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Running an Effective Running an Effective Support System Support System Kristin Kristin Ş Ş endur endur CIAD, Sabanci University CIAD, Sabanci University

Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

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Page 1: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Running an Effective Running an Effective

Support SystemSupport System

Kristin Kristin ŞŞendurendur

CIAD, Sabanci UniversityCIAD, Sabanci University

Page 2: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

AgendaAgenda

►► Student PopulationStudent Population

►► Student Needs Student Needs

►► Program PrinciplesProgram Principles

►► Program ComponentsProgram Components

�� Awareness RaisingAwareness Raising

�� ApplicationApplication

�� WorkshopsWorkshops

►► EvaluationEvaluation

►► Future DirectionsFuture Directions

Page 3: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

PopulationPopulation

Enter University (ÖSS)

CompleteEnglish Language Assessment Exam

(ELAE)

Enter Foundations

Development Year(FDY)

Enter Freshman Year

Page 4: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

PopulationPopulation

CompleteEnglish Language Assessment Exam

(ELAE)

BasicIntermediate

Upper Intermediate

Enter Freshman Year

On Leave

Dismissed

Page 5: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Student NeedsStudent Needs

Perceived by Students Perceived by SUWC

- Pass ELAE exit exam

- Improve English

- Practice English

- Study Englisheffectively

- Think critically

- Utilize learning strategies

- Transition successfully to freshman year

- Enjoy learning and using English

Page 6: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Program PrinciplesProgram Principles

►►Responsive to student needsResponsive to student needs

�� Strategy developmentStrategy development

�� High interest materialsHigh interest materials

�� Building background knowledge Building background knowledge

►►Pedagogically AppropriatePedagogically Appropriate

Page 7: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Program Principles: CollaborationProgram Principles: Collaboration

►►Information SharingInformation Sharing

�� Meetings and eMeetings and e--mailmail

�� Class observationsClass observations

�� Calendar: timing contentCalendar: timing content

►►DesignDesign

�� Workshop planningWorkshop planning

�� Program componentsProgram components

Page 8: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Program ComponentsProgram Components

Awareness Raising

Program Components

Individual Peer Tutorials

Small Groups for On Leave & Dismissed

Students (Pilot)

Small GroupPeer Tutorials

Page 9: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Peer Tutorial & Small Group Peer Tutorial & Small Group

RegistrationRegistration

Page 10: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

TutorialTutorial

►►Set an agendaSet an agenda

►►Use an activity to review and reinforce Use an activity to review and reinforce

strategiesstrategies

�� Open Ended QuestioningOpen Ended Questioning

�� ModellingModelling

►►Review tutorial and make further plansReview tutorial and make further plans

Page 11: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Benefits ChallengesBenefits Challenges

►► SizeSize

�� Personal RelationshipsPersonal Relationships

�� Student comfort risesStudent comfort rises

►► SizeSize

�� Limited service Limited service

availableavailable

Page 12: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Program ComponentsProgram Components

Application

Program Components

Basic Drop In Hours (Pilot)

Study Groups

Page 13: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Study GroupStudy Group

►►PrePre

�� Building background knowledgeBuilding background knowledge

�� Review strategyReview strategy

►►DuringDuring

�� Guided and independent practiceGuided and independent practice

►►PostPost

�� Discuss answersDiscuss answers

�� Discuss or summarize topicDiscuss or summarize topic

Page 14: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Benefits ChallengesBenefits Challenges

►► Personal relationshipsPersonal relationships

►► Meets studentsMeets students’’

perceived needsperceived needs

►► Provides guided and Provides guided and

independent practiceindependent practice

►► Voluntary attendanceVoluntary attendance

►► Students push for Students push for

exam practiceexam practice

Page 15: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Reading MaterialReading Material

►► Articles taken from academic sourcesArticles taken from academic sources

�� Newspaper, journals, textbooksNewspaper, journals, textbooks

►► Adapted to meet student needsAdapted to meet student needs

�� Vocabulary, structure, lengthVocabulary, structure, length

►► Pre, during, post material Pre, during, post material

created to fit the article and created to fit the article and

student needsstudent needs

Page 16: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

despite the great distance between asian and european the two regions had contact prior to number a traders pilgrims and warriors all traveled along the silk road from rome and syria in the west to as far as china in the east culture spread through interaction among merchants travelers and conquerors the most profound influences of all were those brought by conquering civilizations to understand the history of cultural diffusion one must understand the major empires of the silk road and the efforts that they had on the exchange and spread of culture trade on the silk road flourished during three major time periods number the number century though the number century a number the number to number century a and number the number to number century a these were periods that saw the unification of great empires of the east and west

the number century though the number century a the first major contact between east and west came with the conquest of central asia by alexander the great this brought greek influence to central asia by number alexander empire stretched from greece in the west to egypt in the southand though iran to northern india as the empire grew so did greek influence in these new areas in every place that alexander conquered he set up new strategic military towns to which he imported greek people they brought with them their own cultural items and ideas new plants such as the grapevine and new technologies in metalwork were introduced during this era greek influences can be seen in the central asian art and architecture of this time period

yet because alexander empire was so great in size his successors could not keep it united many regions revolted after his death as the empire of alexander the great fell three new powers arose to assume control of the lands alexander had conquered the romans took over the western part of alexander empire and the parthians took over the eastern half at the same time china extended its dominance far to the west as far as sogdiana the eastern most boundary of empire

Vocabulary Profiler

Page 17: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Listening MaterialListening Material

►► Lectures and news stories taken from online and Lectures and news stories taken from online and other sourcesother sources�� iTunes U, university websites, NPR, SU Information iTunes U, university websites, NPR, SU Information

CenterCenter

►► Lectures created based on available resourcesLectures created based on available resources

►► Tasks vary with lecture featuresTasks vary with lecture features�� Example: Introduction to the American Civil War Example: Introduction to the American Civil War

(created)(created)

�� Example: Civil War Medicine (found)Example: Civil War Medicine (found)

Page 18: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Writing MaterialWriting Material

►►Process ApproachProcess Approach

►►Analyze anonymous essaysAnalyze anonymous essays

►►Integrate reading and listening as source Integrate reading and listening as source

materialmaterial

Page 19: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Managing ExpectationsManaging Expectations

►►Study group and peer tutorial presentationStudy group and peer tutorial presentation

�� PurposePurpose

�� DesignDesign

�� Student Student

responsibilitiesresponsibilities

►►Indentify relevanceIndentify relevance

Page 20: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Program ComponentsProgram Components

Workshops

General WorkshopsMobile Workshops

Page 21: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Mobile WorkshopsMobile Workshops

►►Developed and held at the request of an Developed and held at the request of an

instructor or levelinstructor or level

►►Sample workshopsSample workshops

�� Introduction to ParaphrasingIntroduction to Paraphrasing

�� Synthesizing ReadingSynthesizing Reading

�� Taking Lecture Notes Taking Lecture Notes

Page 22: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

WorkshopsWorkshops

►►Developed for a general Developed for a general

FDY audienceFDY audience

►►Sample workshopsSample workshops

�� Writing ProcessWriting Process

�� Word Power: Word Power:

Improving Your VocabularyImproving Your Vocabulary

Page 23: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

EvaluationEvaluation

►►SurveysSurveys

�� LikertLikert ScaleScale

�� Open ResponseOpen Response

►►InterviewInterview

�� Expands on surveyExpands on survey

►►ConversationsConversations

►►Text SurveyText Survey

Page 24: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Future DirectionsFuture Directions

►►Increase tutor trainingIncrease tutor training

►►Evaluate strategy maintenanceEvaluate strategy maintenance

►►Develop further collaborationDevelop further collaboration

Page 25: Running an Effective Support Systemmyweb.sabanciuniv.edu/tccusummer/files/2009/07/tc-su-presentatio… · - Pass ELAE exit exam - Improve English - Practice English - Study English

Kristin Şendur, CIAD, Sabanci University

Selected ReferencesSelected References

Chamot, A.U. (2005). Language learning strategy instruction: CurChamot, A.U. (2005). Language learning strategy instruction: Current issues and rent issues and research. research. Annual Review of Applied LinguisticsAnnual Review of Applied Linguistics, 25. Retrieved June 15, 2009 , 25. Retrieved June 15, 2009 from Cambridge University Press Journal Complete database.from Cambridge University Press Journal Complete database.

Cobb,T. Cobb,T. Web VocabprofileWeb Vocabprofile. Retrieved from http://www.lextutor.ca/vp/, an . Retrieved from http://www.lextutor.ca/vp/, an adaptation of Heatley & Nation's (1994) adaptation of Heatley & Nation's (1994) RangeRange. .

Heatley, A. and Nation, P. (1994). Heatley, A. and Nation, P. (1994). RangeRange. Victoria University of Wellington, NZ. . Victoria University of Wellington, NZ. [Computer program, available at http://www.vuw.ac.nz/lals/.] [Computer program, available at http://www.vuw.ac.nz/lals/.]

Rost, M. (2005). L2 listening. In E. Hinkel (Ed.), Rost, M. (2005). L2 listening. In E. Hinkel (Ed.), Handbook of research in second Handbook of research in second language teaching and learninglanguage teaching and learning (503(503--527). Manbaum, NJ: Erlbaum Associates.527). Manbaum, NJ: Erlbaum Associates.