Romanian Insurance

Market Market

in the

CEE landscape

ORACLE Insurance Day, Bucharest, - April 7, 2011

CEE, RUSSIA & CIS1H2010

INSURANCE MARKETSINSURANCE MARKETS

REGIONAL STATISTICSCONTRY RESULTSCOMPANIESTRENDSMAJOR GROUPS

Albania (AL)Bosnia and Herzegovina (BiH)

Bulgaria (BG)Croatia (HR)

Czech Republic (CZ)Estonia (EE)

Hungary (HU)Kosovo (KV)

Latvia (LV)Lithuania (LT)

Macedonia (MK)Macedonia (MK)Montenegro (MN)

Poland (PL)Romania (RO)

Serbia (SB)Slovakia (SK)Slovenia (SI)17 countries

2008/2007 ���� 9.8%

1H2010/2009 ���� 6.5%

2009/2008 ���� -7.6%

1H2009/2008 ���� -21.2%

June 30th, 2010

Gross Written Premium

EUR 16.2 billion

June 30th, 2010

Gross Written Premium

EUR 16.2 billion

POLAND

LIFE INSURANCETOP 3 countries

POLAND

HUNGARY

CZECH Rep.

LIFE INSURANCETOP 5 companies

NON-LIFE INSURANCE TOP 3 countries

POLANDPOLAND

ROMANIA

CZECH Rep.

NON-LIFE INSURANCE TOP 5 companies

2010 CEE

Preliminary

FiguresFigures

The CEE markets – insurance portfolio

Lithuania

Macedonia*

Poland

Romania

Serbia

Slovakia

Slovenia

CEE

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Albania

Bulgaria

Croatia

Czech Rep.

Estonia

Hungary

Latvia

Lithuania

Life Other Property Motor Hull MTPL

11.9

6.0

13.6

8.0

10.0

12.0

14.0

GWP 2009

GWP 2010

2010 & 2009 GWP by country (EUR b.)

1.3

5.3

3.0 2.1 2.1

1.3

6.0

3.0

2.0 2.1

-

2.0

4.0

6.0

Croatia Czech Rep. Hungary Poland Romania Slovenia

1,037

580

357

1,047

600

800

1,000

Insurance density 2009

Insurance density 2010

CEE AVERAGE2009: 254 EUR/capita2008: 275 EUR/capita

2010 & 2009 Insurance Density (EUR/capita)

18 44

293

508

282

305

38 48

107

312

98 19 46

284

327

303

40 50

103

357

93 -

200

400

3.8 4.35.0

14.114.3

16.0

5.0

10.0

15.0

20.0

2010/2009 GWP Dynamic (%)

5.03.6

2.80.7

1.0

3.03.8 4.3

10.0

5.0

0.0

5.0

Ro

ma

nia

Mo

nte

ne

gro

Cro

ati

a

Hu

ng

ary

Slo

ve

nia

Bo

sn

ia

Alb

an

ia

Ma

ce

do

nia

Ko

so

vo

Cze

ch

Re

p.

Po

lan

d

Esto

nia

31.1

41.5

20.0

30.0

40.0

50.0

2010/2009 Paid Claims Dynamic (%)

9.0

0.9

0.2 0.3 0.7

14.2

10.0

0.0

10.0

20.0

Cro

ati

a

Po

lan

d

Slo

ve

nia

Ma

ce

do

nia

Ro

ma

nia

Esto

nia

Alb

an

ia

Ko

so

vo

CEE, RUSSIA & CIS2010

INSURANCE MARKETSINSURANCE MARKETS

REGIONAL STATISTICSCONTRY RESULTSCOMPANIESTRENDSMAJOR GROUPS

ROMANIAROMANIA

1000

1500

2000

2500

3000

Market portfolio in 2010:

EUR 1,6 b. – General insurance

EUR 0,4 b. – Life insurance

General insurance

Life insurance

Romanian Insurance Market Development

Young market, with huge, still unexploited potential Until 2008: • “Double digit” growth rates• Very high dynamics compared to the European average• In 2009, the market decreased below the 2007 level• In 2010, the market decreased below the EUR 2 billion level

0

500

1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

ROMANIA

ROMANIA2010/2009

GWP ���� -6.8% EUR 1,6 blnCLAIMS ���� -7.8% EUR 1,1 bln

NON - LIFE

ROMANIA2010/2009

GWP ���� 3 % EUR 390 m

LIFE

2010: Penetration Degree; Insurance Density

Young market, with huge, still unexploited potential

•Insurance density: it has diminished by approx. EUR 4 and has the value of EUR 92/capita, below the 2007 value;•Penetration in GDP degree has decreased to 1.63%, below the 2007 value

IT applications used in insurance

Media XPRIMM has submitted, during April 1st-April 5th, an open questionnaire to insurance companies and brokers

Objective: • Used applications• Suppliers• Implementation date

IT applications used in insurance

The answers were provided by

36 companies

12 insurers

24 24 insurance brokers

IT applications used in insuranceImplementation

The first software was implemented in 1997

9

11

6

2009

2010

2011

1

2

1

3

5

7

5

12

0 2 4 6 8 10 12 14

1997

1999

2001

2003

2004

2006

2007

2008

IT Apps mentioned by the 36 companies:

24Broker

ACID

ASIGEXPRESS

AUDATEX

CORIS PAS

DOCUMENTUM

Emitere Electronica RCA

EMSYS 4.0 Asigurări

IDES

INCAS

INSIS

INTELIGENT

IT applications used in insurance

AUDATEX

BROK PHP

BrokAsig

BROKER ONLINE

CHARISMA Enterprises

CITY-INS

CONTIF

EMSYS 4.0 Asigurări

EQUITAS

ERP

E-SET

E-SIMBA

FUFI - Future First

iBroker

INTELIGENT

IQB

IRIS WEB

KORIN

MATRIX ROM

MODELING

OFI - Oracle financial

OMNIASIGONLINE.RO

PAM - Optical Archive

ROCAM

SAP

TEAMBROKER

UDA - Universal Data

Architecture

WEB-Service

IT Apps mentioned by the 36 companies:

IT applications used in insurance

SAP

SAP FI CO BW

SIIAWEB

SIMBA

SINTACT

SRL - Sesizari

Reclamatii Litigii

WEB-Service

WIZCOUNT

WIZSALARY

WS

XasiG

xBroker Studio

ZE

IT ProvidersIT providers mentioned by the 36 companies:

AUDATEX

C.S.C. - COMPUTER

SCIENCE

H&S HEILIG UND SCHUBERT

SOFTWARE

INTERSOFT CENTER

CORPORATION

CAMSCAPE SERVICE

ENDAVA

FADATA BULGARIA

GREENGRASS GROUP

HELIX SOFTWARE

ISIS M3

IT SOFT BULGARIA

KL SOFTWARE CLUJ-NAPOCA

MATRIX ROM

OMEGA SD

ORACLE PRIN IQUEST

IT ProvidersIT providers mentioned by the 36 companies:

PRODINF SOFTWARE

RHEA SOFT EXPERT

ROMSYS

STAR STORAGE

TEAM FIRST SOFTWARE

& CONSULTINGROMSYS

SAP

SOFTECH95EXIM SRL

SOFTEH PLUS

SOFTEH SRL

SOFTELIO & HELIX

SOFTWAREX SRL

& CONSULTING

TOTAL SOFT

WIZROM SOFTWARE

WIZSALARY SOFTWARE

WNET INTER MEDIA SRL

WOLTERS KLUWER

XPERT GROUP

IT applications used in insurance

36 companies

44 softwares

14 internal14 internal

30external

Romanian Insurance

Market Market

in the

CEE landscape

ORACLE Insurance Day, Bucharest, - April 7, 2011