Ruth-Ann McKellin\'s "Pitch Book"

$Page 1: Ruth-Ann McKellin\'s "Pitch Book"$
6/11/2012 Ruth-Ann McKellin 847.702.7707 [email protected] 1

Ruth-Ann McKellin

February 13, 2012

Who I Am…

I am a business process expert recognized for my passion

for efficiency and effectiveness.

2 Ruth-Ann McKellin 847.702.7707 [email protected] 6/11/2012

What I Do…

I partner with internal and external stakeholders to

create the business process transformation necessary

to increase profit, reduce cost, and improve quality.


How I Accomplish This…

I accomplish this by

• providing breakthrough Business Process improvements

within strategic projects

• incorporating Performance Measures to support the

ongoing processes

• implementing Change Management to prepare the

workforce for change and to make the new environment

“stick.”


Successful Quality Improvement

Requires All Three Elements

Process Improvement

Performance Measurement

Organizational Change

Responsibilities and My Approach

My Approach ◦ I work with stakeholders

to identify and prioritize

opportunities to reach

quality, efficiency, and

effectiveness goals.

◦ I compose teams of

stakeholders, who are

involved in developing,

implementing, and

sustaining changes. These

representatives are

informed and integrated.


Responsibilities ◦ Identify opportunities to

improve existing processes

and/or create new

processes to progress

toward established goals.

◦ Serve as a liaison between

all stakeholders to

implement desired changes

– by fostering

communications,

coordinating efforts and

facilitating progress.

1) My Interpersonal Style

Inquisitive mindset

◦ I am naturally curious, always asking “How?” and “Why?”

Servant-Leader management style

◦ I remove blocks so my team can excel.

Excellent verbal and written communication skills

◦ I have these skills in both German and English

Ability to interact with all levels within the organization

◦ I communicate and work effectively with staff level to Board members.

Expert facilitation skills.

Excellent customer service, negotiating, and team building skills.


2) My Working Style

Strong analytical, organizational, and planning skills

High attention to detail

Excellent problem-solving skills

◦ I apply data analysis and creative insights to develop

solutions to complex issues.

Ability to work efficiently and set priorities under

time constraints


3) My Technical Expertise Project management skills

◦ I have extensive experience in project management and am also formalizing this experience by getting the PMP certification (in process).

Knowledge of industry recognized business process improvement methodologies

◦ I keep current with Lean Six Sigma, TQM, BPI, Kaizen, etc. and am a Certified Six Sigma Green Belt.

Strong business process modeling and analysis skills; ability to analyze and document complex business processes ◦ I have expertise in business process modeling and use quantitative and

qualitative methods of analysis. I am Chair of Business Process Improvement for the local American Society of Quality (ASQ) chapter.


3) My Technical Expertise Solid knowledge of business process fundamentals,

assessment and redesign methodology, Business

Process Management concepts and practices

◦ I have used standard BPR and BPM methodologies for

many years.

Knowledge of organizational and/or business

change management principles and methods.

◦ I teach Organizational Behavior and Change Management

at the MBA level and have applied the principles and

methods in all my projects.


References “Ruth-Ann McKellin is truly one of the smartest people I know! She possesses the

patience and process expertise to quickly ramp up to SME-level knowledge of the

various parts of an organization, exactingly hone in on root issues, and thus construct

optimal solutions for successful resolution. Her approach is both warm and

professional, and at the same time, direct and without sugar coating. If you value

integrity, tenacity and the wit of someone who “gets it”, Ruth-Ann McKellin is someone

you want on your team.” April 15, 2009

Christine Resko, Senior Corporate Recruiter - IT, DeVry Inc

“Ruth-Ann is an outstanding leader and business management consultant with both a

strategic perspective and the ability to execute well at the required level of detail. With

her excellent process skills, technical vision and business acumen, she has earned the

respect of all those around her. Ruth-Ann is one of the most impressive, forward-

thinking, and visionary people I have had the pleasure to work alongside.

Ruth-Ann is very knowledgeable, extremely competent, and provides new insights on

"old data". She has an in-depth knowledge of the tools and methodologies available to

her. Ruth-Ann is the type of leader that would tell you how it was and not skate

around issues. She is a great asset to any organization and I would work with her again,

given the opportunity.” November 2, 2007

Marci Rakestraw Business Advisor (Relationship Manager), DeVry Inc.


References, continued “Ruth-Ann is one of the most logical and rational people that I have had the pleasure to work with. Her abilities to think in an intellectual capacity provided great benefit to the organization. She is very professional and her output of work was exceptional. I could always count on her to provide strategic thought for the business. Her interactions with her customers were superb in that she was able to provide solutions for the challenges they faced on a daily basis. I really enjoyed working with Ruth-Ann and would do so again if the opportunity arose. She is definitely someone you would want to have on your team.” November 1, 2007

Christopher Meyer, Manager-IT PMO, DeVry Inc.

“Ruth-Ann and I are both members of the Chicago Area Lean Six Sigma Leadership Network. Ruth-Ann is continuously adding new insights to our meeting discussions and is very articulate expressing her ideas. Her positive attitude and her striving for improvement motivate everyone in the meeting to match her efforts. I strongly feel that she would be of value to any company or group that has her as a member.” January 26, 2012

Tom Newton, Manufacturing Project Engineer, Trainer, Writer, Rauland-Borg


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Ruth-Ann McKellin\'s "Pitch Book"