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SABRINA GRIFFIN (215) 495-4411 / [email protected]
SUMMARY OF QUALIFICATIONS • 10+ years of experience in administrative and clerical work• Ability to work independently or in a team setting• Excellent telephone, customer service and people skills• Able to professionally communicate with employees, associates, and management • Proven aptitudes with Microsoft Office: Word, Excel, PowerPoint
WORK EXPERIENCE
Administrative Assistant (Contract) June 2016 – PresentJP Morgan Chase / Randstad Professionals, Phoenix AZ
Assign loans (New or Resub) to underwriters of records from a queue of approximately 300 loans per day
Using proprietary system (CFM) process priority rushes and closing rushes Lower firewall to ensure capture (screen print) of loan errors and then upload to Closure Distribute mail to appropriate associates
Office Clerk-Receptionist (Contract) July 2015 - Nov. 2015SagePoint Financial / ManPower Staffing, Phoenix AZ
• Appropriately responded to inquiries from customers and employees to resolve questions• Assigned new employee security badges via proprietary system• Coordinated scheduling of conference room space• Validated parking for employees and customers
Accounting Support Administrative Clerk (Contract) April 2015 – May 2015Benevilla / Randstad Staffing, Surprise, AZ
• Entered invoices into database (The Financial Edge)• Sorted work into batches (cash, check or credit card payments)• Performed cashiering services that included deposits, receipts, and petty cash funds• Reviewed monthly customer invoices for accuracy• Prepared and mailed monthly customer invoices and statements
Data Entry (Contract) October 2014 – March 2015Insurance Auto Auctions / Manpower Staffing, Phoenix, AZ
• Filed and sorted car title information and verified for accuracy• Entered hard files and scanned documents into database• Received invoices along with check or cash via US Postal Service
SABRINA GRIFFINPage | 1
(215) 495-4411 / [email protected]
Senior Loan Mortgage Representative July 2010 – October 2014Bank of America, Chandler, AZ
• Inputted accurate information in various priority systems (AS400, RPS, BOSS) in order to process a satisfaction of mortgage loan agreement; meeting crucial deadlines
• Examined and verified loan information to ensure accuracy in order to satisfy mortgage loan agreements
• Assembled and compiled hard copies of checks and mortgage satisfaction document and mortgage note
FirstPlace (Trust Associate) (Contract) June 2008 - Feb. 2009Wachovia Bank, Wilmington, DE
Administrated fiduciary accounts in accordance with the governing instrument and tax fiduciary laws per client and Trust Advisor
Supported assigned Trust Advisor with duties to include moving funds (minimum $25,000) to client pre-existing accounts as requested on a daily basis
Provided client partners and the trust team with accurate and quality information to produce client statements
Reviewed overdrafts and transfers being applied to accounts and cash management Performed research, gathered data, produced administrative reports and prepared
correspondence
Assistant Banking Officer/Trust Associate March 1987 – July 2006Bank of New York Mellon formerly Mellon Bank, Pittsburgh, PA
• Processed consumer loans, accounts payable, invoicing, deposits and reconciliations• Performed cross-functional team leadership duties for a staff of five: assigned tasks,
ensured tasks were completed accurately, provided training• Created step by step procedures document to assist employees with daily functions;
increased staff productivity• Worked with confidential documents on a daily basis, upholding the confidentiality of all
customers with strict company and personal standards
EDUCATION
Western Career Institute, Phoenix, AZ 2014Microsoft Office Specialist with QuickBooks, Certificate of Completion
Estrella Mountain Community College, Avondale, AZ 2014Speedy Spanish I & IICertificate of Completion
Shippensburg University, Shippensburg, PA 1974Business AdministrationEarned Credits towards degree
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