8
Hotel Single Source of Transportation Capabilities Lowest Pricing Guarantee. Leading Edge Technology and Innovation.

Royal Corporate Presentation

Embed Size (px)

Citation preview

Page 1: Royal Corporate Presentation

Hotel Single Source of Transportation Capabilities

Lowest Pricing Guarantee.

Leading Edge Technology and Innovation.

Page 2: Royal Corporate Presentation

• Royal is a worldwide chauffeured transportation company whose approach to customer service is profoundly different and second to none.

• Royal does not merely take reservation and dispatch cars. We develop and nurture the relationship between our customers and our Company, and give them a level of security that their vehicle and chauffeur will always be at the right place at the right time.

• We go the extra mile and always ensure that the customer has that sense of security and assurance that the car will be there at the appointed time.

WHO WE ARE

Page 3: Royal Corporate Presentation

SERVICES• Dedicated customer service

representatives who understand the needs of its passengers.

• Royal Staff and drivers are trained to eliminate passenger stress that can occur from reservation to destination.

• Royal staff is empowered to correct any issues utilizing our Service Incident Resolution Processes.

Page 4: Royal Corporate Presentation

Ground Transportation is an often neglected global industry bringing in tens of billions of dollars a year that many in the travel industry have been hesitant to engage with because of the high level of fragmentation and the complexity involved in offering consistent global service.

We have the solution for the Hyatt Miami that will add nearly ! $100,000.00 per year to your bottom line.

PROFITS

Page 5: Royal Corporate Presentation

The solution is technology, Ground Transportation Solutions offers a similar booking platform of airlines, rental car agencies and hotels.

Utilizing the latest technology and innovation backed by the most aggressive fail safe and quality control measures in the industry, we bring the business traveler a single source of transportation capability worldwide.

As a single merchant of records will guarantee, quality, reliability, accountability, consistency and transparency from Reservations to Billing.

SERVICES ENHACEMENTS

Page 6: Royal Corporate Presentation

• Single Booking Platform for Live Quotes and Reservations• The fastest booking tool available in the industry• Single Merchant of Records, accountability and transparency• Six Sigma Process Standards – No lapses of services• Private Label VIP Service, customize services to your needs• 100% On-time Guarantee • Single Source of Transportation Capabilities Worldwide

TECHNOLOGY

Page 7: Royal Corporate Presentation

SERVICES REDEFINED

Responsiveness Availability Accessibility Worldwide

On-time Performance – Pickup and Delivery.Cars available for pickup in anywhere in the USA and the world.

24/7 access. Make reservations online, use chat facility, email or alternatively call our 24/7 call center.

Clear communication to passenger including email confirmation, vehicle status text message and advanced quality control calls.

Worldwide Reservation service for all major cities and airports around the globe.

Central reservation and billing from one location eliminating stress for passenger.

Page 8: Royal Corporate Presentation

Booking Engine

STATE OF THE ART BOOKING ENGINE