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6/10/2009 Dear <CUSTOMER NAME>, We have record in our system that states you are in need of having a safety deposit box drilled due to lost keys. We will be having someone in Anthony to drill boxes on <DATE>. You will need to set up an appointment for that day to have your box drilled. The drilling does come with a cost, but this cost is dependent upon how many other boxes are going to be drilled that same day. Please contact Customer Service Representative Ashley Twyman for an appointment to get your box drilled and any other questions regarding this matter at 842-5164. We may not have the opportunity to offer drilling again in the near future, so it is imperative you take advantage of this date. Thank you for banking with us! Ashley V. Twyman Customer Service Representative

Safe Box Drilling Notice

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This is a general letter I created to notify customers of an upcomming drilling date.

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Page 1: Safe Box Drilling Notice

6/10/2009

Dear <CUSTOMER NAME>,

We have record in our system that states you are in need of having a safety deposit box drilled due to lost keys. We will be having someone in Anthony to drill boxes on <DATE>. You will need to set up an appointment for that day to have your box drilled. The drilling does come with a cost, but this cost is dependent upon how many other boxes are going to be drilled that same day. Please contact Customer Service Representative Ashley Twyman for an appointment to get your box drilled and any other questions regarding this matter at 842-5164. We may not have the opportunity to offer drilling again in the near future, so it is imperative you take advantage of this date.

Thank you for banking with us!

Ashley V. TwymanCustomer Service Representative