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A
PROJECT REPORTON
A STUDY OF DISTRIBUTION A STUDY OF DISTRIBUTIONOF CHANNELOF CHANNEL
With Special Reference To With Special Reference To AGROCEL AGROCEL INDUSTRIESINDUSTRIES Ltd .. SERVICESSERVICES
DIVISION OF SANGLI.DIVISION OF SANGLI.
Submitted by
Mr. SANDEEP NAMDEV RAJMANE
Under the guidance of
PROF.JAYANTHI M.S.
In the partial ful llment for re!uirement of the degree
"ASTER O# $IUSNESS A%"INISTRATION &IT'&TRI"E()'
Submitted to
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$*ARATI )I%+APEET*, UNI)ERSIT+
Thi- i- certify that, the pro.ect report entitled
A STUDY OF DISTRIBUTION A STUDY OF DISTRIBUTIONOF CHANNELOF CHANNEL
Thi- i- being -ubmitted by,
"r/SAN%EEP NA"%E) RAJ"ANE
I- a record of their o0n 0or1 carried out by them for the a0ard of the degree
"MASTER OF BUSINESS ADMINISTRATION"&TRI"ISTER()'
Under my -uper2i-ion 3 guidance during academic year 4556(4557/
Prof/ ARJUN P/ 8*ATU9E&%IRECTOR'
Prof/ :/SU$ARA"ANPROF.JAYANTHI M.S.
*/O/%/'&8UI%E'
%EPART"ENT O# "ANA8"ENT STU%IES
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$*ARATI )I%+APEET*, UNI)ERSIT+ INSTITUTE O# "ANA8E"ENT AN%
RURA9 %E)E9OP"ENT A%"INISTRATION, SAN89I
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$*ARATI )I%+APEET*, UNI)ERSIT+
INSTITUTE O# "ANA8E"ENT AN%
RURA9 %E)E9OP"ENT A%"INISTRATION, SAN89I
DECLARATION
I undersigned hereby declare that the project
report entitled, ; A Study of %i-tribution Channel players if the
firm decides to use middlemen$ it must choose among many different types.
(t the retail level the range of institution includes specialty audio3 video
outlets department stores$ discount houses. (nother choice must be made if
the firms decides to also use &holesaling the type of middlemen.
1) Deter/inin Inten#it$ o' Di#tri0"tion ?
%he ne't decision relates to intensity of distribution$ or the number of
middlemen used at the &holesalers and retail levels in a particulars territory.
the target mar#et buying behavior and the products nature direct bearing on
this decision@s
4) Choo#in Speci'ic Channe Me/0er#5
%he last decision is selecting specific firms to distribute the
product. ;or each time of distribution$ there are usually numerous specific
companies from &hich to choose.
Bhen selecting specific to be a part of a channel a producer
should assist factors related to the mar#ets$ the products$ its o&n company$
and the middlemen. %&o additional factors are &hether to middlemen sells to
be mar#et that the manufacture &ants to reach and &hether the middlemen@s product mi'$ pricing structure promotion consumer service are all
compatible &ith the manufacture@s needs.
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N"/0er# o' Di#tri0"tion Channe
7e3e #5-
"ach layer of mar#eting intermediaries that performs some &or# in bringing the product to its final buyer is a channel level . %he figure belo&sho&s some e'amples of channel levels for consumer mar#eting channels?
Channe #5-Channe
Is called a direct3mar#eting channel$ since it has no intermediary
levels. In this case the manufacturer sells directly to customers. (n e'ample of
a direct mar#eting channel &ould be a factory outlet store. Many holiday
companies also mar#et direct to consumers$ bypassing a traditional retail
intermediary 3 the travel agent.
%he remaining channels are in!irect-/ar etin channe # .
Channe 2
4ontains one intermediary. In consumer mar#ets$ this is typically a
retailer. %he consumer electrical goods mar#et in the K6 is typical Channe
1 4ontains t&o intermediary levels 3 a &holesaler and a retailer. (
&holesaler typically buys and stores large 2uantities of several producers@
goods and then brea#s into the bul# deliveries to supply retailers &ith smaller
2uantities. ;or small retailers &ith limited order 2uantities$ the use of
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&holesalers ma#es economic sense. %his arrangement tends to &or# best
&here the retail channel is fragmented 3 i.e. not dominated by a small number
of large$ po&erful retailers &ho have an incentive to cut out the &holesaler.
+actor# a''ectin the choice o' channe o'
!i#tri0"tion5
%here are several factors$ &hich affect the choice of the channel
of distribution. Some of the important factors are as follo&s. 7ere the factor$
&hich affects the choice of the distribution are mainly divided in to five steps
or groups. %hese are as follo&s$
) Pro!"ct Characteri#tic#
%he product characteristics play and important role in influencing
the channel selector. %he mar#eting manager must be study uses of product$
its fre2uency of the purchase$ pereshability rapidity of fashion change$ the
service re2uired$ its value and its bul#.
A) P"rcha#e +re "enc$5
%he more fre2uency purchase are made the more feasible it is for
a manufacturer to use direct distribution. %hese re2uire e'tensive distribution$
&hich involves a financial consideration.
B) Peri#ha0i it$5
Perishable and fashionable products such as dairy and ba#ery
products$ fruits vegetables are must be placed in the hands of the final users
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as soon as possible after its production. %hese usually re2uire more direct
mar#eting because of a danger associated &ith repeated handling and delays.
C) ?ei ht %' Pro!"ct ?
%he products that are bul#y$ large in size and technically complicated
are usually by the company to the consumers because of the difficulty of
finding middlemen for these lines.
D) Se in Price Per 9nit5
If selling price per unit is lo&$ the channel of distribution may be long
as in case of cigarette and &atches. If selling price is more the channel is more
direct as in case of television and radio.
E) Stan!ar!i&e! Pro!"ct5
Standardized product each unit of &hich is similar in colour$ &eight$
size$ 2uality etc. have direct or lengthy channel of distribution.
2) Mar et +actor# Con#"/er# +actor# 5
In mar#et or consumer factors follo&ing characteristics are
influenced channel decision.
A) Con#"/er In!"#tria Mar et5
%he producer of consumer of product may choose a long channel
involving &holesalers and retailers depending upon the nature of the product.
In case of industrial product the channel is comparatively short because
retailers services are not re2uire in such cases.
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B)N"/0er %' P"rcha#e#5
Bhere number of consumers is large the channel may be indirect and
services of &holesalers and retailers became necessary. !ut if consumers are
fe& direct sales can be entertained through representative.
c) eo raphica Di#tri0"tion5
If consumer are geographical dispersed$ the channel may long$ in
contrast if they are concentrated the direct selling may be done.
D) Si&e %' %r!er#5
Bhere customers purchase small 2uantities fre2uency and regularly$
lengthier mar#eting channel are indicated. If the size of orders from the
consumers is large the channel may be shorter.
1) Co/pan$ or Enterpri#e +actor5
%he choice of channel is also influenced by company characteristics
such as its financial position$ size$ product mi'$ moral of its employees$ past
channel e'perience prejudice and over all mar#eting policies.
A) +inancia Re#o"rce# ?
%he financial strength of the company determines &hich mar#eting
tas#s$ it can handle efficiently and &hich once are to delegate to middlemen. (
company having good financial resources may engage itself in direct
mar#eting in profitable manner. ( &ee# financial position may force a
company to use financially strong intermediaries even if this is not profitable.
B) Si&e %' The Co/pan$5
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( large company already handling a &ide line of products may be #in a
good position to ta#e additional products of the same &ay$ usually directly. but
a smaller firm or one &ith narro&er lines &ould find middlemen more
practical.
C) Pro!"ct Mi,5
( fresh e'pansion of plant capacity may re2uire more aggressive
channels. If the product mi' of a company is under$ it can deal its &ith
customer directly$ similarly$ consistency in the companies product mi' ensures
homogeneity of its mar#eting channel .
D) Attit"!e %' Co/pan$ E,ec"ti3e# ?
%he attitude of the company e'ecutive may also influence the channel
selection. %heir e'perience of &or#ing &ith certain type of middlemen may
tend to develop channel performance.
4) En3iron/enta +actor#5
%he environmental factors such as economic$ ethical and social
condition and the la& of the land also influence channel decision.
A) Econo/ic +actor# ?
Bhen economic conditions are depressed the producers proper shorter channels to cut costs. If there is multi point ta' on scale$ the line should be
shorter to avoid the ta' burden of the consumers and they prefer to scale
directly to the retailers on consumers.
B) Socia +actor#5
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Social factors such as distribution through blac# mar#eting involves 2uestion
of the ethics and injurious to society %hus above factors influence the channel
decision of the product and the producers does not al&ays enjoy complete
freedom in selecting mar#eting channels.
Chapter-5 IVData Ana $#i# * Interpretation
Table 1: Demand and Supply
Sr. Ho OptionsIn
Percent(%)1 Yes 12 8 !2 "o # 2 !
$rap ical &epresentation
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)ata Interpretation
%he majority of retailers say that &hen it gives demand to the&holesaler he gives supplies at proper time and very fe& are saying not
supply at proper time.
Table 2: 'inance to producer
Sr. Ho Options &esult
InPercent
(%)1 Yes 8 #!##2 "o 2 1#!##
# Sometime ##!##$rap ical &epresentation
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)ata interpretation
Majority of the Retailers are saying that producer do finance to usvery fe& say no and 00: retailer says that some time do finance.
Table #: ct as lin* bet+een Producers and buyer
Sr. Ho Options &esult
InPercent
(%)1 Yes 11 ,#!#2 "o - 2.!,
$rap ical &epresentation
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)ata interpretation
%he act lin# bet&een Producer and buyers majority of Retaileras agree of this statement and very fe& say no any act lin# bet&een them.
Table "o -: Problems /aced in meeting the demand of thecustomers.
Sr. Ho Options &esult
InPercent
(%)1 Yes . 1 !2 "o , , !# Sometime 2 2 !
$rap ical &epresentation
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)ata Interpretation
(bove graph sho&s ma'imum Retailers are saying not get any problem /aced in meeting the demand of the customers$ /A: saysometime and very fe& say yes.
Table : Promotional acti0ities conducted by retailer
Sr. Ho Options &esult
InPercent
(%)1 Yes 12 8 !2 "o # 2 !
$rap ical &epresentation
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)ata interpretation(bove graph sho&s most of Retailers conducts the promotional
activities and very say not need to promotional activity.
Table .: &oute o/ sellin
Sr. Ho Options &esult
InPercent
(%)1 Yes 1 .,!2 "o ##!
$rap ical &epresentation
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)ata Interpretation
Most of retailers say &holesaler distribution route o/ sellinis /i ed and 0ery /e+ say no!
Table ,: In/ormation re ardin pricin o/ t eProduct /rom customer
Sr. Ho Options &esult
InPercent(%)
1 Yes 8 #!##2 "o ##!### Sometime 2 1#!##
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$rap ical &epresentation
)ata interpretation
%he ma'imum customers give the feed bac# 01: customers not givefeed bac# and very fe& some time give the feed bac# of product price.
Table 8: Pattern o/ t e distribution
Sr. Ho Options &esult
InPercent
(%)
1 Producer 3 4onsumer 5 %2 Producer 5 &etailer5 4onsumer 5 %# Producer 5 6 olesaler5 &etailer5 4onsumer 1 1 %- Producer 5 ent5 &etailer5 4onsumer 5 %
Producer 5 ent5 6 olesalers5&etailer54onsumer 5 %. Producer 5 ent54onsumer 5 %
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$rap ical &epresentation
)ata interpretation (ll of the retailers say that the pattern of distribution is
producer3&holesaler3retailer3consumer.
Table 7: 'actors t at a//ects t e c oice o/ c annelo/ Distribution
Sr. Ho Options &esult
InPercent
(%)1 Product 4 aracteristics # ##!#2 ar*et 'actor o/ consumer /actor 2 !# company or enterprise /actor - 2.!.,- 9n0ironment /actor # 2 !
$rap ical &epresentation
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)ata interpretation
Product characteristics company or enterprise factor affect more inchoice of channel distribution mar#et factor of consumer environmentfactor comparatively less affect
Chapter-5 V
+in!in # * S" e#tion
+in!in #
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. If Retailers give the demand supplier fulfill the the demand at proper
time.
2. %he Majority of the Retailers give finance to Producer &hich is also
an additional benefit for their business.
1. 4onsumers don@t /ace any problem in meeting the demand for
products.
4. Most retailers conduct promotional activity.
6. Bholesaler@s channel of distribution is fi'ed.
. Pattern of distribution is common i.e.
Producer3 Bholesaler3 Retailer34onsumer
S" e#tion#
-> Promotional activities should be conducted at large to boost
sales and attract ne& customers.
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/> (de2uate changes in distribution channel should be done as
per demand in situation.
Chapter-5 VI
Appen!i,
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QuestionnaireName-
Place-
1. Does the Demand and supply much?a) Yes b) No.
/. Do you fnance the producer?
a) Yes b) No c) Sometime.
A) If yes for what purposea) Last scale production
b) Before technique production
c) Storage funds
d) If other specify
0. Do you us act as a link between producer and buyer?
a) Yes b) No.
1. Do you as ace any problem in meetin! the demand o the customers?
a) Yes b) No c) Sometime
D. Do you conduct any promotional acti"ity?
a) Yes b) No.
A) If yes the promotional activity.
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a) Advertisements
b) Personal selling
c) Sales promotional
#. $ your rout o sellin! f%?a) Yes b) No
G. Do you take in ormation re!ardin! pricin! o theproduct rom customer?
a) a Yes b) No c) Sometime.
8. &hat is your pattern o the distribution?
a) Producer!"onsumer.
b) Producer!#etailer!"onsumer.
c) Producer!$holesaler! #etailer!"onsumer.
d) Producer!Agent!#etailer!"onsumer.
e) Producer!Agent!$holesalers!#etailer!"onsumer) Producer!Agent!"onsumer
'. Name the actors that a(ect the choice o channel o distribution?
A Product characteristics.
a) Purchase frequency.
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b) Perisha%ility.
c) &et of product.
d) Sealing prices
e) Standard product.B 'ar(et factor of consumer factor.
a) Indirect mar(et.
b) No of Purchase
c) &eographical distri%ution.
d) Si)e of order.
" "ompany or *nterprise factor.
a) +inical recourses.b) Si)e of the company.
c) Product 'i,.
d) Attitude of company e,ecutives.
- *nvironmental factor.
a) *conomical factor.
b) Social factor.
2. BIB7I% RAP;
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-> Mar#eting Management 3 Philip 6otler
/> )istribution channel 3 S.L. Physical )istribution Management E M.N.6ul#arni