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delivering on all of IT

Presenter’s NameDate

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Total IT Solutions Provider

• Celebrating 25 years in business

• Ranked 4th Largest IT Staffing Firm and Best Places to Work– SI Review, Business Journals, Boston Globe

• Contract, Contract-to-Hire, Permanent Placement

• Statement of Work and Enterprise Technology Specialization– Partnership with B2B Workforce

• Operating 42 business units in 35 physical locations in the U.S., 51 across North America

– Headquartered in Massachusetts

• State-of-the-art, centralized recruiting database

• Servicing clients in diverse industries across North America

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Global Presence, Local Focus

• Global partnerships– Combined reach of Sapphire Technologies U.S. and Canada offers one

of the largest IT staffing service providers in North America – Indigenous cross border recruitment– Worldwide linking of resources – Comprehensive understanding of local markets

• Sapphire is a member of Randstad Holding nv– Randstad is a €17.2 billion global provider of professional employment

services and the second largest staffing organization in the world– Randstad fulfills all aspects of commercial and professional staffing for

local and global customers

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North American Locations

Alberta

Arizona

British Columbia

California

Colorado

Connecticut

Maryland

Massachusetts

Minnesota

New Jersey

New York

North Carolina

Delaware

Florida

Georgia

Illinois

Maine

Manitoba

Nova Scotia

Ohio

Ontario

Pennsylvania

Quebec

Texas

Virginia

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Worldwide Locations

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Differentiators

• Total IT Solutions Provider– Staff Augmentation, Perm, SOW, Enterprise Technology Expertise

• Unique account management approach• Over two decades of proven experience with premier client

base• Long-standing relationships with the best IT talent available• Experienced management team – Sapphire-tenured• Accomplished brand recognition• Randstad ownership• National capabilities / global capabilities• International recruiting capabilities

– DB Concepts (International Recruiting Arm of Sapphire)– India (RADAR)

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Customized Solutions

• Sub-tier Management Programs

• Develop customized staffing solutions to maximize client productivity and meet cost objectives

• Managed Services

– Managed Services entity

– Saves time, money, and effort

– Streamlines and standardizes procurement, management, and reporting processes

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Sapphire Government Technologies

Dedicated division focused on providing quality IT consultants to government system integrators as well as local, state and federal agencies

– 15+ years experience

– Extensive screening and compliance

– Established GSA schedule

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Areas of Expertise

Permanent IT StaffingSince our inception, Sapphire Technologies has specialized in Permanent Placement Staffing across virtually every sector. With a focus on attracting and retaining the best-trained IT and Engineering talent to match your culture, we make it our business to find the right individuals for your critical permanent employment needs.

Sapphire Technologies, a Randstad company, is the world's leading provider of innovative IT staffing solutions. With a core of IT staff augmentation, Sapphire Technologies also provides distinct, complementary services:

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Areas of Expertise cont.

Enterprise Technology ExpertiseThe combined services of Sapphire Technologies and B2B Workforce provide our customers with comprehensive IT staffing capabilities. Our ability to provide detailed expertise for both complex ERP applications and a wide range of general IT disciplines is unmatched in the industry.

Statement of Work Project ServicesSapphire Technologies has proven to be a vital resource in support of our clients’ Project Team and Statement of Work (SOW) initiatives. Through our Sapphire Solutions business unit, we are able to provide IT resources and solution consultation in support areas of your business.

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Broad Industry Experience

• Aircraft/Aerospace• Automotive• Banking/Brokerage/Financial• Defense• Energy/Oil/Gas• Government/Public Sector• Healthcare

• Hospitality• Insurance• Pharmaceutical/Biotech• Public Service• Retail• Software Development• Telecommunications• Utilities

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Recruiting Process

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Recruiting Process Cont.

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Sourcing Process

• Sapphire VIP candidate pool– Consultants who have worked exclusively with Sapphire for years– Reliable, qualified professionals– Ensure top quality and customer satisfaction

• Candidate referrals– 92% of candidates say they would refer Sapphire to a friend– Our consultants– Our clients– Other Randstad affiliate divisions

• Sapphire.com and Social Networking Tools– Experts at utilizing all of the latest sourcing technologies

• Web site and social networking sites • LinkedIn, Facebook, TwitterJobs

• Job board aggregators• Search engine optimization activities

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Screening

• Sapphire evaluates and screens all potential consultants– Technical abilities– Business knowledge– Professionalism– Communication skills– Interpersonal skills– Industry knowledge

• We insure compliance with your needs– Background checks– Criminal record checks– Drug/substance abuse checks– Technical testing to ensure proficiency

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Selection

• We streamline your interviewing process– Sapphire has an average interview to placement ratio of 3 to 1

• All submissions incorporate complete briefing materials – Candidate profiles– References– Any other required materials requested

• Communication is key – The more we know about your requirements the better

equipped we are to make the best candidate match

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Retention

• Sapphire maintains one of the industry’s highest retention rates– 76%

• Long-term, personalized relationships with our consultants

• Continuous employment

• Contractor Advantage program offers unique benefits, incentives, & discount offerings

- Medical, Dental, Vision & Life Insurance Coverage- Health and Dependent care flexible spending accounts- 401K - Discounted Training Offerings (Kaplan and New Horizons)- Referral and Leading Star Bonus Programs- Discounted Cellular Plans- 1-800-Flowers Discount- Extended Stay Hotels Discount- Bank at Work Program- Jackpot Rewards- LifeLock Identity Theft Protection

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Billing Options

Sapphire provides flexible, efficient billing and payment services

– E-commerce – We will enter invoice data to your web site to ensure input and reporting is done in a timely manner.

– Internet Email – The exchange of information is done through e-mail forms as often as you like.

– Traditional EDI – Information can be delivered to or from your company’s system through a Value Added Network. We utilize Harbinger Network to exchange files with our trading partners.

– Pre-Bill Option – This option is an estimate of services rendered. It is usually requested at year end.

– Payments received are applied directly to your account.

– Statements of services rendered are available upon request.

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Billing Options Cont.

Electronic Data Exchange Options

– Invoicing options via Internet, traditional EDI network, or e-mail

– Payments by purchasing cards and electronic funds transfers (EFT) processed through the Automated Clearinghouse (ACH)

• CTX - Funds are transmitted to the bank with remittance information

• CCD - Payment sent to the bank and remittance data is sent to us

• CCD+ - This format includes a limited amount of information

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About Randstad

Randstad was founded in 1960 by Frits Goldschmeding. Since then Randstad has expanded to 52 countries, representing more that 90 percent of the global HR services market. Following the acquisition of Vedior in July 2008, Randstad is now the second largest HR services provider in the world. Their mission is to be a world leader in matching demand for and supply of labor and HR services. In doing so, they continue to apply their founding ethos: “to know, to serve, to trust.” They believe in the value of work as a unifying force that shapes society for the better.

The Randstad Group has major positions in Argentina, Belgium, Bulgaria, Canada, Chili, Cyprus, France, Germany, Greece, India, Luxembourg, Mexico, the Netherlands, Spain, Switzerland, Poland, Portugal, United Kingdom and the southeastern United States. They have more than 34,000 employees working from 5,200 branches in 52 countries worldwide. Randstad generated revenue of € 17.2 billion in 2008. Randstad Holding nv is headquartered in Diemen, the Netherlands, and is listed on the NYSE Euronext Amsterdam exchange, where options for stocks in Randstad are also traded .