SAP Management Pack for Microsoft System Center Operations ... · SAP Management Pack for Microsoft System Center Operations Manager Release Notes 2 About this publication These release

OZSoft Consulting Corporation

http://www.ozsoft-consulting.com

SAP Management Pack for Microsoft System Center Operations Manager Release Notes

SAP Management Pack for Microsoft System Center Operations Manager

Release Notes 2

About this publication These release notes provide information about the enhancements and resolved problems in the OZSoft

SAP Management Pack for Microsoft System Center Operations Manager. This information supplements

and supersedes information in the Installation, Administration and User’s Guide.

http://ozsoft-consulting.com/download/mp4sap/SAP%20MP%20for%20SCOM%20UIG.pdf


Release Notes 3

Version 4.3.3 October 20, 2017

New in this release

SAP Host Agent Management Pack new Monitors

There are several new Monitors have been added in SAP Host Agent Management Pack:

Target Object Type Description

Application Server Availability Host Agent Availability Monitor

Application Server Availability J2EE Availability Monitor

Host Agent Availability (%)measured as a successful connection to the Host Agent and is

calculated as an average of 5 samples with 60 second interval (of total 5 minutes)

J2EE Availability (%) measured as a successful retrieval of the list of J2EE Processes on the

Application Server and is calculated as an average of 5 samples with 60 second interval (of total

5 minutes)

The new Collection rule is also included:

Target Object Name Description

Application Server App Server Availability Counter Collector

SAP App Server Availability Counters Collector

New SLT Monitor

A new Monitor for SAP Landscape Transformation (SLT) Monitoring has been introduced:


Release Notes 4

In the ozsoft.sap.slt.mp there is a new monitor Unprocessed Records for Table objects. This Unit

Monitor checks the number of tables’ unprocessed records and triggers an alert if the value exceeds the

configured threshold. The monitor is disabled by default, please override to enable as needed.

Changed in this release

New version of SAP .Net Connector

The latest version of SAP .Net Connector (3.0.19.0) is now used

Deprecated Monitors in the core OZMP4SAP.mp

Several monitors have been deprecated. These monitors are dependent on the Performance Counters

reported when connected to the old version of Solution Manager (7.01 and earlier). The monitors are

still available but have been disabled by default and their description indicate the deprecation.


SAP System Availability ABAP Availability

SAP System Availability J2EE Availability

Application Server Availability Host Agent Availability Monitor

Application Server Availability Java Availability Monitor

Corrected problems The issues listed below were reported in earlier releases of SAP Management Pack and have been corrected in this release.

Tracking Number Description

BMPSAP000268 For Synthetic Monitoring Replay Agent (standalone mode), the configuration utility unable to save the configuration changes. Error message dialog is shown.


Release Notes 5

BMPSAP000270 In SAP Host MP the Management Pack Errors Alert Generator rule generates Alert System.Net.WebException for Application Servers with System Number different from the one specified in the system connection configuration.

Open issues and resolutions


BMPSAP000243 SAP Host MP doesn’t load on SCOM Agent on Windows 2008 R2 and earlier due to the MP minimum supported.NET version 4.0 requirement

Installation information

SAP Management Pack installation

For complete SAP Management Pack installation information, see the Installation, Administration and

User’s Guide.

For complete SAP Host Control Management Pack installation information, see the Host Control

Installation, Administration and User’s Guide.

Install the new version of SAP Connector.

Import the new version of OZMP4SAP.mp, ozsoft.sap.host.mpb, ozsoft.sap.host.monitoring.mp and

ozsoft.sap.slt.mp as needed

Due to changes in the Management Pack’s Managed Module, after importing

ozsoft.sap.host.mpb, please restart Microsoft Monitoring Agent windows service on all

Watcher Nodes selected in SAP Configurations (or all Management Servers in the Resource Pool

if the resource pool is chosen as the Watcher Node)



http://ozsoft-consulting.com/download/mp4sap/ozsoft.sap.host.uig.pdf



Release Notes 6

Version 4.3.1 June 30, 2017

New in this release

SAP Host Agent Management Pack new Monitors

There are several new Monitors have been added in SAP Host Agent Management Pack:


Application Server Performance Java AS Browser Session Count Monitor

Application Server Performance Java AS Thread Count Monitor

J2EE Engine Performance Active Requests per J2EE Application

J2EE Engine Performance Total Requests (since reset) per J2EE Application

The new Collection and Data Warehouse publishing rules are also included:

Target Object Name Description

Application Server J2EE SharedTable Counters Collector SAP AppServer J2EE SharedTable Performance Counters Collector

Application Server J2EE BrowserSessions DW Collection Rule Writing App Server J2EE BrowserSessions Performance Counter to DW DB

Application Server J2EE Threads DW Collection Rule Writing App Server J2EE Threads Performance Counter to DW DB

J2EE Engine J2EESession EJB ResponseTime DW Collection

Rule Writing EJBSession ResponseTime Performance Counter to DW DB

J2EE Engine J2EESession EJB ActiveRequests DW Collection

Rule Writing EJBSession ActiveRequests Performance Counter to DW DB

J2EE Engine J2EESession TotalSessionCount DW Collection

Rule Writing J2EESession TotalSessionCount Performance Counter to DW DB

J2EE Engine J2EESession Web Active Requests DW Collection

Rule Writing WebSession ActiveRequests Performance Counter to DW DB


Release Notes 7

SAP Host Agent Management Pack Logs Monitoring

The new version of the Host Management Pack introduces Host Agent Log Monitoring which integrates

Agent log files and traces into SCOM. The Management Pack periodically scans all log files and generates

SCOM Alerts for the new entries:

The rules responsible for Log monitoring need to be enabled explicitly:

Please override rules Host Log Files Alert Generator (suppressed) or Host Log Files Alert Generator in

order to enable them.


Release Notes 8

The rules’ override-able properties also support filtering based on Log File Name and Severity:



BMPSAP000265 For SAP Systems with multiple Application Servers, the SAP Connector intermittently posts performance counters for a wrong App Server. This happens as a result of a suspected bug in SAP External Alert Management interface; a workaround has been implemented.

BMPSAP000266 In SAP Host MP the Filesystem Percent Used performance counter value is reported incorrectly (as Percent Free).

BMPSAP000267 In SAP Host MP the Access Point objects with discovered Port 0 are checked for availability; port 0 is an invalid port and should not be considered for availability test.





Release Notes 9




User’s Guide.

For complete SAP Host Control Management Pack installation information, see the Host Control

Installation, Administration and User’s Guide.

Install the new version of SAP Connector.

Import the new version of ozsoft.sap.j2ee.mp, ozsoft.sap.host.mpb, ozsoft.sap.host.monitoring.mp,

and ozsoft.sap.host.dw.xml










Release Notes 10

Version 4.3.0 November 15, 2016

New in this release

System Center Operations Manager 2016 RTM and Windows Server 2016 is supported

The Management Pack has been fully tested to work on Windows Server 2016 and with System Center

Operations Manager 2016 RTM.

SAP Host Agent Connection Testing

The new Task allows testing of SAP Host Agent connection. This simplifies the setup of SAP Host Agent

Management Pack


Release Notes 11

SAPGUI Connection Testing with Synthetic Performance Monitoring

Synthetic Monitoring add-on now supports SAP GUI Logins simulation from multiple location. The login

functionality is utilizing SAP GUI Scripting and performs actual logins into the target system, reporting

login performance metrics captured by SAP GUI.

Prerequisites

SAP GUI 7.40 with Scripting is installed on the target machine

SAPGUI Scripting is enabled on SAP System and the users are authorized to execute scripts

Known symptoms

The error: The 'Sapgui Component' could not be instantiated typically indicates that no

connection to the SAP system can be established, verify the connection parameters

The error: No Active session found for the connection usually indicates that Scripting is not

enabled on SAP system

Configuration

In the Configuration Utility, SAP System details add an entry with Name as desired TCODE and Type as

SAPGUI Login. Specify desired Group, User and Password.


Release Notes 12

Specifying Name as NONE will result in no transaction being started upon successful logon

The Group parameter is only effective if SAP connection is configured to use Message Server

If User and Password are not specified the SAP Connector user/password are used.

Please be aware of the different requirements for user type and authorization for interactive

(SAP GUI) and RFC (SAP Connector) logins when reusing SAP Connection user account for

synthetic monitoring.


Host Agent Run-As account support for fully qualified domain names

For Host Agent Management Pack Run-As accounts special characters are now supported to enable fully

qualified user names: Character ‘@’ is replaced internally with ‘\’ and ‘%’ with ‘/’. This enables the work

around SCOM limitation of simple-authentication Run As account name not allowing ‘\’ or ‘/’ characters.

In order to specify <domain>\<user> use <domain>@<user> notation.


Release Notes 13

New Disable CEN Monitoring configuration Parameter

Disable CEN Monitoring configuration parameter has been added in Advanced tab in the configuration

utility.

Checking the parameter disables monitoring of satellite systems in CEN configuration. The system

already discovered through CEN will not be removed.



BMPSAP000259 Command-line action assignms cannot assign SAP System to a Resource Group

BMPSAP000260 Regression: Management Pack Configuration View in the Operations Console does not show

BMPSAP000261 Host Agent Management Pack requires Simple-Authentication Run-As Accounts. For such accounts SCOM does not accept user names with ‘/’ or ‘\’ character thus not allowing the fully qualified domain account names

BMPSAP000262 In the configuration Utility, SAP tab, clicking list Test icon on the newly added SAP system entry produces error.

BMPSAP000263 In the configuration Utility, SAP tab, Test icon is enabled for Host Control-only entries. When clicked produces error.

BMPSAP000264 In the configuration Utility, SAP Configuration details window, when Zero Configuration is checked, pressing Test button produces error: Connection to <SID> failed: Unable to cast object of type ‘System.Boolean’ to type ‘System.String’.


Release Notes 14







User’s Guide.

Import the new version of OZMP4SAP.mp, ozsoft.sap.host.mpb, and ozsoft.sap.host.monitoring.mp





Please install the latest version of the Management Pack Connector (mp4scom.msi). If Synthetic

Monitoring is licensed please install the new version of eCATT Replay Agent on all participating nodes.

SAP Connector will not operate unless the latest OZMP4SAP.mp is imported.




Release Notes 15

Version 4.2.2 May 31, 2016

New in this release

Zero CCMS Configuration

The new version of the Management Pack makes it possible to avoid any SAP-side CCMS configuration –

just check/keep Zero Configuration checkbox and the Management Pack will take care of including only

relevant Performance Counters and Alerts:

Should you require a more precise control - the old way is still available, just uncheck the flag and

proceed with the Monitor set configuration.

Importable Alert and Counter filters

It now possible to import Alert and Performance Counters filters supplied as a file. The Management

Pack includes best-practice alert filters bundle for filtering out CCMS Threshold Alerts available in

<Installation Folder>\import\Filter-CCMSThresholdAlerts.xml:


Release Notes 16

In the Alert Filter tab, click on Import button in the lower-right corner of the screen:

Select the file and click Open:


Release Notes 17

The imported filters will show up:

Modify if needed and Save.

Changed in this release There are no changes to the existing functionality in this release

Corrected problems There are no corrections included in this release.





Release Notes 18




User’s Guide.

No Management Packs have been updated.

Please install the latest version of the Management Pack Connector (mp4sacom.msi).





Release Notes 19

Version 4.2.1 April 19, 2016

New in this release There is no new functionality in this release

Changed in this release There are no changes to the existing functionality in this release



BMPSAP000257 The importable CCMS Monitor file MonitorSpool.XML is missing in in the <installation folder>\SAP

BMPSAP000258 SAP Connector does not start. The following Event is produced in SAP Connector Events view: Management Pack OZMP4SAP Version 4.1.0.5 could not be found







User’s Guide.

No Management Packs have been updated.

Please install the latest version of the Management Pack Connector (mp4sacom.msi).





Release Notes 20

Version 4.2.0 March 29, 2016

New in this release

SAP Landscape Transformation (SLT) Monitoring

The Management Pack now supports SAP Landscape Transformation Monitoring.

The Management Pack takes advantage of SAP Landscape Transformation API and allows for

comprehensive replication monitoring in SCOM.

Configuration

The SLT Monitoring needs to be enabled for each SLT system. This is done in SAP Connector

configuration (SLT tab in SAP System configuration dialog):


Release Notes 21

The new SLT Configurations view lists all discovered SLT Configurations on the connected SAP systems:

Each SLT Configuration object hosts all discovered Table Replication entries.

The following SCOM Monitors are configured for SLT Configuration and SLT Table objects:

Target Object Monitor Name Description

SLT Configuration Master Job Status SLT Configuration Master Job Status

SLT Table Status Table Replication Status

SLT Table Trigger Status Table Trigger Status

SLT Table Replication Age The Age of the last Table Replication measured in seconds

SLT Table Latency Table Replication Latency measured in seconds

SLT Table Inserted Records/hour The latest inserted Records count per hour


Release Notes 22

CCMS Alert Counters

The Management Pack introduces a new facility that allows for ad hoc CCMS Alert counters.

The Alert Counters are based on a criteria definition for the incoming CCMS Alerts. When the first

matching alert is detected for an SAP System a SCOM Object is created for the Counter:


Release Notes 23

The number of matching CCMS Alerts is calculated per interval (15-default, 30, 60 … minutes) and

reported as SCOM Performance Counter

The attached Monitor enables conditional alerting and state change. The alert count calculation is taking

place before the Alert Filters and Suppression are applied.


Release Notes 24

Target Object Monitor Description

Alert Counter Alert Count Alert Count Monitor

The new Alert Counters state view lists all created Alert Counter Objects:

For Every matching CCMS Alert an event is created and associated with Alert Counter SCOM Object. You

can browse all posted CCMS alerts by right-clicking on the object and choosing Open->Event View

CCMS Spool Monitoring Integration

The CCMS Spool and Print Devices monitoring has been fully integrated into Management Pack.

When the Management Pack is configured to include Spool-related CCMS Monitors the following SCOM

objects hosted by SAP Application Server are created:

Spool Service

Spool Device(s)

The following SCOM Monitors are defined:


Spool Service Status Spool Server Status

Spool Service Errors in Spool Work Processes Number of Errors in Spool Work Processes

Spool Service Ended Spool Work Processes The number of Ended Spool Work Processes

Spool Service Wait Time Wait time in the spool service in seconds

Spool Service Work Processes Utilization Usage of the spool work processes as a percentage

Spool Service Dispatcher Queue Utilization Used area of the dispatcher queue as a percentage


Release Notes 25

Spool Service Work Processes Request Queue Utilization

Used area of the spool request queue as a percentage

Spool Service Work Processes Chronological Request Queue Utilization

Used area of the spool request queue for chronological processing as a percentage

Spool Service Request Queue Pages Number of pages in the spool request queue

Spool Service Device Cache Usage Used area of the entire device cache as a percentage

Spool Service Fixed Device Cache Usage Used area of the fixed device cache as a percentage

Spool Service In-Memory Request List Usage The usage of the List of Request stored in Shared Memory

Spool Device Messages Errors from the transfer of the output request to the host spool system

Spool Device LPQ Time Time that the output request spends in the wait queue of the output device

Spool Device Pages/min Time that the output request spends in the wait queue of the output device

The new Spool Devices state view lists all discovered Spool Devices:

Configuration

An importable CCMS Spool Monitor is included and can be found at <Installation

Folder>\SAP\MonitorSpool.XML


Release Notes 26

New Background Service Monitors

Two new Background Service Monitors have been added:


Background Service System Wide Queue Length Background Service System-wide Queue Length Monitor

Background Service System Wide Free Background WPs

System Wide Free Background Work-Processes Monitor

The new monitors are delivered in ozsoft.sap.background.mp management pack


Additional SAP Authorizations

The newly added SLT functionality requires additional authorizations for the Management Pack SAP

Accounts on all relevant connected SAP Systems:

Auth Object Values Reason

S_RFC RFC_TYPE=FUGR RFC_NAME=(PWP2, RFC1, RFC2, SDDO, SDIFRUNTIME, SG00, SRFC, SYST, SYSU, SIFD, SIMG, SDNT, SALX, SXSP, SXMI, SXMB, SXBP, STUB, RFC_METADATA, PERF_TRA_DIA, RSPC_API, ECATT_EXECUTE, ECATT_LOG, /SDF/CONN_MON, ZITCONDUCTOR, SAPWL_GLOB_STAT, IUUC_REPL_API, IUUC_REPL_CONTENT_REMOTE, IUUC_REPL_GET_STATUS) ACTVT=16

RFC Calls

S_DMISS MBT_PR_ARE=* MBT_PR_LEV=PACKAGE ACTVT=03, 02

SLT Monitoring

The supplied SAP Security Role Export includes above-mentioned changes

New version of SAP .Net Connector

The latest version of SAP .Net Connector (3.0.17.0) is now used

Corrected problems There are no corrections delivered in this release.





Release Notes 27




User’s Guide.

The following Management Packs have been updated:

OZMP4SAP.mp

The following Management Packs have been added:

ozsoft.sap.alertcounters.mp

ozsoft.sap.background.mp

ozsoft.sap.spool.mp

ozsoft.sap.slt.mp

Please import these management packs.


For complete SAP Host Control Management Pack installation information, see the SAP Host Control

Management Pack Installation, Administration and User’s Guide.






Release Notes 28

Contact Information You can contact OZSoft Consulting at the following web and e-mails addresses:

Technical support: [email protected] and http://www.ozsoft-consulting.com/support

Sales and Marketing: [email protected]

You can also visit our web site at http://www.ozsoft-consulting.com for more information about OZSoft

Consulting Corporation, the SAP Performance Management Specialist

mailto:[email protected]

http://www.ozsoft-consulting.com/support

mailto:[email protected]

http://www.ozsoft-consulting.com/

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SAP Management Pack for Microsoft System Center Operations ... · SAP Management Pack for Microsoft System Center Operations Manager Release Notes 2 About this publication These release