SAQP Elements Overview

Embed Size (px)

Citation preview

  • 8/2/2019 SAQP Elements Overview

    1/38

    Objectives

    Supplier Development APQP

    AQP Process

    SAQE Responsibilities

    Construction Of SAQP Workbook

    Update & Review Procedure

  • 8/2/2019 SAQP Elements Overview

    2/38

    XConcept

    Design

    Supplier

    Selection

    Feasibility

    Manufacture

    PPAP

    Deliver

    Supplier Development APQP

    Product / Process

    Maturity

    SAQER

    esponsibility

    0 Defects ?

    0 Defects ?

    90 Days of production

    0 Defects ?

  • 8/2/2019 SAQP Elements Overview

    3/38

    Supplier Development APQP

    PPAP APQP

    Keep as Hard Copy in Folder or

    Store on Computer

    Backup or temporary storage of key

    documents on Lotus notes database

    Hard Copy in Folderor

    Electronic copy on CD

    Backup or temporary storage of key

    documents on Lotus notes database

  • 8/2/2019 SAQP Elements Overview

    4/38

  • 8/2/2019 SAQP Elements Overview

    5/38

    APQP

    Supplier Development APQP

    PPAP submission approval & master samples31

    PPAP Interim30

    SPSO (supplier process sign-off) - Capacity Verification29

    Product Validation Testing28

    Material certification27

    AAR (appearance approval report)26

    Dimensional Report25

    Process capability study & Status24

    Gauge functionality, certification, & R&R (reliability and repeatability)23

    Production trial run22

    IMDS data base acceptance21

    Drawing Release for PPAP (Design Freeze)20

    1st Off Tool Parts & dim report19

    Packaging specifications & shipping plan18

    Subcontractor PPAP status17

    Pre-launch containment plan16

    Control plan & control plan special characteristics15

    Process FMEA14

    Process flow chart & manufacturing floor plan13

    Pre-production build plan & purchase order cover12

    Tooling kick-off & purchase order cover11

    Gauge design & feasibility10

    Tool & equipment design & feasibility9

    Design FMEA (failure mode & effects analysis)8

    Capacity plan7

    Team feasibility commitment6

    DVP&R (design verification plan & report)5

    Drawing & specification review & quality objectives4

    AQP kick-off meeting & contacts list3

    LON (letter of Nomination)2

    SSOW (supplier statement of work) / DSKO (directed supplier kick off)1

    Microsoft Excel

    Worksheet

  • 8/2/2019 SAQP Elements Overview

    6/38

    Supplier Development APQP

    What is the purpose of the SAQP WorkbookTo provide a record of the current status for each element of the

    AQP process, and to ensure that all outstanding issues have been

    identified and allocated an owner for corrective action with

    completion date.

    It is not the Intention of the workbook to be the method tocommunicate issues to the SDT

  • 8/2/2019 SAQP Elements Overview

    7/38

    Supplier Development APQP

    Supplier

    Develops

    process

    SupplierUpdates Workbook

    SAQE Reviewsprocess and

    checks workbook

    Manages Issues

    EPIC is updated with

    StatusSDT Review

    Keeps SDT

    informed

  • 8/2/2019 SAQP Elements Overview

    8/38

    Supplier Development APQP

    1. S.S.O.W. / D.S.K.O. & Contacts List2. L.O.N. (Letter of Nomination)

    Review SSOW paying particular attention to Program Timing

    Project Scope Parts Matrix Rolls and responsibilities.

    A list is created to identify all project responsible

    contacts, including telephone numbers andlocation. Include:

    Program MGR

    Buyer Quality Logistics Engineering

    What to KeepMeeting minutes

    DSKO

    Sample of SSOW

    Sample of the Letter of Nomination

    Note

    The SSOW must be signed by both Supplier andJCA at beginning of project, and failure to comply

    must be a RED issue.

    Target

    To ensure that the supplier

    has the correct information

    to develop the product to

    achieve cost and quality

    objectives over the product

    life.

  • 8/2/2019 SAQP Elements Overview

    9/38

    Supplier Development APQP

    3. AQP Kick off Meeting

    NoteAny changes from the agreed timing

    must be done on the Issue / Action

    section of the worksheet.

    Target

    Workbook is updated with

    planned dates for each

    element and these remain

    fixed target for the

    duration of the project.

    What to Keep

    SAQP report

    SAQP Workbook

    The APQP kick-off meeting allows supplier to interact with

    the JCI launch team and opens the lines of communication

    between the various functions.

    The frequency of regular meetings is established.

    The supplier is responsible at the APQP kick-off meeting to

    either:1) Review with the launch team the names and dates

    provided on a completed APQP timing summary.

    2) Agree key dates, which are later referenced when

    completing the form with names and dates.

    The established target start and completion dates must never

    be changed, but rather compared with the actual start andcompletion dates to assess the overall execution success of

    the original plan.

  • 8/2/2019 SAQP Elements Overview

    10/38

  • 8/2/2019 SAQP Elements Overview

    11/38

    Supplier Development APQP

    What to Keep

    DVP Report

    FER_DVP

    5. DVP&R(Design Verification Plan & Report)

    The DVP&R is a summary of all development

    testing required to ensure the product conforms to

    defined customer needs and requirements. Testing

    results are incorporated into the document as they

    become available.

    Target

    All design defined material

    and functional tests are

    compliant

  • 8/2/2019 SAQP Elements Overview

    12/38

    Supplier Development APQP

    What to Keep

    Feasibility report

    FER_Feasibility

    6. Team Feasibility Commitment

    NoteFeasibility confirmation is needed

    after each engineering change

    Target

    Supplier agrees requirements

    can be manufactured to

    required quality in serial

    conditions to the planned

    volume

    All Important characteristics

    to be measured and monitored

    appropriately

    It is the responsibility of supplier to assess the

    feasibility of the proposed JCI design and/or product.

    Supplier must confirm the product can be

    manufactured as proposed and will meet the specifiedquality, cost, and delivery terms. The team feasibility

    consensus is documented and includes a list of all

    open issues.

  • 8/2/2019 SAQP Elements Overview

    13/38

    Supplier Development APQP

    7. Capacity Plan

    Ensure the suppliers plan to achieve capacity is based

    on the Peak volumes from SSOW and is achievable.

    For Component suppliers.

    Load the planned cycle times into the Master CapacityPlan. Ensure all other components on specified process

    are also included.

    For Assembly Suppliers

    Complete OEE with planned cycle time

    Target

    To ensure that the supplier

    has the capacity to produce

    product at the quoted

    values + 20% peak volume

    What to Keep

    1.A Master Capacity Plan

    1.B OEE data sheet

  • 8/2/2019 SAQP Elements Overview

    14/38

  • 8/2/2019 SAQP Elements Overview

    15/38

    Supplier Development APQP

    9. Tool & Equipmentdesign & feasibility

    NoteSAQE to monitor supplier

    management of tool manufacture to

    achieve tooling milestones

    Target

    Tooling manufactured is

    designed to produce

    expected quality parts for

    product life.

    What to Keep

    Tool tracker or approved alternative

    Review the suppliers plans for tooling and / or

    equipment to ensure suitability for quality and

    project life.

    All SC & CC should have Poke Yoke included

    in design to eliminate concerns.

    For complex tooling or Equipment the Tooling

    specialists should be involved in this review.

  • 8/2/2019 SAQP Elements Overview

    16/38

    Supplier Development APQP

    10. Gauge Design & Feasibility

    NoteAll SC & CC must be gauged

    preferably with variable result. On-

    going SPC should be done off gauge.

    Target

    The gauges and fixtures

    used to determine quality,

    should be available for 1st

    off tool parts.

    SC & CC should be

    measurable from the gauges

    and used in the capability

    studies.

    What to Keep

    Gauge plan

    The gauge system review ensures necessary

    characteristics are checked, and that calibration

    requirements, gauge maintenance plans, and

    financing are established. The approval to begin

    gauge construction is issued at this meeting. All

    customer and JCI owned gauges must be identified

    as such.

  • 8/2/2019 SAQP Elements Overview

    17/38

    Supplier Development APQP

    11. Tooling KO & PO Cover

    Ensure that All Tooling has been Kick off in

    time to achieve PPAP, Purchase Order coverage

    for all production tooling and equipment is

    available.

    A Timing plan is generated to review tool &

    Equipment development.

    For complex tooling, involvement of the SD

    tooling team is required.

    TargetTo ensure the tooling Is

    kicked off in time to achieve

    time plans

    What to Keep

    No specific document is used but a matrix ofall tooling and equipment with completion

    dates would be required.

    Tool Tracker

  • 8/2/2019 SAQP Elements Overview

    18/38

    Supplier Development APQP

    12. Pre Production Build plan

    & PO cover TargetSupplier has a plan to

    manufacture parts for key

    build dates and understands

    delivery requirements.

    Purchase orders are in

    place to cover all pre

    series and testing parts

    What to KeepNo specific document defined,

    A plan of the pre-production build

    requirements, including parts for testing mustbe communicated. Purchase order for the parts

    should have been issued.

    The project buyer should maintain a list of PO

    cover

  • 8/2/2019 SAQP Elements Overview

    19/38

    Supplier Development APQP

    13. Process Flow Chart(Including floor plan)

    Note SafetyAny part of process that has implications

    on safety should be clearly identified.ie.

    Welding Parameters

    Material Hardening or Conditioning

    !

    A pictorial representation showing all of the steps of a

    process. This must include detail of all points where

    SC & CC are influenced and all material movement,

    storage. Welding and surface treatment should beclearly identified

    A floor plan with flow lines depicting material

    movement should be included

    TargetTo establish the

    manufacturing route plan

    and the movement and

    storage that could have

    impact on quality anddelivery.

    This forms the structure to

    develop the PFMEA

    What to Keep

    Process Flow Chart

    Sample Floor plan

    FER_MPFC

  • 8/2/2019 SAQP Elements Overview

    20/38

    Supplier Development APQP

    14. Process FMEA(including mistake proofing)

    Note - SafetyAll processes that effect product safety

    should be given special attention forcontrol and .

    Welding

    Hardening

    Surface Treatment

    !

    A PFMEA should be conducted during product quality

    planning and before beginning production. It is a

    disciplined review and analysis of a new/revised

    process and is conducted to anticipate, resolve, ormonitor potential process problems for a new/revised

    product program. A PFMEA is a living document and

    needs to be reviewed and updated as new failure

    modes are discovered.

    TargetA formal review of all current

    quality issues on similar

    products should be documented

    and aligned with review of new

    product.This should be reviewed with the

    known quality outputs from

    similar products in production

    and the lessons learned from

    them must be completed and

    What to Keep

    PFMEA

    FER_PFMEA

  • 8/2/2019 SAQP Elements Overview

    21/38

    Supplier Development APQP

    15. Control plan

    NoteControl plan must be in English or a

    copy maintained in English.Specific attention should be made to

    the ongoing control of SC & CC

    !

    The production control plan is a written

    description of the systems for controlling parts

    and processes. Particular attention should be

    given to the control of special characteristics

    The production control plan is a living

    document and should be updated during the

    development of the project from Prototype

    Pre launch and production to reflect the

    addition/deletion of controls based on

    experience gained by producing parts.

    (Approval from JCA is required.)

    TargetIn conjunction with the

    PFMEA all the key RPN issues

    have controls applied to

    ensure the failure does not

    appear in production.

    This includes all measurement

    equipment and frequency of

    checks likely to detect

    failure.

    What to KeepControl Plan

    FER_Control plan

  • 8/2/2019 SAQP Elements Overview

    22/38

    Supplier Development APQP

    16. Pre-Launch Containment PlanTarget0 defects during pre-launch

    period

    What to KeepMeasurement reports

    Inspection reports

    The pre-launch containment plan, is required to prevent

    defect parts being sent to the customer during a period

    where the process knowledge is developing. It contains

    all information necessary to ensure customer

    understanding of the quality delivered product.

    This should include, but is not limited to:

    Dimensional validation of delivered parts, including key

    measurements including SCs & CCs

    All deliveries are approved by a person who validates all

    quality checks have been performed before despatch.

    NoteSpecial Attention is needed for all

    Welding and heat treatment

    processes

    !

  • 8/2/2019 SAQP Elements Overview

    23/38

    Supplier Development APQP

    17. Subcontractor PPAP StatusTargetAll parts using in supplied

    assembly are validated to

    the same level as the

    supplied part

    What to Keep

    Matrix of all sub-component PPAP Status

    A key supplier launch responsibility is the

    development and monitoring of sub-supplier quality

    systems. To ensure the timely PPAP submission of

    sub-contractor components this task is tracked in

    program timing. The sub-contractor PPAP may alsobe reviewed in the run at rate/process sign off.

    Supplier must track PPAP documentation for each

    purchased component:

    NoteAll SC & CC, Surface treatment,

    Heat treatment, welding orconditioning must be traceable

    through sub component approval.

    !

  • 8/2/2019 SAQP Elements Overview

    24/38

    Supplier Development APQP

    18. Packaging Specifications

    & Shipping Plan

    Note

    TargetAn agreed method of packaging

    to ensure all products are

    received in perfect condition

    What to KeepPackaging Specifications form

    The product quality planning team ensures that

    individual product packaging is designed, tested and

    proven out. JCI packaging standards or generic

    packaging requirements are to be used whereappropriate. In all cases, the packaging must ensure

    that the product performance, appearance and

    characteristics are not adversely affected by

    handling and/or shipping. Packaging must be

    compatible with all material handling equipment.

    Product must be shipped via a JCI approved carrier.

  • 8/2/2019 SAQP Elements Overview

    25/38

    Supplier Development APQP

    19. 1st Off Tool parts & Dim report,

    NoteThe dimensional report can be from

    CMM against CAD for this element

    Once tooling is completed it is key to ensure the

    tooling or equipment can produce a correct part, the

    manufacturer must provide data to confirm the part

    produced from the tooling is dimensionally correct

    before delivery.

    TargetTo ensure tool or process

    manufactures a part to the

    drawing at the earliest

    opportunity.

    What to Keep

    Dimensional report

  • 8/2/2019 SAQP Elements Overview

    26/38

    Supplier Development APQP

    20. Drawing Release for PPAPDesign Freeze

    NoteAny changes not agreed in the PPAP

    release cannot be implemented until

    90 days after Job 1

    TargetThe drawing released must be

    compatible for the part being

    PPAPd.

    No changes to the design are

    acceptable from this point

    unless

    with specific demand from

    Customer with declared timing

    implications

    Or

    Changes are needed to correctfunctionality.

    What to KeepCopy of drawing to be included in PPAP

    Feasibility form

    The drawing released must be compatible for the

    part being PPAPd.

    there has to be agreement with program manager

    what is the eng. level for PPAP - than thatengineering level has to be released via EPIC

    S i A Q

  • 8/2/2019 SAQP Elements Overview

    27/38

    Supplier Development APQP

    21. IMDS Data Base Acceptance

    The supplier shall provide evidence that the

    Material/Substance Composition reporting that is

    required by the customer has been completed for

    the part and that the reported data complies with all

    customer-specific requirements.

    TargetTo ensure that the

    component data is accepted

    by JCA in the data base.

    The IMDS registration

    number is recorded on the

    PSW

    The Number should also be

    Recorded on the Workbook

    in the comments for that

    element

    What to Keep

    Copy of IMDS acceptance reportSample screen shot

    NoteThe element is only complete when

    the part is accepted on the data base

    S li D l t APQP

  • 8/2/2019 SAQP Elements Overview

    28/38

    Supplier Development APQP

    22. Production Trial Run

    NoteData on production can be used for

    initial understanding of capacity

    For production parts, product for PPAP shall be taken

    from a significant production run. This significant

    production run shall be from one hour to eight hours of

    production, and with the specific production quantity

    to total a minimum of 300 consecutive parts, unless

    otherwise specified by the authorized customerrepresentative. This significant production run shall be

    conducted at the production site, at the production rate

    (see Glossary) using the production tooling, production

    gauging, production process, production materials, and

    production operators. Parts from each uniqueproduction process, e.g., duplicate assembly line and/or

    work cell, each position of a multiple cavity die,

    mould, tool or pattern, shall be measured and

    representative parts tested

    TargetProcess runs under serial

    production conditions to

    approved control plan

    What to Keep

    Components for ISIR & Capability

    Inspection reports

    S li D l t APQP

  • 8/2/2019 SAQP Elements Overview

    29/38

    Supplier Development APQP

    23. Gauge Functionality, Certification,R&R (Reliability And Repeatability

    NoteALL gauges should be measured

    using R&R including attributegauges

    Where special gauges, fixtures, or test equipment

    are required per the

    control plan, verify gauge repeatability andreproducibility (GR&R) and proper usage.

    TargetIt is important to ensure

    that the gauge is detecting

    error in the part not

    variation error in how the

    gauge is used to measure thepart.

    What to Keep

    R&R Study results

    S li D l t APQP

  • 8/2/2019 SAQP Elements Overview

    30/38

    Supplier Development APQP

    24. Process Capability Study

    NoteSPC is a long term process and

    needs to be continued on keycharacteristics

    !

    The purpose of this requirement is to determine if

    the production process is likely to produce product

    that will meet the customers requirements. The

    initial process study is focused on variables not

    attribute data. Initial capability must achieve a Cpkof 1.67 minimum with no special causes evident in

    control chart

    NOTE Unless approved in advance by JCA ,

    attribute data is not acceptable for PPAP

    submissions

    Target

    Validation that each of the

    SC & CC applied to

    dimensions is capable of

    achieving its intendedtolerance for product life

    What to Keep

    Control chart (Analysed for special causes)

    Histograms for distribution

    List of all SC and Cpk PIPC (from CRT

    agreement)

    Supplier Development APQP

  • 8/2/2019 SAQP Elements Overview

    31/38

    Supplier Development APQP

    25. Dimensional Report

    NoteThe dimensional results for all 6

    parts must be recorded separately

    The supplier shall provide evidence that dimensional

    verifications required by the design record and the

    Control Plan have been completed and results indicate

    compliance with specified requirements. The supplier

    shall have dimensional results on 6 parts for each

    unique manufacturing process, e.g., cells or

    production lines and all cavities, moulds, patterns or

    dies (see 2.2.18). The organization shall record, with

    the actual results: all dimensions (except reference

    dimensions), characteristics, and specifications as

    noted on the design record and Control Plan.

    TargetTo confirm that the

    produced part conforms to

    the drawing.

    6 parts are measured and

    the master samples should

    be taken from these.

    Remaining parts to be

    available for testing.

    What to KeepDimensional report

    Material Test report

    Supplier Development APQP

  • 8/2/2019 SAQP Elements Overview

    32/38

    Supplier Development APQP

    26. AAR

    (Appearance Approval Report)

    NoteEach part and colour should be

    measured and the values on AARmust be within design tolerances or

    Master plaque whichever is agreed

    A separate Appearance Approval Report (AAR)

    shall be completed for each part or series of parts

    if the product/part has appearance requirements onthe design record.

    TargetCustomer approval of all

    defined surface parts for

    PPAP submission

    What to Keep

    AARSample

    Supplier Development APQP

  • 8/2/2019 SAQP Elements Overview

    33/38

    Supplier Development APQP

    27. Material Certification

    NoteEnsure all planned material types

    conform to design record includingregional variations before testing is

    completed.

    In addition to drawings and performance

    specifications, material specifications should be

    reviewed for Special Characteristics relating to

    physical properties, performance, environmental,

    handling, and storage requirements. Thesecharacteristics should also be included in the control

    plan.

    The supplier shall also submit a completed Design

    Verification Plan and Report that summarizes

    appropriate performance and functional test results.

    TargetValidation that the material

    used performs to the

    expectation of the design

    What to Keep

    Material Report

    Supplier Development APQP

  • 8/2/2019 SAQP Elements Overview

    34/38

    Supplier Development APQP

    28. Product Validation TestingTargetComponent passes all test

    capability and dimensional

    requirements

    Process achieves all

    throughput and delivery

    requirements

    What to Keep

    Records of compliance not retained in PPAP

    PVT assures compliance to all JCI and/or

    Customer requirements and is required for all

    new or modified parts. The PV test samples

    must be taken from a 300 piece production

    simulated run incorporating production toolsand processes. PV testing may only begin

    after all parts from external sub -suppliers

    have PPAP approval, or have deviations

    documented.

    Supplier Development APQP

  • 8/2/2019 SAQP Elements Overview

    35/38

    Supplier Development APQP

    29. SPSO

    (Supplier Process Sign-Off)

    NoteSPC is done in a controlled way to

    an agreed plan.There is a reaction plan available for

    adverse signals

    !

    TargetValidate the process can

    produce 0 defect

    production and planned

    production speed .

    All checking and control

    documentation is in place

    and operators are trained.

    The supplier process sign-off (SPSO) verifies the

    effective implementation of supplier quality

    systems and evaluates suppliers manufacturing

    readiness. The SPSO is initiated prior to the

    supplier part submission to JCI. The advanced

    quality engineer (or designate) will schedule and

    lead the SPSO using the supplier process sign-off

    form.

    What to Keep

    SPSO report WW-PLUS-FR-04-43

    Supplier Development APQP

  • 8/2/2019 SAQP Elements Overview

    36/38

    Supplier Development APQP

    30. PPAP InterimTargetThe target should always be

    to not need Interim PPAP but

    if there is no alternative,

    then a mechanism must be

    introduced to ensure thatthe issues are followed up

    and full

    PPAP introduced.

    What to KeepDA

    Corrective action plan

    With agreement of Customer an Interim PPAP can be

    signed with DA, but:

    Each DA has to be signed by Program manager

    For each DA there has to be plan for elimination of

    the deviationDA number has to be mentioned on PSW

    After DA is eliminated, a new PSW to be signed

    NoteIssues like missing released drawings,

    should not be covered by DA and if S-AQE

    is asked to sign PPAP with those issues, S-

    AQE should consult this with SDM before

    PPAP signing off.

    !

    Supplier Development APQP

  • 8/2/2019 SAQP Elements Overview

    37/38

    Supplier Development APQP

    31. PPAP Submission Approval

    & Master Samples

    NoteAn organization supplying standard catalogue

    production or service parts shall comply withPPAP unless formally waived by theauthorized customer representative.

    PPAP is developed to AIAG 4th Edition

    PPAPs purpose continues to be to provide the

    evidence that all customer engineering design

    record and specification requirements areproperly understood by the organization and that

    the manufacturing process has the potential to

    produce product consistently meeting these

    requirements during an actual production run at

    the quoted production rate.

    TargetThe purpose of PPAP is to

    determine if all customer engineering

    design record and specification

    requirements are properly understood

    by the organization and that the

    manufacturing process has thepotential to produce product

    consistently meeting these

    requirements during an actual

    production run at the quoted

    production rate.

    What to Keep

    JCA Standard is submission level 3 refer to PPAP

    presentation for retention requirements

    Supplier Development APQP

  • 8/2/2019 SAQP Elements Overview

    38/38

    Supplier Development APQP

    Task 1From the provided documents create an AQP folder

    Task 2Create a SAQP Workbook from the folder and set status and

    comments for each element