Self-Assessing Your Organization

A Proven Approach to Performance ImprovementA self-assessment using theBaldrige Excellence Frameworkand its Criteria for Performance Excellence can help your organization achieve high performance and move towardperformance excellence. The Baldrige framework helps you evaluate your organizations processes, their impact on results, and your progress toward your goals and objectives. How Will Your Organization Benefit?A self-assessment can help you identify successes and opportunities for improvement jump-start a change initiative or energize current initiatives energize the workforce focus the organization on common goals assess your organizations performance against the competition align your resources with your strategic objectives deliver world-class results

Samoprocijenite svoju OrganizacijuDokazan pristup unaprijeenjuSamoprocjena pomou Baldrige-ovih kriterija izvrnosti i izvrnosti izvedbe moe pomoi Vaoj organizaciji da da pobolja svoje performanse i priblii se vie izvrsnosti. Baldrige okvir pomae Vam da evaluirate procese vae organizacije, njihove uticaje na rezultate, i Va napredak prema ciljevima.

Kako e to pomoi Vaoj organizaciji?Samoprocjena Vam moe pomoi da Prepozna uspjeh i mogunosti za unaprijeenje Prihvati nove inicijative ili ojaa ve postojee Ojaa radnu snagu Usredotoi se na zajednike ciljeve organizacije Procijeniti uspjenost svoje organizacije u odnosu na konkurenciju uskladiti svoje resurse sa svojim stratekim ciljevima ostvariti vrhunske svjetske rezulte.

How Do I Begin?Choosethe Baldrigeself-assessment tools that fit your organizations needs. You may want to involve your entire workforce, choose participants from a cross section of functions and levels, or appoint a small group. Your organizations experience with the Baldrige Criteria will help you decide where to begin. UseAre We Making Progress?andAre We Making Progress as Leaders?to learn about theBaldrigeExcellenceFrameworkand quickly identify strengths and opportunities for improvement. UseeasyInsight: Take a First Step Toward a Baldrige Self-Assessmentto identify gaps in your understanding of your organization and compare your organization with others. Complete theOrganizational Profileas the first step in a full self-assessment. Answering the questions in the Organizational Profile will help you identify gaps in key information and focus on key performance requirements and results.If you identify topics for which conflicting, little, or no information is available, you can use these topics for action planning. Answer the 18 Baldrige Criteria Item title questions for a fuller understanding of the Criteria and your organizations performance. Finally,conduct a full self-assessmentusing the seven Baldrige Criteria Categories of theBaldrige Excellence Frameworkor theBaldrige Excellence Builder.Kako poeti?Odaberite Baldrige alate smoprocjene koji odgovaraju potrebama Vae organizacije. U to moete ukljuiti svu radnu snagu, odaberite sudionike razliitih funkcija i nivoa, odnosno imenujte manje skupine. Iskustvo sa baldrige kriterijima e Vam pomoi da odluite gdje poeti. Koristite Are we Making progress? i Are we Making progress as leaders? da nauite o Okviru Baldrige izvrsnosti i brzo indetifikujete prednosti i mogunosti za poboljanje. Koristite EasyInsight: napravite prvi korak prema Baldrige Samoprocjeni da indetifikujete praznine u razumijevanju Vae organizacije i usporedite svoju organizaciju s drugima. Ispunite Organizacijski profil kao prvi korak u poptunoj samoprocjeni. Odgovarajui na pitanja u Organizacijskom profilu e Vam pomoi identificirati nedostatke u kljunim informacijama i usredotoiti se na kljune zahtjeve izvedbe i rezultata. Ako ste indetificirali teme koje su Vam sumnjive, za koje nemate informacija, moete koristiti ove teme za akcione planove. Odgovorite na 18 Baldrige Critetia Item pitanja za potpunije razumijevanje kriterija i izvedbe Vae organizacije. Konano, provesti punu samoprocjenu pomou sedam Baldrige Criteria Categories sadranih u Baldrige Excellence Framework ili Baldrige Excellence Builder.

Additional Resources State and local Baldrige-based award programsprovide networking opportunities, training, and consultation, in addition to their award programs. Visit theAlliance for Performance Excellenceto find your state or local program. Baldrige Examinerscan help you understand theBaldrigeframeworkand how to applyit in your self-assessment and action efforts.Also, you may want to consider becoming a state or national Examiner. Examiners receive valuable training and gain experience in understanding and applying the Baldrige framework and Criteria for Performance Excellence, which they can use within their own organizations. Baldrige Award recipientshonor their responsibility to serve as performance improvement advocates, share their strategies, and serve as role models. Many undertake ongoing self-assessments of their organizations and can share their experiences with you. Each year, theThe Quest for ExcellenceandRegional conferencesshowcasethebestpracticesofBaldrige Award recipients. Workshops on self-assessment are often offered in conjunction with these conferences. Explorefrequently asked questions; other Baldrige materials andpublications,andBaldrige Award recipient profiles. Getting Results VideoLearn why organizations of all sizes in manufacturing, service, small business, healthcare, education, and nonprofit sectors use theBaldrige Excellence Framework. Your Guide to Performance ExcellenceRead an introduction to the Baldrige Program andperformance excellence.

easyInsight: Take a First Step toward a Baldrige Self-AssessmenteasyInsight introduces you to theBaldrige Organizational Profile, part of theCriteria for Performance Excellence. The Organizational Profile is a snapshot of your organization, the key influences on how you operate, and the key challenges you face.

The first section, Organizational Description, asks about your organizations operating environment and your key relationships with customers, suppliers, partners, and stakeholders. The second section, Organizational Situation, asks about your organizations competitive environment, your key strategic challenges and advantages, and your system for performance improvement.If you identify topics for which conflicting, little, or no information is available, the Organizational Profile may serve as your complete assessment, and you can use these topics foraction planning.

Business/Nonprofit(manufacturers, service organizations, small businesses, nonprofit, and government organizations)EducationHealth Care