R 1. WHAT IS THE ROYAL VIP PROGRAM? Royal VIP represents a series of package options available on select itineraries, offering a more inclusive experience to our guests. Royal VIP allows cruisers to easily extend their vacation to immerse themselves in the enriching culture of a local port. All packages include hotel accommodations, transfers, priority check-in at the pier, and airfare credit when booking through ChoiceAir®, with additional benefits, depending on the selected option. 2. ARE ROYAL VIP PACKAGES AVAILABLE ON ALL ITINERARIES? At this time, Royal VIP packages are only available on Allure of the Seas® Mediterranean itineraries during the 2015 Europe season. Additional Royal VIP package options will soon be open for sale. 3. CAN THE ROYAL VIP PROGRAM BE BOOKED THROUGH AUTOMATION? At this time, Royal VIP packages can only be reserved by calling 1-888-307-8401. Automated booking tools currently do not support these packages. 4. WHO IS ABLE TO PURCHASE ROYAL VIP PACKAGES? Any guest sailing on eligible itineraries and in qualifying accommodations may reserve these packages. Both new and existing bookings are eligible. 5. ARE ROYAL VIP PACKAGES COMMISSIONABLE? Yes, 10% commission is earned on the cost of the package components. Commission earned on the cruise component is additional. Both commissions will be paid together through the normal commission disbursement process. 6. WHEN WILL THE CHOICEAIR CREDIT BE APPLIED TO QUALIFYING BOOKINGS? Once air accommodations are confirmed via ChoiceAir, the designated credit will be deducted from the total cruise fare. WOW is a registered trademark of Royal Caribbean International. ©2014 Royal Caribbean Cruise Ltd. Ships’ registry: The Bahamas. 14041926 • 12/18/2014 ROYAL VIP PROGRAM: FAQS 7. WILL TRAVEL AGENT COMMISSION BE IMPACTED BY THE CHOICEAIR CREDIT? Travel agent commission will not be affected by the credit earned when booking ChoiceAir. Original earnings prior to the application of the credit will be protected. 8. ARE PROMO CODES NECESSARY TO QUALIFY? A promo code is not necessary to qualify for these packages. 9. CAN ROYAL VIP PACKAGES BE BOOKED IN GROUPS? At this time, the program is only for individual reservations only. 10. ARE SINGLE OCCUPANCY BOOKINGS ELIGIBLE? Single occupancy bookings are eligible; however, Royal VIP package pricing is based on double occupancy, so additional charges will apply. 11. ARE ALL GUESTS IN THE SAME RESERVATION REQUIRED TO PURCHASE THE ROYAL VIP PACKAGE? Yes, each guest in a stateroom must purchase the same package. 12. IS A GUEST ABLE TO LEVERAGE FREQUENT FLYER MILES TO PURCHASE FLIGHT? No, guests are not able to leverage their frequent flyer miles to purchase flights through ChoiceAir. 13. ARE ADDITIONAL DEPOSIT REQUIREMENTS NECESSARY WHEN BOOKING A ROYAL VIP PACKAGE? No, deposit requirements remain unchanged. 14. WHICH PRICE PROMOTIONS ARE NOT COMBINABLE WITH ROYAL VIP PACKAGES? Royal VIP packages cannot be booked in conjunction with restricted fares, such as Senior, Resident and Military, as well as any other offer or promotion, including, but not limited to, Interline, Travel Agent, Travel Agent Friends and Family, weekly Sales Events, Net Rates, Shareholder Benefits.

ROYAL VIP PROGRAM: FAQS - IMAGE Librarycreative.rccl.com/Sales/Royal/Royal_VIP/14041926_FAQs.pdf · WHAT IS THE ROYAL VIP PROGRAM? Royal VIP represents a series of package options

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Page 1: ROYAL VIP PROGRAM: FAQS - IMAGE Librarycreative.rccl.com/Sales/Royal/Royal_VIP/14041926_FAQs.pdf · WHAT IS THE ROYAL VIP PROGRAM? Royal VIP represents a series of package options

1. WHAT IS THE ROYAL VIP PROGRAM? Royal VIP represents a series of package options available on select itineraries, o� ering a more inclusive experience to our guests. Royal VIP allows cruisers to easily extend their vacation to immerse themselves in the enriching culture of a local port. All packages include hotel accommodations, transfers, priority check-in at the pier, and airfare credit when booking through ChoiceAir®, with additional benefi ts, depending on the selected option.

2. ARE ROYAL VIP PACKAGES AVAILABLE ON ALL ITINERARIES? At this time, Royal VIP packages are only available on Allure of the Seas® Mediterranean itineraries during the 2015 Europe season. Additional Royal VIP package options will soon be open for sale.

3. CAN THE ROYAL VIP PROGRAM BE BOOKED THROUGH AUTOMATION? At this time, Royal VIP packages can only be reserved by calling 1-888-307-8401. Automated booking tools currently do not support these packages.

4. WHO IS ABLE TO PURCHASE ROYAL VIP PACKAGES? Any guest sailing on eligible itineraries and in qualifying accommodations may reserve these packages. Both new and existing bookings are eligible.

5. ARE ROYAL VIP PACKAGES COMMISSIONABLE? Yes, 10% commission is earned on the cost of the package components. Commission earned on the cruise component is additional. Both commissions will be paid together through the normal commission disbursement process.

6. WHEN WILL THE CHOICEAIR CREDIT BE APPLIED TO QUALIFYING BOOKINGS? Once air accommodations are confi rmed via ChoiceAir, the designated credit will be deducted from the total cruise fare.

ROYAL VIP PROGRAM: FAQS

7. WILL TRAVEL AGENT COMMISSION BE IMPACTED BY THE CHOICEAIR CREDIT? Travel agent commission will not be a� ected by the credit earned when booking ChoiceAir. Original earnings prior to the application of the credit will be protected.

8. ARE PROMO CODES NECESSARY TO QUALIFY? A promo code is not necessary to qualify for these packages.

9. CAN ROYAL VIP PACKAGES BE BOOKED IN GROUPS? At this time, the program is only for individual reservations only.

10. ARE SINGLE OCCUPANCY BOOKINGS ELIGIBLE?

Single occupancy bookings are eligible; however, Royal VIP package pricing is based on double occupancy, so additional charges will apply.

11. ARE ALL GUESTS IN THE SAME RESERVATION REQUIRED TO PURCHASE THE ROYAL VIP PACKAGE?

Yes, each guest in a stateroom must purchase the same package.

12. IS A GUEST ABLE TO LEVERAGE FREQUENT FLYER MILES TO PURCHASE FLIGHT?

No, guests are not able to leverage their frequent fl yer miles to purchase fl ights through ChoiceAir.

13. ARE ADDITIONAL DEPOSIT REQUIREMENTS NECESSARY WHEN BOOKING A ROYAL VIP PACKAGE?

No, deposit requirements remain unchanged.

14. WHICH PRICE PROMOTIONS ARE NOT COMBINABLE WITH ROYAL VIP PACKAGES?

Royal VIP packages cannot be booked in conjunction with restricted fares, such as Senior, Resident and Military, as well as any other o� er or promotion, including, but not limited to, Interline, Travel Agent, Travel Agent Friends and Family, weekly Sales Events, Net Rates, Shareholder Benefi ts.