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Safety Handbook 2017/18 SAFELY IS THE CHOICE…SAFETY IS THE RESULT Orientation Copy - 2017

Safety Handbook Safety Handbook.pdf ·  · 2017-06-204.0 Safety Rights ... Multiple incidents could initiate a SIP. ... consider and resolve matters respecting health and safety

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Safety Handbook

2017/18

SAFELY IS THE CHOICE…SAFETY IS THE RESULT

Orientation Copy - 2017

Emergency Contact Numbers

Add required phone numbers in the space provided.

Be sure to test each number to ensure it is correct. POLICE / FIRE / EMS ........................................... _____________________

Hospital/Clinic ..................................................... _____________________

Hotline ...................................................................................... 306-541-9338

Communications ..................................................................... 306-787-6815

ADM ...................................................................... _____________________

Director ................................................................. _____________________

Manager/DOM ...................................................... _____________________

Supervisor/SO (this section) .............................. _____________________

Supervisor/SO (buddy section) .......................... _____________________

Safety Coordinator .............................................. _____________________

Radiation Safety Officer .......................................................... 306-229-3202

Regional Environmental Specialist ................... _____________________

Fleet ...................................................................... _____________________

Police (Non-Emergency) ..................................... _____________________

RCMP (Non-Emergency) ..................................... _____________________

Poison Control ...................................................................... 1-866-454-1212

Spill Control Centre .............................................................. 1-800-667-7525

Table of Contents

1.0 Introduction ...................................................................................................................................................................... 4

2.0 Safety Management System ............................................................................................................................................. 5

3.0 Safety Accountability ........................................................................................................................................................ 6

4.0 Safety Rights ...................................................................................................................................................................... 6

5.0 Occupational Health Committee & Representatives ........................................................................................................ 9

6.0 Safety Policy Statement .................................................................................................................................................. 12

7.0 Safety Rules ..................................................................................................................................................................... 13

8.0 Workplace Responsibility System ................................................................................................................................... 14

9.0 Safety Training Program .................................................................................................................................................. 16

10.0 Safety Communication .................................................................................................................................................. 18

11.0 Hazard Identification and Risk Mitigation ..................................................................................................................... 21

12.0 Incident Reporting ........................................................................................................................................................ 23

13.0 Return to Work ............................................................................................................................................................. 24

14.0 Personal Protective Equipment .................................................................................................................................... 25

15.0 Hearing Protection ........................................................................................................................................................ 27

16.0 WHMIS .......................................................................................................................................................................... 29

17.0 Radiation Safety ............................................................................................................................................................ 34

18.0 Employee Wellness ....................................................................................................................................................... 36

19.0 Safety Tips ..................................................................................................................................................................... 43

20.0 Safety Recognition ........................................................................................................................................................ 47

21.0 Emergency Preparedness .............................................................................................................................................. 49

MHI’s safety record has steadily improved.

As our safety culture improves and our safety roles and responsibilities become entrenched in our organization and we will continue to see safety improvements in all areas.

To this end, this handbook further defines an individual’s role in achieving safety excellence. Take the time to fully understand expectations and as always, your Safety Coordinator is available to provide assistance.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

1.0 Introduction

Working safely is a choice and it’s a choice each and every one of us should defend as passionately as needed to ensure we get home safe at the end of the day.

To assist “working safely” this handbook was developed to pass along critical safety information and define safety expectations that will allow us to achieve our safety objectives.

All employees are responsible and accountable for MHI’s safety performance. Understand the contents of this handbook. Understand the documents referenced in this handbook. If you have questions – ask for clarification.

1.1 Safety Objectives, Goals & Targets The employer/employee objective is to make the workplace safer for all employees and to reduce losses.

Our overarching safety goal is to achieve Mission:Zero…Zero Injuries - Zero Pain and Suffering - Zero Fatalities.

Safety targets that support the safety goal of achieving Mission:Zero are established annually. The targets are established by the Safety Branch in consultation with Executive.

Mission:Zero

InjuryRate

Reduction

LostTime

Reduction

Property & Equipment

Incident Reduction

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

2.0 Safety Management System The Ministry of Highways and Infrastructure Safety Management System is designed to meet applicable legislation and the Joint Industry Committee “Guide to the Framework of Standards for Health and Safety Programs”.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

3.0 Safety Accountability We hear this all the time but what does safety accountability really mean? Safety Accountability is about individual achievement and how well we did against expectations. Once a person knows the expectations the primary tool is to provide feedback! Most people are fully capable of meeting expectations! However, if a gap exists the gap is usually closed by Coaching. If coaching does not close the gap then a Safety Improvement Plan may be initiated.

3.1 Coaching i. Coaching involves “knowledge transfer” and is a discussion between two people.

ii. Coaching is usually provided by the supervisor. iii. Timely coaching can set an employee up for ongoing success. iv. Coaching is a proactive way of preventing a safety incident. v. Two incidents may trigger formal coaching via Safety Branch.

3.2 Safety Improvement Plan (SIP) i. If coaching doesn’t result in the desired outcome then a SIP is put in place.

ii. Employee participation in creating the SIP is a key to success. iii. Regular check-ins ensure the plan is appropriate and on track. iv. A SIP is a proactive way of preventing a safety incident. v. Multiple incidents could initiate a SIP.

3.3 Discipline Discipline would only be used if the at risk behavior is “culpable”. If an employee is aware of expectations, has appropriate training and works with due diligence then discipline will be a rarity. If discipline is applicable it will follow PS 803 – Corrective Discipline.

At risk safety behavior is culpable behavior if; i. The employee knows, or could reasonably be expected to know, the expectation.

ii. The employee is capable of meeting the expectation. iii. The employee behaves in a manner that does not support the expectation.

Safety Accountability

Performance Gap Exists

Coaching and/or

Safety Improvement

Plan

and/or Discipline

Expectations and Performance and Feedback

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

4.0 Safety Rights All employees have three fundamental safety rights…

The Right to Know… i. The hazards present in the workplace or worksite.

ii. The controls in place to reduce the hazards risk profile.

The Right to Participate… i. Assist with inspections.

ii. Join an Occupational Health Committee. iii. Identify hazards in the workplace.

The Right to Refuse… i. Work that is unusually dangerous.

4.1 Right to Refuse Process

Saskatchewan Employment Act…“A worker may refuse to perform any particular act or series of acts at a place of employment if the worker has reasonable grounds to believe that the act or series of acts is unusually dangerous to the worker’s health or safety or the health or safety of any other person at the place of employment…”

Step I – if an employee believes the work is unusually dangerous to them or other workers, the employee must notify the supervisor and provide their reasons for refusing.

Step II – the supervisor, acting on behalf of the employer, will work with the employee to resolve the situation. If the situation is not resolved to the satisfaction of the employee then,

Step III – the Occupational Health Representative or Committee for that location will work with the employee and employer to resolve the situation. If the decision does not satisfy the employee or employer then,

Step IV – the employee or employer may request an Occupational Health Officer from the Ministry of Labour Relations and Workplace Safety to investigate. The decision of the Occupational Health Officer will be final and will generally result in…

Advise Supervisor Employee &

Supervisor Work Together

May Need OHR/C Assistance

May Need LRWS Assistance

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

i. If the decision is in favour of the employee, a Notice of Contravention for the employer. ii. If the decision is in favour of the employer, the employee will be advised that the work is not

unusually dangerous and must return to work. If, during this process, the supervisor needs to assign the work to another worker(s), this may only be done if, the employer notifies the worker(s), in writing, of… a. The refusal and the reasons for the refusal.

b. The employer’s justification that the work can be done safely.

c. That the employee has the right to refuse.

Right to

Know

Right to Participate

Right to Refuse

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

5.0 Occupational Health Committee & Representatives

5.1 Structure

An Occupational Health & Safety Representative (OHSR) is required for each functional unit at a location OR for a location having less than 10 workers.

A location having 10 or more workers must have a Local Occupational Health Committee (LOHC). For example, Victoria Towers. As directed by management, OHSR’s may form their own local committee. For example…District 8500 has a LOHC consisting of the DOM and OHSR’s from each of the sections in 8500.

A Regional Occupational Health Committee (ROHC) is formed to represent individuals that do similar work. For example, Fleet, Northern Operations, Signing, etc.

The Ministry Occupational Health Committee (MOHC) is a collection of ROHC’s.

A committee typically has 2 to 12 members and at least half the members must be workers.

A person who is a representative or sits on a committee will typically have a term of three years and can be re-designated for a subsequent term.

Each member of an OHS Committee and every OHS Representative should have OHC Level 1 & Level 2 training (or equivalent).

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

5.2 Membership

(a) Occupational Health & Safety Representative (OHSR) - The most important position in the Occupation Health Committee structure belongs to the OHSR as they are the people who will deal with safety concerns or field questions from frontline staff. The OHSR is an in scope person that is elected by frontline staff and will represent workers on a Local Occupational Health Committee (LOHC). (b) LOHC - The LOHC will consist of OHSR’s and one OHSR will be elected the “Employee Co-chair”. The LOHC will also have an out of scope representative that will be the “Employer Co-chair”. The LOHC co-chairs will sit on a Regional Occupational Health Committee (ROHC). (c) ROHC - The LOHC co-chairs will sit on the appropriate Regional Occupational Health Committee. The ROHC will designate an “Employer Co-chair” and elect an “Employee Co-chair”. (d) MOHC - The ROHC co-chairs will sit on the Ministry Occupational Health Committee.

5.3 Occupational Health and Safety Representative Roles and Responsibilities

Mandate: continuing concern with respect to health and safety of workers represented by OHSR.

(a) Identification and control of health and safety hazards at place of employment.

(b) To receive and distribute health and safety information to workers.

(c) To receive, consider and resolve matters respecting health and safety of workers.

(d) To maintain records.

(e) Receive Occupational Health Officer reports/compliance undertaking/notices of contravention.

(f) Conduct workplace inspections and notify employer of unsafe conditions or contraventions.

(g) Investigate; i. Incidents that cause/may cause a death

ii. Incidents that cause serious bodily injury iii. Dangerous occurrences.

5.4 Occupational Health and Safety Committee Roles and Responsibilities

Mandate: continuing concern with respect to health and safety of workers represented by committee.

(a) Identification and control of health and safety hazards at place of employment.

(b) Promote/recommend delivery of OHS education and information programs for workers.

(c) To maintain records/minutes.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

(d) To receive, consider and resolve matters respecting health and safety of workers.

(e) Receive Occupational Health Officer reports/compliance undertaking/notices of contravention.

(f) Conduct workplace inspections and notify employer of unsafe conditions or contravention.

(g) Participate in industrial hygiene activities (e.g. noise survey).

(h) Participate in personal protective equipment selection process.

(i) Mentor and encourage all employees to follow safety policies, SOP’s, and to work safely.

(j) Committee to investigate “right to refuse” - decisions must be unanimous. (k) Co-chairs to investigate;

i. Incidents that cause/may cause death or require 24 hour or longer hospital stay. ii. Dangerous occurrences.

5.5 Occupational Health Committee Meeting and Minutes (a) Meetings

i. Every quarter. ii. Must have a “quorum”.

iii. Minutes documented and posted. (b) Meeting Minutes

i. Document minutes using approved template. ii. Issue approved minutes within 5 business days of the meeting date.

iii. Committee meeting minutes must be signed by both co-chairpersons. iv. Copies of OHSC meeting minutes must be posted in a conspicuous location within the shop/office

and distributed electronically to DOM/Director and Central Resource Coordinator (CRC). (c) Safety Concerns

i. A safety concern raised at the OHC meeting must be promptly resolved at the committee level. ii. Safety concerns not resolved at the meeting will be assigned to a committee member with a

specified completion date. This shall be recorded in the minutes. iii. In the event that a safety concern is not resolved within 2 consecutive meetings, including the

meeting where the safety concern was raised, the safety concern will be elevated to the next level committee for actions.

(d) Attendance i. Attendance at meetings should be considered mandatory.

ii. If attendance it not possible the expectation is that an alternate will attend – “in scope for in scope” and “out of scope for out of scope”.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

6.0 Safety Policy Statement

The Health and Safety Policy Statement, endorsed by senior executive, came into effect on July 4th, 2016. The policy will be reviewed for suitability by executive during the annual Safety Management System Review process. Our Health and Safety Policy Statement accomplishes three primary objectives…

1. Defines our overall commitment to safety 2. Defines high level safety expectations 3. Guides development of our Safety Management System

It is expected that all employees will have a working knowledge of the Health & Safety Policy Statement.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

7.0 Safety Rules

The Safety Rules, endorsed by the Ministry Occupational Health Committee (MOHC), came into effect on July 4th, 2016. The Safety Rules will be reviewed by MOHC annually for suitability.

The Safety Rules were developed… 1. To define high level safety expectations. 2. Address common hazards. 3. Drive safety culture improvement.

The expectation is that employees will diligently follow the Safety Rules and lead by example.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

8.0 Workplace Responsibility System

The key to improved safety performance is a culture that secures involvement and participation, at all levels, that focuses on incident prevention rather than incident analysis. Accordingly, responsibility for hazard identification and control is shared by all parties in the workplace.

The expectation is that all parties will master their responsibilities within the Workplace Responsibility System.

8.1 Senior Executive Responsibilities i. Ensures Safety Management System is developed, implemented and improved.

ii. Participates in Safety Management System review. iii. Ensures direct reports implement and maintain Safety Management System programs

applicable to their work. iv. Ensures direct reports resolve safety concerns in a timely matter. I. Ensures direct reports are trained in all matters necessary to protect health and safety.

8.2 Managers/Supervisors i. Ensures Safety Management System programs applicable to their line of work are

implemented. ii. Leads by example and promotes a safe workplace.

iii. Holds direct reports accountable to safety expectations. iv. Ensures safety concerns are resolved in a timely matter. v. Ensures hazards are identified, quantified and controlled.

vi. Ensures direct reports are trained in all matters necessary to protect health and safety. vii. Takes action to correct unsafe conditions or behaviours when they become aware of them.

viii. Ensures direct reports are not exposed to harassment.

8.3 Worker Responsibilities i. Will comply with safety policies, safe operating practices, safety rules, and training.

ii. Will actively protect and promote individual and collective health and safety. iii. Will fulfill applicable Safety Management System program requirements. iv. Will report hazards or Safety Management System lapses as soon as they are known. v. Will not initiate or participate in harassment.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

8.4 Internal Contractor Responsibilities Internal Contractors are people who have been brought to our office or shop to complete a specific task (power, lights, heat, carpet cleaning, windows, overhead doors etc.). This also includes people brought to the office or shop via a third party (e.g. Central Services).

i. Will participate in an onsite safety orientation.

8.5 External Contractor Responsibilities External Contractors are people who have been hired to complete work on an MHI asset (e.g. road, bridge, etc.) and are the designated Prime Contractor. Where this is the case the External Contractor is required to have COR certification (or approved equivalent) and is bound by Standard Specifications Manual Section 1450 – Occupational Health and Safety, applicable contract agreements and relevant Acts and Regulations.

8.6 Visitor Responsibilities i. Will participate in an onsite safety orientation.

Onsite safety orientations for visitors and internal contractors will be facilitated by the person (or designate) that arranged for the visitor or internal contractor to be onsite.

Rights and Responsibilities in the Workplace Everyone in the workplace is legally responsible for workplace safety. The Saskatchewan Employment Act requires everyone to work together. In The Saskatchewan Employment Act, the word duty is used to describe responsibilities. Responsibility is an obligation for carrying out duties properly. Authority is the right to make decisions and direct the work of others. To carry out health and safety duties at a place of employment, everyone must: • Know what their duties are; • Have the authority, resources, and time to carry them out; and • Have required knowledge (education, training, and certification).

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

9.0 Safety Training Program 9.1 New Employee Onboarding Onboarding is mandatory for all new employees and is intended to introduce new hires to the ministry. The objectives of onboarding are to understand;

a. How MHI works and current priorities. b. How all divisions work as one team to meet goals and priorities. c. Opportunities within MHI to become involved.

Email notifications will be sent out prior to the onboarding event and staff can register via government’s online “Learn” system.

9.2 New Employee Orientation

All new employees are required to participate in an orientation session before being assigned to a project or field assignment. The session is intended to introduce new, inexperienced or transferred employees to general safety practices.

The orientation for new employees requires;

1. Office/General Employee Orientation – 2 days to complete.

2. New Operator/Field Employee Orientation – generally 3 days to complete

9.3 Safety Training

Only competent employees will operate powered mobile equipment. To be considered competent an employee will have reached a minimum level of proficiency that includes knowledge, training and experience. Competency will be determined by Training Personnel and or the Supervisor based on predefined “Employee and Equipment Evaluation” cards. Registration for training is via “Learn”.

DAY 1 eLearning

DAY 2 Classroom

Onsite orientation

DAY 1 eLearning

DAY 2 Classroom

DAY 3 Practical

Onsite orientation

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

Finally, for a list of all available training – mandatory and optional - please refer to the Training Matrix. For more details please contact your Training Co-Ordinator. 9.4 Refresher’s

On a yearly basis refreshers will be provided for certain tasks or activities as determined by incident analysis. 9.5 Recertification’s

Once an employee has received safety training the expectation is the employee will keep the training current. Most externally delivered training has an expiry date and the training must be retaken. Internally delivered training will also expire after a set time period that is determined by the activity and the risk associated with the activity. The Training Group will provide managers and or supervisors with a list of training for each employee. The list will include, among other items, an indication as to training status and the need for recertification.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

10.0 Safety Communication Occupational health, safety, wellness, training, resources and program material at www.mhiSafety.ca

10.1 Corporate Safety Scorecard

Each month a Corporate Safety Scorecard is published to show how the organization is performing against the safety goals and targets. Goals and targets are set for each of the individual groups represented on the scorecard and the Scorecard should be posted, used as a toolbox topic and discussed at OHC meetings. The Corporate Safety Scorecard also includes breakdowns for individual groups. The individual groups currently represented on the Corporate Safety Scorecard include;

i. Central Operations – a roll up of all districts ii. Commercial Vehicle Enforcement – a roll up of all CVE locations

iii. Fleet – a rollup of the Fleet Shops iv. Northern Operations – a rollup of all districts v. Office – generally any group that works primarily from a desk

vi. Southern Operations – a rollup of all districts vii. Specialty Crews – includes Pavement Marking, Signing, Ferry’s, Bridge Crews, etc.

10.2 Tool Box Topics

Tool Box Topics are issued every Monday by the Safety Improvement Manager and are intended to pass along topical information regarding;

i. General Awareness – for example personal protective equipment ii. General Hazards – for example, office ergonomics or backing up vehicles

iii. Seasonal Hazards – for example flagging or snow plowing iv. Safety Initiatives – for example “Take 10” and “Form 111” v. Injury Prevention – for example lifting safely

Tool Box Topics should be discussed with employees during the week it is issued.

10.3 Safety Bulletins

A Safety Bulletin is issued by the Safety Improvement Manager for every lost time incident and is intended to create awareness amongst all staff of situations that can lead to lost time if not properly controlled. Safety Bulletins should be discussed with employees during the week that it is issued.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

10.4 Safety Alerts

Similar to a Safety Bulletin, a Safety Alert is issued by the Safety Improvement Manager to pass along critical hazard information. The hazard may or may not have resulted in an undesirable outcome and is intended to provide awareness of a potential safety concern. Generally, a Safety Alert is issued as soon as possible after the occurrence; however, ongoing external investigations may delay the communication. A Safety Alert should be discussed with employees during the week that it was issued.

10.5 Lost Time Board

A “Lost Time Board” is located at all shops and other high risk locations. The board indicates the number of days worked without a lost time incident and should be updated weekly by the Supervisor. The board is intended to;

i. Promote awareness around lost time ii. Be a focal point for discussion and engage staff regarding;

• What can we do to prevent lost time? • What can we do to better our existing record?

10.6 Comfort Zone and Managing Safely Publications

Emailed to all staff, these periodicals should become a discussion item for loss prevention best practices. “Comfort Zone” is focused more on personal safety both at work and at home. “Managing Safely” is geared towards supervisors, would be of interest to all employees, and explores compliance strategies and solutions.

10.7 Safe Operating Practice (SOP’s)

SOP’s are typically developed by subject matter experts as a control measure to reduce risk associated with a safety hazard. The expectation is that employees will understand and apply relevant SOP’s to their work. SOP’s are not a replacement for an Owners/Operators Manual. SOP’s don’t tell you how to use equipment they provide information on how to use equipment safely or perform a task safely.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

Supervisor; Ensure all employees under your direction are trained in applicable SOP’s before attempting to complete the work associated with the SOP. An employee must show an understanding of the SOP and be able to apply the SOP to the work they do. Document both employee comprehension and application of the SOP. Employee; Ensure you have been trained on applicable SOP’s before attempting to complete work associated with the SOP. You should be able to demonstrate comprehension and application of the SOP. If this is in doubt, notify your supervisor.

For a complete list of SOP’s please refer to www.mhiSafety.ca.

Official rollout April 27, 2017

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

11.0 Hazard Identification and Risk Mitigation A fundamental concept within all Safety Management Systems is hazard identification and risk mitigation. Every task can be broken down into activities and each activity has associated risk. The degree of risk determines the controls required to reduce the risk. 11.1 Formal Risk Analysis Every critical task requires a formal risk analysis. To this end, a template has been developed to assist in defining the task and breaking the task down into high-level activities. Then, the risk score for each activity is determined by analysing;

• Probability – has loss occurred previously? • Frequency – how many people do the activity and how often? • Severity – if loss occurs to what degree?

Risk scores can range from a low of “3” to a high of “15”. A task that has an activity with a risk score of 9 or more is considered a critical activity. A task that doesn’t have an activity with a risk score of 9 or more will consider the next highest score to be the critical activity. As determined through the formal hazard risk analysis process, an activity that has been classified as critical requires controls to reduce the risk. Generally, in order of importance, risk is reduced by;

i. Eliminating the activity ii. Substituting a different process

iii. Engineering a better solution or isolating the employee from the hazard

iv. Administrative solutions such as training, SOP’s, signage

v. PPE to isolate the employee from the hazard All formal hazard risk analysis’ and resulting controls will be vetted through the appropriate OHC.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

11.2 Informal Risk Assessment “Take 10”

While formal risk analysis is used to document existing activities, the informal risk assessment is initiated for “non-routine” tasks and is documented using a “Take 10” card. A “Take 10” card should be completed whenever one or more of the following conditions are true;

i. An employee has not been trained to do the task ii. An employee is uncomfortable with the task

iii. An SOP / process document does not exist for the task iv. Any task where unfamiliar variables are encountered

An alternative to completing a Take 10 card is to use the Take 10 form on the www.mhiSafety.ca website. 11.3 Inspections

Inspections are a proactive tool for identifying hazards before the hazard becomes and incident.

At MHI, inspections generally take the form of;

i. Workplace Inspection a. All workplaces require a documented inspection b. The inspection is completed by the OHC/Representative c. A minimum of four inspections are required and should be completed prior to the Local OHC

Meeting. d. Timely completion of identified deficiencies is required.

i. This will be confirmed via internal audit(s) performed by the Safety Branch.

ii. PME Inspection – all PME is inspected by the operator prior to use. i. Effectiveness will be confirmed via internal audits by the Safety Branch.

iii. Pre-Use Inspection – all tandems and similar are inspected daily, before use, by the operator.

i. Effectiveness will be confirmed through internal audits by the Safety Branch.

iv. Preventative Maintenance – Fleet has a program for evaluating tandem/trailer/PME condition. As needed, repairs will be completed.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

12.0 Incident Reporting The Incident Reporting & Investigation Policy applies to all government employees. The policy requires;

i. Workplace incidents to be; a. Reported (same shift)

i. Use “Incident Notification” at www.mhiSafety.ca b. Investigated

ii. Corrective measures to be implemented as planned. iii. Employees to be trained on the policy. iv. Supervisors to take Supervision and Safety Training. v. All incidents to be reported using Form 101.

An incident is an event that causes or may cause employee injury and includes;

i. Near miss. ii. Injury (no time loss, time loss, serious injury requiring hospital stay, fatality).

iii. Dangerous occurrence. iv. Property and equipment damage.

Incident examples to be reported using Form 101 include;

i. A construction zone worker is narrowly missed by a speeding vehicle. ii. A slip and fall in a parking lot.

iii. A CVA is rear ended. iv. A tandem comes in contact with an overhead line.

Frontline worker roles and responsibilities;

i. Immediately notifying your supervisor of an incident (same shift).

ii. If appropriate, securing the scene provide first aid to level of training.

iii. Work collaboratively with those investigating an incident.

iv. As appropriate, complete follow up actions.

v. If injured, completing WCB’s Form W1 and MHI’s Form 111.

The right to know… The right to participate… The right to refuse…

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

13.0 Return to Work When an employee is injured and requires medical aid the goal is to get the employee back to the workplace as soon as possible. The longer a worker is away from work the greater the potential for not returning to the workplace at all. A Return to Work Plan is designed to assist injured employees to make an early and safe return to their regular duties. It is a temporary measure that is intended to bridge the gap between injury and return to full duties.

13.1 RTW Process The injured employee is to notify the Supervisor. The Supervisor will arrange transport for the injured employee to closest medical facility with Form 111. The employee will bring the completed Form 111 back to his/her Supervisor. The Supervisor will review Form 111 and offer suitable and meaningful duties to employee (the supervisor may consult with their manager and OHS team). Suitable duties may be:

i. Return to regular work duties; ii. Return to same position with modified hours and/or duties;

iii. Return to an alternative position with or without modified duties. The Supervisor will monitor and evaluate employee’s recovery by meeting with the employee regularly and documenting the injured Worker’s progress as well as any modifications made to the RTW Plan. The Return to Work Plan will come to an end when the employee can perform their pre-injury duties, and their healthcare practitioner states the employee can return to their normal work duties without any restrictions.

Remember, restrictions apply 24/7;

- At work, - At home, and, - At play.

Live within your restrictions!

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

14.0 Personal Protective Equipment The Ministry is committed to a Personal Protective Equipment (PPE) Program that meets the requirements of The Occupational Health and Safety Regulations – Part VII.

1. Footwear - CSA (Green Triangle) approved having a safety toe, puncture resistant soles with material that completely encloses the entire foot area. Boot height appropriate to the work to be performed. A yearly allowance of $125.00 is available.

2. Headwear – CSA Z94 high visibility orange, Type I (impact and penetration protection for crown), Class C

(impact protection w/o dielectric protection). Includes screen printed “Mission:Zero”. 3. Eye/Face Protection – CSA Class 1, 2, 3, 4, 5, 6, Type A, B, C as appropriate. Prescription safety eyewear

allowance is available. 4. Hand Wear – must match the hazard or type of work being performed. 5. High Visibility Clothing – CSA Z96; Vests/Bib Overalls Class 2 Level 2, Coveralls Class 3 Level 2, Pants or Bib

Overalls not meeting Class 2 Level 2 must be worn with a Vest that meets Class 2 Level 2. 6. Hearing Protection – ear plugs or ear muffs. 7. Respiratory Protection – must be appropriate for the type of work being performed. 8. Fall Protection – must be appropriate for the type of work being performed. 9. Protection Against Drowning – must be appropriate for the type of work being performed. 10. Dress Code for Frontline – wear clothing appropriate to the risks associated with the place of employment

and occupation. Coveralls or long pants and sleeved shirts shall be worn as body protection from the work environment. Shirts shall have sleeves not less than (3 inches) long measured down from the shoulder.

11. Lower Body Protection – appropriate for type of work performed - typically safety pants or chaps.

PPE is the last line of defense.

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Bridge Crews 1a 1a 2 3 1a 0 4 5 6 8 9 11

CVE 1a 2 2 3 0 1a 4 5 6 8 9 11

Ferries 1a 2 2 3 1a 0 4 5 6 8 9 11

Flagger 1a 1a 2 3 0 1a 4 5 6 8 9 11

Fleet Shop & Field 1a 2 2 3 1b 0 4 5 6 8 9 11

Pavement Marking Crews 1a 1a 2 3 1a 0 4 5 6 8 9 11

Preservation 1a 1a 2 3 1a 0 4 5 6 8 9 11

Sign Crews 1a 1a 2 3 1a 0 4 5 6 8 9 11

Office/Field/Consultants 7 7 2 3 7 0 4 5 6 8 9 11

Media 10 10 10 10 10 0 10 10 10 10 10 0

0. Not applicable. 1. (a) Must be worn at all times – excludes designated safe areas as defined by a risk assessment. 1. (b) Must be worn were traffic visibility is a requirement or there are established requirements for use. 2. Worn to protect from the possibility of flying or falling debris. 3. Worn to protect against severe cuts & lacerations, burns caused by heat and flame or chemical burns. 4. Used if noise levels equal or exceed eight-hour time-weighted average (TWA) sound limit of 85 dBA. (As

determined by Safety Branch facilitated noise survey assessments). 5. Used if exposed to dust, fumes, gas, mist, aerosol, vapor or any airborne contaminant that may be present

in any amounts that are harmful or offensive to the worker or (i.e. paint booth), where a hazardous confined space cannot be purged and ventilated (i.e. paint tanks, oil distributor tank, oil storage tank) or, it is not reasonably practicable to reduce a worker’s personal exposure to a chemical substance or biological substance to accepted contamination limits (Table 21 OH&S Regulations).

6. Used if working at a height of 3 m or more or if there is a possibility of injury at a height less than 3 m. 7. Used for field work or where there are established requirements for the type of work performed. 8. Used where a person can fall and drown. 9. Safety pants/chaps required if there is risk of cut/puncture/irritation/abrasion – chainsaw meets this

requirement. 10. Media Events – applicable PPE to be worn as advised by onsite supervisor. 11. As defined by LOU or applicable signing authority.

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

15.0 Hearing Protection The Ministry is committed to a Hearing Conservation Program that meets the requirements of The Occupational Health and Safety Regulations – Part VIII and to minimizing occupational hearing loss for employees actively involved in road maintenance activities or equipment maintenance and repair.

General • Hearing protectors reduce noise exposure level and risk of hearing loss. • Wear hearing protector if noise exceeds 85 dB(A). • Effectiveness is reduced greatly if they do not fit properly or if they are worn only part time during periods

of noise exposure. • To maintain their effectiveness, they should not be modified. • Ear protectors must be used ALL THE TIME to get full benefit. • To determine noise reduction using Earmuffs - Subtract 25% from the manufacturer's labeled NRR • To determine noise reduction using Formable Earplugs - Subtract 50% from the manufacturer's labeled

NRR • To determine noise reduction for all other earplugs - Subtract 70% from the manufacturers labeled NRR

Fit • Follow manufacturers' instructions. With ear plugs, for example, the ear should be pulled outward and

upward with the opposite hand to enlarge and straighten the ear canal, and insert the plug with clean hands.

• Employees Engaged in Road Maintenance or Equipment Repair

Annual Hearing Test

• New Employees Engaged in Road Maintenance or Equipment Repair

Baseline Hearing Test

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• Ensure the hearing protector tightly seals within the ear canal or against the side of the head. Hair and clothing should not be in the way.

Care

• Follow the manufacturer's instructions. • Check hearing protection regularly for wear and tear. • Replace ear cushions or plugs that are no longer pliable. • Replace a unit when head bands are so stretched that they do not keep ear cushions snugly against the

head. • Disassemble ear muffs to clean. • Wash ear muffs with a mild liquid detergent in warm water, and then rinse in clear warm water. Ensure

that sound-attenuating material inside the ear cushions does not get wet. • Use a soft brush to remove skin oil and dirt that can harden ear cushions. • Squeeze excess moisture from the plugs or cushions and then place them on a clean surface to air dry. • (Check the manufacturer's recommendations first to find out if the ear plugs are washable.)

Ear Plugs Ear Muffs

Advantages:

-small and easily carried -convenient to use with other personal protection equipment (can be worn with ear muffs) -more comfortable for long-term wear in hot, humid work areas -convenient for use in confined work areas

Advantages:

-less attenuation variability among users -designed so that one size fits most head sizes -easily seen at a distance to assist in the monitoring of their use -not easily misplaced or lost -may be worn with minor ear infections

Disadvantages:

-requires more time to fit -more difficult to insert and remove -require good hygiene practices -may irritate the ear canal -easily misplaced -more difficult to see and monitor usage

Disadvantages:

-less portable and heavier -more inconvenient for use with other personal protective equipment. -more uncomfortable in hot, humid work area -more inconvenient for use in confined work areas -may interfere with the wearing of safety or prescription glasses: wearing glasses results in breaking the seal between the ear muff and the skin and results in decreased hearing protection.

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“Nothing is more important than the health and safety of our employees, contractors, clients, customers, visitors and Citizens of Saskatchewan.”

16.0 WHMIS The Workplace Hazardous Materials Information System (WHMIS) is changing to incorporate the Globally Harmonized System of Classification and Labelling of Chemicals (or GHS) for workplace chemicals. GHS has not replaced WHIMIS. Instead, WHMIS has incorporated GHS elements. The changes will promote safety by ensuring consistency across jurisdictions around the world. Changes to Saskatchewan’s WHMIS regulations include:

i. controlled products will now be called hazardous products; ii. new rules related to the classification of workplace chemicals;

iii. new labelling requirements - pictograms instead of symbols; iv. a new format for Material Safety Data Sheets (MSDS), now referred to as Safety Data Sheets (SDS).

During the transition period we will see old or new labelling, old or new data sheets and old or new symbols on containers. Regardless of the system we see the general expectations still apply;

i. Ensure there is an MSDS or SDS for each hazardous product. ii. Ensure there is an understanding of the dangers and precautions that should be exercised with the

hazardous products used. iii. Ensure you have awareness of and ready access to the classification systems for hazardous

products. iv. Ensure that hazardous product is labelled. v. Ensure that hazardous product put into a different container is appropriately labelled.

To access data sheets for known hazardous products in our organization please reference the following link; https://www.mhisafety.ca/WHMIS.html An alternative method of accessing the hazardous product safety data sheets is to ensure the memory stick that was distributed is readily available for reference by all employees. A printed copy is better yet. If a new hazardous product is to be brought into the workplace it should be vetted through your Safety Coordinator to ensure it is appropriate. Your Safety Coordinator may be able to suggest an alternate environmentally friendly or less hazardous product. If a new chemical is brought into the workplace ensure the safety data sheets are updated and employees are familiar with the data sheet. It is recommended that all locations use Tool Box Meetings to review applicable data sheets/labels starting with the most commonly used or hazardous product.

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16.1 WHMIS OLD

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1. Product Identifier - Same as on MSDS 2. Supplier Identifier - Identifies manufacturer or distributor, as appropriate 3. Hazard Symbols - All WHMIS hazard symbols applicable to the product’s classification 4. Risk Phrases - Brief statements of main risks associated with the product 5. Precautionary Measures - Brief statements of main precautions to be taken when handling the product 6. First Aid Measures - Main first aid measures to be taken in case of acute overexposure 7. Reference to the Material Safety Data Sheet - For more detailed information

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16.2 WHMIS NEW

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1. Product Identifier - The product name exactly as it appears on the container and on the Safety Data Sheet (SDS).

2. Hazard Pictograms - Hazard pictograms, determined by the hazard classification of the product. In some cases, no pictogram is required.

3. Signal Word (NEW) - “Danger” or “Warning” is used to emphasize hazards and indicate the severity of the hazard.

4. Hazard Statements - Brief standardized statements of all hazards based on the hazard classification of the product.

5. Precautionary Statements - These statements describe recommended measures to minimize or prevent adverse

effects from exposure to the product, including protective equipment and emergency measures. First aid is included in precautionary information.

6. Supplier Identifier - The Company which made, packaged, sold or imported the product, and is responsible for the label and SDS. Contact the supplier for additional product information.

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17.0 Radiation Safety MHI uses nuclear density gauges to measure compaction and or moisture content of various assets.

Only trained employees are permitted to use a Nuclear Density Gauge.

To register for training contact [email protected]

Contractor/Consultant is not authorized to use MHI’s Nuclear Density Gauge.

17.1 Authorized User

An employee who has been trained and authorized to use nuclear substances and/or radiation devices. 17.2 Nuclear Energy Worker

If an “Authorized User” whole body dose is estimated or measured to be > 1,000 μSv (1 mSv) per year, the employee will be designated as a “nuclear energy worker” (NEW) and the Nuclear Energy Worker Consent Form will be completed and the employee will be issued an external radiation badge. 17.3 Authorized Worker

An employee who has received basic radiation safety awareness training and is authorized to work around, make incidental contact or have access to the nuclear substances and radiation devices but not authorized to use this radioactive material. 17.4 Training Requirement - Authorized User

i. Radiation Safety and Transportation of Dangerous Goods – Portable Gauge Users. ii. Nuclear Safety Manual User Training - E-Learning (Course Code: HI.EL.00016)

iii. Radiation Survey Meter Training

17.5 Training Requirement – Authorized Worker (e.g. Project Manager, Field Staff)

i. Portable Nuclear Gauge “Non User” Awareness 17.6 Visitor Policy

All visitors that access areas where portable nuclear gauges are stored and used will be escorted and/or supervised by an authorized worker and be informed of the potential hazards involved.

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17.7 Portable Gauge Security

Access to portable gauges must be controlled from time of acquisition, during storage, during transport, infield locations and until disposal.

When not in use or not under the direct control of an authorized user the gauges will be secured in a signed and locked area, room, enclosure or vehicle. 17.8 Critical Incident Reporting

Workers must immediately report any incident or accidents involving a nuclear gauge to the RSO and submit a completed internal Incident Reporting Form Involving Nuclear Gauges to the RSO. Examples of reportable incidents are:

i. Any incident involving a nuclear gauge; ii. Any incident involving accidental and over exposure of workers or the general public;

iii. Any serious illness or injury as a result of work with nuclear gauges; iv. Transport incident or accidents involving a nuclear gauge; v. Loss of theft of nuclear gauges;

vi. An attempt or actual breach of security or sabotage; vii. Fires involving a nuclear gauges that may have caused the melting or loss of the shielding;

viii. Fall, collision, crushing or which results in damage to the nuclear gauge; ix. Stuck shutter of a nuclear gauge that present an unsafe working condition for workers; x. Packaging and transporting of nuclear gauge not in compliance with transport regulations;

xi. Worker accidentally entering an area where the radiation source is in an unshielded position xii. Shutter in open position.

17.9 Transportation of Portable Gauges

Only authorized and TDG Class 7 trained employees are permitted to package and transport nuclear gauges. Gauge movement throughout the province must be tracked using the “Daily Movement Log Sheet”. The log sheet is part of documentation that is assembled for each gauge. Prior to gauge movement check the following;

i. Source rod is retracted ii. Source rod is locked in SAFE position

iii. Package is closed and locked iv. Labels are correct and legible v. Device is securely stored and locked in vehicle

vi. Carrier has a valid TDG certificate vii. TDG documents are available

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18.0 Employee Wellness

MHI’s current “Employee Wellness Program” consists of elements defined by;

i. Public Service Commission / Human Resource Policies

ii. MHI Safety Policy

iii. MHI Violence Policy

iv. Employee Family Assistance Program

v. Critical Incident Stress Management

vi. Engagement Survey’s.

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18.1 Violence Policy Statement

Bullying; is usually seen as acts or verbal comments that could 'mentally' hurt or isolate a person in the workplace. Bullying can involve negative physical contact as well. Bullying usually involves repeated incidents or a pattern of behavior that is intended to intimidate, offend, degrade or humiliate a particular person or group of people. It has also been described as the assertion of power through aggression. Harassment; means any inappropriate conduct, comment, display, action or gesture by a person that is based on race, creed, religion, color, sex, sexual orientation, marital status, family status, disability, physical size or weight, age, nationality, ancestry or place of origin; or adversely affects the worker’s psychological or physical wellbeing and that the person knows or ought reasonably to know would cause a worker to be humiliated or intimidated; and constitutes a threat to the health or safety of the worker. Violence; means the attempted, threatened or actual conduct of a person that causes or is likely to cause injury, and includes any threatening statement or behavior that gives a worker reasonable cause to believe that the worker is at risk of injury.

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Substantiated worker to worker incidents will not be tolerated and will be subject to, at minimum, corrective discipline and where appropriate the legal system. Substantiated non-worker to worker incidents will be dealt with in accordance to accepted norms which may include the legal system. 18.2 At Risk Locations Once per year or when conditions change, the Local Occupational Health Committee will assess risk associated with harassment, bullying or violence using the following guidelines. The assessment should be recorded in the OHC Minutes.

A risk score of 3 to 5 suggests the situation at this location is relatively stable and employee wellness has not been impacted by harassment, bullying or violence. Suggested actions include;

i. Promote employee wellness ii. Monitor for signs of stress

iii. Monitor location for changes A risk score of 5 to 11 suggests additional controls need to be implemented. Potential actions for this location (over and above incident investigation corrective actions) include one or more of the following;

i. Promote harassment/bullying/violence awareness ii. Promote harassment/bullying/violence identification and coping skills

iii. Promote the use of EFAP iv. Promote the use of CISM Team

A risk score of 13 to 15 suggests a workplace that will or has impacted employee wellness. Regardless of the incident report outcomes, HR outcomes and or legal outcomes, a workplace and or employee intervention is needed to ensure that employee wellness is stabilized and on the mend. Potential actions over and above incident specific actions include one or more of the following;

i. Active EFAP intervention for individuals or workplace ii. Active CISM intervention for individuals or workplace

Probability Has it happened before...

No! = 1 Yes, at least 3 times = 3 Yes, at least 5 times = 5

Frequency How often has it occurred...

Not in last year= 1 This year= 3

Consecutive years = 5

Severity To staff at location...

No discernable outcome = 1 Increased sick leave = 3 WCB or LTD claim = 5

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18.3 At Risk Occupations Certain occupations, by virtue of their engagement with the public, carry the risk of increased harassment, bullying or violence. Accordingly, these occupations require specific training in order to;

i. Improve situational awareness to prevent a negative outcome. ii. Develop skills for diffusing a negative outcome.

iii. Develop standard work for; a. Working alone b. Check-in c. Recognizing when to disengage with the public d. Social media “Do’s and Don’ts”

Management and supervisors, in tandem with the Local Occupational Health Committees are to work together to develop skills and standard work. The Safety Branch can provide training options specific to the locations needs. The following are considered at risk occupations;

Commercial Vehicle Enforcement Officers: Threats and physical violence from the public. Staff are especially vulnerable when enforcing policy and when working alone.

Field Preservation and Engineering Staff: Threats and physical violence from irate clients, contractors and public which can occur at the office or while at work sites. Staff is especially vulnerable when enforcing contracts and policy and incurring inconvenience to the motoring public.

Ferry Operators: Threats and physical violence from the public. Staff are especially vulnerable when enforcing policy and when working alone.

Flag Persons: Threats and physical violence from the public. Staff are especially vulnerable when considered to be inconveniencing the public and because they often work alone or at a distance from the crew.

Land Negotiators: Threats and physical violence from landowners.

Note: All staff who directly engages the public may, from time to time, deal with angry clients; however, these situations do not necessarily constitute a risk of violence. 18.4 Reporting Procedure If the following happens it should be noted in case the situation escalates in the future (note: it is absolutely OK to discuss negative behavior with the individual);

unjust criticism unwarranted (or underserved) punishment

trivial fault finding belittling someone’s opinion

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intimidation unpredictable/explosive outbursts rude/abusive/sexist language

rumors/gossip/innuendos targeted practical jokes tampering with belongings/equipment heckling

yelling or using profanity failure to listen intentional isolation telling offensive jokes taking credit for another’s ideas/successes undermining or impeding a person’s work

(source CCOHS – no date). If the following happens inform your supervisor; threats intrusive contact outside work pestering spying

stalking physical abuse constant criticism

(source CCOHS – no date). The employee and the supervisor will assess the situation and determine if Incident Notification needs to be completed. An investigation is to be completed for all incidents of actual violence and for situations where there is a reasonable expectation that the threat may escalate into actual violence. (Safety Branch may be contacted for consultation.) If any physical injury or mental trauma is sustained, the employee and supervisor must complete appropriate Worker’s Compensation forms. 18.5 Stress

A healthy perspective on stress is beneficial to your health. A negative perspective on stress can be damaging to your health.

How much stress is OK?

In our work and lives a certain amount of stress is expected and manageable; however, when stress is overwhelming it can lead to the conditions described above.

Short term stress can energize and challenge you.

Chronic stress can lead to negative outcomes.

There are many different signs and symptoms that can indicate when someone is having difficulty coping with the amount of stress they are experiencing (source CCOHS – no date);

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Physical: headaches, grinding teeth, clenched jaws, chest pain, shortness of breath, pounding heart, high blood pressure, muscle aches, indigestion, constipation or diarrhea, increased perspiration, fatigue, insomnia, frequent illness.

Psychosocial: anxiety, irritability, sadness, defensiveness, anger, mood swings, hypersensitivity, apathy, depression, slowed thinking or racing thoughts; feelings of helplessness, hopelessness, or of being trapped, lower motivation.

Cognitive: decreased attention, narrowing of perception, forgetfulness, less effective thinking, less problem solving, reduced ability to learn; easily distracted.

Behavioral: overeating or loss of appetite, impatience, quickness to argue, procrastination, increased use of alcohol or drugs, increased smoking, withdrawal or isolation from others, neglect of responsibility, poor job performance, poor personal hygiene, change in religious practices, change in close family relationships.

18.6 Employee, Family Assistance Program (EFAP) Work or personal problems can usually be resolved without the need for professional help, but at times and despite best efforts, some problems may persist and affect our work, family life and health.

Both the government and the unions recognize that with many health, social and personal problems, intervention can be successful, especially when these problems are faced at an early stage. The earlier a personal or work problem is recognized and assistance sought, the more likely the result will be a successful resolution. EFAP assistance is offered for the following;

family relationships emotional problems grief and loss workplace change, conflict and stress

financial difficulties traumatic events problems caused by alcohol, drugs,

gambling and misuse of the Internet To contact EFAP;

Phone: (306) 787-7563 or 787-7567 Fax: (306) 787-4074 Hearing and Speech Impaired Line: (306) 787-7576 18.7 Critical Incident Stress Management (CISM) This Critical Incident Stress Management (CISM) Program is designed to offer an integrated and comprehensive support system which covers the complete crisis continuum from pre-crisis preparation through to post-crisis intervention and follow up.

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A Critical or Traumatic Incident is any event powerful enough to overwhelm a person's normal coping mechanisms. It causes a person to experience unusually strong emotional reactions, which have the potential to interfere with the ability to function, either at the scene or later. A Critical Incident may occur at any time, on or off the job. It is an event which is unexpected and outside the norm and disrupts a person's sense of control. "Critical" incidents may include, but are not limited to;

• events involving death or serious injury of a child • death or serious injury of a colleague, especially line of duty death

incidents which threaten personal safety • multi-casualty incidents • excessive media interest

Through the use of CISM intervention techniques of Defusing, Debriefing and Peer Support and with pre-crisis education and post-crisis follow up, this CISM Program is designed to mitigate the effects of Critical Incidents. Any employee who experiences or is involved in a Critical Incident, or any employee or manager who notes the development of Critical Incident Stress in themselves or another employee has a duty to ensure that the Director (or designate) and the CISM Team are advised of the incident or concern within 24 hours.

Critical Incident Stress Is A

Normal Reaction To An

Abnormal Experience

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19.0 Safety Tips 19.1 Backing Up Safely Walk Around;

i. Ensure path is clear (e.g. overhead door is open - creepers put away - no vehicles in path). ii. Auxiliary equipment is stowed (e.g. box is lowered -wings are tucked in).

iii. Other potential hazards are identified (e.g. wing chain not engaged -overhead lines). iv. If there is a gap between the walk around and backing up redo the walk around.

Backing Up;

i. Use a spotter if sight is restricted or obstructed. ii. Use a spotter to navigate tight spaces (e.g. backing out of shop).

iii. Ensure spotter and operator understand voice and hand signals. iv. If equipped, allow backup alarm to warn people of imminent backup v. Maintain visual awareness of your surroundings – front, back, left, right, up, and down.

vi. Limit the distance travelling in reverse. vii. Speed should be less than a brisk walk (unless required otherwise by operational process).

viii. Do not back into traffic.

Trailers; i. While moving ahead line up with the area to be backed into.

ii. Do not over steer. iii. To stay lined up sight down side of vehicle/trailer iv. If trailer drifts pull ahead and start again

Parking;

i. Do not park in the blind spot of other equipment

Keys to Success

i. Overhead Door Open ii. Box Down/Wings Up

iii. 360 Sweep iv. Spotter Tight Areas v. Communication

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19.2 Desk Ergonomics

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19.3 Lifting Safely

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19.4 Three Point/Entry Exit

i. Always use three-point stance to enter/exit units to reduce the chance of slips and falls - either one hand or two feet or two hands and one foot. This will provide a secure platform, minimizing the likelihood of falling.

ii. Do Not Jump from any unit. iii. When entering a unit care must be taken to ensure path is clear. iv. Ensure steps are clean and free of material (e.g. mud, snow, etc.). v. Visually inspect condition of step and take extra precautions if covered with material (e.g. mud,

snow). vi. Always take unit out of gear and apply parking brake before exiting.

vii. Use proper hand holds available. viii. Ensure all doors are properly secured.

ix. When exiting a unit, ALWAYS check to make sure that your path is clear this reduces your chance of being struck by traffic.

x. When walking around units ensure to look all ways before exiting the shadow of the unit.

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20.0 Safety Recognition 20.1 Celebrating Excellence – Excellence in Safety Award

This award recognizes individuals or teams who made significant contributions towards MHI’s safety goal of “Mission Zero” – the elimination of injuries in the work place. Nominations can be made throughout the year and close in April. Visit http://dhtnet/ for additional details and nomination forms. 20.2 WorkSafe Saskatchewan – Safe Worker Award

Worker involvement is key to creating healthy and safe workplaces. Every year, workers across Saskatchewan help to save lives and reduce injuries and illnesses by identifying hazards and introducing new safety initiatives. Workers who care about safety create better work environments, healthier and safer workforces and more profitable businesses. To nominate a co-worker who has made a difference in your workplace, apply using either our online form or 2017 Safe Worker Award paper application. 20.3 SGEU Scholarship

The SGEU Occupational Health and Safety Scholarship of $500 is available to all SGEU members in good standing, their spouses or dependents. Award to the successful applicant will be made on the basis of a 500 word essay, WRITTEN IN YOUR OWN WORDS, about what Occupational Health and Safety is and/or what it means to you and workers' rights. To apply: The scholarship details and Application Form and are available on SGEU’s website. 20.4 WCB Compensation Institute

This free annual two-day educational event provides safety and prevention support as well as WCB claims management, and employer services information. The location alternates between Saskatoon and Regina.

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20.5 Industrial Safety Seminar

Every spring Saskatchewan’s largest safety event is held in either Regina or Saskatoon and brings together hundreds of safety professionals from across North America to see the latest products, services, and information in over 100 safety and related display booths from organizations from across North America.

The seminar also features educational sessions with speakers from Saskatchewan, Canada and the United States.

MHI supports this event by purchasing a set number of passes that are then distributed to OHC Members recommended by OHC’s. 20.5 NAOSH Week

The North American Occupational Health and Safety (NAOSH) week is in May and is a time to recognize our safety efforts and renew our unconditional commitment to safety; At Work – At Home – At Play. In addition to an open BBQ and guest speakers in Regina, MHI OHSC’s are encouraged to host their own BBQ’s or potlucks. This is also a great time to participate in a province-wide cleanup of our work places.

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21.0 Emergency Preparedness

“Emergency Contact Numbers” located inside front cover.

“Safety Branch” contact numbers located outside back cover. Emergency events and disasters do happen in Saskatchewan and they often happen with little or no warning. Emergency events can have disastrous impacts on the physical and psychological health of our families, co-workers, and community. Each of us has a responsibility to understand the risks we live with every day. We also have a responsibility to learn how to prevent or minimize those risks and to prepare our workplace for potential impacts. The pages that follow are emergency response guides and provide a quick reference for immediate actions during emergency events. Please make yourself familiar with the guides and keep this book by your person, at your desk, by the phone, on the wall, by an exit, or in your tandem/CVA.

i. Medical Emergency ........................................................................................................... Page 50

ii. General Evacuation ........................................................................................................... Page 51

iii. Fire/Explosion .................................................................................................................... Page 52

iv. Violence or Suspicious Person ........................................................................................... Page 53

v. Bomb Threat/Suspicious Package ..................................................................................... Page 55

vi. Weather Related Emergency ............................................................................................ Page 57

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Medical Emergency IN THE EVENT OF A CARDIAC / RESPIRATORY ARREST OR OTHER SERIOUS MEDICAL EMERGENCY

1. Send someone to dial 911 and request EMS / Ambulance;

2. Provide the 911 dispatcher with as much information as possible and

stay on the line until released. They will want to know:

a. The location and address of the victim;

b. The nature of the emergency and injuries;

c. Current condition (breathing, bleeding, pulse, conscious)

d. The patient’s approximate age and sex;

e. If there is a Medic-Alert bracelet or necklace; and

f. Your name and number.

3. Have someone meet the ambulance personnel and direct them to the

victim’s location;

4. Provide emergency care to the victim at your level of training until the

EMS / Ambulance arrives;

5. Do not leave the victim’s side except to summon assistance;

6. Do not attempt to move the victim unless he or she is in danger.

7. If you have been exposed to another person’s bodily fluids inform

EMS/Ambulance;

Contact your Supervisor once EMS/Ambulance has arrived.

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General Evacuation The Fire Marshall or designate will:

1. Assume responsibility for the evacuation; 2. Announce EVACUATION; 3. Notify 911; 4. Assign monitors to assist handicapped persons; and 5. Assist members of the public/visitors evacuate the building.

You are responsible to:

1. Evacuate as instructed in a calm and orderly fashion; 2. Do not use elevators during evacuations 3. Do not return to your office to retrieve items; 4. Do not attempt to drive vehicles off the property 5. Do not move against the flow of the evacuation 6. Assemble at your designated muster point; 7. Notify Fire Marshall if you realize someone is missing; and 8. Return to the building when Fire Marshall gives the “ALL CLEAR”.

Assisting the Hearing Impaired 1. They may not hear or feel the alarm. Notify them by any means necessary

and escort them from the building or as directed by notification.

Assisting the Visually Impaired 1. Assist by leading them out of the building or as directed by notification. You

may wish to wait for the main traffic flow to diminish to avoid accidents. Let the person know what is happening around them and what obstacles are ahead. Maintain a calm voice.

Assisting the Mobility Impaired 1. Assist by leading them out of the building or as directed by notification.

You may wish to wait for the main traffic flow to diminish to avoid accidents;

2. If the person uses a wheelchair or is unable to navigate stairs, request the use of a stair-crawler chair and trained staff; or

3. Move to a safe area until a rescue team arrives.

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Fire/Explosion If you discover fire or smoke, do the following;

1. If someone is in harm’s way; assist them to leave the area; 2. Sound the ALARM by pulling the nearest safe alarm station; 3. Attempt to extinguish the fire only if it is small and is not between you and your escape; 4. Evacuate in a calm and orderly fashion by the closest EXIT route; 5. No person is exempt from evacuating; 6. Monitors, assigned by the Fire Marshall, will assist physically handicapped persons; 7. Assist members of the public evacuate the building; 8. Assemble in your designate muster point and report to your Fire Marshall; 9. You may re-enter building once the Fire Department or Fire Marshall gives the “ALL CLEAR”.

The Fire Marshall will be responsible to ensure 911 are notified.

R A C E Rescue – Alarm – Contain – Evacuate

1. Follow instructions of the Fire Marshall; 2. Be familiar with;

a. the location of your nearest FIRE EXTINGUISHER b. your closest evacuation EXIT c. an alternate evacuation EXIT;

3. If equipped, elevators may be locked or fail to operate, use the stairs when evacuating; 4. Do not retrieve or take anything from your office; 5. Do not move against the flow path of evacuees; 6. Do not drive your vehicles off the property as this may block emergency response vehicles; 7. Move to your designated muster point; 8. Report to your Fire Marshall if you know someone is missing; 9. During inclement weather, you will be directed to an alternate location by the Fire Marshall.

To Use an Extinguisher…

P A S S Pull the Pin - Aim at Fire Base - Squeeze Trigger - Sweep Fire

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Violence or Suspicious Person Person Causing Disturbance

1. Call, or have someone access the public address and announce DISTURBANCE – LOCATION. DO NOT pull the Fire Alarm.

2. Distance yourself from the person if possible.

3. Do not block the person’s exit path; and 4. Remove potential weapons from the area

if possible. Armed Intruder or Active Shooter

1. Call, or have someone access the public address system and announce DISTURBANCE – WITH A WEAPON - LOCATION. DO NOT pull the Fire Alarm.

2. Exit the building only if it is safe to do so. 3. If NOT SAFE to leave; go to the nearest

room, close and lock barricade the door if possible.

4. Cover any windows if possible. 5. Stay out of sight, including outside

windows, and DO NOT answer the door. 6. Silence any cell phones and radios in the

room; and 7. Call 911. Describe the situation in as much

detail as possible. Crime in Progress

1. Call 911. 2. If safe; remain where you are until

contacted by the police. 3. DO NOT attempt to apprehend or

interfere with the suspected criminal(s), except in self-defense.

4. Get a good description, the person’s activities and appearance:

Abusive or Threatening Caller

1. Be polite and calm. 2. You are not required to stay on the line

with an abusive caller. 3. Obtain what information you can, but

offer no information on name or location; and,

4. Report the call to your supervisor. The authorities may be contacted.

Building Security Access Control

1. Each employee should wear or have their government identification at work.

2. If you meet someone in the halls that you don’t know and who does not have identification or a visitor tag, ask if you can assist them.

3. Watch for “tail-gaters” at secured access points to prevent unauthorized access. Make sure you recognize the person following you.

4. Do not accept packages from strangers for delivery to co-workers.

Parking Lot Safety

1. Keep valuables out of sight. 2. Lock doors with windows raised. 3. Be vigilant in parking areas after hours. 4. Exit with a “buddy” if possible. 5. Glance around you and in the back of your

vehicle before opening the door. 6. Call 911 to report any suspicious persons

or activities.

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Height: ___________________________ Gender: ___________________________ Weight: ___________________________ Age: ______________________________ Clothing: __________________________________________________________________________________ Distinct Characteristics: ______________________________________________________________________ Direction / Method of Travel: __________________________________________________________________ Vehicle Description: _________________________________________________________ License Plate #: ____________________ Province / State: ___________________ Other Comments: ___________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

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__________________________________________________________________________________________

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Bomb Threat / Suspicious Package Bomb Threat

1. By phone - ASK QUESTIONS and complete the Report Form (next page); 2. Do not provide personal information or your location; 3. DO NOT hang up. Leave the line open. 4. From another phone, call 911. 5. Access public address and announce EMERGENCY – EVACUATION. 6. Follow directions for evacuation; 7. As you leave, scan area for suspicious packages; 8. If you notice a suspicious package, DO NOT touch it; and 9. Do not return until ALL-CLEAR is announced.

Suspicious Package

1. Report your finding to supervisor.

2. Provide location and description of the item.

3. DO NOT handle the package. 4. Leave the room and close the

door. 5. If possible and away from

danger, wash your hands. 6. Identify and isolate all who

contacted the package. 7. Do not allow anyone access to

the area.

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INSTRUCTIONS: Remain calm and courteous. Listen carefully and do not interrupt the caller. Notify your supervisor of the call. Take notes on this form or a copy. Small details are important.

Date: ____________________________________ Time:_________________________ Exact words of the caller:

__________________________________________________________________________________________

__________________________________________________________________________________________

__________________________________________________________________________________________

What to ask:

When is the bomb going to explode? ____________________________________________________________

Where is the bomb right now? ___________________________________________________________

What kind of bomb is it? _____________________________________________________________________

What does it look like? _______________________________________________________________________

Why did you place the bomb? _________________________________________________________________

Try to determine following and circle as appropriate:

Caller ID Voice Accent Speech Language Manner Background Male

Female Unknown

Adult Juvenile

Age? _________

Soft Hi-Pitched

Loud Deep

Intoxicated Other?

_________

Local Foreign Region

Description? __________ __________

Fast Slow

Distinct Distorted

Stutter Slurred Nasal

Excellent Good Fair Poor Foul

Other? _________

Calm Angry

Rational Irrational Coherent

Incoherent Deliberate Emotional Righteous Laughing

Bedlam Trains

Animals Music Voices Mixed

Office Equip Factory Equip

Party Airplanes

Traffic Other? Call Display #: __________ Receiving Telephone #: ___________ Taken By: _____________

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Severe Summer Weather

Weather Watch - conditions are favorable for severe weather to develop in our area.

Weather Warning - severe weather has developed in the area or is imminent.

Tornadoes and Plow Winds

1. If you are aware of an imminent tornado or plow wind in the area, access the public address system and announce TORNADO WARNING;

2. Take your required personal items and emergency supplies;

3. Proceed immediately to the nearest storm shelter including brick stairwells, bathrooms or parkades. Stay away from temporary walls, windows and doors;

4. Assist others. Stay sheltered until “ALL-CLEAR” is announced.

5. If outside do not seek shelter in a vehicle or mobile/temp shelter and lie flat in a ditch or low spot.

Hail

1. Stay inside and away from windows. Floods

1. Move to a higher level within the building; and 2. If outside, seek shelter. 3. DO NOT walk or drive through moving water in

a flash flood. Lightning

1. Stay in the building. Do not go out unless absolutely necessary;

2. Do not use phones or electrical equipment; 3. Stay away from doors and windows; 4. If outside, seek immediate shelter. Stay clear of

metal objects; and 5. If in a car, park away from objects like wires

and power poles that could fall on your vehicle. More people are struck by lightning before or after a storm – not during. 1. When you see lightning start counting. If you

hear thunder before you get to 30 seconds then the lightning is close enough to pose a threat you should take cover/stay inside for 30 minutes after the last rumble.

2. Appropriate cover includes… o A sturdy fully enclosed building with

wiring and plumbing. o A vehicle with a metal roof – close the

windows. o Sheds, picnic shelters, tents, covered

porches do not protect from lightning. o If caught outdoors far from shelter stay

away from tall objects. o If on water get to shore;

Vessels with enclosed cabins provide more protection than vessels without a cabin.

o Do not handle electrical equipment, telephones or plumbing;

3. Use battery powered appliances only.

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Heat Emergencies

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Air Quality On a regular basis Environment Canada will issue an “Air Quality Health Index”. This index is a health protection tool that is designed to help you make decisions to protect your health by limiting short-term exposure to air pollution and adjusting your activity levels during increased levels of air pollution. The AQHI is measured on a scale ranging from 1-10+. The AQHI index values are grouped into health risk categories as shown below. These categories help you to easily and quickly identify your level of risk.

1-3 Low health risk 4-6 Moderate health risk 7-10 High health risk 10 + Very high health risk

The following table provides the health messages for ‘at risk’ individuals and the general public for each of the AQHI Health Risk Categories.

Health Risk AQHI

At Risk Population* General Population

Low 1 - 3 Enjoy your usual outdoor activities. Ideal air quality for outdoor activities.

Moderate 4 - 6 Consider reducing or rescheduling strenuous activities outdoors if you are experiencing symptoms.

No need to modify your usual outdoor activities unless you experience symptoms such as coughing and throat irritation.

High 7 - 10 Reduce or reschedule strenuous activities outdoors. Children and the elderly should also take it easy.

Consider reducing or rescheduling strenuous activities outdoors if you experience symptoms such as coughing and throat irritation.

Very High 10+ Avoid strenuous activities outdoors. Children and the elderly should also avoid outdoor physical exertion.

Reduce or reschedule strenuous activities outdoors, especially if you experience symptoms such as coughing and throat irritation.

People with heart or breathing problems are at greater risk. Follow your doctor's usual advice about exercising and managing your condition.

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Severe Winter Weather Weather Watch - conditions are favorable for severe weather to develop in our area. Weather Warning - severe weather has developed in the area or is imminent.

In the event of a sudden major blizzard or weather bomb: 1. You may be required to “shelter-in-place”

rather than to risk leaving the building; 2. Follow directions provided over the public

address system; 3. If you have an office emergency pack (see

Personal Preparedness Tips) keep it with you; and,

4. Contact your family to let them know the circumstances and your plans.

Hypothermia Hypothermia is the lowering of the body temperature and the slowing or cessation of body process in which they can no longer generate the heat required to replace the heat being lost to the elements. The body will slow circulation to extremities to support vital organs as long as possible. Signs and symptoms of hypothermia include: shivering, numbness, dizziness, confusion, weakness, impaired judgment, impaired vision, impaired speech, and drowsiness. Hypothermia victims pass through 5 stages: 1. Shivering; 2. Apathy; 3. Loss of Consciousness; 4. Decreased pulse and breathing; and 5. Death

These signs and symptoms may appear over time depending on environmental conditions such as

wind and temperature. The victim may not realize what is happening. If you encounter a victim of hypothermia: 1. Call 911 to request an ambulance; 2. Maintain the victim in a warmer environment; 3. Remove wet clothing to reduce heat loss; 4. DO NOT add heat to affected areas; and 5. Send someone to meet the ambulance and

direct them to your location.

Winter Precautions: 1. Blood vessels constrict when the body

encounters cold. Limit strenuous work when outside as the heart can be stressed as it has to work harder to circulate the blood;

2. Always dress in layers to suit the worst expected weather.

3. Don’t assume that your travel will be uneventful. You may become stranded;

4. If travelling, check the forecast to the destination and the Highway Hotline (1-306-787-7623) prior to leaving the office;

5. If you have to travel in inclement weather, leave details of your travel plan with someone;

6. CVA vehicles do not have emergency winter supply kits. If you have prepared a vehicle emergency kit (see below), take it with you when you travel; and,

7. Ensure the vehicle is winterized and the gas tank full.

Winter Emergency Travel Kit: Contact your CVA Coordinator.

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Notes

Northern Region Contacts Safety Coordinator Cary Fiddler (306) 961-2098

Assistant Safety Coordinator Jennie Scott (306) 940-9640 Training Coordinator Brent Douglas (306) 961-0525

Assistant Training Coordinator Denise Cochet (306) 981-5958 Environmental Specialist Elaine Molnar (306) 953-3534

Central Region Contacts Safety Coordinator Bev Rosenau (306) 229-0013

Assistant Safety Coordinator Jolene Matovich (306) 250-3419 Training Coordinator Don Hess (306) 221-5149

Assistant Training Coordinator Dennis Woelke (306) 281-3904 Environmental Specialist Trevor Housen (306) 933-5085

Southern Region Contacts Safety Coordinator Les Torgunrud (306) 536-0054

Assistant Safety Coordinator Jen Fiddler (306) 520-3746 Training Coordinator Cordell Kreutzer (306) 540-5996

Assistant Training Coordinator Patrick McNish (306) 519-2990 Environmental Specialist Brad Hannan (306) 787-0386

Other Contacts Incident Resource Coordinator Bev Lloyd (306) 933-5524

Training Manager Adam Hicks (306) 787-0722 Safety Manager Syed Naqvi (306) 933-5371

Environmental Engineer Shauna Lehman (306) 933-7308