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SAP Crystal Solutions
Brand Launch Overview
May 17, 2010
Ken Offner – Sr. Director, Volume Marketing
Jean Brandolini-Lamb – Director, Brand Strategy
Blair Wheadon– Director, Disti/Reseller Channel Management
Agenda
SAP Crystal Solutions Introduction Slide 3
SAP Crystal Solutions Brand Guidance Slide 8
SAP Crystal Solutions Portfolio Update Slide 20
Summary Slide 36
Gartner Take on BI Market
15.0%
20.8%
64.2%
Source: Gartner (April 2010)
22.4%
14.5%
14.2%12.2%
7.9%
3.2%
3.0%
16.7%
1.7%
1.6%
1.2%
1.5%
Total Worldwide BI Software Revenue Market Share by Segment, 2009
Summary: The business intelligence software market was one of the
segments that significantly outperformed the overall enterprise software
market in 2009
Total Worldwide BI Software Revenue Market Share of Top Vendors, 2009
© SAP AG 2009. All rights reserved. / Page 4
Introducing “SAP Crystal Solutions”
SAP Crystal solutions is a new
portfolio brand within the overall SAP
portfolio
This new portfolio brand
encompasses the volume software
products known previously as Crystal
Reports and Xcelsius solutions
The SAP Crystal portfolio reinforces
these products’ connection to SAP
and enables us to deliver a simpler,
clearer, brand message
Use of the brand ―Crystal‖ alone is
not allowed
Launches 5/17/2010SAP Crystal solutions
(OEM/Disti/Resellers) (OEM/Direct/VARs)
SME
Enterprise
SAP Crystal solutions, as a distinct portfolio name
targets the volume reseller segment, a different
audience from the SAP BusinessObjects portfolio
Rationale for SAP Crystal Solutions
Clearer, simpler brand messaging to the market
Aligns volume portfolio with SAP masterbrand strategy and product
nomenclature, now falls under the promise of ―best-run‖ businesses
Keeps the ―Crystal‖ name intact for loyal customer base and leverages
equity from both brands
Strengthens Crystal as a valuable suite of products backed by SAP
Helps SAP connect with a new segment of business customers that have a
different decision-making process than current LE & SME customers
Creates marketing efficiencies; the product category falls under the SAP
visual system and expands opportunity to drive market awareness for entire
portfolio
© SAP 2009 / Page 5
© SAP AG 2009. All rights reserved. / Page 6
SAP.com Navigation Future
SAP Crystal Solutions
Migration Overview – what SAP is doing…
• Web Site Migration
All global websites (crystalreports.com, sap.com, eStore, SAP Developer Network, etc) and English sites will reflect new branding and product nomenclature on 5/17.
In language and regional produced sites will be completed by mid June.
All new collateral will reflect SAP Crystal branding moving forward. Existing collateral will continue to be utilized until current stock is depleted.
• Product Packaging
Packaging reflecting the new branding will be produced beginning Q3 when current inventories are depleted.
Finalized product box shot and thumbnails will be available early Q3.
In June pre-existing packaging will include a sticker that identifies product by new name.
Interim box shots and thumbnail representations are available now for partner usage.
• In-Product Branding
With the exception of Crystal Reports, SAP Crystal branding will appear in the upcoming new XI 4.0 versions of products. The new branding changes will also appear in the next major service pack for Crystal Reports: XI 3.1 SP4.
The general timeline for when SAP crystal branding will begin to appear in products is H1 of 2011.
• Partner Brand Endorsement Logos
Partner endorsement branding strategy does not change with the launch of the new portfolio branding. Please continue to use the partner logos you have been using.
New Partner Endorsement branding (partner logos) are under development. Partners will be informed of new partner logos when they become available in Q4.
© SAP AG 2009. All rights reserved. / Page 7
SAP Crystal Solutions
Branding Guidance
Jean Brandolini-Lamb
Need Image
What is SAP Crystal Solutions?
SAP Crystal solutions is a new portfolio brand within the overall SAP portfolio
It encompasses the volume software products known previously as Crystal Reports and
Xcelsius solutions and includes:
SAP Crystal Reports offerings
SAP Crystal Presentation Design (formerly known as Xcelsius Present)
SAP Crystal Dashboard Design (formerly known as Xcelsius Dashboard Design)
SAP Crystal Dashboard Viewing (formerly known as Xcelsius Interactive Viewing)
SAP Crystal Interactive Analysis software
SAP Crystal Exploration software
SAP Crystal Solutions Branding Overview
A visual design system for SAP Crystal has been developed to:
Work within the SAP visual guidelines, consistent with other SAP brands
Deliver on SAP Crystal solutions desired attributes
– Open, Empowering, Inspirational (helps ordinary people do extraordinary things)
Be supportive of SAP Crystal solutions’ business goals:
– Be relevant/appealing to SAP Crystal solutions’ distinct target audience
– Be mindful of the buying/selling environments where this brand needs to function
SAP Crystal Solutions Visual System Overview
• Product artwork
Elevates product to ―hero‖
• Color—SAP Crystal silver
Part of the SAP masterbrand guidelines,
but a unique application for SAP Crystal
solutions, used as design element
including typography
• Customer imagery
Shows an eye-to-eye view of customer to
reinforce the personal relationship
SAP Crystal Solutions Visual Design Overview
SAP Crystal Solutions Naming Overview
Visual Elements Available to VARs and
Distributors: Product Font Treatments
Visual Elements Available to VARs and
Distributors: Product Font Treatments
Visual Elements Available to VARs and
Distributors: Product Font Treatments
Visual Elements Available to VARs and
Distributors: Box Shots
© SAP AG 2009. All rights reserved. / Page 17
Visual Elements in Application
© SAP AG 2009. All rights reserved. / Page 18
SAP
corporate
logo may
only be
used with
permission
from SAP
SAP Crystal Solutions
Partner Endorsement Logos
Some of our volume resellers and distribution
partners have been supplied partner endorsement
logos. Examples are shown to the left.
If you have been supplied a partner endorsement
logo from SAP, please continue to use until
otherwise notified.
SAP Crystal Solutions
Portfolio Update
Blair Wheadon
2H 20101H 2010
Presentations
SAP Crystal Solutions Roadmap as of May
2010 - External Subject to change
Server
Reports
SAP Crystal Reports Server 2008 SP2Publishing Addon, Advanced Administration
Outlook Integration, ESRI Mapping Integration
OnDemand
Dashboards
SAP Crystal Reports for Visual Studio 2010 Beta (free)
SAP Crystal Reports 2008 SP3
SAP Crystal Dashboard Design, Departmental
Edition
SAP Crystal Dashboard Viewing option
SAP Crystal Presentation DesignEnterprise license
SAP StreamWorkTeam Collaboration and decision making.
BI On Demand, Essential EditionCrystal Reports, Xcelsius, Interactive Analysis In the Cloud
SAP Crystal Reports 2011 Beta
SAP Crystal Reports Server 2011 Beta
SAP Crystal Dashboard Design 2011 Beta
Other
Content StoreA marketplace for reporting and dashboard content
SAP Crystal Presentation Design 2011 Beta
SAP Crystal Interactive Analysis, Desktop EditionFormerly known as Web Intelligence Personal.
SAP Crystal Reports for Visual Studio 2010 (free)
© SAP 2008 / Page 22
SAP Crystal Solutions
Interactivity
SAP Crystal
Interactive
Analysis
SAP Crystal
Reports
Limited
SAP Crystal
Dashboard
Design
Analysis Dashboarding Reporting
Full
Professionally
Informed
Technically
Capable
Information
Consumers
Executives,
Managers
Business
Analysts
SAP Crystal Solutions Portfolio
Desktop Tools – Audience and Positioning
Information Consumer Profile
Introducing SAP Crystal Dashboard Design
Easy enough for non-technical
users
Model potential business outcomes
Expand the reach of your company
data
Get a consolidated view of your
business performance
Secure access to live company data
Take action to reach strategic goals
Key benefits
Break through the information
cloud
Transform complex company data
into simple, actionable visual
information.
Keep your business on track
Gain real-time insight into your
business performance.
Act – don’t react
Interact with up-to-the-minute
company data and immediately see
the results.
Solution highlights
SAP Crystal Dashboard Design software illuminates your business by
providing consolidated views of key metrics, so you can answer your
business questions at-a-glance. Interact with your data like never
before with what-if scenarios and other visual components – and use
your data to make informed decisions.
Personal edition (Engage) available now
Departmental edition available June 7th
Departmental edition Pricing:
€875-$1,095 + Viewing license
€ 1,995-$2,495 / 10 named users
Pricing and Timing
Introducing SAP Crystal Presentation Design
Create professional-looking
presentations in a few minutes
Transform rows of data into
interactive charts, maps, and more
Make informed decisions by
exploring what-if scenarios
Engage, inform, and persuade your
audience with stunning
visualizations
Key benefits
Easy enough for non-technical
users
Point-and-click interface
Get started right away
Built-in quick start guides and pre-
built templates
Stunning Visualization
More than 50 eye-catching
visualization components, pre-set
color schemes and presentation
―themes‖
Solution highlights
SAP Presentation Design is a point-and-click data visualization
software designed to create interactive presentations from ordinary
spreadsheets. It enables business users to shed light on possible
business decisions with what-if scenarios
Named User License temporarily
withdrawn until January 4 2010
Enterprise license available June 7th:
€15,595-$19,495
Pricing and Timing
SAP Crystal Presentation Design Promotion
Offer A free copy of SAP Crystal Presentation Design (formerly Xcelsius Present)
Registration required
Duration 5/24/2010 – 12/31/2010
Scope Global
Launch Date 5/24/2010
Product Delivery Electronic
Objective Raise awareness of the Presentation Design and Dashboard Design family of offerings
Drive up sell and cross-sell revenue to
Presentation Design enterprise license
Dashboard Design personal edition
Dashboard Design departmental edition
Crystal Reports Server
© SAP 2008 / Page 26
Promotion
Traditional
eDM
Banners
In-product
Community & Google
Social Media
Facebook Application
PR/Bloggers
© SAP 2008 / Page 27
Strategy: leverage Crystal Solution Awareness campaign and explore new
social media marketing methods to achieve the highest ROI possible.
Editions
SLIDE 28
SAP Crystal
Presentation
Design
SAP Crystal
Dashboard
Design
SAP Crystal Dashboard Design
Starter package
SAP Crystal
Dashboard Design
Dashboard
Viewing option
Basic data presentation components
Export to Adobe PDF and Microsoft
Office
Dashboard creation components and
export to Web and Adobe Flash, AIR
Live data connections to external
sources0 2 Unlimited
Connectivity to Adobe LiveCycle
Data Services
IBM WebSphere, MSFT SharePoint
and Reporting Services integration
Crystal Reports Server connectivity
and platform integration
Viewing rights for dashboards
connected to live data sources
New
New New
Introducing SAP Crystal Reports
A proven reporting solution that enables organizations to deliver
insightful information to help people make better decisions.
No compromise report layout
Make data readable
Add value to any application
Works with the IDEs you use
All features work in all supported
browsers. No browser change
required.
More answers with less reports
Reduce the report design
bottleneck
Compelling, visual reports
ensure broad adoption
Key benefits
Own Your Report Design
Total layout control
Embed interactive visualizations
Add Value to Applications
Embed in .NET or Java applications
Embed in desktop or server apps
Supports major browsers
Accesses application-based data
Interactive Reports
Empowers end users
Sort and filter without refreshing
data
Mash up Flash visualization with
report data for what-if analysis
Solution highlights
Report Designer Audience
Developers
IT
Business Users
Report Consumer Audience
Developers
IT
Business UsersVery applicable
Partially applicable
Not applicable
SAP Crystal Reports
License Options
Prerequisite Windows XP, Vista, or Windows 7 Eclipse 3.3-3.5 Visual Studio 2010
Software Standalone report designer
Visual Studio 2003/2005/2008 extension
Eclipse plugin
Java runtime engine
Visual Studio extension
.NET runtime engine
Runtime engine
redistribution
Desktop applications only.
The runtime server license option for SAP Crystal Reports (formerly known as Crystal Reports Developer
Advantage) is required for redistribution of server applications
Data Access
Differences
More Data Access
ADO.NET, Relational +
OLAP, DataDirect drivers,
XML/Web Services, Salesforce.com
Plain Old Java Object (POJO)
Relational (JDBC)
ADO.NET
Relational (ODBC, OLEDB)
Report Design
Differences
More Productivity
Editable preview
Barcodes
Templates
Multilingual reports
9 additional languages
Repository to reuse existing objects
More Report Design Capabilities
Crosstab calculated rows & columns
Dynamic, cascading prompts
Sort controls
Parameter panel
Embed Flash in reports
Maps
Save export options in reports
XSLT Transforms
Formulas, text objects, charts
and limited crosstabs
Editable preview
Formulas, text objects, charts and
limited crosstabs
Dynamic, cascading prompts
Sort controls
Parameter panel
Introducing SAP Crystal Interactive Analysis,
Desktop Edition
Business user -friendly data access
Analyze any data, anywhere
Frame your own view of the
business
Interactive analysis, online or offline
Manipulate data in an almost
unlimited number of ways
Trust your data
Key benefits
Answer any business questions,
anytime
Simple, Fast, Self-Service Data
Access
Advance your knowledge of your
business.
Powerful, Multiple Data Source
Analysis
Guide your organization to
success.
Trusted, Sharable Insight
Solution highlights
SAP Crystal Interactive Analysis, desktop edition, is a simple, powerful
ad hoc query and analysis tool that delivers trusted answers to
spontaneous and iterative business questions
May market launch
Ships in July
Pricing: €849-$995
Pricing and Timing
New
Introducing SAP Crystal Reports Server
Securely view, share, schedule, and deliver interactive reports and
dashboards – over the web, via email, portals and Microsoft Office
Single administration point reduces
cost of ownership.
Offload report execution from your
database to maximize
performance.
Easy to license and deploy to
extranets.
Easy to virtualize to reduce cost
of ownership.
No need to upgrade your
database to get data driven
publishing
Fits in to your existing systems.
Key benefits
Single Server for Reporting and
Dashboarding
Integrate reports and dashboards
Schedule, secure, and share content
Flexible licensing and complete
browser support
Concurrent access or named users
All features work in all browsers
Data driven publishing
Publish reports to dynamic recipients
Works with the Microsoft platform
Supports .NET apps, Sharepoint, and
Office
Solution highlights
Administrator Audience
Developers
IT
Business Users
Report Consumer Audience
Developers
IT
Business Users
18% standard maintenance
becomes available June 7th
Standard Maintenance
New
SAP Crystal Reports Server
Add-ons
Add Dynamic Recipients
Adds more publishing without more CAL
Adds publishing to NUL licenses
Publishing Add-On
Use Microsoft Outlook as your Crystal
Reports Server portal
View folders, reports, and dashboards
Schedule reports
View reports even while off-line.
Request an email with the
report instance.
Outlook Integration Kit
Object Manager
Bulk maintenance of reports, folders, users, groups
Mass edits of parameter values
InfoScheduler
Excel based batch scheduler
Cut & paste schedules within Excel, then submit to Crystal Reports Server
Instance Manager
Archive report instances
Search for report instances that succeeded or failed in a certain timeframe
Stop, print, reschedule multiple instances at once
KPI
Assess license usage over time.
Review processing time of specific reports
Identify who is running reports and when.
Advanced Administration package
Bidirectional integration between ESRI and Crystal Reports Server
Supports ESRI ArcGIS, ESRI ArcIMS, or ESRI ArcMap
Integrate report data within live maps
Embed images from ArcGIS or ArcIMS in a report.
Crystal Reports and Dashboard Design content supported.
Geocoding libraries for Crystal Reports – turn addresses into lat/long
coordinates for mapping.
ESRI Integration Kit
Enhance and complete your Crystal
Reports Server deployment with
these add-ons
New
NewNew
New
SAP Crystal Reports Server
License Options
Named User Licenses (NUL) Concurrent Access Licenses (CAL)
Audience Managers and staff that require guaranteed
access to reports and dashboards
Casual reporting users and extranet users
Available Sizes 5, 50, 100 NUL 5, 10, 20, 250 CAL
Maximum Size 100 NUL 250 CAL
Report Viewing
Report Scheduling
Auditing
Sharepoint Portal Integration
Microsoft Office Integration
.NET and Java APIs
Web Service Generator
Data-driven publishing
Available as an optional add-on
CAL Recipients
5 100
10 250
20 1,000
250 Unlimited
Dashboard Viewing
Dashboard Builder
SAP StreamWork
Transform the Way You Work
Bring together:
People you need
Most relevant information
Techniques (decision tools or methods)
Strategizing: SWOT, Cost/Benefit
Brainstorming: Pro/Con, Ranking
Consensus building: Poll
Planning: RACI/DACI, Agenda
Results:
Quick, confident decisions
Meaningful outcomes
Increased productivity
Transparency
COLLABORATIVE DECISION-MAKING
Available June 7th
Subscription licensing
Pricing: €97 - $108 per user per year
Same margin as on-premise products
Pricing and Timing
New
Last comments…
In Summary…
© SAP AG 2009. All rights reserved. / Page 37
May 17th SAP Crystal solutions brand launched
New collateral and brand tools on the Crystal Reseller Information Center
May 23rd SAP Crystal Presentation Design promotion starts.
Runs through December 31 2010.
June 7th New products available:
•SAP Crystal Dashboard Design, departmental edition
•SAP Crystal Dashboard viewing option
•SAP Crystal Dashboard Design starter package
•SAP Crystal Presentation Design enterprise license
•SAP Crystal Reports Server standard maintenance (18%)
•SAP Crystal Reports Server, add-on for Microsoft Outlook
•SAP Crystal Reports Server, add-on for ESRI GIS software
•SAP Crystal Reports Server, advanced administration package
•SAP StreamWork
July New products available:
•SAP Crystal Interactive Analysis, desktop edition
•SAP Crystal Reports for Visual Studio 2010 production release
Call To Action / Resources Available
© SAP AG 2009. All rights reserved. / Page 38
Introducing SAP Crystal Solutions - branding information and available resources
http://service.sap.com/~sapidp/011000358700000504082010E
■ FAQ
■ Partner Branding Guidelines
■ SAP Crystal Box Shots
■ SAP Crystal Font Treatments
Information on promotions in your region
http://service.sap.com/~sapidp/011000358700000504102010E
SAP Crystal solutions – information on new products
http://service.sap.com/~sapidp/011000358700000504092010E
■If there are any questions, please contact:
■ Your local SAP Partner Manager; [email protected]; or [email protected] or
■To register for the June 15th webinar with Pat Hume, SAP SVP Global Indirect Channels
■ http://service.sap.com/~sapidb/011000358700000454182010E
■ Attend this webinar to hear Pat discuss the importance of the Distribution Channel to SAP, as well as
highlight some of the product and branding enhancements for this channel
•Thank you!