sbm.sa

Saudi Business Machines – SAP Solutions

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Table of Contents

Get to know SBM - Overview

SBM Professional Services (PS)

Organization structure SAP Practice(PS)

Core Team – Leads

Module consultants

Industrial Experience

Dedicated Integration team

Dedicated Change Management team

SAP Services

SBM SAP Partnership

SBM SAP PCoE setup

Key Customers

Achievements

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Get to know SBM

Saudi Business Machines Ltd. (SBM) is the Kingdom’s leading provider of end-to-end enterprise information technology and telecommunications solutions from International Business Machines (IBM).

Solutions &Services inNetworking

SystemsIntegration

OperationsSupport

BusinessRecovery

Consultation &Implementation

Cutting EdgeEnterprise

GET TO KNOW SBM

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As the Kingdom’s economy steadily kept on growing into the impressive, unstoppable powerhouse that it is today, the establishment of Saudi Business Machines Ltd. (SBM) in 1981 was a natural, inevitable next step, later becoming the General Marketing and Services Representative (GMSR) of IBM World Trade Corporation in Saudi Arabia.

70 years later and SBM are IBM’s leading technology provider in the Kingdom. Together, we have forged a business relationship that laid the foundations of the nation’s IT infrastructure.

We are proud to have made several historic achievements in the Kingdom: In the 1990’s, we restored government IT systems during the Gulf War and implemented a vast ATM network for 45 oil facilities across the country. More recently in the 21st century, we installed the nation’s first Blue Gene supercomputer at King Abdullah University and drove the digital transformation of important branches of Saudi government including the Ministry of Justice.

Today, SBM offers cutting-edge enterprise solutions across every industry in the Kingdom, with its capability as a total solutions provider further enhanced with an unrivaled portfolio of products and services in IBM Systems and Software, Networking Solutions, Systems Integration, Consultation and Implementation, Business Recovery, and Operations Support.

SBM also provides tailored maintenance and support services for a vast range of IBM and non-IBM products. SBM’s entire corporate structure is designed to make the company as flexible and as adaptive as possible to the ever-changing and developing requirements of its customers. The company has access to IBM’s worldwide practices, resources and knowledge bases to implement major ICT solutions in Saudi Arabia.

SBM is a Gold partner for SAP, Cisco’s Gold Partner, and Oracle Platinum Business Partner, as well as Microsoft Authorized Licensing Solution Partner in Saudi Arabia. We were recognized in 2001 as one of the first “ISO9001-2000 Certified” Services Organizations in the Kingdom of Saudi Arabia, as a clear testament to our commitment to unrivalled service quality.

We are now IBM’s key business partner in the Middle East and the nation’s leading technology provider, helping the world’s biggest oil producer transition from a resource based economy to a knowledge based superpower.

Working together with our valued business partner IBM, we have built the technological fabric of Saudi Arabia, and our work is far from over. We continue to drive innovation in the Kingdom through our investment in digital talent and infrastructure, and we are strongly aligned with the government’s Vision 2030 drive to be the digital gateway to the Middle East.

The Kingdom’s future is bright and SBM is all in.

Our story in the Kingdom began in 1947, when a small team of technicians from IBM stepped off a plane in Dhahran. When this group of IBM specialists installed the first information-handling system for the Arabian American Oil Company, or, more simply, ARAMCO – little did they know then they were about to lay the foundations of the region’s biggest IT business.

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SBM Professional Services (PS)

The Professional Services (PS) line of business within SBM, also known as Business Consulting Services (BCS), offers high-quality advisory, consultancy, system implementation and integration services across the complete spectrum of IT domains.

SBM PROFESSIONAL SERVICES (PS)

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Organization structure SAP Practice(PS)

SAP Practice

SAP Implementation and Support services for SAP ERP (ECC, NW, HANA,

S4, HANA)

SAP Implementation and Support services for SAP Analytics solutions (BW,

BI, GRC, BPC, DC)

Central control authority to overlook all projects and ensure quality delivery

SAP ERP SAPAnalytics PMOORGANIZATION

STRUCTURE SAP PRACTICE (PS)

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SBM has over 120 experienced SAP consultants. More than 30% of resources are Saudi Nationals, while more than 70% of resources are bilingual, including S4 HANA certified resources. Our resources cover complete portfolio of SAP implementation modules, allowing expertise to deliver SAP solution across the enterprise value chain.

SAP team at SBM is defined in multiple layers. We have a core team of “Leads” & knows as A team. Under each lead then there are respective module consultants.

Core Team – LeadsCore team leads, comprises of very senior consultants with extensive experience of implementing and managing SAP applications across multiple industries. Leads are responsible for managing resources in their respective domain, which includes; managing team’s expertise and align them with upcoming new technologies in their area, supervise implementation activities across all on-going implementation, lead all complex requirements and solution design etc.

Module consultantsFor every module, SBM has experienced consultants, responsible for delivery of any SAP implementation project. SBM team comprises of consultants from complete core modules portfolio as in figure above. Key resources CVs (A team) are attached for reference in Appendix A.

Industrial ExperienceSBM consultants have diverse and strong experience across multiple industries. SBM has provided SAP services across all industries.

SADADBanking and Finance

SEC GCCIAEnergy and Utilities

AramcoOil and GasIMCTC

Defence and Security

MercedesAutomotive

Juffali ChemicalsManufacturing

Industrial Experience

Michelin Juffali Home AppliancesTrading

MoI, MoL, ADA, GCCGovernment

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Dedicated Integration team

SBM team compromises of separate experienced integration team. This team comprises of experts with knowledge and experience of different integration and middleware technologies and offer solutions to integration between customer’s system with any third-party system.

Below diagram shows SBM SAP Practice that covers all functional and technical consultants over most industries.

SAP Practice

Solution Architectures

Change Managment Team

SAP BI/BW Practice

SAP ERP Practice

Integration Team

PMO

SAP BW SAP Logitics Unite

SAP Development Unite

SAP Finance Unite

SAP BASIS Unite

SAP HCM Unite

SAP DBM / CRM

SAP BI SAP MM SAP Finance SAP ABAPSAP HR SAP

BASIS SAP DBM

SAP WM SAP Controlling SAP PO/PISAP Success

FactorsSAP

SOLMAN SAP CRM

SAP QM

SAP SD SAP Projects systems SAP FIORI

SAP PM

SAP PP Funds Management

WRICEF Experts

Investment Management SAP APO

Ariba

SAP BPC

SAP GRC

DS

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Dedicated Change Management team SAP Services

Change management is key to success of any IT transformation project. A strong change management can only ensure smooth transition to new system. SBM has a separate dedicated change management team, which comprises of experts with knowledge and experience of managing change in large organizations part of their business transformation strategy.

SBM has partnered with SAP to provide SAP Solutions implementation. SBM delivers a comprehensive range of SAP offerings to ensure optimum planning, deployment, and operation through every phase of implementation life cycle. From expert guidance to complete execution, SBM SAP services combine the expertise, tools and methodologies to accelerate implementations, transfer knowledge and continuously improve your business.

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SBM SAP PARTNERSHIP

SBM SAP Partnership

SBM is SAP gold partner in region. Along with SAP certified for S4 HANA sell authorization, SBM is SAP Partner Center of Excellence (PCoE) certified, which ensures that we follow SAP defined SAP support standards to be offered to our customers.

SBM SAP PCoE setupSAP PCoE setup requires SAP defined support delivery setup. This includes in-house system infrastructure setup and respective support delivery team. The setup goes through SAP audit every year for verification if SAP defined standards are being followed.

SBM team are giving the full support in most Saudi provinces (Jeddah, Riyadh, Dammam and Khobar). A specialized team are there to support customers.

Following diagram depicts the PCoE setup being managed by SBM.

SBM SAP Support - Customer (if applicable) SBM VAR delivered SAP Enterprise Support

EnterpriseSupport Manager

CustomerContact Person

Support Manager

On Site Off SiteEnterprise

Support Team

Customer SAP Active Global Support

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Key Customers

Several Projects assignment, including (not limited to):

• Smart Plant • Bank Guarantee automation• Advanced warehouse logistics management• Environment Health System

SAP ERP implementation for the holding company (16 Companies). Implementation included:

• FICO• MM• HCM• SAP BI• SAP Business Planning & Consolidation (BPC)• SAP Governance, Risk, and Compliance (GRC)• SAP Advance Planner and Optimizer (APO)• SAP Production & Planning • SAP Plant Maintenance

KEY CUSTOMERS

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SAP ERP implementation including following modules:

• FICO• MM• SD• HCM• PP• QM• CRM• SAP BI• SAP BPC• SAP GRC

SAP ERP implementation including following modules:

• FICO• HCM• CRM

SAP ERP implementation including following modules:

• FICO• MM• HCM

SAP ERP implementation including following modules:

• FICO• HCM• EWM• CRM• SAP IS-Auto

• DBM Sales• DBM Service • DBM Parts• Warranty

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• SAP SuccessFactors Implementation and support.• SAP Payroll support• Resource outsourcing for SAP ISU, ABAP, Plant

maintenance and HCM.

SAP ERP implementation including following modules:

• FICO• HCM• MM• FIORI

SAP ERP implementation including following modules:

• FICO• HCM• MM• FIORI

SAP ERP implementation including following modules:

• FICO• HCM• MM• SD• CS• SAP BI• SAP BPC• SAP GRC

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SAP ERP implementation including following modules:

• FICO• HCM• MM• SD• PS• SAP BI• SAP GRC

SAP ERP implementation including following modules (on going)

• FICO• HCM• MM• SD• PP• QM• SAP BI

SAP S/4 HANA implementation including following modules

• FICO• MM• SAP ARIBA Implementation • SuccessFactors Implementation

Go – Live: February 2019

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Achievements

SBM’s SAP Implementation at Juffali HQ and Michelin Tyres received SAP Quality award (Silver). SAP Quality award confirms that a respective implementation was done considering quality principles recommended by SAP.

ACHIEVEMENTS

JeddahP.O. Box 5648 Jeddah 21432T +966 12 6104000F +966 12 6651163

RiyadhP.O. Box 818, Riyadh 11421T +966 11 8133333 F +966 11 8133111

KhobarP.O. Box 476 Al Khobar 31952T +966 13 8495000 F +966 13 8829898

JubailP.O. Box 476, Al-Khobar 31952T +966 13 3473925 / 3478927 F +966 13 3473947