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8/14/2019 Sarabande Policy Update May09
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www.sarabandeacademy.com
Sarabande Academy of Riding May 2009
IMPORTANT COMMUNICATION REQUEST
Many of us understandably find it most convenient totell Betsy in passing at lessons or in conversation that
we’d like our children to participate in an event orprogram or discuss missing or changing a lessonday/time.
However, it is difficult for Betsy to be able toremember and document each of these conversationsthroughout her day while she is in the middle of training. Sarabande now has close to 50 students, and
we don’t ever want a student to be left out of anopportunity due to a miscommunication.
So, if you do not do so already, please make it a
priority to sign up in the suggested manner for eachevent and/or email [email protected] sothat we have an administrative record of your request.This will help keep Sarabande running smoothly andefficiently. We greatly appreciate your help &understanding in this matter!
SUMMER LESSONS
Starting June 1, all weekday lessons will begin after5:00pm due to the heat & summer camp schedule.
Since many of you will also want to change lessondays/times to accommodate your own summerschedules, please email [email protected]
with your preferred lesson day/time (even if it is notchanging) to begin June 1. We will do all we can toaccommodate your request.
Sarabande Policy Updates Effective 5/1/09
BILLING
Sarabande monthly invoices will be sent out viaemail (with a printed copy in your sign-in bookfolder) on the 30 th of each month. Payment is due onthe 1 st . Late fees of 10% of your total bill will beginaccruing the 15 th of the month if a balance remains.
This billing policy will be enforced. Please help us inunderstanding that prompt payment of your bill is
very important to the business of keeping Sarabanderunning smoothly. Thank you!
SHOW/EVENT/CAMP DEPOSITS
Each time we have a sign-up for a show, camp orother Sarabande event, there is a deposit or paidfee attached to it that is supposed to be paidBEFORE the event. In the past, we have been laxabout collecting this ahead of time, however wecan’t afford to continue this flexibility. Without pre-paid deposits, we must front the money to fundpre-paying for show or event fees, transportationfees, etc. that are required for us to participate.
Please understand that this sometimes puts Betsyseveral months behind in recouping that moneydue to our billing cycles. This is not wise for anybusiness. So, from this point forward, yourreservation for an event will not be complete
without a deposit check. Note that any show/eventfees that are accrued in addition to the deposit willbe added to your next monthly bill.
SARABANDE SIGN-IN BOOK
We have created a simple, effective new system tokeep better track of who is in & out of the barn & makeour administrative life at Sarabande much easier.
Starting today, May 1, 2009, EVERY STUDENT will berequired to sign in when they arrive at the barn for alesson, event, team, saddle club or any other reasonin our SIGN-IN BOOK. Every Sarabande student hastheir own sign-in sheet & folder, so simply look foryour name & sign in under the appropriate category.
Your monthly bills & any other communication weneed to get to you will be placed in your folder, soplease make a habit of checking it regularly.
A HUGE thank you to Michelle Christiano, one of ourSarabande moms, for creating this notebook for us.
Note: The next time you are at the barn, please checkthat your contact info is correct on the index cardlocated in your folder so we can make sure our
records are up-to-date.
Betsy Lundell-Owner/Head Trainer
3250 E. Allen RoadTucson, AZ 85718520.907.3965
[email protected] www.sarabandeacademy.com
