Company Name: Vodafone Shared Services India, Pune Duration: July 2013 – till date (3 year) Designation: Sr. Analyst Team: P2P-Payments

Roles & Responsibilities:

Major responsibilities: Subject matter expert – Assisting other team member and manager on critical

issues, functional or technical issue. Team SPOC – Providing accesses to new team members, managing team queries &

escalations in absence of line manager. Audit SPOC – Provide data to internal & external auditors on their request, and

answering their queries. Development SPOC - Testing any new changes coming to SAP production in non-

production system; before they are migrated as BAU. UAT (user access test): Do UAT on behalf of team, before any new version of SAP

or any new demand goes live in production. Training to the new team member. Get the required access for team member.

Serving as Global functional lead:

Touchless payment: Processing payment through automated jobs without any manual input. Achieved 31% till July-2016 globally (SSC-Pune, SSC-AMD, SSC-ZA)

Vendor master data clean up- removing duplicate vendors, removing unused bank accounts and standardization of bank identification (Part bank type) for all beneficiaries’ bank accounts.

ARIS documentation- Updating all level 5 documents for each process performed in our team and updating them ARIS portal; to make it one click available for anyone in Vodafone network.

Swift net: Removing extra authorization step in the bank site. Payment will be processed automatically after completion in SAP.

Manual payment automation to increase efficiency and reduce processing time. Reducing cost of payment process: This is new project; started analyzing every

step, wherever cost involved in payment process. Set up ESD (early settlement due): Early payment set up to vendors, for earn

discount on each invoice. BI reporting- Gathering data for analytics for many requirement to work on my

projects. This eases to get any type of data in custom format.

Serving as Payment analyst: Process payment runs for vendors through SAP “EVO” transactions code and

manually through online banking transaction system, Accurate forecast of payment disbursement to the group treasury, Resolving queries of Payment to vendor and customer from Local market and

relative teams. Contact with bank, technical teams (SAP-FICO, BASIS, INTERFACE) in case of any

query or any other help needed, Take follow up for resolving the issue of returned, rejected payment; so that the

vendors can get the payments in earliest possible time, Prepare quarterly payment calendar with co-ordination of other team and local

market, adhere to payment harmonization project,

Reporting: Weekly exception report and assigning responsibilities to concern team. Help them

to resolve the issue Monthly payment report to get the value and volume of all local markets countries

(including other location’s SSC).

Monthly KPI on total percentage of correct payment, bank charges to process payments.

Monthly deck for all local market, showing top vendors, scheduled v/s Ad-hoc payrun, manual payments.

Personal Accomplishment in Vodafone:

Selected as Subject matter expert. Migration of 3 local markets to Pune from Europe. Employee of the quarter awards every year. White belt certificate for six-sigma. Received Super Star Award in the 2nd quarter immediate after joining VSSI. Have been selected for migration in first 2 months of joining. Received appreciations from higher management and Countries’ CFOs.