SANNOV/DEC14

COVER

TO DO & PLACE

http://www.cloroxprofessional.ca/

http://www.cloroxprofessional.ca/

4 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

BUSINESS NOTESThe Most Desired Skills of the Future– Three Practices to Communicate,Engage and Influence People.

INSIDE ISSALike its predecessors, the ISSA/INTERCLEAN® NorthAmerica 2014 once again succeeded in being the one weekwhere key leaders and decision-makers in the commercialcleaning industry converged to take advantage of “the mostefficient and informative way to find new opportunities andstrengthen business connections.”

INDUSTRY NEWS FLASHAs cold weather descends on the nation’s K-12 schools,the non-profit Process Cleaning for Healthy Schools(PC4HS) group offers tips for choosing greener ways tode-ice concrete walkways, including newer installations.

contentsNVOEMBER / DECEMBER 2014

NEW PRODUCT SHOWCASENew products and technologies available to the industry.

www.sanitationcanada.comon the cover Volume 36, Number 4

INDUSTRY NEWSNews highlights from the industry.

24

SARS was probably the lastworldwide public healthemergency before Ebola.But, with cases of Ebola re-ported in the United States,the concern many publichealth and professionalcleaning personnel have is,what would happen if itcame to Canada? (Page 18)

6

7

26

12

7

INFECTION CONTROLEBOLA... What would happen if it came to Canada?18

1822

HAND HYGIENEThis summer, a virus spread across the United States andCanada that left hundreds of children infected with anailment that required many to be hospitalized. The casesinvolved the Enterovirus D species, serotype 68 (EVD68or EV68).

10

PEST CONTROLCooler Temperatures Shouldn’tFreeze Pest Prevention Measures– When colder weather starts to roll in,chances are pest prevention is not at thetop of your “to-do” list. However, itshould be.

14

IN THE FIELDStudy the past to plan for the future. The Best Practices forEnvironmental Cleaning are a necessity in all situations.

22

Burlington: 905.637.4040

Kingston: 613.546.3771

Quebec: 418.687.1411

Montreal: 514.494.7300

Winnipeg: 204.633.8001

Vancouver: 604.232.1000

Regina: 306.525.0137

Edmonton: 780.455.3166

Moncton: 506.854.2636

Newfoundland: 709.747.5560

www.bunzldistribution.com

Bunzl Canada

Bunzl Canada is the leading national distributor

of Cleaning & Hygiene, Disposable Supplies,

Food Packaging and Safety products for

businesses across Canada. Delivering solutions

in 26 countries around the world, Bunzl brings

innovation and proven best practices to our

Canadian customer base. Headquartered in

Burlington, Ontario, Bunzl Canada specializes in

strategic sourcing and supply chain initiatives that

drive total cost in use improvements for our clients.

Delivering Solutions

6 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

industry news flash

As cold weather descends on the nation’s K-12 schools, the non-profit Process Cleaningfor Healthy Schools (PC4HS) group offers tipsfor choosing greener ways to de-ice concretewalkways, including newer installations.

Preliminary steps involve the prevention of ice formingby removing snow before it compacts and turns into ice,reducing the need for ice-melting chemicals and closing off– where legally permitted – unneeded walkways, sidewalks,exterior stairs and roads that accumulate snow.

If forecasts call for freezing rain, sleet and/or wet, heavysnow, spreading ice-melting compound before (pre-treat-ing), during and after precipitation is most effective.

Develop, post and document a snow and ice-removalplan including equipment, ice-melting chemicals and appli-

How To ChooseA GreenerIce-Melting Process

A

Continued On Page 30

cation guidelines for timely responseto weather events. Include ergonomicand safety tips (such as correct snow-shoveling technique and personal pro-tective equipment [PPE] such as gloves,goggles, earplugs) to prevent workerinjury. Non-chemical interventions toraise traction include sand, non-clumping cat litter anddolomitic limestone.

Where ice-melting chemicals are needed, Green Seal rec-ommends using potassium chloride- or magnesium chlo-ride-based products rather than sodium chloride or calciumchloride. Ice melts are often blends of these substances, solook for desired, major ingredients.

Exercise care near plants since all chlorides can be harm-ful to vegetation. Potassium chloride or magnesium chlo-ride products are safer for plants, concrete and entrywayflooring materials. Acetate-based products may also besafe options, especially for newer concrete, though pos-sibly harmful to aquatic life. Urea (aka, nitrogen ferti-lizer) is safer for concrete, but does not work at lowtemperatures and can be harmful to waterways. Fornewer concrete, check with the concrete supplier or in-staller for specific de-icing recommendations.

Granular, pellet, crystal or other solid ice-melt products,coloured for visibility, can be helpful to provide traction andbreak bonds between ice and outdoor surfaces. Use a me-chanical spreader for best coverage, and to avoid waste andskin exposure.

Liquid ice melt is helpful in preventing ice from forming.For steeply-sloped areas, use a sprayer and carefully control

Sanitation Canada - NOVEMBER / DECEMBER 2014 7Visit us on the Internet at www.sanitationcanada.com

ISSA / INTERCLEAN® North America 2014Like its predecessors, ISSA/INTERCLEAN® NorthAmerica 2014 again succeededin being the one week wherekey leaders and decision-mak-

ers in the commercial cleaning industry con-verged to take advantage of “the most effi-cient and informative way to find new op-portunities and strengthen business con-nections,” according to attendee and ex-hibitor feedback.

“ISSA/INTERCLEAN is the onevenue each year that facilitates an extraordinarynumber of business meetings with our dis-tributor partners and end (user) customers fromall over the world, while giving us the opportu-nity to thank each and every one of them fortheir business,” said John Swigart, presidentof Spartan Chemical Co. Inc.

The exhibition, co-produced by ISSAand its trade show partner Amsterdam

Strengthens Trend as One Week for the Cleaning Industry

L

Continued On Page 8

Sanitation Canada is the Official Voice of ISSA in Canada

7373 N. Lincoln Ave., Lincolnwood, IL 60712-1799 • Tel: (847) 982-0800 • Toll Free: (800) 225-4772 • E-mail: info@issa.com • Web: www.issa.com

RAI, attracted 14,123 registrants to theOrange County Convention Centre in

Orlando, FL, Nov. 4 to 7, to view the new-est products and services available fromthe show’s 685 exhibitors.

Not only were decision-makers fromthe industry’s top distributors, buildingservice contractors and large purchasing or-ganizations present, but more than 800such organizations were represented thathadn’t participated in the event the previ-ous year in Las Vegas, NV.

Of those new firms, 374 were distribu-tors drawing from the southeast region,from outside of the United States and alsofrom vertical markets, such as the office prod-ucts, industrial and food service sectors.Their top reason for attending was to accessproduct lines, market intelligence and execu-tive education they couldn’t find at any other

8 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

Continued From Page 7inside issa

industry event.The chance to connect with these new

participants and sectors was not lost onthis year’s exhibitors.

“This was a fantastic opportunity forus,” said Joyce Dudenhoffer, marketingdirector at Haviland Corp. “We were well-positioned to show-off our products andmeet with our customers. In fact, we closedwith more leads, and connected with moredistributors and wholesalers this year inOrlando than we did last year in Vegas.The show was a great success.”

In addition to the exhibition and ISSA’sconvention seminars, four other industrygroups held their annual conventions dur-ing the week: the Association of ResidentialCleaning Services International (ARCSI),Building Service Contractors AssociationInternational (BSCAI), IEHA and thenewest co-location partner Cleaning TradeEquipment Association (CETA).

The International Window CleanersAssociation (IWCA) also hosted safetyworkshops for the first time during ISSA/INTERCLEAN, while readers and train-ees from ISSA’s newly-acquired Cleaning

Maintenance & Management® and Clean-ing Maintenance Institute family of re-sources joined the event, to further expandthe depth of purchasers represented.

In addition to ISSA’s efforts to attract adiverse group of industry influencers atthis year’s event, the association also of-fered more reasons to stay longer into theweek, culminating in a double-header ofkeynote speakers plus industry awards –Fri. No. 7. Champion basketball coach RickPitino kicked-off the day’s activities, and atthe close of the exhibition, renownedboxer Sugar Ray Leonard headlined theISSA Excellence Awards Luncheon.

Companies honoured included long-standing ISSA member companies, the 10

ISSA Best Customer Service Award win-ners as selected by buyers in attendance atthe show (www.issa.com/bcsa), and the10 winners of this year’s prestigious ISSAInnovation Award (www.issa.com/innovationwinners). The day endedwith several seminars and, in all, the line-up succeeded in its goal of attractingmore attendees to the show floorthrough its 1 p.m. close Friday than inprior years.

Additional show highlights include thefollowing:

• Sixteen per cent of visitors hailed from71 countries outside of the United States.

• The exhibition featured leading sup-pliers from 27 countries.

• Multiple industry professional re-ceived prestigious honours during the week(www.issa.com/issaawards).

• ISSA received an overwhelming posi-tive response during the show, when it re-vealed the new Value of Clean Safety tool,which helps connect cleaning to reducedrisk and liability and is free once compa-nies join or renew membership for 2015(visit www.issa.com/value).

• Many of the week’s seminars werepacked to room limits and elicited feed-back that the topics and speakers were top-quality and extremely relevant to attendeebusinesses. Participants can sign up for 24/7 access to this year’s sessions atwww.issa.com/2014seminars.

• Attendees of the ISSA Infection Con-trol sessions, added to address recent outbreaks,received a special Infection Control Responsepacket to use with customers (visitwww.issa.com/infectioncontrolpacket).

• Many of ISSA’s more than 20,000LinkedIn group members turned out foran in-person meet-up on Thursday nearthe ISSA Resource Centre.

• More than 4000 unique viewerslogged in to www.issa.com to watch liveexcerpts from the event. Archived footageand interviews can be viewed atwww.issa.com/live.

Given this year’s positive results, manyparticipants are already looking forward tothe next edition of the North Americanevent, which takes place Oct. 20 to 23, 2015in Las Vegas, NV. For more informationon the ISSA/INTERCLEAN NorthAmerica 2015 show, visit www.issa.com/lasvegas2015.

Sanitation Canada - NOVEMBER / DECEMBER 2014 9Visit us on the Internet at www.sanitationcanada.com

This summer, a virus spreadacross the United States andCanada that left hundreds ofchildren infected with an ail-ment that required many to

be hospitalized. The cause was the En-terovirus D species, serotype 68 (EVD68or EV68). This virus is well-known tomicrobiologists, but has rarely grabbedmedia headlines. Yet for some reason,whether due to evolution or some otherunresolved risk factor, the pathogensparked concern for parents and publichealth officials alike.

Biologically, EV68 is classified as amember of the Enterovirus genus withinthe Picornaviridae family. This group of

hand hygiene

non-enveloped viruses includes a numberof much better known species, includingthe common cold-causing rhinoviruses;the agent of hand, foot and mouth dis-ease, the coxsackievirus; a form of viralmeningitis, enterovirus A species, serotype71 (EV71); and most infamously, thepolioviruses. All are ubiquitous in natureand have caused outbreaks in various areasof the world, primarily in clusters.

EV68 was first recognized in 1962 whenfour children became ill from a respiratoryvirus. Since then, the virus has gained sig-nificant study for its ability to infect andalso spread. Due to its genetic similarity toboth the rhinoviruses and the polioviruses,the Enterovirus has been suspected of notonly causing cold-like symptoms, but wors-ening conditions including wheezing, res-piratory distress and, quite possibly, acuteflaccid paralysis.

While the clinical nature of EV68 infec-

TThe following article is posted on the Deb

Group Hand Hygiene, Infection Preventionand Food Safety Blog – http://

info.debgroup.com/blog.

Visit us on the Internet at www.sanitationcanada.com

tion has been and continues to be explored,the environmental survival of the virushas been less robust. It wasn’tuntil 2001 that environmental spread waseven considered as a concern. By 2011 thishad magnified due, in part, to an increasein cases in the Philippines, Japan, Europeand the United States.

By 2012, the virus was found in thewaters of Hawaii. This confirmed that itcould easily survive in the environmentand could pose a risk for environmentalspread.

With environmental persistence shown,the potential for spread indoors becameapparent. In the context of fomites, stand-ard disinfection tests have been establishedfor the Picornaviruses and a plethora of prod-ucts are now available to reduce the levelsof these pathogens.

For skin, however, there are still gaps in

By JASON TETRO, Microbiologist, “The Germ Guy™”

Continued On Page 10

The Conundrum ofEV68 Infection Control

10 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

its transmission – which is primarilythrough respiratory droplets – and its ex-cellent persistence in the environment andon human skin, the need for proper handhygiene is apparent.

To accomplish this, one needs to en-sure hand-washing and hand sanitizer useis performed after each consultation withan infected patient. This may be supple-mented with hand sanitizer during con-sultation as per the five moments of handhygiene, but cannot be considered to befully protective. In addition, any contactwith individuals other than the patientshould be done after hand-washing andthe use of hand sanitzer in combination isperformed to reduce the potential forspread.

The wave of EVD68 has been a ratherbad one, taking both the public and healthofficials off guard. At the individual level,an increased adherence to hand hygiene isneeded to prevent transmission. Granted,the path forward may seem difficult inoperations, but it is nonetheless feasibleand necessary. Considering the health andlives of children are at stake, it’s undoubt-edly worth the effort.

Download an Enterovirus poster(http://info.debgroup.com/Portals/169265/d o c s / G 1 2 0 2 3 9 -Deb%20Enterovirus%20Poster.pdf) for moreinformation on how to protect childrenfrom this virus.

our knowledge base. This has meant pub-lic health officials have been required to lookback in time to identify the means neces-sary to inactivate and/or kill other Picornaviruseson hands.

The initial work stemmed back decadesand was based on the model ofpoliovirus. In 1985, researchers learned thevirus tended to bind tightly to the outerdermal layer albeit reversibly. In their hand-washing experiments, five-minutes ofwashing with soap and water was ineffec-tive at achieving today’s requirement of fourlog10 reduction.

When other products were used in placeof soap – including sand – the reductionwas more efficient, but still ultimatelyineffective. This led to the suggestion ofusing chemical additives to inactivate thevirus.

In 1993, several hand disinfectants weretested against poliovirus. In this case, awide scope of products was included withactive ingredients such as ethanol,chlorhexidine gluconate, quaternary ammo-nium chlorides, hexaclorophene and tapwater as a control. Unlike the 1985 study,

hand hygieneContinued From Page 9

hand-washing was conducted in a morerealistic manner with a lathering time ofonly 10 seconds. Not surprisingly, noneof the products could reach more than atwo log10 reduction suggesting a need tothink about viral load rather than efficacyof kill.

When hand sanitizers came around,they were thought to be superior to hand-washing. Yet, the same Picornavirus prob-lems appeared to be apparent.

In 2005 researchers attempted to deter-mine the ability of 62 per cent alcohol aswell as a number of other organic acids onthe survival of rhinovirus. Much like thepoliovirus counterpart the reductions wereminimal at best, and did little to preventinfection spread.

A silver lining did appear in 2010 in astudy that attempted to mimic minimalcontamination. When only 125 viruseswere used and the amount of sanitizer wasdoubled, such that contact time was in-creased, efficacy was finally seen. But to getto that low load, prior hand-washingwould have had to occur.

By looking at the nature of the virus,

ABOUT THE AUTHOR

Jason Tetro is am i c r o b i o l o g i s twith over 25years’ experiencein research al-though he is bet-ter known in the public as The GermGuy™. Tetro i s a se l f -descr ibedgermevangelist and strives to improvehumanity’s relationship with germs.He writes for The Huffington PostCanada, Popular Science and other na-tional and international media outlets.His science bestseller, The Germ Code(Random House/Doubleday Canada)is now available on shelves across thenation. For more information, visitTetr o ’s web s i t e at ht t p ://jasontetro.com.

http://www.debgroup.com/

12 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

How many parents have a toddler thatcan work an iPhone or iPad better thanthey can? What about the parents ofteenage kids or young adults that can-not communicate except through texting,email or social media?

business notes

With technology constantly evolving,technical skills and know-how will be themost common skills among the workingand business public – but the ability tocommunicate face-to-face will always be

Hone of the most important aspects ofbusiness.

While younger generations preparing toenter the workforce should keep up withtechnology to remain relevant in today’s

economy, they should also continue topractice and focus on perfecting their softskills – communication, interpersonal in-teraction, influence, and personal effective-ness in a social and business setting. Theseabilities are the great differentiator in busi-ness of the future.

In order to develop these relevant skillsand create the best team today and in thefuture, there are three things a leader cando. They include the following:

• Learn how to be a coach to your play-ers. This, most likely, is not what your man-ager did for you;

• Identify what you want to coach;• Commit and implement a true prac-

By NATHAN JAMAIL, President, Jamail Development Group

The Most DesiredSkills of the Future

Three Practices to Communicate,Engage and Influence People

Sanitation Canada - NOVEMBER / DECEMBER 2014 13Visit us on the Internet at www.sanitationcanada.com

skills, and building better teams in busi-ness follows the same principles of raisingbetter kids – yet it can prove more difficultbecause of the lack of the familial connec-tion that makes us willing to dedicate ourtime and sacrifice for our children. It re-quires a commitment and an involvementthat can be difficult for many people. Italso requires conflict and asks the leader tonot always be the most popular person.

Remember, great coaches are coaches,not buddies, they should be respected byall team members and should be focusedon making everyone – individually andcollectively – better, more prepared andmore successful – today and tomorrow.

ABOUT THE AUTHORNathan Jamail, president of the JamailDevelopment Group, and author of thebest-selling Playbook Series, is a motiva-tional speaker, entrepreneur and corpo-rate coach. As a former Executive Direc-tor, life insurance sales professional andbusiness owner of several small businesses,Jamail travels the country helping indi-viduals and organizations achieve maxi-mum success. Jamail has worked withthousands of leaders in creating a coach-ing culture. Get your copy of NathanJamail’s most recent book released by Pen-guin Publishers, “The LeadershipPlaybook” at www.NathanJamail.com.

take as leaders of an organization need tobe a part of their practice program. It isnot nearly as overwhelming as one mightthink once it is kicked off.

Team engagement, and immediate suc-cess and results will snowball this into fullblown commitment on everyone’s part,making it even easier and more effective.The hardest part? Getting it started andstaying committed.

A first and simple step is to implementweekly practice sessions that the leadermandates and runs.

Just like if a parent wants to coach littleleague sports, the key is they must makethe team practice during the week, so theywin on the weekends.

In fact, similar to little league sports,the more serious the competition and pri-orities placed on winning, the more prac-tices take place. In business everything isserious and competitive when it comes tosuccess and winning, because winning mat-ters.

Learning to practice is almost as hard aslearning any new skill. It will feel awkward,redundant, uncomfortable and hard attimes, but just like parents tell their kids,‘If you want to be the best and win, then youhave to practice’.

While social media and a litany of gadg-etry have streamlined our ability to con-nect and interact, there will never be a sub-stitute for stout communication skills.

Focusing on these time-honoured

Visit us on the Internet at www.sanitationcanada.com

tice program that requires the leader to par-ticipate.

LEARN TO COACHThe word “coaching” is used in busi-

ness today as much as the word “culture.”But in the same way that “culture” is usedin most organizations, it is merely a wordwith very little impact or “law.”

Leaders tell their managers to coach butthey never teach them how to coach. Manymanagers may say, ‘Hire good people and thenjust let them do their jobs’. This strategy willsuffice if a leader is content with nevermaking their employees better.

In professional sports, a coach draftsthe best player they can find and they com-mit everyday of their professional life tomaking them better. In business, it is theleader’s job to hire great people and makethem better.

The key to start coaching is to changethe mindset from managing to coaching.To accomplish this, the leader’s actionsmust change from a reactive approach – ofgetting involved when needed – to aproactive approach of getting involved be-fore they are needed in order to prepare theemployee to win.

WHAT TO COACHA very important factor in coaching is

understanding what to coach.Leaders need to stop focusing on just

product and industry knowledge, and be-gin to focus on perfecting the soft skillslike communication, personal interaction,body language, voice inflection and thetransfer of positive energy.

Envision what you consider great cus-tomer service and bad customer service, orwhat separates a top performer and a bot-tom performer. The most adept leadershave harnessed face-to-face communica-tion.

In baseball’s World Series, the greatestplayers are still practicing the fundamen-tals, such as throwing and catching the ball.In business we must do the same, andpractice repeatedly throughout the dura-tion of a career. This includes the big andsmall parts (which really equal the big parts).

IMPLEMENT A PRACTICE PROGRAMWhen one thinks of a practice program,

they may instantly feel overwhelmed andattempt to outsource it. This is a big mis-

14 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

pest control

When colder weather starts to roll in, chancesare pest prevention is not at the top of yourto-do list. However, it should be.

While some pests head south to escapethe cold, others look for places that offer

warmth, shelter, food and water, to call home for the coolermonths. Unfortunately, many facilities offer plenty of all of thesepest survival factors. That’s why it’s important to take steps towinterize your facility and to keep pests out this winter.

Rodents are a year-round threat, but are most active in thecolder months. Additionally, these pests can spread dangerousdisease-causing pathogens, like the Hantavirus, which can be trans-mitted by inhaling airbourne particles from dried out rodent urineand droppings. Three common rodents are the house mouse,Norway rat and the roof rat, though other rodents like squir-rels and field mice can also pose a threat to your facility.

Cooler TemperaturesShouldn’t Freeze PestPrevention Measures

By ALICE SINIA, Ph.D., Resident Entomologist –Regulatory/Lab Services, Orkin Canada

HOUSE MOUSEDespite its name, the house mouse is not just confined to

residential homes. It is the smallest of the three, measuringbetween seven and nine-and-a-half centimetres long with anaverage weight of 22 grams. They are defined by dusty grey fur,small eyes and big ears. The house mouse is mostly known forits gnawing and chewing abilities; their chew marks can be foundon corners of objects. Additionally, they reproduce rather rap-idly; a typical pregnancy lasts an average of 21 days and canresult in as many as six mice.

NORWAY RATThe largest in its family, the Norway rat has shaggy fur that

is brown or grey with scaly ears. They are typically between 18-to 25-centimetres long and weigh 150- to 500-grams. This ratwill gnaw through many things to reach food and water, in-cluding wiring. This can lead to short circuits and even electricalfires. If there are gnaw marks on doors, wooden walls or otherhard indoor surfaces, this is a great sign of a Norway rat infes-

W

The largest in its family,the Norway rat has shaggy fur

that is brown or gray with scalyears. They are typically between

18- to 25-centimetres long andweigh 150- to 500-grams..

Sanitation Canada - NOVEMBER / DECEMBER 2014 15Visit us on the Internet at www.sanitationcanada.com

tation in your building. Finally, they prefer to take refuge inlower levels, including basements, and favour a meat diet. There-fore they are often found in kitchens and garbage or compactorrooms.

ROOF RATTypically black or brown with a long tail, roof rats are smaller

than Norway rats (about 16- to 20-centimentres long and weighabout 300 grams), but less picky about their meals. These om-nivorous pests will eat just about anything, so they’ll be at-tracted to your trash as much as your food offerings. Also, theyare excellent climbers that can often be found in the upper partsof buildings. A great indicator of a roof rat infestation in-cludes grease marks produced as the rodent travels along anedge, and the oils in their fur are rubbed along.

While rodents are the most well-known and typically mostdespised winter pest, they’re certainly not the only pest that willbe scrounging around your facility looking for a way to get outof the cold. As temperatures drop, spiders, cluster flies, boxelderbugs, stink bugs and squash bugs all rely on places like yourfacility to retreat to.

LANDSCAPING MATTERS YEAR-ROUNDLandscaping can contribute significantly to your facility’s

appeal to pests. Rats and mice don’t like to be out in the openand often seek harbourage in shrubs and branches aroundbuildings. Trim any vegetation surrounding your building backhalf a metre, and consider installing a gravel strip around theperimeter to further deter critters and insects from getting close.

ELIMINATE AND PROTECT ENTRANCESSmall cracks and crevices on the outside of a building might

as well be an open door for pests. Mice can fit through holesthe size of your pinky, meaning smaller pests need even lessspace to sneak in. Before and throughout winter, inspect theexterior of your building for any openings, seal them with aweather-resistant sealant, and add steel wool for an extra layerof protection against rodents that will gnaw through othermaterials.

Entrances and exits to buildings are easy targets for pestseager to get to warmth and shelter inside. Keep doors closed

Nuisance wildlife, such as squirrels and chipmunks, willalso be more noticeable. Note, special precaution should betaken when dealing with wildlife. Consult your local pest man-agement provider for trapping and relocation requirementsspecific to your area.

Fortunately, there are steps you can take to prevent thesepests from making your facility a home this winter. First andforemost, implement an Integrated Pest Management (IPM)program. IPM uses proactive sanitation and maintenance stepsto mitigate pests’ access to their survival factors, thereby mini-mizing the potential for an infestation.

Your pest management professional will work closely withyou to determine a tailored approach. They will take into con-sideration the nature of your building, its location and thestructural/physical attributes that might attract pests. Together,you’ll develop and implement a pest management plan de-signed to keep pests at bay all year long. IPM is an ongoingprogram and will ensure your facility is prepared to combatpests through the winter and beyond.

Check out these specific sanitation and maintenance stepsas a guide to protect your facility against pest in colder weather.

The house mouse is mostly knownfor its gnawing and chewingabilities; their chew markscan be found on cornersof objects.

A recent study in British Columbiaof 218 deer mice showed 30 per centwere seropositive for B. burgdorferi,[7]the agent of Lyme disease.

Continued On Page 30

As temperatures drop, spiders, clusterflies, boxelder bugs, stink bugs andsquash bugs all rely on places like yourfacility to retreat to.

16 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

Sanitation Canada - NOVEMBER / DECEMBER 2014 17Visit us on the Internet at www.sanitationcanada.com

18 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

infection control

The Canadian woman returned hometo Toronto on Feb. 23, 2003 and, withindays, started developing symptoms simi-lar to those of the doctor. She died onMar. 5, 2003 from the illness. From here,the SARS epidemic in Canada spread intwo distinct outbreaks – one in April andthen another in July 2003. According tothe Canadian Environmental Health At-las, “In total, 44 people in Canada diedfrom SARS, approximately 400 became ill

EBOLA

In February 2003, a doctor who had been treatingpeople with atypical pneumonia cases in China flewto Hong Kong to attend his daughter’s wedding. Hewas staying in a local hotel when he began to developsymptoms similar to those of the patients he hadbeen treating. In less than 24 hours, this illness, whichwould soon be known as severe acute respiratory syn-

drome – or SARS – would spread to approximately a dozenother hotel guests, including a 78-year-old woman fromCanada.

Iand 25,000 Toronto residents were placedin quarantine.”

While the SARS epidemic was actuallyvery short lived, in total the World HealthOrganization (WHO) said more than8000 people worldwide became sick withSARS and 774 died of the illness. Fur-ther, SARS had a devastating economicimpact on Toronto. Tourism there sus-tained a $350 million loss, and retail salesdeclined by $380 million compared with

What Would Happenif it Came Here?

By MARC FERGUSON, International Business Development Manager, Kaivac

The 2014 Ebola epidemic is the largest inhistory, affecting multiple countries inWest Africa.

Sanitation Canada - NOVEMBER / DECEMBER 2014 19Visit us on the Internet at www.sanitationcanada.com

usual seasonal business.SARS was probably the last worldwide

public health emergency before Ebola.And, now with cases of Ebola reported inthe United States, the concern many inpublic health and in the professional clean-ing industry have is, what would happenif Ebola came to Canada? We saw howquickly and relatively easily SARS spread.This tells us that we cannot view the Ebolaepidemic as something that is “happeningover there,” referring to Africa, especiallynow that it has made its way to NorthAmerican shores.1

CANADIAN PRECAUTIONSAddressing concerns about Ebola, Ca-

nadian Prime Minister Stephen Harperadmitted that Canadian health officials are

concerned about the spread of the diseasein Canada but, at least as of August 2014,believe the risk to be low. However, Dr.Jay Keystone of Toronto General Hospi-tal is very concerned about Ebola makingits way into Canada, if for no other reasonthan it is, as he calls it, the worst outbreakthe world has ever seen.

“It’s crossing borders because it is cen-tred in cities instead of villages (in Africa),”Keystone said. “In villages, everybodyleaves and soon it is over. In cities, it movesacross borders (because) people are hidingtheir cases.”

While Prime Minister Harper maintainsthat “the risk is low” in Canada, the realityis that countries around the world, includ-ing Canada, are ramping up their efforts tostop the spread of the disease. At this time,

most of these precautions are occurring atwhat are called “border entry points,” spe-cifically airports. Canada has the Quaran-tine Act, a law that requires all travelers,including air travelers, to report any illnessupon entering the country and requires air-port authorities to identify any passengersthey suspect of being sick.2

While this plan of action is far frominfallible – and is very dependent on per-sonal, subjective observation – it hasproven effective in some cases. And nowthat Canadian border entry point authori-ties are being briefed on the signs and seri-ousness of Ebola, it is hoped that it willprove even more effective in the future.

Further, it is widely believed that the2003 SARS outbreak was a wake-up call

Continued On Page 20

DANIEL “DAN” MARTIN / CDC

20 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

for Canadian hospital and health authori-ties. Infection control systems that werenot available a decade ago are now in placeto help stop the spread of infection. And,it is widely believed that Canadian medicalfacilities have some of the most sophisti-cated infection control systems in theworld.

PREPARING THE CLEANING INDUSTRYJust as did the healthcare sector in

Canada, the professional cleaning industryin North America learned quite a bit fromthe SARS outbreak. For instance, manyhigh-touch areas that were rarely cleaned inhotels and office buildings – everythingfrom elevator push buttons to door han-dles – became part of every cleaning rou-tine. However, the most important thinglearned was how infections can spread andhow the professional cleaning industry isthe first – and one of the most vital – linesof defense against the spread of disease.

The first step in preparing the profes-sional cleaning industry for any potentialoutbreaks of Ebola in this country is verysimply to understand it. Understandinghelps eliminate fears and misconceptions.For instance, there is a belief among manythat just touching someone with Ebolacan spread the disease. This is not true.However, if you have a cut on your skin orthe infected person sneezes or coughs inyour presence, then there is reason for con-cern – and it is a big concern. Often one ofthe first symptoms of Ebola is what is

infection controlContinued From Page 19

referred to as a “hacking cough,” whichspreads the infection to other people andto all kinds of surfaces.

This leads us to the second way we canprepare for an Ebola outbreak or similarpublic health scare, and this is to try toavoid contact with surfaces when cleaning– whether directly or indirectly. Because thisis serious stuff we’re talking about here,let’s use the following descriptive scenarioas an example:

Suppose a member of your cleaningcrew was cleaning a toilet used by some-one infected with Ebola, and let’s supposeEbola germs and bacteria were present onthe rim of the toilet or in the bowl water.By cleaning the toilet using traditionalmethods – cloths and spray bottles – thereis the possibility that minuscule dropletsof these germs and bacteria will come intocontact with the cleaning worker’s eyes orbe inhaled, finding their way onto mucusmembranes. The risk is high and very seri-ous.

To avoid this risk, possibly the bestoption for cleaning, especially for cleaning

NAHID BHADELIA, M.D. / CDC

U.S

. D

OD

, A

RM

Y S

GT.

FIR

ST

CLA

SS

, TY

RO

NE

C.

MA

RS

HA

LL,

JR.

/ C

DC

Sanitation Canada - NOVEMBER / DECEMBER 2014 21Visit us on the Internet at www.sanitationcanada.com

ing industry. Preparedness now is key tominimizing the spread of this disease, hereas well as around the globe.

FOOTNOTES(1) As of October 2014, there have been

three cases of Ebola in the United States.Two of the cases were individuals who hadbeen working in parts of Africa where thedisease had spread, and the third was some-one who had been living in Liberia, WestAfrica.

(2) Under Canada’s Quarantine Act,which was re-written in 2005, all travelers toCanada must submit to screening, and ifthey believe they might have come into con-tact with a communicable disease, they must

restrooms, is to transfer to what ISSA, theworldwide cleaning association, refers toas spray-and-vac or no-touch cleaning sys-tems. While gloves and goggles are rec-ommended with this method – as in allcleaning – the cleaning process allows theuser to keep a safe distance away from con-taminated or potentially contaminatedcounters, floors and fixtures. This distanceserves as a barrier, protecting the health ofthe cleaning worker.

While somewhat less comprehensivebut still effective, another option is toavoid cleaning floors using traditionalmethods. Suppose once again that theEbola virus is on a hard surface floor. Un-less a disinfectant cleaner designed to killthe Ebola virus is being used, there is agood chance of it being passed on to thecleaning worker or building users. A sim-ple way to avoid this is by using a trolleybucket to dispense fresh cleaning solutiondirectly onto the floor. The solution canbe brushed into the floor and then vacu-umed up, either by using a wet/vac or a vacsystem designed specifically to work withsome trolley buckets. This process is saferfor the cleaning worker and invariablyfaster.

NO TIME TO WAITVery often when a public health scare

develops in faraway parts of the world,not only is there a belief that it is just “hap-pening over there,” but also few protec-tions are implemented should it spread“over here.” The Canadian healthcare sec-tor is not taking this approach with Ebolaand neither should the professional clean-

disclose this and their travel history to a bor-der services officer. If the officer has reason-able grounds to believe that the traveler maybe infected with a communicable disease orif the traveler has refused to provide suffi-cient answers, the traveler may be arrestedwithout warrant and isolated.

ABOUT THE AUTHORMarc Ferguson is the International Busi-ness Development Manager for Kaivac,developers of the No-Touch® andOmniFlex® cleaning systems, which aresold in Canada. He may be reachedthrough his company web site atwww.kaivac.com.

U.S

. D

OD

, A

RM

Y S

GT.

FIR

ST

CLA

SS

, TY

RO

NE

C.

MA

RS

HA

LL,

JR.

/ C

DC

22 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

in the field

By RAY IREDALE, Ontario Health-CareHousekeepers Association (OHHA),

Education Chair

Submitted on behalf of the Ontario Healthcare Housekeepers Association (OHHA)

It seems that everywhere you turn,the conversation eventually ends updirected to the Ebola pandemic inAfrica. This is most certainly true inthe health care industry, and not

without reason as everyone is concernedwith their health, as well as the health oftheir families.

On Mar. 23, 2014, the World HealthOrganization (WHO) published formalnotification on its web site of an outbreakof the Ebola virus in Guinea. On August8, WHO declared the epidemic to be a“public health emergency of internationalconcern.” This assessment traces the earlyorigins and subsequent evolution of theepidemic, and considers where we standtoday, looking at current outbreaks in eachaffected country and some overarching

Study the Past ToPlan for the Future

trends – and surprises – in the overall epi-demic. It also gives epidemiological pro-jections of how the epidemic is likely toevolve.

The WHO Director-General, Dr.Margaret Chan, lists the following specificthings:

• First – the outbreak spotlights thedangers of the world’s growing social andeconomic inequalities. The rich get the bestcare. The poor are left to die.

• Second – rumours and panic arespreading faster than the virus. This costsmoney. Ebola sparks nearly universal fearand vastly amplifies social disruption andeconomic losses well beyond the outbreakzones.

• Third – The World Bank estimatesthat the vast majority of economic lossesduring any outbreak arise from the unco-ordinated and irrational efforts of the pub-lic to avoid infection.

• Fourth – When a deadly and dreadedvirus hits the destitute and spirals out ofcontrol, the whole world is put at risk. Our21st century societies are interconnected,interdependent and electronically wiredtogether as never before. This became clearwhen the virus entered Nigeria’s oil andnatural gas hub, the city of Port Harcourt.Nigeria is the world’s fourth largest sup-plier of natural gas. If that outbreak flaresup again, it could dampen the economicoutlook worldwide.

• Fifth – decades of neglect of funda-mental health systems and services meanthat a shock, such as an extreme weatherevent or a disease-run-wild, can bring a frag-ile country to its knees.

These systems cannot be built up dur-ing a crisis. Instead, they collapse. A dys-functional health system also means zeropopulation resilience to the range of shocksthat our world is delivering, with ever

I

Sanitation Canada - NOVEMBER / DECEMBER 2014 23Visit us on the Internet at www.sanitationcanada.com

greater frequency and force – whether froma changing climate, armed violence and civilunrest, or a deadly and dreaded virus.

All of these facts may be confirmed inmany news media outlets around theworld. The public health professionals inthe county I reside in have, over the years,predicted there would be such a pandemic.

The concern we now have relates tohow do we stop this spread of the virus?The medical professionals are meeting anddiscussing how to best handle the preven-tion of this virus spreading into andthroughout our country, if need be. Thebig risk to health care workers comes afterthey care for a patient with Ebola.

There has been mention that this virusis not airborne. I have read that the Ebolavirus can live on doorknobs andcountertops for a few hours. If there is aconcern with bodily fluids, it presents thepossibility that this should not only betreated as a hazard on contact and dropletprecautions, even if it is just for the per-son’s peace of mind.

They are looking into ways to protectour frontline staff and the population thatcomes in contact with the host. There aremany steps involved that would truly bean asset. In many cases the correct protec-tive procedures would be a really good start.

This is where we really need to reviewthe practices that worked when establish-ing the procedures that will bring infec-tious issues of any kind under control. Thehealth of the person infected is in thehands of the medical professional. The en-vironment around the infected person isin the hands of the environmental serv-ices cleaning professional.

The Best Practices of Environmental Clean-ing is a necessity in all situations, but theprocedures are extremely important whendealing with any infectious concern.

The Provincial Infectious Diseases Ad-visory Committee (PIDAC) has spentcountless hours developing, reviewing andpublishing Best Practices for EnvironmentalCleaning for the prevention and control ofinfections. This group of qualified expertshas published a number of other Best Prac-tice (BP) documents addressing variousaspects of infection prevention and con-trol practices across the health care con-tinuum. With the publishing of the BestPractice for Environmental Cleaning, there wasa need to train the front line staff on these

practices.The Regional Infection Control Net-

work (RICN) brought together the pro-fessional environmental managers fromthe Canadian Association of Environmen-tal Management (CAEM) and the OntarioHealth Care Housekeepers Association(OHHA) to combine their skills and tal-ent, and develop the educational tool kitthat included practical educational materi-als and tools to work with.

This toolkit was aimed at and devel-oped for health care organizations. Themodules located in the manual have a widerange of training practices, power pointpresentations, DVDs that include narra-tion of presentations, video training anddealing with cleaning in many areas of thehealth care industry.

The Environmental Cleaning Best Prac-tices Educational Toolkit was rolled out in2010.

With this new pandemic threat, it maywell be time that this program is taken offthe top shelf, dusted off, reviewed and,when addressing all infectious issue, thepractices that should be followed daily arereinforced.

With the Best Practices documents in hand,health care organizations have the tools toaddress the infections that infringe on theworld’s population. The concerns with in-fection control issues in health care are al-ways on top of the list not only for worklife, but also when it comes to training.

It would be awesome if all other areashad these capabilities. Who would be bestsuited to assist the other workers in areasthat have been passed over because of fi-nancial restraints or other managementdirectives? The housekeepers and hospi-tality employees in areas such as hotel/motel, restaurant, educational facilities andairlines need to have training to allow themthe same knowledge, and implement pro-cedures to protect themselves from infec-tion control issues. Simply put, all envi-ronments that are exposed to any infec-tious diseases must be thoroughly cleanedand disinfected on a continual basis.

I do not feel that all environmental staffworking in the hospitality or educationalindustries would need full personal pro-tective equipment, but they really need toknow what steps should be taken and whatthey should be wearing to protect them-selves in the event of an outbreak.

If appropriate procedures are followedacross the continuum, it would quite likelyput a stop to, or at least a tremendous stran-gle hold, on serious contamination.

What steps are in place to address train-ing and what group would best be suitedto oversee these workers?

Housekeeping and hospitality employ-ees in all settings should be trained to per-form their tasks on a routine and consist-ent basis following infection control guide-lines to provide for a safe and sanitary en-vironment for all they serve.

24 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

KÄRCHER BR35/12 MICRO SCRUBBERWINS 2014 INNOVATION AWARD

SCA TISSUE INTRODUCES NEW INDUSTRY INNOVATIONS

Tork EasyCubeDispenser

SPECTACULOSO™ MULTI-PURPOSE CLEANER IN FASTDRAW®

SCA, manufacturer of the Tork®brand of Away-from-Home profes-sional hygiene products, has intro-duced a host of new products, lineextensions and service offerings.

“At SCA, our customers expectus to bring new innovations thatwill have a positive effect on theirbottom line,” said Cheryl Rickert,washroom marketing director forSCA’s Away-from-Home Profes-sional Hygiene business in NorthAmerica.

The company’s Tork Premiumliquid skincare products aredermatologically-tested, containskin care ingredients which are saidto be gentle on skin, and ideal forsensitive skin or skin exposed to fre-quent hand-washing.

Also introduced are Tork Pre-mium soft multi-fold hand towelswhich are said to be a high-endalternative to standard washroomtowels. Embossed with the signa-ture Tork leaf design, the companyclaims patrons are sure to noticemore than the product’s elegant de-sign. With unique QuickDry™ tech-nology and one-at-a-time dispens-ing, guests use fewer towels per visitand staff spends less time refillingproduct while still maintaining aclean, hygienic environment.

Available in 2015, are Tork’sPremium foam skincare productsoffered in fully-collapsible, easy dis-pense refill bottles that work withthe sleek, modern Tork Elevationskincare dispenser. Each foam bot-tle contains 2500 doses, which issaid to reduce the number of refillsrequired, and saves maintenancestaff time and resources.

Designed with a cohesive, el-egant washroom experience inmind, the new Tork Elevation foamskincare dispensers are an idealcomplement to the full line of El-evation washroom products. Thedispenser’s sealed refill bottles andsingle-use pump provide quick andeasy maintenance, while reducingpotential cross-contamination. Thedispenser’s high capacity, one-litrebottle and LED indicators, whichsignal when a refill is required, arealso said to reduce maintenanceneeds. Also available in an auto-matic model, the dispensers werecarefully developed to make therestroom less hands-on withtouchless dispensing options thathelp reduce customer contact andpotential contamination.

The new Tork Advanced high-capacity coreless bath tissue is saidto be the brand’s most efficientwashroom solution. Reducingwaste and maintenance expenseswhile improving the guest experi-ence, the innovative packaging re-duces storage space requirementsand is said to provide customerstwo-times more capacity per cubicfoot. By eliminating the corrugatedpackaging, traditional cores andinner wrappers, the company haseliminated 95 per cent of the pack-aging waste used in traditional prod-ucts. Each EPA-compliant roll madefrom recycled fibre content contains900 sheets of two-ply tissue, whichis said to last up to three times longerthan conventional rolls.

The Tork high capacity T7coreless bath tissue dispensers areideal for washrooms with limitedspace. The system ensures easy andintuitive maintenance, refilling anduse, and is said to be a great choicefor higher traffic washrooms, aswell as environments where effi-ciency and reduced cost are priori-ties. Rolls are protected so there isless waste, improved hygiene andreduced pilferage. The reserve rollremains protected until the first rollis completely gone, ensuring it stayshygienic.

Also available in 2015 is theTork EasyCube dispenser which isequipped with a data-tracking sen-sor that transmits refill data and traf-fic trends to an easy-to-use web app.Through a colour-coded status sys-tem, managers can easily track andanalyse the refill needs of their wash-room dispensers, and better antici-pate their building’s hygiene andcleaning needs. According to themanufacturer, cleaning can nowchange from schedule-based to‘cleaning when needed’ withoutdisruption to patrons.

For more information, contactSCA Tissue at www.sca.com.

Kärcher is pleased to an-nounce that its BR 35/12 C Bpmicro-scrubber won the 2014Innovation Award in both theEquipment and Visitor’s Choicecategories at the ISSA /INTERCLEAN® North Americatrade show in November.

The floor scrubber featuresa new steering concept (KärcherAdvanced Response Technology– KART), which is said to pro-vide outstanding manoeuvrabil-ity as the steering wheel directlycontrols the machine’s brushhead. The steering of the brushhead dictates the travel andcleaning direction, while thepropulsion force of the rollerbrush drives the machine for-ward. This is said to allow theuser to clean away from wallsat right angles and reach tightcorners. Turning the brush headinward enables the machine toclean in reverse. The stainlesssteel steering column is heightadjustable and can be folded-down for storage and transpor-tation.

The machine’s roller brushis said to clean highly-structuredfloors efficiently, thanks to asmall surface area ensuring highcontact pressure. The rollerbrush can also be used for pre-sweeping, combining the func-tions of sweeping, scrubbingand drying in a single pass. A

variety of roller brushes – suchas pad or microfibre rollers –are also available for differentfloor types and cleaning appli-cations.

The lithium-ion batteryused in the micro-scrubber issaid to be completely chargedin three hours, allowing the userto work uninterrupted for morethan an hour, or up to 90-min-utes in “eco!efficiency” mode.“Eco!efficiency” is a selectablemode that allows the scrubberto operate at approximately 70per cent of power and also re-duces water consumption. Inthis mode, sound is said to bereduced by approximately 40per cent.

For more information, contactKärcher at www.karcherna.com.

Betco Corporation® has an-nounced the newest addition to itsgeneral cleaning family of products– SPECTACULOSO™ inFASTDRAW®. Spectaculoso is a lav-ender fragrance, multi-purposecleaner, which is said to be idealfor leaving any room with a won-derful, clean scent.

“Here at Betco Corporation,Cleaning Innovations That Matteris more than just a tagline; it is theway we develop new products,”said Ken Sensel, Betco productmanager – general cleaning / CMSand healthcare. “The newSpectaculoso multi-purpose cleanerin FASTDRAW expands the oppor-tunity to leave a lasting impression

of cleanliness.”For more information, contact

Betco at 1-888-GO BETCO (462-3826) or visit the company’s webat www.betco.com.

Sanitation Canada - NOVEMBER / DECEMBER 2014 25Visit us on the Internet at www.sanitationcanada.com

CHEMSPEC “GOLD STANDARD” PRODUCTS AVAILABLEDEB LAUNCHES POWERFUL LINE OFHEAVY-DUTY AUTOMOTIVE HAND CLEANERS

SAFE OPTIONS FOR SLIPPERY WORKPLACES FROM STABILGEAR

Continued On Page 30

CASCADES TISSUE GROUP LAUNCHES NEW TANDEM+TOWEL AND TISSUE DISPENSING SYSTEM

The first of Chemspec’s newre-branded products are readyto ship to distributors acrossNorth America.

The new Gold Standardproducts carry the same SKUcodes as the products they re-place. In many cases, this re-fined line features the same,best-in-class formulations usedin previous Chemspec products.The company also re-formu-lated or added a few productsto ensure a complete line thatmaximizes the effectiveness oftoday’s high performance clean-ing equipment while reducingmaintenance costs.

Chemspec Gold Standardproducts also help to protectcarpet investment, maintain themanufacturer’s warranty andprovide maximum cleaning per-formance. Chemspec formu-lates products based on a thor-ough understanding of the tech-

nologies and materials carpetmills use to engineer carpets,both past and present, and witha close eye on future trends.

Chempsec’s Gold Standardlabels use quick-identificationapplication icons to simplifyproduct selection for cleaners,while providing easy-to-navi-gate English, French and Span-ish directions.

For more information, con-tact Chemspec atsupport@chemspecworld.comor visit the company’s web siteat www.chemspecworld.com.

Cascades Tissue Group has in-troduced a new towel and tissuedispensing system – Tandem +.Sleek, stylish and created for per-formance, the system is designed tobe the ideal solution for facilitymanagers looking to manage oper-ating costs while providing employ-ees, customers and other patronsof their restrooms, experiences thatreflect well on their businesses andshow that they care.

The system is said to featuretouchless, controlled dispensing thatreduces cross-contamination ofgerms as well as unnecessary paperconsumption. In addition to beingone of the most compact, high-ca-pacity dispensers on the market, itfacilitates jumbo-sized paper rollsgreater than 305 metres (1000 feet)in length to dry more hands withless routine maintenance.

According to the company, thesystem is compatible with Cas-cades’ full assortment of away-from-home paper towel products, includ-ing its patented, award-winningantibacterial paper towel that is saidto kill bacteria on hands.

“Tandem+ is all about simulta-neously bringing about healthierpeople and bottom lines,” said JeanJobin, Cascades Tissue Group presi-

dent and chief operating officer.“Developed with our partners’needs in mind, it addresses all oftheir main challenges, reducingmaintenance and labour costs whilefacilitating productivity and hy-giene. All of this combines with oneof the most sustainable paper offer-ings on the market.”

Available in white and black to fitany décor, Tandem+ includes acustomizable OnDisplay™ windowthat allows facility managers to swapin and out signage promoting theirbrands, activities or offerings on a re-curring basis, or to simply remind us-ers about sound hygiene practices.”

“Washrooms are high-traffic envi-ronments where businesses can edu-cate and communicate to their audi-ences, so we see great opportunity forour customers,” Jobin said.

For more information, visit theCascades’ web site atwww.afh.cascades.com.

Every hands-on occupationposes its own dangers, and forjanitorial and sanitation profession-als, slippery floors are a majorworkplace hazard. STABILgear’sSTABILgrippers™ footwear prod-ucts are said to be ideal for a vari-ety of indoor environments wherewater, soap and grease increase therisk of slips and falls.

The footwear can be pulled on

Deb Group has introduced acomplete line of heavy-duty handcleaners designed specifically forthe automotive aftermarket indus-try. KrestoGT offers advanced andpowerful products formulated toprotect, clean and restore techni-cians’ hard-working hands.

The heavy-duty hand cleanercontains all-natural, biodegradablescrubbers with no harsh solventsor sharp scrubber materials – keep-ing even the grimiest hands notonly clean, but healthy and pro-ductive as well.

The issue of occupational der-matitis (acute skin problems causedby exposure to harsh chemicals) isspecifically pressing in the automo-tive environment, where workersrely on their hands and often can-not wear personal protective equip-ment like gloves.

According to the U.S. Centersfor Disease Control and Prevention(CDC), up to 40 per cent of work-ers will suffer from occupationaldermatitis at some point in theirworking life. In addition, the U.S.Bureau of Labour Statistics datashows that roughly 50 per cent ofall working time lost to industrialillness is due to dermatitis, whichcan result in an average of twomonths away from work. This canhave a huge impact on shop pro-ductivity and profitability.

“The automotive industry isflooded with a multitude of lowquality hand cleaners,” saidMichael Bogdanski, CEO of DebNorth America. “These cleaners areoften formulated with heavy anddangerous solvents like petroleumdistillates and harsh scrubbing par-ticles like pumice that may severelyirritate and damage the skin. Addi-tionally, some service repair pro-fessionals use technical solvents like

thinners or even kerosene to removetough materials from their hands,which not only break down theskin, but contain toxins that can beharmful to the body. The newKrestoGT range features heavy-dutyhand cleaning products that are freeof petroleum distillates, containskin-friendly scrubbers and VOCcompliant ingredients. As suchKrestoGT products are extremely ef-fective and safe for cleaning andprotecting workers’ hands.”

Developed with the advancedtechnical expertise of Deb who mar-ket familiar and best-selling prod-ucts such as Kresto®, GrittyFOAM®and Travabon®; the new KrestoGTline is said to offer high perform-ance skin care products for the au-tomotive industry at a great value.New products include KrestoGTOrange Boost and GrestoGTCherry Turbo. These formulationsare available in gallon, half-gallon,two-litre cartridge and wipe for-mats that address the removal of abroad range of automotive contami-nants. KrestoGT Paint Shop is saidto be an advanced formulation spe-cifically designed to remove extratough soils such as paint, tar andadhesives.

The KrestoGT line of productswill be available for purchase inJanuary 2015.

For more information, contactDeb at www.KrestoGT.com.

26 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

Deb Group has donated morethan 18,000 bottles of DebInstantFOAM hand sanitizer to theWorld Health Organization (WHO)to assist efforts in combating thespread of Ebola virus in West Afri-can countries.

Organized by WHO and sup-ported by members of Private Or-ganizations for Patient Safety (POPS),of which Deb Group is a foundingmember, the donation initiative isnecessitated to support thosehealthcare providers and communi-ties directly involved with handlingthe deadly Ebola epidemic that hasalready claimed over 4500 lives.

While Ebola has a high mortalityrate, the virus itself is easy to inacti-vate outside the body by soap, alco-hol-based disinfectants, bleach, sun-light, and high temperatures or dry-ing. According to the European Cen-tre for Disease Prevention and Con-trol, “Ebola virus survives only ashort time on surfaces that are in thesun or have dried. It can survive for alonger time on clothes or materialswhich have been stained with bloodor other bodily fluids.”

Ebola is an ‘enveloped’ viruswhich belongs to the familyFiloviridae. There is no FDA-ap-proved vaccine available for Ebola.However, the CDC recommendswashing hands frequently or usingan alcohol-based sanitizer.1,2 Formany healthcare providers and com-munities dealing with the Ebola vi-rus, hand hygiene is an importantpart of a multi-faceted infection pre-vention program. However, theavailability of soap and water is notalways possible or convenient.Therefore, the use of alcohol-baseddisinfectants, which require no soapor water, can often be the easiest,quickest and most convenient

DEB GROUP DONATES HANDSANITIZER FOR WEST AFRICAThe Carpet and Rug Institute (CRI)

held its annual membership meeting onNov. 12, 2014 in Dalton, GA.

CRI Treasurer Jim Kirkpatrick reported aclean audit for the carpet manufacturing tradeassociation and presented the 2015 budget.

CRI Board Chairman David Jolly wel-comed President of the Floor Coveringdivision at Milliken & Company, JimMcCallum, to the board of directors andrecognized appointments to the policycommittee.

A highlight of each year’s meeting isthe presentation of the Joseph J. SmrekarMemorial Award. Established by Milliken& Company, the Smrekar award honoursthe late Dr. Joe Smrekar who served on anumber of CRI committees. Milliken es-tablished the award in order to recognizeindividuals who show similar exemplaryservice to the carpet and rug institute.

Recipients of the Smrekar Award arechosen by CRI staff members, and thisyear Susan Rich Farris, of Shaw Industries,was the winner.

“We are blessed to have people likeSusan Farris who give their time and tal-ents to advancing CRI,” said CRI Presi-dent Joe Yarbrough. “It’s great to see herhonoured with this prestigious award.”

The first woman to receive the Smrekaraward, Farris is the director of corporate

CRI WELCOMES NEW BOARD MEMBER ANDHONOURS AWARD WINNERS AT ANNUAL MEETING

communications at Shaw, and has beenwith the company since 1991. Farris cur-rently serves as chairperson of the Asthma,Allergy and Dust Task Group and alsoworks closely with the EPR Communica-tions Task Group, which supports CRIlobbying efforts across the United States.

John Garger, who passed away earlierthis year, was honoured with The Chair-man’s Award for his long-time service toCRI. The award was accepted by his wife,Ginny, and daughters Jessi and Brittany.

“(Garger) always went the extra mile forCRI,” Yarborough said. “He was a won-derful volunteer and a great friend to theindustry.”

At the close of the meeting, Yarbroughthanked David Jolly for his leadership asCRI chairman of the board and welcomedDan Frierson, chairman and CEO of TheDixie Group, as the new CRI chairman.

Continued On Page 28

Continued On Page 28

IN PHOTO: (from left) David Jolly, J+J FlooringGroup; Susan Farris, Shaw Industries; Jim McCallum,Milliken; and Joe Yarbrough, CRI President.

While the dreadful spread of Ebola isgetting a lot of news attention at the mo-ment, Tom Morrison, vice president ofmarketing for Kaivac, said we should notforget that Ebola is not our only concern.

“For instance, here in Ohio, Enterovi-rus-68 is a very big concern and certainlynot getting the media attention and aware-ness it deserves,” Morrison said.

Enterovirus D68 – or EVD68 – is oneof more than 100 non-polio viruses, firstidentified in California in 1962. Accordingto the Centers for Disease Control and Pre-vention (CDC), mild symptoms of the dis-ease include fever, runny nose, sneezing,

CLEANING PROFESSIONALS REMINDED THAT EBOLAIS NOT OUR ONLY PUBLIC HEALTH CONCERN

cough, and body and muscle aches. How-ever, severe symptoms may include wheez-ing and considerable difficulty breathing.

“What makes Enterovirus D68 so alarm-ing is that it is spread person-to-person – simi-lar to the flu or a cold – when an infected personcoughs, sneezes or touches a surface that [islater] touched by others,” Morrison said.“And, like many viruses, it can be spreadwithout someone showing any symptomsor even knowing they are sick.”

On the other hand, the World HealthOrganization (WHO) said that Ebolaspreads through frequent and direct contact

Sanitation Canada - NOVEMBER / DECEMBER 2014 27Visit us on the Internet at www.sanitationcanada.com

PROTEAM WINS BEST CUSTOMER SERVICE AWARD AT TRADE SHOWIICRC AND FCICA PARTNERTO PROMOTE FLOORCOVERING AWARENESS

The Institute of Inspection,Cleaning and Restoration Certifica-tion (IICRC), an international stand-ard-setting, non-profit organizationfor the inspection, cleaning and res-toration industries, has announcedthat it has signed a Memorandumof Understanding (MoU) with theFlooring Contractors Association(FCICA). As part of the recently ap-proved MoU, the partnership willallow both organizations to com-bine their expertise, and openly col-laborate in providing best practicesand awareness in the floor coveringindustry.

“Partnering with an organizationlike the FCICA allows the Instituteto take a step forward and reach anew audience,” said IICRC Chair-man Tony Wheelwright. “This is agreat opportunity and we are excitedto see what this partnership bringsto the future of our combined in-dustries.”

Through the memorandum, theIICRC and FCICA will work to-gether to raise awareness of theircollective industries, and maintain anopen dialogue in the sharing of in-dustry knowledge and resources. Aspart of the agreement, both organi-zations will also cross promote theireducational programs and cooper-ate on expanding internationally.

“FCICA is pleased to be ableto work in partnership with theIICRC,” said Kim Oderkirk,FCICA executive vice president.“We plan to educate our member-ship on IICRC and work togetheron commercial flooring issues likemaintenance. In addition, theIICRC will recognize FCICA’seducation sessions and webinarsas continuing education credits forIICRC certifications. That’s veryimportant to us.”

ProTeam®, recognized for innovativevacuum technology, was awarded the BestCustomer Service Award at ISSA/INTERCLEAN® North America 2014.ProTeam won along with nine other ex-hibitors after receiving the most votes fromshow attendees for delivering what ISSAcalled “exemplary customer contact” at theshow.

“This award would not have been pos-sible without the efforts of our sales team,customer service and engineering depart-ments, and our representatives, both at theshow and what they do on a day-to-daybasis,” said ProTeam President and CEO,Matt Wood. “I can say with certainty, wewould not have won this award if we didnot go above and beyond for our custom-ers in the daily conduct of our business.”

Distributors, building service contrac-tors and in-house cleaning service provid-ers were among the voters who used ISSA’smobile app to vote. They were asked tochoose which exhibitor’s staff was mostknowledgeable, helpful and provided out-

standing customer support during theevent.

ProTeam was also presented with thisaward at the 2010 and 2011 ISSA/INTERCLEAN trade shows. Other com-panies who were recognized this year in-clude: 3M Commercial Solutions Division;A.R. North America Inc.; Abco ProductsCo.; Advance; CleanTelligent Software;Expanded Technologies Corp.; J & M Tech-nologies Inc.; Rep Toolkit; and Step1 Soft-ware Solutions.

Continued On Page 28

It’s cold and flu season, which meansoffices and workplaces across NorthAmerica will fill with a symphony ofcoughs, sneezes and nose blows. Whilethese noises can be distracting and lead tothe spread of viruses and bacteria, they canalso be downright gross.

To identify which behaviour staff citesas the “grossest,” Cintas Corporation fa-cilitated a survey conducted online byHarris Poll from Oct. 23 to 27, 2014 among2011 adults, aged 18 and older. The studyfound that of the 81 per cent of thosewho have witnessed a gross workplacehabit, the majority concluded that the actof wiping a runny nose on one’s hands orsleeve is the grossest.

“While workplaces are full of poor hy-giene habits, their frequency tends to in-crease around cold and flu season,” saidDave Mesko, senior director of marketing,Cintas Corporation. “To reduce the spreadof viruses and bacteria, businesses need to

SNOTTY HANDS / SLEEVES CITED AS THE “GROSSEST”HYGIENE-RELATED OFFICE BEHAVIOUR

increase cleaning frequencies and encour-age employees to practice proper hand-hy-giene to keep them from getting sick in thefirst place.”

The top five “grossest” cold and flubehaviours include the following:

• Wiping runny nose on hands orsleeve – 16 per cent.

• Not covering mouth/nose whensneezing – 15 per cent.

• Not covering mouth when cough-ing –12 per cent.

• Not washing hands frequently – nineper cent.

• Leaving dirty tissues on desk – eightper cent.

Survey respondents also cited a hack-ing cough, touching common-area surfaceswhile sick, persistent sniffling withoutblowing and nose blowing in general, asother gross cold and flu hygiene-relatedbehaviours.

28 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

GOJO PARTICIPATES IN NATIONAL SUSTAINABILITY CONFERENCE

method for providing effective handhygiene.

Deb InstantFOAM hand sani-tizer is an FDA approved alcohol-based sanitizer and has been inde-pendently tested as being effectiveagainst enveloped viruses.3 Accord-ing to Bryan Anderson, Deb GroupCEO, “The Ebola outbreak is dev-astating.”

“Deb, along with other POPSpartners, is working with WHO toshare resources with countries cur-rently in need of hand sanitizerproducts,” he said. “Given we havea product that meets the FDA guide-lines, we have provided a donationto the WHO for distribution towhere it is needed in West Africa.”

DEB GROUP DONATES HANDSANITIZER FOR WEST AFRICA

Continued From Page 26

(1) http://www.cdc.gov/vhf/ebola/prevention/index.html

(2) http://www.cdc.gov/vhf/abroad/vhf-manual.html

(3) Report 100332-402; Determinationof Virucidal Efficacy using an In-VitroTim Kill Method – Biosciences Labora-tories Inc.

CLEANING PROFESSIONALSREMINDED THAT EBOLA IS NOT OURONLY PUBLIC HEALTH CONCERNwith bodily fluids, and is usually spread onlyby someone who is showing symptoms.

Morrison said that we should also notoverlook seasonal illnesses like the flu. Theflu kills an estimated 36,000 people a yearin the United States alone, according to theCDC. However, most of these deaths arecaused by complications from the flu dueto weakened immune systems.

“As it has in the past, the professionalcleaning industry is going to play a majorrole in protecting health, whether it isEbola, Enterovirus or the flu,” he said.“We must never forget that goal numberone for of our industry is to protect hu-man health.”

Continued From Page 26

While respondents were also giventhe opportunity to submit “other”gross behaviours, most of them fo-cused on a lack of basic hand-hygiene.A few of the other highlights include:“blowing nose into the sink,” “spit-ting in trash can or sink,” and “the factthat they are there at all.”

To minimize one’s risk of getting sickthis winter season, the following hand hy-giene practices are recommended:

1. Always use soap when washinghands, and be sure to scrub for a mini-mum of 15 to 30 seconds to effectivelyremove germs.

2. Use hand-sanitizer in addition to– not in place of – handwashing assanitizers are not as effective as soap

SNOTTY HANDS / SLEEVES CITED AS THE “GROSSEST”HYGIENE-RELATED OFFICE BEHAVIOUR

and water at removing germs and bac-teria.

3. Always dry hands after washingas germs and bacteria can be more easilytransferred to and from wet hands.

4. Dry hands with paper towels in-stead of air dryers to help remove germsand bacteria, as air dryers can increasebacteria counts.

“Although hand-hygiene is an im-portant step in preventing the spreadof infections and bacteria, facilities alsoneed to plan for additional cleaning anddisinfection during cold and flu sea-son,” added Mesko. “Make sure yourfacility is ready with the proper cleaningtools, cleaning chemicals and techniquesto ensure a healthy workplace.”

Continued From Page 27

The 2014 Sustainable Strategies and In-novation Conference – part of Sustainatopia– featured Nicole Koharik, GOJO GlobalSustainability marketing director, as part ofits “Deep Dive on all Things SupplyChain” session.

The conference, held at the Hyatt Re-gency in Century City, LA, from Oct. 29 to31, is one of five being administered bySustainatopia. Each conference is designedto educate, and create global participationand collaboration for individuals from allwalks of life with one common interest:preserving the planet for future generations.

For GOJO, sustainability has been apart of its story since it was founded in1946. Company founders, Goldie and JerryLippman, instilled a culture of practicality,resourcefulness, perseverance and socialawareness. Today, that culture remains vi-brant and sustainability plays a pivotal rolein how the company operates.

“Sustainability is inherent in the GOJOPurpose – Saving Lives and Making LifeBetter through Well-Being Solutions,”Koharik said. “Our purpose drives the com-pany’s commitment towards greater social,environmental and economic sustainability.It has created products, processes and pro-

grams that benefit our customers.”In her panel discussion, Koharik dis-

cussed:• The GOJO approach to generating

“sustainable value” for its business and itsstakeholders;

• Evolving customer sustainabilitypreferences and requirements across mar-kets; and,

• How supply chain collaboration isaccelerating sustainable product innovation.

The company incorporates sustainabil-ity into all areas of its business, includingits supply chain, and it made many sus-tainability advancements, including:

• Generating a 35 per cent improve-ment in hand hygiene delivered in equiva-lent uses relative to the 2010 per-use rate;

• Promoting public health throughcollaborations to deliver products to re-gions with extreme needs; and

• Establishing its first generation sus-tainable chemistry and packaging policiesto guide sustainable design thinking, anddecisions to drive continuous improve-ments to the product portfolio.

To learn more about GOJO and its sustain-ability efforts, go to www.GOJO.com/sustain-ability-report-2013.

TheElephant Foot

System is Here!Insert allows for use of more tools, such as yacht mops, collapsible fl at mops and wall washing mops that the wringer can accommodate

Wringer accommodates avariety of fl at mops as well as12 - 32 oz. traditional wet mops

Manufactured of highgrade polyethylene plastic

Clip for holding mop handles prevents them from falling

Flat mopping roller wringer fi ts bucket

New and improved pour spout forsmaller sinks

Pegs for holding wringer insert

Colour coded combos available in Blue, Green,Red and Greyhelp prevent cross contamination Private label

imprint available

535 Millway Ave., Unit 2, Concord ON L4K 3V4T: 905.738.2007 I F: 905.738.2006

marino@m2mfg.com I www.m2mfg.com

Large 3” smooth casters – for less rolling resistance

35-40QUART

Made by CanadiansFor Canadians

Tried, TrueProven and New!

Accepts downpress,

sidepress and roller wringer

30 Sanitation Canada - NOVEMBER / DECEMBER 2014 Visit us on the Internet at www.sanitationcanada.com

information HotlineBuckeye International Inc.Page 31Tel: (314) 291-1900Fax: (314) 298-2850www.buckeyeinternational.com

Bunzl Canada Inc.Page 5Tel: (905) 637-4040Fax: (905) 631-4041www.bunzldistribution.com

Clorox Commercial SolutionsPages 2 & 3Tel: (866) 789-4973Web: www.cloroxprofessional.com

Deb CanadaPage 11Tel: (519) 443-8697Fax: (519) 443-5160Web: www.debgroup.com

G.T. FrenchPage 21Tel: (905) 574-0275Fax: (905) 574-7388Web: www.gtfrench.ca

Jan-Mar Sales Ltd.Pages 16 & 17Tel: (416) 255-8535Fax: (416) 255-0820Web: www.jan-mar.com

Mat TechPages 8 & 10Tel: (450) 375-3542E-mail: info@mattech.caWeb: www.mattech.ca

M2 Professional ProductsPage 29Tel: (905) 738-2007E-mail: Gabriel.marino@m2mfg.comWeb: www.m2mfg.com

ProTeam Inc.Page 32Tel: (800) 541-1456Fax: (208) 377-3014Web: www.pro-team.com

Continued From Page 15

whenever possible and consider installingautomatic doors where appropriate. If youhave a designated shipping and receivingarea, plastic strip curtains can help deterpests. Also, make sure all shipments areinspected upon arrival for signs of pests,such as gnaw marks, droppings or peststhemselves.

HAVE A WRITTEN SANITATION PLANYou should have a written sanitation

plan that defines specific roles and respon-sibilities and includes a daily cleaning rou-tine. The warmth and shelter your facilityoffers will be enough to draw pests in forthe winter, but the food and water theyfind inside will keep them there.

Sweep, mop and vacuum floors regu-larly to eliminate any food sources. Createa deep clean schedule to clean behind andunder heavy equipment, as well as hard to

reach areas. Dirt and grime can easily accu-mulate in these areas, which also serve asgood hiding places for pests. Work withyour staff to make sure employee breakareas are kept clean and uncluttered.

CLEAN AND ROTATE TRASH CANSThis simple, yet often overlooked step,

can help reduce wildlife, rodents and otherpest pressures. Trash cans should havetight-fitting lids with straps or clamps tohold them shut. Since raccoons enjoy theall-night buffet a trash can may have, it’sbest to use ones made of tough materialssuch as metal or hard plastics. Rememberto keep dumpsters and trash as far fromthe property as possible, and tie loose trashcans to a support or place them in a rackwhere they can’t be tipped over. Rather thanleaving it near the building where it canattract pests, regularly take out the trash.

Pests can cause problems for your facil-ity year-round. Taking steps to winterizeagainst pests will keep you protected dur-

ing the colder months, when pests aremore likely to sneak in unnoticed. Beingproactive can also help reduce pest pres-sures when the temperature eventuallywarms up. Keeping pest management apriority this winter can help freeze any pestactivity around your facility.

ABOUT THE AUTHORAlice Sinia, Ph.D. is Resident Entomolo-gist – Regulatory/Lab Services for OrkinCanada focusing on government regula-tions pertaining to the pest control in-dustry. With more than 10 years of ex-perience, she manages the Quality As-surance Laboratory for Orkin Canadaand performs analytical entomology aswell as provides technical support in pest/insect identification to branch offices andclients. For more information, email AliceSinia at asinia@orkincanada.com or visitwww.orkincanada.com

Cooler Temperatures Shouldn’t FreezePest Prevention Measures

Continued From Page 25

SAFE OPTIONS FOR SLIPPERYWORKPLACES FROM STABILGEARor off any shoe, and are transferableamong staff, making them the idealcost-effective alternative to a full shoenon-slip product. STABILgrippersemploy a proprietary rubber treadthat is said to provide superior non-slip traction. The innovative upperportion is made from thermal plasticelastomer, which keeps the footwearsecurely affixed to the bottom of ashoe or boot.

For more information, visit theSTABILgear web site atwww.stabilgear.com.

the spray to avoid unwanted applica-tion or exposure.

Since ice-melting products are tem-perature specific with distinct traits,read labels and select those that meettemperature and other criteria.

The U.S. EPA’s Design for the Envi-ronment (DfE) program notes envi-

ronmentally-safer ice melting productsat www.epa.gov/dfe.

According to Allen Rathey, interimexecutive director and communicationsdirector for PC4HS, “Environmentally-speaking, there are no perfect ice melt-ing compounds, and prevention or re-moval is best where possible.”

How To Choose A GreenerIce-Melting ProcessContinued From Page 6

It all comes down to quality.

“After extensive testing over the years, Buckeye floor finishes have proven to be the best. The shine and durability stand out and they do not turn yellow! The labor savings we realize because of these features are the icing on the cake.”

Casey HuebnerFacilities Manager

Andy BangHead Custodian

800.321.2583www.buckeyeinternational.com

~ Lake Washington Institute of Technology Kirkland, WA

PG. 32PROTEAM AD

TO PLACE