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CMYK CMYK
CMYK CMYK
RUNWAY FOR GROWTH
Centre for Railway Information SystemsSafdarjung Railway Station, Chanakyapuri, New Delhi – 110021
Tel: 24104525, 24106717 Fax: 26877893, 26116049
Contact Us
Admninistration MTNL Nos. EPBX Nos. E-mail Addresses
Managing Director 26886310 201 [email protected] Finance 26881143 205 [email protected] 26877894 208 [email protected]
PRS
Group General Manager 26877896 209 [email protected] GeneralManager /WS 24672421 337 [email protected]
UTS & COIS
Group General Manager 24101634 282 [email protected]
FOIS
Director Operations 26871631 283 [email protected] General Manager 26877974 212 [email protected] Manager/AS 26110763 288 -General Manager/OP 26877931 286 [email protected]
Projects
Group General 24677432 240 [email protected]/P-IGeneral Manager / 26877933 287 [email protected] Manager / 24670198 327 [email protected] Manager / 24677489 271 [email protected] IV
IT Infrastructure Management
Group General 26110649 214 [email protected] /ITChief Manager/Tele 26883193 325 [email protected]
EPBX No. 24104525, 24106717, 24107168, 24108766, 24108901, 24102346, 26877893
Fax No.
Regional OfficesChief General Manager /NR 011-23366847 [email protected] Manager (Kolkata) 033-22425909 [email protected] General Manager (Mumbai) 022-22702160 [email protected] General Manager 040-27702116 [email protected](Secunderabad)General Manager (Chennai) 044-25330893 [email protected]
Website www.cris.org.in
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Organisation
CRIS has large pool of experienced andcompetent professionals havingexpertise in the entire range ofengineering functions delivering turnkeysolutions for the 24x7 enterprise scaleworld-class systems catering to thecomprehensive needs of Passenger andFreight businesses of Indian Railways.
Services offered include consultancy/project management for SystemAnalysis and Design, preparing userspecifications, solution architecture,IT Infrastructure (Networks and DataCentres), planning, design, TCOanalysis/technology evaluations, server/storage sizing, Development, Sitepreparation, procurement, installationand commissioning, operation support
and maintenance services,channeling product licensing/OEMspares, migration / re-engineering oflegacy systems, business intelligenceand data warehousing anddisaster recovery.
CRIS forte lies in integrated solutionsusing best of breed technologies:Client Server architecture - HP/OVMS,ALPHA/Tru64, RS6000, IBM/AIX,SUN/SOLARIS, Itanium/Zeon/Linux,Windows 2003, Clusters; SAN-HP/Compaq, SUN, IBM, EMC2, SoftwareEngineering Tools - IBM RationalRose; RDMBS - Oracle, DB2, SybaseSQL 2003; Middleware – HP/DigitalRTR, BEA Tuxedo/Weblogic, IBMWebsphere & Microsoft .NET, Citrix;
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BI & Data Warehousing – Oracle,Business Objects, Cognos; ApplicationIntegration – WLI, TIBCO, WBIMB;GUI tools - VB, D2K & C++, C#;Access/Delivery – Web, email, SMS,PDA/mobile/embedded systems,RFID/GPS/GIS/GSM, SCADA, DataLoggers, thin clients, smart cards,biometrics, large format displays,IVRS, speech recognition, etc.
The in-house team of networkingprofessionals has expertise in allnetwork engineering functionssuch as requirement analysis,deployment and integration of networkmanagement. CRIS has to its credit,deployment of state-of-the-artcountry-wide communicationnetwork for mission-critical systemson Indian Railways.
This provides a strategic advantageenabling fast network roll out andseamless integration with relatedapplications while leveragingon the extensive nation-widecommunication infrastructure ownedby Indian Railways.
CRIS provides onsite and offsitetraining in development andmanagement of information systems.
Centre for Railway Information Systems(CRIS) was established in 1986 as anautonomous organisation under Ministryof Railways. Over the last two decades,CRIS has come a long way and itsactivities today encompass the entiregamut of design, development,implementation and maintenance ofworld-class online systems.
CRIS has a two-tier managementstructure with a Governing Council
chaired by the Minister ofRailways. The council providesbroad guidance to an ExecutiveCommittee headed by theManaging Director, who managesthe administrative, technical andfinancial affairs.
CRIS develops applications to addressIndian Railway’s requirements inbudgeting and accounting, assetmaintenance, procurement and
inventory, human resourcesmanagement, health management,business intelligence and datawarehousing. CRIS hasdeveloped expertise in ITinfrastructure including design,implementation and managementof enterprise level datacentres and networks and isworking on mobile andwireless solutions.
Competencies
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PRS A countrywide online passengerreservation and ticketing system and theworld’s largest online reservationapplication, developed and maintainedby CRIS is a complex online distributedclient server application developed in‘C’ on OVMS using RTR (ReliableTransaction Router) as middleware.
CONCERT (Country-wide Network ofComputerised Enhanced Reservation &Ticketing), interconnects the regionalcomputing systems into a NationalPRS grid.
Salient features of CONCERT :
● Allows a passenger from any
location to book train tickets
from any station to any station
● Handles reservations, modifications,
cancellation/refunds
● 31 supervisory functions and
21 online enquiries
● Performs reservation for over
9,95,000 seats and berths (peak
rush as high as 10, 17,000) daily
● 4619 reservation terminals
● Works at more than 1232 locations
CONCERT software offers a range of
operating options, including:
● 40 types of quotas
● 9 types of classes
● 199 types of concessions
● 8 types of trains
● 102 types of coaches including
composite coaches, etc.
● Printing of bilingual journey tickets
and passenger manifests both in
English and Hindi
● Response time of less than
two seconds for a
reservation transaction
● Complex rules, validations and fare
computation techniques interwoven
in the application
● Database Administration Package
to meet dynamic operational
requirements like changes in train
profile, timetables and fares.
Passenger Reservation System (PRS)
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Interfacing with theexternal world
● Interactive Voice Response
System to enable telephonic
enquiry access to the CONCERT
database on phone No. 139 at
Patna and Bangalore
● Teletext/TV displays of the
availability positions of major trains
● Touch Screen Interface for
on-line display of enquiries at
important locations
● Passenger Operated
Enquiry Terminals.
Dynamic information availableon the website
● PNR Status
● Trains between a pair of stations
● Accommodation availability
● Train schedule
● Station-code.
All the above enquiries are also
available through SMS onmobile phones.
Static information dissemination.
● Reservation / Refund Rules.
Visit
www.indianrail.gov.in for
the latest travel-related
information. This web
site enables convenient
customer interface.
The website averages
40 lakhs hits daily with
peaks up to 55 lakhs
PRS & Unreserved Ticketing System (UTS)
● General information
● Tourist information
● Special trains
The static information is also
available in Hindi.
National Train Enquiry Systemwww.trainenquiry.com for current
train status.
Dynamic Information
● Spot your train
● Find your train
● Arrivals
● Departures
● Passing by trains
Static information
● Train time table
● Prestigious trains
● Railways amenities
● Railway rules
● Tourist information
Static information is also available
in Hindi.
www.irctc.co.in for i-ticketing ande-ticketing:
CRIS has developed the Internet
ticketing solution launched by
IRCTC, interfacing the front-end by
writing procedures for search and
queries on back end PRS Alpha
servers, ticket printing on existing
clients and accounting software.
A new service, namely, e-ticketing
has been launched for all Shatabdi
trains originating from New Delhi.
The passenger does not require a
physical ticket to board the train and
can simply print the Electronic
Reservation Slip (ERS) at home or
office and board the train with Proof
of identity.
SMS and Alert Services: Services
Like PNR status, accommodation
availability, trains between stations,
fare, train schedule, etc are available
on 676747, 8888 with major cellular
service providers like Airtel, Hutch,
Idea, BPL, MTNL and BSNL, Cell
One, etc.
Unreserved TicketingSystem (UTS)
Unreserved ticketing constitutes a
major component of the IR’s
overall ticketing volume and is an
important source of revenue. UTS
delivers fast and efficient unreserved
ticketing from dedicated counters
replacing manual Printed Card
Tickets/EFTs/BPTs with centralised
online sales accounting. The solution
architecture lends itself to easy
integration with handheld terminals,
smart cards, automatic vending
machines, etc.
Features
● Latest technology
reduces queues
● Tickets available from any station
to any station
● All concessions return/
reverse/cancellation
● Ticketing three days in advance
● Online accounting of ticket sales
● Analysis of the demand enables
capacity planning
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Freight Operations Information System (FOIS)(Better Monitoring – Greater Efficiency)
A mission-critical system built onthree-tier client-server architecturewith Unix Tru-64, Oracle 9i RealApplication Cluster and BEA Tuxedo asapplication server.
FOIS enables management and controlof freight movement and optimisation ofasset utilisation, easy access tocustomers consignments statusfacilitating just-in-time inventory.
FOIS comprises of Rake ManagementSystem (RMS) for freight operations andTerminal Management System (TMS) forcommercial transactions. About 2000reporting devices have beencommissioned at more than 475locations of Indian Railways.
FOIS delivers strategic advantages toIndian Railways and its customersmeeting increasing freight volumes by:
● Clubbing and moving togethersimilar type of stock with “hub &spoke” arrangement
● Global tracking of consignments innear real-time
● Facilitates acceptance of customer’sorders, billing and cash accounting ofreceipts e-commerce
FOIS provides tremendous opportunitiesto IR and their customers, improving
existing business practices, reducingoperating costs while enhancing thequality of service. Facility for e-payment of freight for coal rakesloaded on EC Railway to BadarpurThermal Power Station has beenintroduced and a secured paymentgateway is being extended to othercustomers.
CRIS has developed a solution forsecure and customised Internet accessto to major customers like SAIL forplacement of indents, tracking ofconsignments and reporting receiptand dispatch of loaded / empty rakesat customer sidings/exchange yards.
A Domestic Terminal ManagementSystem (DTMS) with interfaces toFOIS and handheld terminals hasbeen developed, implemented andmaintained by CRIS for CONCOR. Asolution on BEA Weblogic platformprovides webaccess,automatede-mail andSMS servicesto customers.
Web Enabled ClaimsThe web enabled claims project is anonline application for computerisationof 16 zonal claims offices dealing withrailway claims, accident compensationcases, tracing of unconnected andundelivered wagons involving majorrailway customers.
The MIS is an inherent feature of thisapplication and consolidated reportsof all zonal railways can be accessedfrom the website.
The user-friendly software enables thegeneral public to not only file claimcases through the web but also trackthe progress of their claims. All therules and regulations for claims andaccident case filing along with contactdetails of all claims offices areavailable on the website:www.claims.indianrail.gov.in
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Rail Budget CompilationSystem (RBCS)
Developed for budgetary inputs from thedifferent zones and production units ofthe Indian Railways, RBCS facilitatescapturing of data, building of database,analysis of demands and pruningof the estimates for inclusion in theRailway Budget.
The system is implemented at 88locations spread over Zonal Railwaysand Production Units apart fromRailway Board.
Comprehensive PayrollProcessing System (CPPS)CPPS is a comprehensive bilingualpackage for monthly salary billsincluding Incentive Bonus Calculationand Labour Accounting modules.
Vigilance SoftwareSystem (VSS)VSS is designed specially for therequirements of Vigilance on Indian
Projects and the Road Ahead . . .
Railways and has beenimplemented in all theZonal Railway Head Quarters.VSS maintains information onvigilance cases / complaintsincluding various reportsand correspondence.
Material ManagementInformation System (MMIS)This package is designed speciallyfor the requirements of storesaccounting for P-Way materialsand scrap disposal.
ComprehensiveAccounting & TransactionSystem (CATS)CATS has been designedwith a common database toaddress functionalities forpersonnel and Finance Departments.CATS contain two majormodules Financial AccountingSystem (FAS) and PayrollSystem (PS).
The Road AheadCapitalising on its strengths, CRIS isstrategically poised to deliver manyexciting and challenging projects.
● World class Data Centers andNetworks for IR & other customers
● An enterprise payment gateway forIR and its customers
● Coaching operations (COIS), parcelmanagement, control office andcrew management systems
● BI & Data warehousing solution forPRS, FOIS and UTS
● Disaster Recovery System forBusiness critical systems -FOIS,PRS, UTS and COIS
● A B2C Solution for freight customers
● Access to FOIS, COIS PRS andUTS through handheld mobile andautomatic vending devices
● Deploy RFID GPS/GIS/GSMtechnology for Asset trackingand management
● Integrate IT infrastructure,networks, operations, billing,ticketing, accounting, assetmanagement and HR solutions onan enterprise servicebus architecture.
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CRIS has
expertise in
software
development,
design,
implementation
and management
of IT
infrastructure
including
enterprise level
data centres
and networks.
