SAFETY RECALL DEMONSTRATION/DELIVERY HOLD: Certain …

October, 1999

To: All Ford and Lincoln Mercury Dealers

Subject: DEMONSTRATION / DELIVERY HOLD: Safety Recall 99S26: Certain 1999 MY Taurus & Sable, 1999-2000 MY Mustang and 2000 MY Continental Vehicles - Safety Belt Emergency Locking Retractor (ELR)/Automatic Locking Retractor (ALR) Switching Mechanism

References:

Dealer Announcement dated 12/17/98, Lincoln Commitment Special Handling Procedure (Attachment IV)

AFFECTED VEHICLES

Certain 1999 model year Taurus and Sable vehicles built at the Atlanta Assembly Plant from July 26, 1999 through August 12, 1999 and certain 1999 model year Taurus and Sable vehicles built at the Chicago Assembly Plant from July 28, 1999 through August 13, 1999.

Certain 1999 and 2000 model year Mustang vehicles built at the Dearborn Assembly Plant from July 28, 1999 through August 13, 1999.

Certain 2000 model year Continental vehicles built at the Wixom Assembly Plant from August 9, 1999 through August 12, 1999.

REASON FOR RECALL

In some of the affected vehicles, the safety belt may stick in the stowed position or the belt may not switch into the Automatic Locking Retractor (ALR) mode when fully extended. As a result the safety belt may be unusable or incapable of switching into the ALR mode. The ability of the safety belt retractor to lock in the event of an accident is not affected. The driver's safety belt is not equipped with the ALR feature and therefore is not affected.

SERVICE ACTION

Before demonstrating or delivering any of the vehicles involved in this recall, the dealer must inspect all of the suspect safety belt retractors in all of the affected vehicles and, if necessary, replace the safety belt(s). Additionally, the dealer will perform this recall procedure on all affected vehicles returned to the dealer for repair.

SAFETY RECALL 99S26

DEMONSTRATION/DELIVERY HOLD: Certain 1999 MY Taurus and Sable, 1999-2000 MY Mustang and 2000 MY Continental Vehicles - Safety Belt Emergency Locking Retractor (ELR) / Automatic Locking Retractor (ALR) Switching Mechanism

SAFETY BELT INSPECTION CHART

NOTE: The driver's safety belt is not affected. The third row safety belts in Taurus/Sable wagons are not affected. NOTE: Vehicles with the following interior colors are not affected:

LINCOLN COMMITMENT SPECIAL HANDLING PROCEDURE

(For Continental Owners Only)

The Lincoln Commitment Special Handling Procedure has been activated for all Continental owners affected by this recall. Please see dealer announcement dated 12/17/98, Lincoln Commitment Special Handling Procedure (Attachment IV). The special handling procedure provides additional allowance to enable dealers to offer Lincoln owners convenient vehicle handling.

Lincoln Mercury is asking for your support and the cooperation of your sales and service teams to make this a positive experience for our Continental customers, many of whom are new to the Lincoln family.

QUESTIONS?

Claims Information 1-800-423-8851

Other Recall Questions 1-800-325-5621

Attachments

Attachment I Administrative Information

Vehicle Inspect RH

FRONT Retractor

Inspect RH REAR Retractor

Inspect Center REAR Retractor

Inspect LH REAR Retractor

1999 MY Taurus/Sable No Yes No Yes

1999-2000 MY Mustang Yes Yes N/A Yes

2000 MY Continental Yes Yes Yes Yes

Vehicle Interior Trim Color Interior Trim Code 2nd digit (XX) 1999 MY Taurus/Sable Dark Denim Blue R 2000 MY Continental Lt. Parchment G 2000 MY Continental Med. Parchment H 2000 MY Continental Lt. Graphite 2

Attachment II Labor Allowances Parts Ordering Information

Attachment III Technical Information

Attachment IV Lincoln Commitment Special Handling Procedure Announcement Letter

ATTACHMENT I Safety Recall 99S26

DEMONSTRATION / DELIVERY HOLD: Certain 1999 MY Taurus & Sable, 1999-2000 MY Mustang and 2000 MY Continental Vehicles Safety Belt Emergency Locking Retractor (ELR)/Automatic Locking Retractor (ALR) Switching Mechanism

OASIS

You must use OASIS to determine if a vehicle is eligible for this recall.

PLEASE NOTE

Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,100 per vehicle.

PROMPTLY CORRECT

Promptly correct all affected vehicles on the enclosed VIN list (if provided) or the VIN list in the Ford Dealer Consolidated Communicator (FDCC) and other eligible vehicles which are brought to your dealership

DEALER-OWNER CONTACT

Immediately contact any affected owner whose name is not on the list. Give the owner a copy of the Owner Letter and schedule a service date.

NOTE: Continental owners should receive the "Lincoln Commitment Special Handling Procedure". Before calling Continental owners, review Attachment IV to familiarize yourself with this

special handling procedure.

REGIONAL CONTACT

Advise regional office if an owner:

cannot be contacted. does not make a service date.

CLAIMS PREPARATION AND SUBMISSION

Enter claims using DWE. Refer to ACESII Manual for claims preparation and submission information. To claim for the "Lincoln Commitment Special Handling" on Continental vehicles, follow the instructions on page two of Attachment IV.

RENTAL CARS

If a safety belt requires replacement, Ford will pay for a loaner or rental vehicle except for fuel which will be at the owner's expense. Rentals should be provided only while the vehicle is at the dealership for the safety belt replacement. Follow Extended Service Plan (ESP) guidelines for rental dollar amounts. Enter the word "LOANER" plus the number of days the vehicle was used in the Miscellaneous Expense area of the recall claim.

NOTE: Continental owners should receive the "Lincoln Commitment Special Handling Procedure". Before calling Continental owners, review Attachment IV to familiarize yourself with this special handling procedure.

PARTS RETENTION

Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures".

ATTACHMENT II Safety Recall 99S26

DEMONSTRATION / DELIVERY HOLD: Certain 1999 MY Taurus & Sable, 1999-2000 MY Mustang and 2000 MY Continental Vehicles Safety Belt Emergency Locking Retractor (ELR)/Automatic Locking Retractor (ALR) Switching Mechanism

LABOR ALLOWANCES

BASE OPERATIONS (All Vehicles)

Operation Description Labor Allowances Labor Operation

Inspect Safety Belt Build Date Codes and Release Vehicle

* Lincoln Commitment Special Handling does not apply to vehicles in dealer stock.

TAURUS/SABLE (Sedan)

TAURUS/SABLE (Wagon)

MUSTANG (Hardtop)

MUSTANG (Convertible)

CONTINENTAL

(All Affected Retractors Pass Inspection) 0.1 Hour 99S26A Inspect Safety Belt Build Date Codes and One (1) or More Affected Retractors Fail Inspection 0.1 Hour 99S26B

Administrative Allowance 0.1 Hour Misc. Expense Code "ADMIN"

Lincoln Commitment Special Handling * (Continental Only)

See Attachment IV

Misc. Expense Code "LCHP"

ADDITIONAL OPERATIONS Use only in conjunction with 99S26B if one

(1) or more affected retractors fail the Inspection

Enter these Labor Operations as a "RELATED DAMAGE" Repair When One (1) or More Affected Retractors Fail the Inspection

Operation Description Labor Allowances Labor Operation Replace One (1) Rear Safety Belt 0.4 Hours 99S26C Replace Two (2) Rear Safety Belts 0.5 Hours 99S26D

Operation Description Labor Allowances Labor Operation Replace One (1) Rear Safety Belt 0.3 Hours 99S26F Replace Two (2) Rear Safety Belts 0.6 Hours 99S26G

Operation Description Labor Allowances Labor Operation Replace Front Passenger Safety Belt 0.4 Hours 99S26H Replace One (1) Rear Safety Belt 0.4 Hours 99S26J Replace Two (2) Rear Safety Belts 0.6 Hours 99S26K

Operation Description Labor Allowances Labor Operation Replace Front Passenger Safety Belt 0.3 Hours 99S26L Replace One (1) Rear Safety Belt 0.2 Hours 99S26M Replace Two (2) Rear Safety Belts 0.3 Hours 99S26N

Operation Description Labor Allowances Labor Operation

PARTS REQUIREMENTS

Parts Ordering Information

If a vehicle does not pass the inspection and requires replacement of any safety belt, order parts by following ordering procedures listed below. When directed to call the Recall Hotline to order replacement safety belts, be prepared to provide the VIN, your Parts and Accessories code and part number(s) needed to the hotline analyst. For delivered units only, provide a loaner vehicle to the customer until repairs are complete. See Attachment I for details.

Ordering procedures for safety belts in Table 1 are as follows:

Table 1 - Taurus/Sable (Sedan)

Ordering procedures for safety belts in Table 2 are as follows:

Table 2 - Taurus/Sable (Wagon with Third Row Seating)

Replace Front Passenger Safety Belt 0.3 Hours 99S26P Replace One (1) or Two (2) Rear Safety Belt(s) 0.7 Hours 99S26R Replace Three (3) Rear Safety Belts 0.8 Hours 99S26S

Emergency/Interim/Stock Orders BEFORE 11/15/99 Call 1-800-325-5621 Emergency/Interim/Stock Orders After 11/15/99 Normal order process

Part Number Description Color Interior Trim Code 2nd Digit (XX)

XF1Z-54611B68-AAA

RH Rear Seat Retractor

Medium Prairie Tan P

XF1Z-54611B68-AAB

RH Rear Seat Retractor Medium Graphite 2

XF1Z-54611B69-AAA

LH Rear Seat Retractor


XF1Z-54611B69-AAB

LH Rear Seat Retractor Medium Graphite 2

Emergency/Interim/Stock Orders BEFORE 11/18/00 Call 1-800-325-5621 Emergency/Interim/Stock Orders After 11/18/00 Normal order process


XF1Z-74611B68-AAA



XF1Z-74611B68-AAB


XF1Z-74611B69-LH Rear Seat Medium Prairie P

Table 3 - Taurus/Sable (Wagon without Third Row Seating)

Table 4 - Mustang (Hardtop)

Table 5 - Mustang (Convertible)

AAA Retractor Tan XF1Z-74611B69-

AAB LH Rear Seat Retractor Medium Graphite 2


XF1Z-74611B68-BAA



XF1Z-74611B68-BAB


XF1Z-74611B69-BAA



XF1Z-74611B69-BAB



XR3Z-63611B08-AAA

RH Front Seat Retractor

Medium Parchment H

XR3Z-63611B08-AAC

RH Front Seat Retractor Medium Graphite 2

XR3Z-63611B08-AAB

RH Front Seat Retractor Midnight Black W

XR3Z-63611B68-AAB


Medium Parchment H

XR3Z-63611B68-AAC


XR3Z-63611B68-AAD

RH Rear Seat Retractor Midnight Black W

XR3Z-63611B69-AAB


Medium Parchment H

XR3Z-63611B69-AAC


XR3Z-63611B69-AAD

LH Rear Seat Retractor Midnight Black W


XR3Z-76611B08-RH Front Seat Medium H

Table 6 - Continental

AAA Retractor Parchment XR3Z-76611B08-

AAB RH Front Seat Retractor Medium Graphite 2

XR3Z-76611B08-AAC

RH Front Seat Retractor Midnight Black W,Z

XR3Z-76611B68-AAB


Medium Parchment H

XR3Z-76611B68-AAC


XR3Z-76611B68-AAD

RH Rear Seat Retractor Midnight Black W,Z

XR3Z-76611B69-AAB


Medium Parchment H

XR3Z-76611B69-AAC


XR3Z-76611B69-AAD

LH Rear Seat Retractor Midnight Black W,Z


YF3Z-54600A38-AAB

Center Rear Seat Retractor

Lt./Med. Parchment J

YF3Z-54600A38-AAC

Center Rear Seat Retractor Lt./Med. Graphite K

XF3Z-54600A38-AAE

Center Rear Seat Retractor Midnight Black W

YF3Z-54611B08-AAA

RH Front Seat Retractor

Lt./Med. Parchment J

YF3Z-54611B08-AAC

RH Front Seat Retractor Lt./Med. Graphite K

XF3Z-54611B08-AAE

RH Front Seat Retractor Midnight Black W

YF3Z-54611B68-AAB RH Rear Seat Retractor Lt./Med.

Parchment J

YF3Z-54611B68-AAC RH Rear Seat Retractor Lt./Med. Graphite K

XF3Z-54611B68-AAE RH Rear Seat Retractor Midnight Black W

YF3Z-54611B69-AAB LH Rear Seat Retractor Lt./Med.

Parchment J

YF3Z-54611B69-AAC LH Rear Seat Retractor Lt./Med. Graphite K

DEALER PRICE

For latest prices, refer to:

DOES II Updated Price Book

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.

ATTACHMENT III Safety Recall 99S26

SAFETY BELT RETRACTOR INSPECTION

AFFECTED VEHICLES:

CERTAIN 1999 MODEL YEAR TAURUS AND SABLE, 1999-2000 MODEL YEAR MUSTANG AND 2000 MODEL YEAR CONTINENTAL

OVERVIEW

Not all safety belt retractors require inspection. The safety belt retractors that will require inspection vary depending on the vehicle model. Refer to the "Safety Belt Inspection Chart" to determine which safety belt retractors are affected for the vehicle you are servicing.

NOTE: Each safety belt within any one vehicle may have a different date code. Be sure to inspect each affected retractor.

INSPECTION

1. Using the "Safety Belt Inspection Chart" below, determine which retractors need to be inspected.

SAFETY BELT INSPECTION CHART

XF3Z-54611B69-AAE LH Rear Seat Retractor Midnight Black W

Vehicle Inspect Front

Seat Passenger-Side Retractor

Inspect Rear Seat Passenger-Side

Retractor

Inspect Rear Seat Center Retractor

Inspect Rear Seat Driver-Side

Retractor 1999 MY

Taurus and No Yes No Yes

NOTE: The driver's safety belt is not affected. The third row safety belts in Taurus/Sable wagons are not affected.

2. On the retractors that need to be inspected, spool-out the safety belt webbing until the build label is visible. See Figure 1. IF THE SAFETY BELT WEBBING WILL NOT SPOOL-OUT, THE SAFETY BELT RETRACTOR MUST BE REPLACED.

FIGURE 1

3. Locate the build code on the build label. See Figure 2. 4. Identify the third, fourth and fifth digits of the build code. See Figure 2. This is the day of

manufacture (i.e. 218 = two hundred and eighteenth day of the year). Pass inspection: Day of manufacture code is before 200 or after 223, proceed to Step 5. Fail Inspection: Day of manufacture code is 200 through 223 (the safety belt retractor must be replaced).

Sable 1999-2000

MY Mustang Yes Yes No Yes

2000 MY Continental Yes Yes Yes Yes

FIGURE 2

5. Repeat steps 2 through 4 for each safety belt requiring inspection. Only release the vehicles that pass the date of manufacture code inspection on all affected safety belts.

6. On all vehicles that failed the inspection, proceed to "Safety Belt Retractor Replacement," to replace all safety belt retractors that failed the inspection.

SAFETY BELT RETRACTOR REPLACEMENT

CONTINENTAL

WARNING: TO AVOID ACCIDENTAL DEPLOYMENT AND POSSIBLE PERSONAL INJURY, THE BACKUP POWER SUPPLY MUST BE DEPLETED BEFORE REPAIRING OR REPLACING ANY FRONT OR SIDE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) COMPONENTS AND BEFORE SERVICING, REPLACING, ADJUSTING OR STRIKING COMPONENTS NEAR THE FRONT OR SIDE AIR BAG SENSORS, SUCH AS DOORS, INSTRUMENT PANEL, CONSOLE, DOOR LATCHES, STRIKERS, SEATS AND HOOD LATCHES.

PASSENGER FRONT SAFETY BELT RETRACTOR

1. Record the radio stations. 2. Disconnect the battery negative cable. Wait at least one (1) minute to deplete the backup

power supply before continuing with this service procedure. 3. Remove the front passenger-side upper anchor bolt trim cover. 4. Remove the front passenger-side safety belt upper and the lower anchor bolts. See Figure 3. 5. Remove the passenger-side B-pillar trim panel. See Figure 3.

FIGURE 3

6. Remove the safety belt web guide. See Figure 4. 7. Remove the safety belt retractor retaining bolt, then remove the safety belt retractor. See

Figure 4.

FIGURE 4

8. Install the new safety belt retractor. Tighten the retaining bolt to 40 Nm (30 lb-ft). 9. Install the safety belt web guide.

10. Install the passenger-side B-pillar trim panel. 11. Install the front passenger-side safety belt upper and the lower anchor bolts. Tighten the

anchor bolts to 40 Nm (30 lb-ft). 12. If rear seat safety belt retractor replacement is not required, proceed as follows:

Connect the battery negative cable. Program the radio stations.

CONTINENTAL

WARNING: TO AVOID ACCIDENTAL DEPLOYMENT AND POSSIBLE PERSONAL INJURY, THE BACKUP POWER SUPPLY MUST BE DEPLETED BEFORE REPAIRING OR REPLACING ANY FRONT OR SIDE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) COMPONENTS AND BEFORE SERVICING, REPLACING, ADJUSTING OR STRIKING COMPONENTS NEAR THE FRONT OR SIDE AIR BAG SENSORS, SUCH AS DOORS, INSTRUMENT PANEL, CONSOLE, DOOR LATCHES, STRIKERS, SEATS AND HOOD LATCHES.

REAR SEAT SAFETY BELT RETRACTORS

1. If the backup power supply has not been depleted, proceed as follows: Record the radio stations. Disconnect the battery negative cable. Wait at least one (1) minute to deplete the backup power supply before continuing with this service procedure.

2. Remove the rear seat cushion. The ashtray electrical connector must be disconnected before removing the cushion from the vehicle.

3. Remove the rear backrest cushion. 4. Position both driver-side and passenger-side scuff plates away from the rocker panels. See

Figure 5. 5. Position both driver-side and passenger-side lower quarter trim panels away from the quarter

panels. See Figure 5. 6. Remove both driver-side and passenger-side outboard safety belt lower anchor bolts. See

Figure 5.

FIGURE 5

7. Remove both driver-side and passenger-side lower quarter trim panels. 8. Remove the seaming welt (weather strip) from both rear door openings. 9. Remove both driver-side and passenger-side upper quarter trim panels.

10. Remove the center safety belt lower anchor bolt. 11. Open the trunk. 12. Remove the luggage compartment lower back panel (fabric panel covering underside of

package tray).

13. Lower the module tray. See Figure 6.

FIGURE 6

14. Remove the hi-mount stop lamp housing as follows: Disconnect the hi-mount stop lamp electrical connector. Unsnap and remove the hi-mount stop lamp bulb holder Remove the hi-mount stop lamp housing retaining screws. Individually squeeze together the tangs on the retaining clips and the push clip through the decklid. From inside the vehicle, remove the hi-mount stop lamp housing.

15. Remove the center safety belt bezel from the package tray trim panel. See Figure 7. 16. Remove the package tray trim panel. See Figure 7.

FIGURE 7

17. If outboard retractor(s) replacement is required, proceed as follows: Remove the safety belt upper anchor bolt(s). See Figure 8.

Remove the safety belt retractor retaining bolt(s), then remove the safety belt retractor(s). See Figure 8. Install the new safety belt retractor(s). Tighten the retaining bolt(s) to 40 Nm (30 lb-ft). Install the safety belt upper anchor bolt(s). Tighten the anchor bolt(s) to 40 Nm (30 lb-ft).

18. If center retractor replacement is required, proceed as follows: Remove the center retractor retaining bolt. Turn the retractor 90 degrees, then remove the center retractor. See Figure 8. Install the new center retractor. Tighten the retaining bolt to 40 Nm (30 lb-ft).

FIGURE 8

19. Install the package tray trim panel. Route the center safety belt through the trim panel before final installation.

20. Install the center safety belt bezel into the package tray trim panel. 21. Install the hi-mount stop lamp housing as follows:

Position the hi-mount stop lamp housing in the installed position. Make sure the retaining clips snap into position. From the luggage compartment, install the housing retaining screws. Tighten the screws securely. Install the hi-mount stop lamp bulb holder assembly. Make sure the holder snaps into position. Connect the hi-mount stop lamp electrical connector.

22. Position the module tray back in the installed position. 23. Install the luggage compartment lower back panel. 24. Close the trunk. 25. Install the center safety belt lower anchor bolt. Tighten the anchor bolt to 40 Nm (30 lb-ft). 26. Install both driver-side and passenger-side upper quarter trim panels. Route the safety belt

through the trim panel before final installation. 27. Install both rear door seaming welts. 28. Position both driver-side and passenger-side lower quarter trim panels close to the installed

position, then route both outboard safety belt lower anchors through the trim panels. 29. Install both driver-side and passenger-side outboard safety belt lower anchor bolts. Tighten the

anchor bolts to 40 Nm (30 lb-ft). 30. Install both driver-side and passenger-side lower quarter trim panels.

31. Install both driver-side and passenger-side scuff plates. 32. Install the rear backrest cushion. Tighten the retainers to 5 Nm (45 lb-in). 33. Position the rear seat cushion close to the installed position, then connect the ashtray electrical

connector. 34. Install the rear seat cushion. 35. Connect the battery negative cable. 36. Program the radio stations.

MUSTANG HARDTOP

FRONT AND REAR SEAT SAFETY BELT RETRACTORS

NOTE: If both rear seat safety belt retractors require replacement, remove the driver-side and passenger-side components during the same step.

1. Position both front seats fully forward. 2. Remove the rear seat cushion. 3. Remove the rear seat safety belt lower anchor bolt(s). 4. Remove the scuff plate(s). 5. Fold-down the rear backrest cushion(s). See Figure 9. 6. Remove the backrest bolster. See Figure 9. 7. Remove the front seat safety belt upper anchor bolt(s). See Figure 9. 8. Remove the coat hook(s). See Figure 9. 9. Remove the upper quarter trim panel(s). See Figure 9.

10. Remove the lower quarter trim panel(s). See Figure 9.

FIGURE 9

11. If front passenger-side safety belt retractor replacement is required, proceed as follows: Remove the safety belt lower anchor bolt. See Figure 10. Remove the safety bolt retractor retaining bolt, then remove the safety belt retractor. See Figure 10.

FIGURE 10

Install the new safety belt retractor. Tighten the retaining bolt to 40 Nm (30 lb-ft). Install the safety belt lower anchor bolt. Tighten the anchor bolt to 40 Nm (30 lb-ft).

12. If rear retractor(s) replacement is required, proceed as follows: Remove the safety belt upper anchor bolt(s). See Figure 11. Remove the safety belt retractor retaining bolt(s), then remove the safety belt retractor(s). See Figure 11.

FIGURE 11

Install the new safety belt retractor(s). Tighten the retaining bolt(s) to 40 Nm (30 lb-ft). Install the safety belt upper anchor bolt(s). Tighten the anchor bolt(s) to 40 Nm (30 lb-ft).

13. Install the lower quarter trim panel. Route the front seat safety belt through the trim panel before final installation.

14. Install the upper quarter trim panel. Route the rear seat safety belt through the trim panel before final installation.

15. Install the coat hook(s). Tighten the screw securely. 16. Install the front seat safety belt upper anchor bolt(s). Tighten the anchor bolt(s) to 40 Nm (30

lb-ft). 17. Install the backrest bolster. Tighten the retaining bolts to 11 Nm (8 lb-ft). 18. Position the rear backrest cushion(s) to the upright position. 19. Install the scuff plates(s). 20. Install the rear seat safety lower anchor bolt(s). Tighten the anchor bolt(s) to 40 Nm (30 lb-ft). 21. Install the rear seat cushion. 22. Position both front seats in their original position.

MUSTANG CONVERTIBLE

PASSENGER FRONT SAFETY BELT RETRACTOR

1. Position both front seats fully forward. 2. Remove the rear seat cushion. 3. Remove the scuff plate. 4. Remove the rear backrest cushion. 5. Remove the front safety belt lower anchor bolt. See Figure 12. 6. Remove the upper speaker cover and slot trim cover. See Figure 12. 7. Remove the quarter trim panel pushpins and remove the panel. See Figure 12.

FIGURE 12

8. Remove the retainers from the safety belt retractor and remove the safety belt retractor. See Figure 13.

FIGURE 13

9. Install the new safety belt retractor. Tighten the retractor retainers to 30 Nm (22 lb-ft). 10. Install the quarter trim panel. Route the front seat safety belt through the trim panel before

final installation. 11. Install the upper speaker cover and slot trim cover. 12. Install the front safety belt lower anchor bolt. Tighten the anchor bolt to 40 Nm (30 lb-ft). 13. Install the rear backrest cushion. Tighten the retaining bolts to 11 Nm (8 lb-ft). 14. Install the scuff plate. 15. Install the rear seat cushion. Do not install if the rear seat safety belt retractors require

replacement. 16. Position both front seats to their original position.

MUSTANG CONVERTIBLE


1. Remove the rear seat cushion, if necessary. 2. Remove the rear seat safety belt lower anchor bolt(s). See Figure 14.

FIGURE 14

3. Open the trunk. 4. Remove the front lining board (fabric panel covering underside of decklid). 5. Remove the safety belt retractor retaining bolt(s), then remove the safety belt retractor(s) and

web guide(s) as an assembly. See Figure 15.

FIGURE 15

6. Install the new safety belt retractor(s). Tighten the retaining bolt(s) to 40 Nm (30 lb-ft). 7. Install the front lining board. 8. Close the trunk. 9. Install the rear seat safety belt lower anchor bolt(s). Tighten the anchor bolt(s) to 40 Nm (30

lb-ft). 10. Install the rear seat cushion.

TAURUS/SABLE SEDAN


NOTE: If both rear seat safety belt retractors require replacement, remove the driver-side and passenger-side components during the same step.

1. Remove the rear seat cushion and backrest cushion. 2. Position the rear door scuff plate(s) away from the lower quarter trim panel. See Figure 16. 3. Position the quarter trim panel(s) away from the quarter panel. See Figure 16. 4. Remove the rear seat safety belt lower anchor bolt(s). See Figure 16.

FIGURE 16

5. Remove the lower quarter trim panel(s). 6. Position the upper quarter trim panel(s) as shown in Figure 17. 7. Remove the safety belt upper anchor bolt(s), then remove the upper quarter trim panel(s). See

Figure 17.

FIGURE 17

8. Remove the safety belt retractor retaining bolt(s), then remove the safety belt retractor(s). See

Figure 18.

FIGURE 18

9. Install the new safety belt retractor(s). Tighten the retaining bolt(s) to 40 Nm (30 lb-ft). 10. Position the upper quarter trim panel(s) near the installed position, then route the safety belt

webbing through the trim panel. 11. Install the safety belt upper anchor bolt(s). Tighten the anchor bolt(s) to 40 Nm (30 lb-ft). 12. Install the upper quarter trim panel(s). 13. Position the lower quarter trim panel(s) close to the installed position, then route the safety belt

webbing through the trim panel. 14. Install the rear seat safety belt lower anchor bolt(s). Tighten the anchor bolt(s) to 40 Nm (30

lb-ft). 15. Install the lower quarter trim panel(s). 16. Position the rear door scuff plate(s) in the installed position. 17. Install the rear backrest cushion. Tighten the retainers to 23 Nm (16 lb-ft). 18. Install the rear seat cushion.

TAURUS/SABLE WAGON


1. Remove the rear seat cushion. 2. Position the rear door scuff plate away from the quarter trim panel. See Figure 19. 3. Remove the rear seat side pad retaining screw. See Figure 19.

FIGURE 19

4. Fold-down the rear seat back. 5. Remove the rear seat side pad. 6. On third row seat equipped vehicles, remove the third row seat safety belt upper anchor nut.

See Figure 20.

FIGURE 20

7. Position the quarter trim panel as shown in Figure 21. 8. Remove the rear seat safety belt lower anchor bolt. See Figure 21.

FIGURE 21

9. Remove the rear seat safety belt upper anchor bolt. See Figure 22.

FIGURE 22

10. Remove the safety belt retractor retaining bolt, then remove the safety belt retractor. 11. Install the new safety belt retractor. Tighten the retaining bolt(s) to 40 Nm (30 lb-ft). 12. Install the rear seat safety belt upper and lower anchor bolts. Tighten the anchor bolts to 40

Nm (30 lb-ft). 13. Position the quarter trim panel back in the installed position. 14. On third row seat equipped vehicles, install the third row seat safety belt upper anchor nut.

Tighten the anchor nut to 40 Nm (30 lb-ft). 15. Install the rear seat side pad. 16. Reposition the rear seat back to the upright position. 17. Install the rear seat side pad retaining screw. Tighten the retaining screw securely. 18. Position the rear door scuff plate in the installed position.

19. Repeat Steps 2 through 16 if a second rear seat safety belt retractor replacement is required. 20. Install the rear seat cushion.

ATTACHMENT IV Safety Recall 99S26

Program Announcement Letter Lincoln Commitment Special Handling

December 17, 1998

To:

All Lincoln Mercury and Ford Dealers

cc:

Parts Managers Service Managers

Subject:

Announcing Lincoln Commitment Special Customer Handling Procedure for Certain Recalls and Owner Notification Programs

As part of our ongoing commitment to Lincoln customers, we are pleased to announce the Lincoln Commitment Special Customer Handling Procedure to provide additional dealer compensation for certain Recalls and Owner Notification Programs (ONP's) that affect Lincoln brand vehicles.

This additional compensation is being provided to allow dealers to provide personalized service designed to make the recall repair a positive experience for the Lincoln customer, many of whom are new to the Lincoln family.

Each Recall/ONP Bulletin affecting Lincoln vehicles will indicate whether the Lincoln Commitment Special Customer Handling Procedure is authorized; please note that not every Recall/ONP will qualify for this procedure and that the procedure will not be communicated to customers as a normal benefit of the Lincoln Commitment Program. Special handling and claiming instructions are included on the attached page. This program will apply only to Lincoln vehicles which have been delivered to customers.

We ask you to make maximum usage of these special enhancements to the Lincoln Commitment Program when applicable. Thank you in advance for your support of this program and our commitment to surprise and delight our Lincoln customers.

/O.S.B./

Mark Hutchins President Lincoln Mercury

/O.S.B./ M.D. Jordan Executive Director Ford Customer Service Division North America

Program Announcement Letter Lincoln Commitment Special Handling

NOTE: Special Customer Handling does not apply to vehicles in stock or in daily rental fleets.

If Dealer Picks up and Returns Vehicle for Customer:

*Or repair on-site if appropriate; if on-site repair is performed, rental charges do not apply.

If Customer Brings Vehicle to Dealer:

Special Service Dealer Compensation Claim Procedure - Pick up the customers vehicle (at a location of their preference such as home or place of business) and return after repair* - Drop off comparable loaner vehicle - Refill fuel tank - Wash and vacuum vehicle - Return vehicle to customer after repair is completed

Up to 2 hours additional labor (converted to a dollar amount) plus actual cost of fuel and wash/vacuum ---------------------------- Note: Labor time to fill tank and wash/vacuum has been included in 2 hour allowance ---------------------------- Labor subject to time recording procedures as outlined in Warranty & Policy Manual

Submit total dollar value (labor+fuel+wash/vacuum) using Misc. Expense Code "LCHP" ---------------------------- EXAMPLE (using example labor rate of $58/hour and fuel cost of $1.05/gallon): ---------------------------- 1.2 hrs. labor* = $69.60 9.0 gals fuel = 9.45 Wash/vacuum = 3.50 Total Submitted = $82.55 ---------------------------- *travel time+fueling/washing labor

Provide comparable loaner vehicle to customer when vehicle is picked up

Actual cost up to a maximum of $35 per day for a Lincoln loaner or up to $18 per day for a Mercury or Ford loaner (This does not count against TAP allocation)

Submit up to 3 days maximum using "LOANER" (if additional days are required, call 1-800-325-5621 for authorization)

Perform Recall/ONP repair at dealership

Inspection/repair labor allowance as specified in Recall/ONP Bulletin

See applicable Recall/ONP Bulletin

Special Service Dealer Compensation Claim Procedure Perform Recall/ONP repair at

Inspection/repair labor allowance as specified in Recall/ONP Bulletin See applicable Recall/ONP Bulletin

October, 1999

Serial Number: 12345678901234567 99S26

Mr. John Sample 123 Main Street Anywhere, USA 12345

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 1999 model year Taurus and Sable vehicles, certain 1999-2000 model year Mustang vehicles and certain 2000 model year Continental vehicles.

SAFETY DEFECT

In some of the affected vehicles, the safety belt may stick in the stowed position or the belt may not switch into the Automatic Locking Retractor (ALR) mode when fully extended. As a result the safety belt may be unusable or incapable of switching into the ALR mode. The ability of the safety belt retractor to lock in the event of an accident is not affected. The driver's safety belt is not equipped with the ALR feature and therefore is not affected. Please refer to your vehicle owner guidefor further information regarding the ALR feature and operation.

REPAIRS

At no cost to you, your dealer will inspect your vehicle's affected safety belt retractor(s) and, as necessary, replace the safety belt(s). Dealers currently have instructions and parts ordering information.

HOW LONG WILL IT TAKE?

The time needed for this repair is less than one-half day. However, due to service scheduling requirements, your dealer may need your vehicle for a longer period of time.

Please call your dealer for a service date for Safety Recall 99S26 without delay.

dealership Provide comparable loaner vehicle to customer

Actual cost up to a maximum of $35 per day for a Lincoln loaner or up to $18 per day for a Mercury or Ford loaner (This does not count against TAP allocation)

Submit up to 3 days maximum using "LOANER" (if additional days are required, call 1-800-325-5621 for authorization)

Refill fuel tank and wash/ vacuum vehicle

Up to 0.5 hour additional labor (converted to a dollar amount) plus actual cost of fuel and wash/vacuum

Submit total dollar value (labor+fuel+wash/vacuum) using Misc. Expense Code "LCHP"

When you bring your vehicle in, show the dealer this letter. If you misplace this letter, your dealer will still do the work, free of charge.

RENTAL VEHICLES

If your safety belt(s) require replacement, the safety belt will need to be ordered. In these cases, your dealer is authorized to provide a free loaner vehicle (except for fuel) until repairs can be completed.

CHANGED ADDRESS OR SOLD THE VEHICLE?

Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address or sold the vehicle.

If the dealer doesn't make the repair promptly and without charge talk to the dealer service manager. You may also contact the Ford Customer Assistance Center by calling toll-free 1-800-392-3673, (1-800-392-FORD), or by writing to Ford Customer Assistance Center, P. O. Box 6248, Dearborn, Michigan 48121.

You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S. W., Washington, D. C. 20590 or call the toll free Auto Safety Hotline 1-800-424-9393 (Washington, D. C. area residents may call 366-0123).

We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your vehicle.

SAFETY RECALL 99S26

CPR В© 1999 FORD MOTOR COMPANY Published By: Recall/Service Programs Department Ford Customer Service Division

Documents

SAFETY RECALL DEMONSTRATION/DELIVERY HOLD: Certain …