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    SA8000ConsolidatedGuidance WorkingHours

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    NoteonStructure:

    TheconsolidatedguidancewillbeuploadedtotheSAIwebsiteasawebpage< http://www.sa-intl.org/SA8000>

    thatwillincludethetextofthesectionAbouttheStandard,onlyalistofthetitlesofStandardsmainsections

    I,II,III&IV.1-IV.9,andhyperlinkstoSA8000Certification,SA8000Accreditation(ApplicationPackage),

    SA8000forDownload,SA8000TranslationsandSA8000ComplaintsProcess.Eachsectiontitle( e.g.III.

    DefinitionsandVI.7WorkingHours)willbeahyperlinktoasub-pageoftheSA8000mainpage.

    Eachelementpage(e.g.SA8000:7.WorkingHours)willlistitsownsectionsandsubsections,thetitlesof

    whichwillbehyperlinkstoitsownpage,toavoidoverlylongpagesandtoprovidetheoptionofprintingthe

    separatesections.Ontheside-bar,anoutlineofthe SA8000sectionofthewebsitewillenabletheuserto

    navigatewithouthavingtoclickbackonthebrowser.InthisdraftoftheelementpageforWorkingHours,the

    mainsectionsI,IIandIIIareseparatedbypage-breaks.

    SA8000:1.WorkingHours

    I.SA8000Standard:7.WorkingHours

    I.A.SA8000:7.WorkingHoursRequirements

    I.B.Definitions,SA8000:7.WorkingHours

    I.C.Intent,SA8000:7.WorkingHours

    I.D.InterpretationsandImplementation,SA8000:7.WorkingHours

    II.AuditingConsiderations,SA8000:7.WorkingHours

    II.A.KeyIssuestoReview,SA8000:7.WorkingHours

    II.B.EvidenceofCompliance,SA8000:7.WorkingHours

    II.C.WorkerInterviewStrategy,SA8000:7.WorkingHours

    II.D.SpecificGuidanceforParticularLocations,SA8000:7.WorkingHours

    III.BackgroundInformation,SA8000:7.WorkingHours

    III.A.InternationalnormsandNationalLegislation

    http://www.xn--saintl-cg0c.org/SA8000
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    I.SA8000Standard:7.WorkingHours

    I.A.SA8000:7.WorkingHoursRequirements

    7.1Thecompanyshallcomplywithapplicablelawsandindustrystandardsonworkinghoursandpublicholidays.

    Thenormalworkweek,notincludingovertime,shallbedefinedbylawbutshallnotexceed48hours.

    7.2Personnelshallbeprovidedwithatleastonedayofffollowingeverysixconsecutivedaysofworking.

    Exceptionstothisruleapplyonlywherebothofthefollowingconditionsexist:

    a)Nationallawallowsworktimeexceedingthislimit;and

    b)Afreelynegotiatedcollectivebargainingagreementisinforcethatallowsworktimeaveraging,including

    adequaterestperiods.

    7.3Allovertimeworkshallbevoluntary,exceptasprovidedin7.4below,shallnotexceed12hoursperweek,nor

    berequestedonaregularbasis.

    7.4Incaseswhereovertimeworkisneededinordertomeetshort-termbusinessdemandandthecompanyis

    partytoacollectivebargainingagreement 1freelynegotiatedwithworkerorganisations2(asdefinedabove)

    representingasignificantportionofitsworkforce,thecompanymayrequiresuchovertimeworkinaccordance

    withsuchagreements.Anysuchagreementmustcomplywiththerequirementsabove.

    I.B.Definitions,SA8000:7.WorkingHours

    1.Thenormalworkweekisamaximumof48hours,oranynumberoffewernormalmaximumweeklyhoursthat

    areseteitherbynationalorlocallaworacollectivebargainingagreement.

    2.Voluntaryovertime:Overtimemustbevoluntary(unlessclause7.4isinvoked)andthusincentivizedthrough

    thepaymentofapremiumrateofcompensation,whichisarequirementofSA8000Clause8.4onremuneration

    3.Regularmeansconstantlyorthemajorityofthetime.

    4.Shorttermbusinessdemandsmeanthoserarecircumstanceswhenplanningandthepayingofapremium

    ratedonotattractsufficientvoluntaryovertimeworkers.

    5.Workerorganizationmeansavoluntaryassociationofworkersorganizedonacontinuingbasisforthepurpose

    ofmaintainingandimprovingtheirtermsofemploymentandworkplaceconditions.

    6.Collectivebargainingagreementmeansacontractforlabournegotiatedbetweenanemployerorgroupof

    employersandoneormoreworkerorganisations,whichspecifiesthetermsandconditionsofemployment.

    I.C.Intent,SA8000:7.WorkingHours

    1.SA8000aimstolimitthewidespreadabuseofworkinghours,particularlyovertime.TheStandardsrulethat

    overtimehoursmust,inthevastmajorityofcases,betrulyanddemonstrablyvoluntaryistobeinterpreted

    http://www.sa-intl.org/sa8000foacba
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    strictly.Theoneexceptiontothisruleisincaseswhereacollectivebargainingagreementallowsforrequired

    overtimeundercertain,clearlydefined(inrequirement7.4)conditions.Eventhenhowever,thecompanyshould:

    a)makeallowancesforthepersonalanddomesticcircumstancesofindividualemployees,asmuchasfeasible;and

    b)notallowovertimetoexceed12hoursperweek.Accordinglythecommonlyreferenced60hoursrule

    maximumistheexception,nottherule,andmay,whenthestateslegalstandardworkweekislessthan48hours,belessthan60hours.Thereasonforlimitingworkinghoursistoreduceaccidentrates,promotebetterwork-life

    balanceandlessenworkersstress-relatedoccupationalconditions.

    2.Employersmustcomplywithnationallawsonpublicholidays.Itisintendedthatemployeesnormallyreceiveall

    publicholidaysoff(orsomeequivalentincompensatorytimeorwages)asaresetbyrelevantlegalauthorities.

    UnderSA8000,anemployerisresponsibleforallworkersonsite,regardlessofwhoisthedirectwagepayer.

    3.Theexceptionsinclauses7.2and7.4aremadeinordertorespectthelocalcontextwhennationallawsand

    freelynegotiatedcollectivebargainingagreementspermitrequiredovertime[7.4]orworktimeaveraging[7.2].

    Bothexceptionsmust,however,bepermittedbylawandthenalsobyalegitimatecollectivebargaining

    agreement.

    I.D.InterpretationsandImplementation,SA8000:7.WorkingHours

    1.Personnelcannotworkmorethanthehourspermittedbyastateslegalstandardworkweek,andnevermore

    thanamaximumof48hoursduringanormalworkweeknormorethanamaximumof12overtimehours,

    providedthelatteroccursonlyonanirregularbasis.Thisappliesinallcases,evenwherenationalorlocallawora

    freelynegotiatedcollectivebargainingagreementpermitsmoreworkhoursoradditionalorregularovertime.In

    nocasecanthemaximumof12hoursovertimebeincreased,evenifpersonnelostensiblyagreetowaivethat

    limit.

    2.Documentationoftheemployerssystemstoensurethatovertimeistrulyvoluntaryshouldincludeareviewof

    allagreementsonthatsubjectbetweenmanagementandworkers,includinganyagreementsonthedistributionandremunerationofovertimehours.

    3.Thereisnoexplicitlimitontheworkinghourspermittedforanyworkday,butitisoftensetbynationallaw,and

    SA8000requirescompliancewithallapplicablelaws.TheSA8000standardplacesanexplicitlimitonlyonthework

    week(amaximumof48hoursbutlessifandasrequiredbyastateslaw),withatleastonedayoffaftereverysix

    daysworkedandamaximumof12hoursofvoluntaryovertime.

    4.Regularweeklyhoursworkedandovertimehoursworkedshouldbedocumentedforeveryemployee,

    permanent,contracted,ortemporary,inordertodemonstratecompliancewiththestandard.UnderSA8000,an

    employerisresponsibleforallworkersonsite,regardlessofwhoisthedirectwagepayer.

    5.Theseworkhourlimitsandovertimebenefitsdoapplytomanagerswhohaveacontractwithdefinedworking

    hours.Othermanagershavingasignificantroleinsettingtheirownworkschedulesandhoursarenotstrictly

    subjecttothisstandard.Itisstronglyrecommendedhoweverthattheybeencouragedtolimittheirweeklywork

    hours,withtheresultofanticipatedproductivitybenefits.

    6.Worktimeaveragingcorrespondstoperiodsofshort-termbusinessdemandswheretheworksituationrequires

    irregularhours(seasonal,etc.).Inthesecasespersonnelmaynothaveregularlyscheduledhoursortheir

    scheduledhoursvaryfromtimetotime.Thus,theirhoursmaybeaveragedoveraselectedperiodoftwoormore

    weeksandcanadduptomorethan48hoursinaparticularweek,whilelessinothers.Worktimeaveragingis

    permittedonlywhennationallawandacollectivebargainingagreementallowit.Somecountriesandsome

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    industriesallowfortheaveragingofovertimehours,suchthatmonthlyorweeklylimitscanbeextended,provided

    themonthlyorweeklyaverageoveraspecifiedperiodoftimedoesnotexceedtheproscribedlimits.Wherethisis

    permittedbynationallegislation,theweeklylimitssetbySA8000stillapply.Auditorscanacceptsuchaveraging,

    provided:

    a)Theyverifythelegitimacyofthepermitfromthelocallabourbureau;and

    b)WorkinghoursdonotexceedlimitssetbySA8000.

    Whenaveragingisused,increasedfocusmustbeappliedtothelegitimacyoftherightstofreedomofassociation

    andcollectivebargainingthatresultedinhoursaveragingauthorization.Additionally,workersoccupationalsafety

    andhealthmustbeassessedandnotcompromisedasaresultoftheworkhoursaveragingagreement.

    7.Theallowanceofrequiredovertimeduringperiodsofshort-termbusinessdemandsmeansthoserare

    circumstanceswhenplanningandthepayingofapremiumratedonotattractsufficientvoluntaryovertime

    workers.Thesemightincludesuchunforeseeableeventsasasignificantlyimpairingweatherdevelopment,

    nationaldisasterorexceptionaldemandrush.Itdoesnot,however,includesuchperiodsofforeseeablelabour

    needsasaseasonalproductionrush,whenworkerstaffingrequirementsarepredictable.Regardlessoftherule,

    thecompanyshouldstillalwaysendeavourtomakeallowancesforthepersonalanddomesticcircumstancesof

    individualworkers.

    8.Whenapplyingthetermsfreelynegotiatedcollectivebargainingagreement(Sections7.2(b)and7.4)and

    workerorganisations(Section7.4),thedefinitionandelementsofarecognizableworkerorganisationbecomes

    critical.UnderILOprovisions,workerorganizationsshallhavetherightstodrawuptheirconstitutionsand

    rules,toelecttheirrepresentativesinfullfreedom,toorganizetheiradministrationandactivities,andto

    formulatetheirprogrammes.

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    II.AuditingConsiderations,SA8000:7.WorkingHours

    II.A.KeyIssuestoReview,SA8000:7.WorkingHours

    Thefollowingareexamplesofissuesforauditorstoreview:voluntaryovertime,piecework,productionstatistics,

    fatigue-relatedaccidents,andsubcontractingandhomework.Thislistofissuesisnotexhaustive.Auditorsshould

    adaptand/orexpandthelistdependingontheproductionfacilityandotherlocalconditions.PursuanttoSAASProcedure200:SA8000Methodology,overtimeandhomeworkshouldbeaddressedineverySA8000auditreport.

    1.VoluntaryOvertime

    a)Toverifythevoluntarynatureofovertime,auditorsshouldreviewagreementsbetweenmanagementand

    workers.In-depthinterviewswithworkersarealsoimportanttoverifythatworkersvoluntarilysignedthe

    agreement.Equallyimportanttodeterminingthevoluntarynatureofovertimeisareviewofthesystemfor

    allottingovertime.Insomecasesthissystemmaybesetuptopenalizeanyonewhodeclinesovertimehourson

    oneormoreoccasions,thus,reducingtheextenttowhichworkersareactuallyworkingthesehoursvoluntarily.

    b)Itisalsoimportanttoensurethesystemfordistributingovertimeisnotdiscriminatory(readtheDiscrimination

    element).

    c)Incaseswherethecompanyispartytoacollectivebargainingagreementfreelynegotiatedwithworker

    organizations(asdefinedbyILOConvention87Article10),thatagreementmayallowforsomeovertimehoursto

    berequiredbymanagementaslongastheyarenotrequiredonaregularbasis.

    d)Auditorsshouldinvestigateotherrelatedquestions,includingbutnotlimitedtothefollowing:

    i.Isovertimepaidinaccordancewithlocal/nationallawsorregulationsandatapremiumrate?

    ii.Areworkersgivenreasonablebreaksduringshifts?

    iii.Areworkersfreetoleaveattheendoftheirshift?

    iv.Arevacationsandpersonalleaveallowed,incompliancewithnationallawsandregulations?

    v.Isthereatransparentsystemforthefairdistributionofovertimehours,suchthatrefusaltoworkovertimedoes

    notresultintheautomaticwithdrawalofovertimeinthefuture?

    2.Piecework

    a)AsdiscussedinthesectiononRemuneration,auditorsshouldunderstandthemechanismsofpieceworkand

    howitismanagedintheworkplacebeingaudited.Manyfactoriesusecomplexandoftenarbitrarysystemsof

    pieceratepayandincentivesbasedonthetotalproductionoutput.Whentheproductionquotaisunreasonably

    highandpayratesbypiecearetoolow,excessiveovertimemayresult,anditmaynotbevoluntary.

    b)Auditorsshouldinvestigatewhetheranyschemesforimposingexcessivehoursandunderpayingworkersarein

    place.Productionquotasshouldbereasonableandallowthemajorityofworkerstocompletequotawithineight

    hours.Workerscannotbeobligatedtoworkmorethantheregularworkweek,eveniftheydonotmakequota.

    Auditorsshoulddistinguishbetweenwrittenpoliciesontheextenttowhichsuchobligationsexistandwhatthe

    majorityofworkersbelievetherepercussionswillbeiftheyleavebeforemakingquota.

    c)Anypieceworkbeyondthe40-hourweek(or48-hour,dependingonnationallaws)shouldbepaidatapremium

    rate.

    http://www.sa-intl.org/sa8000remunerationhttp://www.sa-intl.org/sa8000discrimination
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    d)Timecardsorotherrecordsshouldbemaintainedwhetherworkersarepaidbythepieceorbythehourand

    workersshouldunderstandhowtheirwageiscalculated.Auditorsshouldalsoinvestigatetheextenttowhich

    workersmaybetakingpieceworkhome,thusextendingtheirhoursbeyondtheallowablelimit.

    3.ProductionReview

    a)Itisimportantthatauditorshaveasolidunderstandingofthemanufacturingprocessinordertoconduct

    capacityandproductionreviews,whichinturnhelptosubstantiatethecompanystimerecords.Forinstance,

    checkingtimecardsandthenumberofworkersemployedbythefacilityagainstproductionrecordsand/oroverall

    manufacturingcapacityofthefacilitywillhelpdeterminewhetheroff-bookovertimework,contracting,or

    homeworkareused.

    b)Itisadvisablethatcertificationbodiesdevelopsystematic,industry-specificcriteriaandproceduresfor

    evaluatingproductioncapacityinagivenindustryandregion.Whenvisitingthefacility,auditorscanreview

    productionrecords,monthlyanddailyaveragesandcomparethattotheproductionlevelonthedayoftheaudit.

    c)Auditorsshouldseektoavoidauditingthefacilityonaslowproductionday.Thismayhelptheauditorevaluate

    thesizeoftheworkforce,thepaceofproduction,andwhetheranyworkissubcontractedorcompletedas

    homework.

    d)Inregionswhereextensiveovertimeworkisthenorm,auditorsshouldseektoascertainhowmanagementwas

    abletoreduceworkinghourstobecompliant.Also,becausedoublesetsofbooksarecommon,auditorsshould

    seekpositivedemonstrationofhowmanagementwasabletoreduceworkinghours.Auditorsshouldalsoinquire

    astohowmanagementisabletocompetewithneighbouringworkplacesandhowworkershavereactedtofewer

    hoursofwork.

    4.Fatigue-relatedAccidents

    a)Theamountoftimespentworkingiscloselyrelatedtoworkershealthandsafety.

    b)Beforebeginningtheaudit,auditorsshouldobtainregion-andindustry-specificdataonindustrialaccidents.

    Thisdatawillbehelpfultoauditorsindeterminingwhethertherateofindustrialaccidentswithinthefacilityis

    excessiveforthetypeofindustryandproductionactivity.

    d)Auditorsshouldcarefullyreviewwhethermedicalrecordsandaccidentreportsareproperlymaintainedinthe

    factoryandassesswhetheranyaccidentsarefatigue-related.

    e)AccordingtoastudyonChinesefactories,60hoursperweekseemstobeathresholdinhealthandsafety;

    employeesworkingmorethan60hoursare13%morelikelytobeinvolvedinaccidentsthanthoseworkingfewer

    than60hoursperweek.Thisdataisalsoimportantincaseswhereveryfewaccidentsarereported,particularly

    whenthesenumbersaremuchlowerthantheindustrynorm.Insuchacaseauditorswillneedtolookatwhythis

    mightbe:istheresomethingsignificantlybetteraboutthefacilityoristherereasontodoubttheveracityofthe

    healthandsafetyrecords?

    II.B.EvidenceofCompliance,SA8000:7.WorkingHours

    ThefollowingaresomeexamplesofevidencethatmayindicatecompliancewithSA8000.Thislistisnot

    exhaustive.Itdoesnotindicatecomplianceautomatically.Auditorsshouldadaptorexpandthislistdependingon

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    thelocalcontextandwhattheyfindduringactualaudits.Workersstatementsshouldremainconfidentialtohelp

    preventpotentialretaliation.

    1.Overtimeandpieceworkwagerecords.

    2.Workertestimonyonvoluntaryovertime.

    3.Companycorrectiveactionplantoaddressanyproblemswithworkinghours.Thisplanisexecutableand

    verifiable.

    4.Thequantitiesofproductsproducedarefeasiblebasedonthenumberofon-siteworkersandhomeworkers

    reported,andthequantitiesareconsistentwiththeworkerscapacitytocompletetheminworkingnormalhours.

    5.Levelsoffatigue-relatedaccidentsarenotexcessivelyhigh(orlow)forthetypeofindustry/activity.

    6.Reviewoflabouragreement(perSA8000clause7.4)definesemployer-workeragreementonwhenorunder

    whatcircumstancesovertimecanberequiredandthoseclausesareincompliancewithnationallaw.

    II.C.WorkerInterviewStrategy,SA8000:7.WorkingHours

    Interviewswithworkersenableauditorstocorroboratedocumentationonworkinghoursand,inparticular,to

    ensurethatovertimeinthefacilityisvoluntary,notexcessive,andpaidappropriately.Thestrategybelowisfor

    referenceonly.Auditorsneedtoplantheirownworkerinterviewactivitiestakingintoaccountthefacilitys

    particularworkenvironment.

    1.Regardingcompanypolicyonworkinghours,itisrecommendedthatauditorsconductinterviewswiththefirst-

    linesupervisorswhodirectlyimplementandconveypolicyissuestoworkers.Thesearethemanagerswhoassign

    workersshiftsandapprovevacationtimeandpersonalleave.Auditorsshouldtheninterviewproductionworkers

    toseewhetherthesamemessagehasbeencommunicatedtothem.

    2.Itisimportantforauditorstolearnhowworkingtimeiscalculatedandrecorded,andwhethertimecardsare

    used.Iftimecardsareused,auditorsshoulddeterminewhethersupervisorsorworkersthemselvespunchthe

    cards.Ifnotimecardsareused,auditorsshoulddeterminewhatmethodthefacilityusestokeeptrackoftime

    worked.

    3.Evenwhenauditorshaveonlyalimitedamountoftime,itisrecommendedthattheydonotraisedirect

    questionssuchasHowmanyhoursdoyouusuallyworkinaweek?,becauseauditorsmayonlygetsimplifiedor

    coachedanswers.Auditorsshoulddrawtheirownconclusionsbasedontheirconversationswithworkers.Togeta

    bettersenseoftheaveragehoursworkedperdayorperweek,auditorsmaywanttocreatealistofindirect

    questions.Basedontheanswerstheyreceive,auditorsmaybeabletodrawanaccuratepictureoftheworking-

    hourssituation.Thefollowingareexamplequestionsprovidedforreferenceonly:

    a)Whenisyourregularshift(daytimeornight)?

    b)Whendidyoucometoworkandwhendidyouleaveyesterday?

    c)Whatdoyouusuallydoafterwork?Whatdoyouliketodoafterwork?

    d)Whatdidyoudoonyourlastdayoff?Whenwasthat?

    e)DidyoudoanythingfunlastSunday(orwhateverthetypicaldayoffis)?

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    f)DidyougohometoyourfamilyonNewYearsEve/NationalHoliday?

    4.Ifauditorsfindindicationsthatworkersmightbeworkingovertimehoursonaregularbasis,theyshouldprobe

    forspecificreasonssuchasIneedthemoneyand/orIneedtogetallmyworkdoneintime.Dependingonthe

    answers,questioningshouldfollowtodiscoverifovertimeisvoluntaryandifpremiumwagesarepaidfor

    overtime.

    5.Itisimportanttodetermineiftheworkersarepermittedtoleaveafteraregularshiftorifthereispressureto

    continueworking.Talkingtolinemanagersaboutfillingordersandmakingproductionquotascanalsohelp

    indicatewhetherornotworkersareabletorefuseovertime.

    6.Beforeandduringtheinterview,auditorsshouldalsobecognizantofthedifferencesinworkloadanddemand

    betweenthepeakseasonandtheslowseason.Whentheinterviewisconductedintheslowseason,auditorsneed

    toconsiderandaskquestionsabouthowthesituationdiffersduringthepeakseason.Iftheauditisduringthe

    slowseason,auditorsshouldseektoconductasurveillanceauditorunannouncedspotcheckduringthepeak

    season.

    7.Whenconductingworkerinterviews,itisadvisedthatauditingteamsseektechnicalassistanceand/ordirect

    involvementfromlocaltradeunions,NGOgroups,academics,andotherstakeholders.

    II.D.SpecificGuidanceforParticularLocations,SA8000:7.WorkingHours

    1.AuditingWorkingHoursinChina

    a)Context

    i.Manyagreethatexcessiveovertimeworkconstitutesoneofthemostprevalentandseriouslabourproblemsin

    Chinesefactories.ItisacommonbeliefthatmigrantworkersinChinasSEZs(SpecialEconomicZones)areeagerto

    workextrahours.Thistheoryholdsthatmigrantworkers,whocomefromremotevillagesandarenotabletosettleintheSEZspermanently,aresoeagertosendmoremoneyhome,thatifthefactoryinwhichtheyworkdoes

    notofferthemovertime,theywillseekasecondjobtosupplementtheirpayorsimplyquitandrelocatetoanew

    factory.

    ii.Itcouldbecountered,however,thatworkerschoosetoworkovertimebecausetheirsalaryissolowthatthey

    cannotmakealivingontheirregularworkweekpay.Inaddition,rushordersfrombuyersusuallyleaveworkers

    withlittlechoicebuttocomplywithovertimedemands.SomebusinessandNGOgroupsinChinabelievethatif

    providedwithotherchoices,suchasafter-worktrainingprograms,workerswouldbelesseagertoworkovertime.

    iii.SeveralbusinessesinChinahavereportedpositivegainsafterimplementingSA8000;reducedworkinghours

    ledtosignificantlylowerstaffturnoverrates,thustrainingandrecruitingcostsfornewstaffdeclined.Other

    benefitstheyfoundincludedimprovedproductqualityandbetterworker-managementrelations.

    b)ChineseLabourLawonWorkingHours

    i.InfactChinesenationallabourlawcontainsstringentprovisionsgoverningworkinghours,andestablishes8

    hoursperdayand40hoursperweekastheStandardNumberofWorkingHours.Overtimeispermittedonly

    underexceptionalcircumstances,andthemaximumovertimehoursallowedare3hoursperdayand36hours

    permonth.Thelawalsoforbidsovertimeworkthatmightaffectworkershealth.Employersarerequiredto

    consulttradeunionorworkersrepresentativesandseektheiragreementpriortoanyovertimearrangements.

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    ii.Thereis,however,anothercategoryofworkinghourregulation,ComprehensiveWorkingHours.Underthis

    regulation,employerscanseekpermissionfromthelocallabourbureautoexceedChineselabourlawlimitsof36

    hoursovertimepermonth,providedthemonthlyaverageofovertimeduringasix-monthperioddoesnotexceed

    36hours.AuditorscanacceptsuchaveragingascomplyingwithSA8000,providedthefollowingconditionsexist:

    a.Theyverifythelegitimacyofthepermitfromthelocallabourbureau.Theissuingauthorityiscritical,asonly

    labourbureaus/departmentsarelegallyentitledtoissueexemptionsaccordingtoanationalregulation.Therefore,exemptionsfromanyotherdepartmentarenotvalidorlegal.

    b.WorkinghoursdonotexceedlimitssetbySA8000.Localexemptionsthatpermitexcessivehoursbeyondthose

    permittedbySA8000donotcomplywithSA8000.SectionIIIofSA8000:NormativeElementsrequeststhat:when

    nationalandotherapplicablelaw,otherrequirementstowhichthecompanysubscribes,andthisstandardaddress

    thesameissue,thatprovisionwhichismoststringentapplies.

    c)Time-BoundCorrectiveActionRequeststosupportimprovementsinmanagementofworkinghours

    i.Minorcorrectiveactionrequestshaveatimelimitofsixmonths.Theguidelinespresentedinthechartbelow

    communicateastrategyfortheCBtousetime-boundcorrectiveactionrequests(CARs)asalevertoencourage

    companiestoimprovetheirmanagementofworkinghoursinChina.

    OBSERVEDSITUATION AUDITFINDINGCATEGORIZATION CORRECTIVEACTIONTIMEPERIOD

    1 Over52hoursperweek MajorNon-Conformity 3Months

    2 Ifnotmeetingall:

    40hoursnormalweek

    Max3hoursovertime/day

    Max36hoursovertime/month

    1dayoff/7days

    MinorNon-Conformity 12MonthsMaximumIFprogressat

    6months

    3 40hoursnormalweek

    Max3hoursovertime/day

    Max36hoursovertime/month

    1dayoff/7days

    Compliant

    ii.TheCBneedstoassessthecapacityofthecompanysmanagementsystemtoimprove,achieveandmaintain

    compliance.

    iii.IfaCBissuesaminorCAR,thecompanyisstillnotcompliantinsixmonths,andtheCBdeterminesthatthe

    companymadeprogressandismeetingtheworking-hoursrequirements,thentheCBmayconsiderasecondsix-

    monthperiodunderaminorCAR.Ifafterasecondsix-monthperiodunderaminorCARthecompanyisnot

    compliantwiththeworking-hoursrequirements,theCBistoraisetheCARtoamajor.Evidencetosupportthe

    CBsdeterminationsisalwaysrequired.

    iv.Ifacompanyhas60-hourworkweeksandcannotimproveunderamajorCAR,thenitlosesitscertification.

    d)Auditingworkinghoursatfacilitiesthatusecomputerizedtrackingsystemsforworkinghours:

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    i.Computerizedtrackingsystemsforworkinghoursareincreasinglyusedalongwithsoftwarethatenables

    sophisticatedproductionoffalsifiedrecords.

    ii.Acompanyusingsuchasystemalsoneedstoshowrealtimeclock-inandrealtimeclock-out,alistofwhoison

    sitethatday,andthatworkerscanlog-inandseetheirworkinghoursrecords.

    iii.Theauditorshouldtestthesystembyclockinginandout,reviewingthedatainthedatabaseandaskingfora

    realtimedownloadofrecordsforreview.Thedatapointsthatidentifytheworker,hisorheridentificationcard

    andtheactivitynumbershouldmatchacrosstheworkerslogincard,theclockmachine,thecomputerscreenand

    theprint-outofrecords.

    iv.Thekeyistransparency;therefore,excusesofferedbythecompanytoavoidprovidinginformationarea

    concern.SuchbehaviourrequirestheSA8000auditortoinvestigateuntilthecompanyprovidessufficient

    confidencethattheinformationonworkinghoursprovidedisconsistentwithreality.

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    III.BackgroundInformation,SA8000:7.WorkingHours

    III.A.InternationalnormsandNationalLegislation

    TheInternationalLabourOrganisationhaspublisheddozensofconventionsspecificallyaddressingtheissueof

    workinghours,applyingtoavarietyofindustrialundertakingsandworkplaces.Thegeneralruleforworkinghours,

    asstatedinSA8000,isthatworkersshallnotworkmorethaneighthoursadayormorethan48hoursaweek.

    Therearesomeconditionsand/orcircumstancesinwhichitispermissibletoworkmorethan48hoursonaregular

    basis.Forexample,thegeneralrulementionedabovedoesnotapplytopersonsholdingpositionsofsupervision.

    Nationalregulationslimitingovertimearecommon.Forexample,Vietnam,China,Italy,India,Indonesia,Pakistan,

    Thailand,Brazil,andMexiconationallawsincludeexplicitlimitsonhoursworkedwithinaparticularperiod.In

    VietnamsLabourActof1994,therearedailyandannualovertimelimitsoftwohoursand200hoursrespectively.

    Chinas1995nationallabourlawsetsamaximumforovertimeatthreehoursperdayand36hourspermonth.

    Indonesia,ItalyandBrazilallhavedailyovertimelimitsoftwohours.

    Regardingtheissueofvoluntaryovertime,theninecountriesmentionedhavedifferingspecificrequirements

    Mexicanlawstatesthatworkersarenotobligatedtoworkovertimeundernormalcircumstances;Italianand

    Chineselawrequirepriornegotiationwithtradeunionsorworkersrepresentatives;Brazilianlawrequires

    workerswrittenagreementonovertime.