SAP Approvals on BB TechEd Pres

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    Designing MobileERP Approval Forms forBlackBerry Users

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    Introduction

    What does this presentation cover?

    This presentation describes how a real-world SAP customer has usedthe SAP ABAP Workbench to create optimized SAP Approval forms forBlackBerry device users within their organization

    It covers the following topics: Understanding the mobile requirements Using SAP ABAP Workbench to build optimized web-based approval

    forms for BlackBerry users Key lessons learned

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    Mobility Requirements

    Mobilizing Purchase Requisition Approvals

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    Typical Mobile Applications

    Sales Needs View and update accounts and transactions

    Executives Remote approval and communication

    Business Intelligence Real-time access to confidential information

    Workflow

    Target participants could be anywhere

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    Challenges to be Overcome

    Mobility is a fact of todays business Executive and Sales / Field Service Reps have to be mobile in todaysglobal business place

    TimelinessCached information is not sufficient

    Real-time workflow is impossible with disconnected or sync-basedsolutions

    Security Typical applications require secure communications

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    Purchase Requisition Approval Process

    Background

    IT has its own purchasing department Preferred vendors Pre-negotiated contracts No blanket orders

    Purchasing process is efficient

    Approvals take multiple dayschasing managers

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    Purchase Requisition Approval Process

    IT Help DeskRequest for approval

    Requsitioner

    Request to Purchase

    cost center manager

    Approval for Purchase

    $ $ $

    Purchasing

    RemedyTicekt

    with Order Details

    SAP

    PurchaseRequisition

    Workflow Level 1 :Basic CC Aproval

    Approval

    Senior FinancialManager

    Special GL Approver

    Workflow Level 2:Dollar Value Escalation

    Approval

    Workflow Level 3Special Cost Element

    Escalation

    Approval

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    Application Requirements

    SAP Workflow 3 processes: manager approval; $ escalation; special GL approval

    SAP PortalSAP authentication

    SAP Users for Approvers

    Appropriate signing authority for escalations$1 for basic manager approval

    SAP Java Connector Object Library and JavaUsed to build status page and requisition detail

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    Application Challenge #1

    Approval on BB Desired / Authentication (SAP vs. Windows)

    Two groups of skill sets within existing IT staff: Web developers (java / jsp but no SAP) SAP developers (abap / bsp)

    Significant work required to build application to pass credentials usingJava and JCO

    SEM already had the glue to bridge login but required SAP knowledge Compromise = BSP (essentially html wrapper for ABAP) ABAP can talk to SAP (workflow and authentication) Result:

    - Login to SAP- Talk to SAP workflow : approve/reject/cancel- Look at details of requisitions- Check status of approval process

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    Application Challenge #2

    Travel, Vacation, etc.

    Managers away and requisition sits waiting approvalNeed to set availability from blackberry

    Solution: Web Interface to SAP workflow to set start / end dates

    Rules established for re-routing Administrator access to break loops

    - Im away and redirect it to you

    - Youre away and redirect it to me

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    Approval Request on Desktop

    Workflow email from SAP has two links: desktop & blackberryLinks provide:

    Purchase approval status info Requisition details (3 views) pageview parameter:

    - 1 blackberry (narrow display)- 2 printable- 3 normal layout

    From: Workflow-System [ mailto:[email protected] ]Sent: October 19, 2005 10:22To: Elsa PainterSubject: PR 3366 is pending your approval

    Purchase requisition # 3366 is ready for approval.

    Total value for Cost Centre 202020: $5,500.00Total value for requisition: $5,500.00At your desk: To approve/reject this PR, please click on the linkbelow and when prompted, log in using your Windows login and password.Once the page loads, click on your Universal Worklist and selectthe task related to this PR# to approve or reject.http://abc.myco.net:50000/irj/portal

    Using your BlackBerry: To approve/reject this PR click on thelink below and when prompted, log in using your SAP login and password.Once the page loads in your BlackBerry browser, click on Approve, Rejector Cancel.http://abc.myco.net:8000/sap/bc/bsp/sap/ZITPRA/prapr.do?PR=3366

    WI: 000000503769Step: FIR1GUID: [email protected]

    mailto:[email protected]://abc.myco.net:50000/irj/portalhttp://abc.myco.net:8000/sap/bc/bsp/sap/ZITPRA/prapr.do?PR=3366mailto:[email protected]:[email protected]://abc.myco.net:8000/sap/bc/bsp/sap/ZITPRA/prapr.do?PR=3366http://abc.myco.net:50000/irj/portalmailto:[email protected]:[email protected]:[email protected]
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    Approval Request on the BlackBerry

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    Requisition Status and Order Details

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    Efficiency Gained from Process

    Dramatic reduction in turn around timeFrom days to minutes

    Sarbanes-Oxley compliance

    Provides auditable trail of approval process

    Supports Mobile Executives

    Eliminates need to delegate approvals Can be processed anywhere and anytime

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    ASUG and SAP: Partners in Education

    ASUG, the Americas SAP Users Group, is the worlds largest, customer-run community of SAPprofessionals and partners , with 45,000 individual members and 1,700 companies represented. ASUGdelivers the highest value to member companies, allowing them to maximize their SAP investments.

    Some highlighted benefits include:

    Access to a year-round community for SAP customers and partners Diverse mix of educational topics and events through a variety of formats Exclusive opportunity to influence SAP future product direction Unparalleled networking opportunities with a dynamic professional network

    Unprecedented partnership with SAP Access to ASUG Groups and Chapters

    To learn more about ASUG, visit the ASUG booth in the SDN Clubhouse, or visit our Web site atwww.asug.com .

    http://www.asug.com/http://www.asug.com/