SAP Update and Future Directions - herug.utoronto.ca2009-+SAP+Future+Directions.pdf · SAP SLCM provides “out of the box” Enterprise Services to establish the connection between

SAP Update and Future Directions

Dr. Harald Pitz, Industry Business Unit Higher Education & ResearchJune 9th, 2009

© SAP 2009 / Page 2© SAP 2008 / Page 2

Legal Disclaimer

This presentation outlines our general product direction and should not berelied on in making a purchase decision. This presentation is not subject toyour license agreement or any other agreement with SAP. SAP has noobligation to pursue any course of business outlined in this presentation or todevelop or release any functionality mentioned in this presentation. Thispresentation and SAP's strategy and possible future developments are subjectto change and may be changed by SAP at any time for any reason withoutnotice. This document is provided without a warranty of any kind, eitherexpress or implied, including but not limited to, the implied warranties ofmerchantability, fitness for a particular purpose, or non-infringement. SAPassumes no responsibility for errors or omissions in this document, except ifsuch damages were caused by SAP intentionally or grossly negligent.

© SAP 2009 / Page 3

Selected New Customer and ContractsHigher Education and Research 2008-2009

University of Helsinki + 7 Finnish Universities – SAP Financials

Leeuwenboorgh Opleidung ROC – SAP SLCM (“Edictis”)

King Abdullah University of Science & Technology – SAP ERP + SLCM

University of Amsterdam – SAP CRM

Fachochschule Frankfurt – SAP SLCM

University of Basel – SAP Netweaver

MIgros – SAP Netweaver

Open University of Catalonia – SAP ERP + CRM

Universidad de los Andes, Colombia – SAP ERP

Universidad Mayor, Chile – SAP SLCM

National University of Singapore – SAP GRC, X-RPM, CRM

Higher Education Commission, Pakistan – SAP Financials

New South Wales Department of Education – SAP ERP

Dhurakij Pundit University, Thailand – SAP SLCM

University of Shanghai – SAP SLCM

Universitas Bina Nusantara, Indonesia – SAP ERP

© SAP 2009 / Page 4

Higher Education & ResearchGo Lives 2008-2009

Student Lifecycle Management Go Lives:

University of Maastricht, Netherlands (EHP 4 – May 2009)

ROC Leeuwenborgh, Netherlands (EHP 4 – April 2009)

Northern Kentucky University, US (EHP 4 – May 2009)

Central Michigan University, US (EHP 4 – May 2009)

Katholieke Universiteit Leuven (KUL), Belgium (EHP 4 – May 2009)

Soongsil University (South Korea) (EHP 3 – September 2008)

Fundacion Duoc (Chile) – (EHP 3 – December 2008)

British Council Rollout to Teaching Centers in Middle East, Italy, and Spain

Dhurakij Pundit University (Thailand) (EHP 4 – May 2009)

University of Mississippi Medical Center:scheduled to go live with EHP 4 June 15

© SAP 2009 / Page 5

Higher Education & ResearchGo Lives 2008-2009

Other Go Lives:

University of Basel, Switzerland (SAP NetWeaver Identity Management – April 2009)

Baylor College of Medicine, US (Mobile Asset Tracking Solution – Q4/2008)

University of Karlsruhe (SAP ERP 6 – January 2009)

University of Michigan (SAP Business Planning and Consolidation (BPC))

University of Warwick, UK (SAP GRC – January 2009)

University of Leicester, UK (SAP Grants Management)

© SAP 2009 / Page 6

Higher Education & Research Solution

DifferentiationandInnovationfor academicexcellence

AnalyticsReliable Data for Enterprise Planning, Reporting, and Compliance

Academic Excellence

Enterprise Resource ManagementThe Foundation for a better-run University

Development

Donor and AlumniManagement

Research

Research ProposalManagementResearch ExecutionManagement

Teaching

Student LifecycleManagement

ProductivityandEfficiencyfor businessefficiency

Enterprise Technology PlatformThe Foundation for Integration and Collaboration

© SAP 2009 / Page 7

HCM – new functionality and User interfaces for…Talent ManagementEmployee Performance ManagementRecruitment

CE enablement for…Cross Application Timesheets and Leave RequestsTime EvaluationTime Management and Benefits reports

Business Function Time and Labor Management for CEEnhancements to Manager’s Workplace (TMW)Time Entry on multiple personnel assignments via CATS regularEnhanced ESS Time Quota service and new ESS Leave overview ServiceEnablement of further functions and operations in RPTIME01 for CE

Personnel Actions for CE…HiringChange of Legal PersonTerminationLeave of AbsenceChange in Payroll Area

PayrollSalary Overpayment Recovery processing

FinancialsTreasury enhancements to support Endowment accounting

HCM/Financials EhP 4 Highlights

© SAP 2009 / Page 8

Key BenefitsSolution Enhancements

Enhanced student experience• Flexible user interface• Improved student services• Better access & navigation

Improved student performance• More accurate records• Improved audit evaluation• Enhanced recording and

tracking of performance• Better communication with

students

More efficient administration• Greater financial control• More accurate booking• Automated processing

More effective teaching• Integrates classroom and

back-office management• Better class scheduling

options

Improved Educational Management with Business Suite 7:Student Lifecycle Management Enhancements

Student LifecycleManagement (SLCM)Enhancements

BS7 helps you to providebetter student services,including self-services, andto more efficiently managestudent attendance,registration, progress andperformance. Tighterintegration to other coresystems, such as LearningManagement Systems, isalso offered to add supportand value to the wholeeducational enterprise fromthe back-office to theclassroom.

Usability and self-service• Course registration self-service• Student portal role• Academic work user interface

Student auditing & tracking• Attendance tracking• Degree Audit• Appraisal self-service (“Online

Grading”)• Stored performance indexes• Module correspondence

Automation & workflow• Fee calculation• New prerequisite framework• Post processing framework

Integration & implementation• Enterprise Services for Learning

Management Systems (LMS)• Event planning

ProvostEnrollmentManager Registrar Faculty

© SAP 2009 / Page 9

Course Registration Self ServiceA flexible user interface for course registration allows students to manage their course planningand booking via self-service in one place. During course registration, the software checksstudents’ schedules for time conflicts, pre- and co-requisites, or other requirements.

Student Portal RoleA student role including iViews, Pages & Worksets and a service map for the student is available

Academic Work User Interface ChangesAcademic Work of student will be accessible as direct transactions (standard and extendedmaintenance) outside the student file‘Student Search’ in both transactions allows for quick navigation from student to studentIMG task allows for derivation of credit assignmentsAvailable BAdI helps to perform overall validation of all data entered

Appraisal Self-Service ('Online Grading') available as Web Dynpro for ABAP application

Graduation records can be created directly from ‘student view’ (previously only possible in‘program view’)

SAP Student Lifecycle Management EHP4Usability & Self-Services

© SAP 2009 / Page 10

Attendance Tracking:A Web UI is offered to record absence/attendance of students for each occurrenceof an event.Attendance results can be incorporated into overall appraisals.

Degree Audit EnhancementsReusability of academic work: sub-requirements can be designated as being able toshare academic work with only specific other sub-requirementsSub-requirement evaluation can be prioritizedIncremental academic work assignment: sub-requirements will not use moreacademic work than is necessary

Module booking performance improvementsSwitch to disable capacity check at Module Level (pSwitch to bypass rule checks during waitlist move-up report

SAP Student Lifecycle Management EHP4Student Auditing & Tracking

© SAP 2009 / Page 11

New Prerequisite FrameworkComplex groupings of pre-requisite requirements can be created and combined withBoolean ‘OR’ logic.Significant performance improvement from previous VSR pre-requisite framework

Post Processing FrameworkInstitutions can configure completely automated follow-up processes for certainactions, such as admission, course booking, and grading. Automation of follow-upactivities or the enablement of integration scenarios can take place across systemcomponents that either cannot be supported at all without a correspondingfunctionality or can be otherwise implemented only at a much higher cost for thecustomer.

Fee Calculation enhancementsFee calculation can be done for specific Period Key, rather than date.Booking Statuses can be mapped to other Booking Statuses for pricingConfiguration for credit type (e.g. booked vs. optimal) to use in pricing.

SAP Student Lifecycle Management EHP4Automation & Workflow

© SAP 2009 / Page 12

Enterprise Services for Learning Management System integration

BAdI for many-to-many transfer articulation grade/credit distribution

Stored Performance IndicesResults of performance index calculations can be stored persistently, rather thanalways calculated on demand.A Business Intelligence extractor is provided for stored performance indices.

Event Planning BAdiThe delivered BAdi allows customers to implement their own validation rules anddata entry defaults based upon their academic rules in the Event Planning UserInterface

SAP Student Lifecycle Management EHP4Integration & Implementation

© SAP 2009 / Page 13

Blackboard (LMS) – SLCM Integrationat University of Maastricht

Goal of the integration:

Interface will be established between SAP Student Lifecycle Management andBlackboard to transfer data via PI and the Post Processing Framework (PI=ProcessIntegration) to Blackboard’s Learning Management system. The data includes, e.g.,

Relation Modules – Students (ENROLL)Modules (COURSES)Organizational units - Modules (ORG)Users => Students (USERS)

Characteristics of the Integration:At the University of Maastricht the integration will be one way only. Technically, theintegration is possible in both directions.SAP SLCM provides “out of the box” Enterprise Services to establish the connectionbetween SAP SLCM and PI. These XML-files, which include the relevant information, arecreated in SLCM and sent over to PI. Customers can enhance existing services in orderto add customer data.These services are generated each time when there is a data change in SAP SLCM.

Planned Go Live: July 2009

© SAP 2009 / Page 14

Netweaver Identity Management (IDM) IntegrationSAP Student Lifecycle Management can provide an initial load of student useraccounts to IDMCreation of user accounts in SAP Student Lifecycle Management for studentsautomatically invokes user creation in IDM insteadChanges to Student Master Data (including Business Partner changes) are sent toIDM; relevant changes are determined via BAdI implementationsChanges to student statuses (including admissions and registration) can be sent toIDMDeletion of students and locking of student users in SAP Student LifecycleManagement will update IDMNOTE: Using IDM, Portal users can automatically be created for all student users

Degree Audit EnhancementsThe BSP user interface is replaced by a Guided Activity Framework (Web Dynprofor ABAP application) for better usabilityModule exceptions for subrequirements can be persistently stored

SAP Student Lifecycle ManagementPlanned for Enhancement Package 5

© SAP 2009 / Page 15

Student File EnhancementsObject Manager has new student search capabilities: Search by Specialization andSearch by Organization UnitDirect navigation from the Academic Work Overview to the Individual Work details(including maintenance) for a module is possibleDirect navigation from the Academic Work Details to the Appraisal Note (includingmaintenance) is possible

Admissions EnhancementsAdmissions Code field can be ‘intelligent’ (i.e. user can only select fixed valuesbased on admissions status, rather than free-form entry)Requirement Profiles for Admissions Audits can be re-generated dynamically via theGUI (primary use case is change of specialization for admissions)


© SAP 2009 / Page 16

Event Planning EnhancementsRoll-forward of academic offerings can be based upon a selection method ofmodulesEvent Packages can be directly related to Module Groups

Use case 1: grouping of related sections to form a designated ‘LearningCommunity’Use case 2: ability to designate only certain sections of a course as being‘honors’ or ‘distance learning’ (via the Special Course Category modulegroups)

Events without schedules can have multiple instructor assignments (withpercentages)“Eventless Events” can have capacities, (relative) start/end dates


© SAP 2009 / Page 17

Student Self-Service EnhancementsWeb Course Registration search filter BAdI includes student and booking context asinput parameters, allowing search parameters to be filtered in a student-specificmannerRejected or withdrawn graduation requested can be re-submitted

Miscellaneous EnhancementsMass-processing report for assignment of Student Fee Category now allowsassignment of all Fee Calculation Data fieldsModules can be added to Module Plans regardless of sessions of offering (basedupon rules defined in a new BAdI)New “course demand report” shows bookings, module plan assignments, andregistration cart countsExtended Pre-requisite Framework now includes minimum grade requirement


© SAP 2009 / Page 18© SAP 2007 IBU PS Higher Education, EMEA New Lösungsmodelle, Henryk Peters , / Page 18

Partners increasingly invest in All-in-One Solutions todevelop a basis for accelerated implementation andmarket differentiation

Applicable to particular customer segments, e. g.Universities in one country

SAP SAP Partner Customer

© SAP 2009 / Page 19

SAP RPM, Grants Management and Financials

RPM

GM

PS (WBS) orFI/CO (IO)

Proposal, BudgetProposal, Budget& Plan Resources& Plan Resources

Review andReview andMonitorMonitor

ReportingReporting& Analysis& Analysis

Review andReview andApprovalsApprovals

Proposal (Pre Award) Funding

AssignAssignResourcesResources

SponsorSponsorValidationsValidations

Execution (Post Award)

Master DataMaster Dataand Budgetand Budget

InternalInternalComplianceCompliance

Post

ings

Billing,Billing,OverheadOverhead

& Reporting& Reporting


Master DataMaster Dataand Budgetand Budget

Create Grant

Cost Objects

HCM Master DataMaster Dataand Costingand Costing


Step 1. Researcher/User enters a Proposal in RPM then the relevant Decision Point is maintained in RPM.

Step 2. Central offices review / approve Proposal.

Step 3. Sponsor approves proposal and awards funding to the Organization to be managed by the Researcher.

Step 4. Project execution: Postings, monitoring and reporting.

Post

ings

Proposal, BudgetProposal, Budget& Plan Resources& Plan Resources

© SAP 2009 / Page 20

Knowledge Workers &Business Users

Knowledge Workers &Business Users

Semantic LayerSemantic Layer

Data Integration

Open to any Data Source

Data Integration

Open to any Data Source

SAP NetWeaver SAP BusinessObjects

Text AnalysisText Analysis

Data QualityData Quality

Ad-hoc Query, Analysis &Reporting

Ad-hoc Query, Analysis &Reporting

Enterprise Reporting,Dashboards

Enterprise Reporting,Dashboards

Task WorkersTask WorkersAnalystsAnalysts

PortalPortal

Master Data ManagementMaster Data Management

Analytic Engine & In-MemoryAnalytic Engine & In-Memory

Data WarehouseData Warehouse

Composition EnvironmentComposition Environment

Best connectivity to SAPBest connectivity to SAP

All EmployeesAll Employees

All Views onInformation

All Views onInformation

Open - Any SourceOpen - Any Source

Data Accuracy andConsistency

Data Accuracy andConsistency

ScalableInformation

Delivery

ScalableInformation

Delivery

TrustedInformationFoundation

TrustedInformationFoundation

Structured andunstructured

Structured andunstructured

SAP NetWeaver + SAP BusinessObjectsA Perfect Match

© SAP 2009 / Page 20

© SAP 2009 / Page 21

SAP NetWeaver PortalSAP NetWeaver Portal

SAP NetWeaverBusiness Warehouse

SAP NetWeaverBusiness Warehouse

SAP NetWeaverMDM

SAP NetWeaverMDM

ERPFinancialsOperations

Human ResourcesCorporate Services

ERPFinancialsOperations

Human ResourcesCorporate Services

CRMCRM SCMSCM

SRMSRM PLMPLM

Any Portal, Any DestinationAny Portal, Any Destination

SAP BusinessObjects EnterpriseSAP BusinessObjects Enterprise

CrystalReportsCrystalReports Web IntelligenceWeb Intelligence XcelsiusXcelsius

SAP NetWeaverBW AcceleratorSAP NetWeaverBW Accelerator

SAP BusinessObjects Data ServicesSAP BusinessObjects Data Services

Data QualityData QualityData IntegratorData Integrator

SAP BExSAP BEx

Dat

a Fo

unda

tion

Info

rmat

ion

Acce

ss

The New Intelligence PlatformValue Added Within an SAP Landscape

SAP Business Suite3rd-Party Databases and Applications3rd-Party Databases and Applications

© SAP 2009 / Page 21

ILM

ILM

ExplorerExplorer

© SAP 2009 / Page 22

Conclusion and Recommendation

All innovation and development in the BI front-ends is now focused onthe SAP BusinessObjects BI solutions while the BI front-end tools withinSAP NetWeaver will no longer be the strategic direction

SAP will continue to protect your investments in SAP NetWeaver BIfront-end tools (SAP BEx Suite) through SAP’s Enterprise Supportofferings.

However, SAP recommends that customers adopt the new SAPBusinessObjects Intelligence Platform for enhanced and strategic BIneeds

The SAP BusinessObjects Intelligence Platform fully leverages the SAPNetWeaver Business Warehouse (BW) and SAP NetWeaver BWAccelerator meaning there is no reason to disrupt current SAP datawarehouse projects

© SAP 2009 / Page 22

FAQ - The Future of SAP NetWeaver Business Intelligence in the Light of theNetWeaver BI & Business Objects Roadmap

© SAP 2009 / Page 23

© SAP 2009 / Page 24

LCM InfrastructureLCM Infrastructure SOA InfrastructureSOA Infrastructure

ABAP & JAVAABAP & JAVA

Virtualization & On DemandVirtualization & On Demand

Desktop MobilePortal Forms VoicePervasiveWiki/Blog

RSS

SAP Business Suite Third Party Apps

Ad-hoc query& analysis

EnterpriseReporting

AdvancedAnalyticsDashboards

Composite Business Process Management

Search &Navigation

Analytical ApplicationsAnalytical Applications

All PeopleAll People

All InformationAll Information

All BusinessProcesses


Reporting, Analysis & Composition

Integration & Adaptation

Business Applications

Application Foundation

Data Integration & Federation

Data QualityDataWarehouse

Master DataMgmt.

EnterpriseService

Bus

Analytical Engine

Operations

ApplicationMgmt

SoftwareLogistics

Governance

SupportBackbone

LifecycleManagement

Developm

ent & M

odeling Environment

Developm

ent & M

odeling Environment

IdentityManagement

SAP Technology Portfolio

© SAP 2009 / Page 25© SAP AG 2009. All rights reserved. / Page 25

Enables the efficient, secure and compliantexecution of business processes

By ensuring that the right users have theright access to the right systems at theright time

Consistent with their roles across all systemsand applications

Identity Management Definition

SAP NetWeaver Identity Management


Typical User Lifecycle

Challenges:Long time to become productiveEnormous costs and effortsSecurity leaks if employee leaves

Challenges:Long time to become productiveEnormous costs and effortsSecurity leaks if employee leaves

Hire date

Available:Temporaryaccounts

Chuck Brownjoins company

3 weeks later

Available:E-MailPortalInternetAccounting

Chuck Brown isable to work in

accounting

1 year later

Available:E-MailPortalInternetAccountingCRM (west)Marketingdata (west)

Chuck Browntransfersto sales

7 years later

Available:E-MailPortalInternetAccountingCRM (global)Marketingdata (global)

Chuck Brownis promoted:

Vice PresidentSales

8 years later

Chuck Brownresigns

All knownaccounts of

Chuck Brownare deactivated

10 years later

Available:AccountingMarketingdata (global)

Chuck Brownstill has accessto the system


SAP NetWeaver Identity ManagementHolistic Approach

IDM triggered by identitybusiness processes and data

e.g. on-boarding

e.g. Order2Cash

Business process relies onappropriate user and role assignmentsin systems

SAP NetWeaverIdentity Management

Passwordmanagement

Provisioning to SAPand non-SAP systems

Identity mgmt.monitoring & audit

Rule-based assignmentof business roles

Identity virtualization andidentity as service

Approvalworkflows

CentralIdentity StoreSAP Business Objects

Access Control (GRC)

Compliance checksthrough GRC

© SAP AG 2009. All rights reserved. / Page 27

SAP Business SuiteIntegration


SAP NetWeaver Identity Management

Business Process Driven Identity ManagementOrganizational Change: Line Manager Promotion

After two years as a marketing professional, Kim Perkins is promoted to take over personnel andbudget responsibility for her marketing team.On the first day in her new role, she has access to the manager self-services. In her newposition, she is responsible for budget approvals for all marketing campaigns - this requiresimmediate access to SAP ERP to view the marketing costs.

User updated“Marketing Controller”

Day of change

User updated“Employee”“Line Manager”

User updatedAccess to SAP ESSAccess to SAP MSSAccess to SAP CRM

User created“Marketing Controller”

HR ensures that all necessaryemployee data for Kim areavailable, such as position andentry date

Event-basedextraction ofPersonnel data

1

3 SAP NetWeaver Identity Managementrecognizes the line managerinformation for Kim and automaticallyassigns the business role“Marketing Manager”

HR Operations

2


More Information

Visit the SAP Developer Network (SDN) for comprehensive information on SAPNetWeaver Identity Management, such as

Product information, documentation, training, and support informationArticles, blogs, WIKI, FAQs, forum, and newslettersDownloads

http://sdn.sap.com

SAP NetWeaver ProductComplementary OfferingSAP NetWeaver Identity

Management

https://www.sdn.sap.com/irj/sdn/nw-identitymanagement

http://sdn.sap.com

https://www.sdn.sap.com/irj/

© SAP 2009 / Page 30

LCM InfrastructureLCM Infrastructure SOA InfrastructureSOA Infrastructure

ABAP & JAVAABAP & JAVA

Virtualization & On DemandVirtualization & On Demand

Desktop MobilePortal Forms VoicePervasiveWiki/Blog

RSS

SAP Business Suite Third Party Apps

Ad-hoc query& analysis

EnterpriseReporting

AdvancedAnalyticsDashboards

Composite Business Process Management

Search &Navigation

Analytical ApplicationsAnalytical Applications

All PeopleAll People

All InformationAll Information



Reporting, Analysis & Composition

Integration & Adaptation

Business Applications

Application Foundation

Data Integration & Federation

Data QualityDataWarehouse

Master DataMgmt.

EnterpriseService

Bus

Analytical Engine

Operations

ApplicationMgmt

SoftwareLogistics

Governance

SupportBackbone

LifecycleManagement

Developm

ent & M

odeling Environment

Developm

ent & M

odeling Environment

IdentityManagement

SAP Technology Portfolio

© SAP 2009 / Page 31

Higher Education and Sustainability

Higher Education’s Strategic Focus

Overall Carbon Footprint Reduction

Green Building Design and Construction

Renewable Energy

Green IT

Hazardous Material Management

Sustainability in the Curriculum

Sustainability Tracking, Assessment and Rating

SAP Sustainability Strategy and Solutions

SAP is committed to making its own operations more sustainable,and to providing solutions to help our customers execute theirsustainability strategies as part of our Clear Enterprise Strategy.Specific solutions include the following:

Business Objects Governance and Risk ComplianceSustainability Performance ManagementPeople, Health and SafetyCarbon Management Solutions from Clear StandardsEmissions Management

For more information, visithttp://www.sap.com/usa/solutions/sustainability/offerings/index.epx

http://www.sap.com/usa/solutions/sustainability/offerings/index.epx

32

Courtesy: NSI, 2009


Visibility intoFunding Categories

Financial and JobResults

Status of Spendand Job Results

Geo representationof spend

Enablement ofPublic Sentiment

Reporting

Link toRecovery.gov

reporting

A Platform Approach can Enable Total EconomicStimulus Reporting and Visualization


© SAP 2007 / Page 34© SAP 2007 / Page 34

SAP NetWeaver 7.0

Process ExtensionsEhP EhP EhP

EhP EhP EhP

ERP

PLMSCMSRMCRM

Enterprise SOA by Evolution Enterprise SOA by Design

Composite ApplicationsComposite Applications

SAP NetWeaver 7.1

Accelerated Innovation Around a Stable Core(HERUG 2008)

Stable Core

SAP NetWeaver CE 7.1

Accelerated InnovationSAP NW 7.1 - Portal

End-to-End Operations

SAP NW 7.1 - BISAP NW MDM 7.1

SAP NW PI 7.1

© SAP 2009 / Page 35

Driving Synergies Across the SuiteDelivering on one date, Innovation across the Applications

2010*2009*200820072006

EhP1ERP 6.0

CRM 7.0

PLM 7.0

SCM 7.0

SRM 7.0

Business Suiterelease strategy

SynchronizedSuite release

Enhancement Packages across the Suite

EhP2 EhP3 EhP4 EhP5 EhP6

EhP1

EhP1

EhP1

EhP1

EhP2

EhP2

EhP2

EhP2

* Timing is indicative only and does not represent planned or confirmed delivery dates

© SAP 2009 / Page 36

The University Alliances ProgramAn Overview

SAP provides 900 University Alliancesmember institutions with:

Software licensing for teaching and otheracademic purposesA technologically advanced, peer hostedsoftware and support platform model –not-for-profit University CompetenceCenters and Academic CompetenceCenters – for a nominal feeCurriculum materials and aids,Faculty/academic workshops,Academic collaboration and exchangeevents, andFull UAC portal access including exclusivemembers-only content.

Thought Leadership platform for business,technology and strategic topicsGoal of 1,000,000 SAP students by 2012targeted to proactively address talent shortage

© SAP 2009 / Page 36 SAP internal and confidential

© SAP 2009 / Page 37

SAP University Alliances CommunityOne site for: Contacts, Collaboration, Curriculum

Launch: January 26, 2009Press Release: February23, 2009Over 40,000 registeredusers as of May 10, 2009First on-line globalacademic networkingcommunity of its kindRich repository of openacademic content for allUAC registrantsPrivate collaborationworkspace for UA programmembers-onlySustainable collaborativeengagement model forexpanding the SAPecosystem

https://www.sdn.sap.com/irj/scn/uac

https://www.sdn.sap.com/irj/scn/uac

© SAP 2009 / Page 38

Summary and Conclusions

The SAP for Higher Education & Research solution offering isvery competitive, on a modern architecture, stable and reliable

The solution offering is getting broader and broader

Reduction of implementation effort is increasingly important

Partners are increasingly investing in training and value add

We have a very loyal customer base and appreciate the closerelationship / partnership

© SAP 2009 / Page 39

Thank you!

© SAP 2009 / Page 40

Copyright 2009 SAP AGAll Rights Reserved

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained hereinmay be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.

IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries,eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+,POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex,MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.

Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or othercountries.

Oracle is a registered trademark of Oracle Corporation.

UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.

Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.

HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

Java is a registered trademark of Sun Microsystems, Inc.

JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logosare trademarks or registered trademarks of SAP AG in Germany and other countries.

Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products andservices mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries.Business Objects is an SAP company.

All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only.National product specifications may vary.

These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only,without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Groupproducts and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construedas constituting an additional warrant.

Documents

SAP Update and Future Directions - herug.utoronto.ca2009-+SAP+Future+Directions.pdf · SAP SLCM provides “out of the box” Enterprise Services to establish the connection between