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    NoteonStructure:

    TheconsolidatedguidancewillbeuploadedtotheSAIwebsiteasawebpage< www.sa-intl.org/SA8000>that

    willincludethetextofthesectionAbouttheStandard,onlyalistofthetitlesofStandardsmainsectionsI,II,

    III&IV.1-IV.9,andhyperlinkstoSA8000Certification,SA8000Accreditation(ApplicationPackage),SA8000

    forDownload,SA8000TranslationsandSA8000ComplaintsProcess.Eachsectiontitle( e.g.III.Definitions

    andVI.2.ForcedandCompulsoryLabour)willbeahyperlinktoasub-pageoftheSA8000mainpage.

    Eachelementpage(e.g.SA8000:5.Discrimination)willlistitsownsectionsandsubsections,thetitlesof

    whichwillbehyperlinkstoitsownpage,toavoidoverlylongpagesandtoprovidetheoptionofprintingthe

    separatesections.Ontheside-bar,anoutlineoftheSA8000sectionofthewebsitewillenabletheuserto

    navigatewithouthavingtoclickbackonthebrowser.InthisdraftoftheelementpageforDiscrimination,the

    mainsectionsI,IIandIIIareseparatedbypage-breaks.

    SA8000:5.Discrimination

    I.SA8000Standard:5.Discrimination

    I.A.SA8000:5.DiscriminationRequirements

    I.B.Definitions,SA8000:5.Discrimination

    I.C.Intent,SA8000:5.Discrimination

    I.D.Interpretations,SA8000:5.Discrimination

    I.E.Implementation,SA8000:5.Discrimination

    II.AuditingConsiderations,SA8000:5.Discrimination

    II.A.KeyIssuestoReview,SA8000:5.Discrimination

    II.B.EvidenceofCompliance,SA8000:5.Discrimination

    II.C.WorkerInterviewStrategy,SA8000:5.Discrimination

    II.D.Auditingbestpractices,SA8000:5.Discrimination

    II.E.SpecificGuidanceforParticularLocations,SA8000:5.Discrimination

    III.BackgroundInformation,SA8000:5.Discrimination

    III.A.Internationalnorms

    http://www.xn--saintl-cg0c.org/SA8000
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    I.SA8000Standard:5.Discrimination

    I.A.SA8000:5.DiscriminationRequirements

    5.1Thecompanyshallnotengageinorsupportdiscriminationinhiring,remuneration,accesstotraining,

    promotion,termination,orretirementbasedonrace,nationalorsocialorigin,caste,birth,religion,disability,

    gender,sexualorientation,familyresponsibilities,maritalstatus,unionmembership,politicalopinions,age,oranyotherconditionthatcouldgiverisetodiscrimination.

    5.2Thecompanyshallnotinterferewiththeexerciseofpersonnelsrightstoobservetenetsorpractices,orto

    meetneedsrelatingtorace,nationalorsocialorigin,religion,disability,gender,sexualorientation,family

    responsibilities,unionmembership,politicalopinions,oranyotherconditionthatcouldgiverisetodiscrimination.

    5.3Thecompanyshallnotallowanybehaviourthatisthreatening,abusive,exploitative,orsexuallycoercive,

    includinggestures,language,andphysicalcontact,intheworkplaceand,whereapplicable,inresidencesandother

    facilitiesprovidedbythecompanyforusebypersonnel.

    5.4Thecompanyshallnotsubjectpersonneltopregnancyorvirginitytestsunderanycircumstances.

    I.B.Definitions,SA8000:5.Discrimination

    Discriminationreferstoanydistinction,exclusion,orpreferencewhichhastheeffectofnullifyingorimpairing

    equalityofopportunityortreatment.Notalldistinction,exclusion,orpreferenceconstitutesdiscrimination.This

    definitionisaimedatprejudices,notjob-relatedattributes.Forinstance,ameritorperformancebasedraiseor

    bonusisnotbyitselfdiscriminatory.Itwouldbediscriminatory,however,ifalloraverydisproportionate

    percentageofallworkersreceivingraisesorbonusesweremaleorfromacertainreligioussectorethnicity.From

    theoppositeperspective,insomecasesandaccordingtosomenationallaws,positivediscriminationinfavourof

    peoplefromcertainunderrepresentedgroupswouldbepermittedandisconsiderednon-discriminatory(e.g.

    women,indigenouspeople,andotherminoritygroupswhohistoricallyhavenothadequalopportunities).

    I.C.Intent,SA8000:5.Discrimination

    1.SA8000seekstoensureequalandrespectfultreatmentforallpersonnelinallmatters.Theyshallbehiredonly

    onthebasisoftheirjob-relatedcompetence,attributes,orskills.Theyshallnotbepenalizedortreatedinany

    differentmannerduetobias.Employeesshallbeemployed,trained,promoted,andcompensatedsolelyonthe

    basisoftheirjobperformance.Theymustbefreefromalltypesofverbal,physical,andsexualharassmentand

    otherdiscriminatorypractices.

    2.Someofthecategoriesofdiscriminationareincludedtostrengthenprotectionsforfemalejobapplicantsand

    workers.Familyresponsibilities,usuallyappliedtomeanawomanschildrenandmaritalstatusandusually

    appliedtowives,arefartoooftenusedtoeliminateafemalejobapplicantfromconsiderationorasthebasisfor

    penalizingawomanworkerif,forexample,sheneedstoreturnhomeforasickchild.Sincethestatusofhaving

    childrenorbeingmarriedissocommonlyusedsolelyagainstwomen,thespecificinclusionoffamily

    responsibilitiesisintendedtoensureaneven-handedapproachtowardstreatingfemaleandmaleemployees

    withoutbias.Ofcourse,menshouldalsonotsufferdiscriminationonthegroundsoffamilyresponsibilitieswhich

    theydischarge,forexampleasaparentorcaregiver.

    3.AsisthecasefortheentiretyoftheSA8000Standard,fornon-discriminationstandardstheemployeris

    expectedtocomplywiththeprovisionmostfavourabletoworkersamongtherequirementsofSA8000,national

    andotherapplicablelaws,prevailingindustrystandards,andotherrequirementstowhichthecompany

    subscribes.Thisisthecaseevenwhenappliedinnationsandsituationswherediscriminationmaybehonoured

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    locallyasanunquestionedtradition.Insomecasesevennationallawmayreflectthesebiases,suchasstatutes

    thatpermitmentoearnmoremoneythanwomenworkerswhenperformingthesameorequaltasks.

    5.Nomatterthesourceofdiscriminationnorhowculturallyentrencheditmaybeafacilitycannotbe

    SA8000certifiedwithoutstrictlyapplyingtheanti-discriminationprovisionsoftheStandard.

    6.AgeisnotincludedinSA8000clause5.2(althoughitisinclause5.1),sincetherearenotenetsorpracticesspecifictoage.

    7.AnyunwelcomeadvancesofasexualnaturebyanemployeetoasubordinatealsoviolateSA8000.

    I.D.Interpretations,SA8000:5.Discrimination

    1.PassivepracticesthatresultindiscriminationarestilldiscriminatoryandinviolationofSA8000.Forexample,

    notquestioningthehighdegreeofdominanceofoneethnicgroupoveranotherintheranksofsenior

    managementmaywellresultindiscrimination.

    2.Oneoftheanti-discriminationwagerequirementsisthatequalpaymustbegivenforworkofequalvalue.

    Assessingcomplianceatanyworkplacerequiresareviewofthetypesofworkperformedbythevaryingworkersas

    wellasareviewofthecompanyspoliciesandpracticestoensurethatequalaccesstoalljobsbyallemployeesis

    beingpracticed.Alltoooftenthepayofwomenwhoaresegregatedphysicallyorbyjobcategoryfrommale

    workersisnotequaltothatoftheirco-workers.Suchcircumstancesshouldbecarefullyinvestigatedand

    evaluated,toassurethatjobcategories,relatedqualifications,andpayscalesarebeingcommunicated

    transparentlytoallworkers.

    3.Thetermfamilyresponsibilities,inthecontextofdiscrimination,isusedtohighlightthetendencyofsome

    employerstotreatdiscriminatorilyworkerswithdependents(childrenorpeopleforwhomtheworkeristhe

    primarycaretaker)basedonabeliefthatsuchworkersdonotworkasproductivelyorasmuchasworkerswithout

    dependents.Anexampleofdiscriminationonthebasisoffamilyresponsibilitiesisthecaseofaworkerpenalized

    forhavingtogohometotakecareofasickchildorparent.

    I.D.Implementation,SA8000:5.Discrimination

    1.Acompanyshallhaveawrittendiscriminationpolicythatshouldbedistributedtoworkers,sothatthey

    understandthecompanysstanceondiscrimination.Itshouldincludethecompanysanti-discriminationpositions,

    proceduresandpractices.Theseshallcoverallemployment-relatedperiodsandcircumstances,fromhiringand

    trainingtopromotions,performanceassessments,benefitpreferences,andfiring.Thispolicyshouldalsobeapart

    ofthebroaderSA8000policy.

    2.Ateachstageofemployment,effectivenon-discriminatorypracticesshouldbeestablished.Forexample,when

    advertisingjobopenings,onlylanguagerelatingtothejobskillsrequiredforthepositionshouldbeused,neverany

    requestsforaspecificgenderoragegroup.SA8000permitsnodiscriminationevenwhereitisindirect,

    unintended,oracceptedbytradition,e.g.,hiringmaleworkersasfruitpickersorleathertannersandfemalesas

    fruitprocessorsorsewingmachineoperators.

    3.Astopromotions,forexample,acompanythathasonlymaleseniormanagersshouldsenduparedflagthat

    somethingislackingeitherintheaccessofwomentothetraining,mentoring,orotheradvantagegiventomenor

    thatwomenarenotbeingevaluatedforpromotioninthesamemannerastheirmaleco-workers.Ensuringnon-

    discriminationinselectingseniormanagersandworkersatalllevelsshouldbeginwiththebestpracticeof

    establishingdiversitygoalsandplanstomeetthosegoalsinalljobcategories.

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    4.Employersshouldtakepro-activemeasurestomeettherequirementsagainstdiscrimination.Eachcompany

    shouldhaveapro-activeanti-discriminationplan.Thatplancanincludemanydifferenttypesofactivities,for

    example:

    a)Gender,ethnicorcaste-neutraljobadvertisementsarejustthebeginningofanemployer'sdutytoprovidenon-

    discriminatingworkopportunities.

    b)Addingfemalejobinterviewersorthosefromwhatareconsideredlowercastesorminorityethnicitiestoan

    interviewingteamwouldhelpensureequalaccesstoemployment.Usingthesametypeofintegratedteamto

    reviewworkersperformanceorpromotionpossibilitieswouldagainbelikelytoresultinreduceddiscrimination.

    c)Anotherexamplewouldbeanemployersactiveoutreachtorecruithandicappedjobapplicants,whenthey

    meetthejobqualifications.

    d.Recruitmentandemploymentpreferencescanalsobesuccessfullyappliedtoothercategoriesofworkers,

    particularlythoseexcludedfromcertaintypesofjobsbydeeplyrootedculturalnorms.Theemployerhasthe

    responsibilitynottoperpetuatetheseunspokenbutnonethelesswidelyappliedsocialrules.

    5.Anyunwelcomeadvanceofasexualnaturebyamanagertoasubordinateisconsideredanextremeformof

    discriminationandviolatesSA8000.Thecommonoccurrenceofsexualharassment-typebehaviourmakesit

    criticalthatthecompanyhaveclearandeffectivepoliciesandproceduresforreporting,investigating,and

    discipliningoffendersandthatthecompanyensurethatallworkersareawareofit.

    Anotherkeypartofthecompanyssexualharassmentpracticesshouldbeitscreationandmonitoringofawork

    culturethatrespectswomenemployeesatalllevels.Aspartofthatactivity,thecompanymustensurethatitis

    offeringitsemployeesasexuallynon-threateningworkenvironment.Suchanenvironmentwouldbefreeof

    pornographyorothersexuallysuggestivematerials,sexualteasing,orsexualinnuendos.

    6.Workersshallnotbesubjectedtopregnancyorvirginitytestsasaconditionforemployment.However,asto

    pregnancyissues,thisprohibitionrecognizesthatsomeaspectsoffemaleemployeesneedsrequirespecific

    employerprotection.Theprotectionofexpectantmotherscannotrequirewomentosubmittopregnancytesting.Inallcasescommunicationisimportant.Ifworkersunderstandtheappropriateprecautionsarefortheirowngood

    andtheyareconfidenttheywillnotbefiredordemoted,thentheyllbemorelikelytoinformtheiremployerinatimelymanner.

    7.Sometypesofmedicaltestingmaynotgiverisetodiscrimination.Forexample,somenationallawsmayrequire

    HIVorothermedicaltestingforpublichealthreasons.Itisnotconsidereddiscriminatoryifitisrequiredbylawor

    iftheresultsofsuchatestisnecessarytoprotectotherworkers.Eveninsuchcases,however,theseresultscannot

    bethebasisfordiscriminatingagainsttestedworkers,suchasgivingthemlessdesirabledutiesordenyingthem

    trainingopportunities.

    8.Ifacompanydoesnothaveevidenceofapatternofdiscriminationbuthaswomeninpositionsatalllevels

    exceptforthemostseniorlevels,thereareproactivestepsthecompanyshouldtake.Thecompanyshouldtryto

    changethisdynamicandquestionwhytherearenowomeninhighpositions.Inaddition,ensuringequal

    opportunityrequiresequalaccesstotrainingandnon-discriminatoryjobdescriptions.Thisalsorelatesto9.1of

    thestandard,whichstatesthatcompaniesshoulddisplaytherequirementsoftheSA8000standard(SeeSA8000:

    9.1).

    9.Maternityleaveisdifferentfromotherformsofleavebecauseitissomethingthatcanapplyonlytowomen.

    Nottoallowformaternityleave(byrequiringreductionstowomenscompensationduringthattime)wouldthus

    constituteaformofdiscrimination.Inmanycountries,nationallawallowsformaternityleaveabsences,deeming

    themcompulsoryandarightofthemother,andrequiringthecompanytocontinuepayingalloraportionofthe

    mothersnormalcompensationduringthattime.Employersmustensuretheyfollownationallawandbenchmark

    theirpoliciesagainstindustrystandardsorcollectivebargainingagreementsinthesector.Ifacompanydefines

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    productionbonusesbasedonattendance,maternityleavecannotbecountedasanabsence;thus,production

    bonusesbasedonattendanceshouldcontinueforworkersonmaternityleave.

    10.Requiringanypersonaltests,e.g.,forHIV,wouldbediscriminatoryunless:a)itismandatedbylaw,orb)the

    informationisnecessarytoprotectotherworkersorclients.Ifmandatorybylaw,suchtestingmightnotbe

    considereddiscriminatory,if:a)theinformationishandledaccordingtogovernmentrequirements,b)resultsare

    keptconfidential,andc)workersarenotdiscriminatedagainstasaresult.

    II.AuditingConsiderations,SA8000:5.Discrimination

    II.A.KeyIssuestoReview

    Thefollowingareexamplesofsomeissuesthatauditorsshouldreview.Thislistisnotexhaustive.Auditorsshould

    adaptand/orexpanditandcreateaspecificauditingstrategydependingontheproductionfacilityandotherlocal

    conditions.Themainguidingprincipleforauditorsistoensurethereisequitabletreatmentofallpersonnel.

    Auditorsshouldstudyallrelevantnationallawsandlocalregulationsregardinganti-discriminationissues.Auditors

    shouldkeepinmindthatevenwhenlegislationdoesnotaddresstheseissues,anycompanyapplyingtobe

    certifiedunderSA8000isobligatedtoadoptananti-discriminationpolicyandtoputthenecessaryproceduresin

    place.

    1.CulturalNormsandDiscrimination

    Theauditorshouldseektodistinguishbetweenformsofdiscriminationandculturalnorms.Insomecases,forms

    ofdiscriminationareculturallyaccepted,sometimesevenbynationallaw.Forexample:itmaybecommon

    practicetopaywomenlessthanmenwhoareperformingthesameduties.However,thistypeofculturalnorm

    violatesinternationallabourstandardsandSA8000.

    a)Divisionalongdiscriminatorylinesauditinglessonslearned

    Inthe1990s,auditorsobservedmultiplefactoriesinPakistanthataddressedgenderdiscriminationwhilestill

    respectingreligioussegregationlaws,byprovidingequaljobswithequalpayformenandwomenandestablishingseparateworkcentresformenandwomen.Auditorsexperiencesdemonstrate,however,thatensuringnon-

    discriminationatworkwhilerespectingdiscriminatorynormswhethersuchnormsarebasedonreligiousor

    othertraditions-isextremelydifficulttoverify.Forthatreason,auditorsencounteringsuchcasesshouldconduct

    backgroundresearchandbroad-based,off-siteinterviewswithworkersandothercommunitymemberstoverify

    thatfemaleworkershaveequitabletreatmentandaccesstoopportunitiesinallstagesofemployment,including

    hiring,remuneration,benefits,bonusesandpromotions.Suchcasesshouldbeparticularlywelldocumentedsoas

    tofacilitateSA8000audits.

    b)Two-waydiscriminationinonefactory

    Manyfactoriesaredominatedbyeitheramaleorfemaleworkforce,reflectingsocialorhistoricaldivisionsof

    labour.Forinstance,inmanyapparelfactories,auditorsmayfindthat70%to80%oftheworkforceisfemale.

    Althoughsuchasocialdivisionoflabourdoesnotalwaysindicatediscrimination,itdoesmeritfurtheranalysis.

    Auditorsshouldbeawarethatinmanycasesemployersprefertohirefemaleworkersbecausetheyareseenas

    lessexpensivethanmaleworkersandarereportedlymoreobedient.Itisnotuncommontofindafactorywitha

    majorityfemaleworkforcethatdiscriminatesagainstunskilledmaleworkersinfavourofwomen,whiletheyalso

    discriminateagainstskilledfemaleworkersinfavourofmen(e.g.menmorequicklygetpromotedtoa

    maintenanceteamortobelinesupervisors).

    c)PositiveDiscrimination

    Onewaytocheckonmanagementscommitmenttostatedpoliciesofnon-discriminationistolookforindications

    ofpositivediscrimination:anemployerspoliciesorprogramstocounterentrencheddiscriminationpracticesin

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    thesocietyinwhichthecompanyisoperating.Threeexamplesofpositivediscriminationwhichareactually

    mandatedbynationallawsare:

    i.SouthAfricarequirespositivediscriminationbylawinordertohelpblackSouthAfricanstoovercomedecadesof

    harshdiscrimination.

    ii.TheU.S.,U.K.andothercountrieshavelegalguidelinesthatencourageemploymentdiscriminationinfavourofdisabledpeople(seepoint7below).

    iii.Dozensofcountrieshaveadoptedlegislationtoenablelactatingmothersadequatetimetonurseduringthe

    workingday.

    Reasonableadjustmentsbasedonindividualneedsorchallengesmayhavetobemadetoensureeveryworkerhas

    thesameopportunitytoperformhisorherrolewell.Auditorsshouldbeawareoftheselawsforeachcountry

    wheretheywork.

    d)ChangingEntrenchedDiscriminationNorms

    Auditorsshouldalwayslookforindicatorsofmorethanjustapassivepolicyofnon-discriminationbyemployers;

    otherwiseemployersmaybeperpetuatingpre-establisheddiscriminatorynorms(intentionallyorunintentionally).

    Twoexamplesillustratethechallenge:

    i.DuringseveralauditsofcompanieslocatedinEasternEurope,auditorsobservedthatduringinterviews,women

    workersvoicedconcernsthatmenwerereceivingmoreopportunitiesforpromotion.Inonecase,auditorschecked

    thescopeofresponsibilitiesformenandwomeninafacilitysPurchasingDepartment,takingintoaccountnotonly

    formalactivities(dealingwithpapers)butalsotheessenceofthematter.Menwereresponsibleforpurchasing

    moreimportantmaterialsusedinproduction(sparepartsforturbines,etc.);todothis,deeperknowledgeof

    productionspecificityisconsideredimportantforthework.Womenwereresponsibleforpurchasing"supporting"

    materials,forwhichknowledgeofthecompanyssourcingproceduresandnationalregulationsisrequired(butnot

    technicalknowledgeoftheproduction).Aswomeninthedepartmentraisedtheproblemofdiscrimination,

    managementmetwiththemtounderstandtheirperspective.Inthedepartmenttherewasonecaseofawoman

    whowaspromoted(betterjobposition,higherremunerationastheresultofadiplomaobtained)soitwasalso

    decidedtofosterwomentobemoreactiveandtothinkabouttheirdevelopmentandhowitcouldresultinbetterjobpositionsforthem.Thecaseofthewomanwhowaspromotedseemstoindicatetherewasnodiscrimination

    bymanagement,butinadditionthecompanydecidedtodiscouragefuturediscriminationbyidentifyingwaysthey

    couldworkwithwomenworkerstoimprovetheiraccesstoopportunitiesforadvancement.

    ii.Anotherexampleistheskillofpruninginabananafield,askilltraditionallyhandeddownfromfathertoson,

    whichwomenhavealmostnochancetolearnunlesstheemployerinitiates,collaborateson,orsponsorsatraining

    programforwomenorchangesthegenderdivisionoflabourtoallowwomentogainskillsonthejob.Insuch

    caseswherediscriminationisentrenchedinculturalnormsortraditionalopportunities,auditorsshouldlookfor

    proactivecompanypoliciesandprogramsaimedatdistributingopportunitiesforadvancementmoreequally.In

    thisway,managementcanavoidfallingintoaperpetuationofentrencheddiscriminatorynorms.

    Inbothcases,genderdiscriminationappearstocorrelatewithexpertiselevels,andwomenindicatedduringthe

    auditinterviewsthattheydidnothaveadequateopportunitiestogainsuchexpertise.Insuchcaseswhere

    discriminationisobscuredbyability,auditorsshouldlookcarefullyatworkertrainingprogramsand

    opportunitiesforwomentogaintheappropriateexperience.

    2.DiscriminationAgainstPregnantWomen

    Discriminationagainstpregnantwomenisagraveandprevalentformofgenderdiscrimination.Ifacompany

    requireswomentobetestedforpregnancy,forcesthemtousecontraceptionasaconditionforemployment,or

    pressuresworkerstoquitwhentheirpregnancycomestotheattentionofmanagement,thecompanyisviolating

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    SA8000.Eveninsituationswherewomenareallowedtocontinueworkinguntiltheirbabiesareborn,theyare

    sometimesdeniedtheirlegallyrequiredpostpartumbenefitsand/ormaynotbeallowedtonurseafterreturning

    towork.ThistooisaviolationofSA8000.

    Inadditiontoevaluatingpotentialdiscriminatoryrestrictionsonwomenrelatingtopregnancy,auditorsshould

    alsobeawareofprotectionsthatshouldbegiventopregnantwomen.Protectionsshouldbeinplacetoensure

    thattheprincipleofnon-discriminationisnotusedasameansforincreasingapregnantworkersphysicalworkload.Thistacticisoftenusedtopressurewomentoresignandforfeittheirmaternityleavebenefits.

    3.SexualHarassment

    Sexualharassmentisanextremeformofdiscrimination.Thoughsexualharassmentisillegalinmanycountries,itis

    widespreadinworkplacesworldwide.Examplesofsexualharassmentincludebutarenotlimitedto:unwelcome

    sexualadvances,unwantedhugsortouches,suggestiveorlewdremarks,requestsforsexualfavours,and

    derogatoryorpornographicposters,picturesordrawingsaswellaspermittingagenerallygender-harassing

    environment.

    Inordertoensurethesafetyanddignityoffemaleworkers,managementshouldpromoteacultureofrespectfor

    womenandzero-toleranceformistreatmentanddegradingattitudesorbehaviour.Incidentsofsexualharassment

    shouldbedealtwithpromptlyandeffectively,leavingnodoubtaboutthewillingnessofmanagementtodiscipline

    perpetratorsinawaythatwoulddeterfutureincidents.Adiscreet,effectivecomplaintprocedureshouldbein

    placeforfemaleworkers.Atrustedperson,suchasanappointed(preferablyfemale)counsellor,canencourage

    womentoreportincidentswithoutfearofbeingdismissedorpenalized.

    Auditorsshouldstudynationallegislationand/orregionalregulationsconcerningsexualharassmentbefore

    conductingaudits.Primaryformsofinvestigationincludecheckingrecordstodeterminewhetheranycomplaints

    havebeenlodgedaswellasinterviewingcomplainantsorvictimsofsexualharassmentandpeerworkers.Auditors

    shouldalsodetermine:whetherthecompanyhasanexplicitpolicyanddefineddisciplinarymeasuresincasesof

    sexualharassment;whethersuchpolicyandmeasureshavebeencommunicatedtoallpersonnel;andwhetherany

    caseshavebeenprocessedandresultedintheappropriatediscipline.

    4.DiscriminationAgainstMigrantWorkers

    Inmanyplaces,migrantworkersandmembersofethnicminoritiesorevenillegalimmigrants/workersarethe

    groupsmostvulnerabletodiscriminationintermsofemploymentopportunitiesandworkingconditions.

    Immigrantsandethnicminoritygroupsmaynothaveaccesstolegalprotection,whichmaybeavailableonlyto

    citizensorpermanentresidents.Poverty,lackofproficiencyinthelocallanguage,andculturalmisunderstanding

    mayalsoinviteprejudiceandunfairtreatment.

    Ifacompanyhiresmigrantworkers,auditorsshouldverifythatthecompanyhasapolicyandtakesappropriate

    actiontoensureequalityofopportunityandtreatmentbetweenmigrantandlocalworkersandmembersofall

    ethnicgroups.Forinstance,migrantworkersshouldgetequaltreatmentwithrespecttoremuneration,career

    advancement,legallyrequiredsocialsecurity,overtimearrangements,andtradeunionrights,amongothers.In

    countrieswheregovernmentandprivatebenefits(e.g.socialsecurity,healthinsurance,unemploymentinsurance

    etc.)arenotavailabletoundocumentedworkers,workplacesneedtoconsiderhowtoensureequitabletreatment

    andaccesstoopportunitywhenconsideringtheemploymentofmigrantworkers.

    5.AgeDiscrimination

    SA8000forbidsdiscriminationagainstolderworkers,thoughonlyafewcountrieshaveexplicitlegislationonthis

    issue.Stereotypesofolderpeoplearenumerous.Olderpeoplearesaidtobelessproductive,morevulnerableto

    illnessandinjuryandlessadeptatchangeandlearningnewtechniques.Oftentheseperceptionsarenotpertinent

    totheactualjobrequirements,nordotheyreflecttheactualabilitiesoftheindividual.Onemethodfor

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    determiningwhetheragediscriminationexistsistoreviewjobpostingsandpositiondescriptionstoidentifythe

    companysstatedrequirementsforaparticularjobcategory.Whenanemployerimposesagelimitsoncandidates

    thattheywillconsiderforaparticularposition,auditorsneedtoreviewifsuchlimitshaveanyjobrelated

    justification.

    6.DiscriminationagainstTradeUnions

    Anemployersdiscriminatoryactionagainstaworkerbasedonhis/herunionmembershipandrelatedactivityisa

    chronicprobleminworkplacesaroundtheworld,inbothdevelopinganddevelopedcountries.Ofalltheformsof

    actionagainstemployees,dismissalisthemostobviousdeterrenttoworkerorganizingandcarriesthemost

    seriousconsequencesforworkers.

    Auditorsshouldbeawarethattherearemanysubtlerformsofanti-uniondiscrimination.Forinstance,an

    employermayofferfinancialorotherincentivestoagroupofworkerstodenouncetheirunionmembership.Oran

    employermaysetupaworkersassociationtocarryouttradeunion-likeactivitiesinordertophaseoutanexisting

    independentunion.TheseactionsviolatetheILOprinciplesontradeunionrights(SeealsotheSA8000Guidance

    ResourceElement4.FreedomofAssociationandtheRighttoCollectiveBargaining).

    7.Discriminationagainstworkerswithdisabilities

    ILOConventionNo.159onVocationalRehabilitationandEmployment(DisabledPersons)establishesguidelinesfor

    membercountriestopromotetheemploymentandequaltreatmentofworkerswithdisabilities.Keyconceptsfor

    guidingauditorsverificationofnon-discriminationagainstpersonswithdisabilitiesarelaidoutinArticle4,which

    states:

    Thesaidpolicyshallbebasedontheprincipleofequalopportunitybetweendisabledworkersandworkers

    generally.Equalityofopportunityandtreatmentfordisabledmenandwomenworkersshallberespected.Special

    positivemeasuresaimedateffectiveequalityofopportunityandtreatmentbetweendisabledworkersandother

    workersshallnotberegardedasdiscriminatingagainstotherworkers.

    Additionalresourcesformoreinformationandtoolkitsondiscriminationagainstworkerswithdisabilitiesinclude:

    a)TheILOCodeofPracticeonManagingDisabilityintheWorkplace(adoptedOctober2001);

    b)TheGlobalAppliedDisabilityResearchandInformationNetworkonEmploymentandTraining(GLADNET

    www.gladnet.org);and

    c)TheEmployersForumonDisability(www.employers-forum.co.uk)recommendedthefollowingconsiderations

    asimportantforemployersseekingtoensurefairandequaltreatmentofpeoplewithdisabilities:

    i)Potentialemployeeswithdisabilitiesshouldhaveaccesstofairrecruitment,assessmentandselection

    processes;

    ii)Traininganddevelopmentopportunitiesshouldbeprovidedtodisabledemployeestothesameextent

    astotheirpeers,takingaccountofdisabledemployeesneeds,ambitionsandcircumstances.Training

    shouldbeprovidedtodisabledemployeesinaccessibleformats;forexampleusinglarge-printdocuments,

    makingreasonableadjustmentstorooms,etc.;

    iii)Reasonableadjustmentstoworkingprocessesandenvironmentstoenableemployeeswithdisabilities

    toperformtotheirfullabilityandtotherequiredstandard;

    iv)Disabledemployeesshouldhavethesamedegreeofaccesstocompanycommunicationsasother

    employeesandcompaniesshouldmakereasonableadjustmentstoachievethis;forexampleenabling

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    wheelchairaccesstomeetingroomsandprovidingdocumentsinasuitableformatforemployeeswith

    visualimpairment.

    II.B.EvidenceofCompliance,SA8000:5.Discrimination

    ThefollowingaresomeexamplesofevidencethatmayindicatecompliancewithSA8000,thoughnoneissufficient

    onitsown.Auditorsshouldsupplementthislistaccordingtothecontextandwhattheyfindduringactualaudits.

    1.TheCompanyhasanon-discriminationpolicywhichiscommunicatedtoallpersonnel.Thatpolicyshouldbe

    implementedusingatransparentadministrativesystemthatisdocumented,showingthatrelevantmeasuresare

    usedtocounterdiscrimination.

    2.Allworkersunderstandhowtofileacomplaintorraiseconcernsaboutanymanagementactionthatviolates

    thatpolicy.

    3.Wageslipsorwagerecordsofworkersindicateequalpayforworkofequalvalue.(Auditorsshouldlookfor

    discrepanciesinpay,especiallyaftertraining,seniority,andpreviousexperiencehasbeenfactoredin.)

    4.Testimonyofworkerssupportsdocumentaryevidenceofcompliance.Itmaybenecessarytoprovide

    intervieweeswithanonymity,especiallyincaseswhererecentorpastcomplaintshavebeenlodgedagainstthe

    company.

    5.Testimonyoftradeunionrepresentatives(ifapplicable)supportsdocumentaryevidenceofcompliance.

    6.Jobannouncementsandadvertisementsconcerningthecompanyarepostedprominentlyintheworkplaceand

    donotspecifyrace,genderorotherpersonalcharacteristicsofpotentialemployees.Announcementsshouldalso

    notbeplacedexclusivelyinsinglegenderorethnicgrouplocations.

    7.Recordsforhiring,promotion,compensation,andaccesstotrainingsupportworker,unionrepresentative,and

    managementtestimonyandotherevidenceofcompliance.Theseshouldincludeadvertisementsforpositionsat

    thecompany,toensurethatsuchjobadvertisementsincludeonlytherequirementsthatarerelatedtotheability

    toperformthejob.Forexample,specificskillsareappropriaterequirements,butspecificagespansarenot.

    8.Recordsofapplicantsrejectedforpositionssupportworker,unionrepresentative,andmanagertestimonyand

    otherevidenceofcompliance.

    9.Theworkerpopulationincludesmembersfromthediversesocial/ethnicgroupsthatcomprisethelocal

    population.

    10.Workersreporttheyareabletoobservereligiousholidays.

    11.Workersandcompanyrecordsconfirmthatpregnantandnursingwomenareemployedandthattheyreceive

    maternity(andnursingmothers)benefitsasstipulatedundernationalorlocallaw.

    12.Doesbackgrounddataonthelocalpopulationindicatepossiblediscrimination;e.g.theabsenceofminorities?

    13.Managementstaffdiversityindicatesequalopportunitiesforadvancement.

    14.Absenceoflawsuitsorgovernmentcitationsfordiscriminatorypractices.

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    II.C.WorkerInterviewStrategy,SA8000:5.Discrimination

    Questionsrelatedtodiscriminationcanbeincorporatedintothegeneralinterviewwithworkers.However,if

    auditorsreceivecomplaintsorhavereasontobelievethatdiscriminationisanissue,specialinterviewsessions

    shouldbearranged.Inconductinginterviewswithworkers,auditorscanaskquestionsaboutthepositionsthey

    haveheldandwhethertheirgender,race,pregnancystatusorotherpersonalcharacteristicshaveaffectedand/or

    continuetoaffecttheirapplicationoradvancement.Offsiteinterviewsmaybeespeciallyusefulinthisarea.

    Thevictimsofworkplacegenderdiscriminationareoftenwomen.Ithelpsifanauditingteamincludesfemale

    members,especiallyfortheinterviewprocess,becausewomenworkersmayfeelmorecomfortabletalkingwitha

    femaleintervieweraboutsensitivetopicssuchassexualharassmentorabuse.Female,minorityanddisabled

    auditorsarealsoextremelyusefulduringmanagementinterviews;theyaremorelikelytopickupon

    discriminatoryattitudesthanmale,non-minorityauditors.

    Duringinterviewswithbothworkersandmanagers,auditorsshouldbecarefultoputtheanswersincontext.For

    example,duringinterviewsatacompanyinLatinAmerica,adisproportionalnumberofsupervisorsweremen,but

    thewomenreportedthatthemenwerepromotedbecausetheyhavemoreeducation.Uponfurtherreview

    duringmanagementinterviews,however,auditorsfoundthatthemen(whostartedwiththesameeducation

    levelsasthewomen)receivedadditionaltrainingandhadmoreopportunitiestofulfilagreatervarietyofjobsin

    thefacilitythusfacilitatingtheirpromotionandconfirmingdiscriminatorytrainingandpromotion.

    III.BackgroundInformation,SA8000:5.Discrimination

    III.A.Internationalnorms

    AmongtheILOseightcoreorfundamentalconventions,twoarerelatedtotheworkplaceequalityissue:

    DiscriminationConvention111(1958)andEqualRemunerationConvention100(1951).Thesecoreconventions

    areconsideredfundamentaltotherightsofworkers,irrespectiveoflevelsofdevelopmentofindividualmember

    States.

    Convention100aimstoeliminatewagediscriminationbetweenmenandwomenthroughtheapplicationofthe

    principleofequalpayforworkofequalvalue.Convention111prohibitsdiscriminationonthebasisofgenderinemploymentandoccupation.

    Otherinternationalstandardspromotingworkplaceequalityandwomensrightsinclude:

    1) UNConventionontheEliminationofAllFormsofDiscriminationagainstWomen

    2) ILOWorkerswithFamilyResponsibilitiesConvention156(1981)andRecommendation165

    3) ILOMaternityProtectionConvention183(2000)andRecommendation191

    4) ILOMigrationforEmploymentConvention(Revised)97(1949)

    5) ILONightWork(Women)Convention(Revised)89(1948)

    Asof2012,168countrieshadratifiedILOConvention100,and169countrieshadratifiedILOConvention111,

    indicatingacommoninternationalstanceagainstdiscriminationintheworkplace.(183countriesaremembersof

    theILO).

    Manycountrieshavenationallegislationprohibitingdiscriminationbasedonrace,sex,age,andotherpersonal

    characteristics.Manynationallawscoverthefollowingissues:

    1.Equalopportunityinemployment

    Anincreasingnumberofcountrieshaveoutlawedgender-biasedpracticesthatcompromisemenorwomens

    opportunitiesforemploymentandadvancement.

    2.Equalpayforequalwork

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    Theprincipleofequalpayforequalworkiscentraltothepromotionofequalityinworkplaces.Wagediscrepancies

    betweenmenandwomenstillexistinavastmajorityofcountries,aconsequenceofbothdirectwage

    discriminationandwomenslimitedaccesstohigherincomejobs,suchaspositionsinmanagement.Currently

    mostlabourlegislationprohibitsdirectwagediscrimination,yetonlyafewnationsaddresstheissueofunfair

    divisionoflabourintheirlegalcodes.SA8000auditorsshould,however,seektoverifythereisnosuchunfair

    divisionoflabour.

    3.Maternityprotectionandpromotionoffamilyresponsibilities

    Manynationslegalsystemsofferthreebasicprotectionsforwomenworkers:maternityleave,cashbenefits

    payableduringleave,andemploymentsecurity.Notallworkers,however,areeligibleforsuchprotections.In

    somecountriesmaternityleaveappliesonlytoworkersintheprivatesector(Malaysia),andmostcountrieshave

    notyetextendedthelegalprotectiontomigrantworkers,part-timeemployees,orhomeworkers.Moreover,only

    recentlyhavesomecountriesgrantedpaternalleave(e.g.Australia:WorkplaceAgreementsAct(1996),

    Philippines:PaternityLeaveAct(1996)).

    4.Occupationalhealthandsafety

    Anumberofnationallawsprotectwomenfromcertaincategoriesofworkwhichmightposeadangertowomens

    healthandsafety.KoreaandChina,forexample,requirespecialprotectionforwomenengagedinhazardous

    work,nightwork,undergroundwork,andworkduringpregnancyand/ornursingperiod.Ingeneral,despitea

    varietyoflegislatedanti-discriminationmeasuresinvariouscountries,discriminationintheworkplacepersists.

    Enforcementmechanismssetupbynationalgovernmentsareofteninadequate,particularlyregardingthe

    applicationofnationallawsintheprivatesector.Auditorsshouldbeawarethattheycannotfullyrelyupon

    governmentregulatorsconfirmationofnon-discrimination.Insomecases,regulatorshavebeenknownto

    overlooknon-complianceinordertoenhancetheircountrysabilitytoattractforeigninvestment.