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7/28/2019 s a 8000 Working Hours
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SA8000ConsolidatedGuidance WorkingHours
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NoteonStructure:
TheconsolidatedguidancewillbeuploadedtotheSAIwebsiteasawebpage< http://www.sa-intl.org/SA8000>
thatwillincludethetextofthesectionAbouttheStandard,onlyalistofthetitlesofStandardsmainsections
I,II,III&IV.1-IV.9,andhyperlinkstoSA8000Certification,SA8000Accreditation(ApplicationPackage),
SA8000forDownload,SA8000TranslationsandSA8000ComplaintsProcess.Eachsectiontitle( e.g.III.
DefinitionsandVI.7WorkingHours)willbeahyperlinktoasub-pageoftheSA8000mainpage.
Eachelementpage(e.g.SA8000:7.WorkingHours)willlistitsownsectionsandsubsections,thetitlesof
whichwillbehyperlinkstoitsownpage,toavoidoverlylongpagesandtoprovidetheoptionofprintingthe
separatesections.Ontheside-bar,anoutlineofthe SA8000sectionofthewebsitewillenabletheuserto
navigatewithouthavingtoclickbackonthebrowser.InthisdraftoftheelementpageforWorkingHours,the
mainsectionsI,IIandIIIareseparatedbypage-breaks.
SA8000:1.WorkingHours
I.SA8000Standard:7.WorkingHours
I.A.SA8000:7.WorkingHoursRequirements
I.B.Definitions,SA8000:7.WorkingHours
I.C.Intent,SA8000:7.WorkingHours
I.D.InterpretationsandImplementation,SA8000:7.WorkingHours
II.AuditingConsiderations,SA8000:7.WorkingHours
II.A.KeyIssuestoReview,SA8000:7.WorkingHours
II.B.EvidenceofCompliance,SA8000:7.WorkingHours
II.C.WorkerInterviewStrategy,SA8000:7.WorkingHours
II.D.SpecificGuidanceforParticularLocations,SA8000:7.WorkingHours
III.BackgroundInformation,SA8000:7.WorkingHours
III.A.InternationalnormsandNationalLegislation
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I.SA8000Standard:7.WorkingHours
I.A.SA8000:7.WorkingHoursRequirements
7.1Thecompanyshallcomplywithapplicablelawsandindustrystandardsonworkinghoursandpublicholidays.
Thenormalworkweek,notincludingovertime,shallbedefinedbylawbutshallnotexceed48hours.
7.2Personnelshallbeprovidedwithatleastonedayofffollowingeverysixconsecutivedaysofworking.
Exceptionstothisruleapplyonlywherebothofthefollowingconditionsexist:
a)Nationallawallowsworktimeexceedingthislimit;and
b)Afreelynegotiatedcollectivebargainingagreementisinforcethatallowsworktimeaveraging,including
adequaterestperiods.
7.3Allovertimeworkshallbevoluntary,exceptasprovidedin7.4below,shallnotexceed12hoursperweek,nor
berequestedonaregularbasis.
7.4Incaseswhereovertimeworkisneededinordertomeetshort-termbusinessdemandandthecompanyis
partytoacollectivebargainingagreement 1freelynegotiatedwithworkerorganisations2(asdefinedabove)
representingasignificantportionofitsworkforce,thecompanymayrequiresuchovertimeworkinaccordance
withsuchagreements.Anysuchagreementmustcomplywiththerequirementsabove.
I.B.Definitions,SA8000:7.WorkingHours
1.Thenormalworkweekisamaximumof48hours,oranynumberoffewernormalmaximumweeklyhoursthat
areseteitherbynationalorlocallaworacollectivebargainingagreement.
2.Voluntaryovertime:Overtimemustbevoluntary(unlessclause7.4isinvoked)andthusincentivizedthrough
thepaymentofapremiumrateofcompensation,whichisarequirementofSA8000Clause8.4onremuneration
3.Regularmeansconstantlyorthemajorityofthetime.
4.Shorttermbusinessdemandsmeanthoserarecircumstanceswhenplanningandthepayingofapremium
ratedonotattractsufficientvoluntaryovertimeworkers.
5.Workerorganizationmeansavoluntaryassociationofworkersorganizedonacontinuingbasisforthepurpose
ofmaintainingandimprovingtheirtermsofemploymentandworkplaceconditions.
6.Collectivebargainingagreementmeansacontractforlabournegotiatedbetweenanemployerorgroupof
employersandoneormoreworkerorganisations,whichspecifiesthetermsandconditionsofemployment.
I.C.Intent,SA8000:7.WorkingHours
1.SA8000aimstolimitthewidespreadabuseofworkinghours,particularlyovertime.TheStandardsrulethat
overtimehoursmust,inthevastmajorityofcases,betrulyanddemonstrablyvoluntaryistobeinterpreted
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strictly.Theoneexceptiontothisruleisincaseswhereacollectivebargainingagreementallowsforrequired
overtimeundercertain,clearlydefined(inrequirement7.4)conditions.Eventhenhowever,thecompanyshould:
a)makeallowancesforthepersonalanddomesticcircumstancesofindividualemployees,asmuchasfeasible;and
b)notallowovertimetoexceed12hoursperweek.Accordinglythecommonlyreferenced60hoursrule
maximumistheexception,nottherule,andmay,whenthestateslegalstandardworkweekislessthan48hours,belessthan60hours.Thereasonforlimitingworkinghoursistoreduceaccidentrates,promotebetterwork-life
balanceandlessenworkersstress-relatedoccupationalconditions.
2.Employersmustcomplywithnationallawsonpublicholidays.Itisintendedthatemployeesnormallyreceiveall
publicholidaysoff(orsomeequivalentincompensatorytimeorwages)asaresetbyrelevantlegalauthorities.
UnderSA8000,anemployerisresponsibleforallworkersonsite,regardlessofwhoisthedirectwagepayer.
3.Theexceptionsinclauses7.2and7.4aremadeinordertorespectthelocalcontextwhennationallawsand
freelynegotiatedcollectivebargainingagreementspermitrequiredovertime[7.4]orworktimeaveraging[7.2].
Bothexceptionsmust,however,bepermittedbylawandthenalsobyalegitimatecollectivebargaining
agreement.
I.D.InterpretationsandImplementation,SA8000:7.WorkingHours
1.Personnelcannotworkmorethanthehourspermittedbyastateslegalstandardworkweek,andnevermore
thanamaximumof48hoursduringanormalworkweeknormorethanamaximumof12overtimehours,
providedthelatteroccursonlyonanirregularbasis.Thisappliesinallcases,evenwherenationalorlocallawora
freelynegotiatedcollectivebargainingagreementpermitsmoreworkhoursoradditionalorregularovertime.In
nocasecanthemaximumof12hoursovertimebeincreased,evenifpersonnelostensiblyagreetowaivethat
limit.
2.Documentationoftheemployerssystemstoensurethatovertimeistrulyvoluntaryshouldincludeareviewof
allagreementsonthatsubjectbetweenmanagementandworkers,includinganyagreementsonthedistributionandremunerationofovertimehours.
3.Thereisnoexplicitlimitontheworkinghourspermittedforanyworkday,butitisoftensetbynationallaw,and
SA8000requirescompliancewithallapplicablelaws.TheSA8000standardplacesanexplicitlimitonlyonthework
week(amaximumof48hoursbutlessifandasrequiredbyastateslaw),withatleastonedayoffaftereverysix
daysworkedandamaximumof12hoursofvoluntaryovertime.
4.Regularweeklyhoursworkedandovertimehoursworkedshouldbedocumentedforeveryemployee,
permanent,contracted,ortemporary,inordertodemonstratecompliancewiththestandard.UnderSA8000,an
employerisresponsibleforallworkersonsite,regardlessofwhoisthedirectwagepayer.
5.Theseworkhourlimitsandovertimebenefitsdoapplytomanagerswhohaveacontractwithdefinedworking
hours.Othermanagershavingasignificantroleinsettingtheirownworkschedulesandhoursarenotstrictly
subjecttothisstandard.Itisstronglyrecommendedhoweverthattheybeencouragedtolimittheirweeklywork
hours,withtheresultofanticipatedproductivitybenefits.
6.Worktimeaveragingcorrespondstoperiodsofshort-termbusinessdemandswheretheworksituationrequires
irregularhours(seasonal,etc.).Inthesecasespersonnelmaynothaveregularlyscheduledhoursortheir
scheduledhoursvaryfromtimetotime.Thus,theirhoursmaybeaveragedoveraselectedperiodoftwoormore
weeksandcanadduptomorethan48hoursinaparticularweek,whilelessinothers.Worktimeaveragingis
permittedonlywhennationallawandacollectivebargainingagreementallowit.Somecountriesandsome
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industriesallowfortheaveragingofovertimehours,suchthatmonthlyorweeklylimitscanbeextended,provided
themonthlyorweeklyaverageoveraspecifiedperiodoftimedoesnotexceedtheproscribedlimits.Wherethisis
permittedbynationallegislation,theweeklylimitssetbySA8000stillapply.Auditorscanacceptsuchaveraging,
provided:
a)Theyverifythelegitimacyofthepermitfromthelocallabourbureau;and
b)WorkinghoursdonotexceedlimitssetbySA8000.
Whenaveragingisused,increasedfocusmustbeappliedtothelegitimacyoftherightstofreedomofassociation
andcollectivebargainingthatresultedinhoursaveragingauthorization.Additionally,workersoccupationalsafety
andhealthmustbeassessedandnotcompromisedasaresultoftheworkhoursaveragingagreement.
7.Theallowanceofrequiredovertimeduringperiodsofshort-termbusinessdemandsmeansthoserare
circumstanceswhenplanningandthepayingofapremiumratedonotattractsufficientvoluntaryovertime
workers.Thesemightincludesuchunforeseeableeventsasasignificantlyimpairingweatherdevelopment,
nationaldisasterorexceptionaldemandrush.Itdoesnot,however,includesuchperiodsofforeseeablelabour
needsasaseasonalproductionrush,whenworkerstaffingrequirementsarepredictable.Regardlessoftherule,
thecompanyshouldstillalwaysendeavourtomakeallowancesforthepersonalanddomesticcircumstancesof
individualworkers.
8.Whenapplyingthetermsfreelynegotiatedcollectivebargainingagreement(Sections7.2(b)and7.4)and
workerorganisations(Section7.4),thedefinitionandelementsofarecognizableworkerorganisationbecomes
critical.UnderILOprovisions,workerorganizationsshallhavetherightstodrawuptheirconstitutionsand
rules,toelecttheirrepresentativesinfullfreedom,toorganizetheiradministrationandactivities,andto
formulatetheirprogrammes.
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II.AuditingConsiderations,SA8000:7.WorkingHours
II.A.KeyIssuestoReview,SA8000:7.WorkingHours
Thefollowingareexamplesofissuesforauditorstoreview:voluntaryovertime,piecework,productionstatistics,
fatigue-relatedaccidents,andsubcontractingandhomework.Thislistofissuesisnotexhaustive.Auditorsshould
adaptand/orexpandthelistdependingontheproductionfacilityandotherlocalconditions.PursuanttoSAASProcedure200:SA8000Methodology,overtimeandhomeworkshouldbeaddressedineverySA8000auditreport.
1.VoluntaryOvertime
a)Toverifythevoluntarynatureofovertime,auditorsshouldreviewagreementsbetweenmanagementand
workers.In-depthinterviewswithworkersarealsoimportanttoverifythatworkersvoluntarilysignedthe
agreement.Equallyimportanttodeterminingthevoluntarynatureofovertimeisareviewofthesystemfor
allottingovertime.Insomecasesthissystemmaybesetuptopenalizeanyonewhodeclinesovertimehourson
oneormoreoccasions,thus,reducingtheextenttowhichworkersareactuallyworkingthesehoursvoluntarily.
b)Itisalsoimportanttoensurethesystemfordistributingovertimeisnotdiscriminatory(readtheDiscrimination
element).
c)Incaseswherethecompanyispartytoacollectivebargainingagreementfreelynegotiatedwithworker
organizations(asdefinedbyILOConvention87Article10),thatagreementmayallowforsomeovertimehoursto
berequiredbymanagementaslongastheyarenotrequiredonaregularbasis.
d)Auditorsshouldinvestigateotherrelatedquestions,includingbutnotlimitedtothefollowing:
i.Isovertimepaidinaccordancewithlocal/nationallawsorregulationsandatapremiumrate?
ii.Areworkersgivenreasonablebreaksduringshifts?
iii.Areworkersfreetoleaveattheendoftheirshift?
iv.Arevacationsandpersonalleaveallowed,incompliancewithnationallawsandregulations?
v.Isthereatransparentsystemforthefairdistributionofovertimehours,suchthatrefusaltoworkovertimedoes
notresultintheautomaticwithdrawalofovertimeinthefuture?
2.Piecework
a)AsdiscussedinthesectiononRemuneration,auditorsshouldunderstandthemechanismsofpieceworkand
howitismanagedintheworkplacebeingaudited.Manyfactoriesusecomplexandoftenarbitrarysystemsof
pieceratepayandincentivesbasedonthetotalproductionoutput.Whentheproductionquotaisunreasonably
highandpayratesbypiecearetoolow,excessiveovertimemayresult,anditmaynotbevoluntary.
b)Auditorsshouldinvestigatewhetheranyschemesforimposingexcessivehoursandunderpayingworkersarein
place.Productionquotasshouldbereasonableandallowthemajorityofworkerstocompletequotawithineight
hours.Workerscannotbeobligatedtoworkmorethantheregularworkweek,eveniftheydonotmakequota.
Auditorsshoulddistinguishbetweenwrittenpoliciesontheextenttowhichsuchobligationsexistandwhatthe
majorityofworkersbelievetherepercussionswillbeiftheyleavebeforemakingquota.
c)Anypieceworkbeyondthe40-hourweek(or48-hour,dependingonnationallaws)shouldbepaidatapremium
rate.
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d)Timecardsorotherrecordsshouldbemaintainedwhetherworkersarepaidbythepieceorbythehourand
workersshouldunderstandhowtheirwageiscalculated.Auditorsshouldalsoinvestigatetheextenttowhich
workersmaybetakingpieceworkhome,thusextendingtheirhoursbeyondtheallowablelimit.
3.ProductionReview
a)Itisimportantthatauditorshaveasolidunderstandingofthemanufacturingprocessinordertoconduct
capacityandproductionreviews,whichinturnhelptosubstantiatethecompanystimerecords.Forinstance,
checkingtimecardsandthenumberofworkersemployedbythefacilityagainstproductionrecordsand/oroverall
manufacturingcapacityofthefacilitywillhelpdeterminewhetheroff-bookovertimework,contracting,or
homeworkareused.
b)Itisadvisablethatcertificationbodiesdevelopsystematic,industry-specificcriteriaandproceduresfor
evaluatingproductioncapacityinagivenindustryandregion.Whenvisitingthefacility,auditorscanreview
productionrecords,monthlyanddailyaveragesandcomparethattotheproductionlevelonthedayoftheaudit.
c)Auditorsshouldseektoavoidauditingthefacilityonaslowproductionday.Thismayhelptheauditorevaluate
thesizeoftheworkforce,thepaceofproduction,andwhetheranyworkissubcontractedorcompletedas
homework.
d)Inregionswhereextensiveovertimeworkisthenorm,auditorsshouldseektoascertainhowmanagementwas
abletoreduceworkinghourstobecompliant.Also,becausedoublesetsofbooksarecommon,auditorsshould
seekpositivedemonstrationofhowmanagementwasabletoreduceworkinghours.Auditorsshouldalsoinquire
astohowmanagementisabletocompetewithneighbouringworkplacesandhowworkershavereactedtofewer
hoursofwork.
4.Fatigue-relatedAccidents
a)Theamountoftimespentworkingiscloselyrelatedtoworkershealthandsafety.
b)Beforebeginningtheaudit,auditorsshouldobtainregion-andindustry-specificdataonindustrialaccidents.
Thisdatawillbehelpfultoauditorsindeterminingwhethertherateofindustrialaccidentswithinthefacilityis
excessiveforthetypeofindustryandproductionactivity.
d)Auditorsshouldcarefullyreviewwhethermedicalrecordsandaccidentreportsareproperlymaintainedinthe
factoryandassesswhetheranyaccidentsarefatigue-related.
e)AccordingtoastudyonChinesefactories,60hoursperweekseemstobeathresholdinhealthandsafety;
employeesworkingmorethan60hoursare13%morelikelytobeinvolvedinaccidentsthanthoseworkingfewer
than60hoursperweek.Thisdataisalsoimportantincaseswhereveryfewaccidentsarereported,particularly
whenthesenumbersaremuchlowerthantheindustrynorm.Insuchacaseauditorswillneedtolookatwhythis
mightbe:istheresomethingsignificantlybetteraboutthefacilityoristherereasontodoubttheveracityofthe
healthandsafetyrecords?
II.B.EvidenceofCompliance,SA8000:7.WorkingHours
ThefollowingaresomeexamplesofevidencethatmayindicatecompliancewithSA8000.Thislistisnot
exhaustive.Itdoesnotindicatecomplianceautomatically.Auditorsshouldadaptorexpandthislistdependingon
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thelocalcontextandwhattheyfindduringactualaudits.Workersstatementsshouldremainconfidentialtohelp
preventpotentialretaliation.
1.Overtimeandpieceworkwagerecords.
2.Workertestimonyonvoluntaryovertime.
3.Companycorrectiveactionplantoaddressanyproblemswithworkinghours.Thisplanisexecutableand
verifiable.
4.Thequantitiesofproductsproducedarefeasiblebasedonthenumberofon-siteworkersandhomeworkers
reported,andthequantitiesareconsistentwiththeworkerscapacitytocompletetheminworkingnormalhours.
5.Levelsoffatigue-relatedaccidentsarenotexcessivelyhigh(orlow)forthetypeofindustry/activity.
6.Reviewoflabouragreement(perSA8000clause7.4)definesemployer-workeragreementonwhenorunder
whatcircumstancesovertimecanberequiredandthoseclausesareincompliancewithnationallaw.
II.C.WorkerInterviewStrategy,SA8000:7.WorkingHours
Interviewswithworkersenableauditorstocorroboratedocumentationonworkinghoursand,inparticular,to
ensurethatovertimeinthefacilityisvoluntary,notexcessive,andpaidappropriately.Thestrategybelowisfor
referenceonly.Auditorsneedtoplantheirownworkerinterviewactivitiestakingintoaccountthefacilitys
particularworkenvironment.
1.Regardingcompanypolicyonworkinghours,itisrecommendedthatauditorsconductinterviewswiththefirst-
linesupervisorswhodirectlyimplementandconveypolicyissuestoworkers.Thesearethemanagerswhoassign
workersshiftsandapprovevacationtimeandpersonalleave.Auditorsshouldtheninterviewproductionworkers
toseewhetherthesamemessagehasbeencommunicatedtothem.
2.Itisimportantforauditorstolearnhowworkingtimeiscalculatedandrecorded,andwhethertimecardsare
used.Iftimecardsareused,auditorsshoulddeterminewhethersupervisorsorworkersthemselvespunchthe
cards.Ifnotimecardsareused,auditorsshoulddeterminewhatmethodthefacilityusestokeeptrackoftime
worked.
3.Evenwhenauditorshaveonlyalimitedamountoftime,itisrecommendedthattheydonotraisedirect
questionssuchasHowmanyhoursdoyouusuallyworkinaweek?,becauseauditorsmayonlygetsimplifiedor
coachedanswers.Auditorsshoulddrawtheirownconclusionsbasedontheirconversationswithworkers.Togeta
bettersenseoftheaveragehoursworkedperdayorperweek,auditorsmaywanttocreatealistofindirect
questions.Basedontheanswerstheyreceive,auditorsmaybeabletodrawanaccuratepictureoftheworking-
hourssituation.Thefollowingareexamplequestionsprovidedforreferenceonly:
a)Whenisyourregularshift(daytimeornight)?
b)Whendidyoucometoworkandwhendidyouleaveyesterday?
c)Whatdoyouusuallydoafterwork?Whatdoyouliketodoafterwork?
d)Whatdidyoudoonyourlastdayoff?Whenwasthat?
e)DidyoudoanythingfunlastSunday(orwhateverthetypicaldayoffis)?
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f)DidyougohometoyourfamilyonNewYearsEve/NationalHoliday?
4.Ifauditorsfindindicationsthatworkersmightbeworkingovertimehoursonaregularbasis,theyshouldprobe
forspecificreasonssuchasIneedthemoneyand/orIneedtogetallmyworkdoneintime.Dependingonthe
answers,questioningshouldfollowtodiscoverifovertimeisvoluntaryandifpremiumwagesarepaidfor
overtime.
5.Itisimportanttodetermineiftheworkersarepermittedtoleaveafteraregularshiftorifthereispressureto
continueworking.Talkingtolinemanagersaboutfillingordersandmakingproductionquotascanalsohelp
indicatewhetherornotworkersareabletorefuseovertime.
6.Beforeandduringtheinterview,auditorsshouldalsobecognizantofthedifferencesinworkloadanddemand
betweenthepeakseasonandtheslowseason.Whentheinterviewisconductedintheslowseason,auditorsneed
toconsiderandaskquestionsabouthowthesituationdiffersduringthepeakseason.Iftheauditisduringthe
slowseason,auditorsshouldseektoconductasurveillanceauditorunannouncedspotcheckduringthepeak
season.
7.Whenconductingworkerinterviews,itisadvisedthatauditingteamsseektechnicalassistanceand/ordirect
involvementfromlocaltradeunions,NGOgroups,academics,andotherstakeholders.
II.D.SpecificGuidanceforParticularLocations,SA8000:7.WorkingHours
1.AuditingWorkingHoursinChina
a)Context
i.Manyagreethatexcessiveovertimeworkconstitutesoneofthemostprevalentandseriouslabourproblemsin
Chinesefactories.ItisacommonbeliefthatmigrantworkersinChinasSEZs(SpecialEconomicZones)areeagerto
workextrahours.Thistheoryholdsthatmigrantworkers,whocomefromremotevillagesandarenotabletosettleintheSEZspermanently,aresoeagertosendmoremoneyhome,thatifthefactoryinwhichtheyworkdoes
notofferthemovertime,theywillseekasecondjobtosupplementtheirpayorsimplyquitandrelocatetoanew
factory.
ii.Itcouldbecountered,however,thatworkerschoosetoworkovertimebecausetheirsalaryissolowthatthey
cannotmakealivingontheirregularworkweekpay.Inaddition,rushordersfrombuyersusuallyleaveworkers
withlittlechoicebuttocomplywithovertimedemands.SomebusinessandNGOgroupsinChinabelievethatif
providedwithotherchoices,suchasafter-worktrainingprograms,workerswouldbelesseagertoworkovertime.
iii.SeveralbusinessesinChinahavereportedpositivegainsafterimplementingSA8000;reducedworkinghours
ledtosignificantlylowerstaffturnoverrates,thustrainingandrecruitingcostsfornewstaffdeclined.Other
benefitstheyfoundincludedimprovedproductqualityandbetterworker-managementrelations.
b)ChineseLabourLawonWorkingHours
i.InfactChinesenationallabourlawcontainsstringentprovisionsgoverningworkinghours,andestablishes8
hoursperdayand40hoursperweekastheStandardNumberofWorkingHours.Overtimeispermittedonly
underexceptionalcircumstances,andthemaximumovertimehoursallowedare3hoursperdayand36hours
permonth.Thelawalsoforbidsovertimeworkthatmightaffectworkershealth.Employersarerequiredto
consulttradeunionorworkersrepresentativesandseektheiragreementpriortoanyovertimearrangements.
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ii.Thereis,however,anothercategoryofworkinghourregulation,ComprehensiveWorkingHours.Underthis
regulation,employerscanseekpermissionfromthelocallabourbureautoexceedChineselabourlawlimitsof36
hoursovertimepermonth,providedthemonthlyaverageofovertimeduringasix-monthperioddoesnotexceed
36hours.AuditorscanacceptsuchaveragingascomplyingwithSA8000,providedthefollowingconditionsexist:
a.Theyverifythelegitimacyofthepermitfromthelocallabourbureau.Theissuingauthorityiscritical,asonly
labourbureaus/departmentsarelegallyentitledtoissueexemptionsaccordingtoanationalregulation.Therefore,exemptionsfromanyotherdepartmentarenotvalidorlegal.
b.WorkinghoursdonotexceedlimitssetbySA8000.Localexemptionsthatpermitexcessivehoursbeyondthose
permittedbySA8000donotcomplywithSA8000.SectionIIIofSA8000:NormativeElementsrequeststhat:when
nationalandotherapplicablelaw,otherrequirementstowhichthecompanysubscribes,andthisstandardaddress
thesameissue,thatprovisionwhichismoststringentapplies.
c)Time-BoundCorrectiveActionRequeststosupportimprovementsinmanagementofworkinghours
i.Minorcorrectiveactionrequestshaveatimelimitofsixmonths.Theguidelinespresentedinthechartbelow
communicateastrategyfortheCBtousetime-boundcorrectiveactionrequests(CARs)asalevertoencourage
companiestoimprovetheirmanagementofworkinghoursinChina.
OBSERVEDSITUATION AUDITFINDINGCATEGORIZATION CORRECTIVEACTIONTIMEPERIOD
1 Over52hoursperweek MajorNon-Conformity 3Months
2 Ifnotmeetingall:
40hoursnormalweek
Max3hoursovertime/day
Max36hoursovertime/month
1dayoff/7days
MinorNon-Conformity 12MonthsMaximumIFprogressat
6months
3 40hoursnormalweek
Max3hoursovertime/day
Max36hoursovertime/month
1dayoff/7days
Compliant
ii.TheCBneedstoassessthecapacityofthecompanysmanagementsystemtoimprove,achieveandmaintain
compliance.
iii.IfaCBissuesaminorCAR,thecompanyisstillnotcompliantinsixmonths,andtheCBdeterminesthatthe
companymadeprogressandismeetingtheworking-hoursrequirements,thentheCBmayconsiderasecondsix-
monthperiodunderaminorCAR.Ifafterasecondsix-monthperiodunderaminorCARthecompanyisnot
compliantwiththeworking-hoursrequirements,theCBistoraisetheCARtoamajor.Evidencetosupportthe
CBsdeterminationsisalwaysrequired.
iv.Ifacompanyhas60-hourworkweeksandcannotimproveunderamajorCAR,thenitlosesitscertification.
d)Auditingworkinghoursatfacilitiesthatusecomputerizedtrackingsystemsforworkinghours:
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i.Computerizedtrackingsystemsforworkinghoursareincreasinglyusedalongwithsoftwarethatenables
sophisticatedproductionoffalsifiedrecords.
ii.Acompanyusingsuchasystemalsoneedstoshowrealtimeclock-inandrealtimeclock-out,alistofwhoison
sitethatday,andthatworkerscanlog-inandseetheirworkinghoursrecords.
iii.Theauditorshouldtestthesystembyclockinginandout,reviewingthedatainthedatabaseandaskingfora
realtimedownloadofrecordsforreview.Thedatapointsthatidentifytheworker,hisorheridentificationcard
andtheactivitynumbershouldmatchacrosstheworkerslogincard,theclockmachine,thecomputerscreenand
theprint-outofrecords.
iv.Thekeyistransparency;therefore,excusesofferedbythecompanytoavoidprovidinginformationarea
concern.SuchbehaviourrequirestheSA8000auditortoinvestigateuntilthecompanyprovidessufficient
confidencethattheinformationonworkinghoursprovidedisconsistentwithreality.
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III.BackgroundInformation,SA8000:7.WorkingHours
III.A.InternationalnormsandNationalLegislation
TheInternationalLabourOrganisationhaspublisheddozensofconventionsspecificallyaddressingtheissueof
workinghours,applyingtoavarietyofindustrialundertakingsandworkplaces.Thegeneralruleforworkinghours,
asstatedinSA8000,isthatworkersshallnotworkmorethaneighthoursadayormorethan48hoursaweek.
Therearesomeconditionsand/orcircumstancesinwhichitispermissibletoworkmorethan48hoursonaregular
basis.Forexample,thegeneralrulementionedabovedoesnotapplytopersonsholdingpositionsofsupervision.
Nationalregulationslimitingovertimearecommon.Forexample,Vietnam,China,Italy,India,Indonesia,Pakistan,
Thailand,Brazil,andMexiconationallawsincludeexplicitlimitsonhoursworkedwithinaparticularperiod.In
VietnamsLabourActof1994,therearedailyandannualovertimelimitsoftwohoursand200hoursrespectively.
Chinas1995nationallabourlawsetsamaximumforovertimeatthreehoursperdayand36hourspermonth.
Indonesia,ItalyandBrazilallhavedailyovertimelimitsoftwohours.
Regardingtheissueofvoluntaryovertime,theninecountriesmentionedhavedifferingspecificrequirements
Mexicanlawstatesthatworkersarenotobligatedtoworkovertimeundernormalcircumstances;Italianand
Chineselawrequirepriornegotiationwithtradeunionsorworkersrepresentatives;Brazilianlawrequires
workerswrittenagreementonovertime.