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Slide 2 Role Of The CNA-DT Slide 3 Member and Roles of the Health Care Team Medical Director Nephrologist Nurse Manager Nurse charge/staff Technician Dietitian Social Worker Patient Slide 4 Definition: Professionalism is a courteous, conscientious and generally businesslike manner in the workplace Examples: Curtailing cell phone use Not dealing with personal issues Conflict avoidance Overall work ethic Professionalism Slide 5 Courteous Call patients by their last name Refrain from using nicknames Treat patients with respect and pride Introduce yourself Slide 6 Show up on time for work Come to work, ready to work Team player Dont talk about personal life in dialysis unit Dont talk about patients or staff in front of other patients Dont talk over the patient Conscientious Slide 7 Businesslike Manner Dress appropriately dress code Clean Well groomed Noise at a professional level Dont keep your patients waiting without explanations Be prepared Slide 8 Punching in/punching out on time Time sheets Learning about your job Going the extra mile when its reasonable Professional Ethics Slide 9 Professional Boundaries No dating! Do not lend/borrow money to/from patients Dont accept tips, money or gifts Unit policy on gifts Dont invade patients personal space Dont touch patients inappropriately Sniff test