On-Site Guide

May 6–8, 2013 World ForumThe Hague, The Netherlands

SAP Financial Services Summit For Partners and SAP Colleagues

WelcOMe

Dear partners, colleagues, and guests,

It is our pleasure to welcome you to the SAP Financial Services Summit for partners and SAP colleagues, May 6–8, 2013, in The Hague, The Netherlands.

In contrast to the summit held in 2012, which focused exclusively on banking, we are widening the program scope to financial services this year – covering the three main domains of banking, capital markets, and insurance. Take advantage of a series of keynote and breakout sessions, successful enablement, best-practice sharing, networking, and industry thought leadership.

Learn from high-profile, keynote speakers, such as: •LarryHochman, globally recognized expert on customer

relationship, leadership, and talent management•LuisaDeplazesDelgado, Chief Human Resources Officer,

Member of the Executive Board of SAP AG•RobEnslin, President, Global Customer Operations,

Member of the Global Managing Board of SAP AG•EricDuffaut,President, Global Ecosystem and Channels,

Corporate Officer, SAP

Listen to speakers from Achmea,Commerzbank,HSBC,INGGroup,NationalBankofCanada,NationwideBuildingSociety,Rabobank,ZurichFinancialServices,andotherleading financialinstitutions.

Discover the strength of SAP and our ecosystem by taking a close look at the comprehensive,20-boothpartnerexhibitionandthe8-boothSAPexhibition. See solutions in action, exchange ideas, and get answers to your questions. Network with colleagues and peers from across the global financial services community.

At SAP, we strive to make the world run better and improve people’s lives. Help us focus on the right kind of projects. Shareyourdreams.

Let’stakeithigher!

SimonParisGlobal Head of Financial ServicesSAP

ConferenceVenueWorld ForumChurchillplein 102517 JW The HagueThe Netherlandswww.worldforum.nl

Directions

ByPlaneThe nearest airport for most international conference attendees is Amsterdam Schiphol Airport. To transfer from the airport to the World Forum, you have several options:

a) Transfer by train (approximate time, 40 minutes; approximate cost, €11). From track 5–6 at Amsterdam Schiphol Airport Station, you can take the train to The Hague Central Station.

From The Hague Central Station (CS) to World Forum:An SAP bus shuttle service will be provided from The Hague Central Station (CS) to the World Forum only on Monday, May 6, from 8:00 a.m. until 1:30 p.m. Buses run every 30 minutes. If you arrive outside this time frame, you can take tram No. 17 and get off at the World Forum stop.

b) Transfer by taxi (approximate time, 40 minutes; approximate cost, €100). Taxis are available at Amsterdam Schiphol Airport at any time.

c) Transfer by private shuttle service (approximate time,

40 minutes; approximate cost, €140–€150). To book a private shuttle service from the airport, please send an e-mail to sales1@delta-travel.nl or call +31 205 755751.

ImportantNotePlease be aware that travel costs will not be reimbursed by the event cost center. For SAP employees: Travel costs for the SAP Financial Services Summit must be charged to your individual cost center via the official travel reimbursement process.

ByCarFrom Utrecht/AmsterdamTake the A12 toward The Hague. The A12 becomes the Utrechtsebaan; follow this road until it ends. Turn left at the traffic lights. Now you are on the Zuid Hollandlaan. At the end, turn right at the traffic lights. You are now on the Koningskade, which becomes the Raamweg. Drive under the viaduct and immediately go right around the bend onto the Hubertus Viaduct. You are now on the Prof. B.M. Teldersweg, which becomes Johan de Wittlaan. Follow the signs for the World Forum and park in one of the underground parking garages.

From Amsterdam/LeidenTake the A44 toward Den Haag N44. Just after the city of Wassenaar, take exit Den Haag/Scheveningen N14. As you follow this road, you enter the Hubertus tunnel. Continue straight on when you exit the tunnel and follow the Prof. B.M. Teldersweg. This road becomes Johan de Wittlaan. Follow the signs for the World Forum and park in one of the underground parking garages.

From RotterdamFrom the A13, follow the signs toward Amsterdam (A4) on the roundabout Ypenburg. At the Prins Clausplein, follow signs for Den Haag/Voorburg. Drive over the viaduct and follow the signs for The Hague. You are now on the Utrechtsebaan. The route description then continues as above (from Utrecht/Amsterdam).

TransfersBus shuttles are available for most of the hotels from May 6 through May 8. For detailed information, please refer to the listing of transfer times available in the lobby of your hotel.

The Bel Air Hotel, the Novotel, and the Crown Plaza Hotel are within walking distance to the conference venue. There are no bus shuttles from these hotels.

Taxis are available in front of the World Forum during event hours. If you need a taxi at any other time, please call +31 70 3907722.

For the evening event on Tuesday, May 7, there will also be bus transportation available from the Bel Air Hotel, the Crown Plaza Hotel, and the Novotel World Forum. 

 

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LoGISTICS

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GOOD TO KNOW General Information

Check-In(EntranceArea)Monday, May 6, 20137:30 a.m.–7:00 p.m.

Tuesday, May 7, 20138:30 a.m.–6:00 p.m.

Wednesday, May 8, 20138:30 a.m.–2:30 p.m.

CoatroomandLuggageCheck(EntranceArea)Monday, May 6, 20137:30 a.m.–11:30 p.m.

Tuesday, May 7, 20138:30 a.m.–7:00 p.m.

Wednesday, May 8, 20138:30 a.m.–4:30 p.m.

Please pick up your checked items by the official end of the event – at the latest by 4:30 p.m. on May 8. The coatroom and luggage check will close at that time, and you cannot pick up any items after 4:30 p.m. on May 8.

BadgesDuring the SAP Financial Services Summit for partners and SAP colleagues, your badge is your ticket to everything – all sessions, meals, and evening events. Security and staff will check badges continuously, so please make sure to keep your badge visible at all times.

FirstAidandMedicalServiceTo see the exact location of the medical service center, please refer to the level 1, Rivers, floor plan in this document. For medical emergencies, call +31 70 30662.

InformationDeskIf you have any questions, please go to the information counter in the main foyer on level 0, Continents.

WlANWLAN is available via:SSID: SAPPasscode: sapfs2013

PleaseNoteUnder Dutch law, this is a nonsmoking event.

Out of respect for fellow attendees and presenters, we kindly ask you to:

• Switch off your mobile phone in all presentation rooms

• Arrive on time for all presentations

Lunch,CoffeeBreaks,andRefreshmentsLunch is served on level –1, Oceans. Lunch, dessert, and coffee breaks take place on level 0, Continents, and level 1, Rivers.

A separate buffet for attendees with special food requirements (allergies, diabetic, kosher, and so on) has been arranged for lunch and for the evening reception on May 6. Please check the floor plan of level –1, Oceans, for the exact location.

A special candy store with a wide variety of sweets is available within the SAP exhibition area on level 0, Continents.

Up for some Italian coffee specialties? Spend time at the barista bar sponsored by NexJ Systems. It is located in the Amazon Foyer, level 1, Rivers.

PresentationFacilitiesWorld Forum

• World Forum Theater (Keynote) – Level 1, Rivers • Room Amazon – Level 1, Rivers • Room Mississippi – Level 1, Rivers • Room Yangtze – Level 1, Rivers • Live Demo Theater – Amazon Foyer – Level 1, Rivers

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ExhibitionAreasAt SAP, we recognize the vital role our partners play in our ecosystem – a community of organizations and individuals focused on a common goal: customer success. Together with our partners, we offer a comprehensive and consistent financial services industry approach to enable customers to accelerate innovation and improve ROI.

Discover the strength of SAP and our ecosystem by taking a close look at the comprehensive 20-booth partner exhibition and the 8-booth SAP exhibition. See solutions in action, exchange ideas, and get answers to your questions.

You will find the partner booths in the exhibition area on level 1, Rivers, and the SAP booths in the exhibition area on level 0, Continents. For details, please check the floor plans in this document.

ShareYourDream–SAPHANA®forHumanityAt SAP, we strive to make the world run better and improve people’s lives. Help us focus on the right kind of projects – enter your dream in our Database of Dreams. Stations are located on level 1, Rivers, World Forum Theater Foyer (see floor plans for details).

The Database of Dreams is part of our SAP HANA® for Humanity program, which gives nonprofit and government agencies the power to analyze and visualize Big Data. Powered by the SAP HANA platform, this new perspective on data allows organizations to address global challenges, such as climate change, healthcare, and education, and run more efficiently and responsibly. To get more details, please visit www.saphana.com/community/learn/solutions/csr/humanity.

SpeakerSupportFor speaker support, please contact our staff at the infor-mation counter in the main foyer or visit the speaker support center on level 0, Continents (see floor plans for details).

PresentationsAll presentations will be available a few days after the event.

SAP colleagues will find the material in SAP Corporate Portal at https://community.wdf.sap.corp/sbs/community/industries /banking and https://community.wdf.sap.corp/sbs/community /industries/insurance.

Partners will find the material at http://sappartneredge.com /SAPFinancialServicesSummit. 

GOOD TO KNOW General Information

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AGeNDA Monday, May 6, 2013

7:30 a.m. RegistrationopensonlyforBaseCampattendees

8:30 a.m. A1 BaseCampforNewSAP®FinancialServicesColleagues(by invitation only)Room: Yangtze

10:30 a.m. Registration/Exhibitionopens

11:30 a.m. A2.1 SAPInternalWelcome(open only to SAP attendees)Simon Paris, Global Head of Financial Services, SAP;Ross Wainwright, Global Head of SAP FS Services, SAP;Regional Sales and Services LeadersRoom: World Forum Theater

A2.2 PartnerWelcomeEric Duffaut, President, Global Ecosystem and Channels, Corporate Officer, SAP;Karl Kesselring, Global Head of SAP FS Ecosystem, SAPRoom: Amazon

12:30 p.m. LunchBreak/ExhibitionIsopen ContinuouslyReinventingtoMoveForward“Women in FSI” Luncheon with Luisa Deplazes Delgado(by invitation only)Room: Yangtze

1:40 p.m. A3.1 WelcomeandIntroduction Room: World Forum TheaterSimon Paris, Global Head of Financial Services, SAP

1:50 p.m. A4 MakingIt count Room: World Forum TheaterRob Enslin, President, Global Customer Operations, Member of the Global Managing Board of SAP AG

2:30 p.m. A3.2 TheJourneyofYou Room: World Forum TheaterSimon Paris, Global Head of Financial Services, SAP

3:00 p.m. CoffeeBreak/ExhibitionIsopen

3:40 p.m. A5 TakingourBankingandCapitalMarketsBusinesstotheNextLevel Room: World Forum TheaterFalk Rieker, Global Head of Banking Solutions, SAP;Richard Heeley, Head of Banking Transformation, Nationwide Building Society;David Gibson, Head of Banking Development, Nationwide Building Society

4:30 p.m. A6 TheInnovativeInsurer Room: World Forum TheaterBob Cummings, Global Head of Insurance Solutions, SAP;Ton van der Linden, Chief Information Officer, Achmea

5:20 p.m. A7 MakingaDifference Room: World Forum TheaterLuisa Deplazes Delgado, Chief Human Resources Officer, Member of the Executive Board of SAP AG;Mary Caraccioli, Member of the Board and Executive Committee of Global Interdependence Center (GIC), Chair of GIC Women‘s Conference;Bettina Laurick, Managing Director, GFT Germany;Debbie Schmidt, COO Financial Services, SAP (moderator)

6:00 p.m. EndofPresentations/ExhibitionIsopen

6:30 p.m. EveningEventatWorldForum

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AGeNDATuesday, May 7, 2013

8:30 a.m. Registration/ExhibitionIsopen

9:00 a.m. B0 WelcometoDayTwo Room: World Forum TheaterEric Duffaut, President, Global Ecosystem and Channels, Corporate Officer, SAP; Simon Paris, Global Head of Financial Services, SAP

9:15 a.m. B1 InnovationsinCustomerExperienceandCorporateConnectivity Room: World Forum TheaterAndrew Davis, Global Head of e-Commerce Strategy and Innovation, HSBC Bank Australia Limited;Andy Hirst, Global Head of Commercial Banking, SAP

10:00 a.m. CoffeeBreak/ExhibitionIsopen

Theme Moderation Room

RetailandCommercialBankingAndy Hirst and Jesper Behr, SAPMississippi

CapitalMarkets Sinan Baskan andStuart Grant, SAPYangtze

Insurance Joachim Schumacher, SAPAmazon

LiveDemoTheater Laura del Rio andMark Anderson, SAPAmazon Foyer

10:30 a.m. c1 SolutionsforSales andServiceHarald Boeddinghaus, SAP;Paolo Pizzuto, National Bank of Canada

D1 SAPSolutionStrategyand customer Focus in CapitalMarketsSinan Baskan and Stuart Grant, SAP

e1 InnovatetheCustomerExperience–UsingtheSAP360customer Solution in InsuranceCompaniesBirgit Fien-Schmalzbauer, SAP;Ton Vink, Achmea

T1 CollateralManagementSystem–overviewScreenFrei Messow, b2tec Software GmbH

10:55 a.m.– 11:15 a.m.

T2 BuildingaNewRoutetoConquerMidsizeBanksin the United StatesBrad Wolfe, Dickinson + Associates Inc.

11:10 a.m. Room Change

11:20 a.m. c2 SAP’sJourneyto anIntegratedFinance,Risk,andCompliancePlatformMichael Adam and Drazen Tomic, SAP

D2 BuildingEvent-DrivenPricingandAnalyticsServiceswithReal-TimeDataMarc Alvarez, Interactive Data Corporation

e2 Productand PolicyLifecycleAndreas Klemm, SAP;Ross Orrett, Camilion Solutions Inc.

T3 MusttheFront-EndPartofCoreBankingTransformationProjectsCausePain?Emmerich Hartter, Hartter Softwarehaus

11:45 a.m.– 12:05 p.m.

T4 SeethePowerofSAPHANAinCapitalMarketsChris Elsmore, Panopticon Software AB

12:05 p.m. Room Change

12:10 p.m. c3 FinanceTransformationatCommerzbankand SAPRoadMapforFinanceNico Kohler, SAP;Silvio Kressin and Franz Seckinger, Commerzbank

D3 ReferenceArchitec-tureforReal-TimeRiskAnalytics Across Asset classes and Across EnterpriseReportingHierarchiesSinan Baskan, SAP;Guest Speaker

e3 ANewLookforInsuranceSolutions–claims and Fraud ManagementBrian Dunn and Uwe Hofstätter, SAP

T5 MobileBanking–InnovationsCreateNewPerspectivesChristoph Kastaun, maihiro GmbH

12:35 p.m.– 12:55 p.m.

T6 TaxProvisioningforFinancialInstitutionsRichard Clough, Ernst & Young LLP

12:50 p.m. LunchBreak/ExhibitionIsopen

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AGeNDATuesday, May 7, 2013

Theme Moderation Room

RetailandCommercialBankingAndy Hirst and Jesper Behr, SAPMississippi

CapitalMarkets Sinan Baskan andStuart Grant, SAPYangtze

Insurance Joachim Schumacher, SAPAmazon

LiveDemoTheater Laura del Rio andMark Anderson, SAPAmazon Foyer

2:15 p.m. c4 NewMarketOpportunities in CommercialBankingJesper Behr, SAP;Marc Krabbenborg, ING Commercial Banking

D4 Next-GenerationTradingPlatformsinResponsetoRegulatoryandTransformativechanges in capital MarketsStuart Grant, SAP;Guest Speaker

e4 FinancialTrans-formationatZurichFinancialServicesJavier Gil, SAP;Frederic Moinier, Zurich Financial Services

T7 360-DegreePartner-ship and Agility – Key Success Factors to Win in Uncertain TimesAd van de Ven, Rabobank;Prashant Odugoudar and Sven Weissmann, Cognizant

2:40 p.m.– 3:00 p.m.

T8 SAPBusiness All-In-oneforInsuranceChristian Morhard, msg global solutions;Olaf Schönfelder, SAP

2:55 p.m. Room Change

3:05 p.m. c5 StreamliningRetailBankingoperationsThomas Buizinga, SAP;Tonnie van der Horst, Rabobank

D5 RiskManagement andRegulation:TheRoleofHigh-PerformanceITSolutionsforCompetitiveInfrastructuresofGlobalSIFIsDr. Martin Hellmich, Frankfurt School of Finance

e5 SAPInsuranceAnalyzer–NewAnalyticApplicationsforRegulatoryChallengesVolker Mohr, SAP

T9 BankingonTemplatesTheunis Greef, IZAZI Solutions (Pty) Ltd.

3:30 p.m.– 3:50 p.m.

T10 IntegratingContentProducesSignificantBusinessBenefitsinUnderwriting,Billing, and claims ManagementHans-Gerd Schaal, OpenText Software GmbH

3:45 p.m. Room Change

3:55 p.m. c6 MobileandDigitalInnovationforRetailBanksPak Budiman Peodjirahardjo, CIMB Niaga Indonesia

D6 PanelDiscussion:RegulationandComplianceandTransformativeIssuesinCapitalMarketsandimplicationsinITSinan Baskan and Richard Harmon, SAP;Marc Alvarez, Interactive Data Corporation;Dr. Martin Hellmich, Frankfurt School of Finance

e6 Enablingthe Real-TimeInsurer withSAPHANAPeter Dubowchik and Ralf Strassner, SAP

T11 BusinessoutcomesforInsurance:TheNewWayforYoutoDeliverBusinessValuefromYourSAPLandscapeDerek Kemp, iGATE

4:20 p.m.– 4:40 p.m.

T12 Pressure-CookerSessiononBankingandInsuranceRegulationsSven Kilz and Christoffel van Riet, PwC

4:35 p.m. CoffeeBreak/ExhibitionIsopen

5:00 p.m. B2 NeverLetThemDown–ServiceandLoyaltyintheDigitalAge Room: World Forum TheaterLarry Hochman, Former European Business Speaker of the Year, Author of The Relationship Revolution

6:00 p.m. EndofPresentations/ShuttleTransferstoHotels

7:30 p.m. ShuttleTransfersfromHotelstotheEveningEvent

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AGeNDAWednesday, May 8, 2013

8:30 a.m. Registration/ExhibitionIsopen

9:00 a.m. F1 UseCasesforSAPHANAinFinancialServices Room: World Forum TheaterGerhard Hafner, Chief Product Owner SAP HANA–Based Applications, SAP;Martin Schroter, Senior Vice President, Chief Product Owner, Financial Services, SAP

9:45 a.m. CoffeeBreak/ExhibitionIsopen

Theme Moderation Room

DriveCustomerCentricity–StrategicDealBestPractices(open only to SAP attendees)Robert Wilson, SAP

Mississippi

AccelerateNewBusinessModels Jens-Peter Jensen andJoachim Regutzki, SAP Yangtze

ExpandPartnerInnovation Catherine Perry-Robertson and Domenic Iannaccone, SAPAmazon

LiveDemoTheater Laura del Rio andMark Anderson, SAP Amazon Foyer

10:10 a.m. G1 MobileDeliveryandcustomer centricity at ANZBankStuart Pike andRobert Wilson, SAP

H1 BusinessNetworksEnablingFinancialServicesExcellenceKelly Miller, Ariba, an SAP Company

I1 FSInnovationCenters–What’stheAdvantage forYourCustomerEngagements?Martin Bach and Kristin Waeterloos, SAP;Guest Speakers

T13 Turningobligationintoopportunity:LeverageComplianceInitiativestoStrengthencustomer engagementTim Stanley, NexJ Systems

10:35 a.m.– 10:55 a.m.

T14 IncreasingCustomerRetentioninFinancialServicesUsingSAPHANAAlexander Blattmann and Andreas Hufenstuhl, CSC

10:50 a.m. Room Change

11:00 a.m. G2 CoreInsuranceTransformationBlooming inAPJMichel Borst and Mazahir Valikarimwala, SAP

H2 InnovateCorporateBankingwithSAPFinancialServicesNetworkSanjay Chikarmane, SAP;Ken Deveaux, Royal Bank of Scotland

I2 ExpandedoEM: DeliverCompleteSolutions,IncreaseRevenue,andBetheSingleVendorofChoiceDomenic Iannaccone and Christopher Pfendner, SAP

T15 IntroducingCentralBankstoAnalyticsSolutionsfromSAP–ExperiencesfromBancoNacional de AngolaPaulo Carmo, SAP

11:25 a.m.– 11:45 a.m.

T16 SessionWillBeAnnounced at the DemoTheater

11:40 a.m. Room Change

11:50 a.m. G3 RockingD&TatBlackrockJosh Prinsky and Eric Stine, SAP

H3 TheChangingNatureofWorkinFinancialServices–Capturing theMillennialWorkforcewiththeCloudGraham Younger and Jessica Kane, Success Factors, an SAP Company

I3 DeliveringResults–BestPracticesinSellingandDeliveringWorld1ProjectsinFSIMichael Sperger, SAP; Panel Guests

T17 SessionWillBeAnnounced at the DemoTheater

12:15 p.m.– 12:35 p.m.

T18 SessionWillBeAnnounced at the DemoTheater

12:30 p.m. LunchBreak/ExhibitionIsopen

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AGeNDAWednesday, May 8, 2013

1:30 p.m. F2.1 HowtoWinBIG(open only to SAP attendees)Elizabeth Baker, Senior Vice President, Global Strategic Initiatives, SAP;Simon Paris, Global Head of Financial Services, SAPRoom: World Forum Theater

F2.2 GetontheFastTrackwithFinancialServices:Winning Together in 2013Karl Kesselring, Global Head of SAP FS Ecosystem, SAPRoom: Amazon

2:15 p.m. Room Change

2:25 p.m. F3 ClosingKeynote:Let‘sTakeItHigher Room: World Forum TheaterSimon Paris, Global Head of Financial Services, SAP

3:00 p.m. EndofPresentations

3:30 p.m. CloseofExhibition/EndofEvent

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EVENINGEVENTS

EveningEventonMonday,May6,2013We invite you to join us for the welcome party on Monday, May 6, 2013, at the World Forum. Enjoy drinks, dinner, live music, and wii gaming. Network with peers as we wrap up the first conference day.

No shuttle service is needed to come to this event. Simply walk down the stairs to join your colleagues in the Atlantic Foyer (level –1, Oceans) of the World Forum.

Return shuttles from the World Forum to hotels are available from 7:30 p.m. until the end of the evening event at 11:30 p.m.

EveningEventonTuesday,May7,2013We are pleased to invite you to a special evening event at “Strandclub Doen!” right on the beach. Those of you who attended last year’s event will remember the great atmosphere, food, and dancing. Let’s take it even higher!

Shuttle buses to Strandclub Doen! will leave at 7:30 p.m. from the front of your hotel.

Return shuttles from Strandclub Doen! to hotels are available from 10:00 p.m. until the end of the evening event at 1:00 a.m.

Strandclub Doen!Strandweg 92586 JK Scheveningen+31 70 3557834www.strandclubdoen.nl

Meals for attendees with special food requirements (allergies, diabetic, kosher, and so on) have been arranged. Please contact Strandclub Doen! service personnel.

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FLooRPLANS

–1 Oceans Lunch Food Service and Evening Reception

0 ContinentsCheck-In, Information Services, SAP Exhibition, and Coffee Break Area

Atlantic Foyer

Atlantic

SpecialFoodRequirementsStation:Nutsandwheatallergies,kosher,vegan

SAP office3europe 1

SAP office4

europe 2

SpeakerSupport center

Oceania SAPoffice2Asia

customer Speaker lounge

Antarctica

SAPoffice1Africa

Partner MeetingRoomSouth America

RegistrationDesk

RegistrationDesk

CoffeeBreakArea

CoffeeBreakArea

InformationDesk

coatroom

entrance

SAPMeetingRoomAcentral America

SAPMeetingRoomB

North America

Keynote

1

3

8

6

2

4

7

5

can

dy

Stor

e

SAPExhibitionS01 Mobile Solutions S02 Get Insight. Leverage Stories and Tools. Be Social.S03 SuccessFactors – Cloud-Based HR SolutionsS04 Ariba – The World’s Business Commerce Network

S05 Customer Simulation Bank S06 One-Touch Banking Toolbox – More Than a SystemS07 Experience Financial Services DemonstrationsS08 SAP® Business All-in-One for Insurance (including Camilion)

Elevator

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1 RiversKeynote Sessions, Breakout Presentations, Coffee Break Area, and Partner Exhibition

FLooRPLANS

PartnerExhibitionP01 Ernst & Young LLPP02 Dickinson + Associates Inc. P03 L&T Infotech, IsaconP04 CSCP05 b2tec Software GmbHP06 Cognizant Technology SolutionsP07 iGATE Computer Systems Ltd.P08 IZAZI Solutions (Pty) Ltd. P09 ConVista Consulting AGP10 fidis GmbHP11 BIAN e.V.P12 Panopticon Software ABP13 OpenText Software GmbHP14 PwCP15 maihiro GmbHP16 AccentureP17 Deloitte LLP P18 msg global solutionsP19 CapgeminiP20 HartterGruppe

ShareYourDream–SAPHANA®forHumanityAt SAP, we strive to make the world run better and improve people’s lives. Help us focus on the right kind of projects – enter your dream in our Database of Dreams.

Breakout RoomYangtze

Exhibition

BreakoutRoomMississippi

Outside Terrace

Outside Terrace

Breakout RoomAmazon

Exhibition

Exhibition

LiveDemo

Theater

65

2

4

7 8

3

9

1

10

13

17 1816

20 19

15

1412

11

KeynoteSh

are

Your

D

ream

SAPoffice6Nile

BaristaBar

SAPoffice5Volga1+2

Meeting RoomCMurray

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GENERALINFoRMATIoNThe Partner Exhibition

AccentureAccenture is committed to being the number-one implementer and innovator of SAP solutions and technology globally, with clear leadership in large-scale business transformation, business process improvement, value delivery, and application outsourcing. With more than 38,000 SAP practitioners worldwide, we deliver and support a full range of industry-specific business services for large-scale implementations that span multiple solutions, including the SAP ERP application, lines of business (SAP Supply Chain Management application, SAP ERP Human Capital Management solution, and so on), and emerging technology areas such as analytics, the SAP HANA platform, enterprise mobility, and cloud. Our global network, proprietary assets and solutions, and innovation centers for SAP solutions deliver unmatched expertise and high performance to our clients.

b²tec–thecorebankingspecialistsb²tec is one of the leading providers of consulting services around business transformation in SAP for Banking solutions environments for the financial services industry. We consult, develop, implement, train, and maintain in the field of transaction banking – efficiently, successfully, worldwide.

b²tec delivers SAP consulting and development for financial services and supports its clients throughout the entire project lifecycle. Starting with IT-strategy consulting, b²tec delivers business blueprints, customizes applications according to customers’ needs, and develops what is needed to close gaps or to fit into existing surrounding systems. We test exhaustively and facilitate the smooth rollout of project results as well as take over the maintenance of project results.

b²tec uniquely combines knowledge of business processes – especially loans, deposits, card management, payments, and banking analytics – in the financial market with the outstanding technical know-how in SAP software necessary to support these processes. b²tec sets itself the goal of achieving distinction primarily by bringing intensive theoretical knowledge of and extensive practical experience in its fields of business.

b²tec, based near Frankfurt and in Toronto, is currently serving customers in Europe, the Americas, Middle East, Asia, and Africa. b²tec wants to build lasting, cooperative relationships with its customers, based on trust, by always striving to act in its customers’ best interests.

BankingIndustryArchitectureNetworke.V.(BIAN)Established in 2008, BIAN is an independent, member-owned, not-for-profit association to establish and promote a common archi-tectural framework for banking interoperability issues. BIAN’s goal is to define a service-oriented architecture (SOA) and semantic definitions for IT services in the banking industry. The community focuses on creating a standard, semantic banking services landscape, while ensuring consistent service definitions, levels of detail, and boundaries. This will help banks achieve a reduction of integration costs and use the advantages of an SOA.

Financial institutions, software vendors, and system integrators, along with technology partners, are invited to join the association and play a collaborative role with other industry leaders in defining, building, and implementing next-generation banking platforms.

BIAN member banks include ABN AMRO, Banco Galicia, Bangkok Bank, Commonwealth Bank of Australia, Credit Suisse, DBS, Deutsche Bank, Deutsche Postbank, Erste Group, ING, KfW Bankengruppe, PNC, Rabobank, Scotiabank Group, Standard Bank of South Africa, UBS, UniCredit Group, and Zürcher Kantonalbank.

BIAN member partners include Asseco, Axxiome, Capital Banking Solutions, CGI, COREtransform, FERNBACH, HCL, IBM, ifb group, IKOR, Infosys, innobis AG, Microsoft, Nucleus Software, SAP, Singapore Management University, Sopra Group, SunGard, SWIFT, TCS Bancs, and Temenos.

To learn more about BIAN, please visit www.bian.org.

capgeminiWith around 125,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology, and outsourcing services. The Group reported 2012 global revenues of €10.3 billion.

Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model.

Capgemini’s Financial Services Global Business Unit brings deep industry experience, innovative service offerings, and next-generation global delivery to serve the financial services industry. With a network of 21,000 professionals serving over 900 clients worldwide, Capgemini collaborates with leading banks, insurers, and capital market companies to deliver business and IT solutions and thought leadership that create tangible value.

For more information, please visit www.capgemini.com/financialservices.

Rightshore® is a trademark belonging to Capgemini.

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CognizantCognizant is a global IT services and business process outsourcing solutions provider headquartered in New Jersey (United States). Founded in 1996, Cognizant realized revenues of US$7.35 billion in 2012, employs more than 150,000 people, and is included in the Fortune 500 list. Cognizant has been an SAP global services partner since 2009, when it was also an SAP Pinnacle Award winner. It is an SAP-certified provider of both application management services and cloud services and is a member of SAP Co-Innovation Lab. Cognizant works jointly with SAP to help advance industry leadership in business intelligence and analytics, develop domain solutions for meeting industry-specific requirements and white spaces, and design and execute on business process validation across industry solutions.

ConVistaHeadquartered in Cologne (Germany), ConVista Consulting is a leading independent consulting group in IT-enabled business pro-cesses. With strong dedication to SAP, ConVista Consulting provides the combination of deep domain and process know-how with an in-depth understanding of information technologies. As a long-standing partner of SAP, ConVista offers comprehensive know-how for optimally shaping and designing the architecture of an installation and for its technical integration with a company’s established, heterogeneous system landscape.

Core markets are insurance, banking, utilities, and other selected industries. Since our founding in 1999, more than 100 customers around the world have used ConVista Group’s consulting services. With a proven track record of more than 350 successful projects, ConVista is recognized as a trusted advisor. The business model of the ConVista Group is a partner-driven model with high growth potential on an international level.

ConVista is now represented by over 500 employees in 12 countries on 4 continents. This worldwide presence brings us closer to our customers and enables us to offer rapid-response possibilities on-site.

For more information, please visit us at www.convista.com.

cScCSC is a global leader in providing technology-enabled business solutions and services. More than 1,200 major banking, insurance, investment and wealth management, and securities firms rely on CSC’s global financial services team to turn their ambitions into realities. With a track record for delivering software, consulting, and IT and business process services at scale, CSC brings a deep understanding of the financial services business and a collaborative culture to one of the industry’s most engaged client communities.

CSC is one of the world’s largest implementers of SAP solutions and an SAP global services partner. CSC is an SAP-certified provider of hosting and application management services and a leading implementer of SAP solutions and technology, such as banking software, the SAP Business Planning and Consolidation application, the SAP HANA platform, mobile solutions, and business analytics and reporting. CSC offers a wide range of services designed to meet a variety of client needs, spanning size, scope, and SAP software landscape.

DeloitteDeloitte LLP offers professional services to the UK and European market. With over 14,500 exceptional people in 28 offices in the UK and Switzerland, Deloitte has the broadest and deepest range of skills of any business advisory organization. We provide professional services and advice to many leading businesses, government departments, and public sector bodies, and we publish many influential studies and thought leadership pieces. Our annual revenues reached £2.3 billion for the financial year ending May 31, 2012.

Deloitte LLP is the UK member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity.

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has nearly 200,000 professionals, all committed to becoming the standard of excellence.

Dickinson+AssociatesFor 15 years, Dickinson + Associates has been a leading systems integrator and value-added reseller that delivers transformational SAP solutions to corporate and public sector clients. The firm is a U.S.-based SAP partner with global experience extending into Europe, Asia, and the Americas. Our commitment to excellence has led to 14 years of uninterrupted sales growth and quality references from satisfied clients.

We offer deep expertise in SAP Business Suite software, business analytics, SAP BusinessObjects™ solutions, the SAP HANA platform, and enterprise mobility. Our industry focus includes financial services, manufacturing, consumer packaged goods, and the public sector.

We help companies deploy and optimize software for the financial services industry, such as SAP for Banking solutions, to enhance the customer experience. Our business-driven approach puts the emphasis on measurable business results versus just the technology.

Our industry experts have designed and implemented strategic and operational programs leveraging SAP software with integration to banking, insurance underwriting, and insurance claims platforms. We bring extensive process knowledge in bank transactions, analysis, regulatory compliance, property and casualty (consumer and commercial) insurance, and global reinsurance. Our comprehensive knowledge of banking and insurance process lifecycles, combined with strong SAP product knowledge, uniquely positions and differentiates us in the marketplace.

GENERALINFoRMATIoNThe Partner Exhibition

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GENERALINFoRMATIoNThe Partner Exhibition

Ernst&YoungErnst & Young is a global leader in assurance, tax, transaction, and advisory services. Worldwide, our 167,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients, and our wider communities achieve their potential.

Ernst & Young refers to the global organization of member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit www.ey.com.

ourvaluesWho we are:• People who demonstrate integrity, respect, and teaming• People with energy, enthusiasm, and the courage to lead• People who build relationships based on doing the right thing

Our values define who we are. They are the fundamental beliefs of our global organization. They guide our actions and behavior. They influence the way we work with each other – and the way we serve our clients and engage with our communities.

Every day, each one of us makes choices and decisions that directly affect the way we experience each other and the way our clients and wider communities experience us. Our values give us confidence that we are using the same principles to help us make these decisions throughout our global organization.

fidisGmbHfidis is a leading company that has made the strengths and advantages of the leading enterprise resource planning (ERP) software from SAP available for the asset and sales finance industry, covering invoice discounting, factoring, asset-based lending, supply chain finance, and related businesses. FACT.pilot® and ABS.pilot® are ready-to-work solutions for the factoring and asset-based securities businesses respectively.

The domains serviced by fidis include development of standard ERP software based on SAP solutions, individual enhancements, implementation, configuration, project management, and consulting related to the asset and sales finance industry. Furthermore, fidis offers software as a service and business process outsourcing.

With a strong and powerful data center and an experienced back-office team, fidis provides ongoing services for the asset and sales finance industry and offers the back-up services as well.

HartterGruppeHartter is well known in the banking sector as a front-end specialist and business process expert. We offer consulting, development, implementation, integration, and training services in these areas. Long-term knowledge and experience in banking processes, the use of various UI technologies, and the integration of peripheral devices and back-end and third-party components are the basis for our services and standard products: JKassa teller solution, ProGvs branch/back-office front-end system, and the MAKRES loan decision server.

Our front ends simplify the complexity of banking processes for users. With our comprehensive content for banking business processes, we can reduce project times and risk. Our employees, with broad IT skills and industry knowledge, provide services for existing, customer-specific front ends; for new, customer front-end projects; and, of course, for implementations using our standard solutions.

Since 2004, Hartter has been working with SAP and the SAP for Banking solution portfolio. The integration of our solutions with SAP for Banking solutions enables us to meet customers’ requirements for efficient banking processes. Due to our excellent partnership with SAP, we are always up-to-date on SAP solutions and technology, as several SAP certifications and our know-how of the SAP Process Objects Builder tool prove.

Our customers, which include small, midsize, and large banks, as well as private and savings banks and large data centers, use our front ends on more than 10,000 workstations.

iGATeiGATE is an IT and business services company that provides consulting, technology, and business process solutions to 300 clients, ranging from midsize enterprises to large and international conglomerates. Our differentiated commercial offering is our “Business Outcomes” model, under which a client pays for the business outcomes our services achieve, not for the resources engaged in delivering them. iTOPS (Integrated Technology and Operations) has been developed to service an increasing number of clients and is set to change the commercial dynamics of the IT services market.

iGATE has a turnover of nearly US$1 billion, employs 27,000 people, is present in 71 locations around the world, and operates a global delivery model servicing clients across North America, Europe, the Middle East, Africa, and Asia Pacific. Our main customers are in banking and financial services, insurance, healthcare, life sciences, manufacturing, retail, distribution and logistics, media, entertainment, leisure and travel, communication, energy and utilities, and local and national government.

Focused primarily on delivering applications that support business processes to achieve business goals, our portfolio of services includes application development and management, testing services, enterprise application solutions, infrastructure management, customer interaction services and business process outsourcing, product and engineering solutions, and business and technology consulting.

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IZAZISolutionsPeople of Knowledge Providing Solutions for Tomorrow’s Challenges

Established in 1999, IZAZI’s vision is to be a premier provider of technology-enabled business solutions to the financial services industry. This vision is supported by our ability to combine strong domain, integration, process, and technical expertise when implementing world-class software applications.

Through the implementation of solid, core financial solutions, we are able to incrementally meet business demands by evolving client platforms with certainty. Our aim is, as far as possible, to future-proof technology investments and to maximize ROI through shorter implementation cycles.

IZAZI has a long-standing partnership with SAP and over the years has successfully implemented banking solutions and enterprise resource planning solutions for a number of regional and international financial services customers. With a 100% success record and an impressive list of customers (50+), IZAZI has gone a long way toward achieving this vision.

Through the pioneering development of an SAP All-in-One for Banking solution, IZAZI quickly realized the benefits of implementing solutions faster, more cost-effectively, and with less risk. This approach, to use preconfigurations, templates, and accelerators, is a key IZAZI differentiator and is being taken to the next level with our banking services consulting and solution capability.

L&TInfotechL&T Infotech leverages its strategic alliance with isacon AG to offer a unique collaborative-sourcing model to customers. This model blends our global reach and isacon AG’s specialized services to provide innovative banking solutions and deliver value to our banking and financial services (BFS) clients. With 17,000+ employees, L&T Infotech is among the top 10 Indian software and services providers. Our service lines cover SAP, Oracle, testing, enterprise mobility, data warehouses, business analytics, and infrastructure management. L&T Infotech has been offering business and product solutions to its BFS clients for 15 years, leveraging our business-to-IT connect. Our offerings cover areas such as capital markets and investment banking, insurance, wealth management, corporate and retail banking, and payments and cards.

As an SAP services partner with a global footprint, we offer a comprehensive suite of services covering the entire lifecycle of SAP for Banking solutions. We help customers derive business value by optimizing their investment in SAP solutions. isacon AG has been working with SAP since 1998, delivering more than 500 work years, supporting major financial and insurance companies with services for the SAP for Banking solution portfolio. It has actively participated in a significant number of core banking transformation projects, including banking services from SAP in EMEA. isacon AG has SAP-validated expertise in banking in Germany, enabling us to deliver fast, pragmatic solutions.

maihiromaihiro specializes in customer relationship management (CRM) and enterprise mobility. We provide worldwide support to our clients and partners in marketing, sales, and service – covering the entire range from strategy and process design to implementation and operational management.

We employ 100 staff, including 85 consultants for the SAP Customer Relationship Management (SAP CRM) application and SAP Mobile Platform.

Portfolio• Excellent process expertise for CRM and multichannel management in banking• Special expertise for SAP CRM, SAP Mobile Platform, retail account origination, SAP Real-Time Offer Management software, and the

SAP Bank Communication Management application• Industry-specific packages based on SAP CRM:

– Fixed-price, rapid-deployment, “CRM starter” package for banking– Best-practice consulting approach, “CRM to Go,” with predefined banking processes

• Innovative mobile apps for origination, payment, loyalty management, and real-time offer management based on SAP Mobile Platform

• Advanced Banking Platform with support for best-practice banking processes based on SAP CRM, SAP Mobile Platform, and banking services from SAP

customersOur team has successfully implemented more than 400 CRM projects for over 200 customers. To find out more about our international references in banking, please join us on the exhibition floor, where we look forward to welcoming you at our booth.

msgFor more than 30 years, msg group has been providing global clients with creative, strategic consulting and integrated IT solutions. Today, we are a leading international IT consulting and implementation company, headquartered in Ismaning, Germany, with more than 4,000 employees located in 10 countries.

msg global solutions ag, the international part of the msg group established in 2008, develops and implements the core insurance operations systems on which insurance and reinsurance companies conduct their business. Clients, past and present, include many of the largest international insurance and reinsurance companies. Our consultants are deployed through msg global offices in Asia, Europe, North America, India, and South America.

With one of the largest teams of experts focused on insurance solutions offered by SAP, msg global delivers consulting services and solutions to help clients fully access the depth and power of SAP Business Suite applications. In partnership with SAP, we provide value to our clients’ bottom line through the creation and customization of proprietary systems that enhance business workflow, improve operational efficiency, effectively deploy resources, facilitate the exchange of data with business partners, and respond to statutory reporting requirements.

GENERALINFoRMATIoNThe Partner Exhibition

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GENERALINFoRMATIoNThe Partner Exhibition

NexJAs an SAP partner, NexJ Systems provides cloud-based software that delivers enterprise relationship management solutions to the financial services, insurance, and healthcare industries. Our next-generation software combines information from multiple applications and data stores to provide comprehensive knowledge of the customer delivered through any cloud platform. Through comprehensive knowledge of the customer and by encouraging ongoing, frequent interactions, NexJ solutions help organizations establish strong and trusted relationships with their customers.

Finance and insurance firms like Morgan Stanley, Wells Fargo, RBC, and American Family use NexJ solutions to attract and retain top talent, grow assets, increase user productivity, and demonstrate regulatory compliance while maximizing customer value. Our partnership with SAP enhances our ability to provide expertise and services to help our clients successfully implement our solutions for data governance and master data management, data integration and conversion, data analytics and business intelligence, and enterprise mobility.

Founded in 2003, NexJ has demonstrated success in engineering and implementing large-scale, distributed solutions that specifically address the complex information management challenges facing organizations today. For more information, visit www.nexj.com.

openTextOpenText is a leader in enterprise information management, which enables organizations to grow their business, lower cost of operations, and reduce information governance and security risks. OpenText offers extensions to SAP solutions that help you put strategy into execution to achieve long-term viability. By tying content to business context, you take charge and stop the uncontrolled growth of content, enabling you to preserve what is required and to destroy what is not.

OpenText is a market leader in enterprise content management solutions for use with SAP applications, deploying solutions to more than 4,500 SAP customer sites around the globe – and recognized by industry analysts such as Gartner, IDC, and Forrester. To learn more about OpenText, please visit www.opentext.com and www.opentext.com/sap.

Real-Time Visual Data Analysis

PanopticonVisualizeReal-TimeStreamsandHistoricalDataGeneratedbySAPHANA,SAPSybase®ESP,andSAPSybaseIQReal-time data visualization software from Panopticon enables clients to visualize and interact with trading and risk data from virtually any source, including the SAP HANA® database, SAP Sybase® Event Stream Processor (SAP Sybase ESP), and the SAP Sybase IQ database. C-level executives, fund managers, traders, and analysts use our advanced data visualization tools to conduct profitable business while maintaining a close eye on risk exposures.

Twelve of the world’s 15 largest financial institutions use Panopticon, including J.P. Morgan, Citi, Credit Suisse, BlackRock, and Citadel.

InteractiveDashboardsforSAPHANA,SAPSybaseESP,andSAPSybaseIQPanopticon is a perfect front end for SAP HANA. It accesses and displays data being processed in SAP HANA in real time, providing a completely unique capability for firms that require instant access to their information. Panopticon also connects directly with the SAP Sybase ESP complex event processing platform and the SAP Sybase IQ columnar database.

The combination of SAP technology with Panopticon data visualization tools facilitates a faster and more immediate time to action and delivers the power to make the most opportune corrective, competitive, and profitable decisions.

For more information, visit www.Panopticon.com or send an e-mail to info@Panopticon.com.

PwCPwC is the largest provider of business services in the world in terms of revenue (US$31.5 billion in fiscal year 2012). With more than 180,500 people, PwC provides worldwide services in the area of accountancy, tax, and human resources as well as financial, economic, legal, and strategic advice. Our clients include enterprises and foundations in all sectors and sizes, from small not-for-profit organi-zations to large multinational companies as well as local and national public entities from municipalities to ministries.

The PwC network comprises offices in 158 countries, almost anywhere in the world. On an international level, PwC can be seen as a worldwide, integrated network, and we take pride in having a very strong local presence.

Our size means that we have the right expertise available to find solutions for every financial or organizational problem. Our widespread network and local roots enable us to have an eye for specific needs and provide fully tailored services.

PwC is an SAP global services partner, and we deliver value to banks, insurance companies, and asset management companies around the world. Given our large and widespread team of risk and actuarial experts, we have developed a deep understanding of global and local regulations, both existing and new to arrive.

Using this knowledge, we work with SAP to help in delivering even better solutions to the financial services market and to help our customers with top-notch IT architecture and implementations.

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