SAP for Utilities Smart Grid business Platformtheft at customer site Contract meter reading for other utilities Customer has access to and reads recent energy usage and cost at his

SAP for Utilities

Smart Grid business Platform

Rupendra Bhatnagar

Director Utilities

[email protected]

© 2010 SAP AG. All rights reserved. / Page 3

Agenda

1. Smart Grid as a Mega Trend

2. A Data-Centric View of the Smart Grid

3. Smart Grid Solutions by SAP

Smart Grid Asset Life cycle Management

Smart Grid Distribution & Retail

Smart Grid Analytics and reporting

Sustainable Business Operations

4. The Experience Factor


A Mega Trend is Changing the Industry

“Smart Grid” plus…


More and New Data is Made Available through

Smart Grid

AMI

AMI

AMI

Distribution

Lines

Key

Data Source

Radio

Antenna

Plug-In

Charging StationCommercial

Customer

Industrial

CustomerPlug-In

VehiclePhotovoltaic

Home Area

Network

Terminal

Substation

High Voltage

Transmission

Solar Power

Plant FieldWind Farm Fossil Fuel

Power Plant

SAP for Utilities

Electricity

Storage

Low Voltage

Distribution

Lines

Distributed

Generation

Communication/

Data Layers

Retail

Substation

Distribution

Generation

Transmission

Pro-sumer

AMI


Smart Grid Stack

Business and Operational systems

• SAP ERP, CRM & Billing

• DMS, GIS, OMS, DRMS, SCADA, PLC, DCS

• Analytics , Dashboard & Reporting

Data Management

• Data collections, routing, security & head-end systems

• Data federation and historian

• CIM for utilities utilization

Communications

• Network infrastructure (Wired & Wireless)

• Sensors & Devices

• Telecommunication systems

Grid Components (HW & SW)

• Transmission & Distribution infrastructure

• Substations (circuit breakers, voltage regulators, protection, XFMRs)

• Meters, RTUs , PLCs…


Generation

Build and run renewable energy plants

Reduced MTTR leads to reduction in maintenance costs

Control of maintenance spend

Transmission

Improved asset efficiency and performance

Plan resource hours and material requirements

are representative of job requirements

Reduce work backlog and increase grid availability

Distribution

Reduce cost for meter reading

Reduce cost for customer service

Improved outage management

Improved asset efficiency and performance

Retail

Billing on real data not on estimates

Offer new products using profile data

Improved outage management

Improved handling of bill inquiries

Manage and market Energy Efficiency and Demand Response programs

Offer and manage contracts for renewable energy, e-Mobility, energy

storage, etc.

Analyze consumption data, sales information, etc. for superior planning

Smart Grid Processes –

Support by SAP Smart Grid Business Platform

Enterprise

Asset Mgmt

Energy

Capital Mgmt

CRM

& BillingCustomer

Financial Mgmt

SCADAGIS

DRMS

OMS

Distribution

AutomationMDUS

EMS


Agenda










Generation & Renewable Smart Energy

Processes - Business Scenarios

M.

SA

NC

HE

Z, 2006,

‘Quelle

: E

uro

pean T

echnolo

gy

Pla

tform

Sm

art

Grids

Process Affected Business Scenarios

plant

engineering &

construction

strategic

portfolio

management

Project

planning &

scoping

Project

execution

Document

management

CAD

integration

Plant

Operations

EH&S

management

Reliability

Centered

Maintenance

Real time

control

integration

Energy

management

system

Emission

management

Shift

log

and

report

Plant

Maintenance

Preventive

and

corrective

Inspection Plant

systems

integration

Mobile work

order

Resource

Management

Dispatching

and

scheduling

Work and

service order

execution

Mobile

integration

Inventory

Management

Sourcing &

procurement

of goods &

services

Warehouse

management

Spare parts

management


Distribution and Transmission Smart Grid

Processes - Business Scenarios

M.

SA

NC

HE

Z, 2006,

‘Quelle

: E

uro

pean T

echnolo

gy

Pla

tform

Sm

art

Grids


Grid

Engineering &

Construction

Strategic

portfolio

management

Project

planning &

scoping

Project

execution

Document

management

CAD

integration

Grid Network

& Comm.

Electronic

licenses

management

Electronic

software

delivery

Upgrade and

release

planning

Software

maintenance

distribution

Software

Security

management

Grid

Operations

Safety and

compliance

Reliability

Centered

Maintenance

DMS

integration

Real time

control &

network

integration

OMS

integration

Grid

Maintenance

Preventive

and corrective

Inspection GIS

integration

Mobile work

order

Resource

Management

Dispatching &

scheduling

Work and

service order

execution

Mobile

integration

Procurement

& Inventory

Management

Sourcing &

procurement

of goods &

services

Warehouse

management

Spare parts

management


Distribution Smart Grid Processes –

Business Scenarios

M.

SA

NC

HE

Z, 2006,

‘Quelle

: E

uro

pean T

echnolo

gy

Pla

tform

Sm

art

Grids


Roll out Smart

Meters

Grid Maint. and

Operations

GIS Integration Roll out Mgmt.

Reduce Meter

Reading cost

Grid Maint. and

Operations

AMI Integration MDUS

Reduce

Service cost

Grid Maint. and

Operations

AMI Integration MDUS GIS Integration

Enhanced

Outage Mgmt

Grid Maint. and

Operations

AMI Integration MDUS GIS Integration OMS

Integration

Demand

Response

DR Mgmt.

System

AMI Integration MDUS DR Event

Mgmt.

Improve Asset

efficiency

Grid Maint. and

Operations

AMI Integration MDUS GIS Integration


Retail Smart Grid Processes –

Business Scenarios

M.

SA

NC

HE

Z, 2006,

‘Quelle

: E

uro

pean T

echnolo

gy

Pla

tform

Sm

art

Grids


No estimated

bill

MDUS AMI

Integration

Billing of

Energy and

Services

Offer new

products

Marketing &

Campaign

Mgmt.

Selling of

Energy and

Services

Customer

Service

Interval

Energy Data

Mgmt.

Billing of

Energy and

Services

Invoicing Content

Management

Improved Bill

Inquiry

Customer

Service

AMI

Integration

MDUS

Enhanced

Outage Mgmt.

Customer

Service

AMI

Integration

MDUS Grid Maint.

and

Operations

GIS

Integration

OMS

Integration

Remote Dis-

/Reconnection

Customer

Service

Collections

Mgmt.

AMI

Integration

MDUS Grid Maint.

and

Operations

Demand Side

Management

DSM

Program

Mgmt.

Marketing &

Campaign

Mgmt.

Selling of

Energy and

Services

Multi Chan.

Customer

Comm.

DR Event

Mgmt.

AMI

Integration

MDUS

E-Mobility,

Renewables

Contract

Mgmt.

Selling of

Energy and

Services

Billing of

Energy and

Services

Invoicing and

Content

Mgmt.


SAP AMI Lighthouse Council Members (2010)

http://www.nexteraenergyresources.com/index.shtml

http://www.google.com/imgres?imgurl=http://www.mdwit.org/taskforce/GK3/IBM_logo.jpg&imgrefurl=http://www.overclock.net/case-mod-work-logs/590450-ibm-personal-computer-300xl.html&h=1164&w=2435&sz=366&tbnid=MuIYzE7gaWQMqM:&tbnh=72&tbnw=150&prev=/images?q=IBM+logo&zoom=1&usg=__E-C7ARFpeJ3AxltGbpEKuf5ePrU=&sa=X&ei=mVV-TK7EG4S0lQfcnPHsAw&ved=0CBgQ9QEwAQ

http://www.google.com/imgres?imgurl=http://su.ntu.edu.sg/icon/rc/images/Logos/Accenture_logo.png&imgrefurl=http://ravithesun.wordpress.com/2006/11/22/company-and-logo/&h=160&w=237&sz=3&tbnid=C_lkfKxx0n4QiM:&tbnh=74&tbnw=109&prev=/images?q=Accenture+Logo&zoom=1&usg=__HwHb8ubo5OQue_jd02lNf_tP0SM=&sa=X&ei=SVZ-TM3rJcWblgfU-c3tAw&ved=0CB0Q9QEwAg

http://www.google.com/imgres?imgurl=http://www.portaldebranding.com/v1/wp-content/uploads/2009/10/DeloitteLogo.jpg&imgrefurl=http://picsdigger.com/keyword/deloitte logo/&h=321&w=696&sz=7&tbnid=m6V5AOJHEeUQBM:&tbnh=64&tbnw=139&prev=/images?q=deloitte+logo&zoom=1&usg=__xgjRM_uhGodnJmJOsixmwtzlptI=&sa=X&ei=v5V-TMzsHoKKlwej6uDsAw&ved=0CBYQ9QEwAA

http://www.google.com/imgres?imgurl=http://www.ece.cmu.edu/~tdumitra/images/siemens_logo.jpg&imgrefurl=http://picsdigger.com/keyword/siemens logo/&h=377&w=1617&sz=44&tbnid=7cru2d3nVESLsM:&tbnh=35&tbnw=150&prev=/images?q=siemens+logo&zoom=1&usg=__lMc60r_D_OA9Q7IW4Z7E8AUIHGk=&sa=X&ei=E5Z-TPueBMOqlAeI9rztAw&ved=0CBsQ9QEwAA

http://www.heco.com/portal/site/heco/


Key Use Cases out of Smart Metering by Southern

California Edison (2006)

Utility detects tampering or

theft at customer site

Contract meter reading for

other utilities

Customer has access to

and reads recent energy

usage and cost at his or

her site

External clients use the

AMI system to interact

with customer devices

Web

Analytics

Monitoring, non-Energy Data Events

Distribution operator

curtails/limits customer

load for grid management

Distribution operators

optimize network based on

data collected by the AMI

system

Customer provides

distributed generation

AMI system recovers after

power outage,

communications or

equipment failure

Utility installs, provisions

and configures AMI

system

Utility manages end-to-

end life-cycle of the meter

system

Utility upgrades AMI

system to address future

requirements

Utility remotely limits or

connects/disconnects

customer

Billing &

Customer

Service

Customer

Interface

Delivery Energy

ProcurementField Service

& System

Recovery

Installation &

Maintenance

Multiple clients read

demand and energy data

Real-time operations

curtails/limits load for

economic dispatch

Customer reduces

demand in response to

pricing and/or grid

Customer uses

prepayment services

Distribution operator

locates outage using AMI

data and restores service

Source of Use Cases:

http://www.sce.com/PowerandEnvironment

/smartconnect/TechDevelop

Use Cases delimits the Scope

Utility procures energy and

settles wholesale

transactions using AMI

system data

Source of Use Cases:

http://www.sce.com/PowerandEnvironment

/smartconnect/TechDevelop

http://www.sce.com/PowerandEnvironment/smartconnect/TechDevelop






Possible Industry Portfolio

Align BAS Initiatives across Key Themes

Meter Operations Retail Services & CustomersTransmission & DistributionSuppliers & Power Generation

Human Capital Mgmt – Succession Planning

Planning (LT Capital - BPC for Utilities)

Plant Life Cycle and Resource Mgmt Energy Capital & Grid Lifecycle Mgmt Grid Lifecycle & Metering Operations Billing, Selling and Customer Financials

Asset Optimization - Generation

Environment & Sustainability (Corp Resp. – carbon impact, emissions, etc)

Enterprise

Next Generation Health & Safety

Customer Programs (DSM, Conservation, Acq. & Retention, Self Svc Portal)

Cost to Serve (C2S) - Profitability

GRC Scorecard

Meter to Cash (Rev. Assurance)

Smart Grid – Distr. Grid Reliability

Human Capital Mgmt – Workforce Analytics (Call Center/Field Ops correlation)

Smart Grid – Meter Ops

Smart Grid – Planning (Grid Mgmt)


Circuit Health


Reliability - What-If modeling


Agenda









Customers and Consulting Partners

SAP Carbon Impact: Comprehensive Carbon and

Sustainability Management Solution

Product

Assessments

GHG

Inventory

Management

Supply Chain

Footprint

Assess

Verification

and Reporting

BenchmarkingRole-Based

Dashboards

Spend

Optimization

Analyze

Reduction

Project

Analysis

Operations Module

Disclosure

Reports

Operational

Reporting

Offset

Management

Act

Goal Setting

Ad-hoc

Analysis

Business

Objects

Business

Intelligence

Tools

© SAP 2010 / Page 20


Agenda










Market Relevancy through Collaboration

THE AMI@SAP Lighthouse Council Extended ACCU AMI Workgroup


The Smart Services Learning Center at

Consumers Energy

Wash Dry

16' 20' 12' 18' 12'

32'

30'

BackyardLiving

Room

Kitchen

Call Center Dispatch

Meter Stand

Meter StandServers

HAN

Laundry

Smart

Grid

Meter Display

Testing &

Evaluation

Work

Bench

Work

Bench PHEV

Smart Services

Learning Center


ASUG Influence Council for

Demand Side Management

Active: BC Hydro, Consumers Energy, IID, PG&E, SCE, SDG&E, SMUD,

Snohomish

New: TPU, Iberdrola (Energy East), PPL (E.On US), Bluebonnet, Allegheny

(FirstEnergy)

Monitoring Progress: City of Palo Alto, CPS Energy, FPL, Hydro One, NYPA,

PSEG

Timeline till today

Oct 2008 –

Palo Alto meeting to

gain consensus on

functional

requirements

Early 2009 –

Utilities prioritized functional

requirements defined

scenarios and business

processes for DSM/EE

Mid 2009 –

Utilities defined and

prioritized use cases

across scenarios

Late 2009/Early 2010 –

SAP analyzed use cases

and developed high-level

specification of DSM

solution

Late 2010 –

Use cases for

Demand Response

and Event

Management

© 2010 SAP AG. All rights reserved. / Page 25 25

The Demand Side Management Lifecycle

Source: ASUG DSM Influence Council

Program Targeting(new & existing Programs) Gather Customer Information Grow Program-Adoption Approval Process

Program Strategy Legislation Corporate Initiatives

Monitoring and Reporting Budgeting Forecasting Goals Dashboard Customer Feedback on Demand Program Performance Analytics Program Evaluation Ongoing Analysis - Reapportioning One View of the Customer Various Reporting Auditing (Internal & External)

Program Enrollment & Delivery Eligibility (Proof of Qualification) Execution / Enrollment Equipment Requirements Equipment Verification Fulfillment (i.e. Loans and Rebates) Exception Handling

Program Decommissioning Rate changes Device Disposition

3rd party Integration

Customer Notification

Lead/Opportunity Mgmt Pipeline Tracking Quotation Management

Program Creation/Revision Define Program Goals Define Terms and Program

Eligibility Program Proposal and Approval

Program Simulation – Pilot

Full-Scale implementation


SAP contribution to EU and US Smart Grid &

Energy Efficiency Initiatives

European Commission

German Government

E-Energy Program

European Smart

Metering Industry

Group

BDI The Voice of

German Industry

ETP (European Technology

Platform) Smart Grids

Source: U.S. Department of Energy

http://www.gridwise.org/index.asp

http://ec.europa.eu/research/energy/pdf/towards_smartpower_en.pdf


Customer

Summary: SAP and the Smart Grid

Consumption &

Generation

T&D Network Communications

Smart

Appliances

Web 2.0

Consumer

Energy Storage

Phasor Measur.

Units

Distributed

Generation

Home-Area

Network

E-Mobility

Ad. Distribution

Mgmt Systems

Combined Heat

and Power

Provider Energy

Storage

Customer

Gateways

Active RFIDFACTSFlexible Alternating Current

Transmission System

AMI

Demand

Response

Broadband Ov.

Power Lines

Intelligent

Electr. Devices

Ad. Distribution

Protection

RF Networks

Process Data

Historians

Smart Grid AnalyticsHigh Performance

Analytics

Smart Grid Foundation BPM for EnergySOA

Energy

Efficiency

Meter Data

Management AMI@SAP

SAP Research

Activities

Prototype Phase / Use Cases

Netweaver SOA / BPM / PI

Demand Side Mgmt.

CRM social community integration

CIM-Driven Int.

Standards

CIM analysis project

Internet Self Services


Thank you!

Documents

SAP for Utilities Smart Grid business Platformtheft at customer site Contract meter reading for other utilities Customer has access to and reads recent energy usage and cost at his