SABA Presentation - Good Graphics

© 2008 Saba Software, Inc. All rights reserved

Thank You!

Saba Enterprise Suite Overview

Ryan Vesely, Technical Account ManagerTim Norton, Account Executive

Thursday, May 22, 20082:00 PM PDT

© 2008 Saba Software, Inc. All rights reserved2 | Saba Confidential

Agenda

Time Topic Leader

2:00 PM Introductions All

2:05 PM Overview of Starbucks Requirements Maria Ochoa

2:15 PM Who is Saba? Tim Norton

2:30 PM

Saba LMS Demonstration-- End User Enrollment -- Manager Views-- Administration-- Centra Overview Ryan Vesely

3:20 PM Questions/Next Steps Tim Norton

3:30 PM Adjourn All


Global Trends

There will be a shortage of 15

million skilled workers by 2010.*

Only 20% of companies link their global business strategy to their global people strategy.***

60% of new jobs require skills

only 20% of workers have.*

28% of young workers are actively looking for a new job.*

Inspired people can elevate corporate business income

by up to 87%.**

30% of HR departments willapprove the use of social

network analysis by 2012.****

*SOURCE: Workforce Crises: How to Beat the Coming Shortage of Skills and Talent, Dychtwald, Erickson, Morison; 2006**SOURCE: ROI of Human Capital: Measuring the Economic Value of Employee Performance Jac Fitz-ens, 2000

***SOURCE: Saratoga 2005/2006 U.S. Human Capital Effectiveness Report, PricewaterhouseCoopers****SOURCE: Predicts 2008: Emerging Trends Expand Collaboration and Human Performance, Gartner Jan. 2008


Global Trends:Growing Need for a Collaboration Strategy

Informal networks are a powerful source of horizontal collaboration across thick silo walls, but as ad-hoc structures their performance depends on serendipity and they can’t be managed.Source: “Harnessing the Power of informal employee networks,” McKinsey Q4 2007

Although these [collaboration] tools have significantly improved collaborative processes, organizations continue to struggle with an effective means to develop and maintain a

collaborative culture.Source: Predicts 2008: Emerging Trends Expand Collaboration and Human Performance, Gartner, 1/08

Informal Learning accounts for 70% of learning in an organization.Source: US Dept. of Labor

As ‘tacit’ interactions replace more routine economic activity and the scale and complexity of many organizations creep

upward, the need to manage

collaboration is growing.Source: “Mapping the Value of Collaboration,” McKinsey 2006

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• 85% of business executives see people as VITAL to success of the enterprise

• 33% of CFOs are concerned about a skilled labor shortage

• 68% expect to have a Chief Human Resource Officer in 2-3 years

• 76% view Leadership Development as a top concern

Global TrendsPeople Priorities Top of Mind For Executives

Sources: Deloitte Touche Tohmatsu (DTT) and Economist Intelligence Unit (EIU), “Aligned at the Top” Survey, 2007CFO Magazine Business Outlook Survey, April 2007


To be the leading global provider of software and services that enable organizational excellence through a disciplined approach to managing people processes.

Our Mission


• Founded in 1997

• NASDAQ: SABA

• More than $100Min revenue

• More than 30% Growth 2003 to 2007

• GAAP profitable

• 600+ employees worldwide

Saba Facts:Leading the Market for People Management


Saba Facts:Local Presence on Five Continents

North America• Redwood Shores, CA• Vancouver, Canada• Lexington, MA• Baltimore, MD’• Duluth, GA

Latin America• Mexico City• Monterrey, Mexico• Sao Paulo, Brazil

Europe• Bracknell, UK• Paris, France• Frankfurt, Germany

Asia Pacific• Pune, India• Mumbai, India• Singapore• Tokyo, Japan

Australia• Sydney, Australia

1300 Customers | Deployed in 150 countries | 17 Million Users


Recognized Leadership

Bersin & Associates: Learning Management Systems 2008

Saba is well-known as one of the pioneers

of the global enterprise LMS market and

continues to lead the market in large-scale,

complex implementations.

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The Forrester Wave: Enterprise Learning Management Suites, Q1, 2008

Top scores received for corporate strategy, collaboration and market presence.

Saba continues to be on the cutting edge of the

latest LMS innovations with its efforts in

informal learning and knowledge centers.

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The Strategic HCM Suite Landscape: The Consolidation of Workforce Acquisition, Management, Development, and Assessment, September 2007

…We see Saba’s key differentiator as its philosophical

approach of enabling employee success … through an

organically-developed platform for learning and performance

in a single suite that includes competencies as well as

employee and job profiles…

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Global Customer Base 51% of Fortune Global 100 – 25,000 Users on Average

Life Sciences High Tech Automotive and Mfg RetailFinancial

ServicesPublic Sector retailOther

http://www.amazon.com/exec/obidos/subst/home/redirect.html/ref=nh_gateway/104-8432567-9932707

http://www.intel.com/index.htm?iid=home+hdr_logo


Select Customers by Business Solution

Talent Management

Sales and ChannelReadiness

Compliance andCertification

CorporateUniversity

CustomerEducation

http://www.kaiserpermanente.org/splashpage.do

http://www.brandsoftheworld.com/brands/0005/3464/US_Army.eps

http://www.nissanusa.com/0,,,00.html

http://www.pg.com/en_US/index.jhtml

http://www.emc.com/index.jsp

http://scientific.thomson.com/ts

http://www.adp.com/index.html

http://www.mitel.com/jsp/index.jsp

http://www.grad.usda.gov/cgi-bin/sb/home.cgi/aip=51a380w3M6Z,00U2sljdIS6z8jHJufYw1-vK.

http://www.cypress.com/

http://www.amazon.com/exec/obidos/subst/home/redirect.html/ref=nh_gateway/102-7247199-6488901

http://www.swedbank.lu/




Saba Solution:Premier Global Partner Community

System Integrators Content Partners Technology Partners


Saba Customer Insight:Consulting

“I want to commend the Saba Technical Team for their excellent customer service and expertise during our upgrade …. They responded quickly to our needs to share their Saba technical knowledge ….”

“The entire team from Saba performed exceptional … It has been a pleasure working with such as professional and talented team. …”

“Our Saba contact is taking great care of us. I would rank him on the top row of folks I have worked with over my 30 year career. … this is exactly the support someone doing a first time implementation needs …”

“The Professional Services assigned to this project were excellent during the course of project … the team was very helpful with their suggestions …”


Thank You!

Saba Demonstration


Saba’s Unified Foundation

• Personal Details• Security Privileges• Current and Historical Job

Information • Training History and Requirements

Centra Live

Learning Suite

Performance Suite

TalentSuite

Compensation Suite

Collaboration

J2EE, Web Services/SOA InfrastructureComprehensive & Flexible Architecture Topology

Global: 23 Languages, I18N, L11N

People ProfileCompetencyManagement

Analysis & Reports Development & Language Toolkits

ConfigurationManagementMy Success Plan™


Actionable Email: Manager Approval

Also available:

• direct calendar integration, and

• report subscriptions

• Goal tracking!


Saba in your Intranet!


How I’m Rated

Leadership and SME Identification

Social Networking: Putting reputation to work

My contributions

MeMy goals and reviews


Job and Competency Models

Job Family

Competency

Curricula

Certification

Role Role Role

JobJob

Job

CourseCourse


• Tier Two: Security Roles

– Perform different roles in different domains.

– Identifies functionality by type of responsibility.

A Better Way: Dynamic Multi-Tiered AdministrationIt’s more than just domains.

• Tier One: Domains

– Used to administer the business rules of the system– Sub-domains inherit rules of the parent, and augment with their own.

• Tier Three: Organizations

– Contain individual users of similar type from multiple domains

– Models business organizational structure

– Can contain organizations and/or individual users

– Exist outside of the domain

• Tier Four: Audience Types

– Additional level of segmenting the information


Domains

For securing administration and reporting, Saba supports partitioning your data into domains.

Your domain hierarchy can be organized in any fashion, but typically mirrors your organizational structure.

Types of Domains hierarchies:– Geographical,– Functional, or– A combination of both.

Domains Secure access toAdministration and Reporting

Sales Services

Sales and Services

R & D Marketing

Operations

Global


Audience Types

With the right type association,a user has access to the catalog

Common Audience Types include:• High Potential Employee• Executive and Management• Internal vs. External


Saba Course Hierarchy

• Competencies


Certification and Curricula Hierarchy

Curriculum Name

Path Name

Module Name

Element Names

Name, Domain, Available/DiscontinuedFrom, Status, Target Days, Description,Flex fields

Name, Modules

Name, Number of Req.Elements, Module Req’d.

Select and Order Courses or NestedCurricula

Certification

Path Path Path

Module 1

Module 2

Course Course

Nested Curriculum Course


Centra Slides


Product Capabilities

• Mark-up• Recording • File Transfer• Reporting• Video

– (Live and Pre-Recorded)

• Presenter Feedback• Whiteboard

• Surveys & Evaluations • Text Chat• Snapshot• Application Sharing• Desktop Remote Control• Break out Rooms• Virtual Labs


Centra solutions facilitate and automate collaboration, communication & learning

Centra’s Collaboration Solution

Saba

Synchronous – Live

Asynchronous- Self Paced

eMeeting

Conference


AICC / SCORM contentMicrosoft LRN 3.0CBT, Simulations

PowerPoint presentationText file

Image filesHTML, Flash filesWebSites

Pre-recorded audio or video Streaming media

EvaluationsSurveysWhiteboardApplication Share

AgendaBuilder

Live Session

Content


Multiple Audio Codecs

• Superior sound!• Incredible clarity!• Hi-end performance!• Proven Cost Savings!


Telephony Gateway

• Bring your conference call into your session.

• Include telephone and VOIP attendees in session and playback.

– Control attendees– Manage event– Save costs

• ALL WITHOUT CHANGING CONFERENCE VENDORS


Authoring Capabilities

• Import content including .saz files– Will support .saz from 7.5 release onward

• Record Audio• Perform Appshare and Web Safari• Whiteboards• Set / Change playback properties• Use record/pause buttons as needed• Import content on the fly• Publish then go back in and edit!!


Recording and Editing Process

Timeline Editor

Recording Editor

Recording Meta Data

1. Define Metadata for recording

2. Create a new recording in the Studio Recorder

3. Edit/Polish/Splice/Merge recordings in the Timeline Editor4. Go back to Studio Recorder to create new recordings as needed

5. Publish final product

1.

2.

3.

4.

5.


High-Value Recordings

• Stream or download• Size efficient (~8MB hr)• Capture feedback• See participants• View only what you need

• Better flexibility,• Better value,• Better return on investment!

Extend shelf-life of events beyond just the hear-and-now.


Enhanced Reporting

• Gather the type of information your group or organization needs

• Save reports to re-use again

• Export and analyze


Application Share View

• Application share without sacrificing session flow or functionality.

• All functions right at your fingertips!

– Better sessions,– Better control,– Better collaboration!


Full Functioning - Full Screen

• Conduct sessions at FULL SCREEN without sacrificing flow or functionality!

• All tools are right at the top for easy access.– Navigate– Markup– Launch Features– … AND MORE


In-Session Surveys & Evaluations

• Online surveys for better sessions and feedback.

• Graded and non-graded evaluations to give participant & leader instant feedback

• Eye-catching content to keep your participants glued to what you say.– Choices– Colors– Templates


Object-Oriented Whiteboard

• Object-oriented Whiteboard allows you greater flexibility to:

• Plan,• Capture ideas,• Develop processes.


Moderated Text Chat

Participant (Terry)

Presenter B (Guy)

• Text Chat provides a clean communication experience for the presenter and the participant.

– Manage questions with ease,

– Communicate without interruptions,

– Limit distractions to presenters,

– Preserve chat history.


Superior Content Quality

• Import slides at up to 800 x 600 resolution

• True color and texture

– Larger content for better clarity– Greater detail for better precision– Better participant experience


Full-Feature Video Options

• Record video from session– Extend reach of recordings,– Clarify and emphasize,– Give recordings more

character.

• Multi-point video permits up to 4 cameras at once– Engage your group,– Better collaboration,– Put a “face” on your

training.


Content Right from the Desktop

• Drag-and-drop material into Agenda– Simple– Quick– Better flexibility in

session– Better session quality

Add by dragging onto your Agenda window!


Flexible Domain Structure

• Centra supports a simple-to-maintain, flexible domain structure

• Brand each domain • Set up specific business rules • Segment your deployment:

– By department– By business function– By audience– By cost center

• Lower your administrative overhead and increase your control and return on investment.


Security Highlights

• Advance Security Options– Password expiration– Content encryption– Password retry count

enforcement/lockout Option– Logging of failed login attempts– Hard password rules– Centra domain security– Behind the Firewall options– Much more…


Better Management Options

• Outlook Scheduler Integration!– Assign Co-presenters– Better performance

• Copy Events!– Streamline session creation– Click, Copy, Create and Collaborate!


Support for Integrated Virtual Labs

• Deliver on-demand virtual labs

– Seamless integration– Leverage infrastructure– Increase relevance of training– Reduce Training costs

• Delivered on industry-leading virtual lab technology


Components of Centra’s Solution

• Centra provides a comprehensive services offering to assist in the planning, deployment, and use of Centra:

Professional Services: Implementation Support Change Management Custom Content Development Best Practices Consulting

eLearning program design Implementation Ongoing success

24/7 Live Technical Support Services Comprehensive Training Course Offerings

Validation Production

People

AssessmentProcessPlanning

PlanningProcess

ProcessValidation

Validation

TechnologyTechnology

PeoplePeople

Go LiveGo Live

AssessmentAssessment


Questions?

Documents

SABA Presentation - Good Graphics