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SARAH DANIELS
4101 Old Alton Road, Granite City IL, 62040 ● 618-823-3540 ● [email protected]
Professional Summary
Successful Billing Coordinator with over a year experience looking to expand my knowledge and
offer innovative service with a positive attitude and strong ability to learn.
Skills
Excellent Communication Skills ● Fast Learner
Commitment to Quality and Service ● Natural Leader
Task Oriented ● Highly Dependable
Excels Under Pressure ● Analytical Thinker
Work History
Billing and Authorizations Coordinator – (08/2014 - 05/2016)
Pyramid Home Health Services – Florissant, MO 63033
-Promoted to this position after being hired as Receptionist with no prior experience
-Official Coordinator start date 12/1/14
-Answered multi-line phone system greeting patients, physicians, and medical employees positively
-Filing and Patient chart management
-Home Health order, certification, and Face to Face retrieval, tracking, and check-in
-Entering Nursing and Therapy visits for processing
-Generating Nursing and Therapy visits to A/R and correct multiple system errors
-Pre-Billing submission audited and corrections
-Following Medicare frequency, Face to Face, and documentation guidelines for accurate claim
submission
-Manage Nursing documentation and timeliness
-Meeting corporate “End of Month” deadline with all documents, corrections, and claims completed
-Request patient commercial insurance authorization
-Continually track current patient authorization
-Date enter new patient information
-Intake for patient referrals
-OASIS submission to CMS
-Correct Medicare claims for submission
-Office Management/Supply orders
-Coordinate with physician offices to obtain accurate required documentation for claim submission
-Continuously reduced average days to file Medicare claims
-Maintained Medicare and Commercial Insurance claim spreadsheets
-All operations conducted through McKesson Homecare software and Forcura online face service
Bartender/Server – (04/2014 - 08/2014
Rivers Edge Bar and Grill – Granite City, IL 62040
-Positive customer service
-Cleaned and organized eating, service, and kitchen areas
-Routinely supported other areas of restaurant/bar as requested, including answering phones and
completing financial transactions for other staff members
-Served beverages and replenished items as necessary
-Bussed and reset tables and kept dining room and work areas clean
-Resolved guest complaints respectively and efficiently
-Waited on multiple patrons throughout bar area
-Maintained full knowledge of beverage lists and promotions
-Ensured liquor was secured at the end of shifts
-Processed orders on computerized system
-Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for
-Verified that all guests at the bar were of legal age
Assistant Manager – (08/2012 - 04/2014)
E.V.B. Grab-N-Go – Pontoon Beach, IL
-Provided friendly customer service to all patrons
-Promoted to Assistant Manager within 6 months
-Serviced customers in store and walk out drive-thru
-Accurately counted cash drawers and made bank deposits
-Received all stock orders
-Stocked all coolers and shelves
-Conducted ID checked on all patrons when serving Alcohol, Tobacco, and Lottery products
-Reported to the District Manager regarding all store and staff issues
-Maintained high standards of customer service during high-volume, fast-paced operations
-Built loyal clientele through friendly interactions and consistent appreciation
Server – (05/2008 – 08/2010)
Mr. Trist Ice Cream – Granite City, IL
-Prepared food items
-Selected food items from serving or storage areas and places them in dishes or in takeout bags
-Inspected and cleaned food preparation areas for ensure safe and sanitary food-handling practices
-Counted cash drawers for accuracy
-Cleaned and stocked all machines before and after every shift
-Provided pleasant interactions and service to all patrons
-Exceeded under pressure during busiest hours
Education
High School Diploma:
2009
Granite City High School – Granite City, IL
Accomplishments
Employee of the month at Pyramid Home Health Services October 2014 and May 2015
