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Running Head: ELSEVIER CLINICAL DECISION SUPPORT 1
Elsevier Clinical Decision Support
Melanie Serafine
Excelsior College
March 2, 2014
ELSEVIER CLINICAL DECISION SUPPORT 2
Executive Summary
Meaningful use is a growing need in healthcare organizations and is the way that Electronic
Health Record (EHR) technology is used to improve quality, safety and efficiency, engage
patients & families, improve care coordination and public health, and maintain security and
patient privacy (Hanrahan, 2013). Elsevier Decision Support System (DSS) provides support for
responsible care, reporting, medication reference, decision support, evidence-based practice
guidelines, evidence-based reference, care planning and documentation, learning and
performance supervision, nursing reference, nursing skills and procedures, patient education, and
compliance for ICD-10 coding (Elsevier, 2014a; Elsevier, 2014b). Two components of this DSS
are the care plans & clinical documentation module, CPMCarePoints, and the nursing skills &
procedures module for clinical decision making (Elsevier, 2014a; Elsevier, 2014b). The
advantages that these modules will have on the nursing department are numerous and can be
implemented to improve the quality of patient care and nursing competency. The Nursing Skills
& Procedures module uses Mosby’s Nursing Consult and Mosby’s Skills to present tools for best
practice and nursing education resources (Elsevier, 2014a). Using this module will enable
nursing staff to perform nursing actions universally and increase total competency, and keep staff
informed of policy and organizational changes (Elsevier, 2014a). CPMCarePoints provides tools
to allow clinicians to guide evidence-based subject matter, and presents nursing guidelines to
improve the care planning and documentation processes (Elsevier, 2014b). This minimizes
variance while improving patient care outcomes (Elsevier, 2014b). CPMCarePoints transforms
the practice model, supports clinical measures, has tools for quality care, and provides evidence
based workflows (Elsevier, 2014b), benefiting nursing personnel in hospitals and in home care
agencies.
ELSEVIER CLINICAL DECISION SUPPORT 3
Elsevier Clinical Decision Support
Description
Elsevier Clinical Solutions is based in Amsterdam and it is a company that offers access
to healthcare information to much of the world (Elsevier Clinical Solutions, 2014). It can be
found on the web via the website http://www.clinicaldecisionsupport.com. From here, one can
read about Elsevier and browse the clinical solutions, media center, partners, or contact the
company directly (Elsevier Clinical Solutions, 2014). Elsevier oversees 25% of the clinical and
scientific content in the world and assists over 20 million healthcare professionals (Elsevier
Clinical Solutions, 2014).
Problem Analysis & Solutions
Decisions in many healthcare environments must be made immediately, and when
healthcare professionals combine their experience and prior knowledge with Clinical Decision
Support (CDS) Systems, treatment that is specific to the situation can be delivered with an
expertise that improves patient outcomes and care delivery (Capot & Bert, 2013). Facing the
demand for improving care, and delivery of that care, has been a challenge facing all healthcare
organizations for years, and was addressed in the 2005 book, written by Dr. Jonathan Teich, MD,
PhD, entitled Improving Outcomes with Clinical Decision Support: An Implementer’s Guide
(Capot & Bert, 2013). As nurses contend with the ever-changing needs of patients in diverse
environments, care planning, clinical documentation, nursing skills and clinical procedures that
are readily available on the spot will contribute to reaching the goals set out above.
CPMCarePoints Functional Components and Product Use
CPMCarePoints is a care planning and documentation system that is installed into an
existing Electronic Health Record (EHR), and provides evidence-based clinical practice
guidelines for medical, surgical and human response diagnoses (Elsevier, 2014b). The
ELSEVIER CLINICAL DECISION SUPPORT 4
implementation and integration of this module has a timeframe of a few months and can be pre-
built prior to installation (Elsevier, 2014b). Its functional components consist of automated
electronic documentation tools, dispersing care sets that customize documentation (Elsevier,
2014b). The risk screens and scales within the module make information readily available, and
CPMCarePoints is truly interdisciplinary, able to be used not only by nurses, but also dieticians,
physical therapists, respiratory therapists, and other members of the team (Elsevier, 2014b).
There are a variety of content collections with the CarePoint system, including inpatient acute
care, pediatrics, obstetrics, critical care, and newly available, emergency care (Elsevier, 2014b).
Since CPMCarePoints is integrated into an existing EHR, it would be stored onto
whichever system the organization is currently utilizing. A client-server system would be
beneficial, allowing for smaller databases to be set up for each discipline, which communicates
with the main server, thereby decreasing computer wait time for end users.
Meaningful use has also been considered with CPMCarePoints. One of the key
objectives for The American Recovery and Reinvestment Act (ARRA) is to improve the quality
of patient care and reduce variance in that care (CDC, 2014). With the use of CPMCarePoints,
healthcare providers will be better equipped to meet the meaningful use guidelines set forth for
reporting, consistency of care, and improved outcomes (Elsevier, 2014b). CPMCarePoints can
be found on the web at http://www.cpmrc.com/solutions/cpm-carepoints/.
Nursing Skills and Procedures Module Functional Components and Product Use
The nursing skills and procedures module uses Mosby’s Nursing Consult and Mosby’s
Skills to provide clinical information and a skills and procedures reference that go hand in hand
in delivering nursing care (Mosby’s Suite, 2014a; Mosby’s Suite, 2014b). Both modules afford
evidence-based guidelines for practice, and cover many clinical areas such as critical care,
general, pediatrics, emergency, mental health, oncology and more (Mosby’s Suite, 2014a;
ELSEVIER CLINICAL DECISION SUPPORT 5
Mosby’s Suite, 2014b). Furthermore, Mosby’s Skills has specifically partnered with the
American Association of Critical Care Nurses (AACN), the Association of Women’s Health,
Obstetrics, and Neonatal Nurses (AWHONN), and the American Society for Parenteral and
Enteral Nutrition (A.S.P.E.N.) to develop and review content (Mosby’s Suite, 2014a).
Both modules deliver information at the point of care using web-based search tools to
answer nursing questions for reference and skill instruction (Elsevier Clinical Solutions, 2014).
Mosby’s Skills and Mosby’s Nursing Consult can be found on the web at
http://confidenceconnected.com/products/mosbys_skills/overview/ and
http://www.confidenceconnected.com/products/mosbys_nursing_consult/overview/ respectively.
Agency Utilization
CPMCarePoints, Mosby’s Skills and Mosby’s Nursing Consult have all been designed
for unit specific integration within the hospital system. However, since CPMCarePoints can be
built and installed into a current EHR, its utilization could theoretically be expanded for use in
home care, outpatient clinics and doctor’s offices (Elsevier, 2014b; Mosby’s Suite, 2014a;
Mosby’s Suite, 2014b). When deciding to implement a new DSS, or upgrade a current one, a
Project Team is developed who is responsible for planning and implementing the project
(CPMM, 2013). This team consists of an Executive Sponsor, Project Sponsor/Directors,
Steering Committee, Project Manager, Team Members and Customers (CPMM, 2013). The
roles and organizational positions held are presented in table 1.
ELSEVIER CLINICAL DECISION SUPPORT 6
Project Role Scope of Authority Organizational Title
Executive Sponsor Secures spending authority and project
resources, legitimizes project goals and
objectives. The ultimate decision maker
for the project.
Vice President for
Information Technologies
Project Sponsor/Directors Participate in and/or lead project
initiation, assists in securing spending
authority and project resources,
legitimizes project goals and objectives.
VP of Nursing Services
Director, Information
Systems
Steering Committee Acts individually and collectively as a
vocal and visible project champion
throughout their representative
organizations; generally they approve
project deliverables, help resolve issues
and policy decisions, approve scope
changes, and provide direction and
guidance to the project.
Nursing Executive Steering
Committee- representatives
from nursing units and
representatives from the
performing organization
Project Manager Ultimately responsible for ensuring that
the Project Team completes the project
by developing the Project Plan and
managing the team’s operation.
Involved in the communication, status
reporting, risk management, problem
escalation, and remaining within budget
parameters.
Senior Project Manager for
Administrative Systems
IT Integrations Manager
Nursing Informaticist
Team Members Technical Managers
Functional Mangers
Program analysts, business analysts,
content experts, data delivery experts,
and consultants.
These personnel are from
different areas of the
organization or are outside
consultants.
Customers Comprise the business units that
identified the need for the product or
service the project will develop
Customers can be at all
levels of an organization
including customer
representatives and customer
decision-makers.
Table 1. Project Team. (CPMM, 2013).
The enhancement of systems and integration of upgrades, including embedded decision
support systems and EBPs into the clinical processes of an organization necessitates risk analysis
and planning. As the Project Team analyzes and tests the DSS, its communication, and security
and privacy, issues should become evident. To date, no communication, or security and privacy
issues with CPMCarePoints, Mosby’s Skills or Mosby’s Nursing Content have been reported.
ELSEVIER CLINICAL DECISION SUPPORT 7
Product Integration
Mosby’s Skills and Mosby’s Nursing Consult
Mosby’s Skills and Mosby’s Nursing Consult are 100% web-based. The capture and
communication is provided via an imbedded link to the working module (Mosby’s Suite, 2014a;
Mosby’s Suite, 2014b). After login, nurses are presented with a search option for evidence-
based answers to nursing content or instructions for nursing skills (Mosby’s Suite, 2014a;
Mosby’s Suite, 2014b). Due to its internet based nature, there are no permanent storage
requirements and it is available at all times. The evidence based practice information presented
is acquired and examined by professional nursing associations to ensure accurate and up to date
information related to nursing best practices (Mosby’s Suite, 2014a). See figures 1, 2 and 3 to
view Mosby’s Skills and Mosby’s Nursing Consult.
Figure 1. Mosby’s Skills. (Mosby’s Suite, 2014a).
ELSEVIER CLINICAL DECISION SUPPORT 8
Figure 2. Mosby’s Skills. (Mosby’s Suite, 2014a).
Figure 3. Mosby’s Nursing Consult. (Mosby’s Suite, 2014b).
CPMCarePoints
The framework for CPMCarePoints is all inclusive to an existing EHR built directly into
a current operating system (Elsevier CPM Resource Center, 2014). It is an interoperable
database, therefore, storage and processing is integrated into the EHR (Elsevier CPM Resource
ELSEVIER CLINICAL DECISION SUPPORT 9
Center, 2014). This DSS can be pre-configured with current systems to streamline presentation,
reporting and availability (Elsevier CPM Resource Center, 2014). See figures 4, 5 and 6 to view
screenshots of CPMCarePoints.
Figure 4. Integrated Patient Documentation. (Elsevier CPM Resource Center, 2014).
Figure 5. CPMCarePoints. (Elsevier CPM Resource Center, 2014).
ELSEVIER CLINICAL DECISION SUPPORT 10
Figure 6. Point of Care Guidelines. (Elsevier CPM Resource Center, 2014).
Conclusion
The collection and meaningful use of data is essential for administrative, research and
clinical decision making (Turban, Sharda, Delen, Aronson, Liang, & King, 2011). The essence
of decision making lies in the process of choosing a best course of action to achieve a desired
goal (Turban et al., 2011). Goals in healthcare are increasingly based upon quality, safety and
improved patient outcomes. Therefore, choices that are made to achieve these goals should be
based on information that is safe, accurate and of high quality. This is best accomplished with
integrating evidence-based practice information and solutions into nursing practice decision
support systems. The decision support offered by Elsevier includes the most up to date and
cutting edge technology available around the world, with the coordination of professional
nursing associations for best practice guidelines (Elsevier, 2014a; Elsevier, 2014b). The
implementation of integrated DSS and the use of web-based technologies is a tool that healthcare
cannot afford to under-utilize. By employing CPMCarePoints into current EHRs, and utilizing
Mosby’s Nursing Skills and Mosby’s Nursing Consult, organizations will have all the available
ELSEVIER CLINICAL DECISION SUPPORT 11
tools to increase quality nursing care, enhance patient safety, improve clinical outcomes, ensure
regulatory compliance, reduce variability, increase the efficiency of staff and meet ARRA
Meaningful use requirements (CDC, 2014; Elsevier, 2014b; Mosby’s Suite, 2014a; Mosby’s
Suite, 2014b).
ELSEVIER CLINICAL DECISION SUPPORT 12
References
Capot, C., & Bert, A. (2013). They wrote the book (of the year) on clinical decision support: Dr.
Jonathan Teich talks about CDS after top award from HIMSS. Retrieved from
http://www.elsevier.com/connect/they-wrote-the-book-of-the-year-on-clinical-decision-
support
Centers for Disease Control and Prevention (CDC). (2014). Meaningful use. Retrieved from
http://www.cdc.gov/ehrmeaningfuluse/
Cornell Project Management Methodology (CPMM). (2013). Project roles and responsibilities.
Cornell University. Retrieved from
http://www2.cit.cornell.edu/computer/robohelp/cpmm/Project_Roles_and_Responsibiliti
es.htm
Elsevier. (2014a). Nursing skills and procedures. Retrieved from
http://www.clinicaldecisionsupport.com/nursing-skills-and-procedures
Elsevier. (2014b).CPMCarePoints. Retrieved from http://www.cpmrc.com/solutions/cpm-
carepoints/
Elsevier Clinical Solutions. (2014). About Elsevier. Retrieved from
http://www.clinicaldecisionsupport.com/about
Elsevier CPM Resource Center. (2014). Elsevier CPM resource center to integrate
comprehensive evidence-based clinical documentation tools into EHR at Medcenter One.
Retrieved from http://www.cpmrc.com/2011/09/medcenterone_pressrelease_091211/
Hanrahan, D. (2013). Data mining, meaningful use, secondary use, and potential misuse of
electronic health records. Ethical Technology. Retrieved from
http://ieet.org/index.php/IEET/more/hanrahan20131115
ELSEVIER CLINICAL DECISION SUPPORT 13
Mosby’s Suite. (2014a). Mosby’s skills: Perform skills and procedures with confidence.
Retrieved from http://confidenceconnected.com/products/mosbys_skills/overview/
Mosby’s Suite. (2014b). Mosby’s nursing consult: Bringing best practices to the bedside.
Retrieved from
http://www.confidenceconnected.com/products/mosbys_nursing_consult/overview/
Turban, F., Sharda, R., and Delen, D., Aronson, J.E., Liang, T.P., & King, D. (2011). Decision
support and business intelligence systems. (9th ed.). Upper Saddle River, NJ: Prentice
Hall.