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SAMPLES TO POTENTIAL BUYERS HINTS AND TIPS BUY FRESH BUY LOCAL SOUTHERN WISCONSIN A PROJECT OF REAP FOOD GROUP [email protected] Dropping off samples with a potential buyer is the key part of getting in the door to many restaurants. This will grab their attention and in due course shows off the value of your product. Although it can be expensive to the farmer, here are a few ways to maximize your success with each drop. Before dropping off samples, review the menu of the restaurant. Determine what products of yours will best fit with the restaurants preparation capabilities and needs. Then, sell your product. Make a point to explain why your product is better or different than their non‐local counterpart. Supply the restaurant with your extras. If you can’t sell them at market or include them in your week’s CSA, offer them to chefs. Include enough information with your samples so the buyer knows the next step to take for purchasing. This includes: price sheets, contact information, best time to call and a delivery schedule. (Note: recipes are also helpful if your product is unusual). Keep track of your samples! You may identify trends or use them for tax purposes. Dropping off an invoice with “complimentary” written at the bottom may be an easy way to accomplish this. Sealing the deal with a restaurant or chef is often the hardest step. Chefs and restaurant managers are bombarded daily with sales‐people calling about everything from banking to linens. Without a team of sales representatives, small business owners (and farmers) struggle to get their product sold. Here are a few hints and tips to solving this reoccurring problem. Establish a “follow‐up” immediately after or during your initial meeting with a chef or restaurant manager. This can be done through e‐mail, phone or in‐person. Reminder: it may take time until the chef actually gets around to preparing or sampling your product. Not sure what to say when you call? Most buyers will sincerely appreciate your to‐the‐ point approach and respond truthfully. If you ask them directly, “Should I assume you are not interested in purchasing my product,” will help you and the potential buyer both save time. Gauge your buyers! Be considerate and patient!

SAMPLES TO POTENTIAL BUYERS HINTS AND TIPS

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SAMPLESTOPOTENTIALBUYERS

HINTSANDTIPS

BUYFRESHBUYLOCALSOUTHERNWISCONSIN

APROJECTOFREAPFOODGROUP

[email protected]

Droppingoffsampleswithapotentialbuyeristhekeypartofgettinginthedoortomanyrestaurants.Thiswillgrabtheirattentionandinduecourseshowsoffthevalueofyourproduct.Althoughitcanbeexpensivetothefarmer,hereareafewwaystomaximizeyoursuccesswitheachdrop.

• Beforedroppingoffsamples,reviewthemenuoftherestaurant.Determinewhatproductsofyourswillbestfitwiththerestaurantspreparationcapabilitiesandneeds.Then,sellyourproduct.Makeapointtoexplainwhyyourproductisbetterordifferentthantheirnon‐localcounterpart.

• Supplytherestaurantwithyourextras.Ifyoucan’tsellthematmarketorincludetheminyourweek’sCSA,offerthemtochefs.

• Includeenoughinformationwithyoursamplessothebuyerknowsthenextsteptotakeforpurchasing.Thisincludes:pricesheets,contactinformation,besttimetocallandadeliveryschedule.(Note:recipesarealsohelpfulifyourproductisunusual).

• Keeptrackofyoursamples!Youmayidentifytrendsorusethemfortaxpurposes.Droppingoffaninvoicewith“complimentary”writtenatthebottommaybeaneasywaytoaccomplishthis.

Sealingthedealwitharestaurantorchefisoftenthehardeststep.Chefsandrestaurantmanagersarebombardeddailywithsales‐peoplecallingabouteverythingfrombankingtolinens.Withoutateamofsalesrepresentatives,smallbusinessowners(andfarmers)struggletogettheirproductsold.Hereareafewhintsandtipstosolvingthisreoccurringproblem.

• Establisha“follow‐up”immediatelyafterorduringyourinitialmeetingwithacheforrestaurantmanager.Thiscanbedonethroughe‐mail,phoneorin‐person.Reminder:itmaytaketimeuntilthechefactuallygetsaroundtopreparingorsamplingyourproduct.

• Notsurewhattosaywhenyoucall?Mostbuyerswillsincerelyappreciateyourto‐the‐pointapproachandrespondtruthfully.Ifyouaskthemdirectly,“ShouldIassumeyouarenotinterestedinpurchasingmyproduct,”willhelpyouandthepotentialbuyerbothsavetime.Gaugeyourbuyers!

• Beconsiderateandpatient!