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7/16/2019 Sap Solution Academy
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SAP Solution Academy
Course Offerings
July 2001
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©Copyright 2000 SAP AG. All rights reserved.
No part of this brochure may be reproduced or transmitted in any formor for any purpose without the express permission of SAP
AG. The information contained herein may be changed without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software components of other software
vendors.
Microsoft®, WINDOWS
®, NT
®, EXCEL
®, Word
®and SQL Server
®are registered trademarks of Microsoft Corporation.
IBM®, DB2
®, OS/2
®, DB2/6000
®, Parallel Sysplex
®, MVS/ESA
®, RS/6000
®, AIX
®, S/390
®, AS/400
®, OS/390
®, and
OS/400®
are registered trademarks of IBM Corporation.
ORACLE®
is a registered trademark of ORACLE Corporation, California, USA.
INFORMIX®-OnLine for SAP and Informix
®Dynamic Server
TMare registered trademarks of Informix Software Incorporated.
UNIX®, X/Open
®, OSF/1
®, and Motif
®are registered trademarks of The Open Group.
HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Laboratory for
Computer Science NE43-358, Massachusetts Institute of Technology, 545 Technology Square, Cambridge, MA 02139.
JAVA®
is a registered trademark of Sun Microsystems, Inc. , 901 San Antonio Road, Palo Alto, CA 94303 USA.
JAVASCRIPT®
is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented
by Netscape.
SAP, SAP Logo, mySAP.com, mySAP.comMarketplace, mySAP.comWorkplace, mySAP.comBusiness Scenarios, mySAP.com
Application Hosting, WebFlow, R/2, R/3, RIVA, ABAP, SAP Business Workflow, SAP EarlyWatch, SAP ArchiveLink, BAPI,
SAPPHIRE, Management Cockpit, SEM, are trademarks or registered trademarks of SAP AG in Germany and in several other
countries all over the world. All other products mentioned are trademarks or registered trademarks of their respective companies.
Design: SAP Communications Media
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© SAP AG 3
Content
1 SAP Solution Academy - Solution Driven Training Offerings ...................................... 6
2
Cross Industry Solutions................................................................................................ 8
2.1 mySAP Business Intelligence ............................................................................... 8
2.1.1 Application Consultant................................................................................ 9
2.1.1.1 TABW10 – Business Information Warehouse – Concepts .......... 9
2.1.1.2 TABW20 – Business Information Warehouse – Presentation.... 10
2.1.1.3 TABW30 – Business Information Warehouse – Extraction........ 11
2.1.2 Technical Consultant ................................................................................ 12
2.1.2.1 TABW90 – SAP BW – Technical Administration ....................... 12
2.2
mySAP Customer Relationship Management .................................................... 13
2.2.1 Application Consultant.............................................................................. 15
2.2.1.1 TASD10 – Sales and Distribution – Foundation Release 4.6 .... 15
2.2.1.2 TASD20 – Sales and Distribution – Extended Release 4.6....... 16
2.2.1.3 TASD30 – Sales and Distribution – Competence Release 4.6.. 17
2.2.1.4 TASD40 – Sales and Distribution Release 4.6.......................... 18
2.2.1.5 TACRM2 – CRM – Application Consultant Release 2.0B.......... 19
2.2.1.6 TASD80 – SD Fundamentals.................................................... 20
2.2.1.7 TACS50 – Customer Service Release 4.6................................21
2.2.1.8
TACRM1 – CRM – Fundamentals Release 2.0C ...................... 22
2.2.1.9 TACRM3 – CRM – Internet Sales Release 2.0 C..................... 23
2.2.1.10 TACRM4 – CRM – Contact Center Release 2.0C..................... 24
2.2.1.11 TACRM5 – CRM – Mobile Sales/Services Release 2.0C.......... 25
2.2.2 Technical Consultant ................................................................................ 26
2.2.2.1 TACRMW – CRM – Installations Workshop Release 2.0B........ 26
2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-Procurement............................................................................. 27
2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement ........ 29
2.3
mySAP Supply Chain Management .................................................................... 30
2.3.1 Application Solution Architect ................................................................... 31
2.3.1.1 TASCM9 – SCM – Solution Architect ( APO 3.0 ).................... 31
2.3.2 Application Consultant.............................................................................. 32
2.3.2.1 TASCM2 – SCM – Demand and Supply Planning ( APO 3.0 ) 32
2.3.2.2 TASCM3 – SCM – Demand &Supply Planning Case Study( APO 3.0 ) ............................................................................... 33
2.3.2.3 TASCM4 – SCM – Manufacturing ( APO 3.0 )......................... 34
2.3.2.4 TASCM5 – SCM – Manufacturing Case Study ( APO 3.0 )..... 35
2.3.2.5 TASCM6 – SCM – Order Fulfillment ( APO 3.0 ) ..................... 36
2.3.2.6 TASCM7 – SCM – Order Fulfillment Case Study ( APO 3.0 ).. 37
2.3.3 Technical Consultant ................................................................................ 38
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2.3.3.1 TTSCM1 – Solution Mgmt. &Planning for SCM ( incl. APO &BW ) ......................................................................................... 38
2.3.3.2 TTSCM2 – Workload Analysis for SCM ( incl. APO &BW ) ...... 40
2.4 mySAP E-Procurement ........................................................................................ 41
2.4.1 Technical Solution Architect...................................................................... 42
2.4.1.1 TATIB1 – Planning and Realizing the Technical Transition tomySAP.com.............................................................................. 42
2.4.2 Application Consultant.............................................................................. 43
2.4.2.1 TAMM10 – Materials Management – Foundation Release 4.6.. 43
2.4.2.2 TAMM20 – Materials Management – Extended Release 4.6 .... 44
2.4.2.3 TAMM30 – Materials Management – Competence Release 4.645
2.4.2.4 TAMM40 – Materials Management Release 4.6 ....................... 46
2.4.2.5 TAMY10 – mySAP.com Workplace .......................................... 47
2.4.3 Technical Consultant ................................................................................ 48
2.5
mySAP Product Life-Cycle Management............................................................ 49
2.5.1 Application Consultant.............................................................................. 50
2.5.1.1 TAPP10 – Production Planning – Foundation Release 4.6 ....... 50
2.5.1.2 TAPP20 – Production Planning – Extended Release 4.6.......... 51
2.5.1.3 TAPP30 – Production Planning – Competence Release 4.6..... 52
2.5.1.4 TAPP40 – Production Planning Release 4.6............................. 53
2.5.1.5 TAPS10 – Project System Academy......................................... 54
2.5.1.6 TAPM50 – Plant Maintenance Release 4.6............................... 55
2.5.2 Technical Consultant ................................................................................ 56
2.6
mySAP Human Resources ..................................................................................57
2.6.1 Application Consultant.............................................................................. 58
2.6.1.1 TAHR10 – Human Resources – Foundation Release 4.6 ......... 58
2.6.1.2 TAHR20 – Human Resources – Extended Release 4.6............ 59
2.6.1.3 TAHR30 – Human Resources – Competence Release 4.6....... 60
2.6.1.4 TAHR40 – Human Resources Release 4.6............................... 61
2.6.2 Technical Consultant ................................................................................ 62
2.7 mySAP Financials ................................................................................................ 63
2.7.1 Application Consultant.............................................................................. 64
2.7.1.1 TAFI10 – Financial Accounting – Foundation Release 4.6........ 64
2.7.1.2 TAFI20 – Financial Accounting – Extended Release 4.6........... 65
2.7.1.3 TAFI30 – Financial Accounting – Competence Release 4.6 ..... 66
2.7.1.4 TAFI40 – Financial Accounting Release 4.6 ............................. 68
2.7.1.5 TACO10 – Controlling – Foundation Release 4.6 ..................... 70
2.7.1.6 TACO20 – Controlling – Extended Release 4.6 ........................ 71
2.7.1.7 TACO30 – Controlling – Competence Release 4.6................... 72
2.7.1.8 TACO40 – Controlling Release 4.6........................................... 74
2.7.1.9 TASEM2 – Strategic Enterprise Management Release 3.0....... 76
2.7.2 Technical Consultant ................................................................................ 78
2.8 mySAP Workplace................................................................................................ 79
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© SAP AG 5
2.8.1 Application Consultant.............................................................................. 80
2.8.2 Technical Consultant ................................................................................ 81
3 Infrastructure and Services.......................................................................................... 82
3.1 mySAP Technology – Development.................................................................... 82
3.1.1 Application Development Consultant ........................................................ 83
3.1.1.1 TABC40 – Application Development – ABAP Workbench Academy 4.6............................................................................. 83
3.1.1.2 TABC48 – mySAP Web Application Development Academy .... 84
3.1.1.3 TABC47 – mySAP Interface Development Academy................ 85
3.2 mySAP Technology – Solution Management ..................................................... 86
3.2.1 Technical Consultant ................................................................................ 87
3.2.1.1 TABCUO – Technical Consultant Training – UNIX/ORACLE .... 87
3.2.1.2 TABCNO – Technical Consultant Training – NT/ORACLE........ 89
3.2.1.3 TABCNS – Technical Consultant Training – NT/MS SQL Server91
3.2.1.4 TABC39 ( delivered via IBM as ESP39K) – TechnicalConsultant Training - UNIX / DB2-390...................................... 93
3.2.1.5 TABCAS – Technical Consultant Training AS/400................... 95
3.2.1.6 TABC67 – DB2 UDB on UNIX and Windows NT...................... 96
3.2.1.7 TABC92 – SAP R/3 Operating System and Database Migration98
3.2.1.8 TAU4BC – mySAP.com Upgrade Training................................ 99
3.3 mySAP Technology – Workflow........................................................................ 101
3.3.1 Application Consultant............................................................................ 102
3.3.1.1
TAWF10 – SAP Business Workflow Academy Release 4.6.... 102
3.4 mySAP Technology – CSP Development ......................................................... 103
3.4.1 Application Consultant............................................................................ 104
3.4.1.1 TACA90 – SAP Integration Technologies Overview................ 104
4 Contact Person Lists................................................................................................... 106
4.1 Americas............................................................................................................. 106
4.2 Europe &Africa.................................................................................................... 106
4.3 Asia Pacific &Australia....................................................................................... 107
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© SAP AG 6
1 SAP Solution Academy - Solution Driven TrainingOfferings
Aimed at enabling SAP partners to meet today’s challenge of changing project environmentsand to take advantage of new market opportunities, the SAP Partner Academy, continuouslyexpands its focus by providing solution-oriented partner education along the entire Customer Engagement Life Cycle Model. To embrace this new solution-orientation, the SAP Partner Academy has been renamed into “SAP Solution Academy”.
Competence for SAP Partner Professionals
... Solut ion -oriented Partner Education
As customers recognize the benefits of using the Internet, they increasingly look for solutions
based on mySAP.com to streamline their processes and to unleash the collaborativepotential between their companies and their business partners. As a result, new trainingofferings focus on providing experienced application consultants with the skills andknowledge required to successfully work in a more solution-oriented environment.
. .. Along th e entire Customer Engagement Life Cycle Model
When evaluating new options and solutions to optimize their business, customers seekassistance in identifying new opportunities, recommendations for a solution architecture,implementation as well as on-going support of these solutions. Consequently, new trainingofferings focus on providing the skills and competencies to partner professionals required to
support customers throughout each of the following phases Discovery and Evaluation,Implementation and Operations and Continuous Improvement .
... Tailored fo r each Partn er Type
Partners are offered different partnership opportunities within the Partner Value Net.Depending on the partner category clearly defined partnership requirements apply combinedwith mutual commitments that help leverage the full potential of the partnership. NewSolution Academy offerings will therefore address the needs of these different partner categories by providing specific training offerings tailored to partner requirements.
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© SAP AG 7
© SAP AG
SAP Solution Academy Offerings
Cross-Industry Solutions
Industry Solutions
mySAP
E-ProcurementmySAP
CRM
mySAP
BImySAP
SCM
mySAPPLM
Application Cons.
Technical Cons.
Sales/Pre-sales
Solution Architect
Support Consultant
Customer EngagementLife Cycle Phases &
Roles
Job / Curr. / Cert.
......
Solution Evaluation(Discovery & Evaluation Phase)
Solution Implementation(Implementation Phase)
Solution Management(Operation & Cont. Improvement)
Job / Curr. / Cert.
Job / Curr. / Cert.
Infrastructure and Services
Service Consultant
Job / Curr. / Cert.
The graphic shows an example of how solution driven training offerings are defined for thevarious partner roles in the customer engagement life cycle phases for the cross industrysolutions.
The SAP Certification Program for Partner Professionals
To maximize the quality of SAP support worldwide, SAP offers experienced consultants theopportunity to participate in the SAP certification program. For continued project success,experienced consultants need to ensure that they always have the most up-to-dateinformation and tools. Re-certification is based upon accumulated knowledge of theapplication area functionality and, in addition, a good understanding of services and supportoffered, new SAP products and SAP’s product strategy.
For more information about the new training courses and certification tests please contactyour closest SAP Solution Academy or refer to: http:\\www.sap.com\pa
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© SAP AG 8
2 Cross Industry Solutions
2.1 mySAP Business Intelligence
© SAP AG 2000
Level 3Prerequisite Application Consultant
BI Partner Application Curriculum
Business
InformationWarehouse -
Concepts
TABW10 5 daysCertification
BW Application
Consultant
PrerequisiteKnowledge
Business
InformationWarehouse -
Extraction
TABW30 5 days
Business
InformationWarehouse -
Presentation
TABW20 5 days
© SAP AG 2000
Level 3Prerequisite
BI Partner Technical Curriculum
Cert. Technical
ConsultantSAP BW - Technical
Administration
TABW90 5 days
Technical Consultant
Will be replaced by TTSCM1
and TTSCM2
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© SAP AG 9
2.1.1 Application Consultant
2.1.1.1 TABW10 – Business Information Warehouse – Concepts
Length
• 5 Days
Target Audience
• Business Information Consultants from SAP Partners
• Business Information Warehouse Project Team members from SAP Customers
Prerequisites • Basic knowledge of data warehousing recommended
• Experience of the subject matter covered by Level 2 and Level 3 courses for at least oneSAP R/3 application
Course Goals • Participants gain the detailed BW knowledge they need to be able to implement andadminister successfully a heterogeneous BW landscape.
Course Content • Overview of the basic concepts and architecture of the SAP Business InformationWarehouse
• Hands-on experience of working with the SAP BW tools, focusing on BW data modeling
and ETL ( Extraction, Transformation, Loading of Data)• Introduction to the functions of the BW Metadata Repository
Notes • TABW10 is the first in a series of BW courses for SAP BW consultants which will enablethe participants to understand the various themes within SAP BW. The content of thiscourse is included in the SAP BW Certification 2000 which is offered at the end of theTABW30.
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© SAP AG 10
2.1.1.2 TABW20 – Business Information Warehouse – Presentation
Length
• 5 Days
Target Audience
• Business Information Consultants from SAP Partners
• Business Information Warehouse Project Team members from SAP Customers
Prerequisites
• TABW10
Course Goals • Participants gain the BW knowledge they need to be able to use the BW analysis tools
extensively and professionally.• Participants gain the knowledge and skills they need to be able to use the BW Web
Reporting tools successfully.
Course Content • Introduction to working with the SAP BW analysis tools:
− Overview of the basic concepts and OLAP functions of BW reporting
− Introduction to the basic ideas behind the SAP BW Business Content
− Creating reports with the Query Builder of the Business Explorer Analyzer
− Introduction to special features of BW reporting, for example, exception reporting,report-report interface, Web Reporting
− Introduction to the BEx Map tool for geographical visualization and analysis
• Introduction to professional advanced analysis in the SAP BW:
− Activating the BW Business Content through the Administrator Workbench
− Workbench Automated decision support using the BW Report Agent
− Agent Implementing cartographic navigation elements with the BEx Map
− Map Enhanced query navigation through the report-report interface
• Publishing queries in the Web using the SAP Business Explorer Web Publisher
− Overview of the basic concepts behind BW Web Reporting
− Reporting Overview of the basic functions of the BEx Web Publisher ( for example,charts, tables, and navigations)
− Maintenance and administration of HTML pages on the BW server
Notes
• TABW20 is the second in a series of BW courses for SAP BW consultants which willenable the participants to understand the various themes within SAP BW. The contentof this course is included in the SAP BW Certification 2000 which is offered at the end of the TABW30.
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© SAP AG 11
2.1.1.3 TABW30 – Business Information Warehouse – Extraction
Length
• 5 Days
Target Audience
• Business Information Consultants from SAP Partners
• Business Information Warehouse Project Team members from SAP Customers
Prerequisites
• TABW10 &TABW20
Course Goals
• Participants gain detailed knowledge of the various possibilities for extracting data from
an R/3 OLTP system• Participants gain detailed knowledge how to use successfully implement SAP BW
Course Content
• Participants gain a better understanding of various extraction mechanisms within the SAPR/3 OLTP:
− Overview of the basic concepts of OLTP extraction
− Possibilities offered by generic data extraction
− Implementing individual extraction techniques using function enhancements
− Customizing Logistics Extract Structures
− Transferring data from self-defined LIS information structures into the SAP BW
− Transferring CO-PA data from SAP R/3 into the SAP BW
• Participants gain an understanding of how to handle currency translation in SAP BW
• Participants gain an overview of how to approach BW implementations using ASAP
Notes
• TABW30 is the third in a series of BW courses for SAP BW consultants which will enablethe participants to understand the various themes within SAP BW. The content of thiscourse is included in the SAP BW Certification 2000 which is offered at the end of theTABW30.
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© SAP AG 12
2.1.2 Technical Consultant
2.1.2.1 TABW90 – SAP BW – Technical Administration
Length
• 3 days
Target Audience
• future technical Consultants for the SAP Business Information Warehouse
• certified SAP R/3 Technical Consultants
• Business Warehouse Consultants
Prerequisites
• Knowledge and experience as system administrator for
− a BW supported operating system and database
− an R/3 system
• Basis knowledge of the SAP Business Information Warehouse
Course Goals
• Participants
− learn about the installation and upgrade of a BW system
− understand how BW-specific functions are administered
− get an overview of the technical implementation of a BW system
− familiarize themselves with the specific tools for measuring performance
Course Content
• SAP BW Installation and BW Frontend Setup ( Planning, Pre-Installation, Post-Installation)
• SAP BW Upgrade ( Planning, Pre-Upgrade, Post-Upgrade)
• SAP BW specific change and transport features
• PlugIns
• SAP BW Data Extraction and Load
• Authorizations in SAP BW
• SAP BW Performance Issues ( System and Parameter Settings, Aggregates, Statistics,Partitioning and MultiCubes)
Note
• The minimum required basic knowledge of SAP BW can be gained from the one-day BWoverview course BW200.
• This course is ideal for certified SAP R/3 Technical Consultants who would also like workin the BW environment
• The training course does not include the installation of an actual system.
Will be replaced by TTSCM1and TTSCM2
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© SAP AG 13
2.2 mySAP Customer Relationship Management
© SAP AG 2000
Level 3Prerequisite Application Consultant
CRM Partner Application Curriculum
10 days 15 daysSales and
Distribution -
Foundation
TASD10 Certification
SD
Application
Consultant
Prerequisite
Knowledge
Sales and
Distribution -
Competence
TASD30
Sales and
Distribution -
Extended
TASD20 5 days
Prerequisite
Knowledge
Certification
SD Application
ConsultantSales and Distribution
TASD40 25 days
© SAP AG 2000
Level 3Prerequisite Application Consultant
CRM Partner Application Curriculum
Prerequisite
KnowledgeCustomer Service
TACS50 5 days
Certification
CRM
Application
Consultant
R/3 MM
Certified or
experienced
ConsultantSD Fundamentals
TASD80 5 days
CRM Overview
TACRM2 5 days
Certification
CRM
Application
Consultant
R/3 PP
Certified or
experienced
Consultant
SD Fundamentals
TASD80 5 days
CRM Overview
TACRM2 5 days
Certified or
experienced
Consultant
R/3 SD
CRM Overview
TACRM2 Rel2.0B 5 days Certification
CRM
Application
Consultant
Certification
CS Application
Consultant
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© SAP AG 14
© SAP AG 2000
Prerequisite Application Consultant
CRM Fundamentals
TACRM1 5 days
Internet Sales
TACRM3 5 days Certification
Internet
Sales
Certification
Contact
Center
Q2/01
Q2/01
Contact Center
TACRM4 5 days
Q2/01
Certification
Mobile Sales
and ServiceMobile Sales and
Service
5 days
Q2/01
TACRM5
CRM Partner Application Curriculum
PrerequisiteCertified or
experienced
Consultant 2000
R/3 SD/MM/PP
© SAP AG 2000
Level 3Prerequisite Technical Consultant
CRM Partner Technical Curriculum
Cert. Technical
ConsultantCRM Installations
Workshop
TACRMW Rel2.0B 2 days
TTCRM1 10 days
C R M / e B P Certified Technical
Consultant for CRM and
E-Procurement
TTCRM2 5 days
Cert. Technical
Consultant 2000Solution Mgmt. & Planning for CRM &
E-Procurement
Workload Analysisfor CRM & E-
Procurement
Will be replaced by TTCRM1
and TTCRM2
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© SAP AG 15
2.2.1 Application Consultant
2.2.1.1 TASD10 – Sales and Distribution – Foundation Release 4.6
Length
• 10 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in sales and distribution
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality.
• An overview of organizational structures and functionality in the Sales and Distribution( SD) module.
Course Content
• Overview of business processes in sales and distribution ( SD)
• Overview of SAP master data
• Overview of SAP architecture
• Sales and Distribution ( SD) module− Organizational Structures
− Sales
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© SAP AG 16
2.2.1.2 TASD20 – Sales and Distribution – Extended Release 4.6
Length
• 5 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An overview of organizational structures and functionality in the Sales and Distribution( SD) module.
• An overview of Processes in Sales and Distribution
• An in-depth study of functionality and configuration in Sales
Course Goals
• An in-depth study of functionality in the Price Determination and Cross FunctionalTechniques
Course Content
• Sales and Distribution ( SD) module
− Pricing
− Cross-Functional Techniques in SD
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© SAP AG 17
2.2.1.3 TASD30 – Sales and Distribution – Competence Release 4.6
Length
• 15 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An overview of organizational structures and functionality in the Sales and Distribution( SD) module.
• An overview of Processes in Sales and Distribution
• An in-depth study of the functionality and configuration in Sales, Price Determination and
Cross Functional Techniques
Course Goals
• An introduction to the SAP implementation tools
• An in-depth study of functionality in the Sales and Distribution ( SD) module
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes
• Detailed preparation for the R/3 Application Consultant certification test for Sales andDistribution
• The ability to work on SAP implementation projects under expert guidance andsupervision.
Course Content
• Sales and Distribution ( SD) module
− Shipping
− Transportation
− Billing
− Credit and Receivables Risk management
− Special Business Transactions
− Logistic Information System
− Business Warehouse ( Overview)
• Overview of SAP implementation tools and ASAP
• Integration workshop− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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© SAP AG 18
2.2.1.4 TASD40 – Sales and Distribution Release 4.6
Length
• 25 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in sales and distribution area
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality
• An introduction to the SAP implementation tools
• An in-depth study of functionality in the Sales and Distribution ( SD) module
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes
• Detailed preparation for the R/3 Application Consultant certification test for Sales andDistribution
• The ability to work on SAP implementation projects under expert guidance andsupervision
Course Content
• Overview of business processes in Sales and Distribution
• Overview of SAP implementation tools and ASAP
• Overview of SAP master data
• Overview of SAP architecture
• Sales and Distribution ( SD) module
− Organizational Structures
− Sales
− Pricing
− Shipping
− Transportation
− Billing
− Credit and Receivables Risk management− Special Business Transactions
− Sales Specials
− Logistic Information System
− Business Warehouse ( Overview)
− Cross-Functional Techniques in SD
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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© SAP AG 19
2.2.1.5 TACRM2 – CRM – Application Consultant Release 2.0B
Length
• 10 Days
Target Audience
• Application Consultants
Prerequisites
• SD certified Consultant or comparable SD knowledge
Course Goals
• To provide the participants with an overview of CRM scenarios and some selected fieldsof customizing to work as Junior Consultant in a CRM project.
Course Content
• Overview and architecture of CRM
• Mobile Sales foundation
• Mobile Service foundation
• Workbench
− Table maintenance
− User Interface modelling
− BDOC Modeller
• Integration
• Overview Business Partner, Product Catalog and Org.Units
• Call Center
− Tele Sales
− Tele Marketing
− Service Interaction Center
• Marketing Planing and Analysis
• Internet Sales, IPC
Notes:
• Course material will be available in English only
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2.2.1.6 TASD80 – SD Fundamentals
Length
5 Days
Target Audience
• experienced MM and PP Consultants from SAP Partners
• experienced MM and PP Project team members from SAP Customers
Prerequisites
• Detailed knowledge of business processes in selected application areas and of thefunctionality of the corresponding SAP component
• Project experience in one of the selected application areas
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An in-depth study of functionality in the Sales and Distribution ( SD) module needed tospecialize in the CRM area
Course Content
• Overview of business processes in Sales and Distribution
• Sales and Distribution ( SD) module
− Sales
− Pricing
− Billing
− Customer Service− Shipping
− Transportation
• Self Assessment test
Note
• In addition to the course materials the participants receive test questions covering thetopics mentioned above.
• By going through those test questions the participants can test their level of knowledgeindividually.
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2.2.1.7 TACS50 – Customer Service Release 4.6
Length
• 5 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Extensive business management knowledge in the area of Customer Service
• Attendance of or knowledge from the following courses in the general training catalog:
• Recommended:
− LO110 Customer Service
− LO805 Structuring and Managing Technical Objects− LO835 Service Processing
− LO830 Service Contracts
− LO836 Service Processing: Controlling Functions
Course Goals
• The workshop is used as preparation for the certification test for R/3 applicationconsultants in Customer Service.
Course Content
• Revision of the most important topics in the above-named courses
• Implementation of module knowledge by configuring a model company using specifiedbusiness processes
• Test preparation
• Review and certification test
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2.2.1.8 TACRM1 – CRM – Fundamentals Release 2.0C
Length
• 5 Days
Target Audience
• Business and Application Consultants
Prerequisites
• A fundamental understanding of the business processes in R/3 SD
Course Goals
• To provide the participants with an overview of CRM scenarios and some selected fieldsof online customizing to work as Junior Consultant in a CRM project.
Course Content
• Overview and Scenarios of CRM
• Middleware Overview
• Internet Pricing and Configurator
• Marketing Planing and Analysis
• Online Customizing
Notes:
• Course material will be available in English only
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2.2.1.9 TACRM3 – CRM – Internet Sales Release 2.0 C
Length
• 5 Days
Target Audience
• Application Consultants
• Project team members responsible for implementing Internet sales
Prerequisites
• TACRM1 CRM Fundamentals
• A fundamental understanding of the business processes in R/3 SD
Course Goals
• To provide course participants with a detailed, hands-on understanding
of the Internet Sales functionality and its usage.
Course Content
• Internet Sales scenarios and their specific characteristics
• Internet Sales as part of the SAP CRM solution ( Customer Relationship
Management) • Explanation and maintenance of the SAP Internet Sales product catalogue
• Constructing and making changes to Web shops
• Price determination and product configuration using the Internet Pricing
Configurator ( IPC) • Function scope of one-to-one marketing with SAP Internet Sales
• Availability check using the Advanced Planner and Optimizer ( APO) • Internet Sales architecture and components
• Interaction between Internet Sales and mySAP.com Marketplace
• Tips for implementing Internet Sales projects
Notes:
• Course material will be available in English only
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2.2.1.10 TACRM4 – CRM – Contact Center Release 2.0C
Length
• 5 Days
Target Audience
• Business and Application Consultants
• Project team members responsible for implementing Contact Center
Prerequisites
• TACRM1 CRM Fundamentals
• Basic knowledge and experience in the business processes of Call Centers
• Understanding of processes and tasks in Telesales and Telemarketing
Course Goals
• This course will provide you with specifics in the following areas:
− How to use Customer Interaction Center as an agent
− An understanding of the functions of the Interaction Center scenario
− Overview of all Sales and Marketing specific components used for Telesales andTelemarketing in a Contact Center within CRM
− How to configure via the IMG, the Customer Interaction Center for different businessuses
− An Understanding of the technical architecture of the Interaction Center
Course Content
• Overview
• Components, Architecture, Terminology
• Agent Functions
• Utilizing CIC as an agent
• Creating a CIC Profile
• Configuring Components
• Action Box configuration
• Workspace Configuration
• Email Management
• Knowledge Management
• Technical Architecture
• Telemarketing/Telesales
• Interactive Scripting
• Locator
• Product Proposals
• Conclusion
Notes:
• Course material will be available in English only
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2.2.1.11 TACRM5 – CRM – Mobile Sales/Services Release 2.0C
Length
• 5 Days
Target Audience
• Business and Application Consultants
• Project team members responsible for implementing the CRM Mobile Client
Prerequisites
• TACRM1 CRM Fundamentals
• Basic knowledge and experience in the business processes of Sales and Services.
• Understanding of Field Force structures, processes and tasks
• Experience with SAP R/3 technology, in particular R/3 SD and/or Customer Service
Course Goals
• To provide course participants with a detailed, hands-on understandingof the CRM Mobile Client functionality and its configuration as well as a detailedunderstanding of the way data is processed within the CRM Middleware.
Course Content
Part 1: Mobile Sales and Service Business ProcessesPart 2: CRM Middleware for Mobile ScenariosPart 3: Configuration of CRM Mobile Client using SAP Business Application Studio
• Overview of Mobile Sales
• Mobile Sales Business Scenario
• Opportunity Management
• Sales Document Management
• Mobile Service Business Scenario
• Mobile Sales / Mobile Service Client Architecture overview
• Introduction to SAP Business Application Studio
• Transaction Layer Modeling
• Business Object Layer Modeling
• Translation features
• Industry Template Modeling• Software Logistics
• Definition and realization of a Mobile Sales / Mobile Service component – through its development cycle.
Notes:
• Course material will be available in English only
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2.2.2 Technical Consultant
2.2.2.1 TACRMW – CRM – Installations Workshop Release 2.0B
Length
• 2 Days
Target Audience
• Technical Consultants
Prerequisites
• SAP Certified Technical Consultant Certification
• Additional recommendation: BC400 ABAP Workbench
Course Goals
• To train consultants in the procedures necessary to install and to test the basicinterconnectivity of the CRM system components needed for the Field Sales, InternetSales, Contact Center and BBP scenarios.
Course Content
• Overview of the CRM and BBP business scenarios and the necessary middlewarecomponents
• Presentation of the installation and interconnection procedures for the scenarios:
− Field Sales
− Internet Sales− Contact Center
− BBP
• Performing final installation and interconnectivity checks for the above scenarios
Notes
• This course focuses on the technical aspects of the CRM / BBP business scenarios anddoes not cover application customizing ( see SAP Partner Academy course TACRM2).
• The course materials are only available in English.
• The course will be primarily held in English.
• Based upon country-specific requirements, it may also be held in other languages using
the original course materials.
Will be replaced by TTCRM1and TTCRM2
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2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-Procurement
Length
• 10 Days
Target Audience
• Technical Consultants
Prerequisites
• Certified Technical Consultant 2000
Course Goals
• Learn how to advise customers to plan, implement and operate mySAP CRM andmySAP E-Procurement solutions
• Learn how to setup, configure and operate mySAP CRM and mySAP E-Procurementsolutions
Course Content
• Core Business Scenarios
− Internet Sales, Mobile Sales, CIC, EBP Scenarios
• Architecture
− Internet Sales, Mobile Sales, CIC, EBP Architecture
• Technical Implementation Scenarios
−Test, small and large environments
• Technical Setup and Configuration
− Port configuration
− Load Balancing configuration
− Plug-Ins and Add-Ons
• System Administration
− Web Server, ITS, IPC, IMS
− Content Server/Cache Server
− Communication and Development Station
− CRM Server: Middleware
• Data Download
− Check Initial and Delta Download
− IMS / Web Server Data Publication
• System Operation
− Daily Tasks
− Specific Tasks per Scenario ( System Administration Assistant)
• System Monitoring
− Middleware, Interface, Database Monitoring
− Error and Exception Handling
• Software Distribution
− Development Station and BDOC Modeler
− Software Change Management
− Handling Software Enhancements
• Disaster Recovery
− Logically Consistent Backups
− Impact on Core Business Processes
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− Landscape Refresh
• SAP Solution Management
− Self Services, Best Practices
• System Landscape Planning
− High availability and Security Concepts
− Frontend Components− Distribution of Critical components
• Data Planning
− Data distribution optimization
− Localization
− Initial Data Load
• Release Planning
− Change Management Procedures
− Upgrades
• GoLive Planning
− Production System Operation
−Cut over to production system operation
Note
• The course material is only available in English.
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2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement
( To be included soon.)
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2.3 mySAP Supply Chain Management
© SAP AG 2000 /1
SCM Partner Application Curriculum
5 days
Prerequisite Solution Architect
SCM Manufacturing
Training
TASCM4 5 days 4.5 days
SCM Manufacturing
Case Study
TASCM5 5 days Certification SCMManufacturing
Consultant
SCM Order Fulfillment
Training
TASCM6 5 daysCertification SCM
Order Fulfillment
Consultant
4.5 days
SCM Order Fulfillment
Case Study
TASCM7 5 days
SCM Solution Architect
TASCM9 5 days
Application ConsultantPrerequisite
SCM Demand & Supply
Planning Training
TASCM2 5 days4.5 days5 days5 days
SCM Demand & Supply
Planning Case Study
TASCM3 5 days Certification SCM
Demand & Supply
Planning
Consultant
Experienced
Consultant
R/3
Certified or
Experienced
Consultant
R/3 SD/MM/PP
R/3 PP/MMCertified or
Experienced
Consultant
R/3 SD
Certified or
Experienced
Consultant
© SAP AG 2000 /1
Prerequisite
TTSCM1 10 days TTSCM2 5 days
Workload Analysisfor SCM (incl. APO
& BW)
Solution Mgmt. & Planning
for SCM
Certified
Technical
Consultant for
SCM
Technical Consultant
Certified
TechnicalConsultant 2000
R/3
SCM Partner Technical Curriculum
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2.3.1 Application Solution Architect
2.3.1.1 TASCM9 – SCM – Solution Architect ( APO 3.0 )
( To be included soon)
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2.3.2 Application Consultant
2.3.2.1 TASCM2 – SCM – Demand and Supply Planning ( APO 3.0 )
Length
• 5 days
Target Audience
• This workshop is intended for certified or experienced R/3 SD, MM, PP consultants thatwant to pursue the path to become SCM Demand &Supply Planning consultants.
Prerequisites
• Certified or experienced R/3 SD, MM, PP consultants ( Release 4.0 or higher).
Course Goals
• This workshop, in combination with an additional corresponding 5 day case study, willprepare the participants for the examination to become certified SCM Demand &SupplyPlanning consultants.
Course Content
• In General
− High level overview of SAP’s product strategy ( solution strategy).
− SCM process orientation vs. ERP transaction orientation.− Fundamentals of APO’s components functionality.
• Integration Master Data
• Demand Planning
• Supply Network Planning
• BW in APO
Note
• The contents of this workshop are a prerequisite for the supplemental case study( TASCM3), that finalizes in a 2 hour certification examination at the end of the fifth day.
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2.3.2.2 TASCM3 – SCM – Demand &Supply Planning Case Study( APO 3.0 )
Length
• 5 days
Target Audience
• This case study is intended for certified or experienced R/3 SD, MM, PP consultants thatwant to become SCM Demand &Supply Planning consultants ( compliant with PACE: SCPlanning) &attended the preceding Training.
Prerequisites
• Certified or experienced R/3 SD, MM, PP consultants ( Release 4.0 or higher).
• ( TASCM2) SCM Demand &Supply Planning Training
Course Goals
• This case study, in combination with the preceding 5 day training, will prepare theparticipants for the examination to become certified SCM Demand &Supply Planningconsultants.
Course Content
• R/3 InfoStructure Overview – the case study assumes the customer is a R/3 installation.Data sources will be R/3 SIS.
• Master Data integration.
• Create InfoCube ( First 3 steps represent BW pre-configured content)
• Creating planning views and macros for demand planners.
• Data analysis possibilities and forecasting techniques
• Promotion planning
• New product introduction and discontinuation of old products.
• Analyzing and correcting forecast data ( Forecast profiles will be used to run periodicbackground forecasts for the different products. The demand planner is then able to analyzeand correct the data).
• Reporting from the time series live Cache using remote cube ( Extracting data fromplanning areas).
• Release data to SNP.
• Display the Supply Chain Cockpit.
• SNP master data transferred from the OLTP system.• Determining at which locations safety stock should be kept.
• Planning using the planning tools – Heuristic and Optimizer
• Deployment and Transport Load builder – PP/DS would probably run prior to Deploymentand TLB to ensure elements are planned for before the ATD calculation.
Note
• The contents of this case study are supplemental to the training ( TASCM2). The casestudy finalizes in a 2 hour certification examination at the end of the fifth day.
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2.3.2.3 TASCM4 – SCM – Manufacturing ( APO 3.0 )
Length
• 5 days
Target Audience
• This workshop is intended for certified or experienced R/3 PP, MM consultants that wantto pursue the path to become SCM Manufacturing consultants.
Prerequisites
• Certified or experienced R/3 PP, MM consultants ( Release 4.0 or higher).
Course Goals
• This workshop, in combination with an additional corresponding 5 day case study, will
prepare the participants for the examination to become certified SCM Manufacturingconsultants.
Course Content
• In General
− High level overview of SAP’s product strategy ( solution strategy).
− SCM process orientation vs. ERP transaction orientation.
− Fundamentals of APO’s components functionality.
• Integration Master Data
• Production Planning / Detailed Scheduling
• Procurement Planning
Note
• The contents of this workshop are a prerequisite for the supplemental case study( TASCM5), that finalizes in a 2 hour certification examination at the end of the fifth day.
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2.3.2.4 TASCM5 – SCM – Manufacturing Case Study ( APO 3.0 )
Length
• 5 days
Target Audience
• This case study is intended for certified or experienced R/3 PP, MM consultants that wantto become SCM Manufacturing consultants ( compliant with PACE: SC Operations) andhave attended the preceding Training.
Prerequisites
• Certified or experienced R/3 PP, MM consultants ( Release 4.0 or higher).
• ( TASCM4) SCM Manufacturing Training
Course Goals• This case study in combination with the preceding 5 day training, will prepare theparticipants for the examination to become certified SCM Manufacturing consultants.
Course Content
• Master data maintenance including initial data transfer from R/3
• Demand generation
• Production Planning in APO and R/3
• Detailed Scheduling
• Evaluation planning results
• Order Conversion and Execution
• The case study is built around a pump manufacturer. Participants will group together tosimulate tasks of an implementation, such as the data transfer and configuration of settingsto meet business scenarios.
Note
• The contents of this case study are supplemental to the training ( TASCM4). The casestudy finalizes in a two hour certification examination at the end of the fifth day.
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2.3.2.5 TASCM6 – SCM – Order Fulfillment ( APO 3.0 )
Length
• 5 days
Target Audience
• This workshop is intended for certified or experienced R/3 SD consultants that want topursue the path to become SCM Order Fulfillment consultants.
Prerequisites
• Certified or experienced R/3 SD consultants ( Release 4.0 or higher).
Course Goals
• This workshop, in combination with an additional corresponding 5 day case study, will
prepare the participants for the examination to become certified SCM Order Fulfillmentconsultants.
Course Content
• In General
− High level overview of SAP’s product strategy ( solution strategy).
− SCM process orientation vs. ERP transaction orientation.
− Fundamentals of APO’s components functionality.
• Integration Master Data
• Global ATP
• Transportation Management
Note
• The contents of this workshop are a prerequisite for the supplemental case study( TASCM7), that finalizes in a 2 hour certification examination at the end of the fifth day.
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2.3.2.6 TASCM7 – SCM – Order Fulfillment Case Study ( APO 3.0 )
Length
• 5 days
Target Audience
• This case study is intended for certified or experienced R/3 SD consultants that want tobecome SCM Order Fulfillment consultants ( compliant with PACE: SC Outbound) and haveattended the preceding Training.
Prerequisites
• Certified or experienced R/3 SD consultants ( Release 4.0 or higher).
• ( TASCM6) SCM Order Fulfillment Training.
Course Goals• This case study, in combination with the preceding 5 day training, will prepare theparticipants for the examination to become certified SCM Order Fulfillment consultants.
Course Content
• Case study participants will be organized into teams to review the needs of a businessdesiring to:
- maximize utilization of transportation resources- optimize shipment building- optimize carrier assignment- minimize shipment costs
-eliminate redundant tasks
- flexibly source product- manage product quotas- flexibly react to business supply changes- flexibly manage changing customer requirements
• The teams will be expected to demonstrate and explain their solution on the last day.
• The configuration needed for the solutions will expand upon the exercises given inTASCM6 as well as upon general order fulfillment and planning configuration knowledge.
Note
• The contents of this case study are supplemental to the training ( TASCM6). The case
study finalizes in a 2 hour certification examination at the end of the fifth day.
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2.3.3 Technical Consultant
2.3.3.1 TTSCM1 – Solution Mgmt. &Planning for SCM ( incl. APO &BW )
Length
• 10 Days
Target Audience
• Technical Consultants
Prerequisites
• Certified Technical Consultant 2000
Course Goals
• Learn how to advise customers to plan, implement and operate mySAP.com SCMsolutions, especially regarding the components BW and APO
• Learn how to setup, configure and operate mySAP.com SCM solutions, especiallyregarding the components BW and APO
Course Content
• SCM Architecture
− APO Architecture
− BW Architecture
− BW/APO Requirements• SCM Core Business Scenarios
• SCM Implementation Scenarios
− Test environments
− Small and large environments
• SCM Technical Setup and Configuration
− Live Cache
− Port configuration
− Load Balancing configuration
• BW/APO System Administration
− ITS
− Live Cache− APO System
− BW System
− BW/APO Installation Check
− Daily Operation
− Background Processing
• BW/APO Security
• BW/APO System Landscapes
− Workbench Organizer/Transport System Configuration
− BW/APO Technical Upgrade
− Plug-Ins and Add-Ons
• BW/APO Backup and Restore− Logically Consistent Backups
− Impact on Core Business Processes
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© SAP AG 39
− High availability
• BW/APO Storage Management
• BW/APO Data Download
− Initial Download
− Delta Download
• BW/APO Monitoring− qRFC processing
− Error and Exception Handling
− Troubleshooting
− Interface Monitoring
• SCM SAP Solution Management
− Solution Manager
− Self Services
− Best Practices
• BW/APO System, Network and Hardware Planning
− Critical components distribution, Planning and Implementation
−Desktop components, Planning and Implementation
− Load-balancing mechanisms, Planning
− Parallelization mechanisms, Planning
− Change management procedures, Planning and Implementation
− Production system operation, Planning
− Cut over to production system operation, Planning
− Upgrade Planning
Note
• The course material is only available in English.
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2.3.3.2 TTSCM2 – Workload Analysis for SCM ( incl. APO &BW )
( To be included soon.)
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2.4 mySAP E-Procurement
© SAP AG 2000
Level 3Prerequisite
E-Procurement Partner Application Curriculum
Certified or
experienced
Consultant
R/3 MM
mySAP.com Workplace
TAMY10 5 days Certification
BBP
Application
Consultant
Business to Business
Procurement
ECO210 5 days
Materials
Management -
Foundation
TAMM10 10 days Certification
MM
Application
Consultant
Prerequisite
Knowledge
Materials
Management -
Competence
TAMM30 15 days
Materials
Management -
Extended
TAMM20 5 days
Prerequisite
Knowledge
Certification
MM
ApplicationConsultantMaterials Management
TAMM40 25 days
Application Consultant
© SAP AG 2000
Level 3Prerequisite Technical Solution Architect
E-Procurement Partner Technical Curriculum
Cert. or
experienced
Technical
Consultant
Technical Transition to
mySAP.com
TATIB1 2 days
TTCRM1 10 days
C R M / e B P Certified Technical
Consultant for
CRM and
E-Procurement
TTCRM2 5 days
Cert. Technical
Consultant 2000Solution Mgmt. & Planning for CRM &
E-Procurement
Workload Analysis
for CRM &
E-Procurement
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2.4.1 Technical Solution Architect
2.4.1.1 TATIB1 – Planning and Realizing the Technical Transition tomySAP.com
Length
• 2 days
Target Audience
• IT managers
• Technical project leaders/ Solution Architects
• Executive-level employees working in IT management and responsible for implementingmySAP.com
Prerequisites
• Mandatory:
− Basic knowledge of SAP R/3 System architecture
• Recommended:
− Experience in technical implementation projects
− Experience in IT data center operations
Course Goals
• Enables you to organize a technical mySAP.com implementation project usingstandardized and proven methodology
• Enables you to plan the key factors of an mySAP.com implementation from a technicalviewpoint
• Enables you to plan regular IT operation tasks for a production mySAP.com SolutionLandscape during mySAP.com implementation
Course Content
• Technology of mySAP.com ( mySAP.com components, BBP process, CRM processes:Mobile Sales, Internet Sales)
• Transition to mySAP.com ( E-commerce Starter Pack, Service &Support, SupportWorkplace)
• Solution Blueprint ( Evaluate the current landscape situation, Core Business Processes)
• Implementation and Release Strategies ( How to choose a proper target release)• System Landscapes ( Client Concepts, Procedures for distributing changes, Transport
Management System, Modifications and Enhancements, SAP R/3 System upgrade)
• Solution Integration ( Frontend Strategy, Workplace, Interfaces, Security)
• Development Projects ( Development environments within mySAP.com)
• Technical Requirements ( key sizing considerations, network design, security, interfaces,high availability)
• Solution Management ( technical operations manuals, service level agreements, supportorganization, escalation management)
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2.4.2 Application Consultant
2.4.2.1 TAMM10 – Materials Management – Foundation Release 4.6
Length
• 10 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in materials management
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality.
• An overview of organizational structures and functionality in the Materials Management( MM) module.
Course Content
• Overview of business processes in materials management
• Overview of SAP master data
• Overview of SAP architecture
• Materials Management ( MM) module− Materials Planning
− Procurement
− Inventory Management/Inventory
− Physical Inventory
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2.4.2.2 TAMM20 – Materials Management – Extended Release 4.6
Length• 5 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An overview of organizational structures and functionality in the Materials Management( MM) module.
• An study of functionality and configuration in MM related Business Processes,Procurement, Materials Planning and Inventory Management
Course Goals
• An in-depth study of functionality in the Procurement Details, Inventory Management andLIS
Course Content
• Materials Management ( MM) module
− Mass Maintenance
− Inventory Management/WM Basics
− Vendor Evaluation
− External Services
• LIS
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2.4.2.3 TAMM30 – Materials Management – Competence Release 4.6
Length
• 15 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An in-depth study of the functionality and configuration in the Procurement Details,Materials Planning, Inventory Management, Physical Inventory and LIS
Course Goals
• An in-depth study of functionality in Valuation and Account Determination, InvoiceVerification, Classification and related areas, Condition Technique, Price Determinationand Customizing.
• An introduction to the SAP implementation tools
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes.
• Detailed preparation for the R/3 Application Consultant certification test in MaterialsManagement.
• The ability to work on SAP implementation projects under expert guidance andsupervision.
Course Content• Materials Management ( MM) module
− Invoice Verification
− Valuation and Account Determination
− Classification in MM and related areas
− Condition Technique and Price Determination
− Configuration and Organization.
• Overview of SAP implementation tools and ASAP
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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2.4.2.4 TAMM40 – Materials Management Release 4.6
Length
• 25 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in materials management
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality
• An introduction to the SAP implementation tools
• An in-depth study of functionality in the Materials Management ( MM) module
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes
• Detailed preparation for the R/3 Application Consultant test for Materials Management
• The ability to work on SAP implementation projects under expert guidance andsupervision
Course Content
• Overview of business processes in Materials Management
• Overview of SAP implementation tools and ASAP
• Overview of SAP master data
• Overview of SAP architecture
• Materials Management ( MM) module
− Materials Planning and Forecasting
− Purchasing
− Inventory Management/Inventory
− Invoice Verification
− Valuation and Account Determination
− Classification in MM
− Configuration and organization.
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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2.4.2.5 TAMY10 – mySAP.com Workplace
Length
• 5 days
Target Audience
• Consultants from SAP Partners
• Team members from CCC
Prerequisites
• Detailed knowledge of business processes and project experience in selected applicationareas as MM
• Basic knowledge of graphical user interfaces ( GUI), such as Microsoft Windows
• Fundamental knowledge of Internet and HTML
Course Goals
• Gain the basic knowledge and understanding of the scenarios and technical aspects of the mySAP.com Strategy
• Understand the mySAP.com Workplace elements, as well as its architecture
• Experience some typical project issues
Course Content
• Overview of SAP Electronic Commerce - Fundamental aspects, Electronic CommerceProducts and Solutions
• Planning and Execution of SAP Electronic Commerce Projects
• SAP @ Web overview - Internet, Intranet and WWW, ITS ( Internet Transaction Server),Business Connector Fundamentals
• mySAP.com Workplace - Architecture and Security, Central User Management, Definitionof Roles, MiniApps, Customizing Settings, Integration of Systems, Drag &Relate
• SAP R/3 Authorization Concept - Elements of R/3 Authorization concept, User Master Records, profile generator, Access Control and User Administration, Analysis andMonitoring functions, Special Authorization objects
Note
• There is NO Certification exam offered at the end of TAMY10 - Workplace.
• Certification exams are offered at the conclusion of ECO210 - Business-to-BusinessProcurement 2.0B covering topics of the TAMY10 - Workplace and ECO210.
• The TAMY10 - Workplace Academy is recommended as a pre-requisite for ECO210-Business-to-Business Procurement.
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2.4.3 Technical Consultant
See: 2.2 mySAP Customer Relationship Management
2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-Procurement Page 27
2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement Page 29
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2.5 mySAP Product Life-Cycle Management
© SAP AG 2000
Level 3Prerequisite Application Consultant
PLM Partner Curriculum
Production
Planning -
Foundation
TAPP10 10 days Certification
PP
Application
Consultant
Prerequisite
Knowledge
Production
Planning -
Competence
TAPP30 15 days
Production
Planning -
Extended
TAPP20 5 days
Prerequisite
Knowledge
Certification
PP
Application
ConsultantProduction Planning
TAPP40 25 days
Prerequisite
Knowledge
Certification
PS Application
ConsultantProject System
TAPS10 15 days
Prerequisite
Knowledge
Certification
PM
Application
ConsultantPlant Maintenance
TAPM50 5 days
Technical Consultant
See: 3.2 mySAP Technology – Solution Management Page 86
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2.5.1 Application Consultant
2.5.1.1 TAPP10 – Production Planning – Foundation Release 4.6
Length
• 10 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in production planning
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality.
• An overview of organizational structures and functionality in the Production Planning( PP) module.
Course Content
• Overview of business processes in production planning
− including Capacity planning ( Overview)
• Overview of SAP master data
• Overview of SAP architecture• Production Planning module ( PP)
− PP basic data
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2.5.1.2 TAPP20 – Production Planning – Extended Release 4.6
Length
• 5 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An overview of organizational structures and functionality in the Production Planning( PP) module.
• An in-depth study of functionality and configuration in Basic Data
Course Goals• A study of functionality in the Production Planning, Product Cost Planning and Repetitive
Manufacturing
Course Content
• Production Planning module ( PP)
− Production planning
− Product Cost Planning
− Repetitive manufacturing
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2.5.1.3 TAPP30 – Production Planning – Competence Release 4.6
Length
• 15 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An overview of organizational structures and functionality in the Production Planning( PP) module.
• An in-depth study of the functionality and configuration in the Basic Data, ProductionPlanning, Production Cost Planning and Repetitive Manufacturing
Course Goals
• An in-depth study of functionality in Classification, Variant Configuration, ProductionOrders and LIS
• An introduction to the SAP implementation tools
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes.
• Detailed preparation for the R/3 Application Consultant certification test in ProductionPlanning ( PP).
• The ability to work on SAP implementation projects under expert guidance andsupervision.
Course Content
• Production Planning module ( PP)
− Production orders
− Classification
− Variant Configuration ( Overview)
− Logistics Information System
− Configuration and organization.
• Overview of SAP implementation tools and ASAP
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes• Review and certification test
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2.5.1.4 TAPP40 – Production Planning Release 4.6
Length
• 25 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business knowledge in the production planning area
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows andsupervision
Course Goals• An overview of SAP functionality
• An introduction to the SAP implementation tools
• An in-depth study of functionality in the Production Planning ( PP) module.
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes
• Detailed preparation for the R/3 Application Consultant certification test for ProductionPlanning
• The ability to work on SAP implementation projects under expert guidance
Course Content
• Overview of business processes in Production Planning
• Overview of SAP implementation tools and ASAP
• Overview of SAP master data
• Overview of SAP architecture
• Production Planning module ( PP)
− PP basic data
− Production planning
− Product Cost Planning
− Production orders
− Capacity planning ( Overview)
− Repetitive manufacturing
− Classification− Variant Configuration ( Overview)
− Logistics Information System
− Configuration and organization.
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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2.5.1.5 TAPS10 – Project System Academy
Length
• 15 Days
Target Audience
• Experienced SAP R/3 consultants to become certified SAP Project System consultants
Prerequisites
• In depth knowledge of SAP R/3 ( good knowledge of R/3 Accounting and Logistics)
• Experience in customer projects or business processes, or a business background
Objectives
• The seminar provides participants with important information on how to successfully use
the SAP Project System.• The seminar helps consultants prepare for the examination to become certified SAP
Project System consultants
Content
• Project structures
• Dates
• Capacities
• Material
• Costs and budget
• Revenues and Payments
• Period end closing
• Miscellaneous
− External services
− Reporting
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2.5.1.6 TAPM50 – Plant Maintenance Release 4.6
Length
• 5 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Extensive business management knowledge in the area of Plant Maintenance
• Attendance of or knowledge from the following courses in the general training catalog
• Recommended:
− LO100 Plant Maintenance
− LO805 Structuring and Managing Technical Objects− LO810 Preventive Maintenance and Service
− LO815 Maintenance Processing: Operational Functions
− LO816 Maintenance Processing: Controlling Functions
Course Goals
• The workshop is used as preparation for the certification test for R/3 applicationconsultants in Plant Maintenance.
Course Content
• Revision of the most important topics in the above-named courses
• Implementation of module knowledge by configuring a model company using specifiedbusiness processes
• Review and certification test
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2.5.2 Technical Consultant
See: 3.2 mySAP Technology – Solution Management Page 86
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2.6 mySAP Human Resources
© SAP AG 2000
Level 3Prerequisite Application Consultant
mySAP HR Partner Curriculum
Human
Resources -
Foundation
TAHR10 10 days Certification
HR
Application
Consultant
Prerequisite
Knowledge
Human
Resources -
Competence
TAHR30 15 days
Human
Resources -
Extended
TAHR20 5 days
Prerequisite
Knowledge
CertificationHR
Application
ConsultantHuman Resources
TAHR40 25 days
Technical Consultant
See: 3.2 mySAP Technology – Solution Management Page 86
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2.6.1 Application Consultant
2.6.1.1 TAHR10 – Human Resources – Foundation Release 4.6
Length
• 10 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in human resources area
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality
• An overview of organizational structures and functionality in the Human Resources ( HR)module.
Course Content
• Overview of business processes in Human Resources
• Overview of SAP R/3 Human Resources module
• Master Data in HR
• Organizational Management• Personnel Development
• Training and Events Management
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2.6.1.2 TAHR20 – Human Resources – Extended Release 4.6
Length
• 5 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An overview of organizational structures and functionality in the Human Resources ( HR)module.
Course Goals
• An in-depth study of functionality in the Human Resources ( HR) module
Course Content
• Master Data in HR
• Configuration of HR Administration and Security
• Human Resources Information System
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2.6.1.3 TAHR30 – Human Resources – Competence Release 4.6
Length
• 15 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An overview of organizational structures and functionality in the Human Resources ( HR)module.
Course Goals
• An in-depth study of functionality in the Time Recording, Time Evaluation, Payroll Accounting.
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes
• Detailed preparation for the R/3 Application Consultant certification test for HumanResources
• The ability to work on SAP implementation projects under expert guidance andsupervision
Course Content
• Configuration of Time Recording
• Cross Application Time Recording• Overview of Time Evaluation
• Overview of Payroll Accounting
• HR Integration
• Recruitment or Country-specific payroll or Benefits ( Country Specifics)
• Overview of SAP implementation tools and ASAP
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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2.6.1.4 TAHR40 – Human Resources Release 4.6
Length
• 25 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in human resources area
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality
• An introduction to the SAP implementation tools
• An in-depth study of functionality in the Human Resources ( HR) module
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes
• Detailed preparation for the R/3 Application Consultant certification test for HumanResources
• The ability to work on SAP implementation projects under expert guidance andsupervision
Course Content
• Overview of business processes in Human Resources
• Overview of SAP R/3 Human Resources application
• Master Data in HR
• Organizational Management
• Configuration of Master Data
• Configuration of HR Administration and Security
• Human Resources Information System
• Configuration of Time Recording
• Cross Application Time Recording
• Overview of Time Evaluation
• Overview of Payroll Accounting
• HR Integration• Recruitment or
Country-specific payroll or Benefits ( Country Specifics)
• Overview of SAP implementation tools and ASAP.
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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2.6.2 Technical Consultant
See: 3.2 mySAP Technology – Solution Management Page 86
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2.7 mySAP Financials
© SAP AG 2000
Level 3Prerequisite Application Consultant
mySAP Financials Partner Curriculum
Financial
Accounting -
Foundation
TAFI10 10 days Certification
FI
Application
Consultant
Prerequisite
Knowledge
Financial
Accounting -
Competence
TAFI30 15 days
Financial
Accounting -
Extended
TAFI20 5 days
Prerequisite
Knowledge
Certification
FI Application
ConsultantFinancial Accounting
TAFI40 25 days
Controlling -
Foundation
TACO10 10 days Certification
CO
ApplicationConsultant
Prerequisite
Knowledge
Controlling -
Competence
TACO30 15 days
Controlling -
Extended
TACO20 5 days
Prerequisite
Knowledge
Certification CO
Application
ConsultantControlling
TACO40 25 days
© SAP AG 2000
Level 3Prerequisite Application Consultant
mySAP Financials –SEM Partner Curriculum
Certification
SEM Application
Consultant
R/3 FI/CO
Certified or
Experienced
Consultant
2000
SEM Academy
TASEM2 10 days
Case Study
5 days
P l a n n
e d Q 3
Technical Consultant
See: 3.2 mySAP Technology – Solution Management Page 86
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2.7.1 Application Consultant
2.7.1.1 TAFI10 – Financial Accounting – Foundation Release 4.6
Length
• 10 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in Financial Accounting
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality.
• An overview of organizational structures and functionality in the Financials ( FI) module.
• An overview of organizational structures and functionality in the Controlling ( CO)module.
Course Content
• Overview of business processes in financials
• Overview of business processes in controlling
• G/L accounting− Master Data
− Document Control
− Posting Control
− Posting Tips
− Currencies
− Taxes
− G/L Accounts
• Cash Management
− Manual Check Deposit
− Manual Bank Statement
• Overview of EC-CS
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2.7.1.2 TAFI20 – Financial Accounting – Extended Release 4.6
Length
• 5 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An overview of SAP functionality.
• An overview of organizational structures and functionality in the Financials ( FI) module.
• An overview of organizational structures and functionality in the Controlling ( CO)module.
Course Goals
• Detailed understanding of the functionality and Customizing of the Accounts Payable and Accounts Receivable Accounting areas.
Course Content
• Accounts payable accounting
− Vendor Accounts
− Invoice and Credit Memo Entry
− Basics of the Procurement Process
− Automatic Payments
− Special G/L Transactions
• Accounts receivable accounting
− Customer Accounts
− Clearing
− SAPScript Overview
− Special G/L Transactions
− Additional local currencies
− Receivables
− Overview of Credit/Risk Management
• Reporting Tools
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2.7.1.3 TAFI30 – Financial Accounting – Competence Release 4.6
Length
• 15 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in financials.
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality
• An introduction to the SAP implementation tools
• An in-depth study of functionality in the Financial Accounting ( FI) module, includingClosing, Asset Management ( AA), Special Ledger ( FI-SL) and Controlling.
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes.
• Detailed preparation for the R/3 Application Consultant certification test in Financial Accounting.
• The ability to work on SAP implementation projects under expert guidance andsupervision.
Course Content
• Closing
− Financial statement version
− Assets and Liabilities
− Profit and Loss
− Customizing Technical, Organizational and Document
− Closing Process
• Production Start-up
• Special Purpose Ledger
− Special reporting requirements
− Characteristics and key figures
− Defining table requirements− Setting up the FI-SL environment
− Postings and adjustments
− Validations, substitutions and rules
− Sets and Variables
• Report Painter Overview
• Asset Management module
− Organizational structures
− Asset transactions
− Configuration and organization
− Periodic Processing
− Data Transfer • Controlling ( CO) module
− Overhead Management Overview
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• Organizational units
• Master Data
• Event-Based Postings
• Period-End Closing
• Planning
− Internal Orders Overview− Profit Center Overview
• Overview of SAP implementation tools and ASAP.
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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2.7.1.4 TAFI40 – Financial Accounting Release 4.6
Length
• 25 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in financials.
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality
• An introduction to the SAP implementation tools
• An in-depth study of functionality in the Financial Accounting ( FI) module, including Asset Management ( AA), Special Ledger ( FI-SL), Cash Management ( TR-CM) andOverhead Management ( CO-OM).
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes.
• Detailed preparation for the R/3 Application Consultant certification test in Financial Accounting.
• The ability to work on SAP implementation projects under expert guidance andsupervision.
Course Content
• Overview of business processes in financials and controlling
• Overview of SAP implementation tools and ASAP
• Overview of SAP master data
• Overview of SAP architecture
• Financial Accounting ( FI) module
− G/L accounting
− Master Data
− Document Control
− Posting Control
− Posting Tips− Currencies
− Taxes
− G/L Accounts
− Accounts payable accounting
− Accounts receivable accounting
− Overview of credit management
− Overview of invoice verification
− Closing
• Asset Management module
• Controlling ( CO) module
− Overhead Management− Internal Orders
− Profit center analysis overview
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• Configuration and organization
• Cash Management
− Manual Check Deposit
− Manual Bank Statement
• Special Ledger
• Integration workshop− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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2.7.1.5 TACO10 – Controlling – Foundation Release 4.6
Length
• 10 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in controlling
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality.
• An overview of organizational structures and functionality in the Financials ( FI) module.
• An overview of organizational structures and functionality in the Controlling ( CO)module.
Course Content
• Overview of business processes in financials and controlling
• Overview of Financial Accounting ( FI) module and Reporting
− Organizational structures
− G/L accounting
− Accounts payable accounting
− Accounts receivable accounting
• Overview of Cost Management and Controlling
• Overhead Management
− Master data
− Data flow
− Event-based posting
− Period-end activities
− Planning
− Variance calculation
− Reconciliation with FI
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2.7.1.6 TACO20 – Controlling – Extended Release 4.6
Length
• 5 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An overview of organizational structures and functionality in the Financials ( FI) module.
• An overview of organizational structures and functionality in the Controlling ( CO)module.
• An in-depth study of functionality and configuration in Overhead Management.
Course Goals
• A study of functionality in the Internal Orders, Report Painter and Schedule Manager.
Course Content
• Overhead Orders
− Budget management and availability control
− Data flow
− Period-end closing
− Planning
• Basics of the Report Painter
• Overview of the Schedule Manager
• Overview of SAP implementation tools and ASAP
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2.7.1.7 TACO30 – Controlling – Competence Release 4.6
Length
• 15 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• An in-depth study of the functionality and configuration in the Cost Center Accounting,Internal Orders and Report Painter
Course Goals
• An in-depth study of functionality in Product Cost Planning, Cost Object Controlling, Activity Based Costing, Profitability Analysis and Profit Center Accounting.
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes.
• Detailed preparation for the R/3 Application Consultant certification test in Controlling.
• The ability to work on SAP implementation projects under expert guidance andsupervision.
Course Content
• Product Cost Planning
− Master data
− Material costs
− Production costs
− Overhead costs
− Product cost estimate using bill of material and routing
− Product cost estimate without quantity structure
− Reference and simulation costing
− Costing variants
• Cost Object Controlling
− Cost Objects
− Simultaneous costing
• Overview of Activity Based Costing
− Basic data and structures− Planning
− Actual postings
− Process template and environment
• Profitability Analysis
− Costing-based and account based methods
− Master data
− Valuation and derivation
− Flow of actual values
− Plan integration and planning tools
− Multi dimensional Drill-Down Reporting
• Profit Center Accounting− Account based period accounting method
− Basic settings
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− Object assignment to profit center
− Actual data flow
− Transfer prices
− Profit center planning
• Integration workshop
− Setting up a model company− Mapping and presentation of business processes
• Review and certification test
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2.7.1.8 TACO40 – Controlling Release 4.6
Length
• 25 Days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound business know-how in controlling
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• An overview of SAP functionality.
• An introduction to the SAP implementation tools.
• An in-depth study of functionality in the Controlling ( CO) module.
• An opportunity to use the module know-how acquired to set up an integrated modelcompany based on predefined business processes.
• Detailed preparation for the R/3 Application Consultant certification test in Controlling
• The ability to work on SAP implementation projects under expert guidance andsupervision
Course Content
• Overview of business processes in financials and controlling
• Overview of SAP implementation tools and ASAP
• Overview of Financial Accounting ( FI) module and Reporting
− Organizational structures
− G/L accounting
− Accounts payable accounting
− Accounts receivable accounting
• Overview of Cost Management and Controlling
• Overhead Management
− Master data
− Data flow
− Event-based posting
− Period-end activities
− Planning
− Variance calculation
− Reconciliation with FI
• Overhead Orders
− Budget management and availability control
− Data flow
− Period-end closing
− Planning
• Profitability Analysis
− Costing-based and account based methods
− Master data− Valuation and derivation
− Flow of actual values
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− Plan integration and planning tools
− Multi dimensional Drill-Down Reporting
• Basics of the Report Painter
• Product Cost Planning
− Master data
− Material costs− Production costs
− Overhead costs
− Product cost estimate using bill of material and routing
− Product cost estimate without quantity structure
− Reference and simulation costing
− Costing variants
• Cost Object Controlling
− Cost Objects
− Simultaneous costing
• Overview of Activity Based Costing
−Basic data and structures
− Planning
− Actual postings
− Process template and environment
• Profit Center Accounting
− Account based period accounting method
− Basic settings
− Object assignment to profit center
− Actual data flow
− Transfer prices
− Profit center planning
• Integration workshop
− Setting up a model company
− Mapping and presentation of business processes
• Review and certification test
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2.7.1.9 TASEM2 – Strategic Enterprise Management Release 3.0
Length
• 10 Days
Target Audience
Application Consultants from SAP Partners
Prerequisites
Essential
• Basic business management knowledge from the areas of enterprise controlling andenterprise management.
• Sound business know-how in the area of financials.
• Basic knowledge of BW
Recommended• Experience in the organizational structures, functionality and configuration of the SAP
Financials or Controlling areas
• VBA Programming know-how
Course Goals
• Understand the advantages of a comprehensive software system for strategic enterpriseplanning
• Describe the practical business scenarios for strategic enterprise management
• Understand the functions and connections between the components of SEM and their integration with other R/3 components
• Understand the integration points between SEM and BW• Acquire detailed knowledge of possible applications for, and the application-specific
configuration of the main CPM functions
• Use the CPM functions for performance management in an enterprise, particularlyoperative target setting and analyzing deviations
• Realize business management requirements and end-user scenarios in: Data models,Planning models, Simulation model, Planning methods, Planning layouts
• Carry out system implementation, customizing, and integration with other SAP SEMapplications
• Prepares participants for the ”mySAP Financials – SEM Certified Consultant” test.
Course ContentSEM Overview
• Using SEM as a group controlling system
• Integration with operative components
• Strategic planning
• Enterprise planning
• Obtaining information internally and externally
• Company and management consolidation ( Business Consolidation)
• Management reporting
• Performance monitoring with Balanced Scorecard and Management Cockpit
• Stakeholder Relationship Management
•Connecting to the Business Information Warehouse ( BW)
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BW for SEM
• BW Architecture
• BW infoCubes
• BW InfoSources
• Data loading and monitoring
•Building Custom Objects in BW
• Building queries in BW
• Linkage to SEM-Measure Catalogue, SEM-BSC, SEM-MC, SEM-BPS, BCS
SEM-Corporate Performance Monitor
• Balanced Scorecards: Analysis of a Balanced Scorecard, Modeling a strategy, Linkingthe strategy to key figures and initiatives, Target setting with key figures
• Management Cockpit: Definition of walls, logical views, and frames, Definition of aCockpit hierarchy
• Overview of Business Explorer: Analysis and drilldown reporting
SEM-Business Planning and Simulation
• Data modelling and data collection• Layout Builder
• Parameterizing planning methods
• Dynamic simulation
• Simulation and model optimization
• SEM ABM Bridge
Review and Certification test
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2.7.2 Technical Consultant
See: 3.2 mySAP Technology – Solution Management Page 86
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2.8 mySAP Workplace
© SAP AG 2000
Prerequisite Application Consultant
mySAP Workplace Partner Curriculum
Certified or
experienced
Consultant
mySAP.com Workplace
TAMY10 5 days
Technical Consultant
See: 3.2 mySAP Technology – Solution Management Page 86
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2.8.1 Application Consultant
See: 2.4 mySAP E-Procurement
2.4.2.5 TAMY10 – mySAP.com Workplace Page 47
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2.8.2 Technical Consultant
See: 3.2 mySAP Technology – Solution Management Page 86
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3 Infrastructure and Services
3.1 mySAP Technology – Development
© SAP AG 2000
Prerequisite Application Development Consultant
mySAP Technology - Development Partner Application Curriculum
ABAP Workbench
Basics
TABC41 10 daysCertification
ABAP Appl.
ConsultantPrerequisite
Knowledge
Interfaces for Data
Transfer
TABC43 5 days
Advanced
Programming in ABAP
Development
Workbench
TABC42 10 days
PrerequisiteKnowledge
Certification
ABAP Appl.Consultant Application Development - ABAP Workbench Academy
TABC40 25 days
Prerequisite
Knowledge
Certification
Web Appl.
ConsultantmySAP Web Application
Development Academy
TABC48 5 days
Cert. ABAP
Consultant
Certification
Interface Dev.
ConsultantmySAP Interface
Development Academy
TABC47 5 days
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3.1.1 Application Development Consultant
3.1.1.1 TABC40 – Application Development – ABAP WorkbenchAcademy 4.6
Length
• 25 days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
•Sound IT know-how, preferably operating system know-how
• Experience in another programming language
• Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows
Course Goals
• This course is designed for ABAP beginners and application consultants with appropriateIT know-how, who wish to obtain certification as R/3 consultants for the ABAPWorkbench after the 5 week training.
• Participants will learn about the ABAP programming language, and will learn how to usethe ABAP Workbench tools to develop their own business applications
• Participants will learn to enhance the standard SAP software to meet specific customer
requirements.• This course also covers: the advantages of the client/server architecture for
programming; performance issues; procedures and special features of developmentprojects.
Course Content
• ABAP Workbench Basics ( week 1 - 2 "TABC41")
− Basis technology overview
− ABAP Workbench
− ABAP Dictionary
− ABAP Development Projects
• Advanced Programming in ABAP Development Workbench ( week 3 - 4 "TABC42")
− Techniques of List Processing
− Transaction Programming
− Database Updates
− Enhancements and Modifications
• Interfaces for Data Transfer ( week 5 "TABC43")
• Review and certification test
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3.1.1.2 TABC48 – mySAP Web Application Development Academy
Length
• 5 days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Sound IT know-how
• Basic HTML and JavaScript knowledge ( recommended)
• ABAP knowledge and experience in ABAP Workbench – Concepts and Tools ( BC400),Programming User Dialogs ( BC410), Programming Database Updates ( BC414) OR
certified SAP Application Consultant for ABAP
Course Goals
• This course is designed for mySAP developers familiar with ABAP development, whowish to obtain a qualification as a mySAP Web Development Consultant after the 1 weektraining.
• Participants will learn about the selection and implementation of mySAP webprogramming models.
• Participants will learn about selecting and implementing an appropriate mySAP interfacetechnique
Course Content• mySAP Web Programming Models: The Big Picture
• Internet Transaction Server sRFC
− ITS Architecture
− SAP GUI for HTML
− Easy Web Transactions
− ITS Flow Logic
− HTML Business
− Transport and Modification Concept
• Web Application Server
− Business Server Pages
• Workplace and MiniApps• Analysis and Optimization of Web Applications
• Review and certification test
Note
• The course documentation is only available in English.
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3.1.1.3 TABC47 – mySAP Interface Development Academy
Length
• 5 days
Target Audience
• Consultants from SAP Partners
• Project team members from SAP Customers
Prerequisites
• Certified SAP Application Consultant 2000 for ABAP
Course Goals
• This course is designed for SAP Application Consultants for ABAP, who wish to obtain
qualification as a mySAP Interface Development Consultant after 1 week training.• Participants will learn about selecting and implementing an appropriate mySAP interfacetechnique
Course Content
• Overview mySAP Interface Development
• Remote Function Call ( RFC)
− sRFC
− aRFC
− tRFC
− Qrfc
• Business Application Programming Interface ( BAPI)
− Business Object Repository
− Calling BAPIs
− Enhancing BAPIs
• Application Link Enabling ( ALE)
− IDOCs and message types
− Distribution Mode
− Application Interface
• Business Connector
− Routing
− Mapping ( Business Connector Developer)
• Examination
Note
• The course documentation is only available in English.
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3.2 mySAP Technology – Solution Management
© SAP AG 2000
Prerequisite Technical ConsultantmySAP Technology - Solution Management Partner Curriculum
Level 3R/3 Administration
on UNIX
TABC10 15 days Certification
Technical
ConsultantPrerequisite
Knowledge
Performance
Analysis & Tuning
TABC30 5 days
DBA ORACLE
TABC20 5 days
Prerequisite
Knowledge
Certification
Technical
ConsultantTechnical Consultant
Training - UNIX / ORACLE
TABCUO 25 days
R/3 Administration
on NT
TABC11 15 days Certification
Technical
ConsultantPrerequisite
Knowledge
Performance
Analysis & Tuning
TABC30 5 days
DBA ORACLE
TABC20 5 days
Prerequisite
Knowledge
CertificationTechnical
ConsultantTechnical Consultant
Training - NT / ORACLE
TABCNO 25 days
R/3 Administration
on NT
TABC11 15 days Certification
Technical
ConsultantPrerequisite
Knowledge
Performance
Analysis & Tuning
TABC30 5 days
DBA MS SQL
Server
TABC21 5 days
Prerequisite
Knowledge
Certification
Technical
ConsultantTechnical Consultant Training
- NT / MS SQL Server
TABCNS 25 days
© SAP AG 2000
Level 3Prerequisite Technical Consultant – Enhanced Training
mySAP Technology - Solution Management Partner Curriculum
Cert. Technical
ConsultantSAP R/3 Operating System and Database Migration
TABC92 3 days
Cert. Technical
ConsultantDB2 UDB on UNIX and Windows NT
TABC67 3 days Add. Certification
Technical
Consultant
Cert. Technical
ConsultantmySAP.com Upgrade Training
TAU4BC 5 days Re-Certification
Technical
Consultant
Technical Consultant – Upgrade Training
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3.2.1 Technical Consultant
3.2.1.1 TABCUO – Technical Consultant Training – UNIX/ORACLE
TABC10: 1. + 2. + 3. Week
Technical Consultant Training 1 - R/3 Administration on UNIX
TABC20: 4. Week
Technical Consultant Training 2 - DBA ORACLE
TABC30: 5. Week
Technical Consultant Training 3 - Performance Analysis &Tuning
Length
• 5 weeks
Target Audience
• future SAP R/3 Technical Consultants
• experienced system administrators - UNIX
• experienced database administrators - ORACLE
• with no or less R/3 knowledge.
Prerequisites
• In-depth knowledge of the UNIX operating system, ORACLE database and TCP/IPnetwork administration.
• Practical experience of the UNIX operating system, ORACLE database and TCP/IPnetwork administration is essential for passing the ”SAP R/3 Certified TechnicalConsultant UNIX/ORACLE” exam.
Course Goals
• Course participants receive comprehensive expert level training in R/3 Systemmanagement.
• The course prepares participants for the ”SAP R/3 Certified Technical ConsultantUNIX/ORACLE” test.
Course Content
• Week 1 ( OS dependent, DB independent) - "TABC10"− R/3 Basis Technology
− R/3 System Management UNIX
− Technical Core Competence
− R/3 Installation Check
• Week 2 + 3 ( OS and DB independent) - "TABC10"
− R/3 Advanced System Administration
− SAP Workplace Core Competence
− ITS Administration
− Software Logistics
− ASAP Technical Implementation
• Week 4 ( OS independent, DB dependent) - "TABC20"
− Database Administration - ORACLE
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− SQL Cache Analysis - ORACLE
• Week 5 ( OS independent, DB dependent) - "TABC30"
− R/3 Workload Analysis
− Technical Optimization of ALE Processing
• Review and certification test
Note
• During the first week of the course, we will address operating system dependent topicsfor performing the R/3 administration. The fourth week addresses database specifictopics for the R/3 database administration. The fifth week covers specific topics for SAPR/3 Technical Consultants.
• Training material is in English. The training course does not include the installation of anactual system.
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3.2.1.2 TABCNO – Technical Consultant Training – NT/ORACLE
TABC11: 1. + 2. + 3. Week
Technical Consultant Training 1 - R/3 Administration on NT
TABC20: 4. Week
Technical Consultant Training 2 - DBA ORACLE
TABC30: 5. Week
Technical Consultant Training 3 - Performance Analysis &Tuning
Length
• 5 weeks
Target Audience
• future SAP R/3 Technical Consultants• experienced system administrators - NT
• experienced database administrators - ORACLE
• with no or less R/3 knowledge.
Prerequisites
• In-depth knowledge of the NT operating system, ORACLE database and TCP/IP networkadministration.
• Practical experience of the NT operating system, ORACLE database and TCP/IP networkadministration is essential for passing the ”SAP R/3 Certified Technical ConsultantNT/ORACLE” exam.
Course Goals
• Course participants receive comprehensive expert level training in R/3 Systemmanagement.
• The course prepares participants for the ”SAP R/3 Certified Technical ConsultantNT/ORACLE” test.
Course Content
• Week 1 ( OS dependent, DB independent) - "TABC11"
− R/3 Basis Technology
− R/3 System Management NT
− Technical Core Competence− R/3 Installation Check
• Week 2 + 3 ( OS and DB independent) - "TABC11"
− R/3 Advanced System Administration
− SAP Workplace Core Competence
− ITS Administration
− Software Logistics
− ASAP Technical Implementation
• Week 4 ( OS independent, DB dependent) - "TABC20"
− Database Administration - ORACLE − SQL Cache Analysis - ORACLE
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• Week 5 ( OS independent, DB dependent) - "TABC30"
− R/3 Workload Analysis
− Technical Optimization of ALE Processing
• Review and certification test
Note
• During the first week of the course, we will address operating system dependent topicsfor performing the R/3 administration. The fourth week addresses database specifictopics for the R/3 database administration. The fifth week covers specific topics for SAPR/3 Technical Consultants.
• Training material is in English. The training course does not include the installation of anactual system.
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3.2.1.3 TABCNS – Technical Consultant Training – NT/MS SQLServer
TABC11: 1. + 2. + 3. Week
Technical Consultant Training 1 - R/3 Administration on NT
TABC21: 4. Week
Technical Consultant Training 2 - DBA MS SQL Server
TABC30: 5. Week
Technical Consultant Training 3 - Performance Analysis &Tuning
Length
• 5 weeks
Target Audience• future SAP R/3 Technical Consultants
• experienced system administrators - NT
• experienced database administrators - MS SQL Server
• with no or less R/3 knowledge.
Course Goals
• Course participants receive comprehensive expert level training in R/3 Systemmanagement.
• The course prepares participants for the ”SAP R/3 Certified Technical Consultant NT/MSSQL Server ” test.
Prerequisites
• In-depth knowledge of the NT operating system, MS SQL Server database and TCP/IPnetwork administration.
• Practical experience of the NT operating system, MS SQL Server database and TCP/IPnetwork administration is essential for passing the ”SAP R/3 Certified TechnicalConsultant NT/ MS SQL Server ” exam.
Course Content
• Week 1 ( OS dependent, DB independent) - "TABC11"
− R/3 Basis Technology
− R/3 System Management NT
− Technical Core Competence
− R/3 Installation Check
• Week 2 + 3 ( OS and DB independent) - "TABC11"
− R/3 Advanced System Administration
− SAP Workplace Core Competence
− ITS Administration
− Software Logistics
− ASAP Technical Implementation
• Week 4 ( OS independent, DB dependent) - "TABC21"− Database Administration - MS SQL Server
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− SQL Cache Analysis - MS SQL Server
• Week 5 ( OS independent, DB dependent) - "TABC30"
− R/3 Workload Analysis
− Technical Optimization of ALE Processing
• Review and certification test
Note
• During the first week of the course, we will address operating system dependent topicsfor performing the R/3 administration. The fourth week addresses database specifictopics for the R/3 database administration. The fifth week covers specific topics for SAPR/3 Technical Consultants.
• Training material is in English. The training course does not include the installation of anactual system.
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3.2.1.4 TABC39 ( delivered via IBM as ESP39K) – TechnicalConsultant Training - UNIX / DB2-390
Length
• 20 days
Target Audience
• future SAP R/3 Technical Consultants
• experienced system administrators - UNIX
• experienced database administrators - DB2-390
• with no or less R/3 knowledge.
Prerequisites
• In-depth knowledge of the OS/390 and UNIX operating system, DB2-390 database andTCP/IP network administration.
• Practical experience of the OS/390 and UNIX operating system, DB2-390 database andTCP/IP network administration is essential for passing the ”SAP R/3 Certified TechnicalConsultant UNIX/DB2-390” exam.
Course Goals
• Course participants receive comprehensive expert level training in R/3 Systemmanagement.
• The course prepares participants for the ”SAP R/3 Certified Technical ConsultantUNIX/DB2-390” test.
Course Content
• R/3 Basis Technology
• R/3 System Management UNIX
• Technical Core Competence
• R/3 Installation Check
• R/3 Advanced System Administration
• SAP Workplace Core Competence
• ITS Administration
• Software Logistics
• ASAP Technical Implementation
• Database Administration - DB2-390
• R/3 Workload Analysis
• Technical Optimization of ALE Processing
Note
• Training material is in English.
• We recommend that you bring a laptop with CD-ROM drive to review self-study coursecontents after training hours and over weekends.
• The training course does not include the installation of an actual system.
• On the last day of the course, participants will have the chance to take the ”SAP R/3Certified Technical Consultant UNIX/DB2-390” exam. The exam fee is included in the coursefee.
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Contact in IBM
• Rolf Bienert
IBM GmbH
Bildungszentrum ( KST 2940)Theodor-Althoff Str. 145133 Essen
Phone: +49-201-7297-345Email: [email protected]
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3.2.1.5 TABCAS – Technical Consultant Training AS/400
Length
• 4 weeks
Target Audience
• future SAP R/3 Technical Consultants
• experienced system administrators – AS/400
• experienced database administrators – DB2/400
with no or less R/3 knowledge
Prerequisites
• In-depth knowledge of the AS/400 operating system, DB2/400 database and TCP/IPnetwork administration
• Practical experience of the AS/400 operating system, DB2/400 database and TCP/IPnetwork administration is essential for passing the ”SAP R/3 Certified Technical Consultant AS/400” exam.
Course Goals
• Course participants receive comprehensive expert level training in R/3 Systemmanagement.
• The course prepares participants for the ”SAP R/3 Certified Technical Consultant AS/400” test
Course Content
• Software Logistics
• ASAP Technical Implementation
• Database Administration R/3 Basis Technology
• R/3 System Management AS/400
• Technical Core Competence
• R/3 Installation Check
• R/3 Advanced System Administration
• SAP Workplace Core Competence
• ITS Administration
• DB2/400
• R/3 Workload Analysis
• Technical Optimization of ALE Processing• Review and Certification Test
Note
• Training material is in English. The training course does not include the installation of anactual system.
• On the last day of the course, participants will have the chance to take the ”SAP R/3Certified Technical Consultant AS/400” exam. The exam fee is included in the course fee.
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3.2.1.6 TABC67 – DB2 UDB on UNIX and Windows NT
Length
• 3 days
Target Audience
• experienced, certified „SAP R/3 Technical Consultants“
• very experienced SAP customers with at least 6 months of production system experience
Prerequisites
• certified „SAP R/3 Technical Consultants“, e.g. UNIX/ORACLE, NT/SQL Server
Course Goals
• This course communicates the deep integration of R/3 and DB2 Universal Database
running on UNIX and Windows NT systems.• It delivers in-depth knowledge about DB2 specific administration issues on R/3.
• One of the tasks in this course is the mastering of an R/3 Installation on Linux Servers
• Main emphasis is put on the technology and architecture of DB2 Universal DatabaseVersion 6 and 7.
• The operating system independent administration of R/3 Release 4.6 on DB2 UDB will befrequently discussed.
Course Content
• SAP course BC535 ( “TCC DB2 UDB on UNIX and Windows NT” )
• Installation of R/3. 4.6B/C on Linux Servers with the help of Installation Guides andfurther documentation
• Database-Backup / Restore
• Redirected Restore - Transformation of the Database Layout
• Database-Recovery Scenarios
• Database-Log-File Handling
• Database-Monitoring and CCMS
• Fault Analysis
• Analysis of the System Load
• DB Tuning Tips &Tricks
• High Availability Options
• Explanation of the installation process ( theory)
• Practical installation of a complete R/3 System on a DB2 UDB Database under Linux− Theory: Explanation of the Installation process
− Practical: Linux System adjustment and setup, Installation of the DB2 Databasesoftware and of a central Instance, Build and Load of the R/3 Database, R/3- and DB2-specific follow up tasks
• Hands-On excercises on installed R/3 systems for more detailed administrationknowldege
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Note
• The course will not cover DB2/390 or DB2/400.
• The course documentation is only available in English
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3.2.1.7 TABC92 – SAP R/3 Operating System and DatabaseMigration
Length
• 3 days
Target Audience
• Experienced certified „SAP R/3 Technical Consultants“, minimum release 4.0/4.x, fromPartner Companies
Prerequisites
• Experienced certified „SAP R/3 Technical Consultants", minimum release 4.0/4.x, of anyoperating system and database
Course Goals
• The training communicates in a compact form how to migrate a hardware platform,operating system and database ( heterogeneous migration).
Course Content
• R/3 - Platforms and licensing
• What does "Migration" mean: Homogeneous and heterogeneous migration?
• Effects of a heterogeneous migration
• SAP Migration service
• Requirements for a migration
•
Migration process ( Enrolment, migration project, approval, Hardware procurement,Remote access, ...)
• Migration tools
• Migration - preparation
• Demonstration of a final migration
• Migration - follow-up
• Database and R/3 Release Miscellaneous
Note
• The course documentation is only available in English.
• A database migration will be demonstrated during the course. No practical exercises are
included.
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3.2.1.8 TAU4BC – mySAP.com Upgrade Training
Length
• 5 Days
Target Audience
• Experienced, certified SAP R/3 Technical Consultants 4.0
Prerequisites
• Certified SAP R/3 Technical Consultants 4.0
• Essential
− Working knowledge of NT Server or Workstation
− Working knowledge of Microsoft Internet Information Server
− Basic Internet Concepts ( Web Server, http( s), HTML)
Course Goals
• Learn and understand the essential changes in SAP R/3 Basis Administration betweenR/3 Release 4.0B and 4.6B
• Understand the mySAP.com Workplace
• Learn how to administer the mySAP.com Workplace
• Understand the concepts of the mySAP.com Workplace and its components.
• Understand how to configure and administer the mySAP.com Workplace and itscomponents.
Course Content
• Delta in R/3 Basis Administration Release 4.0B - 4.6B
− Frontend
− OCS Packages and R/3 Upgrades
− System Administration Assistant
− Central User Management
− Software Logistics
− Modification Assistant
− CCMS Monitoring
• mySAP.com Workplace - Overview
− Architecture, Security, Roles, MiniApps, Drag&Relate
• Technical Core Competence - Workplace
− Workplace Architecture
− Workplace Configuration
− Software Logistics
− Single Sign On
− Internet Transaction Server Configuration and Monitoring
Notes
• We recommend that you attend this workshop after gaining a basic familiarity with R/3System administration.
• The course material is in English.
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• The course prepares the participants to upgrade their existing SAP Technical Consultantcertificate 4.0 to certification 2000 level ( R/3 4.6 including Workplace).
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3.3 mySAP Technology – Workflow
© SAP AG 2000
Level 3Prerequisite Application Consultant
mySAP Technology - Workflow Partner Application Curriculum
Prerequisite
Knowledge
Certification
WF
Application
Consultant
SAP Business Workflow
Academy
TAWF10 10 days
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3.3.1 Application Consultant
3.3.1.1 TAWF10 – SAP Business Workflow Academy Release 4.6
Length
• 2 weeks
Target Audience
• Experienced SAP R/3 consultants who wish to train to become certified SAP BusinessWorkflow consultants
• Administrators and project team members from partners, who have a very goodknowledge of SAP R/3 and wish to implement major workflow projects
Prerequisites
• In-depth knowledge of SAP R/3 ( R/3 architecture, good knowledge of at least one R/3application)
• Solid ABAP Workbench knowledge and experience
• Experience of customer projects or business processes, or a business background
Course Goals
• The training provides participants with important information on how to successfully planand implement projects with SAP Business Workflow.
• The training helps consultants prepare for the examination to become certified SAPBusiness Workflow consultants.
Course Content
• Areas of application and general overview
• SAP Business Workflow architecture
• Workflow implementation projects with ASAP
• Role-based consolidation units, in which the participants are given detailed informationabout the concepts and technology behind SAP Business Workflow, and consolidatewhat they have learned with practical exercises. The role-based course structurefacilitates access to the material with a task-oriented viewpoint. The consolidation unitsare split according to the following roles: project manager, workflow user, workflowdeveloper, system integrator and workflow administrator.Topics include:
− Business Workplace− Workflow design
− Workflow templates, Workflow Wizards, ad hoc functionality
− Development environment, Business Object Repository
− Single-step/multistep tasks, events, containers, routing, WAPIs
− Organizational Management, roles
− Runtime system
− Reporting, Workflow Information System
− Configuration, administration, tuning, error handling
− Integration technologies for SAP Business Workflow ( for example, the integration of MS Outlook, Lotus, SAPforms, workflow and archiving, Web integration)
• Review and certification test
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3.4 mySAP Technology – CSP Development
© SAP AG 2000
Level 3Prerequisite Complementary Software Partner (CSP)
mySAP Technology - CSP Development Partner Curriculum
Prerequisite
KnowledgeSAP Integration Technologies Overview
TACA90 5 days
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3.4.1 Application Consultant
3.4.1.1 TACA90 – SAP Integration Technologies Overview
Length
• 5 days
Target Audience
• Developers of SW-Partner Companies
• Technical Project Leader of SW-Partner Companies
Prerequisites
• Knowledge of the programming languages C/C++ is required, knowledge of Visual Basicoptional.
Course Goals
• This course provides an overview of connecting complementary applications to R/3 usingSAP Business Interfaces.
• Developers and technical project leaders get an overview of the R/3 Basis Technologyand SAP‘s technologies for interoperability between R/3 and external applications.
• The overview of the R/3 Basis Technology includes the R/3 client/server architecture aswell as the use of the SAP Graphical User Interface ( SAPGUI).
• Interface programming starts with an overview of SAP‘s integration technologies,followed by a discussion of the integration-related R/3 tools and integration-relatedcustomizing options.
• The overview about SAP‘s Business Interfaces shows what business interfaces on theapplication level are available along major business processes supported by a standardR/3 system.
• To deepen the understanding of how to link external applications to R/3 exampleprograms for business interfaces are presented.
• Practical exercises including writing, compiling and running example programs are alsoprovided.
• Example programs and practical exercises are performed in a Windows-basedenvironment using C/C++ and Visual Basic.
• This class focuses on integration issues on the server level using SAP IntegrationTechnologies and SAP Business Interfaces.
• Desktop integration issues are not covered.• Using business interfaces for Internet integration is mentioned briefly and covered in
detail by a different class.
• Information about SAP‘s Complementary Software Program shows a wide range of partnership possibilities to benefit from business, sales and marketing support of their interface to SAP.
• Integration &Certification Services are presented to explain what technical support isprovided for software partners as part of the Complementary Software Program.
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Course Content
• R/3 Basis Technology
− Basis System and System Environment
− Client/Server Concept
− The Core of the System
− The User Interface• Remote Function Call ( RFC)
• Business Application Programming Interface ( BAPI)
• Application Link Enabling ( ALE)
• Complementary Software Program
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4 Contact Person Lists
4.1 Americas
Argentina &Chile Maria [email protected]
Tel: +54/1-317-1796Fax: +54/1-317-1701
BrazilSilvia [email protected]
Tel: +55/11-5503-454Fax: +55/11-5505-944
CanadaColette [email protected]
Tel: +1/416-228-2885Fax: +1/416-228-0488
MexicoMaria Fabiola [email protected]
Tel: +52/5-201-9512Fax: +52/5-201-9501
U.S.A.Margaret [email protected]
Tel: +1/781-672-6585Fax: +1/781-684-6410
Venezuela, Colombia &Peru
Natali Holzhacker [email protected]
Tel: +58/2-276-5576Fax: +58/2-276-5520
4.2 Europe &Africa
BelgiumMichael [email protected]
Tel: +32/2-6746-512Fax: +32/2-6746-749
FranceIsabelle Muther [email protected]
Tel: +33/1-49-74-4567Fax: +33/1-49-74-4520
GermanyHenrike [email protected]
Tel: +49/6227-7-64622Fax: +49/6227-7-43850
HollandMarieke [email protected]
Tel: +31/73-645-7548Fax: +31/73-645-7699
Italy Michela [email protected] Tel: +39/65-4276Fax: +39/65-1800
Nordic CountriesTina [email protected]
Tel: +45/43-26- 39-07Fax: +45/43-26-38-89
SpainMichael [email protected]
Tel: +34/91-456-47760Fax: +34/91-456-72 01
SwitzerlandPeter [email protected]
Tel: +41/62-2120-224Fax: +41/62-2130-487
United KingdomClare [email protected]
Tel: +44/181-917-6639Fax: +44/181-917-4050
7/16/2019 Sap Solution Academy
http://slidepdf.com/reader/full/sap-solution-academy 107/107
South AfricaMelissa [email protected]
Tel: +27/11-235-6281Fax: +27/11-235-6271
4.3 Asia Pacific &Australia
ChinaStella [email protected]
Tel: +86/01-0656-18868Fax: +86/01-0852-98572
Hong KongRita [email protected]
Tel: +852-2539-1823Fax: +852-2539-1818
IndiaSaadia [email protected]
Tel: +91/91-22-4326943Fax: +91/91-22-4326972
JapanYaeko Machida
Tel: +81/3-5531-1507
Fax: +81/3-5531-1099
KoreaKyungmi [email protected]
Tel: +82/2-3775-0220Fax: +82/2-3775-0268
MalaysiaGigi [email protected]
Tel: +65/768-6595Fax: +65/249-18-1858
Philippines / Indonesia /Thailand
Gigi [email protected]
Tel: +65/768-6595Fax: +65/249-18-1858
Singapore Gigi [email protected]
Tel: +65/768-6595Fax: +65/249-18-1858
TaiwanEileen [email protected]
Tel : +886/2-2546-1800Fax : +886/2-2514-6408
AustraliaVictoria [email protected]
Tel: +61/612-9935-4838Fax: +61/612-9935-4520