

*When regards the mechanism from the ankle of implementing network, this slide shows that OSMEP is the focal agency reporting to the Board of SMEs Promotion which is chaired by the Prime Minister. OSMEP coordinates the 3 sub-networks. The first network is at the global level comprising of international governmental and private agencies whose work is to propel the MOU and action plans to take place and to coordinate SMEs cross-country cooperation.The other two networks are at the central levels comprising of numerous ministries, local ministerial offices, state enterprises, public sector agencies and organizations, local administration units, and involving parties from the circles of academics, experts and private sector. They are at the implement level and perform in line with the national policies and measures. And they report their operational results, as well as identify problem and demand reflected from the SMEs.A set of plan implementation tools is designed and executed to propel the SMEs towards competitiveness on dynamic and knowledge base. These tools come on 2 approaches, namely, financial tools and productivity plus competitiveness tools which comprise of programs like SMEs University, incubation centers and advisory services.For the productivity plus competitiveness tools, they will serve the objective of knowledge building which implements through trainings, consultancy, and mentorship that will facilitate the entrepreneurs to upgrade their capability in product and service development. At the same time, they will also gain technology literacy and innovative capability together with capability in professional management by these tools. Moreover, the support also takes place in terms of enhancing SMEs marketing ability, both the domestic and international markets. In addition to the productivity tools, financial tools are used as well. They are financial support in the format of favourable loans, venture capital fund, and capability building fund which emphasis on productivity and innovation.Incubation center is an essential tool to promote the competitiveness of the SMEs. It helps SMEs to really grow on knowledge and skill base and efficiently support SMEs to successfully access financial institutions, to succeed in marketing. The tool of incubation center is being actively promoted in Thailand. Up until now, there are many incubation centers for SMEs in 5 regions. The private sector participates in formulating curriculum, setting target groups, and guiding the incubating programs to make sure that the programs are meeting the real demand of the manufacturing sector.Consultancy program also contributes a lot to the SMEs as the program provides consultancy service and helps the SMEs in dealing with various kind of organizations. The SMEs are paid a visit by their advisors at their sites once a month. Advisors monitor their operation, give consulting service in every business dimension from production, to marketing, to management, to accounting and financing, etcetera. A set of plan implementation tools is designed and executed to propel the SMEs towards competitiveness on dynamic and knowledge base. These tools come on 2 approaches, namely, financial tools and productivity plus competitiveness tools which comprise of programs like SMEs University, incubation centers and advisory services.For the productivity plus competitiveness tools, they will serve the objective of knowledge building which implements through trainings, consultancy, and mentorship that will facilitate the entrepreneurs to upgrade their capability in product and service development. At the same time, they will also gain technology literacy and innovative capability together with capability in professional management by these tools. Moreover, the support also takes place in terms of enhancing SMEs marketing ability, both the domestic and international markets. In addition to the productivity tools, financial tools are used as well. They are financial support in the format of favourable loans, venture capital fund, and capability building fund which emphasis on productivity and innovation.*Thank you for your kind attention.