Safeguarding Vulnerable Adults1a

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    SAFEGUARDING VULNERABLE ADULTS (SOVA), LEVEL 2 -SECTION1SAFEGUARDING VULNERABLE ADULTS (POVA), LEVEL 2 - COURSE DISCLAIMER

    Under the U !"#, "!! he"!th $r%&e''%n"!' #%rn* #th "d+!t' "t r'

    (+!ner"!e "d+!t') "re re.+red t% $"'' " tr"nn* /%+r'e &%r the S"&e*+"rdn*

    V+!ner"!e Ad+!t' (POVA)0

    This course aims to provide you with some of the key knowledge and skills

    necessary to recognise and respond to abuse.

    This involves the ability to identify and report concerns of the abuse and neglect of

    adults at risk, and to understand your role the investigation process.

    C%+r'e D'/!"er

    This course has been written to introduce its reader to the competencies required by

    those who work with Adults at Risk/Vulnerable Adults in the tatutory, Voluntary, and

    !rivate sectors, and staff who manage adult abuse cases.

    Th' " n/!+de3 .+"!&ed 't"&& #%rn* #th 't"t+t%r he"!th/"re "*en/e',

    '%/"!4/"re #%rer', n+r'e', "!!ed he"!th $r%&e''%n"!', #"rd ''ter', GP5',

    /"re "nd n+r'n* h%e "n"*er', te" !e"der', "nd $%!/e %&&/er'0

    The aim of the course is to give you an awareness as to your role in afeguarding

    Adults at Risk "Vulnerable Adults#.

    $t is not designed to act as a means by which competency in undertaking and

    coordinating a safeguarding adult risk assessment and safeguarding adult protection

    plan/action is assessed. "This will be covered in afeguarding Vulnerable Adults

    "!%VA#, &evel ' competencies.#

    ( )*+) $nteractive ealthcare Training &td. Any copying in whole or in part of the te-t of this training

    programme is strictly prohibited. oral rights of the author under the opyright 0esigns and !atents

    Act +1COURSE AIMS 6 OB7ECTIVES

    On /%$!et%n %& th' /%+r'e %+ #!! e "!e t%3

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    Apply the e-ternal legislation

    governing afeguarding Vulnerable

    Adults "%VA#

    0efine the term 2Vulnerable Adult3

    and understand the conte-t of

    safeguarding and protection from

    abuse

    0efine the term 2afeguarding3 and

    your role in recognising and reporting abuse

    4otice the evidence and the key signs of abuse

    Recognise different types of abuse

    5now how to respond to suspected or alleged abuse

    anage a safe environment

    5now different ways to minimise the risk of abuse, and identify why some

    adults are more vulnerable

    $nform the correct individuals, if you suspect abuse has occurred "recognise

    and report unsafe practices#

    0escribe the dignity and respect that will become commonplace in individual6

    centred care

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    Th' /%+r'e ' "!*ned t% the U C%re S!!' Tr"nn* Fr"e#%r'

    '+8e/t 9S"&e*+"rdn* "d+!t'90

    77 are asserted.

    A89:;AR0$4: V;&49RA>@

    N% Se/ret' The Pr%te/t%n %& V+!ner"!e Ad+!t' 2>>> 6 2>> (%&&/"!

    *+d"n/e $+!'hed the De$"rtent %& ;e"!th "nd the ;%e O&&/e)

    C"re St"nd"rd' A/t 2>>>

    The Ment"! C"$"/t A/t 2>>=

    The ;+"n R*ht' A/t 1

    The E.+"!t A/t 2>1>

    I$%rt"nt ter' re!"ted t% S"&e*+"rdn* Ad+!t' "t R'

    F%!!%#ed " 'h%rt te't

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    A89:;AR0$4: V;&49RA :uidance about ompliance> 9ssential tandards

    Cuality and afety %utcomes ? and D

    !rofessional odes of !ractice

    4ational ompetence 8ramework for afeguarding Adults

    0ignity in are

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    afeguarding Adults> The role of health services

    The ental apacity Act )**E

    The uman Rights Act +117

    The 9quality Act )*+*

    Fhistleblowing "!ublic 0isclosure Act# )**7

    ealth and ocial care Act )**7

    tatement of :overnment policy on Adult afeguarding

    Under S"&e*+"rdn* Ad+!t' !e*'!"t%n "nd *+d"n/e, "!! 't"t+t%r "nd

    nde$endent "*en/e' en*"*ed n "d+!t '%/"! /"re, /%+nt %r*"n'"t%n'

    "nd *r%+$', n/!+dn* $e%$!e #h% +'e 'er/e' "nd /"rer', "re re'$%n'!e &%r

    +!ner"!e "d+!t' n ther /"re "nd +'t en'+re ther 'er/e +'er' "re

    $r%te/ted &r% "n "+'e %r ne*!e/t0

    =ou may also find it helpful to check all local area6specific legislation that might aid

    your work.

    SAFEGUARDING VULNERABLE ADULTS (POVA) SC;EME

    The !%VA scheme, as implemented in the are tandards Act )*** was introduced

    from Guly )**?. At the heart of the !%VA scheme is a list of care workers who have

    harmed vulnerable adults in their care.

    ince )@ Guly )**?, there has been a statutory requirement on care providers to

    check if workers they wish to appoint to a care position "meaning a position that

    would enable workers employed in care homes or by domiciliary care agencies to

    have regular contact with vulnerable adults# are included on the !%VA list.

    $f individuals are included on the !%VA list, they are deemed ineligible for

    employment in this area.

    8or a link to the !%VA scheme official

    government legislation please click below>

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    http>//www.dh.gov.uk/prodHconsumHdh/groups/dhHdigitalassets/Idh/Ien/document

    s/digitalasset/dhH?*1*'+1.pdf

    A89:;AR0$4: V;&49RA

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    to catch those already in employment, who commit wrongs following initial

    suitability checks carried out prior to their employment.

    The afeguarding Vulnerable :roups Act )**@ makes riminal Record checks

    compulsory for any staff members who>

    ave contact with service users in registered care home

    !rovide personal care services in someone3s home

    Are involved in providing adult placement schemes.

    !otential employers must carry out a pre6employment criminal record check with the

    riminal Records

    http>//www.isa.homeoffice.gov.uk/

    8or a link to the official government legislation please click this link>

    http>//www.opsi.gov.uk/acts/acts)**@/ukpgaH)**@**?DHenH+

    The CC

    The C stands for the C"re +"!t C%''%n, and it is their role to check

    whether hospitals, care homes and care services are meeting government standards

    of quality and safety.

    NO SECRETS GUIDANCE

    The N% Se/ret' (En*!"nd) "nd In S"&e ;"nd' (:"!e') d%/+ent #"' nt"!!

    $+!'hed n 2>>> "nd then ree#ed n 2>>, the De$"rtent %& ;e"!th "nd

    the ;%e O&&/e, +nder 'e/t%n %& the L%/"! A+th%rt S%/"! Ser/e' A/t

    110

    http://www.isa.homeoffice.gov.uk/http://www.opsi.gov.uk/acts/acts2006/ukpga_20060047_en_1http://www.isa.homeoffice.gov.uk/http://www.opsi.gov.uk/acts/acts2006/ukpga_20060047_en_1
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    The document3s full title is> N% 'e/ret'3 G+d"n/e %n dee!%$n* "nd

    $!eentn* +!t-"*en/ $%!/e' "nd $r%/ed+re' t% $r%te/t +!ner"!e

    "d+!t' &r% "+'e0

    The guidance covers

    different aspects of

    safeguarding vulnerable

    adults, including the

    definition of vulnerable

    adult, abuse and harm. $t

    also illustrates all types

    of abuse. $t ensures that

    all cases of abuse are

    reported as soon as possible.

    Article E.+ "of the 0%, +111 4o ecrets, p. )D# states>

    "A key element and starting point for successfully dealing with concerns and

    allegations of the abuse of vulnerable adults must be that agencies [care homes,

    hospitals etc.] have an organisational environment and framework within which all

    concerned feel able to come forward without fear of ridicule, victimisation or other

    negative consequence. Without this the risk of abuse going unnoticed, unreported

    and, thus continuing, will remain.

    A!th%+*h 9N% Se/ret'9 ' %n! *+d"n/e, "nd h"' n% !e*'!"te $%#er', t '

    re/%*n'ed "' H't"t+t%r *+d"n/e5 n re!"t%n t% !%/"! '%/"! 'er/e'

    "+th%rte'0

    I& the "+th%rte' 'h%+!d /h%%'e n%t t% &%!!%# th' *+d"n/e, the *ht e

    deeed t% e "/tn* +n!"#&+!!, "nd "' " re'+!t the *ht e he!d n !e*"!

    /"'e /"!!ed H8+d/"! ree#50

    ;%#eer #hen "n "+th%rt &%!!%#' th' *+d"n/e, the nt"! "*en/ #h% #!!

    need t% e /%n'+!ted n "n "!!e*"t%n %& "+'e ' the !%/"! S%/"! Ser/e'

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    A+th%rt0 S+'e.+ent!, re$re'ent"te' +'t e 'e!e/ted &r% the re!e"nt

    "*en/e' e!%#3

    +. ommissioners of health and social care services

    ). !roviders of health and social care services

    '. !roviders of sheltered and supported housing

    ?. Regulators of services

    E. The police and other relevant law enforcement agencies, including the

    rown !rosecution ervice "!#

    @. Voluntary and private sector services

    D. %ther local authority departments e.g. housing and education

    7. !robation departments

    1. 0

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    $n some situations and certain areas, it may be advisable that a standing committee

    is created, with defined remits and lines of accountability, and agreed obJectives and

    priorities for their work. This will typically be the case in larger areas such as :reater

    &ondon. ome responsibilities for these standing committees could be determiningpolicy, co6ordinating activity between agencies, facilitating training and monitoring

    and reviewing progress.

    NO SECRETS GUIDANCE

    The N% Se/ret' (En*!"nd) "nd In S"&e ;"nd' (:"!e') d%/+ent #"' nt"!!

    $+!'hed n 2>>> "nd then ree#ed n 2>>, the De$"rtent %& ;e"!th "nd

    the ;%e O&&/e, +nder 'e/t%n %& the L%/"! A+th%rt S%/"! Ser/e' A/t

    110

    The document3s full title is> N% 'e/ret'3 G+d"n/e %n dee!%$n* "nd

    $!eentn* +!t-"*en/ $%!/e' "nd $r%/ed+re' t% $r%te/t +!ner"!e

    "d+!t' &r% "+'e0

    The guidance covers

    different aspects of

    safeguarding vulnerable

    adults, including the

    definition of vulnerable

    adult, abuse and harm. $t

    also illustrates all types

    of abuse. $t ensures that

    all cases of abuse are

    reported as soon as possible.

    Article E.+ "of the 0%, +111 4o ecrets, p. )D# states>

    "A key element and starting point for successfully dealing with concerns and

    allegations of the abuse of vulnerable adults must be that agencies [care homes,

    hospitals etc.] have an organisational environment and framework within which all

    concerned feel able to come forward without fear of ridicule, victimisation or other

    negative consequence. Without this the risk of abuse going unnoticed, unreported

    and, thus continuing, will remain.

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    A!th%+*h 9N% Se/ret'9 ' %n! *+d"n/e, "nd h"' n% !e*'!"te $%#er', t '

    re/%*n'ed "' H't"t+t%r *+d"n/e5 n re!"t%n t% !%/"! '%/"! 'er/e'

    "+th%rte'0

    I& the "+th%rte' 'h%+!d /h%%'e n%t t% &%!!%# th' *+d"n/e, the *ht e

    deeed t% e "/tn* +n!"#&+!!, "nd "' " re'+!t the *ht e he!d n !e*"!

    /"'e /"!!ed H8+d/"! ree#50

    ;%#eer #hen "n "+th%rt &%!!%#' th' *+d"n/e, the nt"! "*en/ #h% #!!

    need t% e /%n'+!ted n "n "!!e*"t%n %& "+'e ' the !%/"! S%/"! Ser/e'

    A+th%rt0 S+'e.+ent!, re$re'ent"te' +'t e 'e!e/ted &r% the re!e"nt

    "*en/e' e!%#3

    +. ommissioners of health and social care services

    ). !roviders of health and social care services

    '. !roviders of sheltered and supported housing

    ?. Regulators of services

    E. The police and other relevant law enforcement agencies, including the

    rown !rosecution ervice "!#

    @. Voluntary and private sector services

    D. %ther local authority departments e.g. housing and education

    7. !robation departments

    1. 0

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    ++. ;ser groups and user6led services

    +).Advocacy and advisory services

    +'.ommunity safety partnerships

    +?.ervices meeting the needs of specific groups e-periencing violence

    +E.%rganisations offering legal advice and representation

    $n some situations and certain areas, it may be advisable that a standing committee

    is created, with defined remits and lines of accountability, and agreed obJectives and

    priorities for their work. This will typically be the case in larger areas such as :reater

    &ondon. ome responsibilities for these standing committees could be determining

    policy, co6ordinating activity between agencies, facilitating training and monitoring

    and reviewing progress.

    CARE STANDARDS ACT 2>>>

    The C"re St"nd"rd' A/t 2>>> e't"!'he' " ne#, nde$endent re*+!"t%r %d

    &%r '%/"! /"re "nd $r"te "nd %!+nt"r he"!th/"re 'er/e' (H/"re 'er/e'5)

    n En*!"nd t% e n%#n "' the N"t%n"! C"re St"nd"rd' C%''%n (NCSC)0

    $t also establishes new, independent ouncils to register social care workers, set

    standards in social care work and regulate the education and training of social

    workers in 9ngland and Fales.

    Fr% 1't A$r! 2>>2, the N"t%n"! C"re St"nd"rd' C%''%n (NCSC) e/"e

    re'$%n'!e &%r the re*'tr"t%n "nd n'$e/t%n %& "!! C"re ;%e' "nd $r"te

    he"!th/"re &"/!te' (n%# /"te*%r'ed "' 9Inde$endent ;%'$t"!'9) n En*!"nd0

    8acilities previously categorised as Mental 4ursing omesM are now also referred to

    as M$ndependent ospitalsM.

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    The N"t%n"! C"re St"nd"rd'

    C%''%n (NCSC) ' "!'%

    re'$%n'!e &%r

    $nspecting all care homes and independent

    hospitals

    !roviding help in compliance with the legislation

    Assisting in continual improvement of the quality of services

    Reviewing some complaints

    !romoting standards of care in accordance with the e-isting regulations

    8or a link to the official government legislation please click below>

    T;E MENTAL CAPACIT ACT 2>>=

    The Ment"! C"$"/t A/t 2>>= #"' &+!! $!eented %n 1 O/t%er 2>>0

    $t provided a legal framework for people who lack capacity and those caring for them

    by setting out key principles, procedures and safeguards.

    The A/t $r%de' *+d"n/e #th re*"rd' t% e$%#erent "nd n&%red

    de/'%n "n*, "n* t /!e"r th"t %'t nterent%n' re.+re the /%n'ent

    "nd $"rt/$"t%n %& the +!ner"!e "d+!t, "nd +'t !e*"!! e t"en nt%

    "//%+nt0

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    According to the ental apacity Act ode of !ractice,"whenever the term !a

    person who lacks capacity is used, it means a person who lacks capacity to make a

    particular decision or take a particular action for themselves at the time the decision

    or action needs to be taken."

    "#his reflects the fact that people may lack capacity to make some decisions for

    themselves, but will have capacity to make other decisions. $or e%ample, they may

    have capacity to make small decisions about everyday issues such as what to wear

    or what to eat, but lack capacity to make more comple% decisions about financial

    matters."

    The ental apacity Act )**E indicates that even when a

    person lacks capacity, they must still be encouraged to

    participate in the decision making process, and their past

    and present wishes should be into account.

    9ven though the person3s wishes are not legally decisive

    and may not be followed, they still carry significant legal

    weight and should be taken into account.

    8or further reading please go to the 0epartment of ealth3s website, section>

    The ental apacity Act )**E,

    http>//www.dh.gov.uk/en/ocialare/0eliveringsocialcare/entalapacity/entalap

    acityAct)**E/inde-.htm

    =ou can download the ental apacity Act ode of !ractice document 9R9, or go

    to the following website> http>//webarchive.nationalarchives.gov.uk/

    N/http>//www.dca.gov.uk/legal6policy/mental6capacity/mca6cp.pdfand download the

    document directly from the source website.

    T;E ;UMAN RIG;TS ACT 1

    ;+"n r*ht' "re /%nt"ned n the E+r%$e"n C%nent%n %n ;+"n R*ht'0

    The ;+"n R*ht' A/t 1 nte*r"ted the C%nent%n nt% U !"#0

    According to the 4o ecrets :uidance, abuse is a violation of an individual3s human

    and civil rights.

    http://www.dh.gov.uk/en/SocialCare/Deliveringsocialcare/MentalCapacity/MentalCapacityAct2005/index.htmhttp://www.dh.gov.uk/en/SocialCare/Deliveringsocialcare/MentalCapacity/MentalCapacityAct2005/index.htmhttp://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/legal-policy/mental-capacity/mca-cp.pdfhttp://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/legal-policy/mental-capacity/mca-cp.pdfhttp://www.dh.gov.uk/en/SocialCare/Deliveringsocialcare/MentalCapacity/MentalCapacityAct2005/index.htmhttp://www.dh.gov.uk/en/SocialCare/Deliveringsocialcare/MentalCapacity/MentalCapacityAct2005/index.htmhttp://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/legal-policy/mental-capacity/mca-cp.pdfhttp://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/legal-policy/mental-capacity/mca-cp.pdf
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    The human rights operate on the proportionality

    principle, which ensure that a balance is

    maintained between the rights of vulnerable

    adults and those who work with them.S"&e*+"rdn* ' "%+t $r%te/tn* $e%$!e,

    ther "+t%n%, nde$enden/e "nd &reed%

    t% "e /h%/e'0

    owever, people who work with vulnerable

    adults have legal rights too.

    Therefore, organisations should avoid putting in

    place e-cessive rules and measures to

    safeguard vulnerable adults, if the effect of

    implementing these rules and measures should

    be legally unfair on workers.

    ;+"n r*ht' $"rt/+!"r! re!e"nt n '"&e*+"rdn* +!ner"!e "d+!t' "re3

    The r*ht t% !&e ("rt/!e 2)

    The r*ht n%t t% e t%rt+red %r tre"ted n "n nh+"n %r de*r"dn* #"

    ("rt/!e J)

    The r*ht t% !ert ("rt/!e =)

    The r*ht t% re'$e/t &%r $r"te "nd &"! !&e, h%e "nd

    /%rre'$%nden/e ("rt/!e )

    T;E EUALIT ACT 2>1>

    The E.+"!t A/t 2>1> $r%de' " !e*'!"te &r"e#%r t% $r%te/t the r*ht' %&

    ndd+"!' "nd $r%de e.+"!t %& %$$%rt+nt &%r "!!, e'$e/"!! +!ner"!e

    $e%$!e0

    All organisations and individuals that provide a service to the public or a section of

    the public are obliged to adhere to this legislation.

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    The Act makes it unlawful to treat a disabled person unfavourably because of an

    issue arising from or as a consequence of a person3s disability.

    The A/t 't"te' th"t $e%$!e #th " H$r%te/ted /h"r"/ter't/5 (0e0 +!ner"!e

    $e%$!e) +'t e $r%te/ted &r% dre/t %r ndre/t d'/rn"t%n %n *r%+nd' %&ther3

    D'"!t

    Gender re"''*nent

    Pre*n"n/ "nd "ternt

    R"/e

    Re!*%n e!e& %r n%n e!e&

    SeK

    SeK+"! %rent"t%n

    A*e

    There&%re, "n%ne #%rn* #th +!ner"!e "d+!t' ' &%r"!! re.+red t%3

    8ollow the legal guidelines and company policies that apply to equality and

    diversity regulations.

    %bserve and report any signs of abuse,

    harassment or discrimination, particularly

    if vulnerable disabled people are involved.

    4urture positive relationships between different groups of people.

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    !romote positive attitudes towards disabled people, including positive actions

    to help people with protected characteristics overcome disadvantage.

    $nvolve people in decisions regarding their health and social care, and their

    access to services.

    The E.+"!t A/t 2>1> de&ne' '+/h ter' "' h"r, "+'e, "nd %ther

    eh"%+r' /"te*%red "' h"r"''ent0

    IMPORTANT TERMS RELATING TO SAFEGUARDING ADULTS AT RIS

    Ad+!t "t R' a person over +7 years of age, who is or may be in needof community care services by reason of mental health, age or illness, and who may

    not be able to look after themselves or protect themselves against abuse or

    e-ploitation. The term Adult at Risk is often used in place of Vulnerable Adult "which

    is still in use in many areas# as it indicates some fault on the part of the victim of

    abuse.

    Ad%/"/ services which havebeen put in place for people who may

    have difficulty in communicating their

    needs, to help them protect their rights

    and reach the services they need. $n

    times of crisis advocates can have a

    strong influence on the outcome of

    reviews, assessments and appeals.

    A!ert a concern raised within an organisation when abuse of an adult at riskhas been discovered or suspected. $t may come as a result of a number of situations

    including a disclosure, or an incident, as well as other signs or indications of abuse.

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    De$r"t%n %& Lert depriving an individual of their liberty even

    though the legal authorisation process has not been followed. The law does not give

    a definition of the term 2deprivation of liberty3 but describes an accumulation of

    restrictions, including being accommodated in a care home or hospital, when the

    relevant person is unable to consent to the accommodation and aspects of the care

    and treatment that is needed to prevent harm to self. OThe distinction between

    deprivation of and restriction upon liberty is merely one of degree or intensity and not

    one of nature or substanceP "0o& ode of !ractice#

    De$r"t%n %& Lert S"&e*+"rd' (D%LS)measures introduced in April )**1 "using the principles of ental apacity Act

    )**E#, in order to provide legal protection for people at risk, who do not have

    capacity to act for themselves and who may be deprived of their liberty. The

    authorisation process ensures that deprivation of liberty is necessary, proportionate

    and the least restrictive option and provides a legal process to challenge decisions to

    deprive someone of their liberty. The safeguards apply to people in 9ngland and

    Fales.

    ;"r ill treatment "both physical and non6physical#, avoidable deterioration in

    physical and mental healthK impairment of physical, emotional, intellectual or social

    development.

    In&%red /%n'ent6 a legal procedure to ensure that a voluntaryagreement is given by an individual before any course of action is taken, and the

    adult at risk understands the purpose, nature, possible effects and risks of that

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    action. The consent of the adult believed to be at risk should always be sought

    before the safeguarding procedures are undertaken.

    Ine't*"tn* %&&/er a staff member "often a ocial Forker or aanager within the organisation# who is in charge of a safeguarding investigation

    into a suspected /reported case of abuse. $nvestigating %fficer3s work is supervised

    by the afeguarding oordinator.

    Ment"! /"$"/t ability to make a decision about a specific matter atthe given moment in time, when taking the decision is required. Fhen people cannot

    make a decision for themselves, this is

    called lacking capacity.

    Re&err"! an action that takesplace when the afeguarding Referral

    !oint has been contacted by an individual

    who e-pressed their concern about the

    process of safeguarding of a particular

    adult, or with regards to an alleged

    abuse. A referral may happen as a result

    of an individual being informed of an alert.

    S"&e*+"rdn* Ad+!t'6 multi6disciplinary work to minimise andmanage a risk of abuse to adults who may be vulnerable. afeguarding procedures

    aim to enable an adult Owho is or may be eligible for community care servicesP to

    keep their independence, well6being, and ability to make their own decisions B

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    choices, in accordance with their human right to live a life that is free from abuse and

    neglect. afeguarding involves empowerment, protection and Justice.

    S"&e*+"rdn* C%%rdn"t%r a person working for a local Adultocial are or an 4, whose role is to ensure that an appropriate course of action

    is taken when a referral about safeguarding has been made. A afeguarding

    oordinator oversees how the alleged abuse/concern should be investigated and

    coordinates the investigation in progress, as well as supervises any protection

    arrangements required.

    V+!ner"!e Ad+!t see the term Adult at Risk.

    :h't!e-!%#n* in the conte-t of afeguarding> raising concerns

    about the practices of an organisation or an individual member of staff that might

    lead/have lead to or abuse of adults at risk. Fhistle6blowers disclose their identity or

    may act anonymously, which can make the investigation difficult. $n order to protect

    adults, whistle6blowers should always be treated seriously, confidentially and fairly.

    They should be informed of the measures taken to prevent abuse and also of their

    outcome.

    END OF SECTION 1

    %+ h"e re"/hed the end %& Se/t%n 1 %& %+r /%+r'e0

    P!e"'e $r%/eed t% /%$!ete the te't0

    P!e"'e &ee! &ree t% then %e %n t% Se/t%n 20

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