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7/25/2019 Safeguarding Vulnerable Adults1a
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SAFEGUARDING VULNERABLE ADULTS (SOVA), LEVEL 2 -SECTION1SAFEGUARDING VULNERABLE ADULTS (POVA), LEVEL 2 - COURSE DISCLAIMER
Under the U !"#, "!! he"!th $r%&e''%n"!' #%rn* #th "d+!t' "t r'
(+!ner"!e "d+!t') "re re.+red t% $"'' " tr"nn* /%+r'e &%r the S"&e*+"rdn*
V+!ner"!e Ad+!t' (POVA)0
This course aims to provide you with some of the key knowledge and skills
necessary to recognise and respond to abuse.
This involves the ability to identify and report concerns of the abuse and neglect of
adults at risk, and to understand your role the investigation process.
C%+r'e D'/!"er
This course has been written to introduce its reader to the competencies required by
those who work with Adults at Risk/Vulnerable Adults in the tatutory, Voluntary, and
!rivate sectors, and staff who manage adult abuse cases.
Th' " n/!+de3 .+"!&ed 't"&& #%rn* #th 't"t+t%r he"!th/"re "*en/e',
'%/"!4/"re #%rer', n+r'e', "!!ed he"!th $r%&e''%n"!', #"rd ''ter', GP5',
/"re "nd n+r'n* h%e "n"*er', te" !e"der', "nd $%!/e %&&/er'0
The aim of the course is to give you an awareness as to your role in afeguarding
Adults at Risk "Vulnerable Adults#.
$t is not designed to act as a means by which competency in undertaking and
coordinating a safeguarding adult risk assessment and safeguarding adult protection
plan/action is assessed. "This will be covered in afeguarding Vulnerable Adults
"!%VA#, &evel ' competencies.#
( )*+) $nteractive ealthcare Training &td. Any copying in whole or in part of the te-t of this training
programme is strictly prohibited. oral rights of the author under the opyright 0esigns and !atents
Act +1COURSE AIMS 6 OB7ECTIVES
On /%$!et%n %& th' /%+r'e %+ #!! e "!e t%3
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Apply the e-ternal legislation
governing afeguarding Vulnerable
Adults "%VA#
0efine the term 2Vulnerable Adult3
and understand the conte-t of
safeguarding and protection from
abuse
0efine the term 2afeguarding3 and
your role in recognising and reporting abuse
4otice the evidence and the key signs of abuse
Recognise different types of abuse
5now how to respond to suspected or alleged abuse
anage a safe environment
5now different ways to minimise the risk of abuse, and identify why some
adults are more vulnerable
$nform the correct individuals, if you suspect abuse has occurred "recognise
and report unsafe practices#
0escribe the dignity and respect that will become commonplace in individual6
centred care
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Th' /%+r'e ' "!*ned t% the U C%re S!!' Tr"nn* Fr"e#%r'
'+8e/t 9S"&e*+"rdn* "d+!t'90
77 are asserted.
A89:;AR0$4: V;&49RA>@
N% Se/ret' The Pr%te/t%n %& V+!ner"!e Ad+!t' 2>>> 6 2>> (%&&/"!
*+d"n/e $+!'hed the De$"rtent %& ;e"!th "nd the ;%e O&&/e)
C"re St"nd"rd' A/t 2>>>
The Ment"! C"$"/t A/t 2>>=
The ;+"n R*ht' A/t 1
The E.+"!t A/t 2>1>
I$%rt"nt ter' re!"ted t% S"&e*+"rdn* Ad+!t' "t R'
F%!!%#ed " 'h%rt te't
7/25/2019 Safeguarding Vulnerable Adults1a
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A89:;AR0$4: V;&49RA :uidance about ompliance> 9ssential tandards
Cuality and afety %utcomes ? and D
!rofessional odes of !ractice
4ational ompetence 8ramework for afeguarding Adults
0ignity in are
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afeguarding Adults> The role of health services
The ental apacity Act )**E
The uman Rights Act +117
The 9quality Act )*+*
Fhistleblowing "!ublic 0isclosure Act# )**7
ealth and ocial care Act )**7
tatement of :overnment policy on Adult afeguarding
Under S"&e*+"rdn* Ad+!t' !e*'!"t%n "nd *+d"n/e, "!! 't"t+t%r "nd
nde$endent "*en/e' en*"*ed n "d+!t '%/"! /"re, /%+nt %r*"n'"t%n'
"nd *r%+$', n/!+dn* $e%$!e #h% +'e 'er/e' "nd /"rer', "re re'$%n'!e &%r
+!ner"!e "d+!t' n ther /"re "nd +'t en'+re ther 'er/e +'er' "re
$r%te/ted &r% "n "+'e %r ne*!e/t0
=ou may also find it helpful to check all local area6specific legislation that might aid
your work.
SAFEGUARDING VULNERABLE ADULTS (POVA) SC;EME
The !%VA scheme, as implemented in the are tandards Act )*** was introduced
from Guly )**?. At the heart of the !%VA scheme is a list of care workers who have
harmed vulnerable adults in their care.
ince )@ Guly )**?, there has been a statutory requirement on care providers to
check if workers they wish to appoint to a care position "meaning a position that
would enable workers employed in care homes or by domiciliary care agencies to
have regular contact with vulnerable adults# are included on the !%VA list.
$f individuals are included on the !%VA list, they are deemed ineligible for
employment in this area.
8or a link to the !%VA scheme official
government legislation please click below>
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http>//www.dh.gov.uk/prodHconsumHdh/groups/dhHdigitalassets/Idh/Ien/document
s/digitalasset/dhH?*1*'+1.pdf
A89:;AR0$4: V;&49RA
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to catch those already in employment, who commit wrongs following initial
suitability checks carried out prior to their employment.
The afeguarding Vulnerable :roups Act )**@ makes riminal Record checks
compulsory for any staff members who>
ave contact with service users in registered care home
!rovide personal care services in someone3s home
Are involved in providing adult placement schemes.
!otential employers must carry out a pre6employment criminal record check with the
riminal Records
http>//www.isa.homeoffice.gov.uk/
8or a link to the official government legislation please click this link>
http>//www.opsi.gov.uk/acts/acts)**@/ukpgaH)**@**?DHenH+
The CC
The C stands for the C"re +"!t C%''%n, and it is their role to check
whether hospitals, care homes and care services are meeting government standards
of quality and safety.
NO SECRETS GUIDANCE
The N% Se/ret' (En*!"nd) "nd In S"&e ;"nd' (:"!e') d%/+ent #"' nt"!!
$+!'hed n 2>>> "nd then ree#ed n 2>>, the De$"rtent %& ;e"!th "nd
the ;%e O&&/e, +nder 'e/t%n %& the L%/"! A+th%rt S%/"! Ser/e' A/t
110
http://www.isa.homeoffice.gov.uk/http://www.opsi.gov.uk/acts/acts2006/ukpga_20060047_en_1http://www.isa.homeoffice.gov.uk/http://www.opsi.gov.uk/acts/acts2006/ukpga_20060047_en_17/25/2019 Safeguarding Vulnerable Adults1a
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The document3s full title is> N% 'e/ret'3 G+d"n/e %n dee!%$n* "nd
$!eentn* +!t-"*en/ $%!/e' "nd $r%/ed+re' t% $r%te/t +!ner"!e
"d+!t' &r% "+'e0
The guidance covers
different aspects of
safeguarding vulnerable
adults, including the
definition of vulnerable
adult, abuse and harm. $t
also illustrates all types
of abuse. $t ensures that
all cases of abuse are
reported as soon as possible.
Article E.+ "of the 0%, +111 4o ecrets, p. )D# states>
"A key element and starting point for successfully dealing with concerns and
allegations of the abuse of vulnerable adults must be that agencies [care homes,
hospitals etc.] have an organisational environment and framework within which all
concerned feel able to come forward without fear of ridicule, victimisation or other
negative consequence. Without this the risk of abuse going unnoticed, unreported
and, thus continuing, will remain.
A!th%+*h 9N% Se/ret'9 ' %n! *+d"n/e, "nd h"' n% !e*'!"te $%#er', t '
re/%*n'ed "' H't"t+t%r *+d"n/e5 n re!"t%n t% !%/"! '%/"! 'er/e'
"+th%rte'0
I& the "+th%rte' 'h%+!d /h%%'e n%t t% &%!!%# th' *+d"n/e, the *ht e
deeed t% e "/tn* +n!"#&+!!, "nd "' " re'+!t the *ht e he!d n !e*"!
/"'e /"!!ed H8+d/"! ree#50
;%#eer #hen "n "+th%rt &%!!%#' th' *+d"n/e, the nt"! "*en/ #h% #!!
need t% e /%n'+!ted n "n "!!e*"t%n %& "+'e ' the !%/"! S%/"! Ser/e'
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A+th%rt0 S+'e.+ent!, re$re'ent"te' +'t e 'e!e/ted &r% the re!e"nt
"*en/e' e!%#3
+. ommissioners of health and social care services
). !roviders of health and social care services
'. !roviders of sheltered and supported housing
?. Regulators of services
E. The police and other relevant law enforcement agencies, including the
rown !rosecution ervice "!#
@. Voluntary and private sector services
D. %ther local authority departments e.g. housing and education
7. !robation departments
1. 0
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$n some situations and certain areas, it may be advisable that a standing committee
is created, with defined remits and lines of accountability, and agreed obJectives and
priorities for their work. This will typically be the case in larger areas such as :reater
&ondon. ome responsibilities for these standing committees could be determiningpolicy, co6ordinating activity between agencies, facilitating training and monitoring
and reviewing progress.
NO SECRETS GUIDANCE
The N% Se/ret' (En*!"nd) "nd In S"&e ;"nd' (:"!e') d%/+ent #"' nt"!!
$+!'hed n 2>>> "nd then ree#ed n 2>>, the De$"rtent %& ;e"!th "nd
the ;%e O&&/e, +nder 'e/t%n %& the L%/"! A+th%rt S%/"! Ser/e' A/t
110
The document3s full title is> N% 'e/ret'3 G+d"n/e %n dee!%$n* "nd
$!eentn* +!t-"*en/ $%!/e' "nd $r%/ed+re' t% $r%te/t +!ner"!e
"d+!t' &r% "+'e0
The guidance covers
different aspects of
safeguarding vulnerable
adults, including the
definition of vulnerable
adult, abuse and harm. $t
also illustrates all types
of abuse. $t ensures that
all cases of abuse are
reported as soon as possible.
Article E.+ "of the 0%, +111 4o ecrets, p. )D# states>
"A key element and starting point for successfully dealing with concerns and
allegations of the abuse of vulnerable adults must be that agencies [care homes,
hospitals etc.] have an organisational environment and framework within which all
concerned feel able to come forward without fear of ridicule, victimisation or other
negative consequence. Without this the risk of abuse going unnoticed, unreported
and, thus continuing, will remain.
7/25/2019 Safeguarding Vulnerable Adults1a
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A!th%+*h 9N% Se/ret'9 ' %n! *+d"n/e, "nd h"' n% !e*'!"te $%#er', t '
re/%*n'ed "' H't"t+t%r *+d"n/e5 n re!"t%n t% !%/"! '%/"! 'er/e'
"+th%rte'0
I& the "+th%rte' 'h%+!d /h%%'e n%t t% &%!!%# th' *+d"n/e, the *ht e
deeed t% e "/tn* +n!"#&+!!, "nd "' " re'+!t the *ht e he!d n !e*"!
/"'e /"!!ed H8+d/"! ree#50
;%#eer #hen "n "+th%rt &%!!%#' th' *+d"n/e, the nt"! "*en/ #h% #!!
need t% e /%n'+!ted n "n "!!e*"t%n %& "+'e ' the !%/"! S%/"! Ser/e'
A+th%rt0 S+'e.+ent!, re$re'ent"te' +'t e 'e!e/ted &r% the re!e"nt
"*en/e' e!%#3
+. ommissioners of health and social care services
). !roviders of health and social care services
'. !roviders of sheltered and supported housing
?. Regulators of services
E. The police and other relevant law enforcement agencies, including the
rown !rosecution ervice "!#
@. Voluntary and private sector services
D. %ther local authority departments e.g. housing and education
7. !robation departments
1. 0
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++. ;ser groups and user6led services
+).Advocacy and advisory services
+'.ommunity safety partnerships
+?.ervices meeting the needs of specific groups e-periencing violence
+E.%rganisations offering legal advice and representation
$n some situations and certain areas, it may be advisable that a standing committee
is created, with defined remits and lines of accountability, and agreed obJectives and
priorities for their work. This will typically be the case in larger areas such as :reater
&ondon. ome responsibilities for these standing committees could be determining
policy, co6ordinating activity between agencies, facilitating training and monitoring
and reviewing progress.
CARE STANDARDS ACT 2>>>
The C"re St"nd"rd' A/t 2>>> e't"!'he' " ne#, nde$endent re*+!"t%r %d
&%r '%/"! /"re "nd $r"te "nd %!+nt"r he"!th/"re 'er/e' (H/"re 'er/e'5)
n En*!"nd t% e n%#n "' the N"t%n"! C"re St"nd"rd' C%''%n (NCSC)0
$t also establishes new, independent ouncils to register social care workers, set
standards in social care work and regulate the education and training of social
workers in 9ngland and Fales.
Fr% 1't A$r! 2>>2, the N"t%n"! C"re St"nd"rd' C%''%n (NCSC) e/"e
re'$%n'!e &%r the re*'tr"t%n "nd n'$e/t%n %& "!! C"re ;%e' "nd $r"te
he"!th/"re &"/!te' (n%# /"te*%r'ed "' 9Inde$endent ;%'$t"!'9) n En*!"nd0
8acilities previously categorised as Mental 4ursing omesM are now also referred to
as M$ndependent ospitalsM.
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The N"t%n"! C"re St"nd"rd'
C%''%n (NCSC) ' "!'%
re'$%n'!e &%r
$nspecting all care homes and independent
hospitals
!roviding help in compliance with the legislation
Assisting in continual improvement of the quality of services
Reviewing some complaints
!romoting standards of care in accordance with the e-isting regulations
8or a link to the official government legislation please click below>
T;E MENTAL CAPACIT ACT 2>>=
The Ment"! C"$"/t A/t 2>>= #"' &+!! $!eented %n 1 O/t%er 2>>0
$t provided a legal framework for people who lack capacity and those caring for them
by setting out key principles, procedures and safeguards.
The A/t $r%de' *+d"n/e #th re*"rd' t% e$%#erent "nd n&%red
de/'%n "n*, "n* t /!e"r th"t %'t nterent%n' re.+re the /%n'ent
"nd $"rt/$"t%n %& the +!ner"!e "d+!t, "nd +'t !e*"!! e t"en nt%
"//%+nt0
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According to the ental apacity Act ode of !ractice,"whenever the term !a
person who lacks capacity is used, it means a person who lacks capacity to make a
particular decision or take a particular action for themselves at the time the decision
or action needs to be taken."
"#his reflects the fact that people may lack capacity to make some decisions for
themselves, but will have capacity to make other decisions. $or e%ample, they may
have capacity to make small decisions about everyday issues such as what to wear
or what to eat, but lack capacity to make more comple% decisions about financial
matters."
The ental apacity Act )**E indicates that even when a
person lacks capacity, they must still be encouraged to
participate in the decision making process, and their past
and present wishes should be into account.
9ven though the person3s wishes are not legally decisive
and may not be followed, they still carry significant legal
weight and should be taken into account.
8or further reading please go to the 0epartment of ealth3s website, section>
The ental apacity Act )**E,
http>//www.dh.gov.uk/en/ocialare/0eliveringsocialcare/entalapacity/entalap
acityAct)**E/inde-.htm
=ou can download the ental apacity Act ode of !ractice document 9R9, or go
to the following website> http>//webarchive.nationalarchives.gov.uk/
N/http>//www.dca.gov.uk/legal6policy/mental6capacity/mca6cp.pdfand download the
document directly from the source website.
T;E ;UMAN RIG;TS ACT 1
;+"n r*ht' "re /%nt"ned n the E+r%$e"n C%nent%n %n ;+"n R*ht'0
The ;+"n R*ht' A/t 1 nte*r"ted the C%nent%n nt% U !"#0
According to the 4o ecrets :uidance, abuse is a violation of an individual3s human
and civil rights.
http://www.dh.gov.uk/en/SocialCare/Deliveringsocialcare/MentalCapacity/MentalCapacityAct2005/index.htmhttp://www.dh.gov.uk/en/SocialCare/Deliveringsocialcare/MentalCapacity/MentalCapacityAct2005/index.htmhttp://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/legal-policy/mental-capacity/mca-cp.pdfhttp://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/legal-policy/mental-capacity/mca-cp.pdfhttp://www.dh.gov.uk/en/SocialCare/Deliveringsocialcare/MentalCapacity/MentalCapacityAct2005/index.htmhttp://www.dh.gov.uk/en/SocialCare/Deliveringsocialcare/MentalCapacity/MentalCapacityAct2005/index.htmhttp://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/legal-policy/mental-capacity/mca-cp.pdfhttp://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/legal-policy/mental-capacity/mca-cp.pdf7/25/2019 Safeguarding Vulnerable Adults1a
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The human rights operate on the proportionality
principle, which ensure that a balance is
maintained between the rights of vulnerable
adults and those who work with them.S"&e*+"rdn* ' "%+t $r%te/tn* $e%$!e,
ther "+t%n%, nde$enden/e "nd &reed%
t% "e /h%/e'0
owever, people who work with vulnerable
adults have legal rights too.
Therefore, organisations should avoid putting in
place e-cessive rules and measures to
safeguard vulnerable adults, if the effect of
implementing these rules and measures should
be legally unfair on workers.
;+"n r*ht' $"rt/+!"r! re!e"nt n '"&e*+"rdn* +!ner"!e "d+!t' "re3
The r*ht t% !&e ("rt/!e 2)
The r*ht n%t t% e t%rt+red %r tre"ted n "n nh+"n %r de*r"dn* #"
("rt/!e J)
The r*ht t% !ert ("rt/!e =)
The r*ht t% re'$e/t &%r $r"te "nd &"! !&e, h%e "nd
/%rre'$%nden/e ("rt/!e )
T;E EUALIT ACT 2>1>
The E.+"!t A/t 2>1> $r%de' " !e*'!"te &r"e#%r t% $r%te/t the r*ht' %&
ndd+"!' "nd $r%de e.+"!t %& %$$%rt+nt &%r "!!, e'$e/"!! +!ner"!e
$e%$!e0
All organisations and individuals that provide a service to the public or a section of
the public are obliged to adhere to this legislation.
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The Act makes it unlawful to treat a disabled person unfavourably because of an
issue arising from or as a consequence of a person3s disability.
The A/t 't"te' th"t $e%$!e #th " H$r%te/ted /h"r"/ter't/5 (0e0 +!ner"!e
$e%$!e) +'t e $r%te/ted &r% dre/t %r ndre/t d'/rn"t%n %n *r%+nd' %&ther3
D'"!t
Gender re"''*nent
Pre*n"n/ "nd "ternt
R"/e
Re!*%n e!e& %r n%n e!e&
SeK
SeK+"! %rent"t%n
A*e
There&%re, "n%ne #%rn* #th +!ner"!e "d+!t' ' &%r"!! re.+red t%3
8ollow the legal guidelines and company policies that apply to equality and
diversity regulations.
%bserve and report any signs of abuse,
harassment or discrimination, particularly
if vulnerable disabled people are involved.
4urture positive relationships between different groups of people.
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!romote positive attitudes towards disabled people, including positive actions
to help people with protected characteristics overcome disadvantage.
$nvolve people in decisions regarding their health and social care, and their
access to services.
The E.+"!t A/t 2>1> de&ne' '+/h ter' "' h"r, "+'e, "nd %ther
eh"%+r' /"te*%red "' h"r"''ent0
IMPORTANT TERMS RELATING TO SAFEGUARDING ADULTS AT RIS
Ad+!t "t R' a person over +7 years of age, who is or may be in needof community care services by reason of mental health, age or illness, and who may
not be able to look after themselves or protect themselves against abuse or
e-ploitation. The term Adult at Risk is often used in place of Vulnerable Adult "which
is still in use in many areas# as it indicates some fault on the part of the victim of
abuse.
Ad%/"/ services which havebeen put in place for people who may
have difficulty in communicating their
needs, to help them protect their rights
and reach the services they need. $n
times of crisis advocates can have a
strong influence on the outcome of
reviews, assessments and appeals.
A!ert a concern raised within an organisation when abuse of an adult at riskhas been discovered or suspected. $t may come as a result of a number of situations
including a disclosure, or an incident, as well as other signs or indications of abuse.
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De$r"t%n %& Lert depriving an individual of their liberty even
though the legal authorisation process has not been followed. The law does not give
a definition of the term 2deprivation of liberty3 but describes an accumulation of
restrictions, including being accommodated in a care home or hospital, when the
relevant person is unable to consent to the accommodation and aspects of the care
and treatment that is needed to prevent harm to self. OThe distinction between
deprivation of and restriction upon liberty is merely one of degree or intensity and not
one of nature or substanceP "0o& ode of !ractice#
De$r"t%n %& Lert S"&e*+"rd' (D%LS)measures introduced in April )**1 "using the principles of ental apacity Act
)**E#, in order to provide legal protection for people at risk, who do not have
capacity to act for themselves and who may be deprived of their liberty. The
authorisation process ensures that deprivation of liberty is necessary, proportionate
and the least restrictive option and provides a legal process to challenge decisions to
deprive someone of their liberty. The safeguards apply to people in 9ngland and
Fales.
;"r ill treatment "both physical and non6physical#, avoidable deterioration in
physical and mental healthK impairment of physical, emotional, intellectual or social
development.
In&%red /%n'ent6 a legal procedure to ensure that a voluntaryagreement is given by an individual before any course of action is taken, and the
adult at risk understands the purpose, nature, possible effects and risks of that
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action. The consent of the adult believed to be at risk should always be sought
before the safeguarding procedures are undertaken.
Ine't*"tn* %&&/er a staff member "often a ocial Forker or aanager within the organisation# who is in charge of a safeguarding investigation
into a suspected /reported case of abuse. $nvestigating %fficer3s work is supervised
by the afeguarding oordinator.
Ment"! /"$"/t ability to make a decision about a specific matter atthe given moment in time, when taking the decision is required. Fhen people cannot
make a decision for themselves, this is
called lacking capacity.
Re&err"! an action that takesplace when the afeguarding Referral
!oint has been contacted by an individual
who e-pressed their concern about the
process of safeguarding of a particular
adult, or with regards to an alleged
abuse. A referral may happen as a result
of an individual being informed of an alert.
S"&e*+"rdn* Ad+!t'6 multi6disciplinary work to minimise andmanage a risk of abuse to adults who may be vulnerable. afeguarding procedures
aim to enable an adult Owho is or may be eligible for community care servicesP to
keep their independence, well6being, and ability to make their own decisions B
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choices, in accordance with their human right to live a life that is free from abuse and
neglect. afeguarding involves empowerment, protection and Justice.
S"&e*+"rdn* C%%rdn"t%r a person working for a local Adultocial are or an 4, whose role is to ensure that an appropriate course of action
is taken when a referral about safeguarding has been made. A afeguarding
oordinator oversees how the alleged abuse/concern should be investigated and
coordinates the investigation in progress, as well as supervises any protection
arrangements required.
V+!ner"!e Ad+!t see the term Adult at Risk.
:h't!e-!%#n* in the conte-t of afeguarding> raising concerns
about the practices of an organisation or an individual member of staff that might
lead/have lead to or abuse of adults at risk. Fhistle6blowers disclose their identity or
may act anonymously, which can make the investigation difficult. $n order to protect
adults, whistle6blowers should always be treated seriously, confidentially and fairly.
They should be informed of the measures taken to prevent abuse and also of their
outcome.
END OF SECTION 1
%+ h"e re"/hed the end %& Se/t%n 1 %& %+r /%+r'e0
P!e"'e $r%/eed t% /%$!ete the te't0
P!e"'e &ee! &ree t% then %e %n t% Se/t%n 20
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